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Page 1: BUSINESS / MARKETING PROGRAMS FOR COLLISION SHOPS …rda-impact.com › wp-content › uploads › 2015 › 08 › RDA-Prospect-Bro… · BUSINESS / MARKETING PROGRAMS FOR COLLISION

BUSINESS / MARKETING PROGRAMS FOR COLLISION SHOPS

IMPACT ELITE PROGRAM • Unique marketing and business programs • Compete with national chains • Improveprofitability • Attract new customers • Keep existing customers

TRAINING WEBINARS COLLISION SHOPS • Live webinars • LibraryofrecordedwebinarsavailableonYouTube • 6HPaintercertifications–I-CARcredit • Over 1,000 companies have attended our webinars • Over5,000hitsontheRDA/IMPACTYouTubechannel

MONTHLY INFORMATIONAL TIPS • Customizewithyourlogoandcontactinformation

QUARTERLY NEWSLETTERS

BUSINESS / MARKETING PROGRAMS FOR MEMBERS

AUTO CARE ASSOCIATION MEMBERSHIP • Discountoffmembershipdues

CREDIT CARD PROCESSING • Discountedrates • Freestatementanalysis • Membersavingshaveexceeded$150,000

GRAINGER STAPLES ADVANTAGE AIP DEBT COLLECTION SERVICES UNIFIRST

ADP PAYROLL SERVICES GMG ENVIROSAFE TRAINING • Monthlywebinars •Livewebinars • Membermeetings •Keyindustryspeakers

1

To learn more about IMPACT Elite Member Programs, contact:

Melissa Jolls at (908) [email protected]

A PROGRAM FOR THE PREMIER

COLLISION SHOP

INDUSTRY INVOLVEMENT

PBE ORGANIZATIONS • RDAparticipatesandsupportstheseandotherindustryorganizations:

Join the most dynamic engaged group of PBE distributors in the U.S.

MEMBER COMMUNICATION

• TouchBase,memberdigitalpublication • RDAFocus,memberandmanufacturermagazine • IMPACTEliteshopnewsletter • Product and promotional calendars

MEMBER COMMITTEE INVOLVEMENT • Marketing •Finance • Membership •Product

Congratulations 2014 IMPACT Elite Member of the Year:Precision Collision Center

37514 Hwy 30Gonzales, LA225-644-0057

• Welcome New IMPACT Elite Members ....................................2

• Calendar of Events.............................2• NACE | CARS Conference & Expo ..2• Completed/Upcoming Webinars ....2• New Marketing Program: GMG

Envirosafe ............................................3• Fire Safety ...........................................3• Ford F-150 Collision Repair

Instructions Available on I-CAR Website ................................................3

• Auto Deductible Reimbursement Program for Collision Centers .........4

• OSHA Expands Accident Reporting Requirements ..................4

• Masters School of Auto Body Management Classes .......................4

• How Do I Get Insurers to Settle Payments More Quickly ...................5

• Successful Change Using Modern Leadership.......................................6-7

In This Issue

CIC Awards Presentation (left to right): Kevin Bohte and Glen Bohte from Mike & Jerry’s,

Debbie and Jim McGrew from Precision Collision Center, Robert McKenzie Jr.,

RDA Executive Director

We are excited to have chosen Precision Collision Center in Gonzales, Louisiana as our 2014 IMPACT Elite Member of the year. They are a customer of RDA member Mike & Jerry’s from Jefferson, Louisiana.

Precision Collision Center is a family owned and operated business. Jim McGrew and his team have been providing exceptional service to their customers for 14 years. Precision Collision Center has over 30 years of combined experience and is a GM, Chrysler and Ford certified facility.

Jim McGrew is dedicated and well respected in this industry. He is committed to and knows the importance of training. Precision Collison Center is a Gold Class Professional Shop and Jim serves as the Baton Rouge I-CAR Committee Chairman.

Owners Jim and Debbie McGrew know how to give their customers professional and reliable auto body service. They joined as an IMPACT Elite member through RDA member, Mike & Jerry’s Paint and Supply because they see value in the many benefits the program offers. Jim said, “The training webinars and Collision Solutions Tips provide pertinent information. The webinars that provide the I-CAR credits are an excellent opportunity to keep our techs certified.”

Precision Collision “Does it right” every time and we are proud to call them the 2014 IMPACT Member of the Year.

Vol. 3, Iss. 1January, 2015

For the Premier Collision Shop

New

slet

ter

www.impactcollisionsolutions.com

Webinar topics have included: • EPA6HCompliance&PainterCertification • I-CARTrainingonAluminumRepairs,AreYouReady? • AluminumF150,WhatYouNeedtoKnowtoGet

YourShopReady • NortonBestPracticesSeamSealers(I-CARCredit) • NortonBodyPanelRefinishing(I-CARCredit) • NortonPaintRefinishingTraining(I-CARCredit) • BetterBluePrinting •I-CAR:AluminumTrainingCoursesYouWillNeed

forF150Repairs •HowtoAvoidtheTop5CitationsinShopsToday •HowtoCompeteAgainsttheMSOs •SafetyEquipmentRequirementsforBodyShops •PaintandMaterialProfitability

www.impactcollisionsolutions.com

March 2015Quarterly Member Magazine

The Board met in February for the first time this year. The uniqueness of this meeting was that our newest supporting manufacturer, SEM Products, hosted the meeting. Steve Fussy, George Krul and a host of other SEM Team members made us feel welcomed and appreciated for making the trip to Rock Hill, South Carolina. The morning at SEM started with Steve Fussy giving us a brief introduction to the company followed by a facility tour. What was so impressive to me was how friendly all of the employees of the

company were to us. Hey, I am talking about everyone! The guy driving the forklift in the warehouse stopped, smiled and acknowledged us as we walked through his area of responsibility. The employees working the production line would look up and give us a smile and were extremely happy to tell us about

continued on page 2

(L-to-R) Matt Johnson, Leading Edge/WESCO; Josh Byers, Automotive

Color and Supply; John Gilmour, D’Angelos;

Melissa Jolls, RDA; Layla Maus, Gladwin

Paint Company; Georgia Thorson, RDA;

Michael Coran, J & R Auto Body Supply; Jim Volpe,

Autobody Supply, Robert McKenzie,

RDA and Peter Deluca Industrial Finishes & Systems and RDA

President.

The Importance ofStrong RelationshipsBy Robert McKenzie Jr., Executive Director

NEWSLETTER INDEX

The Importance of Strong Relationshipsby Robert McKenzie Jr., Executive Director ..............................1-2

Welcome New Member Motorcar Parts ........................................2

Calendar of Events .................................2

Are You A Game Changer?by Robert McKenzie Jr., Executive Director ..............................3-5

GMG Experiment Questions Auto Repair Gear’s Isocyanate Protection ...............6

Completed and Upcoming Webinars ...6

EPA NESHAP 6H Annual Update ..........6

New BizUnite Program Ferrellgas.................................................7

Collision Solution Tips: Tools for yourCollision Shops .......................................8

Automotive Color & Supply Held TwoSuccessful Seminars with GMG Envirosafe ................................................8

RDA Membership Meeting....................9

NACE/CARS Announces Return ofMSO Symposium ....................................9

New IMPACT PerformanceProducts Catalog .................................. 10

Support the IMPACT Performance Products ................................................ 10

How to Use Recorded Webinars as aSuccessful Sales Tool ......................... 11

Mike & Jerry’s Company Brochure Makes an IMPACT on Their Business ............. 11

I-CAR Now Offers Honda, AcuraVehicle-Specific Training.................... 11

Supporting Manufacturers .............12-14

2015 Manufacturer Contact Listing .... 15

For more information:Robert McKenzie, Jr.

133 Torrey Pines DriveJackson, TN 38305

(731) 668-7209 - Office(731) 217-9081 - Cell

[email protected]

www.impactcollisionsolutions.com

Baton Rouge, LA · Hammond, LA Jefferson, LA · Gulfport, MS

www.mikeandjerrys.com

JULY 2014

Aluminum F-150—What You Need to Know to Get Your Shop Ready

Don’t Fear the Change The oldest and strongest emotion of mankind is fear, and the oldest and strongest kind of fear is fear of the unknown. Hopefully this TIP will help the reader understand the realities of repairing the 2015 Aluminum Ford F-150. It has been said by many that repairing the Aluminum F-150 is actually easier than its steel predecessor in many ways. Those that work through the fear, and make the initial investment will quickly realize the opportunities this technology presents. And guess what? It’s not nearly as bad as many of you may fear!

Why the Change? C.A.F.E. Standards (Corporate Average Fuel Economy) originally created by the government in 1975 to reduce foreign oil dependency and reduce greenhouse gas emissions. For detailed information on C.A.F.E. see the fact sheet at….

www.nhtsa.gov/fuel-economy and visit www.epa.gov

Reasons Ford Chose ALUMINUM to Improve Fuel Economy Light weight Similar strength characteristics to steel Proven technology from aviation industry Proven technology from military and commercial vehicles (Humvee & Peterbilt) Easy to repair using rivets and bonding adhesives

A few facts about the Aluminum F-150 Ford has been producing the Aluminum F-150 in small quantities since 2009. They have been thoroughly tested! The frame is still made out of high strength steel. The entire truck body and bed are aluminum (the firewall is steel & radiator support is magnesium). Two alloys of aluminum are used: 1. 6022 Non-structural / 2. 6111 Structural The truck bed floors are made of a thicker aluminum that are much less dent resistant than steel. The switch to aluminum saves over 700 pounds of vehicle weight compared to its steel predecessor.

Continued on the next page...

VIDEO LIBRARY

LEARN HOW TO JOIN RDA, CONTACT: Robert McKenzie, Jr.

133TorreyPinesDrive•Jackson,TN38305(731)217-9081Cell

[email protected]

Page 2: BUSINESS / MARKETING PROGRAMS FOR COLLISION SHOPS …rda-impact.com › wp-content › uploads › 2015 › 08 › RDA-Prospect-Bro… · BUSINESS / MARKETING PROGRAMS FOR COLLISION

WHO WE ARE

• LeadingRefinishDistributors • Crosssectionofallmajorrefinishbrands • Supportersofourmanufacturerpartners • LeveragethestrengthofindividualMembers • Leverage purchasing power • Resourceforbusinessandmarketingapproaches

TRAINING

SEMINARS RDAoffersTrainingSeminarsforourMembersandKeyPeople

Topics have included: • RemovingCostfromDistribution • HowValue-AddedProgramsDistinguishUsfromtheCompetition • NegotiationandRelationshipBuilding • UnderstandingBodyShopProfitability • YourRoleasaSalesperson,ConsultantandTeacher • DisruptStatusQuo,BecomeAGameChanger • OSHA:TheRegulatoryIssuesWeFaceToday • IfYouThinkYou’reImmunetoaCrisis,You’reNuts • Consolidation:COPE,SURVIVE&THRIVE • DoingThingstheRightWay

EXCEED YOUR CUSTOMERS EXPECTATIONS!

ABRASIVES • 3"and6"HookandLoopDiscs • 6"PSARefills • LongboardPSARollsandPSASheets • WetorDrySheets • 2"and3"GrindingDiscs

AEROSOLS • AcidEtchPrimer •HighBuildPrimer • WeldThruPrimer • Adhesion Promoter • Clear Coat •GuideCoat • TrimBlack

BODY REPAIR • Fillers,PuttysandGlazes

CHEMICALS & SOLVENTS • SprayGunCleaners • SpecialtySolvents • CACompliantSprayGunCleaners • CACompliantLacquerThinners

MASKING PRODUCTS • GreenMaskingPaper • TotalMaskPaper • WhiteUrethaneMaskingPaper • BluePolyMaskingPaper • GreenHandMaskPaper • WhiteUrethaneGradeHandMaskPaper • PlasticSheetingandProtective

ElementBarrier

WEBINARS • Live webinars • LibraryofrecordedwebinarsavailableonYouTube • Over 1,000 companies have attended our webinars • Over5,000hitsonRDA/IMPACTYouTubechannel

Webinar topics have included: •AnIntroductiontoIMPACTAbrasivesProducts •BetterUnderstandingCreditCardProcessing •CollectionServices •ProductSpecificSalesTraining •OSHA:TheRegulatoryIssuesWeFaceToday

MEMBER NETWORKING

• Learnfromyourpeers • Participate in strategic committees • Exchangevaluableinformation

MEMBERSHIP MEETINGS

• AttendtwoMemberMeetingsayear • Engageininteractiveworkshopsandroundtables • Learnfromandmeethigh-profileindustryspeakers • Focus on distributor relevant topics

The mission of RDA is to enhance the success of our Members and Partners

Member Testimonials

“Thisseminarmademeunderstandtheneedtocontinuallydifferentiateourselves to remain successful and competitive.”

“ThankstotheDiscoveryLeadershipandtheRDATeamforagreatjobpresentingalifechanging new approachforsuccess.”

“In35yearsofservicetotheindustrythis is the most relevant and street usefulprogramIhavehadthepleasureto attend.”

“ThevalueofthisinformationisPRICELESS! Howdoyouplaceadollar value on learning how to improve yourself?”

“I realized that a strength overused becomesaweakness.Iwillstepoutofmycomfortzonesothatmystrengths donotcreateabarrierformetogrowpersonallyandprofessionally.”

-1-

IMPACT PERFORMANCE PRODUCTS...EXCEEDING CUSTOMER EXPECTATIONS!

www.impactcollisionsolutions.com

IMPACT PERFORMANCE PRODUCTS

RDA’s exclusive brand issupplied by leading manufacturers throughout the U.S.

The products that carry the IMPACT Performance Products label meet the standards defined by Refinish Distributors Alliance, Inc.

Our products are noted for their quality and consistency and are field tested by the manufacturers.

PROFESSIONAL PRODUCTSAbrasives, Aerosols, Body Repair,Chemicals & Solvents, Masking Products and Performance Products

Why Join RDA?

J & R Auto Body SupplyFramingham, MAMichael Coran, CEO “IjoinedRDAbecauseIseethegroupasauniqueopportunityforwholesaledistributioninthecollisionindustry.RDAiscomprisedofthebest,mostinnovative,forward-thinking distributors with whomwewanttoalignourselves.Thenetworkingisatremendousbenefit,andIenjoytheinformationandtheideasthatmembers share with one another. I look forwardtoRDAgrowingourdistributionmodel and our distribution message to provide a strong national footprint.”

Gladwin Paint CompanySan Antonio, TX Layla Gladwin Maus, Vice President

“WejoinedRDAinSeptember2009because a collective power is greaterthananythingwecanaccomplishsingularly.TheothermembersofRDAare companies we admire and think that wecanlearnfrom.Wecanofferourcustomers programs and services that wouldn’tbeavailabletousseparately.TheIMPACTbrandproductsallowustodifferentiateourselvesinourmarketandhavesavedGladwinPaintsignificant dollarsannuallyeachyear.”

RDA’s exclusive brandissuppliedbyleadingManufacturersthroughouttheUnitedStates.TheproductsthatcarrytheIMPACTPerformanceProductslabelmeetthestandardsdefinedbyRefinishDistributorsAlliance,Inc.Ourproductsarenotedfortheirqualityandconsistencyandarefieldtestedbythemanufacturers.

IMPACT PERFORMANCE PRODUCTS

DESCRIPTION: A tack free, lightweight autobody filler designed to reduce sandpaper clogging and sand to a fine finish.

DIRECTIONS

PREPARATION: Clean surface. Remove all dirt, oil, grease and wax. Use a 40-80 grit disc to remove paint. NOTE: Coarse grinding along with improper mixing and application increases pinholes. Surface must be completely dry before application. MIXING: Place desired amount of filler on a clean, non-fibrous mixing board. Add a ribbon of cream hardener from edge to edge across the center of a 4" in diameter puddle of filler (2% by weight). Puddles larger than 4" in diameter will require additional hardener. Mix thoroughly until uniform color is achieved. Approximate setting time is 5-6 minutes @ 75˚ to 80˚ F (27˚ C). APPLICATION: Spread a thin layer of mixed material over surface using firm pressure to assure fewer pinholes and proper adhesion. Apply additional layers building area slightly higher than the surface to allow for sanding. FINISH: Sandable in approximately 20 minutes. Rough sand hardened filler to desired contour. Finish sand with finer grit sandpaper. Never return mixed filler to can; keep can closed and store in a cool place.

