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15% Commission on all land*
BONUS 2% on air!^
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Forget easter eggs, binge on commission from 1st - 30th April
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Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 1
Nine pages of newsTravel Daily today has nine
pages of news, including a front full page for Creative Holidays plus full pages from:
• AA Appointments jobs• Travel Trade Recruitment• Globus
Wednesday 2nd April 2014
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Bonus commissionCreative Holidays is today
promoting its 15% commission on all land plus a bonus 2% commission on all air sold throughout Apr (TD yesterday) with a special cover page of TD.
MD James Gaskell said the offer is designed to help travel agents “counter this predicted slow booking month.”
“We anticipate this to be very popular with agents enabling them to earn more on every booking,” Gaskell added.
Pinpoint TravelPay launchPinPoint Travel last night
officially launched a new “TravelPay” service which allows travellers to pay for their trips in interest-free instalments.
The innovation can be used to pay for any travel product - not just the Pinpoint range - with the company’s founder Kim Harding saying it has key benefits for travel agents and their clients.
“Customers can lock in the best price and exchange rate and access earlybird offers, then pay for it over the next few months interest free,” she said.
Travel agents can use TravelPay as a tool to get clients to commit, as well as potentially upsell them to a more expensive package via the simple finance option.
TravelPay is only available through travel agents and after
arranging a booking, passengers pay it off over three or five monthly instalments on their own credit or debit card.
Apart from an establishment fee of $100 and standard card processing fees of 2.5% there is no extra cost, and after the final instalment has been paid TravelPay notifies the travel agent who can then release the trip documentation.
The launch was at a function to celebrate Pinpoint’s 20th anniversary this year - more from the event on page five.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 2
Wednesday 2nd April 2014
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France WWI memorial FranCe will take centre stage
for the commemoration of the First World War in Jun.
At the Rendez-vous en France trade expo (see pg 4) in Clermont-Ferrand today, officials said the commemoration will be a strategic opportunity to boost tourist arrivals into the country.
A series of main events will take place across France all year long and preparations are in place for easy access to sites in order to facilitate easy mobility for visitors between one site and another.
More than 1,000 projects in France have been awarded official Centenary accreditation and there will be special homage to the ANZACS at the battlefields and in the village of Villers-Bretonneux, among others.
“Some regions expect up to 300,000 Australians to visit the Somme over the next four years,” head of Atout France in Australia Patrick Benhamou told TD.
MEANWHILE, the New Zealand Govt has notified Kiwi applicants if they have been offered a space at the Gallipoli Dawn Service for the 2015 Anzac Day commemoration.
Australians will find out shortly.
APT river ship scoopaPt is set to shortly officially
launch its new ms AmaReina river cruise vessel in Europe, but our sister website Cruise Weekly can today exclusively provide a sneak peek of the new vessel.
Cruise Weekly editor Louise Goldsbury is onboard ahead of the ceremony on Fri, with the vessel currently docked on the Danube River in Vienna.
Check it out on the new Cruise Weekly website - CLiCK Here.
Silversea excitementSiLverSea’S inaugural voyage
on the new Silver Discoverer departed Broome this morning, with the vessel sailing full on its first Kimberley program.
The cruise follows a christening ceremony in Singapore last week (TD Cruise Update Thu) with Silversea gm Karen Christensen telling Travel Daily there has been an exceptional response to the itineraries, with most passengers being Australian.
After the Kimberley season of four voyages, Discoverer continues its first year with cruises in the Russian Far East, Melanesia, Micronesia, NZ and the Antarctic.
Creative Hols adds brandsCreative Holidays will expand
to incorporate the Creative Cruising and Coral Seas product ranges in a realignment of the brands which formerly operated under the Adventure World banner (TD breaking news).
Creative’s recently appointed md James Gaskell revealed that the move was part of a major “portfolio expansion plan” by the wholesaler, with Creative Holidays set to offer more than 70,000 products via a “market-leading agent website launching later this year”.
