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A Report on
Unethical Practices in Industries.
(Letters K and L)
Submitted to:
Prof. Cyrus M. Gonda
Group Members:
Names Roll Nos.
Avesh Africawala 20
Deepak Nainani 29
Ebrar Shaikh 36
Geetanjali Thorbole 48
Hardik Dedhia 51
Irfan Ansari 61
Mahmood Siddiqui 83
Sectors with letter ‘K’
KIRANAS
KPO’S
KINDERGARDENS
Sectors with letter ‘L’
LOGISTICS
LEATHER INDUSTRY
LIQUOR INDUSTRY
Unethical Practices in kiranas
Introduction
One area where such misconducts can very well be a part of business is the sales function.
Unfortunately, pressures unique to sales can produce less-than-honorable actions. Far too
often, sales activities are driven by short-term contingencies—bonuses, commissions, and
numbers on sales charts. Not making the sale, regardless of the reason, is almost never
rewarded financially. Such pressures may sometimes throw the salespersons into situations
which may pose ethical questions.
Kiranas is an important function of our daily life. Kiranas is a typical nukkad shop from where
we buy our daily essentials, its product qualities, place of availability of its products, and
pressure to sell more , more often to more people leads to unethical activities, Just like in many
other industries, unethical activities have found their way inside kiranas industry also, such as:
1. Faulty weighing machines, and non standardized weights.
2. Kirana owners are deceptive in the use of false or misleading scales in kiranas.
3. As kirana owners has the potential to persuade people into buying things that they might otherwise avoid.
4. False kirana practices are not tolerated in most places. However, kirana owners still find ways to deceive consumers in ways that are not legal.
This is a traditional weighing scale which does not have similar plates on both the sides, and the
weights kept are not standardized. Purely a case of faulty weighing scales
5. Using alternatives and similarly packaged products: kiranas perform another unethical
activity that, I would like to share here is the use of alternatives and similarly packaged
products to confuse and misguide the consumer decisions about the product he or she
is buying.
Eg:
Hence, accomplishing their selfish motives of profiteering
Unethical Practices in KPO’S
Introduction
Knowledge Processing Outsourcing is an emerging sector and is growing at a very rapid rate. Many high- end areas of specialization that were earlier not considered for outsourcing are now being outsourced and are being handled by KPOs. Factors like cost, technology and labour availability, etc force organizations to outsource their high- end work. India has become a major KPO player in the world. Indian KPO sector has many opportunities for SMEs. Indian economy, the education system, political stability, technology, communication skills and qualified workforce altogether make India an excellent location for KPOs. KPO industry has a bright future. Let's get to know KPOs in detail.
SWOT Analysis
Strengths Large talented pool
Quality IT training
Low labour costs
Success of BPOs
Good knowledge of project management
skills
Supportive government policies
Many new areas of specialization are
being covered making KPO sector
spreading its wings
Consideration to quality standards like
ISO 900x and Six Sigma
Billing rates are lower as compared to
billing rates in other countries
Weaknesses
• Immoral and unethical practices related to handling of crucial data
• Rising wages
• The inability to uniformly develop and provide infrastructural requirements as real estate prices are rising in major cities.
• Inadequate Intellectual Property Rights (IPR) protection regime in India
• Billing rates are higher as compared to billing rates in BPOs
Opportunities Increasing domain expertise
More areas of specialization can be added
to KPOs
Ample opportunities for SMEs
Threats Non retention of talent
Expected labour supply gap as jobs grow
faster than the workforce.
Example of KPO with Unethical PracticesInfosys;
1. Hoax calls to customers
2. Breach of security( theft of passwords ,cvv numbersetc.)
3. Making fake performance reports for better performance incentives
4. Higher attrition rates (absconding) , leaving without serving notice period
5. Dependence on drugs in order to ease out work pressure
6. Uninformed shuffling of employees across the processes
IBM Daksh - "Extremely WORSE Company" to Join!!!!
Hello All! My name is Apoorva M. Sheth. I am from India, Mumbai. Today, I would like to share few horrible facts I faced during my short term tenure with this so called company known as IBM Daksh.
IBM Daksh’s Process facts revealed:
BEWARE! If you are a kind of candidate who looks for a particular work and selected process to work with in line with what you used to work with your last company, then think again! IBM Daksh is not the place for you at all! IBM Daksh has extremely bad polices of shuffling its employees from one process to another within matter of seconds without giving any time for its employee to think of and if one ignores to shift to another process, they are asked to quit . I don’t like sharing this but since this is reaching to a matured audience, I’d like to warn about the sexual harassment which is at peak in KPO industry.
Unethical practices Kitchen Appliances
Introduction: As we all know that kitchen is the busiest room when it comes in terms of parties, small gatherings, birthday parties. We all love to eat and some people really love to cook where many of them turn out to be very good chefs. Designing your own kitchen with various kitchen appliances can provide you with a good ambience resulting in preparation of good nutritious food. When these appliances are used, they tend to reduce human effort to a great extent.
