BUSHBUCKRIDGE WATER BUSHBUCKRIDGE WATER

PRESENTATION OF THE 2006/7 PRESENTATION OF THE 2006/7 ANNUAL REPORTANNUAL REPORT

MAY 7, 2008 MAY 7, 2008 PARLIAMENT IN CAPE TOWNPARLIAMENT IN CAPE TOWN

Presented By: Rev. RM. Ngomane (Deputy Chairperson)

Mr. RS. Matsebula (Chief Executive)

Structure of the PresentationStructure of the Presentation

1.1. IntroductionIntroduction2.2. Strategic ObjectivesStrategic Objectives3.3. Composition of the BoardComposition of the Board4.4. Board CommitteesBoard Committees5.5. The business EnvironmentThe business Environment6.6. Progress on Legal MattersProgress on Legal Matters7.7. Major Institutional ChallengesMajor Institutional Challenges8.8. Major Institutional AchievementsMajor Institutional Achievements9.9. Report of the Independent AuditorReport of the Independent Auditor10.10. Report by the CEReport by the CE11.11. Debt RecoveryDebt Recovery12.12. Subsequent DevelopmentsSubsequent Developments13.13. ConclusionConclusion14.14. AcknowledgementAcknowledgement

AcronymsAcronyms

DWAF: Department of Water Affairs and Forestry.DWAF: Department of Water Affairs and Forestry. CFO: Chief Financial OfficerCFO: Chief Financial Officer CCMA: Commission for conciliation and mediationCCMA: Commission for conciliation and mediation BW: Bushbuckridge WaterBW: Bushbuckridge Water NWA: National Water ActNWA: National Water Act SALGA: South African Local Government AssociationSALGA: South African Local Government Association WSA: Water Service AuthorityWSA: Water Service Authority BDM: Bohlabela District MunicipalityBDM: Bohlabela District Municipality LM: Local MunicipalityLM: Local Municipality MLM: Mbombela Local MunicipalityMLM: Mbombela Local Municipality BLM: Bushbuckridge Local MunicipalityBLM: Bushbuckridge Local Municipality SAAWU: South African Association of Water Utilities.SAAWU: South African Association of Water Utilities. SLA: Service Level AgreementSLA: Service Level Agreement

1.1. IntroductionIntroduction

Apology for the chairperson, Ms Patience Apology for the chairperson, Ms Patience Nyakane – Maluka;Nyakane – Maluka; was involved in a car accident last year. was involved in a car accident last year. Is hospitalized hence she could not come to do Is hospitalized hence she could not come to do

this presentation.this presentation. EstablishedEstablished in 1997 by the Minister of Water in 1997 by the Minister of Water

Affairs and Forestry in accordance with the Water Affairs and Forestry in accordance with the Water Services Act.Services Act.

MandatedMandated to provide water services to other to provide water services to other service institutions.service institutions.

Area of operationArea of operation include the BLM and part of include the BLM and part of the Nsikazi area in MLM.the Nsikazi area in MLM.

Legislative imperativesLegislative imperatives include corporate include corporate governance, PFMA, MFMA, WSA, NWA.governance, PFMA, MFMA, WSA, NWA.

2. Strategic Objectives2. Strategic Objectives

BW’s Objectives are underpinned by those of BW’s Objectives are underpinned by those of DWAF;DWAF;

• Providing sustainable water and sanitation Providing sustainable water and sanitation Services.Services.

• Pro-actively engaging in water resource Pro-actively engaging in water resource management.management.

• Providing support services to clients.Providing support services to clients.• Exploring and exploiting strategic ways for Exploring and exploiting strategic ways for

organizational financial sustainability and organizational financial sustainability and business development activities.business development activities.

• Continuously participating in community Continuously participating in community development through corporate social development through corporate social responsibility.responsibility.

3.3. Composition of the BoardComposition of the Board

The term of the current board of directors is from The term of the current board of directors is from March 1, 2006 – February 28, 2010.March 1, 2006 – February 28, 2010.

Mr. B. Qokose resigned due to him migrating to Mr. B. Qokose resigned due to him migrating to Gauteng Province. Gauteng Province.