The brand changes follow last year’s Adventure World acquisition from NRMA by The Travel Corporation (TD 03 Oct), which included several other operations the motoring organisation had purchased over the years including Value Tours, Coral Seas and Creative Cruising.
Travel Corporation ceo John Weeks said moving the Coral Seas and Creative Cruising brands into Creative Holidays would “allow us to take full advantage of the strong reputation and well developed product of both brands.
“It is in line with the strategic direction of Creative Holidays and Adventure World and provides both brands opportunities for growth,” Weeks said.
Coral Seas will expand Creative’s range of Pacific destinations to include Tonga, Niue, Papua New Guinea and the Solomon Islands, while the Creative Cruising addition adds significant cruise product and will “simplify cruise/FIT combinations for agents”.
Adventure World md Fiona Hunt said that the change would enable the business to enhance its range of unique and tailored product in India, Africa, Latin America, Canada, USA and Asia as well as allowing for “an immediate launch of the Adventure World South Pacific and Europe program”.
VTO 2014 roadshowregiStrationS have opened
today for Vanuatu Tourism Office’s 2014 roadshow, which will take place in Sydney on 29 Apr, Melbourne on 30 Apr and Brisbane on 01 May.
CLiCK Here to register.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 3
Wednesday 2nd April 2014
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‘Risks’ for NZ if alliance deniedtHe withdrawal of Jetstar’s
Singapore-Auckland service from 21 Jul (TD 20 Mar) has prompted Tourism New Zealand to again pronounce its support for the planned Air New Zealand venture with Singapore Airlines.
Last month, Travel Daily revealed Tourism New Zealand had vowed support for the pact between the Star Alliance carriers (TD 13 Mar), predicting the tie-up may see Jetstar axe its flights from New Zealand to Singapore.
A re-submitted application
from TNZ business planning and evaluation manager Graeme Howard emphasises the importance of a green light from the NZ Ministry of Transport for the SQ/NZ proposed agreement.
“While the Jetstar announcement will result in Air NZ/SIA with a monopoly on the Auckland/Singapore route (if the alliance is approved), the overall projected capacity increase resulting from the alliance will have a significant benefit to NZ,” Howard said.
“Conversely, if the alliance is not approved, New Zealand risks being significantly underserved in terms of direct access to the important and growing ASEAN region,” he added.
Howard also noted that Garuda Indonesia had since confirmed it does not intend on launching an Indonesia/Auckland service “in the near term,” in further support for the SQ/Air NZ alliance.
SiLverSea Cruises has enjoyed some serendipity with the departure this morning of its inaugural Silver Discoverer voyage from Broome (see p2).
GM Karen Christensen said it’s an absolute coincidence that the 02 Apr departure comes twenty years to the day after the inaugural voyage of the cruise line’s classic Silver Cloud.
tHe “Croc Car” limousine transfers revealed yesterday by the Crocodile Hotel and Cooinda Lodge in Kakadu were actually an April Fool’s joke - but the car and the croc are in fact real.
Kakadu Tourism is sponsoring NT landscape photographer Paul Arnold and ‘Cyril’, the 12 foot crocodile on top of the Holden HR, in this year’s Variety Club Big Bash.
WindowSeat
Accor industry ratesinduStry professionals have
been extended access to special industry room rates at Accor hotels for the month of Apr, with prices released for the hotel giant’s Australian portfolio.
Costs range from $50 per night for Ibis Budget properties through to $140 per night for Quay West.
Accor vice-president of sales & distribution Henrik Berglind said the ‘Mates Rates’ deals was the company’s way of thanking the industry for its ongoing support.
CLiCK Here for booking details.
SPTC agent eventretaiL travel agents will also be
able to benefit at the upcoming South Pacific Tourism Exchange in Auckland with an opportunity to meet directly with exhibitors.
