Embed Size (px)
Citation preview
Business Analysis in IT Projects� Successful IT Projects through better Requirements
masVenta Business GmbHVon-Blanckart-Str. 952477 AlsdorfGermany
Rainer Wendt, February 2012
Business Analysis in IT ProjectsIT Projects through better Requirements
Tel. +49 2404 91391 - 0
Fax +49 2404 91391 31
www.masventa.de
Agenda
Brief Introduction to masVenta
Business Analysis at a glanceBusiness Analysis at a glance
Business Analysis and Project Management
Analyst vs. Manager
Project Example
Conclusion
PortfolioPortfolio
Contact
Page Page Page Page 2222
masVenta
Business Analysis at a glanceBusiness Analysis at a glance
Business Analysis and Project Management
Brief Introduction to masVenta Business GmbH
Founded in March 2007 by certified Engineer Rainer Wendt, PMP, CBAP
10 Employees, company domiciled in Alsdorf, near Aachen, GermanyAlsdorf, near Aachen, Germany
Strong Expertise in areas of Business and Technology; Experience from working in Enterprises and medium-sized companies
Page 3Page 3Page 3Page 3
Brief Introduction to masVenta Business GmbH
Project ManagementProject ManagementProject ManagementProject Management
Successful Management of Projects by
applying Best Practices
Strong Expertise in areas of Business
applying Best Practices
Business Analysis Business Analysis Business Analysis Business Analysis
Requirements Engineering and Communication between Business and IT
Customer Relationship Customer Relationship Customer Relationship Customer Relationship
Management Management Management Management Customer Orientation and Relationship ManagementManagement
SoftASA® Business SolutionsSoftASA® Business SolutionsSoftASA® Business SolutionsSoftASA® Business Solutions
Microsoft Standard Solutions - always available and well-priced
Business Analysis
at a glance
Business Analysis is a set of
techniques and tasks used to techniques and tasks used to
work as a liaison among
stakeholders in order to
understand the structure,
policies, and operations of an
organization, and to organization, and to
recommend solutions that
enable the organization to
achieve ist goals.
Page Page Page Page 4444
Source: BABOK® v2.0 pg 3
Business Analysis is a set of
techniques and tasks used to techniques and tasks used to
policies, and operations of an
Project Management according to PMI
Quality
Integration,Change
Time
Human Resources
Page Page Page Page 5555
Requirements
Project Charter
ScopeProcurement
Project Management Professional® (PMP) =�Certified in all 9 Knowledge Areas�Proven track record in professional work experience
Project Management according to PMI
Quality
Budget
Integration,Change
Communication
Requirements
Project Charter
Scope Risk / Chances
Business Analyse according to IIBA
Business Domain
Solution Domain
As-Is Situation
Business
Requirements
Stakeholder
Requirements
constraint
constraint
identify,compare,select, monitor, eval solution
Page Page Page Page 6666
Solution
Requirements- Functional- Non-functional- Transition
Business Analyse according to IIBA
To-Be SolutionTo-Be Solution
Changed Business,
Organisation,
Processes, Procedures,
Information,
IT-Systems, …
To-Be Solution
Changed
Business,
Organisation,
Processes, Procedures,
Information, IT-Systems, …
To-Be Solution
Changed
Business,
Organisation, Processes,
Procedures, Information,
Cost & Benefit
IT-Systems, …
Cost & Benefit
Information, IT-Systems, …
Cost & Benefit
Business Analyse according to IIBA
Business Analysis
Planning and
MonitoringMonitoring
Elicitation
Enterprise
Analysis
Requirements
Analysis
Page Page Page Page 7777
Analysis
Certified Business Analysis Professional® (CBAP) �Certified in all Knowledge Areas � Proven track record of professional work experience
Business Analyse according to IIBA
Business Analysis
Planning and
MonitoringMonitoring
Requirements
Analysis
Solution
Assessment and
ValidationRequirements
Management and
Communication
Analysis
Underlying
Competences
Project Management
Lasting orientation towards the customer with
well-working staff and processes is mainly
accomplished by professional projectsaccomplished by professional projects
Therefore managing a project can become as
important as managing the company
Management of important projects must be
given to experienced professionals
Project Management is not an ITProject Management is not an IT
Business Discipline, but a managerial task
Page Page Page Page 8888
Project Management
Lasting orientation towards the customer with
working staff and processes is mainly
accomplished by professional projectsaccomplished by professional projects
Therefore managing a project can become as
important as managing the company
Management of important projects must be
given to experienced professionals
Project Management is not an IT-, neither a Project Management is not an IT-, neither a
Business Discipline, but a managerial task
Business AnalysisProfessional Business Analysis is
required for a well-working and well
supported Business or IT Solutionsupported Business or IT Solution
Tailored techniques for complete
Requirements Analysis
Business Analysts must understand the
Business Needs
Calculate Business Case, will the solution Calculate Business Case, will the solution
fulfill the value proposition?
Business Analysis integrated in the
Project for Solutions on „Time, Budget &
Quality“
Page Page Page Page 9999
Business AnalysisProfessional Business Analysis is
working and well-
supported Business or IT Solutionsupported Business or IT Solution
Tailored techniques for complete
Business Analysts must understand the
Calculate Business Case, will the solution Calculate Business Case, will the solution
fulfill the value proposition?
