Business Venture - September 2012

Over 600 customers were in line for the recent grand opening of the new H&M store at Stone Road Mall. The 15,000 square foot space will employapproximately 30, with a mix of managers, full and part-time employees. H&M is about fashion and quality at the best price, giving people the opportunityto dress to their personality. The full concept store has something for the whole family. (Photo by Natasha Persaud, Venture Guelph Publications Ltd.)

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We’ve read the articles–the McGuintygovernment and the Ontario Lotteryand Gaming Corporation (OLG) haveannounced the cancellation of the Slotat Racetrack Program.We’ve seen thesigns on lawns–55,000 jobs to be lostacross Ontario.With Grand River Raceway just down

the road in Elora, how will this affectthe residents and businesses withinour communities?The Slots at Racetracks Program

(SARP) was an agreement betweenOLG and 17 horseracing tracks acrossthe province.With gaming alreadypresent at the locations, the govern-ment saw the introduction of slotmachines at the racing venues as aperfect fit.Slots were first established at race-

tracks inWest Virginia in the early1990s and studies showed that therewas a 20% to 30% reduction in horsewagering revenue at the racetracksthat also housed slot machines. Thisknowledge was considered, along withcapital costs, when SARP was first

introduced in Ontario in 1998.Described recently by the govern-

ment as a subsidy, the program was infact a partnership between the govern-ment and the horseracing industry.Racetrack owners and the horsegroups received 20% of the revenuefrom the slots for hosting themachines, while the local municipalityreceived 5%.“We are constantly reviewing

programs,” says Liz Sandals, MPP forGuelph. “Provincially two-thirds of therevenue at racetracks is coming fromthe slot machines and one-third fromthe horseracing. Prior to SARP, 100%was coming from wagering on horses.You will not find another private busi-ness where two-thirds of the revenuecomes from government funding. Inbusiness you need to have a viablebusiness model and to have two-thirdscoming from SARP is not viable.”“Other government programs with

schools or hospitals have accountabili-ty as to how the money will be spent.The accountability rules with race-

tracks are non-existent,” adds the MPP.“For the SARP program to continue towork, we would need to beef-up theaccountability. At this time however,the transitional panel has recommend-ed the government not continue withthe program.Many of the racetrackshave become dependant on the slotmoney. There needs to be a transition-al plan for this industry and perhaps anew smaller program. The transitionalpanel is looking at potential revenuestreams moving forward–it might beslots, it might not.”Locally, Grand River Raceway

employs 280 people–160 slot employ-ees and 120 Grand River employees, acombination of full, part-time andseasonal workers, with yearly wagesand benefits totalling $8 million. Thefacility alone brings $2 million to thecommunity through goods purchased,and over $600,000 people visit GrandRiver each year.Between 2005 and 2012 the munici-

pality of CentreWellington received$11 million in revenue from the slots

at Grand River, with 100% of thefunds allocated towards infrastructureprojects.With 407km of roads in theCounty and 104 bridges, of which 34bridges are in critical need of repair,the revenue from slots has hadan enormous impact to localcommunities.Across Ontario, nine cents on every

dollar from the municipal tax basestays within the municipality, with themajority going to the government. InCentreWellington three cents of thenine is allocated to capital projects.Over the last seven years in CentreWellington, the 5% slot revenue agree-ment has made up 45% of the expen-diture budget for capital projects.“We didn’t put any of the slot rev-

enue into operating costs, so the lossof the slot program will not affecttaxes. However, we won’t be able tomove forward as soon as we hoped onmany of our capital projects,” saysMayor Joanne Ross-Zuj, Township ofCentreWellington.– continued on page 13

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ventureguelph.ca September 2012

business to business | homes and lifestyles

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Government impacts local Horseracing Industry by Heather Grummett

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CALL TODAY & VISIT OUR SALES CENTREThe Village of Arbour Trails Sales Centre is now accepting reservations for its 2013 opening. Please visit our Sales Centre at 33 Bayberry Drive, in Guelph, andfind out what lifestyle choice suits your needs. To make an appointment call 226-251-3065.

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340 Woodlawn Road West, Guelph

Units of 2,500 SF of commercial space available in high-traffic area. Up-to 7,500 SF of contiguous space available. Easy access to Hanlon Expressway. Ideal for restaurant, office or service establishments. Minimum Rent: $9.00/SF.

50 Cork Street East, Guelph

Approx. 1,150 SF of second storey office space available in professional building. Located downtown Guelph within walking distance to all downtown amenities (ie: banks, restaurants, etc.). Across from Cork Street municipal parking lot. On-street parking also available. Minimum Rent: $8.50/SF.

485 Silvercreek Parkway North, Guelph

2,160 SF available in plaza located at Woodlawn Road and Silvercreek Parkway. Easy access from Hanlon Expressway. Ample free on-site parking. Minimum Rent: $11.00/SF.

15 Surrey Street West, Guelph

Approx. 2,537 SF available in professional service plaza. Free on-site parking. Close to downtown amenities. On bus-route. Located next to established medical centre. Ideal for professional/medical office. Minimum Rent: $14/SF.

21 Malcolm Road, Guelph

8,320 SF freestanding industrial building for sale conveniently located with easy access to Guelph and Waterloo Region markets. Features approx. 2,000 SF of finished office space. Three drive-in loading doors (one with internal leveler). 16’ clear ceiling height. 400 Amp electrical service. Paved, fenced-in yard. Asking Price: $950,000.00.

300 Willow Road, Guelph

Approx. 760 SF office space available in professional building with on-site parking. Easy access to Hanlon Parkway and other amenities. Across from large retail mall in high traffic area. Monthly Rent: $999.00/mo. includes utilities.

10 Kingsmill Avenue, Guelph

+/- 35,500 SF industrial space for lease in centrally located building. Features 17’ clear ceiling height, 2 dock-level and 2 drive-in loading doors. Includes approx. 3,800 SF of office space. Minimum Rent: $3.75/SF.

161 Waterloo Avenue, Guelph

Professional second storey office space for lease in recently renovated building. Central location in close proximity to downtown amenities. On-site parking available. Minimum Rent: $750.00/Month.

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The Realtor and its agents have relied upon the owner and other sources for the information provided in this material and although we believe it to be substantially accurate, it is all subject to verification by the prospective purchaser or tenant and his/her/its respective legal, tax and other advisors. The Realtor and its agents assume no liability for the accuracy or use of this information in any manner by anyone and reliance upon or use of this information by anyone is solely at his/her/its own risk. The Realtor and its agents reserve the right to change prices, terms and other conditions or withdraw the property from sale and/or lease without notice. This material does not constitute an offer for sale or lease. Not intended to solicit properties currently listed for sale or lease, or to entice parties to breach any existing agency contracts.

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Connect with a company built on co-operative values.Co-operators staff and insurance advisors have been helping to make Canadian communities safer and healthier places to live for over 65 years.

We support community partners and volunteerism through programs such as Volunteers in Action and our Buckle Up Bears car seat safety clinics.

For more information, visit www.cooperators.ca.

Known today as DUCA Financial ServicesCredit Union Ltd., the original Dutch CanadianCredit Union opened in 1954. Operating at thattime as a closed bond credit union, the financialservices were available only to members whowere Dutch Canadians and new Dutch immi-grants coming to Canada.Years later DUCA changed to the more com-

mon open bond credit union that it is today,where anyone can become a member by pur-chasing one share for a small nominal fee.Membership makes you a part owner and givesyou the ability to vote or run for the board ofdirectors.DUCA believes in a “people-centric” approach

to banking.With no-fee to low-fee chequingaccounts, user fees are structured so that you payonly for the services you need.ATMs are available 24 hours at all DUCA

branch locations. Plus, as part of THE

EXCHANGE® Network, DUCAmembers canalso bank at over 2,300 ATMs across Canadabearing THE EXCHANGE® logo.Members caneasily withdraw cash, perform balance inquiries,make deposits, and transfer funds, all with noadditional surcharges. A downloadable Appmakes it easy for members to find the nearestATMwith their mobile device.DUCAmembers benefit from profit sharing, a

concept that is more common with creditunions inWestern Canada. Since 1999, DUCAhas shared over $65 million in profits withmembers through their profit sharing “BonusShare” program. Last year alone DUCA distrib-uted over $5 million in Bonus Shares. Theseshares are distributed to membership based onthe interest paid or received in the previous cal-endar year to a maximum of $1,000.“No othercredit union in Ontario really offers the scale ofprofit sharing that we do at DUCA,” says Chris

Zegers,Marketing Manager for DUCA CreditUnion.“Our profit sharing program providesadded value for our members who already enjoysome of the most competitive interest rates inthe GTA.”That is money that clients can transferto an RRSP and enjoy the tax savings; or forclients starting out with a new home, it is moneythat can be used to make payments back to thefirst time Home Buyers Program.As a co-operative, credit unions are very com-

munity based. DUCA believes in giving back tothe communities it serves, but also the globalcommunity. In May of this year DUCA celebrat-ed reaching their goal of raising $150,000 for theDUCAVillage, a joint project with OpportunityInternational Canada, a charitable organizationwhich provides micro-loans and banking servic-es to third world countries. The funds raised willprovide banking services in a small town justNorth of Cartegena in Colombia. DUCA’s 2nd

Annual Charity Golf Tournament to be held onSeptember 12 will raise funds for Make aWishCanada and branch designated charities.In 2011, DUCAmerged with Virtual One

Credit Union, giving the credit union 15 loca-tions across Central and Southern Ontario with41,000 members. The Guelph branch is locatedat 779Woolwich Street.


Throughout 2012 Business Venturewill profile a local co-operative within

our community, to celebrate the United

Nations declaration of 2012 as the

International Year ofCo-operatives.

Guelph Branch | 779 Woolwich Street | (519) 822-3441

We are a credit union that pays!Find out how at duca.com.

DUCA is not your averagebank. Guelph Branch | Streetwichool779 WWo | ((519) 822-3441

Celebrate co-op week with us.

October 14th to 20th, co-ops & credit unions and the Ontario Co-operative Association in celebration of the UN international year of co-operatives.