INSTRUCTIONS

PRÉPARATION: Nettoyez la surface. Enlevez toute la saleté, l'huile, la graisse et la cire. Employez un disque abrasif de 40-80 pour enlever la peinture. NOTEZ: Une grosse mouture en plus d'un mélange et d'une application impropres augmentera le nombre de petits trous. La surface doit être complètement sèche avant l'application. MÉLANGE: Placez la quantité désirée de mastic sur une planche à mélange propre non fibreuse. Ajoutez une bande de durcisseur en crème d'un bord à l'autre en travers du centre de la grosse goûte de mastic de 4 pouces de diamètre (2% par poids). Pour les grosses goIutes de plus de 4 pouces de diamètre, utilisez plus de durcisseur. Mélangez intensivement jusqu'à l'obtention d'une couleur uniforme. Le temps approximatif de préparation est de 5 à 6 minutes. @ 75° à 80° F (27˚ C). APPLICATION: Étalez une fine couche de la mixture sur la surface en pressant fermement pour assurer moins de petits trous et une adhésion parfaite. Appliquez des couches supplémentaires pour établir une zone sensiblement plus élevée que la surface pour permettre le ponçage. FINITION: Ponçable en approximativement 20 minutes. Poncez fermement le mastic durci au relief désiré. Finissez le ponçage avec du papier de verre plus fin. Ne jamais remettre le mastic mélangé dans le pot; gardez le pot hermétiquement clos et conservez le dans un endroit frais.

INSTRUCCIONES

PREPARACION: Limpie la superficie. Quite toda la tierra, aceite, grasa y cera. Use un disco de pulir 40-80 para quitar la pintura. NOTA: El lijado crudo acoplado con mezcla y aplicación impropias aumentarán los hoyuelos. La superficie debe estar completamente seca antes de la aplicación. MEZCLA: Coloque la cantidad deseada de masilla en una tabla limpia de mezcla no fibrosa. Añada una banda de la crema endurecedora de un borde al otro a través del centro de un charco de masilla de 4 pulgadas en diámetro (2% al peso). Charcos de más de 4 pulgadas en diámetro requerirán más endurecedor. Mezcle muy bien hasta que alcance un color uniforme. El tiempo aproximado de asentamiento es de 5-6 minutos a 75° hasta 80° F (27˚ C). APLICACIÓN: Extienda una capa fina de la mezcla sobre la superficie presionando firmemente para eliminar los hoyuelos y asegurarse de una buena adhesión. Para permitir el lijado, aplique capas adicionales, haciendo que el área de la mezcla esté levantada del resto de la superficie. ACABADO: Puede lijarse en aproximadamente 20 minutos. Use una lija gruesa para darle el contorno deseado a la masilla endurecida. Termine de pulir con papel de lija más fino. Nunca vuelva a poner la masilla mezclada en la lata; mantenga la lata cerrada y guárdela en un lugar fresco.

LIMITATIONS: Seller and manufacturer warrant this product for its intended use only as stated on product. Seller’s and manufacturer’s liability on any claim, including negligence, for any loss, damage or injury, direct or otherwise, arising out of, connected with, or resulting from manufacture, sale, delivery, resale, repair or use of any goods covered by or furnished hereunder, shall not exceed the cost of replacing product. Product should be used by trained professionals.

1880

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/10

BAR CODE7 93573 68691 6

RITE LITEIMP 2103

L I G H T W E I G H T F I L L E R

Contents: 0.8 U.S. Gallon (3.0 Liters)WARNING! FLAMMABLE LIQUID AND VAPOR.

(See Cautions on Back Panel.)

RITE LITE WARNING! Vapor harmful. May affect the brain or nervous system causingdizziness, headache or nausea. Causes eye, skin, nose and throat irritation.NOTICE: Reports have associated repeated and prolonged occupational overexposure to solvents with permanent brain and nervous system damage. Intentional misuse by deliberately concentrating and inhaling the contents may be harmful or fatal. Use only with adequate ventilation. Keep away from heat, sparks and flame. Vapors may cause flash fire. Do not smoke. Do not breathe sanding dust or vapors. Ensure fresh air entry during application and drying. If you experience eye watering, headache or dizziness or if air monitoring demonstrates vapor/mist levels are above applicable limits, wear an appropriate, properly fitted respirator (NIOSH approved) during and after application. Avoid contact with eyes, skin and clothing. Wash thoroughly after handling. FIRST AID: In case of eye contact, flush immediately with plenty of water for at least 15 minutes and get medical attention immediately; for skin, wash thoroughly with soap and water. If you experience difficulty in breathing, leave the area to obtain fresh air. If continued difficulty is experienced, get medical attention immediately. If swallowed, do not induce vomiting. Call physician immediately. In case of spillage, absorb with inert material and dispose in accordance with applicable regulations. See Material Safety Data Sheet for additional information. KEEP OUT OF REACH OF CHILDREN.WARNING: This product contains a chemical known to the state of California to cause cancer and birth defects, or other reproductive harm.

Contains (CAS #): Talc (14807-96-6), Polyester Resin (Proprietary), Styrene (100-42-5),Magnesite (546-93-0), Calcium Carbonate (1317-65-3), Inert Filler (Proprietary)VOC: Applied = 0.40 lbs/gal (48 g/L), Packaged = 1.46 lbs/gal (175 g/L)

AVERTISSEMENT! LIQUIDE ET VAPEUR INFLAMMABLE. Vapeurs nocives. Peuvent affecter le cerveau ou le système nerveux et provoquer des étourdissements, une migraine ou des nausées. Peut provoquer une irritation du nez et de la gorge. Provoque une irritation oculaire. Provoque une irritation cutanée. AVIS: Les rapports ont associe une surexposition professionnelle répétée et prolongée aux solvants a des dommages permanents au cerveau et au système nerveux. L'emploi abusif intentionnel consistant à concentrer et a inhaler le contenu peut être nocif ou fatal. Utiliser uniquement avec une ventilation adéquate. Éviter le contact avec les yeux, la peau et les vêtements. Se laver abondamment après la manipulation. PREMIERS SOINS: En cas de contact avec les yeux, les rincer immédiatement et abondamment a l'eau pendant au moins 15 minutes et appeler un médecin immédiatement; en cas de contact avec la peau, laver abondamment a l'eau et au savon. En cas de difficulté respiratoire, quitter le lieu et aller a l'air frais. Si la difficulté respiratoire persiste, appeler un médecin immédiatement. En cas d'ingestion, ne pas provoquer de vomissement. Appeler un médecin immédiatement. En cas de renversement, absorber avec un matériau inerte et mettre au rebut conformément aux réglementations en vigueur. Consultez la fiche d’informations de sécurité du matériel pour plus amples informations. NE PAS LAISSER A LA PORTEE DES ENFANTS.

¡ADVERTENCIA! LIQUIDO Y VAPOR INFLAMMABLE. Vapores nocivos. Podrían afectar el cerebro o el sistema nervioso, provocando mareos, cefaleas o nauseas. Provoca irritación de nariz y garganta. Provoca irritación ocular. Irrita la piel. AVISO: hay informes que asocian la sobre exposición repetida y prolongada (por razones laborales) a solventes, con lesiones permanentes en cerebro y sistema nervioso. El mal uso intencional (la concentración e inhalación deliberada del contenido) podría resultar nocivo o fatal. Use únicamente con la ventilación adecuada. Evite el contacto con los ojos, la piel y la ropa. Lávese bien después de manipular el producto.PRIMEROS AUXILIOS: En caso de producirse contacto con los ojos, lávese inmediatamente con agua en abundancia durante al menos 15 minutos y obtenga atención medica de inmediato; en caso de contacto con la piel, lávese bien con agua y jabón. Si tuviese dificultades para respirar, abandone el área y vaya a un sitio con aire fresco. Si continuara con dificultades para respirar, obtenga atención medica de inmediato. Si se ingiriera, no induzca él vomito. Obtenga atención medica de inmediato. En caso de derrame, absorba con material inerte y elimínelo de acuerdo con los reglamentos aplicables. Para mas información consulte la Hoja de Datos de Seguridad de Materiales. MANTENGA FUERA DEL ALCANCE DE LOS NINOS. Distributed by the Members of:

Refinish Distributors AlliancePO Box 10431 • Jackson, TN 38308 • 731-394-9366www.impactcollisionsolutions.com188351 (101051) 5/10

IMP 2102

Contents: 0.8 U.S. Gallon (3.0 Liters)WARNING! FLAMMABLE LIQUID AND VAPOR.

(See Cautions on Back Panel.)

1880

49 (1

0104

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/10

Contains (CAS #): Polyester Resin (Proprietary), Talc (14807-96-6), Styrene (100-42-5),Calcium Carbonate (1317-65-3), Magnesite (546-93-0), Inert Filler (Proprietary) Quartz (14808-60-7)Contains (CAS #): Polyester Resin (Proprietary), Talc (14807-96-6), Styrene (100-42-5),Calcium Carbonate (1317-65-3), Magnesite (546-93-0), Inert Filler (Proprietary) Quartz (14808-60-7)VOC: Applied = 0.35 lbs/gal (42 g/L), Packaged = 1.58 lbs/gal (190 g/L)VOC: Applied = 0.35 lbs/gal (42 g/L), Packaged = 1.58 lbs/gal (190 g/L)

BOLD GOLD WARNING! Vapor harmful. May affect the brain or nervous system causingdizziness, headache or nausea. Causes eye, skin, nose and throat irritation.NOTICE: Reports have associated repeated and prolonged occupational overexposure to solvents with permanent brain and nervous system damage. Intentional misuse by deliberately concentrating and inhaling the contents may be harmful or fatal. Cancer hazard. May contain respirable quartz, which can cause cancer. (Risk of cancer depends on duration and level of exposure to dust from sanding surfaces.) Use only with adequate ventilation. Keep away from heat, sparks and flame. Vapors may cause flash fire. Do not smoke. Do not breathe sanding dust or vapors. If you experience eye watering, headache or dizziness, wear an appropriate, properly fitted respirator (NIOSH approved) during and after application. Avoid contact with eyes, skin and clothing. Wash thoroughly after handling. FIRST AID: In case of eye contact, flush immediately with plenty of water for at least 15 minutes and get medical attention immediately; for skin, wash thoroughly with soap and water. If you experience difficulty in breathing, leave the area to obtain fresh air. If continued difficulty is experienced, get medical attention immediately. If swallowed, do not induce vomiting. Call physician immediately. In case of spillage, absorb with inert material and dispose in accordance with applicable regulations.See Material Safety Data Sheet for additional information. KEEP OUT OF REACH OF CHILDREN.WARNING: This product contains a chemical known to the state of California to cause cancer and birth defects, or other reproductive harm.AVERTISSEMENT! LIQUIDE ET VAPEUR INFLAMMABLES. Vapeurs nocives. Peuvent affecter le cerveau ou le système nerveux et provoquer des étourdissements, une migraine ou des nausées. Peut provoquer une irritation du nez et de la gorge. Provoque une irritation oculaire. Provoque une irritation cutanée. AVIS: Les rapports ont associe une surexposition professionnelle répétée et prolongée aux solvants a des dommages permanents au cerveau et au système nerveux. L'emploi abusif intentionnel consistant à concentrer et a inhaler le contenu peut être nocif ou fatal. Utiliser uniquement avec une ventilation adéquate. Éloigner de la chaleur, des étincelles et des flammes. Les vapeurs peuvent provoquer un feu a inflammation instantanée. Éviter le contact avec les yeux, la peau et les vêtements. Se laver abondamment après la manipulation. PREMIERS SOINS: En cas de contact avec les yeux, les rincer immédiatement et abondamment a l'eau pendant au moins 15 minutes et appeler un médecin immédiatement; en cas de contact avec la peau, laver abondamment a l'eau et au savon. En cas de difficulté respiratoire, quitter le lieu et aller a l'air frais. Si la difficulté respiratoire persiste, appeler un médecin immédiatement. En cas d'ingestion, ne pas provoquer de vomissement. Appeler un médecin immédiatement. En cas de renversement, absorber avec un matériau inerte et mettre au rebut conformément aux réglementations en vigueur. Consultez la fiche d’informations de sécurité du matériel pour plus amples informations.NE PAS LAISSER A LA PORTEE DES ENFANTS

¡ADVERTENCIA! LIQUIDO Y VAPOR INFLAMABLE. Vapores nocivos. Podrían afectar el cerebro o el sistema nervioso, provocando mareos, cefaleas o nauseas. Provoca irritación de nariz y garganta. Provoca irritación ocular. Irrita la piel. AVISO: hay informes que asocian la sobre exposición repetida y prolongada (por razones laborales) a solventes, con lesiones permanentes en cerebro y sistema nervioso. El mal uso intencional (la concentración e inhalación deliberada del contenido) podría resultar nocivo o fatal. Use únicamente con la ventilación adecuada. Mantenga alejado de calor, chispas y llamas. Los vapores podrían provocar un fuego espontáneo. Evite el contacto con los ojos, la piel y la ropa. Lávese bien después de manipular el producto. PRIMEROS AUXILIOS: En caso de producirse contacto con los ojos, lávese inmediatamente con agua en abundancia durante al menos 15 minutos y obtenga atención medica de inmediato; en caso de contacto con la piel, lávese bien con agua y jabón. Si tuviese dificultades para respirar, abandone el área y vaya a un sitio con aire fresco. Si continuara con dificultades para respirar, obtenga atención medica de inmediato. Si se ingiriera, no induzca él vomito. Obtenga atención medica de inmediato. En caso de derrame, absorba con material inerte y elimínelo de acuerdo con los reglamentos aplicables.Para mas información consulte la Hoja de Datos de Seguridad de Materiales.MANTENGA FUERA DEL ALCANCE DE LOS NINOS.

BAR CODE7 93573 68689 3

BOLD GOLD is a premium body filler formulated with the highest grade tack free and stain resistant resin.

DIRECTIONS

PREPARATION: Clean surface. Remove all dirt, oil, grease and wax. Use a 40-80 grit disc to remove paint. NOTE: Coarse grinding along with improper mixing and application increases pinholes. Surface must be completely dry before application. MIXING: Place desired amount of filler on a clean, non-fibrous mixing board. Add a ribbon of cream hardener from edge to edge accross the center of a 4" in diameter puddle of filler (2% by weight). Puddles larger than 4" in diameter will require additional hardener. Mix thoroughly until uniform color is achieved. Approximate setting time is 5-6 minutes @ 75˚ to 80˚ F (27˚ C). APPLICATION: Spread a thin layer of mixed material over surface using firm pressure to assure fewer pinholes and proper adhesion. Apply additional layers building area slightly higher than the surface to allow for sanding. FINISH: Sandable in approximately 20 minutes. Rough sand hardened filler to desired contour. Finish sand with finer grit sandpaper. Never return mixed filler to can; keep can closed and store in a cool place.

INSTRUCTIONS

PRÉPARATION: Nettoyez la surface. Enlevez toute la saleté, l'huile, la graisse et la cire. Employez un disque abrasif de 40-80 pour enlever la peinture. NOTEZ: Une grosse mouture en plus d'un mélange et d'une application impropres augmentera le nombre de petits trous. La surface doit être complètement sèche avant l'application. MÉLANGE: Placez la quantité désirée de mastic sur une planche à mélange propre non fibreuse. Ajoutez une bande de durcisseur en crème d'un bord à l'autre en travers du centre de la grosse goûte de mastic de 4 pouces de diamètre (2% par poids). Pour les grosses goIutes de plus de 4 pouces de diamètre, utilisez plus de durcisseur. Mélangez intensivement jusqu'à l'obtention d'une couleur uniforme. Le temps approximatif de préparation est de 5 à 6 minutes. @ 75 à 80 F (27˚ C). APPLICATION: Étalez une fine couche de la mixture sur la surface en pressant fermement pour assurer moins de petits trous et une adhésion parfaite. Appliquez des couches supplémentaires pour établir une zone sensiblement plus élevée que la surface pour permettre le ponçage. FINITION: Ponçable en approximativement 20 minutes. Poncez fermement le mastic durci au relief désiré. Finissez le ponçage avec du papier de verre plus fin. Ne jamais remettre le mastic mélangé dans le pot; gardez le pot hermétiquement clos et conservez le dans un endroit frais.

INSTRUCCIONES

PREPARACION: Limpie la superficie. Quite toda la tierra, aceite, grasa y cera. Use un disco de pulir 40-80 para quitar la pintura. NOTA: El lijado crudo acoplado con mezcla y aplicación impropias aumentarán los hoyuelos. La superficie debe estar completamente seca antes de la aplicación. MEZCLA: Coloque la cantidad deseada de masilla en una tabla limpia de mezcla no fibrosa. Añada una banda de la crema endurecedora de un borde al otro a través del centro de un charco de masilla de 4 pulgadas en diámetro (2% al peso). Charcos de más de 4 pulgadas en diámetro requerirán más endurecedor. Mezcle muy bien hasta que alcance un color uniforme. El tiempo aproximado de asentamiento es de 5-6 minutos a 75 hasta 80 F (27˚ C). APLICACIÓN: Extienda una capa fina de la mezcla sobre la superficie presionando firmemente para eliminar los hoyuelos y asegurarse de una buena adhesión. Para permitir el lijado, aplique capas adicionales, haciendo que el área de la mezcla esté levantada del resto de la superficie. ACABADO: Puede lijarse en aproximadamente 20 minutos. Use una lija gruesa para darle el contorno deseado a la masilla endurecida. Termine de pulir con papel de lija más fino. Nunca vuelva a poner la masilla mezclada en la lata; mantenga la lata cerrada y guárdela en un lugar fresco.

