CAC Online External User Guide

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CAC Online

External Users Guide

August 2005


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CAC Online External Users Guide

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Copyright 2003 Decision Technologies International, Inc.

TABLE OF CONTENTS

1.0 How to Apply For a User Account......................................................3

2.0 How to Purchase CAC E-Payment Card...........................................5

3.0 How to Replenish CAC E-Payment Card..........................................5

4.0 CAC Online Basics.....................................................................................64.1. Starting CAC Online ....................................................................................... 6

4.2. Exiting CAC Online ........................................................................................10

4.3. Changing Users Password...........................................................................10

5. Navigating through CAC Online.......................................................12

5.1. History .................................................................................................................12

5.2. Main Menu..........................................................................................................12

5.3. Shortcut Panel..................................................................................................13

5.4. Checking CAC PayCard balance................................................................13

5.5. Search Options .................................................................................................15

5.5. Requesting an Availability Search...........................................................19

5.6. My Availability Search List.........................................................................22

6. Company Registration..........................................................................23

6.1. Applying for Company Registration .......................................................23

6.2. Attaching Files to the Registration Form ............................................25

7. On-Line Forms...........................................................................................27

7.1. Annual Returns ................................................................................................27

7.2. Increase in Share Capital ............................................................................28

7.3. Loan Agreement (Mortgages, Debentures and Bill of sales) .........29

8. Paying for CAC Online Services............................................................32


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1.0 How to Apply For a User Account

Go towww.cac.gov.ngto access the CAC website.

Figure 1.0 CAC Website

Click on CAC Online link/icon on the homepage as shown above.

This takes you to the login page shown below.


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Figure 1.1 Applying for an Account

On the login page, select Guest Login by clicking on it.

Click on Apply for Accountoption in the Guest Login window.

This takes you to the External Account Request page shown below.

Figure 1.2 External Account Request form

Fill the fields with the required information.


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Note that the fields marked * are compulsory.

To submit the request, click onSubmitbutton. Click on OKbutton to save the confirmation of your Account Request

data.

An email will be sent to you from CAC to validate the email address in yourAccount Request Form.

If your application is successful, the approved User Account will beforwarded to you through your email address. Subsequent correspondencesshall be forwarded to you via this email address.

2.0 How to Purchase CAC E-Payment Card

Go to any of the CAC accredited banks.

Request for the CAC E-Payment card. The bank will inform you on the requirements for the purchase of an

E-Payment card.

Purchase and Credit the card.

3.0 How to Replenish CAC E-Payment Card

Go to any branch of the bank of initial purchase.

Make a request for replenishment of the CAC E-Payment card.

The bank will credit your account with whatever amount you pay.NOTE: Your CAC E-Payment Card can only be replenished at the bank

where it was purchase.


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4.0 CAC Online Basics

Welcome to CAC Online User Guide. This document provides detailedinstructions on how to use the CAC Online. For a better understanding ofthe software, examples are given throughout this document.

4.1. Starting CAC Online

CAC online is started by going towww.cac.gov.ng and clicking on the CACOnline link on the CAC website as shown below:

Figure 4.0 CAC Website

The following page will be displayed:


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Figure 4.1: CAC Online Login Window

Click on the Guest Login tab/Link highlighted in figure 4.1 above. Thisdisplays the Guest Login Page shown below:

Figure 4.2: CAC Online Guest Login Window

To begin using the CAC online, a valid login name and password must beprovided. If you dont have a valid account name and password, refer to theHow to Apply for an Account section of this guide.


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These credentials identify the user in the system, and permit the user togain access to authorized areas.

Press .

Following a login attempt, there are three possible responses from thesystem as described in the table below:

Successful login If the login is successful, the Welcome page isdisplayed (see Figure 1.2).

Invalid login nameor password

If CAC Online doesnt recognize the login name orpassword provided for the selected environment, theuser login panel is re-displayed with an error messagestating Error Authenticating Login details. Re-entera valid login name and password, making sure thepassword is entered in the correct case. (Double-

check to make sure the caps lock light isntilluminated on your keyboard.)

Previous sessiondetected

If the system detects that a user may already belogged into CAC Online, it displays the Select aSession panel, and gives the user three choices:

These options are shown in Figure 4.3.