Agriculture

Organics

Housing

Energy

Retail

Coffee

Finance

Childcare

Insurance

...and beyond

Co-operative enterprises work to help make

Guelph such a strong, vibrant, and resilient

community. Visit ontario.coop to get involved.

DUCA–a credit union that pays by Heather Grummett

On July 5, 2012, Finance Minister Jim Flahertyannounced a proposal that would permit creditunions to be incorporated and regulated at thefederal level.In Budget 2010, the Harper Government

announced the creation of a federal option forcredit unions and introduced related legislation.After extensive consultations with credit unions,the proposed regulations will bring this frame-work into force. This will enable credit unionsthat choose federal incorporation to operatemore seamlessly across provincial borders andto benefit from oversight by the Office of theSuperintendent of Financial Institutions.A recent press release quoted the Minister as

saying,“credit unions are used by millions ofCanadians for financial services similar to thoseoffered by large banks,” said Minister Flaherty.

“The proposed regulations will give creditunions the flexibility they require to growbeyond their provincial borders and benefitfrom Canada’s world-leading federal regulatoryframework and oversight.”“Allowing credit unions to operate nationally

will give consumers greater financial choice andspread the benefits of federal regulation to moreCanadians. As a result of these changes, creditunions will be able to improve the services theyoffer,” addedMinister Flaherty.A recent press release by the data collection

firm, Corsential, showed one half of Canadiancredit union members surveyed were unawareof the government proposal to allow creditunions to expand beyond their provincial bor-ders and incorporate federally, although themajority would –continued on page 12

Proposal to permit credit unions to operate nationally


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Profiles, Technology, Legal, News & AnnouncementsBusiness to BusinessEditor’s messageWelcome to our fall issue of Business Venture. Holidays areover, the students are back in school and local businessesare heading into the final quarter of the year. Fall is a goodtime to refine the details in your business and finances, toprovide a strong finish to the year.In this issue we are excited to have articles from four new

writers who share their expertise with you.Matthew Phillips from Richardson GMP Ltd. has been in

the financial services industry since 1989 and holds manyindustry accreditations including Certified InvestmentManager (CIM), Fellow of the Canadian Securities Institute(FCSI) and Portfolio Manager. His article (page 5) discuss-es options for your investments.Tony Roy, a certified Business Coach with

ActionCOACH, gives advice on improving your conversionrates (below). He has over 30 years of business experiencein both large corporate environments and small entrepre-neurial organizations. His background includes seniormanagement roles in Finance, Systems, Operations, SupplyChain Management, and Quality and GeneralManagement.If you are considering selling your business, Michael

Paterson from Robbinex gives his top ten tips (page…).With a BA and MA from University of Guelph and anMBA from Dalhousie University, his previous experience asa financial advisor specialized in succession planning andemployee benefits for small and medium sized businesses.Gerry Barker shares his opinion on bringing business to

Guelph (page 8). Gerry worked for the Toronto Star for 16years as a reporter-photographer, feature writer, entertain-

ment writer, daily columnist, editor and assistant managingeditor. Over his career he has built a community newspaperinto the Bradford Paper Group and developed a newCanadian business magazine called Vista.As always thanks to our writers who make Business

Venture an informative business-to-business newspaperand to our readers who continue to make Business Venturea well-known publication in our community.Our next issue is distributed in October. Contact us

at [email protected] with your upcoming businessnews and announcements.

Heather Grummett,EditorVenture Guelph Publications Ltd.Guelph, Ontario

Most of us have experienced those highs andlows that come with selling a home. Chances areyou’ll go through that process a few times in yourlife. However, not many of us participate in thesale of our own business more than once.Businesses are often something you retire from,unless you’re the owner.Many business owners are very unprepared for

what’s involved in the sales process. After all, youdon’t just stick a For Sale sign on the front lawnof your office building. Selling a business is a longand complex proceeding, requiring as many as1,500 to 2,000 hours. Therefore, there is a grow-ing trend to using business intermediaries to bro-ker the deal.Based on our 38 years of experience in helping

people sell their businesses, this list should helpmake the experience a positive one.1. Be reasonable about the value of your business.Inflated expectations interfere with your busi-ness intermediary’s ability to negotiate the bestvalue for you.

2. Carry on business as usual. Don’t become soobsessed with the transaction that you ignoreday-to-day demands.Your eventual buyer willneed to see a healthy business, not one sufferingfrom neglect.

3. Keep the sale process strictly confidential.Abreach of confidentiality surrounding the sale ofa business can alter the transaction dramatically.Any potential purchaser looking at a business forprospective purchase must sign a confidentialitydocument. (A corporate lawyer canprepare such a document for you. Samples atwww.robbinex.com).

4. Prepare for the sale well in advance.Be sure yourrecords are detailed and complete for at least thepast few years and do all pertinent legal oraccounting housecleaning as well as a physical

sprucing up of the plant or office.5. Anticipate information the buyer may request. Inorder to maintain financing, the buyer will needappraisals on all assets, plus information to satis-fy any environmental regulations that mayapply.

6. Achieve the highest price through buyercompetition. Since this can be tricky, you’readvised to let your intermediary, as a third party,create a competitive situation with buyers toposition you for the best transaction value.

7. Be flexible.Don’t be the kind of seller who wantsall cash at the closing, or who won’t accept anycontingent payments or an asset transaction.

8. Negotiate, don’t dominate. Youmay be used tobeing your own boss, but the buyer may be usedto having his way too.With your intermediary’shelp, decide in advance when to hold and whento fold.

9. Keep time from dragging down the deal. To keepthe momentum up, work with your intermedi-ary, your accountant, your lawyer and otherrequired experts to be sure that potential buyersstay on a time schedule and that offers move in atimely fashion.

10.Be willing to stay involved.Even if the process hasbeen exhausting, realize that the buyer may wantyou to stay within arm’s reach for a while.Above all, remember that planning ahead is key.

Too many business owners fail to plan for the daywhen they will want to sell. Then something hap-pens–most often a health problem–and they areforced to sell quickly.Rushing to sell can result in a failure to recoup

the true value of the business. The best time tosell is when you don’t have to.

Michael Paterson MBA MA, Robbinex Intermediaries, 519-362-7679 [email protected]

Top 10 Tips when selling your businesssubmitted by Michael Paterson

762 Woolwich St., Guelph519-822-1271

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Watch for our new interactive Venture

Guelph Publications Ltd. website.

Complete with a new calendar of events andphoto gallery, the site continues to be youraccess point for news and events taking placein our community. Coming soon!

Visit www.ventureguelph.ca now to view thelatest issues of Business Venture and theActivity and Events Guide.

Venture Guelph Publications Ltd. would like to welcomeNatasha Persaud to our team, as our event photographer.Natasha is the owner of NP Photography, specializing inportraits for family, newborns, and engagements; weddings;corporate headshots and events; real estate shots; andcommercial product photography.Watch for Natasha at upcoming community events and

business functions, capturing great shots for our Activityand Events Guide and Business Venture publications.We would love to hear about the photo opportunities at

your upcoming events. Contact us at 519-824-1595 [email protected] to share your event details.Call or e-mail Natasha today for

introductory photographypricing and grand openinggiveaways! 519-830-3300,[email protected]

Natasha Persaud

Proud to be locallyowned and operated.


www.gilbertmacintyreandson.com

Funeral Home and Chapel Ltd.

“Wellington County's Oldest Family Owned Funeral Home”Representing three generations of

funeral service - Established in 1933

[email protected] FAMILY MEMORIAL AREA & MEMORIAL TRAILROCKWOOD CONSERVATION AREA

Preplanning

Pre-arranging one's own funeral is now widelypracticed across Canada. Gilbert MacIntyre & Son havebeen helping individuals and families with funeralprearrangements for almost 80 years. If you would liketo make an appointment to discuss prearrangements,please contact us. Or, if you like, you can prearrangeyour funeral online. You will be asked the same basicquestions you would in a one-on-one prearrangementmeeting; but within the "comfort" of your own lifestyle.Our experience in dealing with prearranging funeralshas lead to the development of the GILBERTMACINTYRE & SON TRUST PLAN for those who wish topre-pay their funeral expenses.

The GILBERT MACINTYRE & SON TRUST PLAN retainsall the advantages of the pre-arranged funeral, but goesfurther with respect to the financial advantages.

· The GILBERT MACINTYRE & SON TRUST PLAN ishedge against inflation. The cost of the funeral willnever increase, no matter how long it is before thefuneral services are required.

· Pre-payment reduces the financial demands on thesurvivors. Costs will be paid out of income now,rather than from much needed funds of the estate.

· Like a paid-up life insurance policy, this plan is ofimmediate and far-reaching benefit to survivors.

· Interest on funds held in a GILBERT MACINTYRE &SON TRUST PLAN is tax free.

· The GGILBERT MACINTYRE & SON TRUST PLAN maybe purchased on a convenient time payment plan.Usually the prearrangment service is entirely paid forby the time it is needed, thereby relieving the familyof expense at the time of the funeral.

· Money is held in trust and fully refundable any time.

The GILBERT MACINTYRE & SON TRUST PLAN isdesigned to comply with all regulations under theFuneral Services Act of Ontario and is fully insured.

75 Years–2008

Bensol Consulting offerscustom employeebenefits solutions thatdeliver high employeesatisfaction while helpingyou manage yourbottom line.