LIMITATIONS: Seller and manufacturer warrant this product for its intended use only as stated on product. Seller’s and manufacturer’s liability on any claim, including negligence, for any loss, damage or injury, direct or otherwise, arising out of, connected with, or resulting from manufacture, sale, delivery, resale, repair or use of any goods covered by or furnished hereunder, shall not exceed the cost of replacing product. Product should be used by trained professionals.

N O N - C L O G F I L L E RGET-AGRIP

Distributed by the Members of:Refinish Distributors AlliancePO Box 10431 • Jackson, TN 38308 • 731-394-9366www.impactcollisionsolutions.com188351 (101051) 5/10

BOLDGOLDIMP 2101

Contents: 0.8 U.S. Gallon (3.0 Liters)WARNING! FLAMMABLE LIQUID AND VAPOR.

(See Cautions on Back Panel.)

1880

49 (1

0104

9) 5

/10

Contains (CAS #): Polyester Resin (Proprietary), Talc (14807-96-6), Styrene (100-42-5),Calcium Carbonate (1317-65-3), Magnesite (546-93-0), Inert Filler (Proprietary) Quartz (14808-60-7)Contains (CAS #): Polyester Resin (Proprietary), Talc (14807-96-6), Styrene (100-42-5),Calcium Carbonate (1317-65-3), Magnesite (546-93-0), Inert Filler (Proprietary) Quartz (14808-60-7)VOC: Applied = 0.35 lbs/gal (42 g/L), Packaged = 1.58 lbs/gal (190 g/L)VOC: Applied = 0.35 lbs/gal (42 g/L), Packaged = 1.58 lbs/gal (190 g/L)

BOLD GOLD WARNING! Vapor harmful. May affect the brain or nervous system causingdizziness, headache or nausea. Causes eye, skin, nose and throat irritation.NOTICE: Reports have associated repeated and prolonged occupational overexposure to solvents with permanent brain and nervous system damage. Intentional misuse by deliberately concentrating and inhaling the contents may be harmful or fatal. Cancer hazard. May contain respirable quartz, which can cause cancer. (Risk of cancer depends on duration and level of exposure to dust from sanding surfaces.) Use only with adequate ventilation. Keep away from heat, sparks and flame. Vapors may cause flash fire. Do not smoke. Do not breathe sanding dust or vapors. If you experience eye watering, headache or dizziness, wear an appropriate, properly fitted respirator (NIOSH approved) during and after application. Avoid contact with eyes, skin and clothing. Wash thoroughly after handling. FIRST AID: In case of eye contact, flush immediately with plenty of water for at least 15 minutes and get medical attention immediately; for skin, wash thoroughly with soap and water. If you experience difficulty in breathing, leave the area to obtain fresh air. If continued difficulty is experienced, get medical attention immediately. If swallowed, do not induce vomiting. Call physician immediately. In case of spillage, absorb with inert material and dispose in accordance with applicable regulations.See Material Safety Data Sheet for additional information. KEEP OUT OF REACH OF CHILDREN.WARNING: This product contains a chemical known to the state of California to cause cancer and birth defects, or other reproductive harm.AVERTISSEMENT! LIQUIDE ET VAPEUR INFLAMMABLES. Vapeurs nocives. Peuvent affecter le cerveau ou le système nerveux et provoquer des étourdissements, une migraine ou des nausées. Peut provoquer une irritation du nez et de la gorge. Provoque une irritation oculaire. Provoque une irritation cutanée. AVIS: Les rapports ont associe une surexposition professionnelle répétée et prolongée aux solvants a des dommages permanents au cerveau et au système nerveux. L'emploi abusif intentionnel consistant à concentrer et a inhaler le contenu peut être nocif ou fatal. Utiliser uniquement avec une ventilation adéquate. Éloigner de la chaleur, des étincelles et des flammes. Les vapeurs peuvent provoquer un feu a inflammation instantanée. Éviter le contact avec les yeux, la peau et les vêtements. Se laver abondamment après la manipulation. PREMIERS SOINS: En cas de contact avec les yeux, les rincer immédiatement et abondamment a l'eau pendant au moins 15 minutes et appeler un médecin immédiatement; en cas de contact avec la peau, laver abondamment a l'eau et au savon. En cas de difficulté respiratoire, quitter le lieu et aller a l'air frais. Si la difficulté respiratoire persiste, appeler un médecin immédiatement. En cas d'ingestion, ne pas provoquer de vomissement. Appeler un médecin immédiatement. En cas de renversement, absorber avec un matériau inerte et mettre au rebut conformément aux réglementations en vigueur. Consultez la fiche d’informations de sécurité du matériel pour plus amples informations.NE PAS LAISSER A LA PORTEE DES ENFANTS

¡ADVERTENCIA! LIQUIDO Y VAPOR INFLAMABLE. Vapores nocivos. Podrían afectar el cerebro o el sistema nervioso, provocando mareos, cefaleas o nauseas. Provoca irritación de nariz y garganta. Provoca irritación ocular. Irrita la piel. AVISO: hay informes que asocian la sobre exposición repetida y prolongada (por razones laborales) a solventes, con lesiones permanentes en cerebro y sistema nervioso. El mal uso intencional (la concentración e inhalación deliberada del contenido) podría resultar nocivo o fatal. Use únicamente con la ventilación adecuada. Mantenga alejado de calor, chispas y llamas. Los vapores podrían provocar un fuego espontáneo. Evite el contacto con los ojos, la piel y la ropa. Lávese bien después de manipular el producto. PRIMEROS AUXILIOS: En caso de producirse contacto con los ojos, lávese inmediatamente con agua en abundancia durante al menos 15 minutos y obtenga atención medica de inmediato; en caso de contacto con la piel, lávese bien con agua y jabón. Si tuviese dificultades para respirar, abandone el área y vaya a un sitio con aire fresco. Si continuara con dificultades para respirar, obtenga atención medica de inmediato. Si se ingiriera, no induzca él vomito. Obtenga atención medica de inmediato. En caso de derrame, absorba con material inerte y elimínelo de acuerdo con los reglamentos aplicables.Para mas información consulte la Hoja de Datos de Seguridad de Materiales.MANTENGA FUERA DEL ALCANCE DE LOS NINOS.

BAR CODE7 93573 68689 3

BOLD GOLD is a premium body filler formulated with the highest grade tack free and stain resistant resin.

DIRECTIONS

PREPARATION: Clean surface. Remove all dirt, oil, grease and wax. Use a 40-80 grit disc to remove paint. NOTE: Coarse grinding along with improper mixing and application increases pinholes. Surface must be completely dry before application. MIXING: Place desired amount of filler on a clean, non-fibrous mixing board. Add a ribbon of cream hardener from edge to edge accross the center of a 4" in diameter puddle of filler (2% by weight). Puddles larger than 4" in diameter will require additional hardener. Mix thoroughly until uniform color is achieved. Approximate setting time is 5-6 minutes @ 75˚ to 80˚ F (27˚ C). APPLICATION: Spread a thin layer of mixed material over surface using firm pressure to assure fewer pinholes and proper adhesion. Apply additional layers building area slightly higher than the surface to allow for sanding. FINISH: Sandable in approximately 20 minutes. Rough sand hardened filler to desired contour. Finish sand with finer grit sandpaper. Never return mixed filler to can; keep can closed and store in a cool place.

INSTRUCTIONS

PRÉPARATION: Nettoyez la surface. Enlevez toute la saleté, l'huile, la graisse et la cire. Employez un disque abrasif de 40-80 pour enlever la peinture. NOTEZ: Une grosse mouture en plus d'un mélange et d'une application impropres augmentera le nombre de petits trous. La surface doit être complètement sèche avant l'application. MÉLANGE: Placez la quantité désirée de mastic sur une planche à mélange propre non fibreuse. Ajoutez une bande de durcisseur en crème d'un bord à l'autre en travers du centre de la grosse goûte de mastic de 4 pouces de diamètre (2% par poids). Pour les grosses goIutes de plus de 4 pouces de diamètre, utilisez plus de durcisseur. Mélangez intensivement jusqu'à l'obtention d'une couleur uniforme. Le temps approximatif de préparation est de 5 à 6 minutes. @ 75 à 80 F (27˚ C). APPLICATION: Étalez une fine couche de la mixture sur la surface en pressant fermement pour assurer moins de petits trous et une adhésion parfaite. Appliquez des couches supplémentaires pour établir une zone sensiblement plus élevée que la surface pour permettre le ponçage. FINITION: Ponçable en approximativement 20 minutes. Poncez fermement le mastic durci au relief désiré. Finissez le ponçage avec du papier de verre plus fin. Ne jamais remettre le mastic mélangé dans le pot; gardez le pot hermétiquement clos et conservez le dans un endroit frais.

INSTRUCCIONES

PREPARACION: Limpie la superficie. Quite toda la tierra, aceite, grasa y cera. Use un disco de pulir 40-80 para quitar la pintura. NOTA: El lijado crudo acoplado con mezcla y aplicación impropias aumentarán los hoyuelos. La superficie debe estar completamente seca antes de la aplicación. MEZCLA: Coloque la cantidad deseada de masilla en una tabla limpia de mezcla no fibrosa. Añada una banda de la crema endurecedora de un borde al otro a través del centro de un charco de masilla de 4 pulgadas en diámetro (2% al peso). Charcos de más de 4 pulgadas en diámetro requerirán más endurecedor. Mezcle muy bien hasta que alcance un color uniforme. El tiempo aproximado de asentamiento es de 5-6 minutos a 75 hasta 80 F (27˚ C). APLICACIÓN: Extienda una capa fina de la mezcla sobre la superficie presionando firmemente para eliminar los hoyuelos y asegurarse de una buena adhesión. Para permitir el lijado, aplique capas adicionales, haciendo que el área de la mezcla esté levantada del resto de la superficie. ACABADO: Puede lijarse en aproximadamente 20 minutos. Use una lija gruesa para darle el contorno deseado a la masilla endurecida. Termine de pulir con papel de lija más fino. Nunca vuelva a poner la masilla mezclada en la lata; mantenga la lata cerrada y guárdela en un lugar fresco.

LIMITATIONS: Seller and manufacturer warrant this product for its intended use only as stated on product. Seller’s and manufacturer’s liability on any claim, including negligence, for any loss, damage or injury, direct or otherwise, arising out of, connected with, or resulting from manufacture, sale, delivery, resale, repair or use of any goods covered by or furnished hereunder, shall not exceed the cost of replacing product. Product should be used by trained professionals.

P R E M I U M G O L D F I L L E R

Distributed by the Members of:Refinish Distributors AlliancePO Box 10431 • Jackson, TN 38308 • 731-394-9366www.impactcollisionsolutions.com188351 (101051) 5/10

REFINISH PRODUCTS • UniversalClear(4:1) • EuroClear(2:1) • HSUrethanePrimer(4:1) • Activators

SHOP SUPPLIES • Paint Paddles • PaintStrainers • Paint Cans • BodyStands • RazorBlades

Your Collision Solutions Partner

STRENGTHIN NUMBERS

Page 3: BUSINESS / MARKETING PROGRAMS FOR COLLISION SHOPS …rda-impact.com › wp-content › uploads › 2015 › 08 › RDA-Prospect-Bro… · BUSINESS / MARKETING PROGRAMS FOR COLLISION

WHO WE ARE

• LeadingRefinishDistributors • Crosssectionofallmajorrefinishbrands • Supportersofourmanufacturerpartners • LeveragethestrengthofindividualMembers • Leverage purchasing power • Resourceforbusinessandmarketingapproaches

TRAINING

SEMINARS RDAoffersTrainingSeminarsforourMembers

Topics have included: • RemovingCostfromDistribution • HowValue-AddedProgramsDistinguishUsfromtheCompetition • NegotiationandRelationshipBuilding • UnderstandingBodyShopProfitability • YourRoleasaSalesperson,ConsultantandTeacher • DisruptStatusQuo,BecomeAGameChanger • OSHA:TheRegulatoryIssuesWeFaceToday • IfYouThinkYou’reImmunetoaCrisis,You’reNuts • Consolidation:COPE,SURVIVE&THRIVE • DoingThingstheRightWay

EXCEED YOUR CUSTOMERS EXPECTATIONS!

ABRASIVES • 3"and6"HookandLoopDiscs • 6"PSARefills • LongboardPSARollsandPSASheets • WetorDrySheets • 2"and3"GrindingDiscs

AEROSOLS • AcidEtchPrimer •HighBuildPrimer • WeldThruPrimer • Adhesion Promoter • Clear Coat •GuideCoat • TrimBlack

BODY REPAIR • Fillers,PuttysandGlazes

CHEMICALS & SOLVENTS • SprayGunCleaners • SpecialtySolvents • CACompliantSprayGunCleaners • CACompliantLacquerThinners

MASKING PRODUCTS • GreenMaskingPaper • TotalMaskPaper • WhiteUrethaneMaskingPaper • BluePolyMaskingPaper • GreenHandMaskPaper • WhiteUrethaneGradeHandMaskPaper • PlasticSheetingandProtective

ElementBarrier

WEBINARS • Live webinars • LibraryofrecordedwebinarsavailableonYouTube • Over 1,000 companies have attended our webinars • Over5,000hitsonRDA/IMPACTYouTubechannel

Webinar topics have included: •AnIntroductiontoIMPACTAbrasivesProducts •BetterUnderstandingCreditCardProcessing •CollectionServices •ProductSpecificSalesTraining •OSHA:TheRegulatoryIssuesWeFaceToday

MEMBER NETWORKING

• Learnfromyourpeers • Participate in strategic committees • Exchangevaluableinformation

MEMBERSHIP MEETINGS

• AttendtwoMemberMeetingsayear • Engageininteractiveworkshopsandroundtables • Learnfromandmeethigh-profileindustryspeakers • Focus on distributor relevant topics

The mission of RDA is to enhance the success of our Members and Partners

Member Testimonials

“Thisseminarmademeunderstandtheneedtocontinuallydifferentiateourselves to remain successful and competitive.”

“ThankstotheDiscoveryLeadershipandtheRDATeamforagreatjobpresentingalifechanging new approachforsuccess.”

“In35yearsofservicetotheindustrythis is the most relevant and street usefulprogramIhavehadthepleasureto attend.”

“ThevalueofthisinformationisPRICELESS! Howdoyouplaceadollar value on learning how to improve yourself?”

“I realized that a strength overused becomesaweakness.Iwillstepoutofmycomfortzonesothatmystrengths donotcreateabarrierformetogrowpersonallyandprofessionally.”

-1-

IMPACT PERFORMANCE PRODUCTS...EXCEEDING CUSTOMER EXPECTATIONS!

www.impactcollisionsolutions.com

IMPACT PERFORMANCE PRODUCTS

RDA’s exclusive brand issupplied by leading manufacturers throughout the U.S.

The products that carry the IMPACT Performance Products label meet the standards defined by Refinish Distributors Alliance, Inc.

Our products are noted for their quality and consistency and are field tested by the manufacturers.

PROFESSIONAL PRODUCTSAbrasives, Aerosols, Body Repair,Chemicals & Solvents, Masking Products and Performance Products

Why Join RDA?

J & R Auto Body SupplyFramingham, MAMichael Coran, CEO “IjoinedRDAbecauseIseethegroupasauniqueopportunityforwholesaledistributioninthecollisionindustry.RDAiscomprisedofthebest,mostinnovative,forward-thinking distributors with whomwewanttoalignourselves.Thenetworkingisatremendousbenefit,andIenjoytheinformationandtheideasthatmembers share with one another. I look forwardtoRDAgrowingourdistributionmodel and our distribution message to provide a strong national footprint.”

Gladwin Paint CompanySan Antonio, TX Layla Gladwin Maus, Vice President

“WejoinedRDAinSeptember2009because a collective power is greaterthananythingwecanaccomplishsingularly.TheothermembersofRDAare companies we admire and think that wecanlearnfrom.Wecanofferourcustomers programs and services that wouldn’tbeavailabletousseparately.TheIMPACTbrandproductsallowustodifferentiateourselvesinourmarketandhavesavedGladwinPaintsignificant dollarsannuallyeachyear.”

RDA’s exclusive brandissuppliedbyleadingManufacturersthroughouttheUnitedStates.TheproductsthatcarrytheIMPACTPerformanceProductslabelmeetthestandardsdefinedbyRefinishDistributorsAlliance,Inc.Ourproductsarenotedfortheirqualityandconsistencyandarefieldtestedbythemanufacturers.

