Bosch Packaging Services: Company Overview

5/24/2018 Bosch Packaging Services: Company Overview

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1 Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,editing, distribution, as well as in the event of applications for industrial property rights.

Bosch Packaging Services

Packaging Technology

Presentation, 2013-04-23, EMPAQSABosch Packaging Services at your call


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Mission: Customer focused service


stands for:

customer satisfaction

efficiencyfairness

flexibility

innovation

know-how

partnership

qualityspeed

reliability

excellence


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Bosch Packaging Services Business Model

After Sales ProposalsField Service

Modernizations

Spare Parts

EMPAQSA

Services


Lety Gillette(Service Sales)

Productbr

ands

Eric Verbeek(Field Service)

Johanna Marquette

(Parts)

Paul Fisk

(Modernization)

Bosch Packaging Technology

Rebeca Long

(Sales)

TBD

(Project Manager)

New Machines ProviderFAT/SAT

Warranty


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Organization Chart Bosch Packaging Services

Plus additional service technicians available from the factory

Service Bus. Comp.Dr. Volker Schemmann

PA-CS/SBC

Controlling/Finance

Kurt Mckli

PA-CS/CTG

Product Manager

Katharina Kolb

PA-CS/PRM

Packaging Services

Walter Hcki

PA-CS/GP

Euro Pharma Hub

Frank Schmidt

PA-CS/STP

UK Hub

Frank Tarr

PAGB/GM

North America Hub

Gary Anderton

PAUR/GM

Euro Food Hub

Rico Randegger

PACE/GM

Japan Hub

Hiroyuki Nakajima

PAJS/GM

Services for PH

Europe and ROW +

PACN_CS

Services for GB

and Ireland

Services for US,

Canada,

and Mexico

Services

for Japan

Services for PM, PS,

CC Europe and

ROW

80 + 40People135People 35People 115People25People 430People

Total:

Quality Manager

Andreas Gillich

PA-CS/QMM

Human Resources

Andrea Heidrich

PA/HRM


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5Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,

editing, distribution, as well as in the event of applications for industrial property rights.




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Global PresenceAlways by your side

Funabashi JP

Kapstadt ZA

Ternitz AT

Derby UK

Beringen CH

Hoenheim FR

Weert NL

Alphaville BR

Hangzhou CN

New Richmond US

Minneapolis US

Raleigh US

Bangkok TH

Anaheim US

Panama-Stadt PA

Kairo EG Verna IN

Ontario CA

Moskau RU

Turin IT

Viersen DE

Service Sales Offices/

SLU/Remote Field Service

Service Hubs

Waiblingen DECrailsheim DE


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Service Hub

North America Hub: Your reliable Service Partner

New Richmond USMinneapolis US

Raleigh US

North America Hub

Ontario CA

Service Sales Office/ SLU/Remote Field Service

North America Hub

PAUR/GM: Gary Anderton

Offices in:

Raleigh, USA

Minneapolis, USA

New Richmond, USA

Technologies:

Bosch ConfectionaryBosch Cosmetics

Bosch Food

Sigpack

Rotzinger

Elematic

Demaurex

Doboy

Services for USA, Canada and Mexico

SapalTevopharm

Transver

Makat

Moeller & Devicon

Pharma Liquid

Pharma Solid

SBM


8/23Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,




8

Jack Bail

St. Elmo, IL

Peter Mazur

Jim Thorpe, PA

Jon Young

Baldwin, WI

Jeff Frisle

New Auburn, WI

Tony Gallant

Elizabeth, CO

Harald Fehler

West Dundee, IL

Ron Bush

Crestline, CA

Greg, McKenzieHewitt, NJ

Mike Holland

New Richmond, WI

Marco Gonzales

All of Mexico

Christian Hasenfratz

Cincinnati, OH

Ray Sickler

Brush Prairie,WA

Larry Steele

Stockton, CA

Earl Derossett

Valmeyer, IL

Dan McCauley

Bloomfield,KY

Ralph Genova

Rahway, NJ

= Vertical

= Standard

Vincent Kern &

Gael Poretti Hudson,WI

Bob Oswald

Las Vegas, NV

Cory Williams

Clayton, WIJerry Bai

Toronto, Canada






9

Regional Aftermarket Account Managers to support ongoing needs

Machine Line dedicated Customer Support Representatives

5 Full-time technical support personnel

Documentation support

Telephone diagnostic support

Programming and software support

Operational support

Spare Parts identification support

Utilization of factory staff for support (New Richmond, WI)

Locally manufactured parts expediting in emergency situations


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Selective bundling of products covers selective needs

Availability based Services

Consulting based Services


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Field Service: Strong on-site presence

We are there for you,

whenever you need us

Tailor-made service

Line optimization Training program

Repair and maintenance

Technical Audit






Modernization: Increase performance, reduce

costs

You want maximum output

weve got the right input

Modernization, upgrade and revision

Latest technology to overcome obsolete issues Machine rebuilds

Line configuration / re-locations

Complete refurbishment programs






Bosch original parts: your safest option

Much more than the sum of its parts

Tailored spare parts kits

Spare parts maintenance and repair

Customized solutions for optimized partslogistics

E-Portal






Technical Audit: periodic health check

How fit is your machine?

Structured process analysis

Independent view based on live data

Audit reports documenting technical andorganizational stoppers

Suggestions for improvement based on ROI

Interdisciplinary audit team with expert

knowledge






Preventive Maintenance Agreement: scheduled

maintenance activities

Prevention is better than cure

Preventive Maintenance at scheduled intervals

Reduced unexpected downtime Predefined maintenance costs

Know-how transfer conducted by experts

On-the-job training

Detailed reports on service visits






Embedded Engineer: full-time engineer on site

Always by your side

Immediate on-site response to problems

Improved machine performance Reduced risk of machine failure

Support during peak workloads

Flexible tailor-made support for your

requirements






Stock Optimization: Increased profitability

through improved spare parts management

Analyze to optimize

Increased cost effectiveness of your stock

Optimized spare parts availability

Improved procurement planning Detailed report of your spare parts profile

Transparent information on our Bosch stock






Training: Tailored qualification for best results

We accompany you on your way to

success

Optimum productivity and line efficiency

Well-trained and motivated staffMinimized downtime and disruption

Modular training concept tailored to your needs:

Classroom Training, On-the-Job Training,

Computer Based Training






OEE Consulting: Profit through investment

You define the target,

we find the best solution

Customer specific solution

Investments getting profitable Reduce losses






Measuring System: measure your Overall Equipment

Effectiveness

Mobile data capture that fits your

needs

Measuring of OEE-relevant production data

throughout the entire line Automated measuring with zero operator input

Fast and flexible use, independent from the

machine component manufacturer

Data recording without adaption of the

machine software






E-Portal: Online information and ordering

Service at your fingertip

Online information and ordering around

the clockCustomized spare parts lists

Detailed spare parts information

Transparency on cost and availability

Optimization of logistics and storage costs


22/2322Internal | PAUR/MKT | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,




North American Blog

Weekly updates for both BoschPackaging services and Bosch

Packaging Technology North

America.

www.boschpackagingblogna.com

Facebook www.facebook.com/boschpackaging

services

Twitter

@Boschpackserv

Global Website

www.boschpackaging.com

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Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,



Ready for the next step? We open doors for you.

All our modernization concepts and tools

are designed for a single purpose:

to ensure trouble-free operation of your

machines, achieving the maximum

possible output.

Together we can achieve more.

Thank you.

For further information please contact:www.boschpackagingservices.com
http://www.boschpackagingservices.com/http://www.boschpackagingservices.com/

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Bosch Packaging Services: Company Overview