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With investors continuing to main-tain above average cash balances, it isimportant to achieve the best possiblereturn in what continues to be a lowrate environment, especially as infla-tion continues to erode purchasingpower.Indeed, inflation can and is eatinginto the value of your investments.The following chart highlights theyield on a 3-month Government ofCanada Treasury Bill, versus theCanadian Consumer Price Index.The chart highlights that since

2009, the yield on money marketsecurities has been below the rate of

inflation. In other words, your assetsare losing purchasing power.However, inflation has started toabate–as of July, the annual rate ofinflation has fallen to 1.3%, suggest-ing investors can once again achieve apositive real return on their assets.The following table highlights cur-

rent short-term offerings fromRichardson GMP (as of August 30,2012):Security/Investment type Rate*Investment Savings Account 1.20%90 day Cashable GICs 1.45%1 year GIC 1.90%90-day Treasury Bill 1.02%

90-Day Bankers Acceptance 1.12%90-Day Commercial Paper 1.16%

* Rates are subject to changewithout notice

Further details of each of theseinvestments will follow in our nextarticle. Essentially, the table highlightsthat investors in money market securi-ties still likely need to lock their fundsin for a year just to keep pace withinflation. In addition, we note thatproducts focused on the retailinvestor–namely Investment SavingsAccounts and GICs–offer an enhancedyield versus wholesale money marketinstruments, despite their lower credit

risk (CDIC insuranceis on top of the guar-antee of the underly-ing issuer), and lowermarket risk (investorshave the option of“cashing in” theirinvestment despite

what market ratesdo).That being said, we

also note that the gradual rise inmoney market yields does indicatethat markets are expecting higheryields in the months ahead, andhence, staying in short term funds fornow may indeed pay off as investorsmay be able to reinvest at higherrates.In the interim, clients are best

served by keeping very short-termfunds in Investment Savings Accountsor in Cashable GICs, as these yieldscontinue to exceed those availablefrom money market securities. Forthose willing to lock in a little longer,securities with a maturity six monthsor longer now offer a premium tothese retail focused products. Forthose willing to take on some creditrisk, Commercial Paper does offerhigher yields on three-monthmoney.

Stashing cash–alternatives for money market investorsby Matthew Phillips

Finance Business and Personal

Ontario AGRICentre100 Stone Road West, Suite 301, GuelphTelephone: 519.822.4680Fax: 519.822.1583Toll-Free: 1.866.658.0092www.millerthomson.com

EMatthew Phillips, CIM, FCSI, Portfolio Manager,Director, Wealth Management, Richardson GMPLimited. 519-780-4171 [email protected]

The opinions expressed in this report are the

opinions of the author and readers should

not assume they reflect the opinions or rec-

ommendations of Richardson GMP Limited

or its affiliates.

Richardson GMP Limited, Member

Canadian Investor Protection Fund.

Richardson is a trade-mark of James

Richardson & Sons, Limited. GMP is a

registered trade-mark of GMP Securities L.P.

Both used under license by Richardson GMP

Limited.

The Canadian Youth Business Foundation(CYBF) and Innovation Guelph haveannounced their exciting new partnershipin support of local young entrepreneurs.The mission of Innovation Guelph is to

help enterprises start, grow and thrive. Thefocus is on three core areas: expert coach-ing and mentorship, capacity-building pro-grams and industry-academic partnershipfacilitation. Innovation Guelph offers a sin-gle doorway for entrepreneurs to accessservices through a comprehensive network.“Innovation Guelph is looking forward to

partnering with the Canadian YouthBusiness Foundation” says InnovationCentre Director Kristel Manes. “Their ini-tiatives, including mentorship and fundingprograms, will catalyze our young entrepre-neurs, as we work with each candidate andour respective teams through the businesslife cycle”.As Canada’s ‘go to’ place for youth entre-

preneurship, CYBF is dedicated to helpingour nation’s economic development, oneyoung entrepreneur at a time. Working

with youth between the ages of 18-34, thisnational organization looks at character,not collateral when providing pre-launchcoaching, business assistance, start-upfinancing and mentoring. Through theseresources, CYBF helps young people launchand sustain successful entrepreneurialbusinesses. CYBF is able to deliver theseprograms across the country throughimportant community partnerships withorganizations such as Innovation Guelph.“CYBF is dedicated to the success of

young entrepreneurs across the country. Weare delighted to have Innovation Guelphcome on board as our newest CommunityPartner, said Tanya Bedard, DirectorOntario, CYBF. “We are building our part-nership on a shared vision–making surethat entrepreneurs start with the tools theyneed to succeed–and with this strong foun-dation it is sure to be a great alliance thatwill help many young entrepreneurs in theGuelph region.”For more information please visit

www.innovationguelph.ca or www.cybf.ca.

Partnership between Canadian YouthBusiness Foundation and Innovation Guelph

Consumer Price Index vs. 3-Month T-Bills7.00%

6.00%

5.00%

4.00%

3.00%

2.00%

1.00%

0.00%

-1.00%

-2.00%

1-Dec-97

1-Dec-98

1-Dec-99

1-Dec-00

1-Dec-01

1-Dec-02

1-Dec-03

1-Dec-04

1-Dec-05

1-Dec-06

1-Dec-07

1-Dec-08

1-Dec-09

1-Dec-10

1-Dec-11

3-month T-Bills

CPI

Source: Bloomberg


Celebrate Small Business Month

Bridges to Better Business& Small Business STAR Awards

Monday, October 22, 201211:00am - 2:30pm

$45.00(HST included)

Holiday Inn601 Scottsdale Dr.

Guelph, ONLunch included

Knowledge is Power!

This unique forum brings together businesses in various stages of development for openexchange of ideas, advice and networking opportunities.

Call 519-826-4701 today to register as seats are limited.For more information visit www.guelphbusiness.com

Entrepreneurship as a Way of Life

Featuring Keynote SpeakerDave Kruse,Guelph Mercury

in cooperation with

Sponsored by

Developing industry and commercial development inthe city brings two things to the party.The first benefit is an increase in assessment.That

means additional tax revenue to support the growingneeds of Guelph.This eases the load on residentialowners.The second is bringing jobs to the community.This

means offering employment opportunities to citizensliving in the city toworkwithout commuting to othercommunities.Tomost people this is self-evident.In the past almost six years the ratio of industri-

al/commercial assessment has barely budged from16per cent of the total property assessment in the city.

There has been amodest increase in residential devel-opment–just look at the east and south ends, of the city.Certainly there has been some significant growth in

commercial and industrial development.However, itis chiefly offset by the downdraft experienced in the2007-2008 global economic recession.What does thismean?The City of Guelph stagnated in terms of increasing

the industrial/commercial assessment ratio of 16 percent of the total assessment of the city.One of the problems was that the current adminis-

tration created an uncomfortable atmosphere of wel-coming business. This includes businesses of all sizes.Two separate outside consultants, hired by the city,

were blunt in their assessment: Guelph is not a wel-coming place to do or create business.In recentmonths this attitude within the adminis-

tration has changed.Nothing dramatic but a realiza-tion that their policies are not in the best interests ofthe stakeholders, the taxpayers.I look at Guelph as an oasis in the southwestern

Ontario. It is a neat city and one that cries out fordevelopment of businesses that will enhance thelifestyle of all citizens.A career newspaperman,Gerry Barker is the author

of three books and operates a blog titledguelphspeaks.ca.He can be reached [email protected]

Why industrial growth is important to Guelph by Gerry Barker

Random Act of Kindness DayMark your calendar for The Guelph CommunityFoundation’s third RandomAct of Kindness Day onFriday,November 9.RandomAct of Kindness Day is an opportunity to

do something kind for someone else, to appreciateour fellow citizens and for community building–It’sNOT about fundraising or givingmoney–just a dayto celebrate kindness. Kindness is contagious, that’s aproven fact.Simple acts of kindness are endless! Buy someone

a coffee, congratulate someone on a job well done,offer to drive someone to an appointment, hold adoor open, pay a parkingmeter, carry someone’sgroceries, etc.Use your imagination and follow yourheart. For a list of 100 free RAKs, visitwww.guelphcf.ca.Started in 2008 by The Kitchener-Waterloo

Community Foundation,Guelph joins Cambridge,Orillia, London, Brantford,Windsor and other com-munities on the same day. Imagine, hundreds ofthousands of kind gestures on one day! Last year inGuelph over 120 organizations committed to‘Pay it Forward’.School kids to seniors, community groups to

corporations–everyone can participate.Plan RAK initiatives for team-building, client appre-ciation or employee engagement.50,000 RandomAct of Kindness Day cards will be

available in our community this year. That’s up from25,000 in 2010! They encourage the holder to per-form a simple act of kindness for someone thenhand over the card to that person, encouraginghim/her to do the same.Businesses can get involved by pre-promoting the

day with signage, a poster or by becoming a RAKDay card pick-up point. Businesses that serve as acard pick-up point will be listed on the RAKweb-site, twitter and Facebook.Small quantities of cards can be picked up after

October 7 at all City of Guelph locations, andlocations listed at www.guelphcf.ca.

The Habitat for HumanityWellington Dufferin Guelph ReStore has renovated!The fresh new look includes brand new shelving and organized departments tohelp you to quickly find what you are looking for, with new products beingplaced on the floor daily. The ReStore is back into full swing during regular busi-ness hours–Monday to Friday 9:00 a.m. to 6:00 p.m. and Saturday 9:00 – 5:00.The Habitat for Humanity ReStore sells new and gently used household items

and building supplies, such as furniture, appliances, cabinetry, windows, hard-ware, lumber, tools, flooring, lighting andmuchmore. ReStore merchandise isgenerously donated by individuals, churches, local organizations and businesses,where product is sold at 50 to 90 percent below retail value. The ReStore pro-vides an environmentally, and socially responsible way of keeping reusablematerials out of landfills and is also an e-waste depot.The Habitat for Humanity ReStore recently worked with Roger’s Cable to pro-

duce a ReStore It! series airing this September. Join local designers as they createDYI home fashion projects using new and used building items and home décorfound at Habitat for Humanity’s ReStore. Learn how to create a unique head-board, a multi-use doorstep, and a distinctive personalizedmirror with simple,step-by-step instructions.Guest designers include DebraMiller,Michelle Patterson, Kerri Lewin, Stefanie

McDonald, Kimberley Rogers andHeather Grummett.ReStore it! will air on Roger’s Cable 20, every Tuesday at 8:30pm, Friday at9:30am and Sunday at 1pm, in the wholeWaterloo Region network–Waterloo,Guelph, Brantford and Stratford.

Tune into Roger’s, then drop by and check out the new store, and help supportHabitat’s mission of mobilizing volunteers and community partners to buildaffordable housing and promote homeownership as ameans of breaking thecycle of poverty. The ReStore will provide a tax receipt for the value of product.Donation inquires can be directed toMaura Coulter, Procurement Coordinatorat (519) 767-9752 x37 [email protected].

