Glenn Hunt/Fairfax Syndication

CAPABILITY STATEMENT

WE ARE AGILEThe telecommunications sector is in a state of constant change and UCG has shown the ability to evolve, and adapt to and embrace new technologies to meet the needs of clients in Australia and New Zealand’s broadband network deployment projects. Using cloud-based IT work management systems and state-of-the-art survey and design tools, UCG has become a leader in using modern technology to improve workforce efficiency and quality.

We develop long-term strategic partnerships with our clients and work closely with them to ensure their needs are fully satisfied. UCG has a highly respected reputation and a proven track record, derived from many years spent delivering services to Australia and New Zealand’s leading “blue chip” telecommunications organisations.

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WE HAVE DONE THIS FOR OVER 16 YEARSUCG provides innovative fulfilment solutions to the telecommunications sector, establishing a reputation for performance, quality and reliability.

We provide clients a full turnkey capability ranging from network design to construction and ongoing field operations and maintenance services in the following market sectors:• Urban infrastructure, Single-Dwelling Units (SDU),

Multi-Dwelling Units (MDU) and commercial premises

• Residential communities and retirement villages• Mining sites and camps• Telecommunications network infrastructure

UNIVERSAL COMMUNICATIONS GROUP (UCG) IS ONE OF AUSTRALIA AND NEW ZEALAND’S LEADING SUPPLIERS OF A WIDE RANGE OF TELECOMMUNICATIONS SERVICES, IN PARTICULAR FIBRE-BASED BROADBAND.

• NBN Co • Telstra Corporation • Optus • Foxtel • Chorus

CLIENTS

• FTTx Design and Construction • Network infrastructure cabling - optical fibre

and copper based installation, testing and commissioning

• Specialist MDU telecommunications solutions

PROJECT AREAS

• Network – Survey & Design – Construction & Cabling – Commissioning and Inventory Records Updating

• Operations and Maintenance

KEY DELIVERABLES

• Silcar • Service Stream • Sanctuary Cove • Bodies Corporate

Glenn Hunt/Fairfax Syndication

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OUR CORE COMPETENCIESUCG is certified compliant by the Federal Safety Commissioner to the Australian Government Building and Construction OHS Accreditation Scheme and its Management System is independently certified by SAI Global to the following standards:

• AS/NZS 4801 Health & Safety Management Systems• AS/NZS ISO 9001 Quality Management Systems• AS/NZS ISO 14001 Environmental Management Systems

DESIGNUCG has extensive experience in the design of fibre optic cable network deployment. Sophisticated survey field devices are used to ensure designs are accurate, feasible and are able to be completed rapidly. Field survey information is captured and shared through the cloud to our design teams producing fit for purpose solutions in required formats such as CAD, SpatialNET or NetMap/MapInfo.

RESOURCESUCG provides dedicated technical resources and expertise to manage our clients’ work on a daily basis. We have arrangements in place with key contract installers and service fulfilment specialists across key areas of Australia and New Zealand.

Central to our success is our subcontractor relationship based on one-on-one training, good communication, sharing information on safe work practices and industry changes, and prompt payment processes.

KEY RELATIONSHIPSFor MDU related activities, UCG understands the complexities involved in the successful delivery of these works and ensures that all aspects of the project are addressed. We have many years’ experience working with building managers, Bodies Corporate, telecommunications infrastructure providers and carriers to create solutions that meet the requirements of all parties in all phases of a project.

MANAGEMENT EXPERTISEUCG senior management are highly qualified and have extensive experience in their fields of expertise.

Our field personnel are senior, experienced technicians who are committed to the highest quality of workmanship, safety and on-time delivery.

OUR DEPLOYMENT SERVICES OFFER: • QUALITY through rigorous training and management systems• EFFICIENCY through streamlined processes• SAFETY by risk identification, control, analysis and review• SPECIALIST EXPERTISE built on experience and our

professional resources• COST EFFECTIVENESS due to innovation and improved

productivity• FLEXIBILITY to accommodate fluctuations in workload and

scope• CONTINUOUS IMPROVEMENT measured against specified

outcomes• RISK MANAGEMENT from well-developed risk minimisation

strategies and processes

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EMPLOYER OF CHOICEUCG build a high performance culture and promote organisational commitment and job satisfaction through our exciting rewards and recognition programs.

We are a young and dynamic organisation comprised of people who like challenges and fulfilling work. We are proud of our professionalism and our ability has been recognised as winning the 18th seat in Australia’s 100 fastest-growing companies for 2015 by BRW’s Fast 100 awards.

