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 Supplement A Decision Making PROBLEMS 1. Wil liams Pr od ucts a. Br ea k- eve n quanti ty Q ( ) = ( ) = ( ) = Fixed costs Unit price Unit varia ble cost s units $60, $18 $6 , 000 5000 The gra phic appr oac h is sho wn on the fol low ing ill ust rat ion, us ing Br eak- Even Analysis Solver of OM Explorer. —Costs - -Revenues Break-even quantity (10,000, 180,000) (10,000, 120,000) $0 $20,000 $40,000 $60,000 $80,000 $100,000 $120,000 $140,000 $160,000 $180,000 $200,000 0 2000 4000 6000 8000 10000 12000 Quantity (Q) Two lines must be drawn: Revenue: Total cost: = = + 18 60 000 6 Q Q ,  b. Profit Revenue Total cost = = + ( ) = ( ) + ( ) = =  pQ F cQ $14. , $60, $6 , $140, $120, $20, 00 10 000 000 10 000 000 000 000 c. Profit Revenue Total cost = = + ( ) = ( ) + ( ) = =  pQ F cQ $12. , $60, $6 , $187, $150, $37, 50 15000 000 15000 500 000 500

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Supplement

A Decision MakingPROBLEMS

1. Williams Productsa. Break-even quantity

Q( ) = −( )

= −( )

=

Fixed costs Unit price Unit variable costs

units

$60, $18 $6

,

000

5000The graphic approach is shown on the following illustration, using Break-Even

Analysis Solver of OM Explorer.

—Costs

- -Revenues

Break-even quantity

(10,000, 180,000)

(10,000, 120,000)

$0

$20,000

$40,000

$60,000

$80,000

$100,000

$120,000

$140,000

$160,000

$180,000

$200,000

0 2000 4000 6000 8000 10000 12000

Quantity (Q)

Two lines must be drawn:Revenue:

Total cost:

== +

18

60 000 6

Q

Q,

 b. Profit Revenue Total cost= −= − +( ) = ( ) − + ( )= − =

 pQ F cQ $14. , $60, $6 ,

$140, $120, $20,

00 10 000 000 10 000

000 000 000

c. Profit Revenue Total cost= −

= − +( ) = ( ) − + ( )

= − =

  pQ F cQ $12. , $60, $6 ,

$187, $150, $37,

50 15 000 000 15 000

500 000 500

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l PART 1 l  Using Operations to Compete

Therefore, the strategy of using a price of $12.50 will result in a greater contribution to profits.

d. Williams must also consider how this product fits within her existing productline from the perspective of required technologies and distribution channels.Other marketing, operations, and financial criteria must also be considered.

2. Jennings Companya. Break-even quantity

( ) ( )

( )

Fixed costs Unit price Unit variable costs

$80, 000 $22 $18

20,000 units

Q = −

= −

=The graphic approach is shown on the following graph created by the Break-Even Analysis Solver.

—Costs- -Revenues

Break-even quantity

(40,000, 880,000)

(40,000, 800,000)

$0

$100,000

$200,000

$300,000

$400,000

$500,000

$600,000

$700,000

$800,000

$900,000

$1,000,000

0 5000 10000 15000 20000 25000 30000 35000 40000 45000

Quantity (Q)

Two lines are:Revenue:

Total cost:

== +

$22

$80,

Q

Q000 18

 b. Alternative 1: Sales increase by 30 percent, to 22,750 units.Profit = − +( )

= ( ) − + ( )

=

 pQ F cQ

$22 , $80, $18 ,

$11,

22 750 000 22 750

000

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 Decision Making   l SUPPLEMENT A  l

Alternative 2: Cost reduction to 85 percent results in $15.30 unit cost.Profit = − +( )

= ( ) − + ( )

=

 pQ F cQ

$22 , $80, $15. ,

$37,

17 500 000 30 17 500

250

Therefore the cost reduction leads to higher profits in this example.

c. Initial unit profit is $22 $18 $4.−( ) = 00

Alternative 1: $22 $18 $4.−( ) = 00

The percentage change in profit margin is zero.Alternative 2: $22 $15. $6.−( ) =30 70

The percentage change is $6. $4 $4 .70 67 5−( ) = percent increase.