Business Analysis integrated in the
Project for Solutions on „Time, Budget &
Analyst vs. Manager
A Business Analyst…A Business Analyst…A Business Analyst…A Business Analyst…
understands the Business
searches for Requirements
creates concepts and
Improvements
calculates Business Cases
presents and explains plans
for solution
Page Page Page Page 10101010
Analyst vs. Manager
A Project Manager…A Project Manager…A Project Manager…A Project Manager…
leads the Team
is contact for the Project
Sponsor
Manages orders within the
project
Takes responsibility for Time,
Budget and Quality
Project ExampleEststablising Key Performance Indicators Values
Determine KPIs
Determine secure Sources Determine secure Sources
for Values
Collect data with CRM-
Software
Store in DWH
Visualize KPIs and
communicate (Reports)
Page Page Page Page 11111111
Picture: Dashboard Example Microsoft Dynamics CRM 2011
communicate (Reports)
Ensure broad Acceptance
and Support
Eststablising Key Performance Indicators Values
Picture: Dashboard Example Microsoft Dynamics CRM 2011
Realization Model Plan and Realize a Project
ConsultingBusiness Analysis – what is to be done
Understand and Verify Requirements, conceptualize solutions
Inte
gra
tio
n
ConsultingProjektmanagement
Name Project Sponsor and Project Leader
Produce Project Order
Plan Project
Realize and overview Project
Project Management – how will it improve
Understand and Verify Requirements, conceptualize solutions
Calculate Business Case, Support Investment
Validate Solution
Inte
gra
tio
n
Page Page Page Page 12121212
Image: © 2008 – 2010 masVenta
Realize and overview Project
Finish Project
Strategy Analysis Concept FeasibilityChoice ofSystem
Decision forInvestment
Realization Model
done?
Understand and Verify Requirements, conceptualize solutions
Inte
gra
tio
n
Integration
Name Project Sponsor and Project Leader
improve?
Understand and Verify Requirements, conceptualize solutions
Calculate Business Case, Support Investment
Inte
gra
tio
n
Stages of Project
Choice ofSystem
Trainings and
Rollout
Sample Project Phases
• What Processes related to • Definition of fix numbers• What Processes related to customers are most important?
• What Processes are to be analyzed?
• How do these Processes work?• What is the cost of these
Processes?• How are these Processes
recorded and visualized?
• Definition of fix numbers• Revenue per Sales Rep• Total revenue per
Customer• Move of Customers• etc…
• Finding out AS IS• Definition of TO BE • Alarms and Notifications• Limits and Allowances
Page Page Page Page 13131313
Image: © 2011 masVenta
Sample Project Phases
Definition of fix numbers • Detailed Business Analysis of Definition of fix numbersRevenue per Sales RepTotal revenue per
Move of Customers
Finding out AS IS-valuesDefinition of TO BE -valuesAlarms and NotificationsLimits and Allowances
• Detailed Business Analysis of Processes affected
• Requirements Management• Producing Concept with
verification of Business• Business Case• Start of Project and definiton of
Objectives • Planning• Realization • Measuring/Validation• End of Project
Conclusion
Business Analysis is a disciplinefocuses on the famous Businessfocuses on the famous Business
Fulfillment of Business Requirements
The Project Manager leadsAnalyst conceptualizes a solutionperformance!
Great Project Managers areGreat Project Managers areDomain experts – Great Business strong in leading. As a couple
PagePagePagePage14141414
discipline which consequentlyBusiness-IT-AlignmentBusiness-IT-Alignment
Requirements has High Priority
leads the Project, the Business solution – double featured
are not necessarily greatare not necessarily greatGreat Business Analysts may not be
couple they are strong!
masVenta Portfolio in short
BusinessBusinessBusinessBusiness---- & IT& IT& IT& IT----Consulting and ServicesConsulting and ServicesConsulting and ServicesConsulting and Services
Project Management based on PMI®Project Management based on PMI®
Business Analysis based on IIBA®
Customer Relationship Management, CRM, XRM
Business Process Optimization
Business Intelligence
Change Management and Integration
Coaching and Training
SoftASA® Business Software
Hosting-, Cloud- and Data-Services in Germany
IT Service Management based on ITIL®
Page Page Page Page 15151515
masVenta Portfolio in short
Consulting and ServicesConsulting and ServicesConsulting and ServicesConsulting and Services
Project Management based on PMI®Project Management based on PMI®
Business Analysis based on IIBA®
Customer Relationship Management, CRM, XRM
Business Process Optimization
Change Management and Integration
SoftASA® Business Software powered by Microsoft®
Services in Germany
IT Service Management based on ITIL®
Your contacts
masVenta Business GmbH
Fon +49 2404 91391- 0Fax +49 2404 91391- 31Fax +49 2404 91391- 31von-Blanckart-Str. 952477 [email protected]
Page Page Page Page 16161616
Rainer Wendt, PMP, CBAPManaging Director+49 (175) 26 13 148
Sabine OstlenderBack Office & Human Resources+49 (171) 812 [email protected]
+49 (175) 26 13 [email protected]