The board comprises 8 members, namelyThe board comprises 8 members, namely• Ms. TP. Nyakane – Maluka (Chairperson)Ms. TP. Nyakane – Maluka (Chairperson)• Mr. R. Ngomane (Deputy Chairperson)Mr. R. Ngomane (Deputy Chairperson)• Mr. C. PhiriMr. C. Phiri• Mr. BL. MavusoMr. BL. Mavuso• Ms. N. KubayiMs. N. Kubayi• Mr. N. NxumaloMr. N. Nxumalo• Mr. M. MakhweyaneMr. M. Makhweyane• Ms. B. NgobeniMs. B. Ngobeni

4.4. Board CommitteesBoard Committees

The Board utilizes the following committees;The Board utilizes the following committees; Executive Committee: Ms. TP. Nyakane - Executive Committee: Ms. TP. Nyakane -

MalukaMaluka HR Committee: Ms. B. NgobeniHR Committee: Ms. B. Ngobeni Audit Committee: Mr. S. NdlovuAudit Committee: Mr. S. Ndlovu Remunerations Committee: Ms. TP. Nyakane Remunerations Committee: Ms. TP. Nyakane

- Maluka- Maluka Technical Committee: Mr. M. MakhweyaneTechnical Committee: Mr. M. Makhweyane Business Dev. & Compliance Committee: Ms. Business Dev. & Compliance Committee: Ms.

N. KubayiN. Kubayi Finance and Tender Committee: Mr. C. PhiriFinance and Tender Committee: Mr. C. Phiri

5.5. The Business EnvironmentThe Business Environment

BW operates in rural areas, BW operates in rural areas, characterized with high poverty and characterized with high poverty and unemployment levels.unemployment levels.

Unstable socio-political environment;Unstable socio-political environment;• Change of Water services AuthorityChange of Water services Authority

Institutional set-up;Institutional set-up; WSA: Mbombela and Bushbuckridge WSA: Mbombela and Bushbuckridge

LM’sLM’s DWAF RegionalDWAF Regional Inkomati Catchment Management Inkomati Catchment Management

AgencyAgency

6.6. Progress on Legal MattersProgress on Legal Matters

The criminal and civil cases against the The criminal and civil cases against the then chief executive and acting CFO, then chief executive and acting CFO, SG. Nkuna and H. Maluleke SG. Nkuna and H. Maluleke respectively are not concluded yet.respectively are not concluded yet.• The CCMA hearing for H. Maluleke is The CCMA hearing for H. Maluleke is

not concluded as yet (May 26, 2008).not concluded as yet (May 26, 2008). An agreement was reached with MLM An agreement was reached with MLM

to settle the legal battle outside court. to settle the legal battle outside court. BW continued to provide bulk water BW continued to provide bulk water services to the Municipality.services to the Municipality.

7.7. Major Institutional Major Institutional ChallengesChallenges

Poor cost recovery from BLMPoor cost recovery from BLM Credit control was implemented, but Credit control was implemented, but

was mitigated through a court order.was mitigated through a court order. Allegations of poor water quality in Allegations of poor water quality in

MLM were disputed.MLM were disputed. Drought continued to impact on Drought continued to impact on

production in MLM and BLM areas.production in MLM and BLM areas.

7.7. Major Institutional Major Institutional Challenges (Cont.)Challenges (Cont.)

Reluctance by WSA’s to sign long term Reluctance by WSA’s to sign long term SLA’s due to;SLA’s due to;• Disputed volumes supplied by BW.Disputed volumes supplied by BW.• Uncompleted Section 78 processes.Uncompleted Section 78 processes.• The existence of BW in the future.The existence of BW in the future.• Involvement of WSA’s in the governance Involvement of WSA’s in the governance

of the board.of the board. High level of debt by Bohlabela District High level of debt by Bohlabela District

Municipality and BLM as a result of Municipality and BLM as a result of disestablishment and the above issues disestablishment and the above issues respectively.respectively.

8.8. Major Institutional Major Institutional AchievementsAchievements

Signing of interim Service Level Signing of interim Service Level Agreement with BLM.Agreement with BLM.

Appointment of the CFO & Director for Appointment of the CFO & Director for Water Services.Water Services.

Repositioning of head quarters close to the Repositioning of head quarters close to the capital town of the Province.capital town of the Province.

Improved relations with customers with Improved relations with customers with the assistance of SALGA-Mpumalanga.the assistance of SALGA-Mpumalanga.

Supported the ICMA in their activities and Supported the ICMA in their activities and the formulation of the Catchment the formulation of the Catchment Management Strategy.Management Strategy.

