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BUSINESS / MARKETING PROGRAMS FOR COLLISION SHOPS
IMPACT ELITE PROGRAM• Unique marketing and business programs• Compete with national chains• Improveprofitability• Attract new customers• Keep existing customers
TRAINING WEBINARS COLLISION SHOPS• Live webinars• LibraryofrecordedwebinarsavailableonYouTube• 6HPaintercertifications–I-CARcredit• Over 1,000 companies have attended our webinars• Over5,000hitsontheRDA/IMPACTYouTubechannel
MONTHLY INFORMATIONAL TIPS• Customizewithyourlogoandcontactinformation
QUARTERLY NEWSLETTERS
BUSINESS / MARKETING PROGRAMS FOR MEMBERS
AUTO CARE ASSOCIATION MEMBERSHIP • Discountoffmembershipdues
CREDIT CARD PROCESSING • Discountedrates• Freestatementanalysis• Membersavingshaveexceeded$150,000
FUEL CARDS STAPLES ADVANTAGE SHIPPING PROGRAMS AIP DEBT COLLECTION SERVICES UNIFIRST
ADP PAYROLL SERVICES GMG ENVIROSAFE TRAINING• Monthlywebinars •Livewebinars• Membermeetings •Keyindustryspeakers
1
A PROGRAMFOR THE PREMIER COLLISIONSHOP
INDUSTRY INVOLVEMENT
PBE ORGANIZATIONS• RDAparticipatesandsupportstheseandotherindustryorganizations:
Join the most dynamic engaged group of PBE distributors in the U.S.
MEMBER COMMUNICATION
• TouchBase,memberdigitalpublication• RDAFocus,memberandmanufacturermagazine• IMPACTEliteshopnewsletter• Monthlytechandpaintertips• Quarterlydistributortips
MEMBER COMMITTEE INVOLVEMENT• Marketing •Finance• Membership •Product
• 2018 EPA 6H Painter Certification ..............1
• 6H NESHAP Painter Certification
Instructions ....................................................2
• IMPACT Collision Solutions Tips ................3
• Welcome New IMPACT Elite Members ...3
• asTech .............................................................4
• OSHA 300 Accident & Illness Log .............4
• SCRS Makes 2008-2017 TPMS Relearn
Chart Available ..............................................5
• I-CAR, SCRS Release Training Videos ......5
• CCC Releases Crash Course Report .........5
• Respirator Air Quality Testing.....................6
• Calendar .........................................................6
• How to Hire the Right Person from the Start
By Tess Collins ...............................................7
• Ten Steps for a Proper Auto Body Repair
By Josh Cable, BodyShop Business .........8
In This Issue
2018 EPA 6H Painter Certificationby Brandon Thomas of GMG EnviroSafe
This is an important notification for an updated IMPACT Elite Program brought to you by your distributor and the Refinish Distributors Alliance/RDA.
EPA Rule 40 CFR 63 National Emission Standards for Hazardous Air Pollutants was established in 2011 affecting every body shop in the country. Since that time, we’ve seen EPA inspections around the country at a state, county, and even municipal level looking to enforce this rule. In the last few years, most citations have been based on expiring painter certifications, and have ranged from $500-$2,500 per painter.
The EPA requires that any person who uses a spray gun to apply coatings must be 6H NESHAP certified every 5 years. So this is not just for the shop painter—for some shops, this could include painter’s helpers, apprentices, and even body technicians that are spraying primer.
AVOID FINES...By participating in a certification program! In partnership with the Refinish Distributors Alliance, GMG EnviroSafe provides a quick web-based training solution that is available to all shop customers of RDA distributors. One of the more challenging aspects of complying with 6H
Who needs Painter Certification?• New employees or anyone who sprays, but
has not completed a program.• Anyone who cannot document that they
completed a program within the last 5 years.
Does the older RDA program, or any other previous program still count?• YES! Other documented programs are
valid for 5 years. Look at the certificate date to determine when it will expire.
NESHAP is taking shop employees away from their work to complete certification. The GMG program, which involves watching a video and taking a review quiz, will simplify the process and minimize disruptions to the shop’s production.
SAVE TIME...By having techs participate in the program together as part of a group training session. An unlimited number of employees may complete the certification process by watching the video either individually or as a group. Each person must complete individual documentation that needs to be submitted in order to receive certification.
PREPARE FOR INSPECTION...By keeping certificates and documents on file with all compliance related paperwork. Air quality agencies require certificates to be readily accessible for inspector review in order to be compliant with the EPA 6H NESHAP rule.
Painter Certification Instructions are on page 2
Vol. 6 Iss. 2April 2018
For the Premier Collision Shop
News
lett
er
www.rda-impact.com
Webinar topics have included: • EPA6HCompliance&PainterCertification • I-CARTrainingonAluminumRepairs,AreYouReady? • AluminumF150,WhatYouNeedtoKnowtoGet
YourShopReady • NortonBestPracticesSeamSealers(I-CARCredit) • NortonBodyPanelRefinishing(I-CARCredit) • NortonPaintRefinishingTraining(I-CARCredit) • BetterBluePrinting •I-CAR:AluminumTrainingCoursesYouWillNeed
forF150Repairs •HowtoAvoidtheTop5CitationsinShopsToday •HowtoCompeteAgainsttheMSOs •SafetyEquipmentRequirementsforBodyShops •PaintandMaterialProfitability
www.rda-impact.com
June 2018Quarterly Member Magazine
MEMBER, INDUSTRY & RDA NEWS
CONGRATULATIONS INDUSTRIAL FINISHES!!!
Longtime RDA Member IF recently celebrated their 60th Birthday in Eugene, Oregon, where founder, Stu Barr, was presented with a special gift to commemorate the anniversary.
The Barr family found old photos of the first car Stu owned, so IF pulled together with friends of the company to rebuild the car to match the photos and the stories that Stu tells.
Industrial Finishes also has an excellent new marketing tool to introduce the company and it’s approach to prospective shop customers. IF You Tube Video 1:30.
CONGRATULATIONS WESCO!
