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Identifying Access Barriers for CALD Consumers in My Aged Care20–21 September 2016 | National Convention Centre, Canberra
2016
PARTICIPATING ORGANISATIONS• ACT Disability, Aged and Carer
Advocacy Service (ADACAS)• Carers Australia• Catholic Healthcare Ltd• Department of Health• Diversicare, QLD• Ethnic Communities Council of NSW
(ECCNSW)• Ethnic Community Services Co-operative
( Improve My Aged Care access barriers for CALD consumers
( Hear real CALD consumer experiences with My Aged Care
• Federation of Ethnic Communities' Councilsof Australia (FECCA)
• Healthdirect Australia• Multicultural Aged Care Inc, SA• NSW Health• NSW Multicultural Access Project Network• PICAC Partners National Network (PPNN)• Translating and Interpreting Service
(TIS) National.
SENATOR THE HON. ZED SESELJAAssistant Minister for Social Services and Multicultural Affairs
THE HON. KEN WYATT AM, MPAssistant Minister for Health and Aged Care
PICACNSW • ACT
Produced by: Under the auspices of: Sponsored by:
( Learn practical solutions to increase My Aged Care access
( Participate in making key recommendations to the Department of Health
About CALDWays 2016CALDWays 2016 will identify access barriers that culturally and linguistically diverse (CALD) consumers are currently experiencing with My Aged Care (MAC).
This important inaugural forum is an opportunity for participants to advocate for the needs of CALD consumers aged 65 and over.
Key stakeholders representing CALD consumers in the MAC journey are invited to share their experiences and contribute to the recommendations that PICAC NSW & ACT will report to the Department of Health in early 2017, as part of the My Aged Care CALD Accessibility project.
Learn practical solutions from cultural experts and engage in outcomes-based discussions and recommendations. Delegates will also have an opportunity to hear from CALD consumers during a debut video presentation produced by Why Documentaries.
All participants at the forum will be acknowledged by PICAC NSW & ACT for their contributions.
MASTER OF CEREMONIES
My Aged Care CALD Accessibility projectSince July 2015, PICAC NSW & ACT has been working in collaboration with the PICAC Partners National Network (PPNN) to specifically identify and target the barriers that CALD consumers aged 65 years and over experience when accessing MAC.
The My Aged Care CALD Accessibility Project will assist the Department of Health to develop strategies that will support both established and emerging CALD communities in navigating the aged care system.
Who will attend?• CALD leaders and community
organisations• Home and community care service
providers• Residential aged care service providers• Federal, State, Territory and Local
Government representatives• Solution providers.
Networking event Participants are invited to continue networking at the Crowne Plaza Canberra, located next door to the National Convention Centre, on Tuesday 20 September from 4:30pm to 6:30pm. Premium selection beverages and canapés will be served at the Biroti Bar.
Peter Mares is senior moderator with the Cranlana Programme for ethics and leadership, contributing editor with the online magazine Inside Story, and an adjunct fellow at the Institute for Social Research at Swinburne University of Technology. For 25 years Peter worked as a broadcaster with the ABC, where his final job was as presenter of the public policy discussion program The National Interest on ABC Radio National.
In 2012 and 2013 Peter worked as Fellow on the Cities Program at the independent public policy think tank, the Grattan Institute. Throughout his career Peter has combined journalism with public policy research, particularly on topics related to migration. He is the author of Borderline (UNSW Press 2001 & 2002), an award- winning book analysing Australia's approach to refugees and asylum seekers, and is currently completing a book on the rise of temporary migration in Australia.
FORUM AGENDA
1:40 PART 1: ROUNDTABLE DISCUSSION
MAC access barriers and solutions
2:40 Afternoon tea and networking
3:10 PART 2: ROUNDTABLE DISCUSSION
Panellists:• Dini Liyanarachchi, FECCA• James Wilson, Healthdirect Australia• Mirella Di Genua, ECSC• Sharon Rose, Department of Health• Sonia Di Mezza, ADACAS• Terrie Leoleos, ECCNSW• Vivienne McDonald, Diversicare
3:50 Wrap-up from the MC
4:00 Networking event at Crowne Plaza
DAY 2: WED 21 SEP 2016
9:00 Welcome address from the MC
9:10 Opening ministerial address
The Hon. Ken Wyatt AM, MPAssistant Minister for Health and Aged Care
9:40 MAC CALD Accessibility Project
Cecilia Milani and Josi Krizanac,PICAC NSW & ACT
10:20 On-the-ground solutions to increase MAC access for CALD consumers
Terrie Leoleos, NSW Multicultural Access Project Network
11:00 Morning tea and networking
11:30 Educating bilingual staff to understand MAC
Yvonne Santalucia, NSW Health
12:10 Video presentation
CALD consumer experiences with MAC Sponsored by Why Documentaries
12:30 Wrap-up from the MC
12:45 Lunch and end of CALDWays 2016
DAY 1: TUE 20 SEP 2016
9:00 Registration and refreshments
9:30 Welcome to Country
Ngunnawal Elder
9:40 Welcome address from the MC
Peter Mares, Journalist and Public Policy Researcher
9:50 Welcome address from MCCI
Ken Habak OAM Multicultural Communities Council of Illawarra (MCCI)
10:00 Opening ministerial address
Senator The Hon. Zed Seselja Assistant Minister for Social Services and Multicultural Affairs
10:30 My Aged Care (MAC) update
Craig Harris Department of Health
11:10 Morning tea and networking
11:40 STAKEHOLDER PANEL DISCUSSION
Identifying access barriers for CALD consumers in MAC
Panellists:• Adele Lubiana, NSW Health• Ara Creswell, Carers Australia• Craig Harris, Department of Health• James Wilson, Healthdirect Australia• Jessica Innes, Catholic Healthcare• Rosa Colanero, Multicultural Aged
Care Inc• Trevor Neroy, TIS National• Vivi Germanos-Koutsounadis, Ethnic
Community Services Co-operative
12:40 Lunch and networking
Full agenda available at: www.picacnsw.org.au
REGISTRATION INFORMATIONCOSTOne registration $280 (incl. GST) Two registrations $500 (incl. GST) SAVE OVER 10%
Cost includes registration, invitation to attend the networking event and a free copy of Bridging Cultures 2016 (RRP $20).
VENUENational Convention Centre Canberra 31 Constitution Ave, Canberra ACT 2601
ACCOMMODATIONDelegates are invited to organise their own accommodation at: Crowne Plaza Canberra 1 Binara St, Canberra ACT 2601www.crowneplazacanberra.com.au
REGISTER ONLINE: WWW.PICACNSW.ORG.AUOR CONTACT — Phone: 02 4227 4222 | Fax: 02 4226 9018 | Email: [email protected]
SPONSORSHIPSponsorship opportunities are available for organisations wishing to make their mark at the event. Please contact [email protected].
CANCELLATION POLICYPlease notify PICAC NSW & ACT if you require a full refund at least two weeks before the event. PICAC NSW & ACT regrets that no cancellations will be refunded after this notice period.
PRIVACY POLICYAny information collected by PICAC NSW & ACT in relation to the forum will be added to our database with the sole purpose of providing you with information about future PICAC NSW & ACT promotions. Should you not wish to be added to the distribution list, please email [email protected].
PICAC NSW & ACT reserves the right to alter the program without notice and is not responsible for any loss or damage or costs incurred as a result of substitution, alteration, postponement or cancellation of the event.
