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CARING FOR OUR CITIZENS: INNOVATION IN HEALTH CARE ALEX BRISCOE ALAMEDA COUNTY HEALTH CARE SERVICES AGENCY DIRECTOR ALAMEDA COUNTY CITIZENS ACADEMY OCTOBER 7, 2015

CARING FOR OUR CITIZENS: INNOVATION IN HEALTH CARE ALEX BRISCOE A LAMEDA C OUNTY H EALTH C ARE S ERVICES A GENCY D IRECTOR A LAMEDA C OUNTY C ITIZENS A

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Page 2: CARING FOR OUR CITIZENS: INNOVATION IN HEALTH CARE ALEX BRISCOE A LAMEDA C OUNTY H EALTH C ARE S ERVICES A GENCY D IRECTOR A LAMEDA C OUNTY C ITIZENS A

Health Care and the Public Sector

What is the role of the public sector in health care?

What are the challenges the public sector faces in the post-ACA era?

What is unique about Alameda County?

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Learning Goals

Overview of the Health Care Services Agency

Understanding the Social Determinants of Health

Expansion in Insurance Coverage

Innovation in Access to Health Care

Why the Key to Health is a Good Job

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MISSIONThe mission of the HCSA is to

provide fully integrated health care services through a

comprehensive network of public and private partnerships that

ensures optimal health and well-being and respects the diversity

of all residents.

VISIONHealth Equity through the goals of

Healthy People, Healthy Places, Healthy Policies and Healthy

Systems

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School Health Services

Cross-Departmental/

Cross-Jurisdictional

Health Services

Indigent Health Care Services/

HealthPAC

Behavioral Health Care

Services

Day Treatme

nt

Referral Services

Support Services

24 Hour Services

Outpatient

Services

Administration

Public Health Services

Community Health

Services

Communicable Disease Control &

PreventionFamily Health

Services

Administrative

Services

Public Health Nursing

Administration

Environmental Health Services

U.C. Cooperative Extension

Vector Control Services

Outreach

Ancillaries

Emergency Medical Services

Office of AIDS

Environmental Health

Office of the Director Health

Officer

HCSA Administrat

ion/Indigent Health

Alameda County Health Care Services Agency

Office of the Director Finance & Administration, Fund Development, Human Resources

Medical Director, Policy, Compliance, Evaluation

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Final Approved FY 14/15

Final ApprovedFY 15/16

Change from FY 14/15 Budget

Amount %

Appropriation $644.88 $676.66 $31.78 4.93%Revenue $526.45 $554.21 $27.76 5.27%County General Fund $118.43 $122.45 $4.02 3.39%

FTE-Mgmt 483.83 506.40 $22.57 4.66%FTE-Non Mgmt 982.52 1,015.43 $32.91 3.35%

Total FTE 1,466.35 1,521.83 $55.48 3.78%

*Includes Vector Control ($5.87M) & EMS Special District ($24.76M) = $30.63M and Measure A (non AHS) = $29.54M

HCSA FY 15/16Final Adopted Budget* (in millions)

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Overview of HCSA Service Delivery System

Works/contracts with a network of approximately 800 providers in 1,200 sites

Serves approximately 222,000 patients

Provides in excess of 1.5 million visits and 425,000 inpatient, residential and day treatment services

Provides direct environmental health services to over 70,000 households or businesses

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Social Determinants of

Health

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Alameda County, California

Population, 2014: 1,610,921 (CA: 38,802,500)

Land area (square miles): 739 (CA: 155,959)

Persons per square mile, 2014: 2,180 (CA: 249)

College graduates, persons 25 and over, 2014: 42.8% (CA: 31.7%)

Housing units, 2014: 592,393 (CA: 13,901,594)

Homeownership rate, 2014: 51.8% (CA: 53.7%)

Median household income, 2014: $77,214 (CA: $61,933)

Source: Census Bureau 2014 Population Estimates, 2014 American Community Survey.

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Place Matters: Health Inequities by where people live

Source: ACPHD CAPE Unit, with data from Alameda County vital statistics files, 2011-2013.

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Race Matters: Life Expectancy and Race

Life Expectancy at Birth by Race in Alameda County

Source: ACPHD CAPE Unit, with data from Alameda County vital statistics files,1960-2013

60

65

70

75

80

85

Lif

e E

xpect

ancy

at

Bir

th (

Years

)

African American

White

20

1 3

6.6 years

4.0 years

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Compared to a White child in the affluent Oakland Hills, an African American born in West

Oakland is…1.5 times more likely to be born premature or low

birth weight

7 times more likely to be born

into poverty

2.5 times more likely to be behind

in vaccinations

4 times less likely to read at

grade level

5 times more likelyto be

hospitalized for diabetes

2 times more likely to die of heart disease

INFANT CHILD ADULT

Cumulative impact:15 year difference in life expectancy

Race, Income, and PlaceImpact Health

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Source: Bay Area Regional Health Inequities Initiative