For more information about the Guelph ReStore please visit:www.habitatwellington.on.ca/restore.html.

Kate Dennison, ReStore Sales Floor Co-ordinator; Lisa Deano, ReStore Manager; and MauraCoulter, ReStore Product Procurement Coordinator pose in the newly renovated location.

A new look for Habitat for Humanity ReStore

Opin ion

(supplied photo)


75 Woolwich St., Guelph, Ontario N1H 6N6Phone: (519) 821-4600 • Fax: (519) 824-3088www.wellingtoncdsb.ca

Educating for Life

TheWellington Catholic District School Board valuesthe impact and importance of international education.During the past three years, we have had Korean teach-ers working in our schools. During the summer, four ofour teachers worked in the summer program in Korea.Here is their story.Travelling to South Korea this summer to teachEnglish at an English Summer Camp proved to be anopportunity of a lifetime, full of extraordinary experi-ences for a group of 14 teachers from three CatholicDistrict School Boards in Ontario including fourteachers fromWellington Catholic.As a previously economically struggling nation,

Koreans knew that education would make the differ-ence between continuing to struggle, and movingforward and gaining National independence. As a

result, education ranks at the very top of the prioritylist in Korea.The English Summer Camp was hosted at Hallym

University in Chuncheon, South Korea, about 1.5hours outside of Seoul. In partnership with PeelInternational Educational Alliance, this camp not onlyincluded learning for Korean students, but alsooffered a teacher training program for Korean teach-ers. Students had the opportunity to be fullyimmersed into a hands on, differentiated learningapproach, which was all-English language based. Itwas amazing to see the students learning and discov-ering in ways they had never experienced before.Noticeable differences could be seen in the progres-sion of their English throughout the course of thethree weeks, and each student grew in confidence

during this time.Composed of densely forested mountains, the

Korean landscape is harsh but beautiful. Our weekendtravels covered the breadth of the peninsula, from theEast Sea beach town of Sokcho to the modernmetropolis of Seoul.We climbedMount Seoraksan,rode rail bikes in Samcheok, visited the SeokguramGrotto, Bulguksa Temple, and the UNESCO heritagetown of Gyeong-Ju; a schedule interrupted only forenjoying local cuisine at meal times. One of ourfavourite traditional dishes was Dakgalbi, a potentmixture of chicken, rice cakes, and cabbage cooked ona burner at the center of the table.We also saw theDemilitarized Zone, a chilling reminder of the tensionthat exists on the Korean peninsula that shows no signof lessening; the last remnant of the ColdWar.

The Korean people were only too thrilled to show ustheir beautiful country, and were all so friendly andkind. In some cases the language barrier was evident,but the value and beauty of non-verbal communica-tion soon became clear.As we toured the country,met its people, and taught

its children, we began to understand how Korea hasgrown to become an economic power in little morethan five decades. Coupled with a can-do attitude anda spirit of perseverance, Koreans value education asthe route to prosperity and a bright future.

Experiencing International education first-handby Vince Baldassarro and Jennifer Gazzola, Wellington Catholic District School Board

THANK YOU

GUELPH!!!This year’s RIBFEST was another huge success because of you.

Attendance of over 50,000 people over 3 great days of greatweather helped raise a significant amount of money to be

donated back to our community.Special thanks to our sponsors and our volunteers for their

generous support and time spent making RIBFEST “happen” once again.

We look forward to seeing you all once again next year!

ROTARY CLUB OF GUELPH TRILLIUM

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Lifestyles Health, Arts & Trends

Lakeside HOPE House–helping overcome poverty everywhereThe grand opening of Lakeside HOPEHouse took place on September 8. Located in the former NorfolkStreet United Church, the 28,000 square foot facility will now act as a care centre, providing services to theGuelph community.Under theministry of Lakeside Church, the HOPEHouse anticipates offering programs and services such as

life skill training, after school programs, pre-natal programs, advocacy services, andmeal programs–helpingthose in need to connect with the right resources that can help themmove towards greater independence.Formore information visit www.lakesidehopehouse.ca or call 519-265-4299.

Thumbs-up to another successful Ribfest presented by the Rotary Club of Guelph Trillium. Three days of great weather,food and family fun-all for a good cause. Photo courtesy of Sam Coates of Anderson-Coates Photography

The 27th Annual Poor Boy's Luncheon was once again a tremendous success. It was held at the Italian Canadian ClubSeptember 7 and presented by AdvocisTM -Golden Triangle Chapter. Proceeds to Community Living Guelph Wellington.Pictured L to R: Lynn Frost-Arcand, Debb Young, Chris Clark and Bob Butella who made for great servers! (Venture photo)

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- - -

becomeacma.com

Upcoming CMA Information SessionsGuelph Chamber of CommerceApril 20, 10:00 am – 11:00 amMay 18, 10:00 am – 11:00 amJune 18, 3:30 pm – 4:30 pmTo register, please visithttp://forms.cma-ontario.org/infosessions/

To learn more about the CMA designationcontact: Dana Gies, MBA, CMA [email protected] or visitwww.becomeacma.com.

© 2012 Certified Management Accountants of Ontario. All rightsreserved. ®/™ Registered Trade-Marks/Trade-Marks are owned

by The Society of Management Accountants of Canada.Used under license.


Innovation GuelphInnovation Guelph (IG) is one of Ontario’s Regional Innovation Centres (RICs), operating in partnershipwith MaRS and MEDI. We help innovative enterprises start, grow and thrive by addressing the needs ofentrepreneurs, community organizations, researchers and business leaders. We help clients to understandand access funding available through Provincial, Federal, or other sources; provide strategic, expert busi-ness advice; and organize and host events focused on business training, networking, and community ini-tiatives.In Jan of 2012, IG moved to its new location at 111 Farquhar St. in Guelph. The new facility houses all of

IG’s client services; a business incubator; as well as an exciting public event space, available to book at aspecial rate! Great place to come visit and hang out with your business partners, to work, or mingle withthe IG Team.Our client focus is shaped by the character of our local industry sectors: Clean Tech; Health and Well-

ness; Social Entrepreneurship; Creative and Digital Media; and Advance Manufacturing. Since openingits doors, IG has mentored over 200 companies.In FY 2011/12, IG assisted client companies in accessing $3.2M of funding from provincial, federal, and

private sources; assisted with the creation of at least 41 new jobs for our client companies and held 29 ed-ucational and networking events that engaged over 1000 individuals.

The Guelph Chamber of Commerce is approaching its 144th AGM on October 3.We are often asked what a Chamber of Commerce is, and also what we do. Gettinginvolved with the Guelph Chamber of Commerce is really getting involved inhe community. At the same time you have a great source of support to grow yourbusiness.

Bensol Consulting Inc.Attracting the best and the brightest employees that will stay with your business is a common challenge. Acompetitive wage plays an important role, but it’s not the only way to entice experienced people away fromlarger firms. An employee benefit plan can foster an environment of stability and growth for your existingemployees and tomorrow’s rising stars.

By investing in a Group Insurance plan for your employees you can: strengthen your skill and knowledgebase by attracting and retaining good people; lower employee turnover and avoid the costs of hiring andretraining new employees; and, improve morale and increase productivity by providing financial securityand support.

The Chambers of Commerce Group Insurance plan was introduced over 40 years ago to specifically ad-dress the needs of small business, and now provides coverage to over 29,000 firms just like yours.

The plan offers comprehensive group benefits plans–even if you’re the only employee. There are no in-dustry restrictions and all for-profit and most non-profit organizations are eligible to participate as long asthey are members of the Guelph Chamber of Commerce.

The Chambers Plan has a history of rate stabil-ity.The plan pools your claims with other partici-pants. In a pooled plan, premiums are based on theaverage of claims across all participants. Whenyour claims are bundled together with thousands ofsimilar firms in a pool, costs stay manageable andpredictable.

Successful entrepreneurs understand the value ofkeeping employees happy and productive. A welldesigned benefit plan is an effective tool to helpbuild loyalty and reward top performers. TheChambers of Commerce Group Insurance Plan of-fers business owners with a solution that is cost ef-fective and manageable.

Michele Mactaggart, CHSBensol Consulting [email protected]

512 Woolwich StGuelph ON519 824 5410www.bdo.ca

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Welcome back to the Guelph Chamber of Commerce2012-2013 with our focus on advocacy, connectionsand education.

We look forward to assisting all our membersin providing opportunities for business developmentand community involvement through the activitiesof the Guelph Chamber of Commerce.

Your Board of Directors will look to establishjoint strategic projects with other organizations todevelop sector-specific membership benefits. Toname a few of our current community partners;Canadian Chamber of Commerce, Ontario Chamberof Commerce, Innovation Guelph, Career EducationCouncil, Guelph Wellington Business Enterprise Cen-tre, Downtown Guelph Business Association, Univer-sity of Guelph, Conestoga College and City ofGuelph.

Our committees Advocacy, Program,WorkplaceDevelopment & Education, Membership, and PeerGroups: Industrial, Technology, Food and Agriculture,Small Business.

We will engage the broader community, non-for-profits and Guelph small to medium businesses inall sectors to promote learning through peers andpolicy development. We will host focus groups tohelp maximize connections and foster growth ofour members businesses.

Come have coffee with the President the firstTuesday of the month at the Guelph Chamber ofCommerce office. Attend the Guelph Business Cir-cles the third Wednesday of the month at the In-novation Guelph office.

Through the survey in the spring you told uswhat you needed. Your message is reflected in thisyear’s events: the breakfast academy, pulse on inno-vation, lunch and learn, business after five andspecial events.

Review the events, get connected, learn andgrow. Your investment, listening and engagementwill provide a return on your investment.

