CaseBank Technologies Inc.

OMDEC PARTNERS MEETINGOctober 29, 2007

…… illuminating the world of Diagnostics

This presentation contains CaseBank Commercially Sensitive information. It is provided under the terms of an Existing Non-

Disclosure Agreement or equivalent understanding, and is not to be disclosed to third parties or reproduced without CaseBank’s written

permission received in advance.

Introductions

Phil D’Eon – President, CTO, Founder Technology Visionary, Bus Dev 20 years Founder Atlantis Aerospace; SpotLight Former Licensed Aircraft & Avionics Tech. and Pilot

Tony O’Hara – CEO, Founder Operations, Finance & Legal, Bus Dev 30 years GM innovative technology companies

Mark Langley - VP R&D, Founder Technology Innovation and SpotLight Architecture 14 years advanced R&D; Product Management

MissionCaseBank develops & deploys

Integrated Guided Diagnostic Solutions to vastly improve First-Time-Fix

for companies that sell, support, operate, and maintain capital-intensive equipment.

______________

“Software that brings the relevant experience of an entire industry to bear on any single problem”

CaseBank Overview• Spin-off from Atlantis Aerospace in 1999• Experience-based Customer Support

Solutions • Focused on “First-Time-Fix”, through “Guided-

Diagnostics”• SpotLightTM Knowledge Sharing & Collaboration• RondoTM Knowledge Mining• MentorTM Technical Training

• Several Canadian & US patents• HQ in Brampton, near Toronto, Canada• 35 employees & specialty consultants,

growing rapidly

SpotLight Applications

Non-Aerospace Pilot Projects

The Core Problem:Anticipated vs. Actual Experience

On-BoardDiag.

FMEAFIM

PHM

Design

Anticipating what will fail,and preparing for it.

Experiencing what actually fails, and recognizing it.

“the real world”

“the design world”

Anticipated vs. Actual Failures• Compared failure modes in FMEA to those

encountered in the field• Turbofan Engine

Extracted from CaseBank study published in IEEE Paper “Comparison of FMEA and Field Experience for a Turbofan Engine with Application to Case-Based Reasoning”

“Anticipated” failure modes

Overlap of 142 (19.5%)610

FMEA

“Experienced”failure modes (primarily LRUs)

727Field

Experience

SpotLight Guided Diagnostics

ALL REAL FAULTSALL REAL FAULTS

SpotLight SystemSpotLight SystemContinually enriched Integrated Guided Diagnostic System

With > 90% effectiveness

Fault IsolationFault IsolationManualsManuals

Built-InBuilt-InTestTest

ServiceServiceBulletinsBulletins

NewNew

45% of troubleshooting attempts fail

SpotLight Casebase

2 SpotLight evaluates the context of the symptoms

“Has anyone seen anything like this before?”

1 User enters observed symptoms

Symptom-based Knowledge Delivery

3 The problem is rapidly identified using the best available

experience.

“Do these tests . . . . . . This is your problem ”

Knowledge Security and Quality Control

Stored Solutions

NEW

4 Knowledgebase is then updated.

Sessions

3 Experts review and verify the solutions

(SMEs, Manufacturers & OEMs)

1 CaseBank reviews unresolved sessions

(CaseBank)

2 CaseBank prepares new solutions

(Input from Maintainers, Manufacturers & OEMs)

“Trusted Broker” in a Knowledge Matrix

Suppliers

OEMs

Sub-system knowledgebase

Aircraft knowledgebase

Discussion