Case Analysis Intel Sec a Group2

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    Presented By:Group 1 (Sec. B)

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    Introduction

    Corporate Branding Strategy

    386 could not be trademarked

    Develop a trademark name Launch a corporate branding

    campaign

    2006: Retooled and launched IntelLeap Ahead campaign

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    Company Background

    Founded in 1968 by Robert Noyceand Gordan Moore

    1978, 16-bit 8086 Processor 1979, 16-bit 8088 Processor

    Competition with Motorola 68000

    1980:- IBMs selection

    1988:- Intel 386 SX

    April 1989:- 486 Processor

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    Microprocessor Industry inthe early 1990s

    1986, only supplier of 386 and 486technology

    0ct. 1990, AMD386 1991, Chips and Technology and

    NextGen microsystems

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    Intels Branding Issues

    Late 1980s : Shift from PC industryto mass market, non technicalbusiness and home PC

    Strategy shift

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    Create Brand awareness and brandpreference

    How to differentiate its products

    June 1989: Mimicked Grafatti byspray painting over 286 and inserting386 SX

    1991: Sold 8 million units

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    Evolution of Intels BrandingStrategy

    March 1991: lost 386 trademarkcase

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    Intel inside

    The Computer Inside campaign Intel In It

    Finally to Intel Inside

    Enlisting OEM Support

    Coop Advertising Program Rebates between 30 to 40 percent of

    the cost of print add up to a

    maximum of 3% of companys Intel

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    Launching the Intel InsideProgram

    1991:- $125 million in the next 18months

    240 OEM customers agreed To create a brand image for the

    products that fall under the Intel

    Inside umbrella Aimed at:- Microchip maker to

    quality standard bearer

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    Relationship with OEMs IBM was the first major OEM to use Intel Inside Logo, in April 1991.

    Followed by Zenith Data Systems, Everex Systems, NCR Corp, DellComputers and AST Research but by then first tier companies like Compaq

    and IBM left using the Intel Inside Logo.

    Intels AD Campaign

    The first Intel Inside ad was a print ad called measles. The objective was to get the new logo in front of consumers and get them

    familiar with the Intel name.

    In November 1991, Intel launched its first T.V. ad named Room for futureusing special effects to take the viewer inside the computer.

    Branding and Naming P5 As the numbers were not trade-markable, Intel decided to create a new

    brand that would

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    The Pentium Name

    Announced October 20, 1992

    Pentium Name chosen

    Pent Fifth generation processor ium Elemental component

    Great emphasis on PR and media

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    Product Announcement

    Employed extensively detailed ads

    Elite positioning

    For all but the most demanding users Went back to the roots

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    Success

    $500 million invested in advertising

    Ingredient branding was the focus

    Intel Inside

    Competition ignored and rejected thestrategy

    Won several awards:

    Marcom award

    Grand marquis excellence award

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    Success (Contd.)

    Intel conducted market research globally

    Users perceived Intel as tech leader vs.AMD and Cyrix

    Brand recognition increased highly afterthe campaign

    Intel and Intel Inside confusing for non-

    technical users Foreign languages also created a little

    confusion

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    The Hit

    Initial sales only 10% of revenue

    Price cuts showed rapid surge in sales

    In 1992, Intel had 90% of the market share

    In 1994, the revenues sored 24% from theprevious year

    1997 Pentium II launched

    Used Super Bowl and Bunny People Ad

    $100 million spent on campaign

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    Renewed Competition

    1998- HP and Compaq chose cheaper AMDand Cyrix

    Intel ignored the low-end market

    By 97 summer, AMD and Cyrix gained 20%of low end market

    Intel dropped below 30%

    Intel release low-end Celeron

    The slow Celeron resulted in drop ofmarket share from 68 to 56%

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    Renewed Competition(Contd.)