Use of kitchen appliance completely depends on the type of food that has to be prepared. With little amount of adjustment & planning one can make cooking as an enjoyable activity. Here are few appliances which can be used in our daily life:-
Gas Stove, Refrigerator, Microwave-Oven, Food Processors, Chopper, Knife-set etc.
Unethical Practices in this industry are as follows:
1. Not every brand sold in the market is ISI approved
2. Sometimes fake ISI mark is labeled on non standardized products
3. Most item comes with no Guarantee/Warranty
4. Usage instructions not mentioned clearly on boxes
Unethical Practices in Leather Industry
Introduction
The Indian leather industry suffers a severe jolt as international buyers threaten to stop
importing its products on account of the cruel treatment of animals in India.
ASHA KRISHNAKUMAR: THE $2.5 billion Indian leather industry, employing over 2.5 million
people, faces the threat of being shut out of world markets, with major importers banning
Indian leather products on the grounds of cruelty against animals. For an industry just
recovering from a severe indictment for pollution by tanneries, this has come as another major
blow. According to estimates, the campaign against Indian leather products last year cost the
industry close to $68 million.
COURTESY: PEOPLE FOR THE ETHICAL TREATMENT OF ANIMALS
Animals are often transported in abysmal conditions to slaughterhouses. European and
American retail giants such as Marks and Spencer, Gap Inc., J. Crew, Clarks, Florsheim,
Nordstrom and Wolverine, and Harley Davidson Footwear have stopped purchasing Indian
products; some others have threatened to cancel orders if the handling of animals, particularly
while transporting them to slaughterhouses and skinning them, did not improve. In August,
international retail giants Eddie Bauer, L.L. Bean, Timberland, Liz Claireborne, Casual Corner,
Travel 2000 and Bader joined other retail chains to boycott Indian leather and leather products.
Between April 2000 and January 2001, India exported leather and leather products worth $1.3
billion, registering a 6.8 per cent drop over the corresponding period in the previous year.
Germany, with a 19 per cent share, is the largest buyer of Indian leather products followed by
the United Kingdom (17 per cent) and the United States (16 per cent). These and other major
importers - Italy, France, Spain, the Netherlands, Australia, New Zealand, Denmark, Greece,
Hong Kong and Canada - are now threatening to ban Indian leather products.
The Indian leather industry handles approximately 230 million metres of hides and skins
annually. According to the Food and Agriculture Organisation (FAO), 24,300,000 head of cattle,
46,700,000 goats and 16,000,000 pigs were killed last year in India. These figures pertain to the
3,600 legally operating abattoirs and do not include animals killed in the estimated 32,000
illegal or unlicensed ones.
1. The leather industry feels that it is being unfairly targeted. Says M.M. Hashim, chairman
of the Council for Leather Exports (CLE) and a Chennai-based exporter: "While no doubt
there is widespread violation of animal welfare laws during the transportation and
slaughtering of animals, targeting the leather industry serves no purpose." According to
the CLE, leather is only a by-product, accounting for barely one-tenth of the value of
animals.
2. According to Hashim, although the CLE's initial reaction to the campaign was just to
state that the leather industry was not directly involved in the transportation and
slaughtering of animals, it soon took a lead role in urging governments to amend the
laws to include proper treatment of animals in slaughterhouses and to book violators of
the Prevention of Cruelty to Animals Act, 1960. In mid-2000, the CLE worked out a
detailed action plan, covering every aspect of dealing with animals, including
amendments to the legislation and action plans for specific places.
3. According to the People for the Ethical Treatment of Animals (PETA), the international
voluntary organisation that spearheads the campaign in India, all atrocities listed in the
Prevention of Cruelty to Animals Act (beating, kicking, overloading and overcrowding
animals during transit; depriving animals of food and water during transportation;
selling abused or mutilated animals; and killing animals cruelly) are committed in the
leather and meat industries. Animal transport laws specify that only six cows be
transported in a lorry. But, according to PETA, four times as many animals are forced
into a single vehicle.
4. Since 1998, various national and international voluntary groups working to prevent
cruelty against animals have pressured the Indian government to implement animal
protection laws. But, according to PETA, the government has failed to take action
against any offenders. According to PETA's Indian representative, James Baker, his
organisation was invited by the Indian animal protection groups two years ago to draw
international attention to the issue. PETA began sending out letters and meeting
government officials, urging them to implement the laws.
5. The animals suffer from unanaesthetised castration, tail-docking and dehorning.
6. Since all its attempts turned futile and animals continued to be treated cruelly, it urged
international buyers to stop purchasing Indian leather. Says Baker: "Targeting exports,
we felt, would have a major impact as leather and leather products are India's major
export earners, valued 11 times more than its meat exports."