ONTARIO AGRICENTRE 100 STONE ROAD WEST, SUITE 301GUELPH, ON + N1G 5L3 + CANADA T 519.822.4680F 519.822.1583

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Upcoming EventsChamber Pub Night Kelsey's Guelph- September 17, 2012

Guelph Business Circles -September 19, 2012

GCC Breakfast Academy Dr. SherryCooper's Economic Outlook: GlobalGrowth Moderates - September 21,2012

Innovation Breakfast An Overviewof Food &Agriculture in Ontario -September 27, 2012

Annual General Meeting 2012Guelph Chamber of Commerce:TheNext Generation- October 3, 2012

Chamber Pub Night The ElliottCommunity Café - October 15, 2012

GCC Breakfast Academy ReputationManagement on theWeb -October 19, 2012

Business After 5 Skyjack Inc. - Octo-ber 23, 2012

For more information on these andother events please visitwww.guelphchamber.com

Chair’s Message“My time on the Board, especially this last year as Chair, was an eye opening experience. I got the opportunity to get out in thecommunity and invest time talking with our members and their guests at the various Chamber events. I am truly amazed atthe variety of businesses we have in Guelph and the passion our members have for their business and their City. Thank youfor allowing me to serve as your Chair and I encourage all of you to get involved in our community.You too may be surprisedby the breadth and depth of talent available to make Guelph“THE PLACE”to live and do business in.”–Dan Lawson, Blount Canada, Chamber Chair 2011-2012

Retrospective of Chamber activitiesMessage from Janet Roy,new Chair

Chamber Relocation to Downtown:- Connecting to Innovation Guelph- Opening Chamber Business Centre,shared office spacewith 10 businesses

- Meeting rooms for members,student research office- Other offices: National Research Council – IRAP,Universityof Guelph

Industrial Committee:- peer group format sharing best practices- Manufacturing Leadership Certification Program-Applications of Lean programs- Energy and water conservationAdvocacy Committee:- Regional transportation policy to promote Highway 7- Regional manufacturing strategy: Guelph,Cambridge,Kitchener-Waterloo

- Promoting residential development in downtown Guelph- Providing input to City of Guelph budget- Federal,Provincial,Municipal Election candidatediscussion forums

- Review of provincial and national policy documentsWorkplace Development Committee:- Promotion of Essential Skills development: reading,numeracy,document use

- Joint co-op landing page with school boards,Universityof Guelph,Conestoga College

- Global Experience @Work program to integrate immigrantsinto workforce

- Career Pathways event with 1600 grade 8 studentsattending career fair

Program Committee:- 50 educational and networking events with 4200 attendees- Breakfast series: Economic Outlook,Social Media,Marketingto 50 Top Clients

- Pulse on Innovation- BusinessAfter 5- Golf Tournament,Technology Economy,GuelphAwardsof Excellence

-Water Conservation,Solar- Lunch and Learn- Regional Trade Show,Table Top Trade Show- Guelph Business Circles support group for smallbusiness

Membership and Marketing Committee:- Group benefits program for downtown businesses- Revised merchant services program- Increased connections to members through phoning committee- PromotingAdvocacy,Connections,Education workwith businesses

- Focus on small business support programs- Local media programs-Advertising for members: packages for Moving BusinessForward magazine,website,directory

- Guelph Connect business directory with City of Guelph,University of Guelph,Grow Guelph

Technology Committee:- Guelph Technology Economy conference- Cloud connections for small business- Social media tools- Online learning opportunitiesInnovation Guelph:- Site visits to promote productivity and competitiveness,processand product development

- Industrial ResearchAssistance Program support for connectionsbetween local businesses

- Connections to university and college research- Ontario Centre of Excellence funding for research: $3.2m forlocal businesses

Board of Directors:-Accreditation with Distinction by Canadian Chamber ofCommerce 2012-2013

- Relocation of Guelph Chamber of Commerce office- Building support of small business and not for profits- Scorecard development to measure progress of Chamber- Board self-evaluation,strategic planningCommunity Involvement:- Leadership at Ontario Chamber of Commerce,ChamberExecutives of Ontario

- Innovation Guelph- Career Education Council- GuelphWellington Business Enterprise Centre- Downtown Guelph BusinessAssociation- University of Guelph: College of Management and Economics,AIESEC Student Exchange

- City of Guelph: Sustainable Solutions,DowntownAdvisoryCommittee,Guelph Connect ,Community Energy Initiative,Local Immigration Partnership

What is a Chamber of Commerce?

A Chamber of Commerce is a not-for-profit organization, funded through membership

dues and revenue from events and affinity programs.

Chambers are regulated by the Board of Trade Act. The Guelph Chamber of Commerce

is federally incorporated and registered with Industry Canada.

The Chambers of Commerce in Canada represent every electoral riding in the country.

Chambers exist internationally in most countries around the globe. Guelph was a

founding member of the Ontario Chamber of Commerce, as well as the Canadian Cham-

ber of Commerce and continues to be active shaping government policy provincially and

federally.

Chambers of Commerce and Boards of Trade provide opportunity for active citizenship

and community engagement for people from all sizes and types of businesses

and organizations acting as “the voice of business” in their community.

Strategic Plan developed by the Board of Directors in-cludes five key focus areas:1) Sector Focus: support all sectors of Guelph’s business community, for all sizes and types ofbusiness. Particular focus on small business and not for profits

2) Share Best Practices: benchmark key performance areas against other Chambers ofCommerce and businesses

3) Set the Standard: be a model of how to do business in Guelph4) Maximize member value: Optimize programs to provide the best in value to contribute tothe success of Guelph businesses

5) Financial Responsibility: continue to grow revenue through expansion programs aimed atcost control or benefits to small business.


Two offices serving Southwestern Ontario

110-112 Woolwich Street Guelph, Ontario N1H 3V2Tel 519-837-3896 Fax 519-837-1916Toll Free 1-888-664-4266www.wellserve.on.ca

WellServe offers a full suite of services ranging from Medical Assessment, Treatment and Case Management, to Prevention and Compliance. Our services help corporate clients become more efficient and profitable through improved employee health, attendance and productivity.

With over three decades of multi-sector experience in Occupational Health and Medicine, WellServe has earned the trust of the many companies and individuals that have been served.

Physician ServicesOffice and On-Site Physician ConsultationTimely and Accurate DiagnosisDrug TestingQualified Medical Review Officer for Drug Screening

Disability Case ManagementImmediate Occupational Assessment Services Return to Work Plans On-Site Occupational Health Nursing ServicesFunctional Abilities EvaluationsPhysical Demands AnalysisErgonomic Assessments

Nursing ServicesOn-Site Occupational Health Nursing ServicesEarly Intervention through On-Site AvailabilityCase ManagementShort-Term Nursing Services

- Wellness Clinics - Health Fairs - Lunch and Learn Sessions - Influenza Immunization Clinics

Wellness ServicesCardio View Health ManagerHealth Fairs and Lunch and Learn SessionsInfluenza Immunization ClinicsTravel Medicine ConsultationAudiometric TestingFirst Aid/CPR Training

Compliance ServicesMobile Equipment and Vehicle Operator ExaminationsPre-Placement Medical ExaminationsPost Offer ScreeningVision ScreeningPulmonary Function TestingIndustrial Hygiene Services

HR Support ResourcesDisability Case Management ServicesReturn to Work PlansSecond Opinion Medicals

1315 Bishop Street, Suite 201Cambridge, Ontario, N1R 6Z2Tel 519-622-6788 Fax 519-622-9115Toll Free 1-888-922-6788

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Seasonal Influenza will soon be upon us. Theworkplace can be a great venue whereby simpleand frequent communication can occur. Byposting signage or utilizing digital signage inyour workplace you can remind everyone of theimportance of hand washing, and cough eti-quette. By doing so, the level of awarenessregarding the importance of decreasing thespread of human pathogens becomes increased.In addition to motivating employees to makehealthier lifestyle choices, if everyone does theirpart to help lower the spread of germs, theworkplace setting can remain as healthy andproductive as possible. This will also help tolower absenteeism and health care costs.It has never beenmore important to promotewellness in the workplace than today.Influenza is a major cause of employee absen-teeism, replacement, or overtime costs inOntario. Influenza CAN be prevented through

vaccination.Workplaceseasonal flu vaccination pro-grams, even in smallerworkplaces are a current bestpractice.WellServe HealthCareManagement’s profes-sional nursing staff will cometo your site and vaccinate your entire staffagainst the flu. Flu shots decrease upper respira-tory illness (URI) by 25%, days of sick leave dueto URI by 43%, absenteeism by 36% and visitsto a physician by 44% (Nichol). Total cost sav-ings due to lower rates of illness and sickleave average $60.00 (Canadian) per employee(Buffet Taylor).Send “Healthy Messages in YOURWorkplace”or book your workplace on-site flu clinic, today.

Anna Bartolomucci RN, WellServe Health Care Management,519-837-3896 Ext 17, [email protected]

Healthy messages in YOUR workplace by Anna Bartolomucci

Free Gift With PurchaseSeptember 13–16

3-512 WOOLWICH STREET,GUELPH ON N1H 3X7TEL.: 837-3111

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Employment insurance and your businessProvided by CFIB

Recently, the federal government announcedproposed changes to Employment Insurance(EI). Canadian Federation of IndependentBusiness (CFIB) has released an overview ofthe proposed changes:There are no changes to benefits or to theSeasonal Agricultural Worker Program.Changes do not impact workers receiving EIspecial benefits for maternity, parental, com-passionate, and sick leave.Three categories of claimants have been created.• Long-tenured workers:Workers who havepaid into the EI system for at least sevenout of the past 10 years and who have col-lected regular or fishing EI benefits for 35weeks or less over the last 5 years.

• Frequent claimants:Workers with three ormore EI claims and who have collectedregular or fishing EI benefits for more than60 weeks in the past five years.

• Occasional claimants:Workers who don’t fallinto the other two categories.

A new definition for a “reasonable job search”• Completing job search activities (i.e.preparing resumes, applying for positions,attending interviews).

• Recipients of EI will be required to look forwork every day they receive benefits(includes identifying opportunities, as wellas applying for work).

• Evidence of job search efforts.• Type of work sought must meet criteria of“suitable employment”.

A new definition for “suitable employment”• Personal circumstances: An EI claimantwould not have to accept work if they havea health problem, family obligations thatprevent them from working, lack of trans-portation, or are not physically capable ofperforming the work.

• Acceptable working conditions: The posi-tion offered must not be vacant due to astrike, lockout or other labour dispute.

• All hours of work including part-time willbe deemed suitable for employment.