RDA Member, The Wesco Group Inc., announced that it completed the acquisition of United Paint Specialties, a PBE operation in Western Washington State. “Pat Sherman the President of UPS will join the Wesco Group as an equity partner, and will help us grow as we expand our footprint across the country,” said Roger Howe of Wesco, which has over 70 stores, a training center and distribution locations across the Western U.S.
Wesco also announced they completed the acquisition of Auto Paint Specialties, a three-store PPG Platinum distributor in western Washington State.
Dan Gemeroy the President of APS will join the acquisition team at the Wesco Group. “The decision became easy after working with Wesco, the transition couldn’t have been any smoother,” said Gemeroy. “I look forward to my next challenge after some travel and time away.”
NEWSLETTER INDEX
Congratulations Industrial
Finishes!!! .................................. 1
Congratulations Wesco! ......... 1
RDA Member Mike & Jerry’s
Appears at Recent Regional
Events in the Gulf ...................... 2
RDA Sponsors and Supports
WIN! ............................................ 2
Refinish Distributors Alliance
SPRING IMPACT Performance
Conference Denver................3-4
Events Calendar ........................ 5
RDA IMPACT Webinars ........... 5
RDA Info & Resources ............. 5
John Halstead Joins RDA ....... 5
For more information:Robert McKenzie, Jr.
133 Torrey Pines DriveJackson, TN 38305
(731) 668-7209 - Office(731) 217-9081 - Cell
www.rda-impact.com
www.impactcollisionsolutions.com
Baton Rouge, LA · Hammond, LA Jefferson, LA · Gulfport, MS
www.mikeandjerrys.com
JULY 2014
Aluminum F-150—What You Need to Know to Get Your Shop Ready
Don’t Fear the Change The oldest and strongest emotion of mankind is fear, and the oldest and strongest kind of fear is fear of the unknown. Hopefully this TIP will help the reader understand the realities of repairing the 2015 Aluminum Ford F-150. It has been said by many that repairing the Aluminum F-150 is actually easier than its steel predecessor in many ways. Those that work through the fear, and make the initial investment will quickly realize the opportunities this technology presents. And guess what? It’s not nearly as bad as many of you may fear!
Why the Change? C.A.F.E. Standards (Corporate Average Fuel Economy) originally created by the government in 1975 to reduce foreign oil dependency and reduce greenhouse gas emissions. For detailed information on C.A.F.E. see the fact sheet at….
www.nhtsa.gov/fuel-economy and visit www.epa.gov
Reasons Ford Chose ALUMINUM to Improve Fuel Economy Light weight Similar strength characteristics to steel Proven technology from aviation industry Proven technology from military and commercial vehicles (Humvee & Peterbilt) Easy to repair using rivets and bonding adhesives
A few facts about the Aluminum F-150 Ford has been producing the Aluminum F-150 in small quantities since 2009. They have been thoroughly tested! The frame is still made out of high strength steel. The entire truck body and bed are aluminum (the firewall is steel & radiator support is magnesium). Two alloys of aluminum are used: 1. 6022 Non-structural / 2. 6111 Structural The truck bed floors are made of a thicker aluminum that are much less dent resistant than steel. The switch to aluminum saves over 700 pounds of vehicle weight compared to its steel predecessor.
Continued on the next page...
VIDEO LIBRARY
LEARN HOW TO JOIN RDA, CONTACT: Robert McKenzie, Jr.
133TorreyPinesDrive•Jackson,TN38305(731)217-9081Cell
WHO WE ARE
• LeadingRefinishDistributors• Crosssectionofallmajorrefinishbrands• Supportersofourmanufacturerpartners• LeveragethestrengthofindividualMembers• Leverage purchasing power• Resourceforbusinessandmarketingapproaches
TRAINING
SEMINARS RDAoffersTrainingSeminarsforourMembers
Topics have included:• RemovingCostfromDistribution• HowValue-AddedProgramsDistinguishUsfromtheCompetition• NegotiationandRelationshipBuilding• UnderstandingBodyShopProfitability• YourRoleasaSalesperson,ConsultantandTeacher• DisruptStatusQuo,BecomeAGameChanger• OSHA:TheRegulatoryIssuesWeFaceToday• IfYouThinkYou’reImmunetoaCrisis,You’reNuts• Consolidation:COPE,SURVIVE&THRIVE• DoingThingstheRightWay
EXCEED YOUR CUSTOMERS EXPECTATIONS!
ABRASIVES• 3"and6"HookandLoopDiscs• 6"PSARefills• LongboardPSARollsandPSASheets• WetorDrySheets• 2"and3"GrindingDiscs
AEROSOLS• AcidEtchPrimer•HighBuildPrimer• WeldThruPrimer• Adhesion Promoter• Clear Coat•GuideCoat• TrimBlack
BODY REPAIR • Fillers,PuttysandGlazes
CHEMICALS & SOLVENTS • SprayGunCleaners• SpecialtySolvents• CACompliantSprayGunCleaners• CACompliantLacquerThinners
MASKING PRODUCTS • GreenMaskingPaper• TotalMaskPaper• WhiteUrethaneMaskingPaper• BluePolyMaskingPaper• GreenHandMaskPaper• WhiteUrethaneGradeHandMaskPaper• PlasticSheetingandProtective
ElementBarrier
WEBINARS • Live webinars• LibraryofrecordedwebinarsavailableonYouTube• Over 1,000 companies have attended our webinars• Over5,000hitsonRDA/IMPACTYouTubechannel
Webinar topics have included:•AnIntroductiontoIMPACTAbrasivesProducts•BetterUnderstandingCreditCardProcessing•CollectionServices•ProductSpecificSalesTraining•OSHA:TheRegulatoryIssuesWeFaceToday
MEMBER NETWORKING
• Learnfromyourpeers• Participate in strategic committees • Exchangevaluableinformation
MEMBERSHIP MEETINGS
• AttendtwoMemberMeetingsayear• Engageininteractiveworkshopsandroundtables• Learnfromandmeethigh-profileindustryspeakers• Focus on distributor relevant topics
The mission of RDA is to enhance the success of our Members and Partners
-1-
IMPACT PERFORMANCE PRODUCTS...EXCEEDING CUSTOMER EXPECTATIONS!
www.impactcollisionsolutions.com
IMPACT PERFORMANCE PRODUCTS
RDA’s exclusive brand issupplied by leading manufacturers throughout the U.S.