Socio-Ecological

Medical Model

UPSTREAMSocial factors

DOWNSTREAMHealth status

Neighborhood ConditionsEnvironment Social PhysicalResidential segregation3

Institutional PowerCorporationsBusinessesGovt. agenciesSchools

Social InequalitiesClassRace/ethnicityGenderImmigration status

Risk BehaviorsSmokingNutritionPhysical activityViolence

Disease & InjuryInfectious diseaseChronic diseaseInjury (intentional & unintentional)

MortalityInfant mortalityLife expectancy

Individual Health Knowledge

Health Care Access

Genetics

Health Equity Framework

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LIHP Transition and Coverage Expansion

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Success in LIHP Enrollment

At its peak, there were almost 90,000 people in HealthPAC

Over 40,000 enrollees automatically transferred into Medi-Cal on 1/1/14 91% were assigned to the Alliance 9% were assigned to Anthem Blue Cross

Alameda County far exceeds any other County in terms of percentage of LIHP enrollees

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HealthPAC After the LIHP

Decrease in Enrollment

Decrease in funding to County (loss of Federal Funding and Realignment)

AB85 Board of Supervisors approved an increase

of General Fund to support remaining uninsured – funding went to FQHCs

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Alameda County HealthPAC: Change in Funding Post-ACA

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Dec 31, 2013 Jan 1, 2014

HealthPAC Enrollee Transitions

HealthPAC County0-200% FPL| Ineligible for other

programs41,000 Enrollees

(47% of current HealthPAC)

Clients who may be eligible for Covered California or Medi-Cal

(LPRs ‹5 years, pending Medi-Cal disability, or on share of cost

Medi-Cal) will be identified.

0-138% FPL: HealthPAC County and Restricted Medi-

Cal139-200% FPL: HealthPAC

County

HealthPAC HCCI 133-200% FPL| Citizen or LPR › 5

years7,000 Enrollees

(8% of current HealthPAC)

Clients must go through eligibility determination with Covered

California.

133-138% FPL: Medi-Cal139-200% FPL: Exchange

Clients who are exempt or can't afford the Exchange will be eligible for HealthPAC

County

HealthPAC MCE 0-133% FPL| Citizen or LPR › 5

years40,000 Enrollees

(45% of current HealthPAC)

Clients were converted to Medi-Cal on Jan 1, 2014 through a

transition process facilitated by HCSA.

Medi-Cal

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Increase in Medi-Cal Enrollment

Adult/Children

Number of Individuals on

Medi-Cal December 2013

Number of Individuals on

Medi-Cal December 2014

Increase in Medi-Cal

% Increase in Medi-Cal

Total Adults 101,722 180,542 78,820 77%Adult Males 33,534 69,573 36,038 107%Adult

Females 68,188 110,969 42,781 63%Children 122,790 142,458 19,668 16%Total 224,512 323,000 98,488 44%

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Alameda County Health Care Enrollment

Program Name December 2013

(Pre-ACA)

February 2015

Medi-Cal Managed Care1 185,503 290,173

Covered California N/A2 78,0003

HealthPAC – Health Program of Alameda County

90,000 34,0004

1 http://www.dhcs.ca.gov/dataandstats/reports/Pages/MMCDMonthlyEnrollment.aspx#2014

2 Covered CA plans started in January 2014.

3This number doesn’t fully capture the number of Alameda County residents on commercial insurance because it just captures those with Covered CA plans.

4The number of residents in HealthPAC significantly decreased from December 2013 to February 2015, because in January 2014, approximately 42,000 HealthPAC members transitioned to Medi-Cal, in calendar year 2015, 7,000 HealthPAC members were disenrolled from HealthPAC because they were eligible for Covered California.

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Alameda County – Remaining Uninsured (2014 estimates)

At this time, we do not have an accurate count (or at least reliable source) of the remaining uninsured in Alameda County post-ACA implementation. However, the University of California Center For Health Policy (UCLA) recently released the 2014 results from their California Health Interview Survey (CHIS). Based on their 2014 results for Alameda County, approximately 8.5% of the population (roughly 132,000 individuals) remains uninsured. This is a decrease from 12.9% who reported being uninsured in 2013 through CHIS. Note, the following data

considerations until more accurate information on the remaining uninsured is available:• CHIS results indicate this

measure (along with those for “Other Public” and “Medicare only”) to be “statistically unstable”.

• This estimation may have undercounted uninsured county residents due to potential misidentification of health insurance coverage. For example, those enrolled in the Health Program of Alameda County (HealthPAC) may have either indicated being “Uninsured” or having “Other public” coverage.  Since HealthPAC is a public program but not insurance, selection of the latter option would result in misidentification of having health insurance.

