Carmene GonzálezHappiness Designer

I was born here.

I went to school here.

Computers fascinated me early in my life.*Computers appear newer then they were when I got started.

For years I have been stacking up my expertise and efficiency with a multitude of

software. Strategically, I have learned my way around the quirks and quick keys that

help manage, connect with and inspire the designer in me.

Stacking Software

Skills to Change Institute, Inc.Oklahoma City, OK

• As a temporary assistant I worked with office management to integrate a paperless system by migrating client information to a database.

• My primary duties included; reviewing client files, contacting patient’s for updates.

• I assisted in front desk management working with bilingual patients, processing intake forms, electronically entering client data.

• Established and created a buzz for Eventbrite to effectively coordinate Events worldwide.

• Promoted and supported Social Media sites.

• Updated and streamlined website.

• Created and designed marketing tools.

November 2013 – February 2013

Baylor Health Care SystemsDallas, Texas

• Assessed departmental needs.

• Developed e-learning plans.

• Designed courses and supportive materials using Microsoft Office, Captivate, Adobe Suite, SoftChalk, Articulate and Moodle.

• Evaluated courses online and surveyed learners for feedback.

• Supported faculty, staff and students in accessing, enrolling and withdrawing learners from classroom and online courses.

• Answered phone calls, e-mails, in-person questions and requests.

May 2011 – August 2012

USAASan Antonio, Texas

• Developed the layout and design of websites, magazines, newspapers, journals, corporate reports, and other publications.

• Produced promotional displays, packaging, and marketing brochures.

• Directly worked with SMEs and Staff to provide courses that enhanced online experience for both the employees and the customers.

• Fielding calls and e-mails from users allowed me to have first hand interaction with the intended audience and effectively utilize that information to further improve products and services.

May 2011 – August 2012

I am currently earning my Bachelor’s online

from UTEP.

Additional Skill Sets

Massage Therapy

FasterEFT Practitioner

Nail Technician

Academic

Endeavors

Online Endeavors

Although, computersand technology continue

to fascinate me…

I now find people way more engaging.

My goal is to help people that are seeking relief from Emotional and Physical distress.

• Self-motivated with strong analytical and listening skills

• Comprehensive experience in customer service with regards to medical, academic, government and commercial fields

• Knowledgeable of social media and online marketing

• Possess the ability to type 75+ words per minute

• Read, write and speak Spanish fluently