8.8. Major Institutional Major Institutional Achievements (Cont.)Achievements (Cont.)

The Board reviewed and approved The Board reviewed and approved these policies;these policies;• Procurement PolicyProcurement Policy• Delegation of authorityDelegation of authority• Fraud prevention Policy and Plan.Fraud prevention Policy and Plan.

Improved interaction and compliance Improved interaction and compliance reporting to the executive authority, reporting to the executive authority, National Treasury and the Auditor National Treasury and the Auditor General.General.

9.9. Report of the Independent Report of the Independent AuditorsAuditors

Financial statements were qualified on the Financial statements were qualified on the basis of insufficient financial commitment by basis of insufficient financial commitment by the client (BLM) for bulk water services. (i.e. the client (BLM) for bulk water services. (i.e. R12m against a bill of R68.7m).R12m against a bill of R68.7m).

Emphasis of matter focused on the;Emphasis of matter focused on the;• transfer of assets from DWAF to BW which transfer of assets from DWAF to BW which

did not take place since 1999/2000, did not take place since 1999/2000, • recovery of R644 651 as recommended by recovery of R644 651 as recommended by

the forensic auditors (03/04). This is dealt the forensic auditors (03/04). This is dealt with on progress on legal issueswith on progress on legal issues

9.9. Report of the Independent Report of the Independent Auditors (Cont.)Auditors (Cont.)

Other Matters related to;Other Matters related to;• No debtors write-off policy: No debtors write-off policy:

•The policy is in a developmental The policy is in a developmental stage.stage.

• No internal audit unit: No internal audit unit: •The unit was established after The unit was established after

appointment of the internal appointment of the internal auditor.auditor.

Inefficient internal control Inefficient internal control environment and safe keeping of files:environment and safe keeping of files:•The internal auditor has done the The internal auditor has done the

risk profiling and recommended risk profiling and recommended improvement regarding this matter.improvement regarding this matter.

• Information in the files will be Information in the files will be verified and all files will be kept in a verified and all files will be kept in a fireproof room and safes.fireproof room and safes.

9.9. Report of the Report of the Independent Auditors (Cont.)Independent Auditors (Cont.)

9.9. Report of the Independent Report of the Independent Auditors (Cont.)Auditors (Cont.)

Performance could not be audited against Performance could not be audited against predetermined objectives;predetermined objectives;• The business plan contains the key The business plan contains the key

performance targets of the entity.performance targets of the entity.• Performance is reported through out the Performance is reported through out the

annual report.annual report.• We agreed with the auditor to streamline We agreed with the auditor to streamline

our strategic plan document/ business plan our strategic plan document/ business plan with the annual report this will make it easy with the annual report this will make it easy to assess performance of BW. to assess performance of BW.

THANK YOUTHANK YOU

Report by The Chief Report by The Chief executiveexecutive

1)1) Area of OperationArea of Operation2)2) Corporate Services Corporate Services 3)3) Water ServicesWater Services

3.13.1 State of Water Resources.State of Water Resources. 3.23.2 Average Daily Production.Average Daily Production.3.33.3 Annual Abstraction and Production.Annual Abstraction and Production.3.43.4 Engineering Services.Engineering Services.3.53.5 Water Quality AssuranceWater Quality Assurance3.63.6 Major Infrastructure Development.Major Infrastructure Development.

4.4. Financial Performance.Financial Performance.5.5. Major Achievements.Major Achievements.

1. Area of Operation1. Area of Operation

Service area comprise mainly of rural Service area comprise mainly of rural villages and townships with huge service villages and townships with huge service backlogs.backlogs.

Bushbuckridge LM Area;Bushbuckridge LM Area; 750 000 People.750 000 People. 70% Infrastructure Coverage.70% Infrastructure Coverage.

Mbombela LM Area (Nsikazi);Mbombela LM Area (Nsikazi); 550 000 People.550 000 People. 95 %95 % Infrastructure Coverage.Infrastructure Coverage.

Supply exceeds demand at both Local Supply exceeds demand at both Local Municipalities. (System overload). Municipalities. (System overload).

2. Corporate Services2. Corporate Services

BWB employs 251 people;BWB employs 251 people;• 35 % in the Mbombela LM area and 65 35 % in the Mbombela LM area and 65

% in the Bushbuckridge LM area.% in the Bushbuckridge LM area. Employees are represented by NEHAWU, Employees are represented by NEHAWU,

PSA and SAMWU.PSA and SAMWU. Employment Equity;Employment Equity;

• 33 % & 14 % representation of women 33 % & 14 % representation of women at top management and middle at top management and middle management respectively.management respectively.