The agent-specific trade expo will take place on 22 May from 5:30pm at the Pullman Auckland, with agents in the area able to register at www.sptexchange.org.
Inspiring day touringguided holiday firm AAT Kings
has launched a range of luxury day tours through a partnership with Boutique Tours Australia, to be sold by Inspiring Journeys.
Half and full day adventures in Sydney are now available for sale, with groups of no more than 14 travelling in luxury 4WD vehicles.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 4
Wednesday 2nd April 2014
Atout go to the flicksatout France will stage two
movie nights for travel agents in the coming months after surveys show that 50% of foreigners arriving in France say they have been influenced by a movie in choosing France as a destination.
Atout France Director for Australia Patrick Benhamou says the first movie to be screened will be the controversial film Grace of Monaco starring Nicole Kidman, featuring the family reigning in the principality.
This screening will take place on 26 May.
Benhamou said a second film night will take place on 08 Sep & will feature the new Woody Allen movie, Magic in the Moonlight which focuses on the Roaring 1920s in the French Riviera.
“We’ll be the first to show that film to agents before its public release,” Benhamou added.
Details on how travel agents can attend will be released shortly.
Aus arrivals to France growingauStraLia has
moved up the ladder for tourist arrivals into France, now ranking 9th among 30 countries where Atout France is promoting.
Atout France Director for Australia, Patrick Benhamou told Travel Daily that Australia was also No 9 in terms of marketing priorities, and No 9 in terms of revenue generated by Aussie tourists in France.
“In 2012, Australians generated a whopping €900m in expenditure which places them between the USA, and China at number 10”.
He added while it is good news, like a lot of countries, national tourist office budgets are getting lower due to cutbacks.
“But I’m encouraged by our
President Hollande who for the first time in the history of France, mentioned tourism as the sector that brings 1% growth to our economy,” Benhamou said.
He said tourism is ‘a national cause’ - never before have I heard that from a French President.
Benhamou is pictured above left with Lila Boyer, France at Leisure, Brisbane and Martyn Paterson from Outdoor Travel, Victoria.
on location inClermont-Ferrand
Today’s issue of TD is coming to you from Clermont-Ferrand, courtesy of Atout France and
Air France at the Rendez-vous en France trade show.
rendez-vous en France is well underway after a hectic first day of productive B2B sessions at the Grande Halle d’Auvergne, featuring hundreds of operators from all across the country.
These represent everything from inbound tour coordinators through coach operators and attractions including museums such as The Louvre, hotel groups large and small & representatives of theatres, department stores and even shopping professionals.
Tonight marks halfway in the official proceedings with a glittering gala dinner taking place at the Polydome.
BENTOURS
50% OFF
second passenger
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 5
Wednesday 2nd April 2014
Clients heading to Gallipoli in 2015 and have a ticket in the ballot?gallipolitour2015.com.au
Wanted: Product Operations ManagerWe are seeking a professional to own the strategic, implementation and operational relationships of all products that touch our clients. In addition, they will look to develop, communicate and provide training of these products internally and externally to ensure optimization. The role is a varied one that will report to and support the IT Operations Manager in the day to day running of IT systems and the project management of new products. Good analytical and documentation skills are a must. A hands-on individual ready to take on the challenge of managing commercial arrangements and relationships, troubleshooting, handling product rollouts, actively contributing and supporting Travel Advisors through to Sales & Account Management and Senior Management.Minimum of 8 years’ experience working in the travel industry with an emphasis in managing, supporting and implementing Online booking tools.Sabre and Serko Online experience would be an advantage.In return, the Concierge Travel Group will offer an exciting time in a growth organisation and an opportunity to shape the direction of a business that aspires to be the best.
Please indicate your interest to Louise Weatherman, Astute HR Consulting at [email protected].
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VOTE BOUTIQUE. VOTE UNIWORLD #1.National Travel Industry Awards 2014
Burma accom concerntraveL Indochina says Burma’s
accommodation boom is coming at the price of quality and safety.