Our commitment to career growth extends to all our employees and subcontractors. We provide professional development tools, resources and processes to help you with your career development. We also facilitate industry related training to our delivery partners that addresses current standards and best practices.

We build a high performance culture and promote organisational commitment and job satisfaction through our exciting rewards and recognition programs.

WE ARE PROUD OF OUR PROFESSIONALISM AND THE FACT THAT WE COLLABORATE WELL AND REALLY ENJOY OUR WORK.

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STRENGTH IN DIVERSITYOne of our key strengths is our multicultural diverse organisational structure that accommodates people from different national, cultural, ethnic and religious backgrounds. For us, diversity is about attracting, employing and retaining the best people who are innovative, dynamic and drive higher performance.

Since June 2014, we have recruited over 50 technical and non-technical staff in our new offices in Auckland and Wellington.

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MAKING EVERY STEP COUNTUCG has developed highly-automated Work Management Systems, that include web-based mobility applications that deliver and track jobs issued to the field as well as managing work completion and stock control in real time.

System training and compliance is delivered via the latest web-based systems allowing us to provide up-to-date training and ensure Occupational Health and Safety (OHS) compliance across all work sites.

• Proactive Consents • Resource Development • Prescriptive Processes • Smart Systems • Design Tool Automation • siteTRAX–WMS

– Completion Artefacts – Defects Management – Test Results – Enforced OHS & QA Compliance

• eLearning, Training & Compliance • File Sharing & Data Management • Customised Cloud Workflow • Real Time Networked Operations • Standardised Methodologies

INNOVATIONS IN SERVICE DELIVERY

The Cloud

SiteTRAXservers

FieldCrews

3G/4G/LTE

WMC

Legal

SLA’sOHSE

QA SiteTRAX

WorkManagement

Logistics

DesignSurvey

Reporting

Completions

QA

Consent

Construction

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PARTNERING FOR SUCCESSWe develop long-term strategic partnerships with our clients and work closely with them to ensure their needs are fully satisfied. Universal Communications Group has the credentials and a proven track record, derived from the many years spent delivering services to some of Australia and New Zealand’s largest and most respected blue chip telecommunications customers. For example, UCG and Chorus signed a 10 year Agreement for the delivery of Design and Construction services for the Chorus UFB Multi Dwelling Units (MDUs) program. With nbn we have worked directly/individually on the NBN project since 2011.

Main picture L-R: UCG CEO Rafael Luna, Chorus General Manager – Infrastructure Ed Beattie and UCG Chairman Professor Iain Morrison in Auckland to ratify this important milestone for UCG.

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MULTI-DWELLING UNIT SPECIALIST

Ed Beattie, Chorus General Manager – Infrastructure

“Wiring multi-dwelling units requires specialist skills and expertise that don’t necessarily go hand in hand with general provisioning and build services... UCG has a very good reputation for delivery and cost in Australia and is generally regarded as the best performer and industry leader for connecting multi-dwelling units.”

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• nbn – FTTP Brownfield, Greenfield and Complex MDU design and construction contracts

• Chorus Ltd (NZ) – Ultra-Fast Broadband FTTP MDU design and construction contract

• nbn – design and construction of MDUs in the Redcliffe (QLD) HFC project

• Telstra – survey and design of MDUs as part of nbn-related activities

• Australian Unity – design and construction of hybrid fibre and coax network for Willandra (NSW) retirement village

• Gold Coast City Council – design and construction of a wide area fibre backbone network

MAJOR RECENT PROJECTS

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LET’S WORK SMARTER TOGETHER

Today UCG provides our clients with a full turnkey capability ranging from network design to construction and ongoing field operations and maintenance services.UCG has a reputation for getting the job done safely, expertly and efficiently in the telecommunications market of both Australia and New Zealand.

With a highly developed safety culture we are driven by innovation and superior service and a team who has the experience and knowledge to provide optimal, safe solutions for any task or challenge.

Strong management and values combined with accessibility of people, equipment and technical resources is what differentiates us in the marketplace.

At UCG, safety is more than just the way we do business, it’s our way of life.

We look forward to helping you get tomorrow’s communications today.

Rafael Luna CEO, Managing Director

Rafael LunaUniversal Communications Group CEO, Managing Director

UNIVERSAL COMMUNICATIONS GROUP

Australia

Level 2, 2-4 Clunies Ross Court Eight Mile Plains, Qld, 4113 Australia

www.ucg.com.au

Australia toll free equiries: P: 1300 855 041

New Zealand

274 Church Street Onehunga, Auckland, 1061 New Zealand

www.ucg.co.nz

NZ toll free equiries: P: 0800 961 223