The products that carry the IMPACT Performance Products label meet the standards defined by Refinish Distributors Alliance, Inc.
Our products are noted for their quality and consistency and are field tested by the manufacturers.
PROFESSIONAL PRODUCTSAbrasives, Aerosols, Body Repair,Chemicals & Solvents, Masking Products and Performance Products
What Members are SayingAbout RDA
“WejoinedRDAinSeptember2009becausea collective powerisgreaterthananythingwecanaccomplishsingularly.TheothermembersofRDAarecompaniesthatweadmireandthinkthatwecanlearnfrom.”
“We believe that we must be partofsomethingbiggerthanourselves.BeingamemberofRDAisessentialtoourfuturesuccess.Wehave seen improvement in our operations, salesprocessandmargins.Throughthenetworking,IMPACTPerformanceProducts,business and marketing programs and best practicesthatRDAprovideswehaveseensavingsofover$100Kannually.”
“ThedecisiontojoinRDAcameinJuly2011becauseoftheabilitytocommunicate and network with distributors that we do not competeagainst.Weallarefightingthesamebattles,justindifferentmarkets.”
“Thefinancialbenefitswereimmediate.BytakingadvantageoftheIMPACTProductbrandsandthepreferredmanufacturersourcompanyhassavedinexcessof$20,000.00annually.Moreimportantly,beinginvolvedwithRDAallowsustolearnfromsomeofthebestdistributorsinthecountry and helps us competewithnationalplayers.” “IfeelbeingamemberofRDAisimportantbecause our futuresuccess requires having theknowledge,informationandcapacitythatenablesustoadapttofuturechangesin economics, business conditions, and the ever-changingneedsofourcustomers.Thatisadifficultthingtodoifyouareasmallormedium-sizedbusinesswithlimitedresources.”
“RDAenablesotherlike-mindeddistributors in the same circumstance to come together and createstrategiesandplatformsthatwillpositioneach individual distributor within the group at thetopoftheirrespectivemarkets.”
“Ienjoythecollaborationwithmypeerstosolve problems.Iappreciatethecost-savingstomybusinessandtomycustomers,aswellastheabilitytooffernationalprogramsthatwouldotherwise be unattainable as an individual business.”
“IbelievethegreatestbenefitsofbeinginvolvedwithRDAhavenotyetbeenrealized.We have extraordinarypotential!”
RDA’s exclusive brandissuppliedbyleadingManufacturersthroughouttheUnitedStates.TheproductsthatcarrytheIMPACTPerformanceProductslabelmeetthestandardsdefinedbyRefinishDistributorsAlliance,Inc.Ourproductsarenotedfortheirqualityandconsistencyandarefieldtestedbythemanufacturers.
IMPACT PERFORMANCE PRODUCTS
REFINISH PRODUCTS • UniversalClear(4:1)• EuroClear(2:1)• HSUrethanePrimer(4:1)• Activators
SHOP SUPPLIES • Paint Paddles• PaintStrainers• Paint Cans• BodyStands• RazorBlades
Your Collision Solutions Partner
Member Testimonials
“Thisseminarmademeunderstandtheneedtocontinuallydifferentiateourselves to remain successful and competitive.”
“ThankstotheDiscoveryLeadershipandtheRDATeamforagreatjobpresentingalifechanging new approachforsuccess.”
“In35yearsofservicetotheindustrythis is the most relevant and streetusefulprogramIhavehadthepleasuretoattend.”
“ThevalueofthisinformationisPRICELESS! Howdoyouplacea dollar value on learning how to improveyourself?”
“I realized that a strength overused becomesaweakness.Iwillstepoutofmycomfortzonesothatmystrengths do not create a barrier formetogrowpersonallyandprofessionally.”
WHO WE ARE
• LeadingRefinishDistributors• Crosssectionofallmajorrefinishbrands• Supportersofourmanufacturerpartners• LeveragethestrengthofindividualMembers• Leverage purchasing power• Resourceforbusinessandmarketingapproaches
TRAINING
SEMINARS RDAoffersTrainingSeminarsforourMembers
Topics have included:• RemovingCostfromDistribution• HowValue-AddedProgramsDistinguishUsfromtheCompetition• NegotiationandRelationshipBuilding• UnderstandingBodyShopProfitability• YourRoleasaSalesperson,ConsultantandTeacher• DisruptStatusQuo,BecomeAGameChanger• OSHA:TheRegulatoryIssuesWeFaceToday• IfYouThinkYou’reImmunetoaCrisis,You’reNuts• Consolidation:COPE,SURVIVE&THRIVE• DoingThingstheRightWay
EXCEED YOUR CUSTOMERS EXPECTATIONS!
ABRASIVES• 3"and6"HookandLoopDiscs• 6"PSARefills• LongboardPSARollsandPSASheets• WetorDrySheets• 2"and3"GrindingDiscs
AEROSOLS• AcidEtchPrimer•HighBuildPrimer• WeldThruPrimer• Adhesion Promoter• Clear Coat•GuideCoat• TrimBlack
BODY REPAIR • Fillers,PuttysandGlazes
CHEMICALS & SOLVENTS • SprayGunCleaners• SpecialtySolvents• CACompliantSprayGunCleaners• CACompliantLacquerThinners
MASKING PRODUCTS • GreenMaskingPaper• TotalMaskPaper• WhiteUrethaneMaskingPaper• BluePolyMaskingPaper• GreenHandMaskPaper• WhiteUrethaneGradeHandMaskPaper• PlasticSheetingandProtective
ElementBarrier
WEBINARS • Live webinars• LibraryofrecordedwebinarsavailableonYouTube• Over 1,000 companies have attended our webinars• Over5,000hitsonRDA/IMPACTYouTubechannel
Webinar topics have included:•AnIntroductiontoIMPACTAbrasivesProducts•BetterUnderstandingCreditCardProcessing•CollectionServices•ProductSpecificSalesTraining•OSHA:TheRegulatoryIssuesWeFaceToday
MEMBER NETWORKING
• Learnfromyourpeers• Participate in strategic committees • Exchangevaluableinformation
MEMBERSHIP MEETINGS
• AttendtwoMemberMeetingsayear• Engageininteractiveworkshopsandroundtables• Learnfromandmeethigh-profileindustryspeakers• Focus on distributor relevant topics
The mission of RDA is to enhance the success of our Members and Partners
-1-
IMPACT PERFORMANCE PRODUCTS...EXCEEDING CUSTOMER EXPECTATIONS!
