Business Analytics software

SPSS Global Team Experience

Vikas SinhaDirectorSPSS Predictive Analytics R&D

2

Global Team

R&

D T

eam

s

3

Product A Product B Product C Product D Product E

Steering Committees

Organizational Landscape

Technical Support

Product Strategy

End Game(Transition)

Discover &Envision(Elaboration)

Build and refine(Construction)

Start Up(Inception)

Release Process Flow

4

User Requirements

Software Requirements

Architectural Design

Detailed DesignImplementation

UX Design

Documentation

System Tests

Integration Tests

Algorithm/Statistics Design

5

Complexities of a globally distributed team

Thought Leadership Execution

Strategic Tactical

Creative Thinking Intellectual Thinking

Design Implementation

Customer facing Back office

Language and Communication skills

6

Working in a global environment

Single unified development process

Structured dev organizations

Defined responsibility – no ambiguity in ownership

Strategy and Development products/managers ”ownership”

Encouragement to ask Why? No fear attached.

Appreciation for global colleagues and organization - treat everyone equally - understand cultures, understand time zones, rotate meeting times so all global participants are equally inconvenienced/accommodated, communication technologies that worked for all.

Global consistency - same performance metrics, same rewards

7

My World

Predictability Accountability Transparency

Product• 3 yr Roadmap • In’s/Out’s• Freeze requirements• “Zero defect” initiative

• Scorecard approach: Who/What/When

• Weekly status check• Deep dives –

organizational visibility

Process

• Change control• Understand failures and

proactively change to prevent re-occurance

• Clear ownership of responsibilities

• Consistent reporting (one way to count beans)

• Well defined single unified development process

• Meetings open to all• Participation by all

stakeholders

People

• Commitment (once committed, will deliver)

• Eliminate surprises

• Clear absolute goals• Single owner (one

throat to choke)• No tolerance for finger

pointing

• Performance evaluation• Compensation planning

Questions