Employee verification was done and all Employee verification was done and all 251 employees were accounted for 251 employees were accounted for successfully.successfully.

2. Corporate Services (Cont.)2. Corporate Services (Cont.)

Staff Turn Over: Staff Turn Over: • 7 workers passed away, 3 relieved of their 7 workers passed away, 3 relieved of their

duties, 3 resigned from works, 9 new duties, 3 resigned from works, 9 new appointments made.appointments made.

Compliance to OHSA: Compliance to OHSA: • With assistance from Magalies Water, BW has With assistance from Magalies Water, BW has

conducted workshops to establish systems and conducted workshops to establish systems and programs.programs.

The workplace skills plan was submitted to the The workplace skills plan was submitted to the ESETA, focusing mainly on process operators, ESETA, focusing mainly on process operators, ABET, Health and safety, HIV/AIDS awareness and ABET, Health and safety, HIV/AIDS awareness and counseling.counseling.

2. Corporate Services (Cont.)2. Corporate Services (Cont.)

Good customer services results in improved Good customer services results in improved quality of service in a sustainable manner.quality of service in a sustainable manner.

BW employs the following systems; BW employs the following systems; • A customer care line (086 012 1297), SMS A customer care line (086 012 1297), SMS

system mainly in the MLM area to report pipe system mainly in the MLM area to report pipe bursts, lack of water and water quality bursts, lack of water and water quality problems.problems.

Community Awareness programs Community Awareness programs conducted;conducted;• ““Water Journey” workshops at 15 schools.Water Journey” workshops at 15 schools.• Water for health and economic development Water for health and economic development

competition.competition.• Visits to WTWs by student doctors, nurses and Visits to WTWs by student doctors, nurses and

schools.schools.• Sponsored and participated during the water Sponsored and participated during the water

week and arbor week celebrations.week and arbor week celebrations.

2. Corporate Services (Cont.)2. Corporate Services (Cont.)

Expansion of business to other WSA’s was Expansion of business to other WSA’s was done to;done to;

• Extend services to municipalities who are Extend services to municipalities who are struggling with provision of water services.struggling with provision of water services.

• Improve regional planning for infrastructure Improve regional planning for infrastructure and services.and services.

• Create a platform for cross subsidization of Create a platform for cross subsidization of tariffs for bulk water services.tariffs for bulk water services.

There is a general demand for There is a general demand for efficient/effective management of water efficient/effective management of water services in the Province.services in the Province.

3. Water Services3. Water Services

Responsible for;Responsible for; Infrastructure planning: To meet current and Infrastructure planning: To meet current and

future demand.future demand. Abstraction: Pumping from rivers and dams.Abstraction: Pumping from rivers and dams. Purification: Chemicals used to clarify water. Purification: Chemicals used to clarify water. Distribution to reservoirs: Water pumped to Distribution to reservoirs: Water pumped to

distribution reservoirs and rationed in MLM.distribution reservoirs and rationed in MLM. Water quality monitoring: Rivers, dams, wtw Water quality monitoring: Rivers, dams, wtw

and taps.and taps.

3.1. State of Water Resources3.1. State of Water Resources

Klein Sand river: Not strong, acceptable quality.Klein Sand river: Not strong, acceptable quality. Sand river: Very low in winter, acceptable Sand river: Very low in winter, acceptable

quality.quality. Mutlumuvi river: Extremely low in winter, poor Mutlumuvi river: Extremely low in winter, poor

quality.quality. Sabie river: Strong, unstable quality due to Sabie river: Strong, unstable quality due to

pollution.pollution. Crocodile river: Low in winter, acceptable Crocodile river: Low in winter, acceptable

quality.quality. Acornhoek dam: Low in winter, poor quality.Acornhoek dam: Low in winter, poor quality. Edinburgh dam: Low in winter, very poor quality.Edinburgh dam: Low in winter, very poor quality. Inyaka dam: Very strong, fair quality.Inyaka dam: Very strong, fair quality.