    1999 Release of Pentium III

    Positioned as tool to enhance home PCuser`s Internet experience

    Double advertising budget in 1998 $300million

    More PC centered campaign

    Featured trio Blue Man Group

    Reinforced number III

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    AMD in market place

    AMD launched its Opteron chip against IntelsXeon in 2003

    It was favored by HP, Sun microsystems and IBMas it consumed lesser electricity and generatedlesser heat

    AMD also launched Turion chip against Centrino

    It managed to beat Intel in many areas

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    New Opportunities

    Expansion in china as it was the 3rd largest marketfor chips

    Apple started using Intel

    Intel focused on digital household

    Leap Ahead:

    Changed its brand identity and logo after 37 years Intel was now Leap Ahead

    Focused on boosting wireless computing

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    Q 1 Wh t th t th

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    Q.1 What were the strengthsand weaknesses of Intel Insidecampaign? Weakness

    Conflict with 1st tier OEMs

    Product is under advertised

    Strengths

    Clear conversion Build brand equity and pull preference

    Co-op support from OEMs

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    Q.2. Evaluate Intels continued the use of thePentium family of processors. Did Intel makethe right decision by extending the namethrough the Pentium processor? Flaws of the previous processor model names

    Hence it took the right decision by extending the namethrough the Pentium processor

    This helped the company:1. Differentiate its products from its competitors like AMD

    2. Maintain its brand equity and avoiding brand dilution

    3. Trademark its products to avoid copying

    4. The word Pentium connected with the product andthis name became synonymous with processors

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    Q. 3 Suppose you were the Chief Marketing Officer forAMD. How would you propose the company position itselfto better compete with Intel? Would you propose that

    AMD institute an Inside like ad campaign?

    AMD management does not believe in Inside campaigns.Besides, it is not recommended to imitate Intel to avoid a followerimage.

    AMD is half the size of Intel, there was no need of similarmarketing strategy

    AMD should focus on its core competencies, excel in thecommodity-like memory business, and try to be ahead in cutting-edge technology, support its brands Athlon 64 and Opteron and buila better experience and better lifestyle by bridging the digital gap

    between poor and rich

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    AMD should concentrate on Flash memory- mobile technology

    They have a better, less expensive product, both consumer andbusiness.

    strategy Is

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    strategy. Ishaving a good/better/best product line( Celeron, Pentium, Xeon) the bestpositioning for Intel? Should itdiscontinue a line(s) and focus onother(s)?? Yes, it was a good segmentation strategy by

    Intel

    v Having a product line like Celeron, Pentium,Xeon, it will cover whole market from lowend to high end chip. So it was a good

    positioning for Intelv No need to discontinue any line but try to

    focus on speed and product performance

    the companys executives make the right decision

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    the company s executives make the right decisionin launching an entirely new brand identity? Did itmake the right decision in changing a 37 year oldIntel logo and dropping the Intel inside campaignfor Leap Ahead? What other marketing strategiesmight the company employ? Yes, a company like Intel must progress and

    develop new applications for its products becausethe customer base is comfortable with technologyand have the buying power.

    Not wasted the 37 year impression that they hadmade on the consumers consciousness, they havekept the essential logo and the Intel name.

    Easy to use products that enhances life and theliveability of a home is the best way to go.

    By using a strategy of combining products incomputer systems, Intel can sell more of its non-processor products by including them with IntelProcessors

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    Intel has stated that Viiv-based PCs willfeature dual-core processing, remote controloperation, gigabit Ethernet controllers andwireless network cards. Viiv-based PCs will

    also act as a personal video recorder with theaddition of a TV tuner card.

    It will also feature a Quick Resume

    Technology which will allow users to turn offand on the computer in a manner of seconds.

    This new campaign has established anemotional connection with the customers. It

    also credited the engineers behind Intel's

    products such as digital cameras in 2000 only

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    products such as digital cameras in 2000, onlyto withdraw after receiving complains fromOEM`s such as Dell. Does Intel face a similarissue with its move into the digital home?

    Does this move too far outside its corecompetency of producing micro-processors? Shortcomings:

    Major competition

    Diluted focus Lack of expertise

    Digital Home: Employs DLNA (Digital Living Network Alliance)

    organization

    Co-operation between several brands (245)

    Focus on combining ideas and providing a unique

    products such as digital cameras in 2000 only

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    Intel`s competency:

    Digital home integrates software and hardware

    Exploits Intel`s expertise of micro-processors

    Integrates it with expertise from different partners

    Enhances Intel`s Intel Inside image

    Expands range of functionality keeping in mind theneed of the times

    Moves outside the core competency

    products such as digital cameras in 2000, onlyto withdraw after receiving complains fromOEM`s such as Dell. Does Intel face a similarissue with its move into the digital home?

    Does this move too far outside its corecompetency of producing micro-processors?

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    Thank

    YouMembers:Aadil Ahmed (01)Abhijeet Chowdhary (03)

    Abhishek Sharma (05)Akshay Gopal (07)Ankur Dave (10)Arushi Goswami (18)