www.impactcollisionsolutions.com
IMPACT PERFORMANCE PRODUCTS
RDA’s exclusive brand issupplied by leading manufacturers throughout the U.S.
The products that carry the IMPACT Performance Products label meet the standards defined by Refinish Distributors Alliance, Inc.
Our products are noted for their quality and consistency and are field tested by the manufacturers.
PROFESSIONAL PRODUCTSAbrasives, Aerosols, Body Repair,Chemicals & Solvents, Masking Products and Performance Products
What Members are SayingAbout RDA
“WejoinedRDAinSeptember2009becausea collective powerisgreaterthananythingwecanaccomplishsingularly.TheothermembersofRDAarecompaniesthatweadmireandthinkthatwecanlearnfrom.”
“We believe that we must be partofsomethingbiggerthanourselves.BeingamemberofRDAisessentialtoourfuturesuccess.Wehave seen improvement in our operations, salesprocessandmargins.Throughthenetworking,IMPACTPerformanceProducts,business and marketing programs and best practicesthatRDAprovideswehaveseensavingsofover$100Kannually.”
“ThedecisiontojoinRDAcameinJuly2011becauseoftheabilitytocommunicate and network with distributors that we do not competeagainst.Weallarefightingthesamebattles,justindifferentmarkets.”
“Thefinancialbenefitswereimmediate.BytakingadvantageoftheIMPACTProductbrandsandthepreferredmanufacturersourcompanyhassavedinexcessof$20,000.00annually.Moreimportantly,beinginvolvedwithRDAallowsustolearnfromsomeofthebestdistributorsinthecountry and helps us competewithnationalplayers.” “IfeelbeingamemberofRDAisimportantbecause our futuresuccess requires having theknowledge,informationandcapacitythatenablesustoadapttofuturechangesin economics, business conditions, and the ever-changingneedsofourcustomers.Thatisadifficultthingtodoifyouareasmallormedium-sizedbusinesswithlimitedresources.”
“RDAenablesotherlike-mindeddistributors in the same circumstance to come together and createstrategiesandplatformsthatwillpositioneach individual distributor within the group at thetopoftheirrespectivemarkets.”
“Ienjoythecollaborationwithmypeerstosolve problems.Iappreciatethecost-savingstomybusinessandtomycustomers,aswellastheabilitytooffernationalprogramsthatwouldotherwise be unattainable as an individual business.”
“IbelievethegreatestbenefitsofbeinginvolvedwithRDAhavenotyetbeenrealized.We have extraordinarypotential!”
RDA’s exclusive brandissuppliedbyleadingManufacturersthroughouttheUnitedStates.TheproductsthatcarrytheIMPACTPerformanceProductslabelmeetthestandardsdefinedbyRefinishDistributorsAlliance,Inc.Ourproductsarenotedfortheirqualityandconsistencyandarefieldtestedbythemanufacturers.
IMPACT PERFORMANCE PRODUCTS
REFINISH PRODUCTS • UniversalClear(4:1)• EuroClear(2:1)• HSUrethanePrimer(4:1)• Activators
SHOP SUPPLIES • Paint Paddles• PaintStrainers• Paint Cans• BodyStands• RazorBlades
Your Collision Solutions Partner
Member Testimonials
“Thisseminarmademeunderstandtheneedtocontinuallydifferentiateourselves to remain successful and competitive.”
“ThankstotheDiscoveryLeadershipandtheRDATeamforagreatjobpresentingalifechanging new approachforsuccess.”
“In35yearsofservicetotheindustrythis is the most relevant and streetusefulprogramIhavehadthepleasuretoattend.”
“ThevalueofthisinformationisPRICELESS! Howdoyouplacea dollar value on learning how to improveyourself?”
“I realized that a strength overused becomesaweakness.Iwillstepoutofmycomfortzonesothatmystrengths do not create a barrier formetogrowpersonallyandprofessionally.”
WHO WE ARE
• LeadingRefinishDistributors• Crosssectionofallmajorrefinishbrands• Supportersofourmanufacturerpartners• LeveragethestrengthofindividualMembers• Leverage purchasing power• Resourceforbusinessandmarketingapproaches
TRAINING
SEMINARS RDAoffersTrainingSeminarsforourMembers
Topics have included:• RemovingCostfromDistribution• HowValue-AddedProgramsDistinguishUsfromtheCompetition• NegotiationandRelationshipBuilding• UnderstandingBodyShopProfitability• YourRoleasaSalesperson,ConsultantandTeacher• DisruptStatusQuo,BecomeAGameChanger• OSHA:TheRegulatoryIssuesWeFaceToday• IfYouThinkYou’reImmunetoaCrisis,You’reNuts• Consolidation:COPE,SURVIVE&THRIVE• DoingThingstheRightWay
EXCEED YOUR CUSTOMERS EXPECTATIONS!
