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Canada has recently achieved Approved Destination Status with China. This marks a new chapter in the Canadian tourism industry and Canaddian Tourism Operators need to be ready for an influx of Chinese Travellers. This presentation gives a discription of ADS, a SWOT analysis of marketing to China, and a Chinese Travellers market definition.
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CANADA IS OPEN TO CHINA
Approved Destination Status
About ADS & Process and Requirements for Chinese travelers to visit Canada
Canada has approved destination Status in China
Approved Destination Status (ADS) is a unique policy adopted by the Chinese government to control its outbound tourism.
Canada has been acquired ADS came on December 3, 2009 during Prime Minister Stephen Harper’s first trip to China.
ADS History
Chinese outbound tourism started in early 1983 when Guangdong province could visit Hong Kong and Macau.
China introduced ADS in 1988 starting with destination in Thailand, and in 1990 in Singapore, Malaysia, some more in South Asia
In 1998, China introduced ADS in not Asia countries such as Australia and New Zealand.
China Outbound Tourists
License for tour companies in China
Operating at least 1 year domestic and incoming tourism only
No record of violation of laws Have mandatory insurance coverage
which is issued by the government (Domestic...300,000RMB, International...600,000RMB)
Cost insurance deposit to operate 1 million RMB to 1.6 million RMB.
Requirements for Chinese travelers to visit Canada
Passport Tourist Visa
› Single Visa› Multiple visa› Transit visa
Application fee (250 CNY) Medical exam Letter of invitation
Process of visa application
Get passport from Chinese government Apply visa application Wait around 2 months to get through
all application form (Send additional documents when the
Canadian embassy requests) Take airplane to Canada Interview with Canada immigration
Canadian Tourism Operators
How will the new designation affect Canadian Tourism Operators?
Canada now able to tap into the worlds largest tourism market
Allows tourism operators and travel agencies to launch massive marketing campaigns
Strengthens our operations as they bring in additional business
StrengthsThe new designation will strengthen
our country and economy from coast to coast
An estimated 30,000 tourism visits will have a significant impact on Canada’s tourism sectors
Strong economic impact on Canada Increase awareness in Canadian hospitality
and tourism
Opportunities
Expansion-new locations-larger operations
Superior quality products Increased wages
-employees Increase in outbound adventures
Threats
Re-evaluate way of doing business May distract business from other
travelers Over customized tours for Chinese
tourists Loss of true Canadian travel
New Chapter for Canadian Tourism
With pristine natural environments and exciting unique cities, Canada is on top of the tourism charts
ADS allows for a win-win situation between both
countries
China Market Definition
Some Facts 2008, China was the 6th largest
international market to British Columbia
Canada it ranked 9th
British Columbia receives 62.2% of Canada’s Chinese market
2007, 41 million Chinese citizens travelled internationally
2009, 50 million (22% increase
› WTO Expects the market to grow 13% annually
China Overnight Entries to Canada by Province (2008)
BC62%
Ontario35%
Quebec2%
Other2%
Where does the Chinese Traveler travelThe Competition for Chinese Market
Where do Chinese Travelers TravelOur Competitors 90% of Chinese
outbound travel was located in Asia and 10% outside of Asia
United States has a greater awareness in China
› is viewed as providing greater amounts of activities and having more modern cities
•Hong Kong
1
•Macau
2
•Vietnam
3
•Russia
4
•Thailand
5
•Singapore
6
•South Korea
7
•Japan
8
•Malaysia
9
•Germany
10
•Australia
11
•United States
12
•Italy
13
•Belgium
14
•Mongolia
15
•CANADA
16
•United Kingdom
17
•New Zealand
18
•Switzerland
19
•Kazakhstan
20
Several countries within Europe have already acquired ADS
Europe is also a preferred destination due to the opportunity to visit many different countries within a single trip
89%
6%3%
1%1%
Chinese Outbound Travel Destinations Asia
Europe
America
Oceania
Africa
• Australia was the first western country to gain ADS
• Considered a mature destination
Who is the Chinese travelerCorporate, Government, Leisure
Categories of Travelers
Gov-ern-ment35%
Corporate26%
Leisure39%
Government/Official Travelers
Defined as anyone who is employed by the government and or public services
Carry an official passport,
› Giving different privileges
Have a lot of discretionary income
› They spend a lot on retail and shopping
Corporate/Business Travelers
Purpose is to build relationships within business and understand foreign business
10% travel for business alone
60% will combine their travels with both business and pleasure
Business Incentive Trips 30% of corporate travellers are on
incentive trips
largest incentive trip was in 2005 with 15,000 people travelling to Australia
› second largest was to Thailand and consisted of 6,000 people
› incentive trips take place in Europe and around the world and can be as large as 1,000 people
travel agencies are regulated causing corporate and business travel to be organised via a network of private relations
Leisure/Private Travelers Leisure travel is a new concept in China
Funded privately by individual travellers
Travel is an educational experience
Visiting foreign countries for the first time
Travel in groups and tours
Visa procedures are handled by official Chinese travel agents
Individual (Private) Travelers
Normally are able to speak two or more languages
Responsible for processing their own visas Note: that individual private travel is not
acknowledged by the Chinese government as tourism
A List Of Public Holidays
Special Occasion Date Amount of Days Off
New Years Day January 1st 1 Day Off
Chinese New Year(Spring Festival)
Dependent upon the Lunar Calendar
3 Days Off, School Vacation of 4 Weeks
Tombs Sweeping Festival
April 5 1 Day Off
Dragon Boat Festival Dependant Upon Lunar Calendar
1 Day Off
Mid Autumn Festival September, Depending on Lunar Calendar
1 Day Off
National Day October 1st – 3rd 3 Days Off
B.C. and Ontario are the most visited provinces by people from China
Canadian tourism is supported by a strong domestic market › receiving Chinese tourists is the gravy on
top of an already thriving domestic profit,
Canada and China
Conclusion Tourism operators/travel agents need to
analyze the › Strengths› Weaknesses› opportunities › Threats
of marketing to the massive Chinese population
But...Even if the costs are immense, tourism operators need to understand this emerging market within Canada
Thank you,
Chris, Geoff, Hitomi