1) . Pressing this button removes theprevious session, and then displays the Welcomepage.

2) Pressing this removes the previoussession, then displays the Login page. Valid logincredentials must be provided again.

3) Pressing this button permits a user to maintainmultiple sessions, which is useful forsimultaneously accessing multiple pages.

Users will normally require only one session.


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Figure 4.3: Welcome Page

Figure 4.4: Previous Session Detected


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4.2. Exiting CAC Online

To exit CAC Online, select Go | Logoutfrom the main menu. This opens aconfirmation window, as seen in Figure 1.4. Press to finish loggingout. You will be returned to the login page.

Figure 4.5: Log out Window

4.3. Changing Users Password

To change a password, click on located on the Shortcut panel (leftside of the panel). The following window will be displayed (see Figure 1.5).Click on ; enter the old and new password. The system willrequire the new password to be re-entered. After this information has beenprovided, click on . At this point, the old password is not longervalid; only the new password will be allowed in the system. There is no

restriction on the number of times a user can change his or her password.However, it is recommended that a password is regularly changed.

Figure 4.5: Reset Password Option


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Figure 4.6: Reset Password Window


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5. Navigating through CAC Online

5.1. History

The History section is located at the top of the page and it identifies the

location of the current page. The History section shows the usersprogression throughout the program and it is useful when navigatingthrough multiple layers of data.

Figure 5.1: History

In the example provided above, the user is searching for registeredcompanies. This page was accessed though the Searchfolder, as it is shownin the History section.

5.2. Main Menu

The Main Menu is located beneath the history; the Main menu provides

access into the multiple CAC Online functions. These functions are groupedas follows:

Company Names This option provides access for the creation of newavailability searches, listing of the availabilitysearches submitted to the system.

Online Forms Through this option company registration can besubmitted, CAC forms can be downloaded. Inaddition, this option provides access to different post-registration processes.

Search This option allows the search for registeredcompanies.

Help Through the Help menu, users are able to send e-mails to the System Administrator regarding anyissue at using CAC Online.


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Go This folder can be accessed to return to the Homepage, link to the E-payment system to confirmAccount status and/or Log out of the system

5.3. Shortcut Panel

The Shortcut Panel is located along the left edge of the interface, andprovides convenient and rapid access into frequently used functions.

Through the Shortcut Panel, the following functions can be accessed:

Welcome The Home Page gives an introduction to ContentPinnacle On-line system.

Workflow This folder provides shortcuts for quickly access toitems that users need on their daily work, such asLate Tasks, Processes, My Task Queues, and MyCheck-out Documents.

Favorites This folder contains links to the most commonly usedweb-sites.

Help This folder contains Help information

Options Use this option for changing users passwords.

5.4. Checking CAC PayCard balance

The CAC online system provide a tool for user with the CAC PayCard to use to

confirm their account balance and also change their card pin number if the need

arises.

To use this tool, select My SmartCard Account under the go menu on the home

page as shown in the figure below:

Figure 5.2: My Smart Card Account


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This will open another browser page shown in the figure below:

Figure 5.3: My Smart Card Account Login

To get a new pin number, put in the CAC PayCard and the current pin number. Click

on the Get a new pin button. If the old pin number is correct, an email will be sent to

the email address submitted to CAC when requesting for an account into the CAC

online system with the new pin number and the old pin number will no longer be

valid.

To check the CAC PayCard account status, enter the CAC PayCard number and pin

number and click on the login button. This open the page shown in the figure below:


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Figure 5.4: My Smart Card Account Home Page

The menus are to the left of the screen. Selecting the Activities menu and clicking

on the List transaction button displays all the transactions as well as the current

balance as shown in the figure below:

Figure 5.5: My Smart Card Account Transaction List

5.5. Search Options

CAC Online provides different tools to search and access companyinformation.

To know if a company has been registered with the Commission; the CACOnline system search option allows users to conduct a broad search for a


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company using other relevant information such as: Registration number,Company name and Availability Search reservation number.