ABRASIVES• 3"and6"HookandLoopDiscs• 6"PSARefills• LongboardPSARollsandPSASheets• WetorDrySheets• 2"and3"GrindingDiscs
AEROSOLS• AcidEtchPrimer•HighBuildPrimer• WeldThruPrimer• Adhesion Promoter• Clear Coat•GuideCoat• TrimBlack
BODY REPAIR • Fillers,PuttysandGlazes
CHEMICALS & SOLVENTS • SprayGunCleaners• SpecialtySolvents• CACompliantSprayGunCleaners• CACompliantLacquerThinners
MASKING PRODUCTS • GreenMaskingPaper• TotalMaskPaper• WhiteUrethaneMaskingPaper• BluePolyMaskingPaper• GreenHandMaskPaper• WhiteUrethaneGradeHandMaskPaper• PlasticSheetingandProtective
ElementBarrier
WEBINARS • Live webinars• LibraryofrecordedwebinarsavailableonYouTube• Over 1,000 companies have attended our webinars• Over5,000hitsonRDA/IMPACTYouTubechannel
Webinar topics have included:•AnIntroductiontoIMPACTAbrasivesProducts•BetterUnderstandingCreditCardProcessing•CollectionServices•ProductSpecificSalesTraining•OSHA:TheRegulatoryIssuesWeFaceToday
MEMBER NETWORKING
• Learnfromyourpeers• Participate in strategic committees • Exchangevaluableinformation
MEMBERSHIP MEETINGS
• AttendtwoMemberMeetingsayear• Engageininteractiveworkshopsandroundtables• Learnfromandmeethigh-profileindustryspeakers• Focus on distributor relevant topics
The mission of RDA is to enhance the success of our Members and Partners
-1-
IMPACT PERFORMANCE PRODUCTS...EXCEEDING CUSTOMER EXPECTATIONS!
www.impactcollisionsolutions.com
IMPACT PERFORMANCE PRODUCTS
RDA’s exclusive brand issupplied by leading manufacturers throughout the U.S.
The products that carry the IMPACT Performance Products label meet the standards defined by Refinish Distributors Alliance, Inc.
Our products are noted for their quality and consistency and are field tested by the manufacturers.
PROFESSIONAL PRODUCTSAbrasives, Aerosols, Body Repair,Chemicals & Solvents, Masking Products and Performance Products
What Members are SayingAbout RDA
“WejoinedRDAinSeptember2009becausea collective powerisgreaterthananythingwecanaccomplishsingularly.TheothermembersofRDAarecompaniesthatweadmireandthinkthatwecanlearnfrom.”
“We believe that we must be partofsomethingbiggerthanourselves.BeingamemberofRDAisessentialtoourfuturesuccess.Wehave seen improvement in our operations, salesprocessandmargins.Throughthenetworking,IMPACTPerformanceProducts,business and marketing programs and best practicesthatRDAprovideswehaveseensavingsofover$100Kannually.”
“ThedecisiontojoinRDAcameinJuly2011becauseoftheabilitytocommunicate and network with distributors that we do not competeagainst.Weallarefightingthesamebattles,justindifferentmarkets.”
“Thefinancialbenefitswereimmediate.BytakingadvantageoftheIMPACTProductbrandsandthepreferredmanufacturersourcompanyhassavedinexcessof$20,000.00annually.Moreimportantly,beinginvolvedwithRDAallowsustolearnfromsomeofthebestdistributorsinthecountry and helps us competewithnationalplayers.” “IfeelbeingamemberofRDAisimportantbecause our futuresuccess requires having theknowledge,informationandcapacitythatenablesustoadapttofuturechangesin economics, business conditions, and the ever-changingneedsofourcustomers.Thatisadifficultthingtodoifyouareasmallormedium-sizedbusinesswithlimitedresources.”
“RDAenablesotherlike-mindeddistributors in the same circumstance to come together and createstrategiesandplatformsthatwillpositioneach individual distributor within the group at thetopoftheirrespectivemarkets.”
“Ienjoythecollaborationwithmypeerstosolve problems.Iappreciatethecost-savingstomybusinessandtomycustomers,aswellastheabilitytooffernationalprogramsthatwouldotherwise be unattainable as an individual business.”
“IbelievethegreatestbenefitsofbeinginvolvedwithRDAhavenotyetbeenrealized.We have extraordinarypotential!”
RDA’s exclusive brandissuppliedbyleadingManufacturersthroughouttheUnitedStates.TheproductsthatcarrytheIMPACTPerformanceProductslabelmeetthestandardsdefinedbyRefinishDistributorsAlliance,Inc.Ourproductsarenotedfortheirqualityandconsistencyandarefieldtestedbythemanufacturers.
IMPACT PERFORMANCE PRODUCTS
REFINISH PRODUCTS • UniversalClear(4:1)• EuroClear(2:1)• HSUrethanePrimer(4:1)• Activators
SHOP SUPPLIES • Paint Paddles• PaintStrainers• Paint Cans• BodyStands• RazorBlades
Your Collision Solutions Partner
Member Testimonials
“Thisseminarmademeunderstandtheneedtocontinuallydifferentiateourselves to remain successful and competitive.”
“ThankstotheDiscoveryLeadershipandtheRDATeamforagreatjobpresentingalifechanging new approachforsuccess.”
“In35yearsofservicetotheindustrythis is the most relevant and streetusefulprogramIhavehadthepleasuretoattend.”
“ThevalueofthisinformationisPRICELESS! Howdoyouplacea dollar value on learning how to improveyourself?”
“I realized that a strength overused becomesaweakness.Iwillstepoutofmycomfortzonesothatmystrengths do not create a barrier formetogrowpersonallyandprofessionally.”
BUSINESS / MARKETING PROGRAMS FOR COLLISION SHOPS
IMPACT ELITE PROGRAM• Unique marketing and business programs• Compete with national chains• Improveprofitability• Attract new customers• Keep existing customers
TRAINING WEBINARS COLLISION SHOPS• Live webinars• LibraryofrecordedwebinarsavailableonYouTube• 6HPaintercertifications–I-CARcredit• Over 1,000 companies have attended our webinars• Over5,000hitsontheRDA/IMPACTYouTubechannel
MONTHLY INFORMATIONAL TIPS• Customizewithyourlogoandcontactinformation
QUARTERLY NEWSLETTERS
BUSINESS / MARKETING PROGRAMS FOR MEMBERS
AUTO CARE ASSOCIATION MEMBERSHIP • Discountoffmembershipdues
CREDIT CARD PROCESSING • Discountedrates• Freestatementanalysis• Membersavingshaveexceeded$150,000
FUEL CARDS STAPLES ADVANTAGE SHIPPING PROGRAMS AIP DEBT COLLECTION SERVICES UNIFIRST
ADP PAYROLL SERVICES GMG ENVIROSAFE TRAINING• Monthlywebinars •Livewebinars• Membermeetings •Keyindustryspeakers
1
A PROGRAMFOR THE PREMIER COLLISIONSHOP
INDUSTRY INVOLVEMENT
PBE ORGANIZATIONS• RDAparticipatesandsupportstheseandotherindustryorganizations:
Join the most dynamic engaged group of PBE distributors in the U.S.