IMPACT PERFORMANCE PRODUCTS

DESCRIPTION: A tack free, lightweight autobody filler designed to reduce sandpaper clogging and sand to a fine finish.

DIRECTIONS

PREPARATION: Clean surface. Remove all dirt, oil, grease and wax. Use a 40-80 grit disc to remove paint. NOTE: Coarse grinding along with improper mixing and application increases pinholes. Surface must be completely dry before application. MIXING: Place desired amount of filler on a clean, non-fibrous mixing board. Add a ribbon of cream hardener from edge to edge across the center of a 4" in diameter puddle of filler (2% by weight). Puddles larger than 4" in diameter will require additional hardener. Mix thoroughly until uniform color is achieved. Approximate setting time is 5-6 minutes @ 75˚ to 80˚ F (27˚ C). APPLICATION: Spread a thin layer of mixed material over surface using firm pressure to assure fewer pinholes and proper adhesion. Apply additional layers building area slightly higher than the surface to allow for sanding. FINISH: Sandable in approximately 20 minutes. Rough sand hardened filler to desired contour. Finish sand with finer grit sandpaper. Never return mixed filler to can; keep can closed and store in a cool place.

INSTRUCTIONS

PRÉPARATION: Nettoyez la surface. Enlevez toute la saleté, l'huile, la graisse et la cire. Employez un disque abrasif de 40-80 pour enlever la peinture. NOTEZ: Une grosse mouture en plus d'un mélange et d'une application impropres augmentera le nombre de petits trous. La surface doit être complètement sèche avant l'application. MÉLANGE: Placez la quantité désirée de mastic sur une planche à mélange propre non fibreuse. Ajoutez une bande de durcisseur en crème d'un bord à l'autre en travers du centre de la grosse goûte de mastic de 4 pouces de diamètre (2% par poids). Pour les grosses goIutes de plus de 4 pouces de diamètre, utilisez plus de durcisseur. Mélangez intensivement jusqu'à l'obtention d'une couleur uniforme. Le temps approximatif de préparation est de 5 à 6 minutes. @ 75° à 80° F (27˚ C). APPLICATION: Étalez une fine couche de la mixture sur la surface en pressant fermement pour assurer moins de petits trous et une adhésion parfaite. Appliquez des couches supplémentaires pour établir une zone sensiblement plus élevée que la surface pour permettre le ponçage. FINITION: Ponçable en approximativement 20 minutes. Poncez fermement le mastic durci au relief désiré. Finissez le ponçage avec du papier de verre plus fin. Ne jamais remettre le mastic mélangé dans le pot; gardez le pot hermétiquement clos et conservez le dans un endroit frais.

INSTRUCCIONES

PREPARACION: Limpie la superficie. Quite toda la tierra, aceite, grasa y cera. Use un disco de pulir 40-80 para quitar la pintura. NOTA: El lijado crudo acoplado con mezcla y aplicación impropias aumentarán los hoyuelos. La superficie debe estar completamente seca antes de la aplicación. MEZCLA: Coloque la cantidad deseada de masilla en una tabla limpia de mezcla no fibrosa. Añada una banda de la crema endurecedora de un borde al otro a través del centro de un charco de masilla de 4 pulgadas en diámetro (2% al peso). Charcos de más de 4 pulgadas en diámetro requerirán más endurecedor. Mezcle muy bien hasta que alcance un color uniforme. El tiempo aproximado de asentamiento es de 5-6 minutos a 75° hasta 80° F (27˚ C). APLICACIÓN: Extienda una capa fina de la mezcla sobre la superficie presionando firmemente para eliminar los hoyuelos y asegurarse de una buena adhesión. Para permitir el lijado, aplique capas adicionales, haciendo que el área de la mezcla esté levantada del resto de la superficie. ACABADO: Puede lijarse en aproximadamente 20 minutos. Use una lija gruesa para darle el contorno deseado a la masilla endurecida. Termine de pulir con papel de lija más fino. Nunca vuelva a poner la masilla mezclada en la lata; mantenga la lata cerrada y guárdela en un lugar fresco.

LIMITATIONS: Seller and manufacturer warrant this product for its intended use only as stated on product. Seller’s and manufacturer’s liability on any claim, including negligence, for any loss, damage or injury, direct or otherwise, arising out of, connected with, or resulting from manufacture, sale, delivery, resale, repair or use of any goods covered by or furnished hereunder, shall not exceed the cost of replacing product. Product should be used by trained professionals.

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BAR CODE7 93573 68691 6

RITE LITEIMP 2103

L I G H T W E I G H T F I L L E R

Contents: 0.8 U.S. Gallon (3.0 Liters)WARNING! FLAMMABLE LIQUID AND VAPOR.

(See Cautions on Back Panel.)

RITE LITE WARNING! Vapor harmful. May affect the brain or nervous system causingdizziness, headache or nausea. Causes eye, skin, nose and throat irritation.NOTICE: Reports have associated repeated and prolonged occupational overexposure to solvents with permanent brain and nervous system damage. Intentional misuse by deliberately concentrating and inhaling the contents may be harmful or fatal. Use only with adequate ventilation. Keep away from heat, sparks and flame. Vapors may cause flash fire. Do not smoke. Do not breathe sanding dust or vapors. Ensure fresh air entry during application and drying. If you experience eye watering, headache or dizziness or if air monitoring demonstrates vapor/mist levels are above applicable limits, wear an appropriate, properly fitted respirator (NIOSH approved) during and after application. Avoid contact with eyes, skin and clothing. Wash thoroughly after handling. FIRST AID: In case of eye contact, flush immediately with plenty of water for at least 15 minutes and get medical attention immediately; for skin, wash thoroughly with soap and water. If you experience difficulty in breathing, leave the area to obtain fresh air. If continued difficulty is experienced, get medical attention immediately. If swallowed, do not induce vomiting. Call physician immediately. In case of spillage, absorb with inert material and dispose in accordance with applicable regulations. See Material Safety Data Sheet for additional information. KEEP OUT OF REACH OF CHILDREN.WARNING: This product contains a chemical known to the state of California to cause cancer and birth defects, or other reproductive harm.

Contains (CAS #): Talc (14807-96-6), Polyester Resin (Proprietary), Styrene (100-42-5),Magnesite (546-93-0), Calcium Carbonate (1317-65-3), Inert Filler (Proprietary)VOC: Applied = 0.40 lbs/gal (48 g/L), Packaged = 1.46 lbs/gal (175 g/L)

AVERTISSEMENT! LIQUIDE ET VAPEUR INFLAMMABLE. Vapeurs nocives. Peuvent affecter le cerveau ou le système nerveux et provoquer des étourdissements, une migraine ou des nausées. Peut provoquer une irritation du nez et de la gorge. Provoque une irritation oculaire. Provoque une irritation cutanée. AVIS: Les rapports ont associe une surexposition professionnelle répétée et prolongée aux solvants a des dommages permanents au cerveau et au système nerveux. L'emploi abusif intentionnel consistant à concentrer et a inhaler le contenu peut être nocif ou fatal. Utiliser uniquement avec une ventilation adéquate. Éviter le contact avec les yeux, la peau et les vêtements. Se laver abondamment après la manipulation. PREMIERS SOINS: En cas de contact avec les yeux, les rincer immédiatement et abondamment a l'eau pendant au moins 15 minutes et appeler un médecin immédiatement; en cas de contact avec la peau, laver abondamment a l'eau et au savon. En cas de difficulté respiratoire, quitter le lieu et aller a l'air frais. Si la difficulté respiratoire persiste, appeler un médecin immédiatement. En cas d'ingestion, ne pas provoquer de vomissement. Appeler un médecin immédiatement. En cas de renversement, absorber avec un matériau inerte et mettre au rebut conformément aux réglementations en vigueur. Consultez la fiche d’informations de sécurité du matériel pour plus amples informations. NE PAS LAISSER A LA PORTEE DES ENFANTS.

¡ADVERTENCIA! LIQUIDO Y VAPOR INFLAMMABLE. Vapores nocivos. Podrían afectar el cerebro o el sistema nervioso, provocando mareos, cefaleas o nauseas. Provoca irritación de nariz y garganta. Provoca irritación ocular. Irrita la piel. AVISO: hay informes que asocian la sobre exposición repetida y prolongada (por razones laborales) a solventes, con lesiones permanentes en cerebro y sistema nervioso. El mal uso intencional (la concentración e inhalación deliberada del contenido) podría resultar nocivo o fatal. Use únicamente con la ventilación adecuada. Evite el contacto con los ojos, la piel y la ropa. Lávese bien después de manipular el producto.PRIMEROS AUXILIOS: En caso de producirse contacto con los ojos, lávese inmediatamente con agua en abundancia durante al menos 15 minutos y obtenga atención medica de inmediato; en caso de contacto con la piel, lávese bien con agua y jabón. Si tuviese dificultades para respirar, abandone el área y vaya a un sitio con aire fresco. Si continuara con dificultades para respirar, obtenga atención medica de inmediato. Si se ingiriera, no induzca él vomito. Obtenga atención medica de inmediato. En caso de derrame, absorba con material inerte y elimínelo de acuerdo con los reglamentos aplicables. Para mas información consulte la Hoja de Datos de Seguridad de Materiales. MANTENGA FUERA DEL ALCANCE DE LOS NINOS. Distributed by the Members of:

Refinish Distributors AlliancePO Box 10431 • Jackson, TN 38308 • 731-394-9366www.impactcollisionsolutions.com188351 (101051) 5/10

IMP 2102

Contents: 0.8 U.S. Gallon (3.0 Liters)WARNING! FLAMMABLE LIQUID AND VAPOR.

(See Cautions on Back Panel.)

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Contains (CAS #): Polyester Resin (Proprietary), Talc (14807-96-6), Styrene (100-42-5),Calcium Carbonate (1317-65-3), Magnesite (546-93-0), Inert Filler (Proprietary) Quartz (14808-60-7)Contains (CAS #): Polyester Resin (Proprietary), Talc (14807-96-6), Styrene (100-42-5),Calcium Carbonate (1317-65-3), Magnesite (546-93-0), Inert Filler (Proprietary) Quartz (14808-60-7)VOC: Applied = 0.35 lbs/gal (42 g/L), Packaged = 1.58 lbs/gal (190 g/L)VOC: Applied = 0.35 lbs/gal (42 g/L), Packaged = 1.58 lbs/gal (190 g/L)

BOLD GOLD WARNING! Vapor harmful. May affect the brain or nervous system causingdizziness, headache or nausea. Causes eye, skin, nose and throat irritation.NOTICE: Reports have associated repeated and prolonged occupational overexposure to solvents with permanent brain and nervous system damage. Intentional misuse by deliberately concentrating and inhaling the contents may be harmful or fatal. Cancer hazard. May contain respirable quartz, which can cause cancer. (Risk of cancer depends on duration and level of exposure to dust from sanding surfaces.) Use only with adequate ventilation. Keep away from heat, sparks and flame. Vapors may cause flash fire. Do not smoke. Do not breathe sanding dust or vapors. If you experience eye watering, headache or dizziness, wear an appropriate, properly fitted respirator (NIOSH approved) during and after application. Avoid contact with eyes, skin and clothing. Wash thoroughly after handling. FIRST AID: In case of eye contact, flush immediately with plenty of water for at least 15 minutes and get medical attention immediately; for skin, wash thoroughly with soap and water. If you experience difficulty in breathing, leave the area to obtain fresh air. If continued difficulty is experienced, get medical attention immediately. If swallowed, do not induce vomiting. Call physician immediately. In case of spillage, absorb with inert material and dispose in accordance with applicable regulations.See Material Safety Data Sheet for additional information. KEEP OUT OF REACH OF CHILDREN.WARNING: This product contains a chemical known to the state of California to cause cancer and birth defects, or other reproductive harm.AVERTISSEMENT! LIQUIDE ET VAPEUR INFLAMMABLES. Vapeurs nocives. Peuvent affecter le cerveau ou le système nerveux et provoquer des étourdissements, une migraine ou des nausées. Peut provoquer une irritation du nez et de la gorge. Provoque une irritation oculaire. Provoque une irritation cutanée. AVIS: Les rapports ont associe une surexposition professionnelle répétée et prolongée aux solvants a des dommages permanents au cerveau et au système nerveux. L'emploi abusif intentionnel consistant à concentrer et a inhaler le contenu peut être nocif ou fatal. Utiliser uniquement avec une ventilation adéquate. Éloigner de la chaleur, des étincelles et des flammes. Les vapeurs peuvent provoquer un feu a inflammation instantanée. Éviter le contact avec les yeux, la peau et les vêtements. Se laver abondamment après la manipulation. PREMIERS SOINS: En cas de contact avec les yeux, les rincer immédiatement et abondamment a l'eau pendant au moins 15 minutes et appeler un médecin immédiatement; en cas de contact avec la peau, laver abondamment a l'eau et au savon. En cas de difficulté respiratoire, quitter le lieu et aller a l'air frais. Si la difficulté respiratoire persiste, appeler un médecin immédiatement. En cas d'ingestion, ne pas provoquer de vomissement. Appeler un médecin immédiatement. En cas de renversement, absorber avec un matériau inerte et mettre au rebut conformément aux réglementations en vigueur. Consultez la fiche d’informations de sécurité du matériel pour plus amples informations.NE PAS LAISSER A LA PORTEE DES ENFANTS

¡ADVERTENCIA! LIQUIDO Y VAPOR INFLAMABLE. Vapores nocivos. Podrían afectar el cerebro o el sistema nervioso, provocando mareos, cefaleas o nauseas. Provoca irritación de nariz y garganta. Provoca irritación ocular. Irrita la piel. AVISO: hay informes que asocian la sobre exposición repetida y prolongada (por razones laborales) a solventes, con lesiones permanentes en cerebro y sistema nervioso. El mal uso intencional (la concentración e inhalación deliberada del contenido) podría resultar nocivo o fatal. Use únicamente con la ventilación adecuada. Mantenga alejado de calor, chispas y llamas. Los vapores podrían provocar un fuego espontáneo. Evite el contacto con los ojos, la piel y la ropa. Lávese bien después de manipular el producto. PRIMEROS AUXILIOS: En caso de producirse contacto con los ojos, lávese inmediatamente con agua en abundancia durante al menos 15 minutos y obtenga atención medica de inmediato; en caso de contacto con la piel, lávese bien con agua y jabón. Si tuviese dificultades para respirar, abandone el área y vaya a un sitio con aire fresco. Si continuara con dificultades para respirar, obtenga atención medica de inmediato. Si se ingiriera, no induzca él vomito. Obtenga atención medica de inmediato. En caso de derrame, absorba con material inerte y elimínelo de acuerdo con los reglamentos aplicables.Para mas información consulte la Hoja de Datos de Seguridad de Materiales.MANTENGA FUERA DEL ALCANCE DE LOS NINOS.

BAR CODE7 93573 68689 3

BOLD GOLD is a premium body filler formulated with the highest grade tack free and stain resistant resin.

DIRECTIONS

PREPARATION: Clean surface. Remove all dirt, oil, grease and wax. Use a 40-80 grit disc to remove paint. NOTE: Coarse grinding along with improper mixing and application increases pinholes. Surface must be completely dry before application. MIXING: Place desired amount of filler on a clean, non-fibrous mixing board. Add a ribbon of cream hardener from edge to edge accross the center of a 4" in diameter puddle of filler (2% by weight). Puddles larger than 4" in diameter will require additional hardener. Mix thoroughly until uniform color is achieved. Approximate setting time is 5-6 minutes @ 75˚ to 80˚ F (27˚ C). APPLICATION: Spread a thin layer of mixed material over surface using firm pressure to assure fewer pinholes and proper adhesion. Apply additional layers building area slightly higher than the surface to allow for sanding. FINISH: Sandable in approximately 20 minutes. Rough sand hardened filler to desired contour. Finish sand with finer grit sandpaper. Never return mixed filler to can; keep can closed and store in a cool place.

INSTRUCTIONS

PRÉPARATION: Nettoyez la surface. Enlevez toute la saleté, l'huile, la graisse et la cire. Employez un disque abrasif de 40-80 pour enlever la peinture. NOTEZ: Une grosse mouture en plus d'un mélange et d'une application impropres augmentera le nombre de petits trous. La surface doit être complètement sèche avant l'application. MÉLANGE: Placez la quantité désirée de mastic sur une planche à mélange propre non fibreuse. Ajoutez une bande de durcisseur en crème d'un bord à l'autre en travers du centre de la grosse goûte de mastic de 4 pouces de diamètre (2% par poids). Pour les grosses goIutes de plus de 4 pouces de diamètre, utilisez plus de durcisseur. Mélangez intensivement jusqu'à l'obtention d'une couleur uniforme. Le temps approximatif de préparation est de 5 à 6 minutes. @ 75 à 80 F (27˚ C). APPLICATION: Étalez une fine couche de la mixture sur la surface en pressant fermement pour assurer moins de petits trous et une adhésion parfaite. Appliquez des couches supplémentaires pour établir une zone sensiblement plus élevée que la surface pour permettre le ponçage. FINITION: Ponçable en approximativement 20 minutes. Poncez fermement le mastic durci au relief désiré. Finissez le ponçage avec du papier de verre plus fin. Ne jamais remettre le mastic mélangé dans le pot; gardez le pot hermétiquement clos et conservez le dans un endroit frais.