In order to perform this type of search, select the option Search from themain menu and click on Search for Companies. The following screen willappear:

Figure 5.6: Search for Companies Page

Before starting the search, choose the parameters to be used under theoption Search Fields. To add more searching fields, click on , and select . After the

parameters have been chosen, you will need to select a means ofcomparison. The different options available are presented in the followingtable:

EqualsIs Lesser ThanIs Greater ThanIs Lesser or Equal ToIs Greater or Equal ToIs Like (use % for

wildcards)Is not Equal To

Most of these parameters are meant for dates ornumerical values, however; they can also applyto letters. For example, if you pick a searchvalue A and a comparison of greater than

you will receive searches for all companies thatstart with B-Z.

Note: % is a wildcard and it can be used whenonly fragments of words are known. Forexample, if you type in Fr%, possible searchresults would be any name beginning with an Fr(i.e. fruit).

Enter the search values and select . If you are notsatisfied with the search and you want to clear the form and start over, click.


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Example 1- Searching for a Company using RC NumberWe want to find out if a company called SAMPLE COMPANY with RCnumber 599999.

To achieve this aim, leave the search field criteria the way it is (set toRegistration Number) and the Comparison criteria should be left asEquals. Indicate the Registration Number (RC) in the Search Values Filedas illustrated in the figure below:


Click on the Begin Search Button to commence the search. If successful, aresult page will be displayed as illustrated in the figure below:


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This displays some basic information concerning the registered company.

If the search result is not successful, nothing will be returned as depicted inthe figure below:



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Example 2- Searching for a Company using the Company NameWe want to find out if a company called SAMPLE COMPANY is registered

with CAC and we dont know the registration number.

To achieve this aim, select Company Name from the search field criteria,and select Is Like from the Comparison criteria. Indicate the partial nameof the company, in this case Sample co and end it with a percent sign (%) inthe Search Values Filed as illustrated in the figure below:


Click on the begin search Button to commence the search.NOTE:Its faster and easier to conduct a search using the registration number, If

you have to conduct a search using the name of the company, avoid usingless than three characters in the name. for best performance, user the firsttwo or three words that make up the companys name.

5.5. Requesting an Availability Search

This function is accessed through Company Name| New Availability Searchfrom the main menu. This opens the Availability Search page, shownpartially in Figure 5.7.


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Figure 5.11: Availability Search Form

Complete the Availability Search form as directed below. Fields marked witha red asterisk are required fields and must be completed. A maximum ofthree company names can be requested. If the first name choice is notavailable in the system, it will automatically go to the next choice and checkfor availability. If all three of the name choices come up unavailable, it willbe required to conduct a new search.

Field Designation

Candidate Name 1, CandidateName 2, Candidate Name 3

Up to three company names can berequested by the agent, in the order ofpreference.

Agent ID In order to enter the identification numberof the agent, the agent must be registered

with the CAC Online system.

Agent Name, Telephone,Address 1, Address 2, Address3

If the agent ID is valid, there is no need toprovide the particulars of the agent. Thesystem will automatically display thisinformation once the ID number has beenprovided.

Beneficiary Name, Telephone,E-Mail, Address 1, Address 2,Address 3

This information corresponds to theindividual being represented by the agent.

Payment Date, Amount Paid. This field corresponds to the date of thepayment receipt. The actual date and theamount to be paid will automaticallyappear on the form.

Notes If necessary, comments or any additionalinformation can be entered in this field.

Teller Number, TransactionNumber

ID number of the teller who collected thepayment and the serial number of thebank payment. This information should


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Field Designation

be available on the payment receipt.

Agent E-mail address. If the agent ID number was entered above,this field does not need to be filled.

Company Type Choose from the options provided:Business, LLC (Limited Liability Company)

or IT (Incorporated Trustee).

Name Change Check this box if the availability search isfor a name change.If so, enter the Registration Number of thecompany whose name change availabilityis being conducted. Click on the button to verify that the search isbeing done for the right company.

The system will automatically display theCompany name.

Account Type, Account

Number

If payment is done at the moment of

processing this form, select the accounttype and enter the account number.