MEMBER COMMUNICATION
• TouchBase,memberdigitalpublication• RDAFocus,memberandmanufacturermagazine• IMPACTEliteshopnewsletter• Monthlytechandpaintertips• Quarterlydistributortips
MEMBER COMMITTEE INVOLVEMENT• Marketing •Finance• Membership •Product
• 2018 EPA 6H Painter Certification ..............1
• 6H NESHAP Painter Certification
Instructions ....................................................2
• IMPACT Collision Solutions Tips ................3
• Welcome New IMPACT Elite Members ...3
• asTech .............................................................4
• OSHA 300 Accident & Illness Log .............4
• SCRS Makes 2008-2017 TPMS Relearn
Chart Available ..............................................5
• I-CAR, SCRS Release Training Videos ......5
• CCC Releases Crash Course Report .........5
• Respirator Air Quality Testing.....................6
• Calendar .........................................................6
• How to Hire the Right Person from the Start
By Tess Collins ...............................................7
• Ten Steps for a Proper Auto Body Repair
By Josh Cable, BodyShop Business .........8
In This Issue
2018 EPA 6H Painter Certificationby Brandon Thomas of GMG EnviroSafe
This is an important notification for an updated IMPACT Elite Program brought to you by your distributor and the Refinish Distributors Alliance/RDA.
EPA Rule 40 CFR 63 National Emission Standards for Hazardous Air Pollutants was established in 2011 affecting every body shop in the country. Since that time, we’ve seen EPA inspections around the country at a state, county, and even municipal level looking to enforce this rule. In the last few years, most citations have been based on expiring painter certifications, and have ranged from $500-$2,500 per painter.
The EPA requires that any person who uses a spray gun to apply coatings must be 6H NESHAP certified every 5 years. So this is not just for the shop painter—for some shops, this could include painter’s helpers, apprentices, and even body technicians that are spraying primer.
AVOID FINES...By participating in a certification program! In partnership with the Refinish Distributors Alliance, GMG EnviroSafe provides a quick web-based training solution that is available to all shop customers of RDA distributors. One of the more challenging aspects of complying with 6H
Who needs Painter Certification?• New employees or anyone who sprays, but
has not completed a program.• Anyone who cannot document that they
completed a program within the last 5 years.
Does the older RDA program, or any other previous program still count?• YES! Other documented programs are
valid for 5 years. Look at the certificate date to determine when it will expire.
NESHAP is taking shop employees away from their work to complete certification. The GMG program, which involves watching a video and taking a review quiz, will simplify the process and minimize disruptions to the shop’s production.
SAVE TIME...By having techs participate in the program together as part of a group training session. An unlimited number of employees may complete the certification process by watching the video either individually or as a group. Each person must complete individual documentation that needs to be submitted in order to receive certification.
PREPARE FOR INSPECTION...By keeping certificates and documents on file with all compliance related paperwork. Air quality agencies require certificates to be readily accessible for inspector review in order to be compliant with the EPA 6H NESHAP rule.
Painter Certification Instructions are on page 2
Vol. 6 Iss. 2April 2018
For the Premier Collision Shop
News
lett
er
www.rda-impact.com
Webinar topics have included: • EPA6HCompliance&PainterCertification • I-CARTrainingonAluminumRepairs,AreYouReady? • AluminumF150,WhatYouNeedtoKnowtoGet
YourShopReady • NortonBestPracticesSeamSealers(I-CARCredit) • NortonBodyPanelRefinishing(I-CARCredit) • NortonPaintRefinishingTraining(I-CARCredit) • BetterBluePrinting •I-CAR:AluminumTrainingCoursesYouWillNeed
forF150Repairs •HowtoAvoidtheTop5CitationsinShopsToday •HowtoCompeteAgainsttheMSOs •SafetyEquipmentRequirementsforBodyShops •PaintandMaterialProfitability
www.rda-impact.com
June 2018Quarterly Member Magazine
MEMBER, INDUSTRY & RDA NEWS
CONGRATULATIONS INDUSTRIAL FINISHES!!!
Longtime RDA Member IF recently celebrated their 60th Birthday in Eugene, Oregon, where founder, Stu Barr, was presented with a special gift to commemorate the anniversary.
The Barr family found old photos of the first car Stu owned, so IF pulled together with friends of the company to rebuild the car to match the photos and the stories that Stu tells.
Industrial Finishes also has an excellent new marketing tool to introduce the company and it’s approach to prospective shop customers. IF You Tube Video 1:30.
CONGRATULATIONS WESCO!
RDA Member, The Wesco Group Inc., announced that it completed the acquisition of United Paint Specialties, a PBE operation in Western Washington State. “Pat Sherman the President of UPS will join the Wesco Group as an equity partner, and will help us grow as we expand our footprint across the country,” said Roger Howe of Wesco, which has over 70 stores, a training center and distribution locations across the Western U.S.
Wesco also announced they completed the acquisition of Auto Paint Specialties, a three-store PPG Platinum distributor in western Washington State.
Dan Gemeroy the President of APS will join the acquisition team at the Wesco Group. “The decision became easy after working with Wesco, the transition couldn’t have been any smoother,” said Gemeroy. “I look forward to my next challenge after some travel and time away.”