INSTRUCCIONES

PREPARACION: Limpie la superficie. Quite toda la tierra, aceite, grasa y cera. Use un disco de pulir 40-80 para quitar la pintura. NOTA: El lijado crudo acoplado con mezcla y aplicación impropias aumentarán los hoyuelos. La superficie debe estar completamente seca antes de la aplicación. MEZCLA: Coloque la cantidad deseada de masilla en una tabla limpia de mezcla no fibrosa. Añada una banda de la crema endurecedora de un borde al otro a través del centro de un charco de masilla de 4 pulgadas en diámetro (2% al peso). Charcos de más de 4 pulgadas en diámetro requerirán más endurecedor. Mezcle muy bien hasta que alcance un color uniforme. El tiempo aproximado de asentamiento es de 5-6 minutos a 75 hasta 80 F (27˚ C). APLICACIÓN: Extienda una capa fina de la mezcla sobre la superficie presionando firmemente para eliminar los hoyuelos y asegurarse de una buena adhesión. Para permitir el lijado, aplique capas adicionales, haciendo que el área de la mezcla esté levantada del resto de la superficie. ACABADO: Puede lijarse en aproximadamente 20 minutos. Use una lija gruesa para darle el contorno deseado a la masilla endurecida. Termine de pulir con papel de lija más fino. Nunca vuelva a poner la masilla mezclada en la lata; mantenga la lata cerrada y guárdela en un lugar fresco.

LIMITATIONS: Seller and manufacturer warrant this product for its intended use only as stated on product. Seller’s and manufacturer’s liability on any claim, including negligence, for any loss, damage or injury, direct or otherwise, arising out of, connected with, or resulting from manufacture, sale, delivery, resale, repair or use of any goods covered by or furnished hereunder, shall not exceed the cost of replacing product. Product should be used by trained professionals.

N O N - C L O G F I L L E RGET-AGRIP

Distributed by the Members of:Refinish Distributors AlliancePO Box 10431 • Jackson, TN 38308 • 731-394-9366www.impactcollisionsolutions.com188351 (101051) 5/10

BOLDGOLDIMP 2101

Contents: 0.8 U.S. Gallon (3.0 Liters)WARNING! FLAMMABLE LIQUID AND VAPOR.

(See Cautions on Back Panel.)

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Contains (CAS #): Polyester Resin (Proprietary), Talc (14807-96-6), Styrene (100-42-5),Calcium Carbonate (1317-65-3), Magnesite (546-93-0), Inert Filler (Proprietary) Quartz (14808-60-7)Contains (CAS #): Polyester Resin (Proprietary), Talc (14807-96-6), Styrene (100-42-5),Calcium Carbonate (1317-65-3), Magnesite (546-93-0), Inert Filler (Proprietary) Quartz (14808-60-7)VOC: Applied = 0.35 lbs/gal (42 g/L), Packaged = 1.58 lbs/gal (190 g/L)VOC: Applied = 0.35 lbs/gal (42 g/L), Packaged = 1.58 lbs/gal (190 g/L)

BOLD GOLD WARNING! Vapor harmful. May affect the brain or nervous system causingdizziness, headache or nausea. Causes eye, skin, nose and throat irritation.NOTICE: Reports have associated repeated and prolonged occupational overexposure to solvents with permanent brain and nervous system damage. Intentional misuse by deliberately concentrating and inhaling the contents may be harmful or fatal. Cancer hazard. May contain respirable quartz, which can cause cancer. (Risk of cancer depends on duration and level of exposure to dust from sanding surfaces.) Use only with adequate ventilation. Keep away from heat, sparks and flame. Vapors may cause flash fire. Do not smoke. Do not breathe sanding dust or vapors. If you experience eye watering, headache or dizziness, wear an appropriate, properly fitted respirator (NIOSH approved) during and after application. Avoid contact with eyes, skin and clothing. Wash thoroughly after handling. FIRST AID: In case of eye contact, flush immediately with plenty of water for at least 15 minutes and get medical attention immediately; for skin, wash thoroughly with soap and water. If you experience difficulty in breathing, leave the area to obtain fresh air. If continued difficulty is experienced, get medical attention immediately. If swallowed, do not induce vomiting. Call physician immediately. In case of spillage, absorb with inert material and dispose in accordance with applicable regulations.See Material Safety Data Sheet for additional information. KEEP OUT OF REACH OF CHILDREN.WARNING: This product contains a chemical known to the state of California to cause cancer and birth defects, or other reproductive harm.AVERTISSEMENT! LIQUIDE ET VAPEUR INFLAMMABLES. Vapeurs nocives. Peuvent affecter le cerveau ou le système nerveux et provoquer des étourdissements, une migraine ou des nausées. Peut provoquer une irritation du nez et de la gorge. Provoque une irritation oculaire. Provoque une irritation cutanée. AVIS: Les rapports ont associe une surexposition professionnelle répétée et prolongée aux solvants a des dommages permanents au cerveau et au système nerveux. L'emploi abusif intentionnel consistant à concentrer et a inhaler le contenu peut être nocif ou fatal. Utiliser uniquement avec une ventilation adéquate. Éloigner de la chaleur, des étincelles et des flammes. Les vapeurs peuvent provoquer un feu a inflammation instantanée. Éviter le contact avec les yeux, la peau et les vêtements. Se laver abondamment après la manipulation. PREMIERS SOINS: En cas de contact avec les yeux, les rincer immédiatement et abondamment a l'eau pendant au moins 15 minutes et appeler un médecin immédiatement; en cas de contact avec la peau, laver abondamment a l'eau et au savon. En cas de difficulté respiratoire, quitter le lieu et aller a l'air frais. Si la difficulté respiratoire persiste, appeler un médecin immédiatement. En cas d'ingestion, ne pas provoquer de vomissement. Appeler un médecin immédiatement. En cas de renversement, absorber avec un matériau inerte et mettre au rebut conformément aux réglementations en vigueur. Consultez la fiche d’informations de sécurité du matériel pour plus amples informations.NE PAS LAISSER A LA PORTEE DES ENFANTS

¡ADVERTENCIA! LIQUIDO Y VAPOR INFLAMABLE. Vapores nocivos. Podrían afectar el cerebro o el sistema nervioso, provocando mareos, cefaleas o nauseas. Provoca irritación de nariz y garganta. Provoca irritación ocular. Irrita la piel. AVISO: hay informes que asocian la sobre exposición repetida y prolongada (por razones laborales) a solventes, con lesiones permanentes en cerebro y sistema nervioso. El mal uso intencional (la concentración e inhalación deliberada del contenido) podría resultar nocivo o fatal. Use únicamente con la ventilación adecuada. Mantenga alejado de calor, chispas y llamas. Los vapores podrían provocar un fuego espontáneo. Evite el contacto con los ojos, la piel y la ropa. Lávese bien después de manipular el producto. PRIMEROS AUXILIOS: En caso de producirse contacto con los ojos, lávese inmediatamente con agua en abundancia durante al menos 15 minutos y obtenga atención medica de inmediato; en caso de contacto con la piel, lávese bien con agua y jabón. Si tuviese dificultades para respirar, abandone el área y vaya a un sitio con aire fresco. Si continuara con dificultades para respirar, obtenga atención medica de inmediato. Si se ingiriera, no induzca él vomito. Obtenga atención medica de inmediato. En caso de derrame, absorba con material inerte y elimínelo de acuerdo con los reglamentos aplicables.Para mas información consulte la Hoja de Datos de Seguridad de Materiales.MANTENGA FUERA DEL ALCANCE DE LOS NINOS.

BAR CODE7 93573 68689 3

BOLD GOLD is a premium body filler formulated with the highest grade tack free and stain resistant resin.

DIRECTIONS

PREPARATION: Clean surface. Remove all dirt, oil, grease and wax. Use a 40-80 grit disc to remove paint. NOTE: Coarse grinding along with improper mixing and application increases pinholes. Surface must be completely dry before application. MIXING: Place desired amount of filler on a clean, non-fibrous mixing board. Add a ribbon of cream hardener from edge to edge accross the center of a 4" in diameter puddle of filler (2% by weight). Puddles larger than 4" in diameter will require additional hardener. Mix thoroughly until uniform color is achieved. Approximate setting time is 5-6 minutes @ 75˚ to 80˚ F (27˚ C). APPLICATION: Spread a thin layer of mixed material over surface using firm pressure to assure fewer pinholes and proper adhesion. Apply additional layers building area slightly higher than the surface to allow for sanding. FINISH: Sandable in approximately 20 minutes. Rough sand hardened filler to desired contour. Finish sand with finer grit sandpaper. Never return mixed filler to can; keep can closed and store in a cool place.

INSTRUCTIONS

PRÉPARATION: Nettoyez la surface. Enlevez toute la saleté, l'huile, la graisse et la cire. Employez un disque abrasif de 40-80 pour enlever la peinture. NOTEZ: Une grosse mouture en plus d'un mélange et d'une application impropres augmentera le nombre de petits trous. La surface doit être complètement sèche avant l'application. MÉLANGE: Placez la quantité désirée de mastic sur une planche à mélange propre non fibreuse. Ajoutez une bande de durcisseur en crème d'un bord à l'autre en travers du centre de la grosse goûte de mastic de 4 pouces de diamètre (2% par poids). Pour les grosses goIutes de plus de 4 pouces de diamètre, utilisez plus de durcisseur. Mélangez intensivement jusqu'à l'obtention d'une couleur uniforme. Le temps approximatif de préparation est de 5 à 6 minutes. @ 75 à 80 F (27˚ C). APPLICATION: Étalez une fine couche de la mixture sur la surface en pressant fermement pour assurer moins de petits trous et une adhésion parfaite. Appliquez des couches supplémentaires pour établir une zone sensiblement plus élevée que la surface pour permettre le ponçage. FINITION: Ponçable en approximativement 20 minutes. Poncez fermement le mastic durci au relief désiré. Finissez le ponçage avec du papier de verre plus fin. Ne jamais remettre le mastic mélangé dans le pot; gardez le pot hermétiquement clos et conservez le dans un endroit frais.

INSTRUCCIONES

PREPARACION: Limpie la superficie. Quite toda la tierra, aceite, grasa y cera. Use un disco de pulir 40-80 para quitar la pintura. NOTA: El lijado crudo acoplado con mezcla y aplicación impropias aumentarán los hoyuelos. La superficie debe estar completamente seca antes de la aplicación. MEZCLA: Coloque la cantidad deseada de masilla en una tabla limpia de mezcla no fibrosa. Añada una banda de la crema endurecedora de un borde al otro a través del centro de un charco de masilla de 4 pulgadas en diámetro (2% al peso). Charcos de más de 4 pulgadas en diámetro requerirán más endurecedor. Mezcle muy bien hasta que alcance un color uniforme. El tiempo aproximado de asentamiento es de 5-6 minutos a 75 hasta 80 F (27˚ C). APLICACIÓN: Extienda una capa fina de la mezcla sobre la superficie presionando firmemente para eliminar los hoyuelos y asegurarse de una buena adhesión. Para permitir el lijado, aplique capas adicionales, haciendo que el área de la mezcla esté levantada del resto de la superficie. ACABADO: Puede lijarse en aproximadamente 20 minutos. Use una lija gruesa para darle el contorno deseado a la masilla endurecida. Termine de pulir con papel de lija más fino. Nunca vuelva a poner la masilla mezclada en la lata; mantenga la lata cerrada y guárdela en un lugar fresco.

LIMITATIONS: Seller and manufacturer warrant this product for its intended use only as stated on product. Seller’s and manufacturer’s liability on any claim, including negligence, for any loss, damage or injury, direct or otherwise, arising out of, connected with, or resulting from manufacture, sale, delivery, resale, repair or use of any goods covered by or furnished hereunder, shall not exceed the cost of replacing product. Product should be used by trained professionals.

P R E M I U M G O L D F I L L E R

Distributed by the Members of:Refinish Distributors AlliancePO Box 10431 • Jackson, TN 38308 • 731-394-9366www.impactcollisionsolutions.com188351 (101051) 5/10

REFINISH PRODUCTS • UniversalClear(4:1) • EuroClear(2:1) • HSUrethanePrimer(4:1) • Activators

SHOP SUPPLIES • Paint Paddles • PaintStrainers • Paint Cans • BodyStands • RazorBlades

Your Collision Solutions Partner

STRENGTHIN NUMBERS

Page 4: BUSINESS / MARKETING PROGRAMS FOR COLLISION SHOPS …rda-impact.com › wp-content › uploads › 2015 › 08 › RDA-Prospect-Bro… · BUSINESS / MARKETING PROGRAMS FOR COLLISION

WHO WE ARE

• LeadingRefinishDistributors • Crosssectionofallmajorrefinishbrands • Supportersofourmanufacturerpartners • LeveragethestrengthofindividualMembers • Leverage purchasing power • Resourceforbusinessandmarketingapproaches

TRAINING

SEMINARS RDAoffersTrainingSeminarsforourMembersandKeyPeople

Topics have included: • RemovingCostfromDistribution • HowValue-AddedProgramsDistinguishUsfromtheCompetition • NegotiationandRelationshipBuilding • UnderstandingBodyShopProfitability • YourRoleasaSalesperson,ConsultantandTeacher • DisruptStatusQuo,BecomeAGameChanger • OSHA:TheRegulatoryIssuesWeFaceToday • IfYouThinkYou’reImmunetoaCrisis,You’reNuts • Consolidation:COPE,SURVIVE&THRIVE • DoingThingstheRightWay

EXCEED YOUR CUSTOMERS EXPECTATIONS!

ABRASIVES • 3"and6"HookandLoopDiscs • 6"PSARefills • LongboardPSARollsandPSASheets • WetorDrySheets • 2"and3"GrindingDiscs

AEROSOLS • AcidEtchPrimer •HighBuildPrimer • WeldThruPrimer • Adhesion Promoter • Clear Coat •GuideCoat • TrimBlack

BODY REPAIR • Fillers,PuttysandGlazes

CHEMICALS & SOLVENTS • SprayGunCleaners • SpecialtySolvents • CACompliantSprayGunCleaners • CACompliantLacquerThinners

MASKING PRODUCTS • GreenMaskingPaper • TotalMaskPaper • WhiteUrethaneMaskingPaper • BluePolyMaskingPaper • GreenHandMaskPaper • WhiteUrethaneGradeHandMaskPaper • PlasticSheetingandProtective

ElementBarrier

WEBINARS • Live webinars • LibraryofrecordedwebinarsavailableonYouTube • Over 1,000 companies have attended our webinars • Over5,000hitsonRDA/IMPACTYouTubechannel

Webinar topics have included: •AnIntroductiontoIMPACTAbrasivesProducts •BetterUnderstandingCreditCardProcessing •CollectionServices •ProductSpecificSalesTraining •OSHA:TheRegulatoryIssuesWeFaceToday

MEMBER NETWORKING

• Learnfromyourpeers • Participate in strategic committees • Exchangevaluableinformation

MEMBERSHIP MEETINGS

• AttendtwoMemberMeetingsayear • Engageininteractiveworkshopsandroundtables • Learnfromandmeethigh-profileindustryspeakers • Focus on distributor relevant topics

The mission of RDA is to enhance the success of our Members and Partners

Member Testimonials

“Thisseminarmademeunderstandtheneedtocontinuallydifferentiateourselves to remain successful and competitive.”

“ThankstotheDiscoveryLeadershipandtheRDATeamforagreatjobpresentingalifechanging new approachforsuccess.”

“In35yearsofservicetotheindustrythis is the most relevant and street usefulprogramIhavehadthepleasureto attend.”

“ThevalueofthisinformationisPRICELESS! Howdoyouplaceadollar value on learning how to improve yourself?”

“I realized that a strength overused becomesaweakness.Iwillstepoutofmycomfortzonesothatmystrengths donotcreateabarrierformetogrowpersonallyandprofessionally.”

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IMPACT PERFORMANCE PRODUCTS...EXCEEDING CUSTOMER EXPECTATIONS!

www.impactcollisionsolutions.com

IMPACT PERFORMANCE PRODUCTS

RDA’s exclusive brand issupplied by leading manufacturers throughout the U.S.

The products that carry the IMPACT Performance Products label meet the standards defined by Refinish Distributors Alliance, Inc.

Our products are noted for their quality and consistency and are field tested by the manufacturers.