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Innovation in Access to Care

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HealthPAC Utilization – Primary Care

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

0

5000

10000

15000

20000

25000

30000

Total HealthPAC Enrollees with No Primary Care Visit in Last 12 Months(FY 14-15)

Data source: MICRS, 2015

# of

enr

olle

es%

of total enrollment

During FY14-15, the percentage of HealthPAC enrollees who had not had a primary care outpatient visit in a 12-month period improved significantly (70% in July 2014 to 26% in June 2015).

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School Health Centers

Service coordination Medical services Mental health services Health education Youth development

24School Health Centers

15 high schools

7 middle school

1 elementary school

1 community college

2 new sites in planning

8 school districts

School-Based Behavioral Health

Initiative Promotion of positive

social-emotional development

Behavioral health services Family supports Service coordination &

capacity building Crisis Response

150+ School-based behavioral health school sites

9 School district consultation and capacity building programs

24 School health centers

Local Systems Building

Align shared vision & framework

Maximize & expand services

Leverage resources Integrate health and

learning supports Develop tailored

strategies11InitiativesBerkeley 2020 VisionEmeryville School Health InitiativeFremont School Health InitiativeHayward Full Service Community

SchoolNew Haven School Health InitiativeNewark School Health InitiativeOakland Community Schools

InitiativeSan Leandro School Health ServicesSan Lorenzo School Health InitiativeTri-City FSCSN InitiativeTri-Valley School Health Initiative

School Health Services

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Staffing Director Receptionist Billing & Data Entry

Assistant Medical Provider Mid-Level (x4) Medical Assistant Triage Nurse Mental Health

Provider(s) Health Educator(s) Volunteers & Interns

Operational Hours Medical Services

20 to 40 hours per week

Behavioral Health20 - 40 hours per week

Health Education20 - 40 hours per week

Staffing & Operational Hours

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Health Care for the Homeless and New TRUST Clinic

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What the TRUST Clinic will do

Provide a transitional health home

Primary Care Behavioral Health Case Management Housing Legal Advocacy

Clinical Staff:

MD, Psychiatrist, PNP, NP, RN, LCSW, Psychologist, 4 Social Workers, CHOW, LVNs, HITs

Admin Staff:

Clinic Director, Social Work Supervisor, Admin Spec, Admin Ass’t, Spec. Clerks, Billing Technician,

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Firehouse Clinic

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Staffing in the 1st Year:

General Practitioner (MD)

Nurse Practitioner Medical Assistants (x3) RN Care

Coordinator/Center Manager

Reception Operator Panel Navigator/Panel

Manager Eligibility Clerk Health Coach

Operational Hours Medical Services –

8 am-8 pm, Mon-Fri

60 hours per week (at full operation)

Behavioral Health20+ hours per week

Health Care Navigation and Education20+ hours per week

Staffing & Operational Hours

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Workforce Pipeline Pilar

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Collaboration Matters: Pathways to Health and STEM

Careers

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Founded in 2007 Purpose: Create “seamless” health career

pathway and enhance collaboration/communication among health pipeline programs in Alameda County

The Alameda County Health Care Services Agency serves as the facilitator of the consortium

Today, 12 active programs and 40 Industry Advisory Council members

Annually, serving 1000+ youth with a focus on young men of color (video if time allows)

History

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High School

Community College and Training Programs

CSU and UC SystemGraduate School

Healthcare Jobs

Coordinated Health Pathways

Opportunities for 2500+ students

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Health Pathway Systems and Collective Impact*

Common agenda and shared vision change for health pathway development in the area including clear objectives, the problem and joint activities.

Shared measurement of pathway program and systems outcomes supported by data collection and reporting.

Mutually reinforcing activities among different pathway programs and with employer and education partners coordinated through a mutually reinforcing plan of action.

Continuous communication among pathway programs and partners to build trust, assure mutual objectives and appreciate common motivation

Backbone organization with dedicated staff and systems with the skill, expertise, capacity and trust to coordinate pathway system efforts.

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EMS Corps

Mission To increase the number of underrepresented emergency medical technicians through youth development, mentorship, and job training

EMS Corps is a highly selective, rigorous academy that prepares minority males who are from the community and ready to serve for careers in Emergency Medical Services.

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EMS Corps Program Components

Life Coaching : A Cognitive Behavioral Change Model that focuses on:

Cognitive Restructuring Cultural Realignment Character Refinement

Mentorship Case Management Community Service Health and Wellness EMT Training

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This chart is for the number of students who completed the EMS Corps program and submitted an update to their job status at a point in time (n=99) . Most of the program’s participants have become EMT’s, work as Medical Technician’s at local hospitals.

EMS Corps Outcomes

8 cohorts completed with 135 graduates

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Alameda County Health Coach Program 8 coaches ages 18-24 years

old This innovative program is

the first to provide health coaching directly from the Emergency Department with young people

Coaches provide: Health education Home Visits Health insurance navigation

and enrollment Connection to Resources

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Health Coach Testimonies

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YMOC in the Health Workforce

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Questions

Alex Briscoe, Agency Director

[email protected]

https://www.acgov.org/health/