3.2. Average Daily Production3.2. Average Daily Production

AreaArea Ml/dayMl/day %loss%loss

BLM Area (10 wtw)BLM Area (10 wtw) 60.660.6 5%5%

MLM Area (3 WTW)MLM Area (3 WTW) 76.476.4 4%4%

MLM Area ( 1 wwtw)MLM Area ( 1 wwtw) 3.53.5 --

BLM: 116 l/ca.dayBLM: 116 l/ca.day

Distribution loss high Distribution loss high

MLM: 143 l/ca.dayMLM: 143 l/ca.day

Distribution loss highDistribution loss high

3.3. Annual Abstraction & 3.3. Annual Abstraction & ProductionProduction

Annua l Abstra c tion & P roduc tion T rends: B L M

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Annua l Abstra c tion & P roduc tion T re nds: ML M

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3.4. Annual Abstraction & 3.4. Annual Abstraction & ProductionProduction

The program caters for testing from source The program caters for testing from source through to tap.through to tap. Planned monthly samples: 3/day at works, Planned monthly samples: 3/day at works,

2/month for the rest.2/month for the rest. Ad-hoc samples are collected as and when Ad-hoc samples are collected as and when

required to investigate specific pollutants required to investigate specific pollutants (manganese, coliform).(manganese, coliform).

Compliances with SANS 241 of 2005: Compliances with SANS 241 of 2005: 97% for both physical and chemical 97% for both physical and chemical

characteristicscharacteristics 99% for bacteriological characteristics.99% for bacteriological characteristics.

3.5. Water Quality Assurance3.5. Water Quality Assurance

3.5. Water Quality Assurance 3.5. Water Quality Assurance (Cont.)(Cont.)

Poor compliance of effluent from Poor compliance of effluent from Kabokweni ponds due to overloading.Kabokweni ponds due to overloading.

Neither Cholera nor Typhoid were Neither Cholera nor Typhoid were identified in the drinking water.identified in the drinking water.

Analytical results are published on the Analytical results are published on the web based DWAF System.web based DWAF System.

No outbreak of waterborne diseases No outbreak of waterborne diseases reported in our area of supply.reported in our area of supply.

3.6. Major Infrastructure 3.6. Major Infrastructure DevelopmentDevelopment

The responsibility to plan and develop The responsibility to plan and develop infrastructure is still with both Water Service infrastructure is still with both Water Service Authorities through the WSDP’s and IDP’s. Authorities through the WSDP’s and IDP’s.

BW’s projects are aimed at improving BW’s projects are aimed at improving efficiency and service coverage;efficiency and service coverage;• Refurbishment of; Edinburgh wtw, Hoxane Refurbishment of; Edinburgh wtw, Hoxane

wtw, Mpumalanga PS, Kanyamazane wtw, Mpumalanga PS, Kanyamazane lagoons.lagoons.

• Installation of Mag flow billing meters in Installation of Mag flow billing meters in MLM.MLM.

• Construction of Mshadza package plant.Construction of Mshadza package plant.

3.6. Major Infrastructure 3.6. Major Infrastructure Development (Cont.)Development (Cont.)

The following projects are aimed at The following projects are aimed at reducing the water supply backlog;reducing the water supply backlog;• Inyaka Phase 2 : from 25 to 50 Ml/d (BLM Inyaka Phase 2 : from 25 to 50 Ml/d (BLM

& DWAF)& DWAF)• Hoxane WTW: from 26 to 53 Ml/d (BLM, Hoxane WTW: from 26 to 53 Ml/d (BLM,

MLM & DWAF).MLM & DWAF).• Bulk pipelines from Inyaka to Acornhoek, Bulk pipelines from Inyaka to Acornhoek,

to Mariti, to MP Streem. (BLM & DWAF).to Mariti, to MP Streem. (BLM & DWAF).• Kabokweni Sewage Works (MLM and Kabokweni Sewage Works (MLM and

DWAF).DWAF).

4. Financial Performance4. Financial Performance

BW is expected to be BW is expected to be financially sustainablefinancially sustainable Sources of Revenue;Sources of Revenue;

• BLM areaBLM area•Sales @ R2.67/kl amounted to Sales @ R2.67/kl amounted to

R60.3million.R60.3million.•A 26% increase from 05/06A 26% increase from 05/06

• MLM area: MLM area: • Income for services amounted to R19 Income for services amounted to R19

million. million. •A 22% increase from 05/06 A 22% increase from 05/06

4. Financial Performance (Cont.)4. Financial Performance (Cont.)

Cost Recovery;Cost Recovery;• BLM area: BLM area:

• 39 % inclusive of the DORA allocation via 39 % inclusive of the DORA allocation via DWAF.DWAF.