3. Interactive television service F p c Q= −( )

= −( )

=

$15 $10 ,

$75,

15 000

000

4. Brook Trout

( )

( )

$10,600 800 $6.70

$19.95

Q F p c

 p F Q c

= −

= +

= +=

5. Gabriel Manufacturing

a.

( )

( )

Total cost Fixed cost Variable cost

first process $300,000 $600

second process $120,000 $900

TC F cQ

TC Q

TC Q

= += +

= +

= +At the break-even quantity,$300, $600 $120, $900

$300 $180,

000 000

000

600

+ = +

==

Q Q

Q

Q units

Beyond 600 units the first process becomes more attractive.

 b. At Q = 800 units

( ) ( )

( ) ( )

first process $300,000 $600 800 $780,000

second process $120,000 $900 800 $840,000

The difference in total cost $840,000 $780,000 $60,000

TC 

TC 

= + =

= + =

= − =

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l PART 1 l  Using Operations to Compete

6. News clipping service

a. Q F F 

c c

m a

a m

=−−

=−−

=$400, $1, ,

$2. $6.,

000 300 000

25 20227848 clippings

 b. Profit Total Revenue Total Cost= −Current (manual) situation:= ×( ) − + ×( )225 000 00 000 225 000 20, $8. $400, , $6.Profit = $5,000Modernization:= ×( ) − + ×( )900 000 00 300 000 900 000 25, $4. $1, , , $2.Profit = $275,000the clipping service should be modernized.

c.$1,300,000

742,857$4.00 $2.25

 F Q

 p c= = =

− −clippings

7. Hahn Manufacturinga. Total cost of buying 750 units from the supplier:

TC b = ( ) =( )$1, $1, ,500 750 125 000unit units

Total cost of making 750 units in-house:TC m = +( ) + =( )$1, $300 $40, $1, ,100 750 000 090 000unit unit units

Therefore Hahn should make the components in-house, saving $35,000 per year.

b. At the break-even quantity, the total cost of the two alternatives will be equal:$1, $40, $1,

$40,

500 000 400

100 000

400

Q Q

Q

Q

= +

=

=units

c. If the decision is to “buy,” Hahn may get a quantity discount from the supplier (we would be ordering 750 per year instead of the current 150 per year). Just a $50 per unit quantity discount would make the “buy” alternative more attractive than the“make” alternative. Because the component is a key item, Hahn should check thereliability of the supplier and of their own processes. Reliability may argue for the“make” decision.

8. Current Profit Price Variable cost Annual Volume Annual Fixed Costs= −( )( ) −

= −( )( ) − ( )

=

$10. $5. , $140,

$10,

00 00 30 000 000

000

a. Profit with new equipment = −( ) − ( ) =( )$10. $6. , $200, $000 00 50 000 000

Because the profit decreases, Techno should not buy the new equipment.

 b. Profit with new equipment = −( ) − ( ) =( )$11. $6. , $200, $25,00 00 45 000 000 000

Because the profit increases, Techno should buy the new equipment if they also raisethe selling price.

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 Decision Making   l SUPPLEMENT A  l

9. This problem is a thinly disguised portrayal of an actual situation faced by Tri-StateG&T Association, Inc. of Thornton, Colorado, and which is common to many other REAUtilities. However the costs, prices, and demands stated in the problem are fictional.

a. Q F 

 p c

 p  F Q

c

=−

= + = + =$82, ,, ,

$25 $107.500 0001 000 000

5 per MWH

 b. Profit (or loss) = Total Revenue – Total Cost= × ( ) − + × ( )

= −

( ) ( )1 000 000 95% 5 500 000 1 000 000 95%

125 000 250 000

, , $107. $82, , , , $25

$102, , $106, ,Loss = $4, ,125 000In order to break even, the price would have to be raised to

$4,125,000$107.5 $111.842

950,000

 + =    

, assuming even more conservation would not

occur at this higher price.