Originating Office Select the office processing the availabilitysearch. If Payment will be made with theCAC PayCard, this field is not required

Once you have completed this information, scroll down to the bottom of thepage and click . This will begin the system search for the chosennames. If you are not satisfied with the information you have entered, clickon to clear the form without saving changes or to exitand return to the previous screen, without saving changes. When the searchis completed the following Availability Search Receipt Page will appear:

Figure 5.12: Availability Search Receipt


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This receipt guarantees that CAC has received the request and the companyhas paid the mandatory search fee. To print a copy of this receipt, click oneither or . If a printed copy is notneeded, you can click on to exit the window.

5.6. My Availability Search List

Displays all the availability searches performed by a user. These option isaccessed from the Company Names Menu.

Once this option is chosen, the following Availability Search Listscreen willbe displayed.

Figure 5.13: Availability Search List

There is a pop-up menu for every search request and its button is located atthe left side of each search request (see Figure 5.9). If you click on themenu icon, a popup menu will appear with several options. The menuchoices for the availability search are described in the next paragraphs.


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Figure 5.14: Pop-up Menu Icon

My Availability Searches option will allow the user to see a history of the

name search requests he or she has submitted. Clicking on the menu iconwill show the different available options. They are presented below:

Print NoticeAllows you to re-print out the name(s), status andadditional information of the names considered onthis availability search.

Register ApprovedCompany

This option allows the user to begin the registration ofthe company. It can only be done if one of thecandidate names has been approved.

6. Company Registration

6.1. Applying for Company Registration

Once the company name has been approved, the system is ready to beginthe registration process. First, you need to download the statutory CACforms and fill them out. This can be downloaded from the link on the CACOnline Home page as shown below:


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Figure 6.1: Downloading the CAC forms

Once downloaded, these forms should be filled and signed appropriately.

These statutory forms after being filled and signed accordingly, can beforwarded to CAC by courier for further processing, or it can be scanned intoa single pdf or word document and attached with the online application forprocessing.

To commence the online registration, select the register approved companyfrom the availability list in figure 5.3 above. This opens another page shownbelow with partial company information. The following is the CompaniesRegistration page, shown partially below:

Figure 6.2: Companies Register


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Complete the fields listed in the form. Fields marked with a red dot arerequired fields and must be completed. Scroll down the page and select thenew button on the Directors list to fill out the directors particulars. You cando this for each director

6.2. Attaching Files to the Registration Form

The following paragraphs describe how to upload documents in theCompanies Register page:

In the Companies Register form, scroll down to the middle of the pageand there is a section that contains: Upload New Document, ViewDocument, and View Document in a New Window, as shown below:

Figure 6.3: Upload New Document

Press as highlighted above. This opens the followingwindow. Select a file to attach, and press .


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Figure 6.4: Attach Document

After a brief pause, the name of the uploaded file appears above thebrowse button. Save the Company Registration (press , thenpress from the confirmation window).


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7. On-Line Forms

The following paragraphs will describe the process for completing thedifferent on-line forms. In order to start the process, go to On-line Form fromthe Main menu and select the desired form.

7.1. Annual Returns

This form is used to report a companys annual returns. In order to accessthis form, go to On-Line Forms from the main menu and scroll down toSubmit Annual Returns [BN] if it is a Business Name. If the company is anIncorporated Trustee, select the SubmitAnnual Returns (IT) option. And if itis a Limited Liability Company, select the Submit Annual Returns (LLC)option. The corresponding Annual Returns List will appear, as shown inFigure 7.1. The process for filing and processing an Annual Returns form issimilar in any of these cases.

Figure 7.1: Annual Return Form

Complete the required fields; enter the Registration number, companyname, amount of the annual return and the corresponding year. This on-line form has a search button that will provide the companys name oncethe registration number is entered. After filling out the registrationnumber, click on button and the company name will

be automatically displayed. Select the payment type and the accountnumber. Once this information has been entered, scroll to the bottom onthe screen and click on to forward the request. Use the button to clear the form without saving changes or to exit the screen without saving changes.


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7.2. Increase in Share Capital

In order to access and submit this form, go to On-Line Forms from the mainmenu. Click on Increase Share in Capitaland the system will open a newform, as shown in figure 7.2. Complete the fields described in the following

table.

Registration Number Enter the companys registration number.

Company Name After filling out the registration number,click on the button andthe company name will be automaticallydisplayed.