Product manager for China & Burma Jackie Firmstone said the tour operator welcomed the level of growth in new properties in Burma to meet tourism demand.
But Firmstone warned “it is vitally important to continue to make sure that the new stock meets safety and service criteria, while simultaneously ensuring tourism as a whole remains sustainable.”
She said Travel Indochina was aware of 40+ new hotels, lodges, resorts and guest-houses under development it was considering adding to its portfolio, but on closer inspection found many did not “meet the grade.”
“We’ll continue to remain equally selective in the future.”
Explore NZ rejiggedtouriSm New Zealand has
announced it is revamping its travel agent Explore New Zealand program to a fully automated platform, making it easier to use and more streamlined for sellers.
Explore New Zealand provides the trade with access to over 700 deals with accommodation providers, attractions & activities.
The overhaul sees changes to the criteria & application process required to be eligible, including a requirement that frontline New Zealand sellers successfully complete 10 of TNZ’s online travel modules prior to registering.
“We’re confident that by completing the online training modules before visiting NZ, travel sellers will improve their ability to sell New Zealand as a destination,” Tourism NZ gm Australia Tony Saunders said.
Pinpoint celebrates 20 years
PinPoint Travel last night hosted key supplier and travel agent partners at a festive celebration to commemorate 20 years in business.
Founder Kim Harding, pictured above cutting the cake with the firm’s gm sales Janette Davie, said the company was strongly committed to distribution via the travel agency network.
“Over the last 20 years we have heavily invested in wholesale when others have walked away.
“We believe in travel agents, who will always be a major driver of international travel,” she said.
Travel agents provide peace of mind, save passengers money, ensure hotels booked are in good locations and help “avoid tedious internet searches,” Harding added.
She said Pinpoint aimed to provide great products and excellent service for the industry and “reward and recognise travel agents for their efforts”.
Last night’s event saw the launch of Pinpoint’s new TravelPay product (see p1), while
marketing director Vanessa Ligovich highlighted the group’s recent brand refresh and new trade website as well as its ‘Pinpoints’ loyalty program.
She also announced the launch of ‘The Collection’, an “exciting new initiative in the luxury space.
“There is huge growth in the luxury market - around 48% of the affluent market take four holidays a year, and half of this group will spend up to $30,000 on their holiday,” she said.
The Collection features more than 230 modern, luxurious and boutique properties to help agents capitalise on this demand.
Inset photo shows Donna Sheather of iTravel with Garuda Indonesia’s Adrian Lazuardi.
Lots more photos from the night at facebook.com.au/traveldaily.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 6
• Team Leader• Cruise Travel Industry• $75,000 + + Package Negotiable
Our company is one of the fastest-growing cruise travel specialists in the southern region.Due to this ongoing expansion we require an experienced travel consultant to lead a team of consultants and manage some of our VIP client bookings.Located just 10 minutes from the city with ample local parking, our growing agency has a strong web and social media presence, plus a 10,000-strong, diverse client base cruising locally in Australia/Pacific and worldwide. Additionally our group escorted cruise tours provide the agency with a point of difference in a competitive market.The successful candidate for this role will have had previous experience in a retail travel agency and in supervising staff, and will be able to demonstrate strong leadership skills.In addition, the successful candidate will possess exemplary personal skills and proven ability in the area of customer management.An attractive salary package is envisaged, with a base of $75,000 plus superannuation and travel benefits.
Apply in strictest confidence today by completing our online application form.
www.cruiseexpress.com.au/apply
Operations Manager – Sydney An opportunity has arisen for an experienced operations manager to head up our busy and growing cruise division. This role will suit a dynamic individual with a strong passion for cruise and with excellent communication and management skills. The ideal candidate will have strong organisational, analytical and negotiation skills, a focus on service and will have a minimum of three years experience in a similar role.