• Commuting time: Work must be within aone-hour commute, may be deemed higherbased on workers’ previous commuting his-tory and the community’s average com-muting time.

• Other factors like wages and type of workcan also be taken into consideration.

How claimants will be affected:Week 1 to 6Frequent Claimants: Expected to search forand accept “similar” work at a wage not lessthan 80% of previous pay.Occasional Claimants: Expected to search for

and accept jobs in their usual occupation, at awage not less than 90% of previous pay.Long-tenured Workers: Expected to search forand accept jobs in their usual occupation, at awage not less than 90% of previous pay.Week 7 to 18Frequent Claimants: Expected to search forand accept work they are qualified for, at awage not less than 70% of previous pay.Occasional Claimants: Expected to search forand accept “similar” work at a wage not lessthan 80% of previous pay.Long-tenured Workers:Expected to search forand accept jobs in their usual occupation, at awage not less than 90% of previous pay.Week 18+Frequent Claimants: Expected to search forand accept work they are qualified for, at awage not less than 70% of previous pay.Occasional Claimants: Expected to search forand accept any work they are qualified for, ata wage not less than 70% of previous pay.Long-tenured Workers:Expected to search forand accept “similar” work, at a wage not lessthan 80% of previous pay.CFIB supports efforts to address the growingskills and labour shortage. EI claimants mustbe encouraged to look for work becausemembers in all sectors and all communitiesacross the country have reported how bad theshortage of labour problem has become.CFIB does not expect changes to have a sig-

nificant effect. EI case workers use exceptionsand judgment in each case, and have the abili-ty to allow claimants to stay on EI rather thango back to work. Once changes are in place, itwill be clearer if they are hurting or helpingbusinesses.CFIB is aware of the concerns of seasonal

businesses. Many seasonal businesses worryworkers will go to a year-round operation andnot come back. CFIB strongly believes changesmust make it easier–not more difficult--for allbusinesses to find and keep workers.Legal Notice: The contents of this publication are for infor-mational purposes and the CFIB does not warrant theaccuracy, currency or suitability of any of the informationprovided herein. Before acting on the basis of anyinformation contained in this publication, please seek theadvice of your professional advisors.

Guelph City Mazda recently celebrated the grand re-opening of their Image Facility on Woodlawn Road. A new look forthe dealership, the newly renovated space adds 4,000 square feet to the facility; completed by CRD Construction.The open house, which coincided with the 25th anniversary of the dealership, welcomed 165 invited guests including

the President and Vice-President of Mazda Canada Inc., local dignitaries and city officials.Pictured are from left to right: Mohsen Kharian, Vice President, Guelph Mazda; Shusuke (Kory) Koreeda, President,

Mazda Canada; Frank L. Spencer, President, Guelph Mazda; David Klan, Senior Director, Sales, Marketing & RegionalOperations, Mazda Canada. (Photo by Natasha Persaud, Venture Guelph Publications Ltd.)


V E N T U R E G U E L P H P U B L I C AT I O N S L T D .

Business Venture is growing and includes a section on Guelph environmentalinitiatives. Are you contributing to a Green Guelph?

If you have green business news or advice to share, please email usat [email protected].

Gay Lea Foods, one of Canada’s top dairy produc-ers, has been awarded $72,433 in incentives forenergy-efficient retrofits made to its two Guelphmilk facilities.Founded in 1958, Gay Lea is a dairy co-operative

owned by more than 1,200 farmers. It has six pro-duction facilities located across Ontario, inToronto, Madoc, Mississauga, Guelph, andTeeswater. In Guelph, the two plants on SpeedvaleRoad are responsible for 33 percent of Gay Lea’stotal production and operate 24 hours a day, sevendays a week. The original and oldest plant pro-duces butter, spreadables and aerosol- whippedcream. The newest plant is a 60,000 square foot,state-of-the-art, milk powder facility commis-sioned in 2003. It was built using internationalstandards and features both in construction andtechnology while boasting a six-story high evapo-rator and the biggest dryer in North America. Theplant produces 3,600 kilograms of skim milk pow-der per hour, operating 20 hours a day, and wasthe first plant to dry milk using a combination ofgas, energy-efficient Mechanical VapourRecompression (MVR) and steam heating(Thermal Vapour Recompression TVR). The facil-ity’s electricity demand is around 2.5 MW.In 2012, inspired by energy and cost savings

being actualized in Europe, Gay Lea began takinga closer look at the energy efficiency of its plantsand was pleased to learn that in Ontario there wassupport from the Ontario Power Authority (OPA)and Guelph Hydro. Zbigniew Ewertowski,Director of Corporate Engineering at Gay Leabegan investigating savings opportunities andfound that due to incentives offered under theOPA’s saveONenergy RETROFIT PROGRAMOM;lighting offered the best opportunity to improveefficiency because not only did the incentivescover the cost of lighting upgrades, there wereadditional energy and production savings realizedin the reduction of residual heat produced bylights in the cold storage warehouses. Gay Leawent to work and replaced all T12 lighting with

T8s in the office, replaced metal halides with T5s,and added motion sensors in their plants for anadditional savings of 20 percent. In total, Gay Leareceived $72,433 in incentives through theRETROFIT PROGRAM and reduced their energyconsumption by more than 468,000 kWh.“Energy efficiency gives us a competitive advan-

tage,” says Zbigniew. “Our members are on boardand really supportive of the work we are doing.”Gay Lea is now in the process of establishing a

baseline so they can track and evaluate furthersavings opportunities.Since 2007, Guelph Hydro Electric Systems Inc.

has provided more than $1.3 million in OPAincentives for retrofit projects to businesses inGuelph.The RETROFIT PROGRAM is offered through

local electricity distribution companies likeGuelph Hydro and funded by the Ontario PowerAuthority, providing businesses with substantialfinancial incentives for replacing existing equip-ment with high-efficiency equipment and forinstalling new control systems that will improvethe efficiency of operational procedures andprocesses.Local businesses interested in conducting their

own retrofit project are encouraged to contactGuelph Hydro for direction on how to proceed.For more information about the RETROFITPROGRAM, visitwww.guelphhydro.saveonenergy.ca or contactMark Britton at Guelph Hydro Electric SystemsInc. at 519-822-1750 (ext. 2240) or via email [email protected].

Funded by Ontario Power Authority and offered byGuelph Hydro Electric Systems Inc.Subject to additional terms and conditions found atsaveonenergy.ca. Subject to change without notice.OM Official mark of the Ontario Power Authority. Used under licence.

Gay Lea Foods awarded $72,433 in incentivesfor energy-efficient lighting retrofitssubmitted by Guelph Hydro Electric Systems Inc.

Profiles, Technology, Legal, News & AnnouncementsBusiness to Business

You’ve probably heard the saying, “cash isking,”–and truly, a healthy Cashflow is a vitalpart of any successful business. Net incomedoesn’t pay the bills and neither do the assetsor equity in your business. Only cash paysthe bills.Without a doubt, proper Cashflow man-

agement in your business is critical to itsgrowth and longevity. Understanding basicCashflow principles is the first step in effec-tively managing your Cashflow.Cashflow is more than just a fancy term. In

its simplest form, it is the movement ofmoney in and out of your business. It can bedescribed as the process in which your busi-ness uses cash to generate goods or servicesfor sale to your customers, then collects thatcash from each sale and completes the cycleall over again.Let’s look at each flow of cash:Inflows: Inflows are the movement of moneyinto your cashflow. Inflows most likely comefrom the sale of your goods or services toyour customers. If you extend credit to yourcustomers and allow them to charge the saleof the goods or services to their account,then an inflow occurs as you collect on thecustomer’s account. The proceeds from abank loan, money received from investors orsale of assets are also cash inflows.Outflows: Outflows are the movement ofmoney out of your business. Outflows aregenerally the result of paying expenses. Ifyour business involves reselling goods, thenyour largest outflow is most likely thepurchase of inventory. A manufacturingcompany’s largest outflows are usually thepurchases of raw materials and other com-ponents, including labour costs, needed forthe production of their final product.Purchasing fixed assets, paying down debtand reducing accounts payable are also cashoutflows.Accounts Receivable and Cashflow Accounts:Receivables represent sales that have not yetbeen collected as cash. You sell your mer-chandise or services in exchange for a cus-tomer's promise to pay you at a certain timein the future. If your business normallyextends credit to your customers, then thepayment of accounts receivable is likely thesingle most important source of cash inflow.In the worst case scenario, unpaid accounts

receivable will leave your business without

the necessary cash to pay its own bills. Morecommonly, late or slow-paying customerswill create cash shortages, leaving your busi-ness without the cash necessary to cover itsown cash outflow obligations.Knowing your DSO’s (Days Sales Outstanding)can provide great insight into your accountsreceivable position. You calculate DSO bydividing outstanding receivables by the totaldollars of annual sales and multiply by 365to give you the average number of days ittakes for you to collect on outstandingreceivables. If you grant 30 day terms thisnumber should be between 30 and 40.In addition, you should print a weekly

Accounts Receivable aging schedule andensure frequent and appropriate contact ismade to collect the money owed to you.Remember–squeaky wheel gets the grease.Ensure that you keep up-to-date on your col-lection calls.Statement of Cashflow:Every business ownershould also have a Statement of Cashflow fortheir business prepared at least monthly,along with their Income Statement andBalance Sheet.The Statement of Cashflow reports

Cashflow generated over a period of time ineach of the three key activities of a business:investing, operating and financing activities.While each financial statement provides

unique information of use for analysis anddecision-making, the Statement of Cashflowprovides particular insight into that mostvital commodity–cash. It is very importantthat your business have a positive Cash fromOperations number.Every business owner should develop a

good understanding of basic Cashflow prin-ciples and then analyze the various areas thataffect the timing of cash inflows and out-flows in your business.A good analysis of these components will

point out problem areas that lead toCashflow gaps in your organization.Withthis information, you can develop aCashflow plan to help you foresee the needsof capital, along with identifying potentialsources of operating capital that can helpyou fund the ongoing activities and needs ofyour business.