PROFESSIONAL PRODUCTSAbrasives, Aerosols, Body Repair,Chemicals & Solvents, Masking Products and Performance Products

Why Join RDA?

J & R Auto Body SupplyFramingham, MAMichael Coran, CEO “IjoinedRDAbecauseIseethegroupasauniqueopportunityforwholesaledistributioninthecollisionindustry.RDAiscomprisedofthebest,mostinnovative,forward-thinking distributors with whomwewanttoalignourselves.Thenetworkingisatremendousbenefit,andIenjoytheinformationandtheideasthatmembers share with one another. I look forwardtoRDAgrowingourdistributionmodel and our distribution message to provide a strong national footprint.”

Gladwin Paint CompanySan Antonio, TX Layla Gladwin Maus, Vice President

“WejoinedRDAinSeptember2009because a collective power is greaterthananythingwecanaccomplishsingularly.TheothermembersofRDAare companies we admire and think that wecanlearnfrom.Wecanofferourcustomers programs and services that wouldn’tbeavailabletousseparately.TheIMPACTbrandproductsallowustodifferentiateourselvesinourmarketandhavesavedGladwinPaintsignificant dollarsannuallyeachyear.”

RDA’s exclusive brandissuppliedbyleadingManufacturersthroughouttheUnitedStates.TheproductsthatcarrytheIMPACTPerformanceProductslabelmeetthestandardsdefinedbyRefinishDistributorsAlliance,Inc.Ourproductsarenotedfortheirqualityandconsistencyandarefieldtestedbythemanufacturers.

IMPACT PERFORMANCE PRODUCTS

DESCRIPTION: A tack free, lightweight autobody filler designed to reduce sandpaper clogging and sand to a fine finish.

DIRECTIONS

PREPARATION: Clean surface. Remove all dirt, oil, grease and wax. Use a 40-80 grit disc to remove paint. NOTE: Coarse grinding along with improper mixing and application increases pinholes. Surface must be completely dry before application. MIXING: Place desired amount of filler on a clean, non-fibrous mixing board. Add a ribbon of cream hardener from edge to edge across the center of a 4" in diameter puddle of filler (2% by weight). Puddles larger than 4" in diameter will require additional hardener. Mix thoroughly until uniform color is achieved. Approximate setting time is 5-6 minutes @ 75˚ to 80˚ F (27˚ C). APPLICATION: Spread a thin layer of mixed material over surface using firm pressure to assure fewer pinholes and proper adhesion. Apply additional layers building area slightly higher than the surface to allow for sanding. FINISH: Sandable in approximately 20 minutes. Rough sand hardened filler to desired contour. Finish sand with finer grit sandpaper. Never return mixed filler to can; keep can closed and store in a cool place.

INSTRUCTIONS

PRÉPARATION: Nettoyez la surface. Enlevez toute la saleté, l'huile, la graisse et la cire. Employez un disque abrasif de 40-80 pour enlever la peinture. NOTEZ: Une grosse mouture en plus d'un mélange et d'une application impropres augmentera le nombre de petits trous. La surface doit être complètement sèche avant l'application. MÉLANGE: Placez la quantité désirée de mastic sur une planche à mélange propre non fibreuse. Ajoutez une bande de durcisseur en crème d'un bord à l'autre en travers du centre de la grosse goûte de mastic de 4 pouces de diamètre (2% par poids). Pour les grosses goIutes de plus de 4 pouces de diamètre, utilisez plus de durcisseur. Mélangez intensivement jusqu'à l'obtention d'une couleur uniforme. Le temps approximatif de préparation est de 5 à 6 minutes. @ 75° à 80° F (27˚ C). APPLICATION: Étalez une fine couche de la mixture sur la surface en pressant fermement pour assurer moins de petits trous et une adhésion parfaite. Appliquez des couches supplémentaires pour établir une zone sensiblement plus élevée que la surface pour permettre le ponçage. FINITION: Ponçable en approximativement 20 minutes. Poncez fermement le mastic durci au relief désiré. Finissez le ponçage avec du papier de verre plus fin. Ne jamais remettre le mastic mélangé dans le pot; gardez le pot hermétiquement clos et conservez le dans un endroit frais.

INSTRUCCIONES

PREPARACION: Limpie la superficie. Quite toda la tierra, aceite, grasa y cera. Use un disco de pulir 40-80 para quitar la pintura. NOTA: El lijado crudo acoplado con mezcla y aplicación impropias aumentarán los hoyuelos. La superficie debe estar completamente seca antes de la aplicación. MEZCLA: Coloque la cantidad deseada de masilla en una tabla limpia de mezcla no fibrosa. Añada una banda de la crema endurecedora de un borde al otro a través del centro de un charco de masilla de 4 pulgadas en diámetro (2% al peso). Charcos de más de 4 pulgadas en diámetro requerirán más endurecedor. Mezcle muy bien hasta que alcance un color uniforme. El tiempo aproximado de asentamiento es de 5-6 minutos a 75° hasta 80° F (27˚ C). APLICACIÓN: Extienda una capa fina de la mezcla sobre la superficie presionando firmemente para eliminar los hoyuelos y asegurarse de una buena adhesión. Para permitir el lijado, aplique capas adicionales, haciendo que el área de la mezcla esté levantada del resto de la superficie. ACABADO: Puede lijarse en aproximadamente 20 minutos. Use una lija gruesa para darle el contorno deseado a la masilla endurecida. Termine de pulir con papel de lija más fino. Nunca vuelva a poner la masilla mezclada en la lata; mantenga la lata cerrada y guárdela en un lugar fresco.

LIMITATIONS: Seller and manufacturer warrant this product for its intended use only as stated on product. Seller’s and manufacturer’s liability on any claim, including negligence, for any loss, damage or injury, direct or otherwise, arising out of, connected with, or resulting from manufacture, sale, delivery, resale, repair or use of any goods covered by or furnished hereunder, shall not exceed the cost of replacing product. Product should be used by trained professionals.

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BAR CODE7 93573 68691 6

RITE LITEIMP 2103

L I G H T W E I G H T F I L L E R

Contents: 0.8 U.S. Gallon (3.0 Liters)WARNING! FLAMMABLE LIQUID AND VAPOR.

(See Cautions on Back Panel.)

RITE LITE WARNING! Vapor harmful. May affect the brain or nervous system causingdizziness, headache or nausea. Causes eye, skin, nose and throat irritation.NOTICE: Reports have associated repeated and prolonged occupational overexposure to solvents with permanent brain and nervous system damage. Intentional misuse by deliberately concentrating and inhaling the contents may be harmful or fatal. Use only with adequate ventilation. Keep away from heat, sparks and flame. Vapors may cause flash fire. Do not smoke. Do not breathe sanding dust or vapors. Ensure fresh air entry during application and drying. If you experience eye watering, headache or dizziness or if air monitoring demonstrates vapor/mist levels are above applicable limits, wear an appropriate, properly fitted respirator (NIOSH approved) during and after application. Avoid contact with eyes, skin and clothing. Wash thoroughly after handling. FIRST AID: In case of eye contact, flush immediately with plenty of water for at least 15 minutes and get medical attention immediately; for skin, wash thoroughly with soap and water. If you experience difficulty in breathing, leave the area to obtain fresh air. If continued difficulty is experienced, get medical attention immediately. If swallowed, do not induce vomiting. Call physician immediately. In case of spillage, absorb with inert material and dispose in accordance with applicable regulations. See Material Safety Data Sheet for additional information. KEEP OUT OF REACH OF CHILDREN.WARNING: This product contains a chemical known to the state of California to cause cancer and birth defects, or other reproductive harm.

Contains (CAS #): Talc (14807-96-6), Polyester Resin (Proprietary), Styrene (100-42-5),Magnesite (546-93-0), Calcium Carbonate (1317-65-3), Inert Filler (Proprietary)VOC: Applied = 0.40 lbs/gal (48 g/L), Packaged = 1.46 lbs/gal (175 g/L)

AVERTISSEMENT! LIQUIDE ET VAPEUR INFLAMMABLE. Vapeurs nocives. Peuvent affecter le cerveau ou le système nerveux et provoquer des étourdissements, une migraine ou des nausées. Peut provoquer une irritation du nez et de la gorge. Provoque une irritation oculaire. Provoque une irritation cutanée. AVIS: Les rapports ont associe une surexposition professionnelle répétée et prolongée aux solvants a des dommages permanents au cerveau et au système nerveux. L'emploi abusif intentionnel consistant à concentrer et a inhaler le contenu peut être nocif ou fatal. Utiliser uniquement avec une ventilation adéquate. Éviter le contact avec les yeux, la peau et les vêtements. Se laver abondamment après la manipulation. PREMIERS SOINS: En cas de contact avec les yeux, les rincer immédiatement et abondamment a l'eau pendant au moins 15 minutes et appeler un médecin immédiatement; en cas de contact avec la peau, laver abondamment a l'eau et au savon. En cas de difficulté respiratoire, quitter le lieu et aller a l'air frais. Si la difficulté respiratoire persiste, appeler un médecin immédiatement. En cas d'ingestion, ne pas provoquer de vomissement. Appeler un médecin immédiatement. En cas de renversement, absorber avec un matériau inerte et mettre au rebut conformément aux réglementations en vigueur. Consultez la fiche d’informations de sécurité du matériel pour plus amples informations. NE PAS LAISSER A LA PORTEE DES ENFANTS.

¡ADVERTENCIA! LIQUIDO Y VAPOR INFLAMMABLE. Vapores nocivos. Podrían afectar el cerebro o el sistema nervioso, provocando mareos, cefaleas o nauseas. Provoca irritación de nariz y garganta. Provoca irritación ocular. Irrita la piel. AVISO: hay informes que asocian la sobre exposición repetida y prolongada (por razones laborales) a solventes, con lesiones permanentes en cerebro y sistema nervioso. El mal uso intencional (la concentración e inhalación deliberada del contenido) podría resultar nocivo o fatal. Use únicamente con la ventilación adecuada. Evite el contacto con los ojos, la piel y la ropa. Lávese bien después de manipular el producto.PRIMEROS AUXILIOS: En caso de producirse contacto con los ojos, lávese inmediatamente con agua en abundancia durante al menos 15 minutos y obtenga atención medica de inmediato; en caso de contacto con la piel, lávese bien con agua y jabón. Si tuviese dificultades para respirar, abandone el área y vaya a un sitio con aire fresco. Si continuara con dificultades para respirar, obtenga atención medica de inmediato. Si se ingiriera, no induzca él vomito. Obtenga atención medica de inmediato. En caso de derrame, absorba con material inerte y elimínelo de acuerdo con los reglamentos aplicables. Para mas información consulte la Hoja de Datos de Seguridad de Materiales. MANTENGA FUERA DEL ALCANCE DE LOS NINOS. Distributed by the Members of:

Refinish Distributors AlliancePO Box 10431 • Jackson, TN 38308 • 731-394-9366www.impactcollisionsolutions.com188351 (101051) 5/10

IMP 2102

Contents: 0.8 U.S. Gallon (3.0 Liters)WARNING! FLAMMABLE LIQUID AND VAPOR.

(See Cautions on Back Panel.)

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Contains (CAS #): Polyester Resin (Proprietary), Talc (14807-96-6), Styrene (100-42-5),Calcium Carbonate (1317-65-3), Magnesite (546-93-0), Inert Filler (Proprietary) Quartz (14808-60-7)Contains (CAS #): Polyester Resin (Proprietary), Talc (14807-96-6), Styrene (100-42-5),Calcium Carbonate (1317-65-3), Magnesite (546-93-0), Inert Filler (Proprietary) Quartz (14808-60-7)VOC: Applied = 0.35 lbs/gal (42 g/L), Packaged = 1.58 lbs/gal (190 g/L)VOC: Applied = 0.35 lbs/gal (42 g/L), Packaged = 1.58 lbs/gal (190 g/L)

BOLD GOLD WARNING! Vapor harmful. May affect the brain or nervous system causingdizziness, headache or nausea. Causes eye, skin, nose and throat irritation.NOTICE: Reports have associated repeated and prolonged occupational overexposure to solvents with permanent brain and nervous system damage. Intentional misuse by deliberately concentrating and inhaling the contents may be harmful or fatal. Cancer hazard. May contain respirable quartz, which can cause cancer. (Risk of cancer depends on duration and level of exposure to dust from sanding surfaces.) Use only with adequate ventilation. Keep away from heat, sparks and flame. Vapors may cause flash fire. Do not smoke. Do not breathe sanding dust or vapors. If you experience eye watering, headache or dizziness, wear an appropriate, properly fitted respirator (NIOSH approved) during and after application. Avoid contact with eyes, skin and clothing. Wash thoroughly after handling. FIRST AID: In case of eye contact, flush immediately with plenty of water for at least 15 minutes and get medical attention immediately; for skin, wash thoroughly with soap and water. If you experience difficulty in breathing, leave the area to obtain fresh air. If continued difficulty is experienced, get medical attention immediately. If swallowed, do not induce vomiting. Call physician immediately. In case of spillage, absorb with inert material and dispose in accordance with applicable regulations.See Material Safety Data Sheet for additional information. KEEP OUT OF REACH OF CHILDREN.WARNING: This product contains a chemical known to the state of California to cause cancer and birth defects, or other reproductive harm.AVERTISSEMENT! LIQUIDE ET VAPEUR INFLAMMABLES. Vapeurs nocives. Peuvent affecter le cerveau ou le système nerveux et provoquer des étourdissements, une migraine ou des nausées. Peut provoquer une irritation du nez et de la gorge. Provoque une irritation oculaire. Provoque une irritation cutanée. AVIS: Les rapports ont associe une surexposition professionnelle répétée et prolongée aux solvants a des dommages permanents au cerveau et au système nerveux. L'emploi abusif intentionnel consistant à concentrer et a inhaler le contenu peut être nocif ou fatal. Utiliser uniquement avec une ventilation adéquate. Éloigner de la chaleur, des étincelles et des flammes. Les vapeurs peuvent provoquer un feu a inflammation instantanée. Éviter le contact avec les yeux, la peau et les vêtements. Se laver abondamment après la manipulation. PREMIERS SOINS: En cas de contact avec les yeux, les rincer immédiatement et abondamment a l'eau pendant au moins 15 minutes et appeler un médecin immédiatement; en cas de contact avec la peau, laver abondamment a l'eau et au savon. En cas de difficulté respiratoire, quitter le lieu et aller a l'air frais. Si la difficulté respiratoire persiste, appeler un médecin immédiatement. En cas d'ingestion, ne pas provoquer de vomissement. Appeler un médecin immédiatement. En cas de renversement, absorber avec un matériau inerte et mettre au rebut conformément aux réglementations en vigueur. Consultez la fiche d’informations de sécurité du matériel pour plus amples informations.NE PAS LAISSER A LA PORTEE DES ENFANTS

¡ADVERTENCIA! LIQUIDO Y VAPOR INFLAMABLE. Vapores nocivos. Podrían afectar el cerebro o el sistema nervioso, provocando mareos, cefaleas o nauseas. Provoca irritación de nariz y garganta. Provoca irritación ocular. Irrita la piel. AVISO: hay informes que asocian la sobre exposición repetida y prolongada (por razones laborales) a solventes, con lesiones permanentes en cerebro y sistema nervioso. El mal uso intencional (la concentración e inhalación deliberada del contenido) podría resultar nocivo o fatal. Use únicamente con la ventilación adecuada. Mantenga alejado de calor, chispas y llamas. Los vapores podrían provocar un fuego espontáneo. Evite el contacto con los ojos, la piel y la ropa. Lávese bien después de manipular el producto. PRIMEROS AUXILIOS: En caso de producirse contacto con los ojos, lávese inmediatamente con agua en abundancia durante al menos 15 minutos y obtenga atención medica de inmediato; en caso de contacto con la piel, lávese bien con agua y jabón. Si tuviese dificultades para respirar, abandone el área y vaya a un sitio con aire fresco. Si continuara con dificultades para respirar, obtenga atención medica de inmediato. Si se ingiriera, no induzca él vomito. Obtenga atención medica de inmediato. En caso de derrame, absorba con material inerte y elimínelo de acuerdo con los reglamentos aplicables.Para mas información consulte la Hoja de Datos de Seguridad de Materiales.MANTENGA FUERA DEL ALCANCE DE LOS NINOS.

BAR CODE7 93573 68689 3

BOLD GOLD is a premium body filler formulated with the highest grade tack free and stain resistant resin.