Sales Executive x 2 – Sydney and Melbourne We are seeking two highly motivated Sales Executives with previous travel industry field sales experience to work in these newly created positions, on a defined portfolio of Discover’s clients, with the main focus being on the cruise clients. These diverse roles will suit energetic individuals who will be responsible for calling on travel agents, developing new, and nurturing existing, business relationships, perform product training to agents and attend trade shows as required. The ideal candidates will have a minimum of three years work experience in a similar role.
Cruise Consultant – Sydney An exciting opportunity has arisen for this newly created position to work in our cruise division. The successful applicant will be responsible for, but not limited to, handling enquiries and special requests, taking bookings and maintaining manifests. The ideal candidate will have a passion for cruise and will have a minimum of two years work experience in a similar role. Competitive remuneration based on experience. Please send all applications to: [email protected]. Applications close on 18th April and only successful candidates will be contacted.
Discover the World has over 80 offices in more than 60 countries, and is the largest travel representation company with more than 70 clients worldwide. Our Australian office currently represents a number of international travel brands including Hurtigruten, Variety Cruises, Swan Hellenic, Voyages of Discovery, Hebridean Island Cruises, Expedia TAAP, Caesars Entertainment Resorts & Hotels and a number of airlines, and also operates a successful cruise wholesale division, Discover the World Cruising.Due to our continued growth we have the following exciting opportunities available to join our team.
Wednesday 2nd April 2014
Australia’s leading travel insurance and assistance company seeks enthusiastic and experienced Inbound Sales Consultants for our busy telephone sales team in North Sydney.
Join a market leader and a dynamic and energetic workplace. Apply now at www.covermore.com.au/careers.
We focus on what matters.
VA Business making Qld inroadsBuSineSS travellers living in
Queensland are warming to Virgin Australia’s Business class offerings over Qantas, according to the latest Roy Morgan Research Air Travel Survey results.
The poll, covering the full year period to the end of Feb 2014, showed Qantas is barely hanging on to the majority of business travellers in the Qld market, with 63% considering VA or Virgin Australia Regional Airlines and 74% still keen on the flag carrier.
Nationally, Qantas is still a firm favourite, with 77% likely to select Qantas or QantasLink for their next business trip over Virgin Australia on 54%.
It marks a narrowing of the gap to 11 percentage points between the two in Qld, as opposed to the 23% gap at a national level.
Virgin Australia still has a little bit of work to do in NSW, Vic and WA, with the narrowest margin
among the three states at 24% in Vic, while QF holds a 35% lead over VA in Western Australia.
“Although Qantas is still dominant in the domestic business market, Virgin Australia is well considered, especially by Queensland business travellers,” Roy Morgan international director of tourism Jane Ianniello said.
MEANWHILE, a Roy Morgan study into inflight magazines has revealed their popularity last year, with 841,000 Australians reading at least one per month on average, up 100,000 from 2012.
Popularity of Qantas’ The Australian Way title climbed to 496,000 monthly readers in the year to Dec 2013, up 60,000, while VA’s Voyeur sits at 257,000, having grown by 4% year-on-year.
Jetstar’s inflight mag recorded the highest annual growth rate, with readership up 18% & closing fast on the Virgin Australia title.
Palm Atlantis repsiConiC Dubai resort Atlantis,
The Palm has appointed PEPR as its Australian public relations and social media representative.
The tie-up will drive promotion of the property, its 21 restaurants and bars, water parks, aquarium and more in the local market.
TAM status retainedred and Black status frequent
flyers of Brazil’s TAM Airlines can retain their Star Alliance Gold Status privileges following the carrier’s exit from the program.
To do so, customers need to join one of nine alternative programs (Aeroplan, Airpoints, MileagePlus, EuroBonus, Miles & Smiles, SA Voyager, ShebaMiles, Victoria or PhoenixMiles) and validate their TAM status - CLiCK Here for info.,
Jetstar adds BNE-HNLHonoLuLu will be the second
wide-body destination serviced from Brisbane by Jetstar after the low-cost carrier this afternoon announced a 15 Dec launch date for the route (TD breaking news).