140

120

100

80

60

40

20

0.25 0.50 0.75 1.00 1.25Volume, ( , in thousands of MWH)Q

Total Revenue

Total Costs

Problem 9Problem 11

Tri-County G&T:

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l PART 1 l  Using Operations to Compete

10. Earthquake ... Build or Buy. This problem is related to problem 9.Build:   F Qc1 1 000 000 150 000 250 000+ = + ×( ) =$10, , , $35 $15, ,MWH

Buy: F Qc2 2 150 000 250 000+ = + ×( ) =$0 , $75 $11, ,MWH

It would be less costly for Boulder to buy power from Tri-County. Note that Boulder enjoys a lower price ($75) than Tri-County charges its own REA customers ($107.50).

11. Tri-County G&T continued. This problem builds on problems 9 and 10 to show thatTri-County’s REA customers also benefit from the bargain arrangement with Boulder.Contribution from sales to Boulder 

Remaining fixed costs to cover 

= −( )

= −( )

=

= − =

Q p c

150 000

500 000

500 000 500 000 000 000

, $75 $25

$7, ,

$82, , $7, , $75, ,

QF 

 p c

 p F Q

c

=−

= + = + =$75, ,, ,

$25 $100000 0001 000 000

per MWH

 Note that selling power to Boulder at a reduced price also reduces the price tothe REA customers. However, it may be difficult to persuade REAs that sellingelectricity to city slickers below “cost” also benefits rural customers.

12. Forsite Companya. Say that each criterion (arbitrarily) receives 20 points:

Product Calculation Total Score

A 20 0 6 20 0 7 20 0 4 20 10 20 0 2. . . . .( ) ( ) ( ) ( ) ( )+ + + + = 58

B 20 08 20 0 3 20 0 7 20 0 4 20 10. . . . .( ) ( ) ( ) ( ) ( )+ + + + = 64C 20 0 3 20 0 9 20 05 20 0 6 20 0 5. . . . .( ) ( ) ( ) ( ) ( )+ + + + = 56

The best alternative is service B and the worst is service C. This relationshipholds as long as any arbitrary weight is equally applied to all performancecriteria.

 b. Let x

 x

 x x x x x

 x

 x

==

+ + + + =

==

( )

 point allocation to criteria 1, 3, 4, and 5

 point allocation to criteria 2 ROI

points

points

points

2

2 100

6 100

16 7.

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 Decision Making   l SUPPLEMENT A  l

Product Calculation Total ScoreA 16 7 0 6 333 0 7 16 7 0 4 16 7 10 16 7 0 2. . . . . . . . . .( ) ( ) ( ) ( ) ( )+ + + + = 60.0B embed Equation.3

16 7 0 8 33 3 0 3 16 7 0 7 16 7 0 4 16 7 10. . . . . . . . . .( ) ( ) ( ) ( ) ( )+ + + += 58.4

C ( ) ( ) ( ) ( ) ( )16.7 0.3 33.3 0.9 16.7 0.5 16.7 0.6 16.7+ + + + = 61.7

The rank order of the services has changed to C, A, B.