Tony Roy is a Certified Business Coach for ActionCOACH. Hecan be contacted at 519-729-0033 [email protected]

Healthy cash flow strategies for yoursmall business by Tony Roy

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As part of its commitment to communitywellbeing, Guelph Hydro Electric SystemsInc. has installed Automated ExternalDefibrillators (AEDs) on four bucket trucksand five other vehicles in its fleet. This is inaddition to three units located in the com-pany’s head office.All Guelph Hydro crews as well as some

office staff have received first aid,cardiopulmonary resuscitation (CPR) andAED training to prepare them to respondto emergencies on the job site, in the officeor in the community at large.“Just like with a heart attack, accidental

contact with electrical lines can result insudden cardiac arrest,” notes Roy Burch,Manager of Loss Prevention &Environmental Compliance for GuelphHydro Electric Systems Inc.“While CPR canbuy a victim some time by delivering oxy-gen to the brain, survival is unlikely unlessdefibrillation is performed quickly–withinfive minutes. When an AED is immediatelyavailable, the chance of survival fromsudden cardiac arrest can increase by 75%or more over CPR on its own. So deployingAEDs on our vehicles clearly makes goodsense–for our employees as well asmembers of the public who may suffer asudden heart attack and need help beforeemergency personnel arrive on scene.”An AED is a machine that can monitorheart rhythms. It can tell if the heart has

stopped beating effectively. If required, themachine can then deliver an electric shockto the heart. Most of the time, this shockwill restart the heart. Until recently, onlymedical and paramedical staff used AEDs.However, the advent of safe and easy-to-useAEDs that provide the user with step-by-step instructions now makes it possible toextend the use of AEDs to people with littleor no medical background.“A cardiac arrest can happen at any time,

anywhere,” notes Burch. “Our crews areconstantly out in the community maintain-ing, upgrading and repairing the electricitynetwork–oftentimes during the worstweather conditions. They are trained to call9-1-1 in an emergency. However, if they areever faced with a crisis situation involving acase of sudden cardiac arrest, our crewsmay be able to offer valuable assistance inthe first few critical minutes beforeemergency medical help can arrive.”

About Guelph Hydro Electric Systems Inc.

Guelph Hydro Electric Systems Inc. delivers a safe and reliablesupply of electricity to approximately 50,000 residential,commercial and industrial customers in Guelph and Rockwood.The company is owned by Guelph Hydro Inc. which was namedLarge Company of the Year by the Ontario Energy Association in2011 and awarded the Environmental Stewardship award by theGuelph Chamber of Commerce in 2012. The company is activelydeveloping sustainable energy projects as a key implementerof the City of Guelph’s internationally renowned CommunityEnergy Initiative. For more information, visit:

www.guelphhydro.com.

Media Release

Guelph Hydro Installs Defibrillators onFleet VehiclesAccess to defibrillators can increase survival from a sudden heart attack by 75%

support the move.From July 13th to July 24th Corsential

surveyed 1000 credit union members, ask-ing them to comment on their awareness ofthe plan and their reactions to the proposal.Just over 50% of respondents would sup-port the new regulations although 32%were neutral to the idea. Over half were ini-tially unaware of the proposal all together.

“If credit unions wish to buildsupport for what could be ahistoric step for their industry,they must do a better job ininforming and educating theirmembers about the details andpotential benefits of the propos-al, and addressing concernsabout how such a change wouldalter the credit unionexperience for members,” saysMarlene Kohn, Vice President,Business Development atCorsential.

Awareness of the proposal was highestamong credit union members in Quebec,but lowest nationwide among those over55, generally the larger segment of thecredit union population.When asked theirlevel of agreement with the proposal,reaction across Canada was mostly positiveor neutral with only a small proportionexpressing disagreement. There were

some subtle geographic differences with theEast, particularly Quebec, showing strongersupport than the West.

Pros and ConsWhen probed as to the pros and cons of theproposal, survey respondents said they seethe key benefit to be “improved access”when travelling or moving residences inter-provincially. There was also a segment whofelt that this legislation would allow creditunions to be more competitive with banks,bringing with it a wider range of productsand services. A minority of credit unionmembers expressed concerns centered onthe potential loss of uniqueness–turningcredit unions into “just another bank”–andthe possibility of diminished “communityspirit/involvement.” These issues are centralto credit union membership and an integralcomponent of credit union culture.Convincing members about the benefits

of the proposal could be critical to creditunion’s future ability to expand their mem-bership through word of mouth. Creditunion members who favor the proposalwere significantly more likely than oppo-nents to say they’d recommend their creditunion to family and friends.“Should this proposed legislation

convert to law, credit unions will need tokeep their finger on the pulse of theirmembership to monitor reaction andprovide reassurance as necessary,” saysDerek Bildfell, Corsential CEO.

Credit Unions–continued from page 3


“We were blessed with the slot program. Thepartnership between the Agriculture Society,OLG and the community positively impactedan industry that was endangered, ”adds theMayor.“However, ending the slot program is ahuge betrayal–gaming was not an easy sell tothe community of Elora in the first place. OLG,the community, and Grand River Racewayworked hard to bring it here and make it a suc-cessful addition to the County. Everyoneworked well as partners and now one of thepartners is pulling out from this good invest-ment.With the loss of this partnership and therevenue from it, if Grand River closes, there willno longer be amarket for the equine industry.Support for this successful model is somethingthat could have been taken across the provinceand been a win-win for everyone. Instead we havebeen dealt a huge blow.”

The 10-year capital plan for the Township ofCentreWellington is temporarily on hold.“Wehave to re-vamp the plan and look into what wecan afford to do without the revenue from theslots,” says theMayor.“What is more importantthan the projects that will have to be on hold, arethe lives that will be destroyed if Grand RiverRacetrack has to close. Somany people in ourcommunity earn a living from this industry. Farmore than just the horse racers, there are thebusinesses that supply and service equipment,vehicle and trailer dealers, and fencing and feedsuppliers.Many of these businesses will loosehuge contracts.”Millions have been invested to build the profit

generating equine industry. In fact theMinistry ofAgriculture borrowed $20million to re-launchthe industry. Locally, theMinistry and the com-munity worked to enhance the equine industryby assisting with the upgrade of barns, andmoney was invested into training.“Slots had a great deal to do with creating new

excitement to horseracing, at least to this area andat this facility,” says Dr. Ted Clarke, GeneralManager for Grand River Raceway.“We wouldnot have built Grand River without the slot rev-enue.We were able to build a comfortable andattractive facility to race at.We were able to builda track that is significantly easier to race on thatthe one we had in Elmira.”“Grand River is a location which has re-invest-

ed. The local Agriculture Society has a good rela-tionship with the horse people--that is not thecase at many of the tracks,” states Sandals.“Inmany cases nothing has been done to upgrade,maintain, or market the facility or tracks. Sometracks have also cut down on their number ofrace days. There should have been appropriateguidelines in place to address these details.”

If Grand River closes, there will be a significantimpact to the spin-off industry within the localeconomy.“There are a number of horse trainingcentres withinWellington County that were builtover the last few years, because of the slot pro-gram, to support the horseracing industry here atGrand River,” continues Clarke.The General Manager mentioned four centres

of the top that all employ aminimum of 20employees, training over 70 horses.Additionally alarge number of related industries would beimpacted including local blacksmiths, tack shops,trailer and farm equipment dealers, and evenautomotive dealerships. In total, well over 20,000people acrossWellington County are closelyinvolved in the equine industry through variousbusinesses.The closing of Ontario racetracks and the

decline in horse wagering is also impacting stu-dents at Guelph’s OntarioVeterinary College,where approximately 10 to 15% of the studentsare equine specialists.As well, the Ontario RacingCommission funds research through EquineGuelph from a portion of their income,whichcomes from horse wagering.Grand River is one of the smaller tracks in

Ontario with 65 race days per year.However,when it comes to horse wagering revenue–GrandRiver ranks higher than some of the other sites ona per day basis at fifth or sixth in the province.There are fewer slot machines at Grand River

thanmany other locations throughout theprovince, whichmakes them eleventh or twelfthoverall in total slot revenue production.However,on a per machine basis, in 2011 Grand River pro-duced the thirdmost revenue permachine–which shows there are not enoughmachines tomake themaximum use of the cus-tomer base.A great deal of the operating costs such as snow

plowing of parking lots, cleaning, and buildingmaintenance are generated because of the slots.Taking that into consideration, 50% to 60% ofthe operating costs at Grand River are being cov-ered by the slot revenue.“The slot revenue has made it easier to vigor-

ously promote the live events. It is a challenge toget people to any type of entertainment venuethese days--horseracing is no different. It has beenamutually beneficial relationship, slots and race-tracks; between 15% to 20%more patrons enterthe slot floor on a live race day,” states Clarke.It was announced by the CEO of OLG that if a

casino could be built in KitchenerWaterloo thenthey would close the slots at Grand River.“We’re a long way away from discussing a casi-

no in Kitchener, there is no approval for that atthis point. Plus, it doesn’t mean we wouldn’t con-tinue to have racing, or host other functions,”adds the General Manager.“Whether the slotfloor continues to house slots remains to be seen.There is no final deadline yet for the slots to beremoved fromGrand River. There is a changethough of how themoney will flow afterMarch2013.”Grand River would consider bidding to keep

the slots, however it has been proposed by OLGthat a licensed gaming operator provider shouldbe the entity applying tomanage the slot site,which Grand River is not.The government has committed $50million

over the next three years to transition thehorseracing venues.“It is possible to survive withjust the horseracing depending on what the tran-sitional panel comes up with as a plan tomoveforward,” says Clarke.

Horseracing Industry–continued from page 1

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Canadian small businesses are crucial toCanada’s economic success. They are responsi-ble for creating millions of jobs across the coun-try. Small business entrepreneurs are poweringour economy through innovation, job creationand new, exciting ideas.Canada would not be the same without our

small business owners.• Small businesses are responsible for 42% ofCanada’s private sector GDP;

• Approximately 5million Canadians areemployed by small businesses, which is 48% ofCanada’s private sector labour force;

• Between 2001-2010, over 47% of new jobswere created by small businesses in Canada.Saturday October 20 is Canada’s first Small

Business Saturday, launched by CanadianFederation of Independent Business (CFIB) inpartnership with Interac.Across the country, participating small busi-

nesses can raise awareness of their business toconsumers by first registering their business andby submitting an optional deal to entice con-sumers to visit them on Small Business Saturday.Each business will be published on the website. Itis completely free to participate.Consumers can sign up to receive updates

about local deals and offers from participatingsmall businesses, right in their ownneighbourhoods.

