Capacity building programmes for Small and Medium Enterprises.ppt

8/10/2019 Capacity building programmes for Small and Medium Enterprises.ppt

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Management of Sustainable ChangCapacity Building and IndustrialModernization Programmes

Presentation

Applying UNIDO methodology and Pharosenterprise benchmarking software for improvingcapacity for Trade, Exports, competitiveness andsustainable development


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Business owner and his employees (1895)


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Making stogies Pittsburgh cigar factory (1900s)


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Workers on the first moving assembly line (1913)


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Assembly line at Chinese company (2000s)


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You cant do todays job with

yesterdays methods and be inbusiness tomorrow"


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The one on his way tothe top.


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The one not onlydriving but also thinkingwhich way to choose.


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The one feeling that something is wrong

should try to improve it.


12/56The one looking for new opportunities in busines


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Who should attend: The business owners, entrepreneurs Senior management and specialists

supporting strategic, financial andproduction management

Assistants to senior management,

Business consultants Vocational Training and ExecutiveEducation professionals


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What are the benefits?


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Valuable knowledge capital


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UNIDO Pharos software package had been applied toseveral industrial modernizations and capacity buildingprogrammes in several countries including Colombia,

India, Egypt, Bahrain, Lebanon, Zambia, Uganda,Kenya, Indonesia, Russia, Slovakia, United Kingdom


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Training materials

Best practices


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Follow-up assistance by the ELCIM consultants

Real life event


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UNIDO Certificates

Business Excellence in Enterprise Performance Management


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Problems addressed

Enterprise level


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1. Mistakes in making business decisionsby management based on inadequateassumptions, information,

2. Financial mismanagement andineffective use of own or borrowedfinancial resources

65%

Major reasons of SME mortality*

*10,9 million enterprises, data SEBRAE, BRAZIL


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Initial position

Business Target

(Promised Land)

Sailing to target destination


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Where is navigation? What are their chances?


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Initial position

Business Target

(Promised Land)

Sailing without navigation


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Ideal path


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Initial position

Business Target

(Promised Land)

Sailing with navigation


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Sailing with navigation.


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We cannot change the direction of thewind, but can adjust my sails toalways reach my destination.


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Awarenessworkshops

UNIDO Capacity Building and Upgrading Programmes withEnterprise Business Performance Management, Measurement

and Benchmarking components

TrainingWorkshops

IT Tools for businessperformance

measurement andbenchmarking

Consulting &Coaching on-site

Certification inBusiness

Excellence Achivements

Industrialcenters in

country

UNIDO,Vienna

Improving results:Industrial engineering

methods

Measuringbusiness results

Developingbest practices

Pharos -BusinessNavigator

FinancialImprovementToolkit - FIT

Produce Plus EnterpriseCertificates

Benchmarks

ManagerialCertificates


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Objectives (1) Introducing best practices of systematic

measuring of results, its maximizing,planning, eliminating inefficiencies

Implementing effective productivity &industrial engineering methods withsimple and inexpensive personalperformance management tools.


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Objectives (2) Combining methodology, best practices

and software for improving productivity,competitiveness, quality for sustainablegrowth.

SMEs becoming more transparent andprepared for national and internationalinvestments, have improved capacity fortrade and exports.


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Objectives 3 Improving entrepreneurs capacity for

managing investments, innovations, newtechnologies Management of Change.

Facilitating business developments,managerial potential, implementation ofISO 9001.


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Strategic Planning

and Implementation

Measuring and benchmarkingstrategic and financial results with

UNIDO Pharos and FIT softwareMeasuring and benchmarking

manufacturing results with

Produce Plus software

ProgrammeModules

On-site enterprise consultingand coaching

1

2

3

4


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Module 1:

Strategic Planning at Industrial SMDevelopment strategies shall include

adapting to changing businessenvironment potential risks

maximizing competitiveness. different attitude and approach of the

enterprises, especially that of the owner

and / or management


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Module 1:Strategic Planning and Implementati

Key competencies and skills of ChangeLeaders

Methodologies of Strategic Planning

How to develop and implement a strategicplan? (Measure and Planning based onrealities, simulating the decision options)


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Module 1:

Implementing Strategic Plan Targets and Milestones Timetable Organigram Organizational Culture

Monitoring and Benchmarking of KeyPerformance Indicators Comparing assumptions vs. realities


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Module 2: Improving Performance with ICTPharos Enterprise Benchmarking

Integrated enterprise platform for unified measurementmonitoring and management of business performance,innovative, powerful yet easy to use

Introducing business intelligence concepts at eachorganizational level

Improving business culture of stakeholders for sustainadevelopment

Simplicity in learning and self-training facilitating exchof best practices, benchmarking and transfer of knowlebetween stakeholder groups

Special focus to personnel of private and public enterpr


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Module 2: Pharos Enterprise Benchmarking

Methods and tools for easy setting and assessment ofgoals (organization, departments, individuals)

Comparisons between organizations as well as traceabiof change using real-time benchmarks

Scalable support of organizations in their growth path fsmall to large (5 => 1000 employees)

Integrating features of Pharos-Business Navigator, FIT,Produce Plus and BEST

Transparency of business results for prospective investoand modernization programmes

Compliance to BASEL II (minimization of credit risks) Customizable benchmarking indicators and reports

SME Level Application


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SME Level ApplicationPharos Package

Laptop

Owner

EnterpriseData Base Update

Calculation of IndicatorsBusiness Profile

Benchmarking Reports And Graphs

Manager

d l f


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Developing best practices: problems andhow to address them, Managerial

dedication, Value of unmeasured, Staffattitude, training and stimulation: who isreally interested in the measurementresults? Making the measurement,management and benchmarking thecomponent of a business culture,Expected results and realities in practice