13. Five new productsa. Let

 x

 x

 x

 x x x x

 x

 x

===

+ + + =

==

 point allocation to criteria 2 and 3

 point allocation to criterion 1

 point allocation to criterion 4

points

points

points

4

4

4 4 100

10 100

10

Product Calculation Total Score

A 40 8 10 3 10 9 40 7( ) ( ) ( ) ( )+ + + = 720B embed Equation.3 embed Equation.3

40 7 10 8 10 5 40 6( ) ( ) ( ) ( )+ + += 650

C embed Equation.3 embed Equation.340 3 10 4 10 7 40 9( ) ( ) ( ) ( )+ + +

= 590

D embed Equation.3 embed Equation.340 6 10 7 10 6 40 2( ) ( ) ( ) ( )+ + +

= 450

E embed Equation.3 embed Equation.340 9 10 7 10 5 40 7( ) ( ) ( ) ( )+ + + = 760

 b. The threshold is 0 7 10 40 10 10 40 700. + + + =( )

c. Because Product A and Product E score greater than 700, they should beconsidered for introduction.

14. Accel-Express Inc.a. The weighted score for Location A:

10 8 10 7 10 4 20 7 20 4 30 7 620( )( ) ( )( ) ( )( ) ( )( ) ( )( ) ( )( )+ + + + + =

The weighted score for Location B:10 5 10 7 10 7 20 4 20 8 30 6 610( )( ) ( )( ) ( )( ) ( )( ) ( )( ) ( )( )+ + + + + =

Location A must be chosen.

 b. If equal weights are placed on the criteria, the two locations will be tied because the sum of the scores is 37 for both A and B.

15. Build-Rite Constructiona. Maximin Criterion—Best Decision: Subcontract ... Payoff: $100,000 b. Maximax Criterion—Best Decision: Hire ... Payoff: $625,000

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l PART 1 l  Using Operations to Compete

c. Laplace Criterion—Best Decision: Subcontract ... Weighted Payoff: $221,667

Alternative Weighted Payoff  

Hire − + + =$250, , $625, $158,000 100 000 000 3 333Subcontract $100, , $415, $221,000 150 000 000 3 667+ + =  Do nothing $50, , $300, $143,000 80 000 000 3 333+ + =

d. Minimax Regret Criterion—Subcontract ... Minimum Maximum Regret$210,000

Regrets ($000)Demand for Home Improvements

Alternative Low Moderate High Maximum

Hire 100 250 350− − =( ) 150 100 50− = 625 625 0− = 350Subcontract 100 100 0− = 150 150 0− = 625 415 210− = 210Hire 100 50 50− = 150 80 70− = 625 300 325− = 325

16. Decision TreeChoose Alternative 2, expected value = $24.00.Problem 16, Decision Tree

 

(0.6)

(0.4)$20

$30

$25

(0.5)

(0.5) $15

$30

(0.3)(0.4) 

(0.3)

$20$18

$241

Alternative 1

Alternative 2

$22.50

$24.003

2

$22.50

6(0.2)

5

4

7

$20.60

$24

(0.5)

(0.3) $26

$20

Working from right to left, the expected value of Event G7 [0.6 ($20) + 0.4 ($30)] = $24.00Decision 3 prunes Event G 7 from the tree because the upper branch has a higher expected value ($25 versus $24).Event E5 [0.4 ($20) + 0.3 ($18) + 0.3 ($24)] = $20.60Event D4 [0.5 ($15) + 0.5 ($30)] = $22.50

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 Decision Making   l SUPPLEMENT A  l

Problem 18, Decision Tree

(0.6)

(0.4)$20

$30

$25

(0.5)

(0.5) $15

$30

(0.3)(0.4)

(0.3)

$20

$18

$24A

Alternative 1

Alternative 2

$22.50

$24.00C

B

$22.50

F(0.2)

E

D

G

$20.60

$24

(0.5)

(0.3)$26

$20

Decision 2 prunes Event E from the tree because the upper branch has a higher expectedvalue ($22.50 versus $20.60).Event C [0.2 ($25) + 0.5 ($26) + 0.3 ($20)] = $24.00Decision 1 prunes the upper branch because the lower branch has a higher expected value($24.00 versus $22.50).

The indicated decision is to follow the lower branch, Alternative 2, from Decision 1. If the

top branch of Event C occurs (a 20% probability), then Decision 3 will follow the upper  branch.