Increase Type Select the type: Preference Shares (privateindividual) or Ordinary Shares (publiclytraded).

Previous Amount This field will be filled in automatically.

Amount of Increase Type in the amount of shares to be issued.

New Amount Amount will be automatically calculated.

Resolution Date The date of the resolution to change theshare capital.

Amount Verified This should be left blank

Share Value Value per share of the new shares

Approval Date Date the change was approved(automatically filled out)

Status Automatically filled out

Directors Signatures Verified This should be left blank.

Agent Id Agents identification number. The agentneeds to be previously registered at CAC.

Agent Name Name of the agent working on behalf of thecompany. This field will be automaticallyfilled once the ID number is entered.

Approving Officer Automatically filled out.

Filing Fee This is the fee assigned for cost of filingform and documents.

Annual Returns Verified This should be left blank

Date Submitted This field is automatically filled out

Account Type Select payment type

Account Number Enter the number of the account fromwhere the funds are being withdrawn.


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Figure 7.2: Increase in Share Capital Form

Use the Upload New Document to attach any document related to thisprocess. Once the information has been entered, click on the button. The submitted document will now be displayed in the Increase inCapital Share list.

7.3. Loan Agreement (Mortgages, Debentures and Bill of sales)

In order to access and submit this form, go to On-Line Forms from the main

menu. Click on Loan Agreementand the system will open a new form, asshown in figure 7.3.

Figure 7.3: Loan Agreement Form


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Complete the fields described in the following table; fields marked with a redasterisk (*) are required fields and must be filled out.

Registration Number Enter the companys registration number.

Company Name After filling out the registration number,click on the button andthe company name will be automaticallydisplayed.

Annual Returns Verified This should be left blank

Date Requested This field is automatically filled out.

Date of Deed Document Date of the loan agreement

Previous RegistrationReleased

This should be left blank

Title Enter the name of the loan

Amount Released Enter the loan amount

Upstamping Check this box if the loan has beenincreased in value

Previous Amount Enter the previous loan amount

Upstamp Amount Enter the increase value

Total Amount Enter the new total loan amount

Party 1/Party 2/ Party3/Party 4/ Party 5

Names of all the parties

Particulars Enter all the relevant details for the loan

Type of Charge Select from the list if the loan correspondsto a mortgage, debenture, bill of sale orother.

Agent Id Agents identification number. The agentneeds to be previously registered at CAC.

Agent Name Name of the agent working on behalf of thecompany. This field will be automaticallyfilled once the ID number is entered.

Approving Officer Name of the officer approving the form. Thisfield is automatically filled out.

Filing Fee This is the fee assigned for cost of filingform and documents.

Status This field is automatically filled out.

Certificate Date This field is automatically filled out.

Loan Status This field is automatically filled out.

Account Type Select payment type

Account Number Enter the number of the account fromwhere the funds are being withdrawn.


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Use the Upload New Document to attach any document related to thisprocess.

Once the requested information has been entered, scroll to the bottom of thescreen and click on . Use the button to clear the form

without saving changes or to exit the screen without savingchanges.


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8. Paying for CAC Online Services

When logged into CAC Online, the process for paying for the various services which

CAC offers is the same, regardless of the particular service being purchased. To

begin, login to CAC Online. Select a service which you would like to purchase with

your E-Payment card, such as an availability search.

At the bottom of each CAC Online form which accepts E-Payments, there is a group

of fields which accepts payment information concerning how to pay for a service.

The figure above is an availability search form. Notice the fields Account Type,

Account Number, and PIN Number. These fields allow you to input your E-

Payment card information to pay for this particular service.

Enter your E-Payment cards 16-digit number in the account number field, followed

by your PIN number in the PIN Number field.

When done, click the Save button to submit this form along with your payment

information to CAC Online. If your payment was successfully processed, and the

form was saved and submitted, you will receive the standard Success message, or inthe case of an availability search, you will receive a receipt with the information you

provided.

If, for any reason, your payment could not be processed, you will receive a Failure

message. The details of the message will not be displayed for privacy purposes and to

deter identity theft and hacking.


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The process of paying for other CAC Online services is exactly the same as described

above.