NEWSLETTER INDEX
Congratulations Industrial
Finishes!!! .................................. 1
Congratulations Wesco! ......... 1
RDA Member Mike & Jerry’s
Appears at Recent Regional
Events in the Gulf ...................... 2
RDA Sponsors and Supports
WIN! ............................................ 2
Refinish Distributors Alliance
SPRING IMPACT Performance
Conference Denver................3-4
Events Calendar ........................ 5
RDA IMPACT Webinars ........... 5
RDA Info & Resources ............. 5
John Halstead Joins RDA ....... 5
For more information:Robert McKenzie, Jr.
133 Torrey Pines DriveJackson, TN 38305
(731) 668-7209 - Office(731) 217-9081 - Cell
www.rda-impact.com
www.impactcollisionsolutions.com
Baton Rouge, LA · Hammond, LA Jefferson, LA · Gulfport, MS
www.mikeandjerrys.com
JULY 2014
Aluminum F-150—What You Need to Know to Get Your Shop Ready
Don’t Fear the Change The oldest and strongest emotion of mankind is fear, and the oldest and strongest kind of fear is fear of the unknown. Hopefully this TIP will help the reader understand the realities of repairing the 2015 Aluminum Ford F-150. It has been said by many that repairing the Aluminum F-150 is actually easier than its steel predecessor in many ways. Those that work through the fear, and make the initial investment will quickly realize the opportunities this technology presents. And guess what? It’s not nearly as bad as many of you may fear!
Why the Change? C.A.F.E. Standards (Corporate Average Fuel Economy) originally created by the government in 1975 to reduce foreign oil dependency and reduce greenhouse gas emissions. For detailed information on C.A.F.E. see the fact sheet at….
www.nhtsa.gov/fuel-economy and visit www.epa.gov
Reasons Ford Chose ALUMINUM to Improve Fuel Economy Light weight Similar strength characteristics to steel Proven technology from aviation industry Proven technology from military and commercial vehicles (Humvee & Peterbilt) Easy to repair using rivets and bonding adhesives
A few facts about the Aluminum F-150 Ford has been producing the Aluminum F-150 in small quantities since 2009. They have been thoroughly tested! The frame is still made out of high strength steel. The entire truck body and bed are aluminum (the firewall is steel & radiator support is magnesium). Two alloys of aluminum are used: 1. 6022 Non-structural / 2. 6111 Structural The truck bed floors are made of a thicker aluminum that are much less dent resistant than steel. The switch to aluminum saves over 700 pounds of vehicle weight compared to its steel predecessor.
Continued on the next page...
VIDEO LIBRARY
LEARN HOW TO JOIN RDA, CONTACT: Robert McKenzie, Jr.
133TorreyPinesDrive•Jackson,TN38305(731)217-9081Cell
BUSINESS / MARKETING PROGRAMS FOR COLLISION SHOPS
IMPACT ELITE PROGRAM• Unique marketing and business programs• Compete with national chains• Improveprofitability• Attract new customers• Keep existing customers
TRAINING WEBINARS COLLISION SHOPS• Live webinars• LibraryofrecordedwebinarsavailableonYouTube• 6HPaintercertifications–I-CARcredit• Over 1,000 companies have attended our webinars• Over5,000hitsontheRDA/IMPACTYouTubechannel
MONTHLY INFORMATIONAL TIPS• Customizewithyourlogoandcontactinformation
QUARTERLY NEWSLETTERS
BUSINESS / MARKETING PROGRAMS FOR MEMBERS
AUTO CARE ASSOCIATION MEMBERSHIP • Discountoffmembershipdues
CREDIT CARD PROCESSING • Discountedrates• Freestatementanalysis• Membersavingshaveexceeded$150,000
FUEL CARDS STAPLES ADVANTAGE SHIPPING PROGRAMS AIP DEBT COLLECTION SERVICES UNIFIRST
ADP PAYROLL SERVICES GMG ENVIROSAFE TRAINING• Monthlywebinars •Livewebinars• Membermeetings •Keyindustryspeakers
1
A PROGRAMFOR THE PREMIER COLLISIONSHOP
INDUSTRY INVOLVEMENT
PBE ORGANIZATIONS• RDAparticipatesandsupportstheseandotherindustryorganizations:
Join the most dynamic engaged group of PBE distributors in the U.S.
MEMBER COMMUNICATION
• TouchBase,memberdigitalpublication• RDAFocus,memberandmanufacturermagazine• IMPACTEliteshopnewsletter• Monthlytechandpaintertips• Quarterlydistributortips
MEMBER COMMITTEE INVOLVEMENT• Marketing •Finance• Membership •Product
• 2018 EPA 6H Painter Certification ..............1
• 6H NESHAP Painter Certification
Instructions ....................................................2
• IMPACT Collision Solutions Tips ................3
• Welcome New IMPACT Elite Members ...3
• asTech .............................................................4
• OSHA 300 Accident & Illness Log .............4
• SCRS Makes 2008-2017 TPMS Relearn
Chart Available ..............................................5
• I-CAR, SCRS Release Training Videos ......5
• CCC Releases Crash Course Report .........5
• Respirator Air Quality Testing.....................6
• Calendar .........................................................6
• How to Hire the Right Person from the Start
By Tess Collins ...............................................7
• Ten Steps for a Proper Auto Body Repair
By Josh Cable, BodyShop Business .........8
In This Issue
2018 EPA 6H Painter Certificationby Brandon Thomas of GMG EnviroSafe
This is an important notification for an updated IMPACT Elite Program brought to you by your distributor and the Refinish Distributors Alliance/RDA.
EPA Rule 40 CFR 63 National Emission Standards for Hazardous Air Pollutants was established in 2011 affecting every body shop in the country. Since that time, we’ve seen EPA inspections around the country at a state, county, and even municipal level looking to enforce this rule. In the last few years, most citations have been based on expiring painter certifications, and have ranged from $500-$2,500 per painter.
The EPA requires that any person who uses a spray gun to apply coatings must be 6H NESHAP certified every 5 years. So this is not just for the shop painter—for some shops, this could include painter’s helpers, apprentices, and even body technicians that are spraying primer.