• MLM area: MLM area: • 92 % recovery from MLM.92 % recovery from MLM.• 3 % outstanding for O & M3 % outstanding for O & M• 5 % outstanding for Kabokweni Ponds. 5 % outstanding for Kabokweni Ponds.

Total Debt = R 90 millionTotal Debt = R 90 million• BDM = R 26.5 millionBDM = R 26.5 million• BLM = R 62 million BLM = R 62 million • MLM & DWAF = R 1.6 millionMLM & DWAF = R 1.6 million• Doubtful Dept = R 38 millionDoubtful Dept = R 38 million

Compliance to the SANS (quality), MFMA Compliance to the SANS (quality), MFMA (tariff), corporate governance (and (tariff), corporate governance (and reporting).reporting).

Application of BBBEE improved to 23%.Application of BBBEE improved to 23%. 30 % increase in production as compared 30 % increase in production as compared

to previous year.to previous year. Improved customer services (customer Improved customer services (customer

care line).care line). Sustained service delivery against all Sustained service delivery against all

odds.odds.

THANK YOU THANK YOU

5. Major Achievements5. Major Achievements

1.1. Debt Recovery AttemptsDebt Recovery Attempts

BDM debt;BDM debt;•Meetings were held with the BDM Meetings were held with the BDM

disestablishment committee, DPLG, disestablishment committee, DPLG, provincial treasury, BLM and DWAF.provincial treasury, BLM and DWAF.

•Neither BLM nor EDM is accepting Neither BLM nor EDM is accepting responsibility for the debt. responsibility for the debt.

BLM debt;BLM debt;•Credit control measures were applied.Credit control measures were applied.•BLM responded with a court order, but BLM responded with a court order, but

paid a portion while awaiting a resolution paid a portion while awaiting a resolution on billing metering to inform the new SLA. on billing metering to inform the new SLA.

2.2. Subsequent Subsequent DevelopmentsDevelopments

Internal Audit:Internal Audit:• Appointment of Internal Auditor was Appointment of Internal Auditor was

concluded in 07/08 financial year.concluded in 07/08 financial year. Relationship with clientsRelationship with clients

• The meetings we held with BLM politicians The meetings we held with BLM politicians and later with municipal and DWAF officials and later with municipal and DWAF officials have improved institutional relations.have improved institutional relations.

Service Level Agreements:Service Level Agreements:• The interim SLA with BLM was extended The interim SLA with BLM was extended

with a flat rate of R2.5m/month until new with a flat rate of R2.5m/month until new billing meters are commissioned.billing meters are commissioned.

2.2. Subsequent Developments Subsequent Developments (Cont.)(Cont.)

Energy cost increase/sEnergy cost increase/s• The timing of processes for approving water The timing of processes for approving water

tariffs do not tie well with those of Eskom.tariffs do not tie well with those of Eskom.• Energy cost increases are bound to have a Energy cost increases are bound to have a

huge impact on our product cost beyond our huge impact on our product cost beyond our approved tariff.approved tariff.

Disestablishment of BWDisestablishment of BW• A directive from the minister was received.A directive from the minister was received.• BW was invited to a hearing that was chaired BW was invited to a hearing that was chaired

by the MEC for Local Government and by the MEC for Local Government and Housing.Housing.

• These uncertainties have a visible impact to These uncertainties have a visible impact to the business environment, labour and the the business environment, labour and the services. services.

3. Conclusion3. Conclusion

All All spheres of government are duty bound spheres of government are duty bound to implement national priorities in a to implement national priorities in a manner, which is manner, which is efficientefficient, , effectiveeffective, , equitableequitable and and sustainablesustainable..

It will take a strong deal of It will take a strong deal of cooperation cooperation by all stakeholders for SA to meet all by all stakeholders for SA to meet all targets.targets.

BW pledges to cooperate with all BW pledges to cooperate with all institutions in achieving the Water for All institutions in achieving the Water for All targets in the province.targets in the province.

4. Acknowledgement4. Acknowledgement

The clients;The clients; MLM MLM BLMBLM

SALGA - MpumalangaSALGA - Mpumalanga DWAF: The Executive Authority.DWAF: The Executive Authority. SAAWU and member utilities.SAAWU and member utilities. The Accounting Authority: Board of The Accounting Authority: Board of

Directors.Directors. Organized Labour: NEHAWU, PSA, SAMWU.Organized Labour: NEHAWU, PSA, SAMWU. Management and Staff.Management and Staff.

THANK YOUTHANK YOU