Speak up about any illegal or unethical activity that could cause loss or harm to you, coworkers, the company or customers. Some examples are:

The Business Abuse Hotline program is a resource for employees to report acts of “wrongdoing,” issue complaints, or raise concerns to a third-party company if they are not comfortable speaking to store management. Ace has retained The Network for this service. Employees can identify themselves orremain anonymous when making a report. Calls are toll-free and trained interviewers are available 24 hours a day, 7 days a week to document reportedinformation. Calls received are not recorded and caller identification is not in place. The information provided is reported to Ace’s Loss Prevention Departmentfor follow-up. Rewards up to $1,000 can be paid by your store, through us.

Reports can also be sent via email to businessabuse@acehardware.com. This email address is monitored by Ace’s Loss Prevention Department.Employees should provide as much detail as possible, including supporting documentation, if applicable. Remaining anonymous when using email to file a report is difficult.

Reports can also be sent via United States mail to Ace’s private post office box located in Oak Brook, Illinois. Employees who use this option should include asmuch detail as possible, including supporting documentation, if applicable. Employees can remain anonymous or provide their names. The mailing address is:Ace Hardware Corporation, ATTN: Loss Prevention Department, P.O. Box 3301, Oak Brook, IL 60523.

What should I report?

• Credit Card Fraud• Drug/Alcohol Use

• Shoplifting• Employee Theft

• Errors• Vandalism - Deliberate Breakage

31_113256_1110

BUSINESS ABUSEHOTLINEReceive a CASH REWARD

HOTLINE: (800)888-8862

Email:businessabuse@acehardware.com

Address:Ace Hardware Corporation

ATTN: Loss Prevention DepartmentP.O. Box 3301

Oak Brook, IL 60523

113256_Poster_Final 11/24/10 12:47 PM Page 1

What should I report?

BUSINESS ABUSEHOTLINEReceive a CASH REWARD

31_113256_1110

Speak up about any illegal or unethical activity that could cause loss or harm to you, coworkers, the company or customers. Some examples are:

The Business Abuse Hotline program is a resource for employees to report acts of “wrongdoing,” issue complaints, or raise concerns to a third-party company if they are not comfortable speaking to store management. Ace has retained The Network for this service. Employees can identify themselves orremain anonymous when making a report. Calls are toll-free and trained interviewers are available 24 hours a day, 7 days a week to document reportedinformation. Calls received are not recorded and caller identification is not in place. The information provided is reported to Ace’s Loss Prevention Departmentfor follow-up. Rewards up to $1,000 can be paid by your store, through us.

Reports can also be sent via email to businessabuse@acehardware.com. This email address is monitored by Ace’s Loss Prevention Department.Employees should provide as much detail as possible, including supporting documentation, if applicable. Remaining anonymous when using email to file a report is difficult.

Reports can also be sent via United States mail to Ace’s private post office box located in Oak Brook, Illinois. Employees who use this option should include asmuch detail as possible, including supporting documentation, if applicable. Employees can remain anonymous or provide their names. The mailing address is:Ace Hardware Corporation, ATTN: Loss Prevention Department, P.O. Box 3301, Oak Brook, IL 60523.

• Credit Card Fraud• Drug/Alcohol Use

• Shoplifting• Employee Theft

• Errors• Vandalism - Deliberate Breakage

HOTLINE: (800)888-8862

Email:businessabuse@acehardware.com

Address:Ace Hardware Corporation

ATTN: Loss Prevention DepartmentP.O. Box 3301

Oak Brook, IL 60523

113256_Poster_Final 11/24/10 12:47 PM Page 2