17. One machine or two. The decision tree is shown following.

Decision Tree

High demand (0.80)

Low demand (0.20)$180,000

$90,000

$152,000

High demand (0.80) Do nothing

Subcontract

Buy second

$160,000

$120,000

$140,000

A

C

One

B

D

Low demand (0.20) $120,000

$162,000

Two

 b. Working from right to left:

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l PART 1 l  Using Operations to Compete

Decision D is to subcontract because the upper branch has the highest expected value.Event B [0.80 ($160,000) + 0.20 ($120,000)] = $152,000Event C [0.80 ($180,000) + 0.20 ($90,000)] = $162,000

Decision A prunes Event B from the tree because the lower branch has ahigher expected value. The indicated decision is to purchase two machines now.

18. Small, medium, or large facility. The decision tree is shown following. b. Working from right to left: Decisions E, F, and G are pruned according to highest

 payoff. Then the expected values are:Event B [0.35 ($220,000) + 0.40 ($125,000) – 0.25 ($60,000)] = $112,000Event C [0.35 ($150,000) + 0.40 ($140,000) – 0.25 ($25,000)] = $102,250Event D [0.35 ($125,000) + 0.40 ($ 75,000) + 0.25 ($18,000)] = $ 78,250Decision A prunes Events C and D from the tree because the upper branch has thehighest expected value. The indicated decision is to build the large facility now, withan expected payoff of $162,000.

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 Decision Making   l SUPPLEMENT A  l

 

Do nothing 

Expand Lrg 

Average demand (0.40) 

High demand (0.35) 

Low demand (0.25) 

$60,000 

$60,000 

$18,000 

$125,000 

Do nothing Expand Lrg 

$112,000 

Average demand (0.40) 

High demand (0.35) 

Low demand (0.25) 

$220,000 

$125,000 

($60,000) 

Large 

$78,250 

Small 

Average demand (0.40) 

High demand (0.35) 

Low demand (0.25) 

$150,000 

$140,000 

($25,000) 

$145,000 

$102,250 

Medium 

Expand avg 

$75,000 

Do nothing G 

$75,000 

Expand avg 

Do nothing

Expand Lrg

Average demand (0.40)

High demand (0.35)

Low demand (0.25)

$60,000

$60,000

$18,000

E

$125,000

Do nothing

Expand Lrg

$112,000

Average demand (0.40)

High demand (0.35)

Low demand (0.25)

$220,000

$125,000

($60,000)

A

B

Large

$78,250

Small

Average demand (0.40)

High demand (0.35)

Low demand (0.25)

$150,000

$140,000

($25,000)

C

E

$145,000

$102,250Medium

D

Expand avg

$75,000

Do nothingG

$75,000

Expand avg

19. Small or large plant. The decision tree is shown following.Working from right to left: Decision D is pruned according to highest payoff. Then theexpected values are:Event B [0.70 ($14,000,000) + 0.30 ($8,000,000)] = $12,200,000Event C [0.70 ($18,000,000) + 0.30 ($5,000,000)] = $14,100,000

a. Payoffs are in millions of dollars.

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l PART 1 l  Using Operations to Compete

High demand (0.70)

Low demand (0.30)

Do nothing

Expand

A

$14.1 million

Large

High demand (0.70)

Low demand (0.30)

$10

$8

B

D

$14

C

$5

$18

$12.2 million

Small

 b. Working from right to left: Decision D is pruned according to highest payoff. Thenthe expected values are:

Event B [0.70 ($14,000,000) + 0.30 ($8,000,000)] = $12,200,000Event C [0.70 ($18,000,000) + 0.30 ($5,000,000)] = $14,100,000

Build LARGE plant.

20. a. Expected payoff for the “BUILD” decision:0.4 ($20,000,000) + 0.6 (–$10,000,000) = $2,000,000.Expected payoff for the “DO NOT BUILD” decision: $0.

22