AVOID FINES...By participating in a certification program! In partnership with the Refinish Distributors Alliance, GMG EnviroSafe provides a quick web-based training solution that is available to all shop customers of RDA distributors. One of the more challenging aspects of complying with 6H
Who needs Painter Certification?• New employees or anyone who sprays, but
has not completed a program.• Anyone who cannot document that they
completed a program within the last 5 years.
Does the older RDA program, or any other previous program still count?• YES! Other documented programs are
valid for 5 years. Look at the certificate date to determine when it will expire.
NESHAP is taking shop employees away from their work to complete certification. The GMG program, which involves watching a video and taking a review quiz, will simplify the process and minimize disruptions to the shop’s production.
SAVE TIME...By having techs participate in the program together as part of a group training session. An unlimited number of employees may complete the certification process by watching the video either individually or as a group. Each person must complete individual documentation that needs to be submitted in order to receive certification.
PREPARE FOR INSPECTION...By keeping certificates and documents on file with all compliance related paperwork. Air quality agencies require certificates to be readily accessible for inspector review in order to be compliant with the EPA 6H NESHAP rule.
Painter Certification Instructions are on page 2
Vol. 6 Iss. 2April 2018
For the Premier Collision Shop
News
lett
er
www.rda-impact.com
Webinar topics have included: • EPA6HCompliance&PainterCertification • I-CARTrainingonAluminumRepairs,AreYouReady? • AluminumF150,WhatYouNeedtoKnowtoGet
YourShopReady • NortonBestPracticesSeamSealers(I-CARCredit) • NortonBodyPanelRefinishing(I-CARCredit) • NortonPaintRefinishingTraining(I-CARCredit) • BetterBluePrinting •I-CAR:AluminumTrainingCoursesYouWillNeed
forF150Repairs •HowtoAvoidtheTop5CitationsinShopsToday •HowtoCompeteAgainsttheMSOs •SafetyEquipmentRequirementsforBodyShops •PaintandMaterialProfitability
www.rda-impact.com
June 2018Quarterly Member Magazine
MEMBER, INDUSTRY & RDA NEWS
CONGRATULATIONS INDUSTRIAL FINISHES!!!
Longtime RDA Member IF recently celebrated their 60th Birthday in Eugene, Oregon, where founder, Stu Barr, was presented with a special gift to commemorate the anniversary.
The Barr family found old photos of the first car Stu owned, so IF pulled together with friends of the company to rebuild the car to match the photos and the stories that Stu tells.
Industrial Finishes also has an excellent new marketing tool to introduce the company and it’s approach to prospective shop customers. IF You Tube Video 1:30.
CONGRATULATIONS WESCO!
RDA Member, The Wesco Group Inc., announced that it completed the acquisition of United Paint Specialties, a PBE operation in Western Washington State. “Pat Sherman the President of UPS will join the Wesco Group as an equity partner, and will help us grow as we expand our footprint across the country,” said Roger Howe of Wesco, which has over 70 stores, a training center and distribution locations across the Western U.S.
Wesco also announced they completed the acquisition of Auto Paint Specialties, a three-store PPG Platinum distributor in western Washington State.
Dan Gemeroy the President of APS will join the acquisition team at the Wesco Group. “The decision became easy after working with Wesco, the transition couldn’t have been any smoother,” said Gemeroy. “I look forward to my next challenge after some travel and time away.”
NEWSLETTER INDEX
Congratulations Industrial
Finishes!!! .................................. 1
Congratulations Wesco! ......... 1
RDA Member Mike & Jerry’s
Appears at Recent Regional
Events in the Gulf ...................... 2
RDA Sponsors and Supports
WIN! ............................................ 2
Refinish Distributors Alliance
SPRING IMPACT Performance
Conference Denver................3-4
Events Calendar ........................ 5
RDA IMPACT Webinars ........... 5
RDA Info & Resources ............. 5
John Halstead Joins RDA ....... 5
For more information:Robert McKenzie, Jr.
133 Torrey Pines DriveJackson, TN 38305
(731) 668-7209 - Office(731) 217-9081 - Cell
www.rda-impact.com
www.impactcollisionsolutions.com
Baton Rouge, LA · Hammond, LA Jefferson, LA · Gulfport, MS
www.mikeandjerrys.com
JULY 2014
Aluminum F-150—What You Need to Know to Get Your Shop Ready
Don’t Fear the Change The oldest and strongest emotion of mankind is fear, and the oldest and strongest kind of fear is fear of the unknown. Hopefully this TIP will help the reader understand the realities of repairing the 2015 Aluminum Ford F-150. It has been said by many that repairing the Aluminum F-150 is actually easier than its steel predecessor in many ways. Those that work through the fear, and make the initial investment will quickly realize the opportunities this technology presents. And guess what? It’s not nearly as bad as many of you may fear!
Why the Change? C.A.F.E. Standards (Corporate Average Fuel Economy) originally created by the government in 1975 to reduce foreign oil dependency and reduce greenhouse gas emissions. For detailed information on C.A.F.E. see the fact sheet at….
www.nhtsa.gov/fuel-economy and visit www.epa.gov
Reasons Ford Chose ALUMINUM to Improve Fuel Economy Light weight Similar strength characteristics to steel Proven technology from aviation industry Proven technology from military and commercial vehicles (Humvee & Peterbilt) Easy to repair using rivets and bonding adhesives
A few facts about the Aluminum F-150 Ford has been producing the Aluminum F-150 in small quantities since 2009. They have been thoroughly tested! The frame is still made out of high strength steel. The entire truck body and bed are aluminum (the firewall is steel & radiator support is magnesium). Two alloys of aluminum are used: 1. 6022 Non-structural / 2. 6111 Structural The truck bed floors are made of a thicker aluminum that are much less dent resistant than steel. The switch to aluminum saves over 700 pounds of vehicle weight compared to its steel predecessor.
Continued on the next page...
VIDEO LIBRARY
LEARN HOW TO JOIN RDA, CONTACT: Robert McKenzie, Jr.
133TorreyPinesDrive•Jackson,TN38305(731)217-9081Cell