DIRECTIONS

PREPARATION: Clean surface. Remove all dirt, oil, grease and wax. Use a 40-80 grit disc to remove paint. NOTE: Coarse grinding along with improper mixing and application increases pinholes. Surface must be completely dry before application. MIXING: Place desired amount of filler on a clean, non-fibrous mixing board. Add a ribbon of cream hardener from edge to edge accross the center of a 4" in diameter puddle of filler (2% by weight). Puddles larger than 4" in diameter will require additional hardener. Mix thoroughly until uniform color is achieved. Approximate setting time is 5-6 minutes @ 75˚ to 80˚ F (27˚ C). APPLICATION: Spread a thin layer of mixed material over surface using firm pressure to assure fewer pinholes and proper adhesion. Apply additional layers building area slightly higher than the surface to allow for sanding. FINISH: Sandable in approximately 20 minutes. Rough sand hardened filler to desired contour. Finish sand with finer grit sandpaper. Never return mixed filler to can; keep can closed and store in a cool place.

INSTRUCTIONS

PRÉPARATION: Nettoyez la surface. Enlevez toute la saleté, l'huile, la graisse et la cire. Employez un disque abrasif de 40-80 pour enlever la peinture. NOTEZ: Une grosse mouture en plus d'un mélange et d'une application impropres augmentera le nombre de petits trous. La surface doit être complètement sèche avant l'application. MÉLANGE: Placez la quantité désirée de mastic sur une planche à mélange propre non fibreuse. Ajoutez une bande de durcisseur en crème d'un bord à l'autre en travers du centre de la grosse goûte de mastic de 4 pouces de diamètre (2% par poids). Pour les grosses goIutes de plus de 4 pouces de diamètre, utilisez plus de durcisseur. Mélangez intensivement jusqu'à l'obtention d'une couleur uniforme. Le temps approximatif de préparation est de 5 à 6 minutes. @ 75 à 80 F (27˚ C). APPLICATION: Étalez une fine couche de la mixture sur la surface en pressant fermement pour assurer moins de petits trous et une adhésion parfaite. Appliquez des couches supplémentaires pour établir une zone sensiblement plus élevée que la surface pour permettre le ponçage. FINITION: Ponçable en approximativement 20 minutes. Poncez fermement le mastic durci au relief désiré. Finissez le ponçage avec du papier de verre plus fin. Ne jamais remettre le mastic mélangé dans le pot; gardez le pot hermétiquement clos et conservez le dans un endroit frais.

INSTRUCCIONES

PREPARACION: Limpie la superficie. Quite toda la tierra, aceite, grasa y cera. Use un disco de pulir 40-80 para quitar la pintura. NOTA: El lijado crudo acoplado con mezcla y aplicación impropias aumentarán los hoyuelos. La superficie debe estar completamente seca antes de la aplicación. MEZCLA: Coloque la cantidad deseada de masilla en una tabla limpia de mezcla no fibrosa. Añada una banda de la crema endurecedora de un borde al otro a través del centro de un charco de masilla de 4 pulgadas en diámetro (2% al peso). Charcos de más de 4 pulgadas en diámetro requerirán más endurecedor. Mezcle muy bien hasta que alcance un color uniforme. El tiempo aproximado de asentamiento es de 5-6 minutos a 75 hasta 80 F (27˚ C). APLICACIÓN: Extienda una capa fina de la mezcla sobre la superficie presionando firmemente para eliminar los hoyuelos y asegurarse de una buena adhesión. Para permitir el lijado, aplique capas adicionales, haciendo que el área de la mezcla esté levantada del resto de la superficie. ACABADO: Puede lijarse en aproximadamente 20 minutos. Use una lija gruesa para darle el contorno deseado a la masilla endurecida. Termine de pulir con papel de lija más fino. Nunca vuelva a poner la masilla mezclada en la lata; mantenga la lata cerrada y guárdela en un lugar fresco.

LIMITATIONS: Seller and manufacturer warrant this product for its intended use only as stated on product. Seller’s and manufacturer’s liability on any claim, including negligence, for any loss, damage or injury, direct or otherwise, arising out of, connected with, or resulting from manufacture, sale, delivery, resale, repair or use of any goods covered by or furnished hereunder, shall not exceed the cost of replacing product. Product should be used by trained professionals.

N O N - C L O G F I L L E RGET-AGRIP

Distributed by the Members of:Refinish Distributors AlliancePO Box 10431 • Jackson, TN 38308 • 731-394-9366www.impactcollisionsolutions.com188351 (101051) 5/10

BOLDGOLDIMP 2101

Contents: 0.8 U.S. Gallon (3.0 Liters)WARNING! FLAMMABLE LIQUID AND VAPOR.

(See Cautions on Back Panel.)

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Contains (CAS #): Polyester Resin (Proprietary), Talc (14807-96-6), Styrene (100-42-5),Calcium Carbonate (1317-65-3), Magnesite (546-93-0), Inert Filler (Proprietary) Quartz (14808-60-7)Contains (CAS #): Polyester Resin (Proprietary), Talc (14807-96-6), Styrene (100-42-5),Calcium Carbonate (1317-65-3), Magnesite (546-93-0), Inert Filler (Proprietary) Quartz (14808-60-7)VOC: Applied = 0.35 lbs/gal (42 g/L), Packaged = 1.58 lbs/gal (190 g/L)VOC: Applied = 0.35 lbs/gal (42 g/L), Packaged = 1.58 lbs/gal (190 g/L)

BOLD GOLD WARNING! Vapor harmful. May affect the brain or nervous system causingdizziness, headache or nausea. Causes eye, skin, nose and throat irritation.NOTICE: Reports have associated repeated and prolonged occupational overexposure to solvents with permanent brain and nervous system damage. Intentional misuse by deliberately concentrating and inhaling the contents may be harmful or fatal. Cancer hazard. May contain respirable quartz, which can cause cancer. (Risk of cancer depends on duration and level of exposure to dust from sanding surfaces.) Use only with adequate ventilation. Keep away from heat, sparks and flame. Vapors may cause flash fire. Do not smoke. Do not breathe sanding dust or vapors. If you experience eye watering, headache or dizziness, wear an appropriate, properly fitted respirator (NIOSH approved) during and after application. Avoid contact with eyes, skin and clothing. Wash thoroughly after handling. FIRST AID: In case of eye contact, flush immediately with plenty of water for at least 15 minutes and get medical attention immediately; for skin, wash thoroughly with soap and water. If you experience difficulty in breathing, leave the area to obtain fresh air. If continued difficulty is experienced, get medical attention immediately. If swallowed, do not induce vomiting. Call physician immediately. In case of spillage, absorb with inert material and dispose in accordance with applicable regulations.See Material Safety Data Sheet for additional information. KEEP OUT OF REACH OF CHILDREN.WARNING: This product contains a chemical known to the state of California to cause cancer and birth defects, or other reproductive harm.AVERTISSEMENT! LIQUIDE ET VAPEUR INFLAMMABLES. Vapeurs nocives. Peuvent affecter le cerveau ou le système nerveux et provoquer des étourdissements, une migraine ou des nausées. Peut provoquer une irritation du nez et de la gorge. Provoque une irritation oculaire. Provoque une irritation cutanée. AVIS: Les rapports ont associe une surexposition professionnelle répétée et prolongée aux solvants a des dommages permanents au cerveau et au système nerveux. L'emploi abusif intentionnel consistant à concentrer et a inhaler le contenu peut être nocif ou fatal. Utiliser uniquement avec une ventilation adéquate. Éloigner de la chaleur, des étincelles et des flammes. Les vapeurs peuvent provoquer un feu a inflammation instantanée. Éviter le contact avec les yeux, la peau et les vêtements. Se laver abondamment après la manipulation. PREMIERS SOINS: En cas de contact avec les yeux, les rincer immédiatement et abondamment a l'eau pendant au moins 15 minutes et appeler un médecin immédiatement; en cas de contact avec la peau, laver abondamment a l'eau et au savon. En cas de difficulté respiratoire, quitter le lieu et aller a l'air frais. Si la difficulté respiratoire persiste, appeler un médecin immédiatement. En cas d'ingestion, ne pas provoquer de vomissement. Appeler un médecin immédiatement. En cas de renversement, absorber avec un matériau inerte et mettre au rebut conformément aux réglementations en vigueur. Consultez la fiche d’informations de sécurité du matériel pour plus amples informations.NE PAS LAISSER A LA PORTEE DES ENFANTS

¡ADVERTENCIA! LIQUIDO Y VAPOR INFLAMABLE. Vapores nocivos. Podrían afectar el cerebro o el sistema nervioso, provocando mareos, cefaleas o nauseas. Provoca irritación de nariz y garganta. Provoca irritación ocular. Irrita la piel. AVISO: hay informes que asocian la sobre exposición repetida y prolongada (por razones laborales) a solventes, con lesiones permanentes en cerebro y sistema nervioso. El mal uso intencional (la concentración e inhalación deliberada del contenido) podría resultar nocivo o fatal. Use únicamente con la ventilación adecuada. Mantenga alejado de calor, chispas y llamas. Los vapores podrían provocar un fuego espontáneo. Evite el contacto con los ojos, la piel y la ropa. Lávese bien después de manipular el producto. PRIMEROS AUXILIOS: En caso de producirse contacto con los ojos, lávese inmediatamente con agua en abundancia durante al menos 15 minutos y obtenga atención medica de inmediato; en caso de contacto con la piel, lávese bien con agua y jabón. Si tuviese dificultades para respirar, abandone el área y vaya a un sitio con aire fresco. Si continuara con dificultades para respirar, obtenga atención medica de inmediato. Si se ingiriera, no induzca él vomito. Obtenga atención medica de inmediato. En caso de derrame, absorba con material inerte y elimínelo de acuerdo con los reglamentos aplicables.Para mas información consulte la Hoja de Datos de Seguridad de Materiales.MANTENGA FUERA DEL ALCANCE DE LOS NINOS.

BAR CODE7 93573 68689 3

BOLD GOLD is a premium body filler formulated with the highest grade tack free and stain resistant resin.

DIRECTIONS

PREPARATION: Clean surface. Remove all dirt, oil, grease and wax. Use a 40-80 grit disc to remove paint. NOTE: Coarse grinding along with improper mixing and application increases pinholes. Surface must be completely dry before application. MIXING: Place desired amount of filler on a clean, non-fibrous mixing board. Add a ribbon of cream hardener from edge to edge accross the center of a 4" in diameter puddle of filler (2% by weight). Puddles larger than 4" in diameter will require additional hardener. Mix thoroughly until uniform color is achieved. Approximate setting time is 5-6 minutes @ 75˚ to 80˚ F (27˚ C). APPLICATION: Spread a thin layer of mixed material over surface using firm pressure to assure fewer pinholes and proper adhesion. Apply additional layers building area slightly higher than the surface to allow for sanding. FINISH: Sandable in approximately 20 minutes. Rough sand hardened filler to desired contour. Finish sand with finer grit sandpaper. Never return mixed filler to can; keep can closed and store in a cool place.

INSTRUCTIONS

PRÉPARATION: Nettoyez la surface. Enlevez toute la saleté, l'huile, la graisse et la cire. Employez un disque abrasif de 40-80 pour enlever la peinture. NOTEZ: Une grosse mouture en plus d'un mélange et d'une application impropres augmentera le nombre de petits trous. La surface doit être complètement sèche avant l'application. MÉLANGE: Placez la quantité désirée de mastic sur une planche à mélange propre non fibreuse. Ajoutez une bande de durcisseur en crème d'un bord à l'autre en travers du centre de la grosse goûte de mastic de 4 pouces de diamètre (2% par poids). Pour les grosses goIutes de plus de 4 pouces de diamètre, utilisez plus de durcisseur. Mélangez intensivement jusqu'à l'obtention d'une couleur uniforme. Le temps approximatif de préparation est de 5 à 6 minutes. @ 75 à 80 F (27˚ C). APPLICATION: Étalez une fine couche de la mixture sur la surface en pressant fermement pour assurer moins de petits trous et une adhésion parfaite. Appliquez des couches supplémentaires pour établir une zone sensiblement plus élevée que la surface pour permettre le ponçage. FINITION: Ponçable en approximativement 20 minutes. Poncez fermement le mastic durci au relief désiré. Finissez le ponçage avec du papier de verre plus fin. Ne jamais remettre le mastic mélangé dans le pot; gardez le pot hermétiquement clos et conservez le dans un endroit frais.

INSTRUCCIONES

PREPARACION: Limpie la superficie. Quite toda la tierra, aceite, grasa y cera. Use un disco de pulir 40-80 para quitar la pintura. NOTA: El lijado crudo acoplado con mezcla y aplicación impropias aumentarán los hoyuelos. La superficie debe estar completamente seca antes de la aplicación. MEZCLA: Coloque la cantidad deseada de masilla en una tabla limpia de mezcla no fibrosa. Añada una banda de la crema endurecedora de un borde al otro a través del centro de un charco de masilla de 4 pulgadas en diámetro (2% al peso). Charcos de más de 4 pulgadas en diámetro requerirán más endurecedor. Mezcle muy bien hasta que alcance un color uniforme. El tiempo aproximado de asentamiento es de 5-6 minutos a 75 hasta 80 F (27˚ C). APLICACIÓN: Extienda una capa fina de la mezcla sobre la superficie presionando firmemente para eliminar los hoyuelos y asegurarse de una buena adhesión. Para permitir el lijado, aplique capas adicionales, haciendo que el área de la mezcla esté levantada del resto de la superficie. ACABADO: Puede lijarse en aproximadamente 20 minutos. Use una lija gruesa para darle el contorno deseado a la masilla endurecida. Termine de pulir con papel de lija más fino. Nunca vuelva a poner la masilla mezclada en la lata; mantenga la lata cerrada y guárdela en un lugar fresco.

LIMITATIONS: Seller and manufacturer warrant this product for its intended use only as stated on product. Seller’s and manufacturer’s liability on any claim, including negligence, for any loss, damage or injury, direct or otherwise, arising out of, connected with, or resulting from manufacture, sale, delivery, resale, repair or use of any goods covered by or furnished hereunder, shall not exceed the cost of replacing product. Product should be used by trained professionals.

P R E M I U M G O L D F I L L E R

Distributed by the Members of:Refinish Distributors AlliancePO Box 10431 • Jackson, TN 38308 • 731-394-9366www.impactcollisionsolutions.com188351 (101051) 5/10

REFINISH PRODUCTS • UniversalClear(4:1) • EuroClear(2:1) • HSUrethanePrimer(4:1) • Activators

SHOP SUPPLIES • Paint Paddles • PaintStrainers • Paint Cans • BodyStands • RazorBlades

Your Collision Solutions Partner

STRENGTHIN NUMBERS

Page 5: BUSINESS / MARKETING PROGRAMS FOR COLLISION SHOPS …rda-impact.com › wp-content › uploads › 2015 › 08 › RDA-Prospect-Bro… · BUSINESS / MARKETING PROGRAMS FOR COLLISION

BUSINESS / MARKETING PROGRAMS FOR COLLISION SHOPS

IMPACT ELITE PROGRAM • Unique marketing and business programs • Compete with national chains • Improveprofitability • Attract new customers • Keep existing customers

TRAINING WEBINARS COLLISION SHOPS • Live webinars • LibraryofrecordedwebinarsavailableonYouTube • 6HPaintercertifications–I-CARcredit • Over 1,000 companies have attended our webinars • Over5,000hitsontheRDA/IMPACTYouTubechannel

MONTHLY INFORMATIONAL TIPS • Customizewithyourlogoandcontactinformation

QUARTERLY NEWSLETTERS

BUSINESS / MARKETING PROGRAMS FOR MEMBERS

AUTO CARE ASSOCIATION MEMBERSHIP • Discountoffmembershipdues

CREDIT CARD PROCESSING • Discountedrates • Freestatementanalysis • Membersavingshaveexceeded$150,000

GRAINGER STAPLES ADVANTAGE AIP DEBT COLLECTION SERVICES UNIFIRST

ADP PAYROLL SERVICES GMG ENVIROSAFE TRAINING • Monthlywebinars •Livewebinars • Membermeetings •Keyindustryspeakers

1

To learn more about IMPACT Elite Member Programs, contact:

Melissa Jolls at (908) [email protected]

A PROGRAM FOR THE PREMIER

COLLISION SHOP

INDUSTRY INVOLVEMENT

PBE ORGANIZATIONS • RDAparticipatesandsupportstheseandotherindustryorganizations:

Join the most dynamic engaged group of PBE distributors in the U.S.