Module 2: Improving PerformanceBusiness benchmarking & reportin

d l f


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Where we are compared to others? Self-assessment and positioning of

enterprise achievements against theothers by industry, region, country; obtaining the vision of our own progress

and its relevance to overall industrialtrends

Module 2: Improving PerformanceBusiness benchmarking & reportin


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Module 3:Participants learn and practice:

Introduction to Performance Measurement

in manufacturing Relation between lean manufacturing andproduction performance measurement,diagnostics and benchmarking, value addestream mapping

Application of Pharos to productionperformance management

M d l 4


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Module 4:On-site enterprise consulting

and coaching On-site implementation:

developing knowledgecapital, setting bestcontinuous improvemenpractices (up to 12

months, consultantassisting and supportingeach enterprise).

M d l 4


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Module 4:On-site enterprise consulting

and coaching Training and certification of national

consulting and support teams Benchmarking and certification of eachparticipating enterprise

Final results evaluation, reporting,conference of stakeholders


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The Programme Modules Integrate concepts, methodology,

training and reference materials, practical exercises, lecturing,

action learning, team work/group work, case studies, simulations,

games and computer-based training


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Expected Results (1) Best practices in business improvement Improvement of Key Performance

Indicators (KPI) up to 300%, includingGross Profits, Productivity (Added Valueper Employee), etc.

Benchmarking & diagnostics reports foreach enterprise

Benchmarking data for evaluation ofsectoral performance


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Expected Results (2) Documented results of the Programmeimplementation Investment facilitation due to increased

transparency of businesses UNIDO Certificates of Achievements in

Business Performance Excellence Improved culture in Management of

business, innovations, competitiveness,productivity, quality and sustainability Installation of Pharos benchmarking

software in participating enterprises


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We really appreciate PHAROS - as a concept and asa Business Performance tool and the way of presentationof its output Indicators". S.D.Sardesai, General Manager


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Case study: Shoe Factory, Colombia


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Return of Investment into Programme participatioCase study: Shoe Factory (Bogota, Columbia 2002

Average annual sales, USD -$632 000 Net Profit average % (leather & shoe

production) -5% Increase of net profits, post programme

in % -24%

Increase of net profits, post programmein USD -$7,584 Participation costs per annum


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Expected Results of Capacity Building Programm Management of Change:

Margen de Utilidad Operacional: + 53.7% Incremento de Ventas: + 37.9% ndice de Servicio al cliente: + 99.28% Estructura de la Organizacin: + 26.09% Gestin de Mercadeo: + 26.19% Eficiencia en la Gestin de la Produccin: 66.32 Maneo del Recurso Humano: +34.71% Administracin Econmico-Financiera: + 60.93% Estrategia Empresarial: + 77.37%

*Source: UNDO Integrated Programme for Colombia 2002-2004, Component II, Pharos


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Conclusions:The National Entrepreneurship Capacity

Building and Industrial ModernizationProgrammes provide unique answer

Management of Sustainable Change Investments Innovations New technologies


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Questions please?


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Thank you!


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Contacts:

Serge GolovanovPh.D., Dipl. Eng., Director,

Enterprise Performance Improvement CenterGOLEM IMS GMBH, Vienna, AustriaUNIDO International Consultant

e-mail:[email protected]

References
mailto:[email protected]:[email protected]


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References

NYPL Digital Gallery,http://digitalgallery.nypl.org/nypldigital/index.cfm

Nationals Archives and Record Administration,http://www.archives.gov/exhibits/twww/ Dongguan Digi-in Digital Technology Co.,Ltd,http://www.digi-in.com.cn/en/index.asp http://www.istockphoto.com

Source materials by

Industrial upgrading programme overview and relevant documentshttp://win2biz.com/unido_sw/eng/SME-Prog-intro.htm

Pharos enterprise benchmarking software:http://win2biz.com/unido_sw/eng/peb.htm http://win2biz.com/unido_sw/eng/faq.htm http://win2biz.com/eng/Interview2.htm
http://digitalgallery.nypl.org/nypldigital/index.cfmhttp://www.archives.gov/exhibits/twww/http://www.digi-in.com.cn/en/index.asphttp://www.istockphoto.com/http://win2biz.com/unido_sw/eng/SME-Prog-intro.htmhttp://win2biz.com/unido_sw/eng/peb.htmhttp://win2biz.com/unido_sw/eng/faq.htmhttp://win2biz.com/eng/Interview2.htmhttp://win2biz.com/eng/Interview2.htmhttp://win2biz.com/unido_sw/eng/faq.htmhttp://win2biz.com/unido_sw/eng/peb.htmhttp://win2biz.com/unido_sw/eng/SME-Prog-intro.htmhttp://win2biz.com/unido_sw/eng/SME-Prog-intro.htmhttp://win2biz.com/unido_sw/eng/SME-Prog-intro.htmhttp://win2biz.com/unido_sw/eng/SME-Prog-intro.htmhttp://win2biz.com/unido_sw/eng/SME-Prog-intro.htmhttp://www.istockphoto.com/http://www.istockphoto.com/http://www.digi-in.com.cn/en/index.asphttp://www.digi-in.com.cn/en/index.asphttp://www.digi-in.com.cn/en/index.asphttp://www.archives.gov/exhibits/twww/http://digitalgallery.nypl.org/nypldigital/index.cfm

Documents

Capacity building programmes for Small and Medium Enterprises.ppt