Working together, we can create awareness forthe important role small businesses play and pro-vide small business owners with opportunities tohelp them flourish so that their businesses contin-ue to thrive and growwithin our communities.Small businesses are the heart of Canadian

communities. They create vibrant cities, beautifulstorefronts and promote a family-friendly livingenvironment. Shopping at a small business is aspecial experience–you cannot get it at a big-boxstore.Many products are unique and impossibleto find anywhere else. Small business owners arereputable and know their products intimately.They are often family-run, handed down fromgeneration to generation.When you buy from asmall business, you support local families andlocal jobs.OnOctober 20, support Canada's Small

Business Saturday, because if we all shop small, itcanmake a big difference.Find out more about Small Business Saturday

and how you can participate atwww.shopsmallbiz.ca

With the strength of over 109,000 small businessowners from across Canada, CFIB is the big voicefor small business, representing their interests toall levels of government. Interac is Canada's onlydomestically run, coast-to-coast debit paymentnetwork.

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The Ontario employment figures for the horseracingindustry as shown by the transitional panel, totals30,000 full-time equivalent positions. However,with the large number of part-time and seasonalworkers in the racetrack industry, the closing ofracetracks and slots would affect closer to 60,000people across the province.


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2012–The opinions and stories that appear in thecolumns of Business Venture are for information pur-poses only. Statements and opinions within the pagesof Business Venture are those of the writers and do notnecessarily represent those of the publisher, advertisers

or Venture Guelph Publications Ltd.

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Local businesses recently gathered together for the Annual Chamber of Commerce Golf Tournament. Pictured aboveare from left to right: Paul Demarco, Intrigue Media; Carly O'Brien, The Achievement Centre; Gia Lucchetta, Royal LePage;Marva Wisdom, Wisdom Consulting; and Adrian Trochta, Kamil Juices. (Photo by Natasha Persaud, Venture GuelphPublications Ltd.)

Penny circulation to cease February 2013The Royal Canadian Mint is officially ceas-ing production of new pennies and will nolonger circulate pennies as of February 4, 2013.In Economic Action Plan 2012, the HarperGovernment announced it was eliminating thepenny from Canada’s coinage system.The Harper Government is eliminating the

penny due to its excessive and rising cost ofproduction relative to face value, the increasedaccumulation of pennies by Canadians in theirhouseholds, environmental considerations, andthe significant handling costs the penny impos-es on retailers, financial institutions and theeconomy in general. The estimated savings fortaxpayers from eliminating the penny is $11million a year.The cent will remain Canada's smallest unit

for pricing goods and services, and consumerscan use pennies in cash transactions indefinite-ly. However, when pennies are not available,cash transactions should be rounded to thenearest five-cent increment in a fair and trans-parent manner.Businesses should not round the prices of

individual items. Rounding should only beused on the final bill of sale after the calcula-tion of Harmonized Sales Tax (HST). Non-cash payments such as cheques, credit anddebit cards will continue to be settled to thecent. The calculation of the HST on purchases,whether for cash or non-cash transactions, willcontinue to be calculated to the penny andadded to the price. It is only the total cash pay-ment for the transaction that will be rounded.Amounts ending in 1 cent and 2 cents are

rounded down to the nearest 10 cents;

amounts ending in 3 cents and 4 cents arerounded up to the nearest 5 cents; amountsending in 6 cents and 7 cents are roundeddown to the nearest 5 cents; amounts endingin 8 cents and 9 cents are rounded up to thenearest 10 cents; amounts ending in 0 cent and5 cents remain unchanged.Businesses will not need to update cash

registers for rounding, as prices and the finaltotal payment will still be set at one-centincrements.While businesses do not have a legal obliga-

tion to accept any particular Canadian coins orbank notes in a retail transaction, the pennywill continue to be legal tender and businessesare encouraged to continue to accept the coinas a means of payment. Businesses will beable to redeem pennies with their financialinstitutions.“Setting a clear transition date will allow con-

sumers, businesses, charities and financialinstitutions to plan accordingly in the lead-upto February,” saidMinister Flaherty.“Wewant to thank all Canadians for sharing theirviews with us, especially as it relates tothis transition.”The revised date was set following initial con-

sultations with small business and retailerswho requested the transition date occur afterthe busy holiday shopping season. This willensure all those participating in the transitionwill have ample time to prepare their business,train staff, and better inform consumers. It willalso allow charities to hold dedicated ‘pennydrive’ campaigns outside of existing fallfundraising drives.

About 2,000 members of the University ofGuelph and greater Guelph communityrecently set a world record, packaging morethan 315,000 emergency relief meals inone hour."That's 115,000 meals over our goal,"

Gavin Armstrong, a biomedical sciencePhD student who organized the event, toldthe crowd.“By being here today, you’ve made a sig-

nificant difference in the lives of hundredsof thousands of people.”The event–part of the University’s Better

Planet Project–attracted people of all ages.It was the first in a series of activitiesArmstrong has planned to help raise aware-ness and engage students to deal withemergency relief and hunger in a perma-nent and lasting way.Scores of people gathered in the

University’s new Field House at and formed“assembly lines” to measure and packagethe meals. Each meal included five ingredi-ents–rice, soy, vegetables, beans and a vita-min packet–that were sealed in a plastic bagwith the University’s BetterPlanet Projectlogo and cooking instructions printed onthe outside.“It's amazing what an impact you can

have in other people’s lives by workingtogether for just one hour," saidArmstrong.

The food will be shipped to the WestAfrican country of Mauritania, which hasbeen affected by severe drought and is oneof the poorest countries in the world.Food for all of the events is made possible

by the support of Kinross Gold Corp.Kinross has several ongoing corporatesocial responsibility efforts in Mauritania.ONEXONE, a Canadian charity, was also atthe event to raise funds for its hungeralleviation programs in aboriginalcommunities.“More than 25,000 people die each day

from hunger–more than tuberculosis,malaria and AIDS combined,” saidArmstrong, who has worked to battleglobal hunger for six years.Armstrong led last year’s inaugural world

record challenge at Guelph, which helpedsend 159,840 famine relief meals to school-children in Haiti. He also helped bring theUniversities Fighting World HungerSummit to U of G in 2011–the first timethe event was held in Canada–and becamethe first Canadian recipient of the PresidentWilliam Jefferson Clinton HungerLeadership Award.Now his goal is to involve other

universities in packing one million mealsby the end of 2013.

U of G sets World Record, helps fightglobal hunger

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� Ontario wide, quality service� Company and executive transfers� Local and long distance� Antique and piano specialists� Professional packing� Heated storage� Last minute jobs invited� Free no obligation estimates

Please Call 519-821-6683GUELPH, FERGUS, ELORA.

Call us for prompt courteous quality service. We appreciate your business and respect your goods.

HOUSEHOLD, OFFICE & COMMERCIAL MOVINGPROMPT, COURTEOUS, QUALITY SERVICE

Call us for prompt courteous quality service.We appreciate your business and respect your goods.

YourScrap Solution

We Take Cars ~ Trucks ~ Any MachineryAny Condition–Any Year

No Job Too Big ~ No Job Too Small

$$$ We Pay You Top Dollar $$$Fast, Free Pick-up ~ Flatbed Carrier Service

We also buy Newer Cars & Trucks $300 - $5000

22 YEARS IN SERVICE

519 833-1150 or cell 647 403-1020

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For many business owners, capitalcosts prove to be the primary barrierto investing and participating ina retrofit project. The RETROFITPROGRAM’S incentives tackle thisbarrier head on, making it possible foryou to install and benefit from newer,more energy-efficient technologies.

Participate and save

The RETROFIT program providessubstantial financial incentives forreplacing inefficient existing equipmentwith high efficiency equipment andfor installing new control systemsthat will improve the efficiency ofyour operational proceduresand processes.

Start saving sooner

Getting your project underway withoutdelay is our priority. We’ll work withyou to make a quick pre-approvalprocess so your project can moveahead as soon as possible.

Whether your project isPRESCRIPTIVE, ENGINEEREDor CUSTOM, you’ll find plenty ofavailable incentives.

Contact us today:Visit guelphhydro.saveonenergy.cafor more information, perspectivesfrom experts and clients, or toapply online.

Tel: 519-822-3017Fax: 519-822-0960Email: [email protected]

Lighting projects

The greater of either: $400/kW ofdemand savings or $0.05/kWh of firstyear electricity savings to a maximumof 50% of project costs.

Non-lighting projects,including lighting controls

The greater of either: $800/kW ofdemand savings or $0.10/kWh of firstyear electricity savings to a maximumof 50% of project costs.

Who is eligible?

Owners or tenants of commercial,institutional, industrial, agriculturaland multi-residential facilities,including social housing.

To take part, your project must be wortha minimum PRESCRIPTIVE incentiveof $100 to apply. For the ENGINEEREDor CUSTOM measures, your projectmust have an estimated demandreduction of 1kW and/or first-yearannual savings of 2,000 kWh. If you areunsure of your eligibility contact yourlocal electric utility.

Install Energy-Efficient Measures andReceive up to 50% of Your Project Costs

RETROFITPROGRAM

Program benefits include:• Decreased operating and

maintenance costs• Lowered energy

consumption and costs• Reduced payback periods

Incentives for:• Lighting and controls• Unitary air conditioning• Synch belt• Variable frequency drives• Agribusiness• Alternative energy measures• Motors• Pumps• Fans• Refrigeration, and more …

What incentives are available?• $400/kW for Lighting• $800/kW for Non-lighting

Subject to additional terms and conditions found at saveonenergy.ca. Subject to change without notice. Funded by the Ontario Power Authority and offered by Guelph Hydro Electric Systems Inc.A mark of the Province of Ontario protected under Canadian trademark law. Used under sublicence. OMOfficial Mark of the Ontario Power Authority. Used under licence.

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Documents

Business Venture - September 2012