PETA has videographed animals being transported and slaughtered under appalling conditions
in several States. Baker says: "In the last 21 years that we have been fighting animal abuse the
world over, we find India's treatment of cows and cattle to be among the cruellest in the
world." PETA has been fighting animal abuse in China, another major leather exporter. Several
international buyers have since stopped buying leather products from China.
Animals slaughtered for their meat and skin are most often transported in abysmal conditions.
Most of them get injured, and many are trampled or gored to death as they are thrown about
in the lorries that drive at breakneck speed. Also, animals are tied together with ropes running
through their pierced noses and forced into "death marches" for hundreds of kilometres,
illegally crossing State borders as several States have banned cow slaughter. The handlers force
the pace of the animals by snapping their tails at each joint and rubbing tobacco, chilly powder
or salt into their eyes. Thus, by the time the animals arrive at the slaughterhouses, many of
them would be so sick that they have to be dragged inside. As for the method of slaughtering,
fortunate are those whose throats are slit. Others have their legs hacked off or are skinned
alive. The animals suffer from factory over-crowding, unanaesthetised castration, branding, tail-
docking and dehorning. Since it is illegal to kill healthy young cattle, they are often maimed:
their legs are broken or they are poisoned so that they can be declared fit for slaughter.
"Exotic" animals such as alligators are also factory farmed for their skins. According to PETA,
ranched alligators, of over 600, are kept in small enclosures that reek of rancid meat, alligator
waste and stagnant water. Although alligators may naturally live up to 60 years, on farms they
are usually butchered before they are four years old. Snakes and lizards are often skinned alive
because of the widespread belief that live flaying enhances the suppleness of the finished
leather. Kids are boiled alive to make kid gloves, and the skin of aborted calves and lambs are
used as they are considered especially "luxurious".
In May 2000, PETA put its campaign against Indian leather goods on hold for a year at the
request of the industry which promised to urge the governments to implement the Prevention
of Cruelty to Animals Act and to convince traders not to buy from abattoirs that transport and
slaughter animals cruelly. PETA's investigation found that even after the moratorium period,
things had not changed and the government had done little to improve the treatment of
animals. So PETA resumed its campaign by circulating the video footage of cruelty against
animals.
According to D.K. Mittal, Joint Secretary in the Ministry of Commerce, the Indian leather
industry gets most of its raw materials from cows and buffaloes that have died naturally.
According to him, most States, barring West Bengal, Kerala, Karnataka and those in the
northeastern region, have banned cow slaughter. There are laws governing the treatment and
transportation of animals. The leather industry points out that it is not viable to kill an animal
for its hide alone. Says CLE's footwear panel chairman M.R. Ahmed: "If any animal is
transported cruelly that will damage its skin and the value of the skin falls drastically." The
difference in the value of good and bad skin is about 70 per cent.
While Alan Marks, vice-president, Corporate Communications, Gap Inc., which has stopped
buying Indian leather and leather products, is unwilling to pass any judgment on the treatment
of animals in India, his company does not plan to change its policy in the immediate future
unless slaughterhouses and leather garment factories adhere to certain standards.
While the leather industry is the most affected, the implementation of the laws governing
animal treatment is not its responsibility. The government, apart from strengthening the law,
must monitor animal transportation and implement the slaughter norms strictly in order to
save the labour-intensive industry.
Unethical Practices in logistics
1) Mishandling of goods and making way at times with some valuables:
goods mishandling remains a large and growing headache for the industry, estimated in
the billions of dollars for lost goods claims and recovery service costs. It is also seen that
valuables go missing/damaged.
E.g.:
2) Charging high rates causing inconvenience to the customer:
The customer is asked to pay double the charge for supplying to his/her destination and
inspite of this is unable to find the goods at requisite place on time.
3) Overloading of Vehicles:
4) Inferior capacity utilization
5) High level of pilferages
6) False entries of GRN.
7) Vehicles not as per RTO norms.
8) Malfunctioning of loaders and drivers while loading and unloading
Unethical practices in Liquor
Introduction
Liquor is the formal term popularly used for the tharra in local hindi language A distilled
beverage, liquor, or spirit is a drinkable liquid containing ethanol that is produced by distilling, i.e. concentrating by
distillation, the alcohol and other compounds produced by fermented grain, fruit, or vegetables.
Unethical Practices
1. Unauthorized stocking of Liquor
2. Not acquired appropriate licenses for the sale of liquor
3. Sale of liquor on dry days
4. Surrogate advertising to mislead the common man
5. Selling liquor to minors over the counter at wine shops
6. No stringent standards maintained at the time of manufacturing liquor
7. Selling of expired stock to addicted people at cheaper rates
8. Sale of unauthorized liquor (desi ,khamba ,tharra)