MEMBER COMMUNICATION

• TouchBase,memberdigitalpublication • RDAFocus,memberandmanufacturermagazine • IMPACTEliteshopnewsletter • Product and promotional calendars

MEMBER COMMITTEE INVOLVEMENT • Marketing •Finance • Membership •Product

Congratulations 2014 IMPACT Elite Member of the Year:Precision Collision Center

37514 Hwy 30Gonzales, LA225-644-0057

• Welcome New IMPACT Elite Members ....................................2

• Calendar of Events.............................2• NACE | CARS Conference & Expo ..2• Completed/Upcoming Webinars ....2• New Marketing Program: GMG

Envirosafe ............................................3• Fire Safety ...........................................3• Ford F-150 Collision Repair

Instructions Available on I-CAR Website ................................................3

• Auto Deductible Reimbursement Program for Collision Centers .........4

• OSHA Expands Accident Reporting Requirements ..................4

• Masters School of Auto Body Management Classes .......................4

• How Do I Get Insurers to Settle Payments More Quickly ...................5

• Successful Change Using Modern Leadership.......................................6-7

In This Issue

CIC Awards Presentation (left to right): Kevin Bohte and Glen Bohte from Mike & Jerry’s,

Debbie and Jim McGrew from Precision Collision Center, Robert McKenzie Jr.,

RDA Executive Director

We are excited to have chosen Precision Collision Center in Gonzales, Louisiana as our 2014 IMPACT Elite Member of the year. They are a customer of RDA member Mike & Jerry’s from Jefferson, Louisiana.

Precision Collision Center is a family owned and operated business. Jim McGrew and his team have been providing exceptional service to their customers for 14 years. Precision Collision Center has over 30 years of combined experience and is a GM, Chrysler and Ford certified facility.

Jim McGrew is dedicated and well respected in this industry. He is committed to and knows the importance of training. Precision Collison Center is a Gold Class Professional Shop and Jim serves as the Baton Rouge I-CAR Committee Chairman.

Owners Jim and Debbie McGrew know how to give their customers professional and reliable auto body service. They joined as an IMPACT Elite member through RDA member, Mike & Jerry’s Paint and Supply because they see value in the many benefits the program offers. Jim said, “The training webinars and Collision Solutions Tips provide pertinent information. The webinars that provide the I-CAR credits are an excellent opportunity to keep our techs certified.”

Precision Collision “Does it right” every time and we are proud to call them the 2014 IMPACT Member of the Year.

Vol. 3, Iss. 1January, 2015

For the Premier Collision Shop

New

slet

ter

www.impactcollisionsolutions.com

Webinar topics have included: • EPA6HCompliance&PainterCertification • I-CARTrainingonAluminumRepairs,AreYouReady? • AluminumF150,WhatYouNeedtoKnowtoGet

YourShopReady • NortonBestPracticesSeamSealers(I-CARCredit) • NortonBodyPanelRefinishing(I-CARCredit) • NortonPaintRefinishingTraining(I-CARCredit) • BetterBluePrinting •I-CAR:AluminumTrainingCoursesYouWillNeed

forF150Repairs •HowtoAvoidtheTop5CitationsinShopsToday •HowtoCompeteAgainsttheMSOs •SafetyEquipmentRequirementsforBodyShops •PaintandMaterialProfitability

www.impactcollisionsolutions.com

March 2015Quarterly Member Magazine

The Board met in February for the first time this year. The uniqueness of this meeting was that our newest supporting manufacturer, SEM Products, hosted the meeting. Steve Fussy, George Krul and a host of other SEM Team members made us feel welcomed and appreciated for making the trip to Rock Hill, South Carolina. The morning at SEM started with Steve Fussy giving us a brief introduction to the company followed by a facility tour. What was so impressive to me was how friendly all of the employees of the

company were to us. Hey, I am talking about everyone! The guy driving the forklift in the warehouse stopped, smiled and acknowledged us as we walked through his area of responsibility. The employees working the production line would look up and give us a smile and were extremely happy to tell us about

continued on page 2

(L-to-R) Matt Johnson, Leading Edge/WESCO; Josh Byers, Automotive

Color and Supply; John Gilmour, D’Angelos;

Melissa Jolls, RDA; Layla Maus, Gladwin

Paint Company; Georgia Thorson, RDA;

Michael Coran, J & R Auto Body Supply; Jim Volpe,

Autobody Supply, Robert McKenzie,

RDA and Peter Deluca Industrial Finishes & Systems and RDA

President.

The Importance ofStrong RelationshipsBy Robert McKenzie Jr., Executive Director

NEWSLETTER INDEX

The Importance of Strong Relationshipsby Robert McKenzie Jr., Executive Director ..............................1-2

Welcome New Member Motorcar Parts ........................................2

Calendar of Events .................................2

Are You A Game Changer?by Robert McKenzie Jr., Executive Director ..............................3-5

GMG Experiment Questions Auto Repair Gear’s Isocyanate Protection ...............6

Completed and Upcoming Webinars ...6

EPA NESHAP 6H Annual Update ..........6

New BizUnite Program Ferrellgas.................................................7

Collision Solution Tips: Tools for yourCollision Shops .......................................8

Automotive Color & Supply Held TwoSuccessful Seminars with GMG Envirosafe ................................................8

RDA Membership Meeting....................9

NACE/CARS Announces Return ofMSO Symposium ....................................9

New IMPACT PerformanceProducts Catalog .................................. 10

Support the IMPACT Performance Products ................................................ 10

How to Use Recorded Webinars as aSuccessful Sales Tool ......................... 11

Mike & Jerry’s Company Brochure Makes an IMPACT on Their Business ............. 11

I-CAR Now Offers Honda, AcuraVehicle-Specific Training.................... 11

Supporting Manufacturers .............12-14

2015 Manufacturer Contact Listing .... 15

For more information:Robert McKenzie, Jr.

133 Torrey Pines DriveJackson, TN 38305

(731) 668-7209 - Office(731) 217-9081 - Cell

[email protected]

www.impactcollisionsolutions.com

Baton Rouge, LA · Hammond, LA Jefferson, LA · Gulfport, MS

www.mikeandjerrys.com

JULY 2014

Aluminum F-150—What You Need to Know to Get Your Shop Ready

Don’t Fear the Change The oldest and strongest emotion of mankind is fear, and the oldest and strongest kind of fear is fear of the unknown. Hopefully this TIP will help the reader understand the realities of repairing the 2015 Aluminum Ford F-150. It has been said by many that repairing the Aluminum F-150 is actually easier than its steel predecessor in many ways. Those that work through the fear, and make the initial investment will quickly realize the opportunities this technology presents. And guess what? It’s not nearly as bad as many of you may fear!

Why the Change? C.A.F.E. Standards (Corporate Average Fuel Economy) originally created by the government in 1975 to reduce foreign oil dependency and reduce greenhouse gas emissions. For detailed information on C.A.F.E. see the fact sheet at….

www.nhtsa.gov/fuel-economy and visit www.epa.gov

Reasons Ford Chose ALUMINUM to Improve Fuel Economy Light weight Similar strength characteristics to steel Proven technology from aviation industry Proven technology from military and commercial vehicles (Humvee & Peterbilt) Easy to repair using rivets and bonding adhesives

A few facts about the Aluminum F-150 Ford has been producing the Aluminum F-150 in small quantities since 2009. They have been thoroughly tested! The frame is still made out of high strength steel. The entire truck body and bed are aluminum (the firewall is steel & radiator support is magnesium). Two alloys of aluminum are used: 1. 6022 Non-structural / 2. 6111 Structural The truck bed floors are made of a thicker aluminum that are much less dent resistant than steel. The switch to aluminum saves over 700 pounds of vehicle weight compared to its steel predecessor.

Continued on the next page...

VIDEO LIBRARY

LEARN HOW TO JOIN RDA, CONTACT: Robert McKenzie, Jr.

133TorreyPinesDrive•Jackson,TN38305(731)217-9081Cell

[email protected]

Page 6: BUSINESS / MARKETING PROGRAMS FOR COLLISION SHOPS …rda-impact.com › wp-content › uploads › 2015 › 08 › RDA-Prospect-Bro… · BUSINESS / MARKETING PROGRAMS FOR COLLISION

BUSINESS / MARKETING PROGRAMS FOR COLLISION SHOPS

IMPACT ELITE PROGRAM • Unique marketing and business programs • Compete with national chains • Improveprofitability • Attract new customers • Keep existing customers

TRAINING WEBINARS COLLISION SHOPS • Live webinars • LibraryofrecordedwebinarsavailableonYouTube • 6HPaintercertifications–I-CARcredit • Over 1,000 companies have attended our webinars • Over5,000hitsontheRDA/IMPACTYouTubechannel

MONTHLY INFORMATIONAL TIPS • Customizewithyourlogoandcontactinformation

QUARTERLY NEWSLETTERS

BUSINESS / MARKETING PROGRAMS FOR MEMBERS

AUTO CARE ASSOCIATION MEMBERSHIP • Discountoffmembershipdues

CREDIT CARD PROCESSING • Discountedrates • Freestatementanalysis • Membersavingshaveexceeded$150,000

GRAINGER STAPLES ADVANTAGE AIP DEBT COLLECTION SERVICES UNIFIRST

ADP PAYROLL SERVICES GMG ENVIROSAFE TRAINING • Monthlywebinars •Livewebinars • Membermeetings •Keyindustryspeakers

1

To learn more about IMPACT Elite Member Programs, contact:

Melissa Jolls at (908) [email protected]

A PROGRAM FOR THE PREMIER

COLLISION SHOP

INDUSTRY INVOLVEMENT

PBE ORGANIZATIONS • RDAparticipatesandsupportstheseandotherindustryorganizations:

Join the most dynamic engaged group of PBE distributors in the U.S.

MEMBER COMMUNICATION

• TouchBase,memberdigitalpublication • RDAFocus,memberandmanufacturermagazine • IMPACTEliteshopnewsletter • Product and promotional calendars

MEMBER COMMITTEE INVOLVEMENT • Marketing •Finance • Membership •Product

Congratulations 2014 IMPACT Elite Member of the Year:Precision Collision Center

37514 Hwy 30Gonzales, LA225-644-0057

• Welcome New IMPACT Elite Members ....................................2

• Calendar of Events.............................2• NACE | CARS Conference & Expo ..2• Completed/Upcoming Webinars ....2• New Marketing Program: GMG

Envirosafe ............................................3• Fire Safety ...........................................3• Ford F-150 Collision Repair

Instructions Available on I-CAR Website ................................................3

• Auto Deductible Reimbursement Program for Collision Centers .........4

• OSHA Expands Accident Reporting Requirements ..................4

• Masters School of Auto Body Management Classes .......................4

• How Do I Get Insurers to Settle Payments More Quickly ...................5

• Successful Change Using Modern Leadership.......................................6-7

In This Issue

CIC Awards Presentation (left to right): Kevin Bohte and Glen Bohte from Mike & Jerry’s,

Debbie and Jim McGrew from Precision Collision Center, Robert McKenzie Jr.,

RDA Executive Director

We are excited to have chosen Precision Collision Center in Gonzales, Louisiana as our 2014 IMPACT Elite Member of the year. They are a customer of RDA member Mike & Jerry’s from Jefferson, Louisiana.

Precision Collision Center is a family owned and operated business. Jim McGrew and his team have been providing exceptional service to their customers for 14 years. Precision Collision Center has over 30 years of combined experience and is a GM, Chrysler and Ford certified facility.

Jim McGrew is dedicated and well respected in this industry. He is committed to and knows the importance of training. Precision Collison Center is a Gold Class Professional Shop and Jim serves as the Baton Rouge I-CAR Committee Chairman.

Owners Jim and Debbie McGrew know how to give their customers professional and reliable auto body service. They joined as an IMPACT Elite member through RDA member, Mike & Jerry’s Paint and Supply because they see value in the many benefits the program offers. Jim said, “The training webinars and Collision Solutions Tips provide pertinent information. The webinars that provide the I-CAR credits are an excellent opportunity to keep our techs certified.”

Precision Collision “Does it right” every time and we are proud to call them the 2014 IMPACT Member of the Year.

Vol. 3, Iss. 1January, 2015

For the Premier Collision Shop

New

slet

ter

www.impactcollisionsolutions.com

Webinar topics have included: • EPA6HCompliance&PainterCertification • I-CARTrainingonAluminumRepairs,AreYouReady? • AluminumF150,WhatYouNeedtoKnowtoGet

YourShopReady • NortonBestPracticesSeamSealers(I-CARCredit) • NortonBodyPanelRefinishing(I-CARCredit) • NortonPaintRefinishingTraining(I-CARCredit) • BetterBluePrinting •I-CAR:AluminumTrainingCoursesYouWillNeed

forF150Repairs •HowtoAvoidtheTop5CitationsinShopsToday •HowtoCompeteAgainsttheMSOs •SafetyEquipmentRequirementsforBodyShops •PaintandMaterialProfitability

www.impactcollisionsolutions.com

March 2015Quarterly Member Magazine

The Board met in February for the first time this year. The uniqueness of this meeting was that our newest supporting manufacturer, SEM Products, hosted the meeting. Steve Fussy, George Krul and a host of other SEM Team members made us feel welcomed and appreciated for making the trip to Rock Hill, South Carolina. The morning at SEM started with Steve Fussy giving us a brief introduction to the company followed by a facility tour. What was so impressive to me was how friendly all of the employees of the

company were to us. Hey, I am talking about everyone! The guy driving the forklift in the warehouse stopped, smiled and acknowledged us as we walked through his area of responsibility. The employees working the production line would look up and give us a smile and were extremely happy to tell us about

continued on page 2

(L-to-R) Matt Johnson, Leading Edge/WESCO; Josh Byers, Automotive

Color and Supply; John Gilmour, D’Angelos;

Melissa Jolls, RDA; Layla Maus, Gladwin

Paint Company; Georgia Thorson, RDA;

Michael Coran, J & R Auto Body Supply; Jim Volpe,

Autobody Supply, Robert McKenzie,

RDA and Peter Deluca Industrial Finishes & Systems and RDA

President.

The Importance ofStrong RelationshipsBy Robert McKenzie Jr., Executive Director

NEWSLETTER INDEX

The Importance of Strong Relationshipsby Robert McKenzie Jr., Executive Director ..............................1-2

Welcome New Member Motorcar Parts ........................................2

Calendar of Events .................................2

Are You A Game Changer?by Robert McKenzie Jr., Executive Director ..............................3-5

GMG Experiment Questions Auto Repair Gear’s Isocyanate Protection ...............6

Completed and Upcoming Webinars ...6

EPA NESHAP 6H Annual Update ..........6

New BizUnite Program Ferrellgas.................................................7

Collision Solution Tips: Tools for yourCollision Shops .......................................8

Automotive Color & Supply Held TwoSuccessful Seminars with GMG Envirosafe ................................................8

RDA Membership Meeting....................9

NACE/CARS Announces Return ofMSO Symposium ....................................9

New IMPACT PerformanceProducts Catalog .................................. 10

Support the IMPACT Performance Products ................................................ 10

How to Use Recorded Webinars as aSuccessful Sales Tool ......................... 11

Mike & Jerry’s Company Brochure Makes an IMPACT on Their Business ............. 11

I-CAR Now Offers Honda, AcuraVehicle-Specific Training.................... 11

Supporting Manufacturers .............12-14

2015 Manufacturer Contact Listing .... 15

For more information:Robert McKenzie, Jr.

133 Torrey Pines DriveJackson, TN 38305

(731) 668-7209 - Office(731) 217-9081 - Cell

[email protected]

www.impactcollisionsolutions.com

Baton Rouge, LA · Hammond, LA Jefferson, LA · Gulfport, MS

www.mikeandjerrys.com

JULY 2014

Aluminum F-150—What You Need to Know to Get Your Shop Ready

Don’t Fear the Change The oldest and strongest emotion of mankind is fear, and the oldest and strongest kind of fear is fear of the unknown. Hopefully this TIP will help the reader understand the realities of repairing the 2015 Aluminum Ford F-150. It has been said by many that repairing the Aluminum F-150 is actually easier than its steel predecessor in many ways. Those that work through the fear, and make the initial investment will quickly realize the opportunities this technology presents. And guess what? It’s not nearly as bad as many of you may fear!

Why the Change? C.A.F.E. Standards (Corporate Average Fuel Economy) originally created by the government in 1975 to reduce foreign oil dependency and reduce greenhouse gas emissions. For detailed information on C.A.F.E. see the fact sheet at….

www.nhtsa.gov/fuel-economy and visit www.epa.gov

Reasons Ford Chose ALUMINUM to Improve Fuel Economy Light weight Similar strength characteristics to steel Proven technology from aviation industry Proven technology from military and commercial vehicles (Humvee & Peterbilt) Easy to repair using rivets and bonding adhesives

A few facts about the Aluminum F-150 Ford has been producing the Aluminum F-150 in small quantities since 2009. They have been thoroughly tested! The frame is still made out of high strength steel. The entire truck body and bed are aluminum (the firewall is steel & radiator support is magnesium). Two alloys of aluminum are used: 1. 6022 Non-structural / 2. 6111 Structural The truck bed floors are made of a thicker aluminum that are much less dent resistant than steel. The switch to aluminum saves over 700 pounds of vehicle weight compared to its steel predecessor.

Continued on the next page...

VIDEO LIBRARY

LEARN HOW TO JOIN RDA, CONTACT: Robert McKenzie, Jr.

133TorreyPinesDrive•Jackson,TN38305(731)217-9081Cell

[email protected]