Operated up to thrice weekly in peak season (twice weekly off-peak), JQ plan to operate the new Hawaii route initially using Airbus A330s before switching to 787s Dreamliner aricraft in the future.
JQ Aust/NZ ceo David Hall said Hawaii was one of the airline’s “most popular destinations.”
Subject to regulatory approval, the service complements Jetstar’s flights to Hawaii which operate from Sydney (launched in 2006) & Melbourne (debuted in Dec).
One way launch fares are priced from $299 in Economy and $799 in Business Class.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 7
Wednesday 2nd Apr 2014
careeryour
launch
careers your journey starts herecareers.airnz.co.nz
Corporate Account Manager AustraliaAir New Zealand has a clear and compelling strategy to drive sustainable, profitable growth across the Air New Zealand Group. Air New Zealand Sales is at the heart of the business and plays a critical role in the company’s overall commercial success. Australia continues to be a key market for Air New Zealand and one, which continues to play a significant part in our future growth.
With this focus an opportunity exists for a Senior Sales Professional to join us as Corporate Account Manager Australia.
In this role, you will drive and present a compelling solution to our clients with a key focus on account retention, sales optimisation and high customer satisfaction. Commercially astute, you will champion and build a value proposition to your strategic portfolio delivering transparency around financial and marketplace performance whilst driving Air New Zealand’s profitability and competitive offering.
As a trusted advisor, your strong relationship management skills will enable you to provide tailored advice and lead processes to obtain strategic action on your customer portfolio. As a self-starter, you will target business growth and have the discipline to execute the competitive plans to market.
Critical to this position is the need for a wide reaching corporate network along with the ability to leverage your commercial account management expertise. It is a given that you will have outstanding relationship skills, coupled with solid influencing and negotiation skills, to quickly establish strong working relationships with our key internal and external stakeholders. Strong commercial acumen, financial acumen and proven results within a corporate account management role will be looked upon favourably. This role is an outstanding opportunity to heighten exposure and experience within Account Management however confidence, knowledge and ability must come naturally for you to influence to gain credibility!
Why not partner with us today and play a key part in the development of the core area of our business?
To be considered or for more information, visit our careers website and apply online https://careers.airnz.co.nz/?job=106892TDAO
Applications close: COB Wednesday, 16 April 2014.
Marketing a successtouriSm New Zealand says it
is seeing a significant impact on visitor arrival numbers outside of economic factors as a direct result of tourism marketing efforts.
CEO Kevin Bowler said the 6% full year growth figure recorded and 7.3% for the year to Feb 2014 was a joint accomplishment of both TNZ and industry partners.
He attributed strong growth from long-haul western markets as largely driven by the success of The Hobbit, with 14% of arrivals citing the movie franchise as a major reason for their visit.
“A decade ago in 2004, following the release of the final film in The Lord of the Rings Trilogy, that figure was only six per cent”.
WIN WITH SAMSONITE
This week Travel Daily and samsonite are giving one reader the chance to win two Samsonite Spin Trunks 66cm spinners, valued at $499 each in Violet & Blue.
With a unique 20:80 split, Spin Trunk offers the benefits of softside packing whilst maintaining the strength and security of harside luggage. This cutting-edge collection ticks all the boxes, guaranteeing cases are efficient, secure, manoeuvrable and glamorous.
To win, send through your answer to the question below in 25 words or less by COB 4th April to: [email protected].
Why would you like to win a Spin Trunk?
Lights on for WotifonLine travel firm Wotif.com
has launched a two-week sales campaign in partnership with Destination NSW promoting Sydney as ideal for a winter break.
The “See Sydney in a different light” campaign runs until 09 Apr and focuses on the upcoming Vivid Sydney festival of light, music and ideas, with accom deals starting from $99 per night.
MEANWHILE, Wotif has also partnered with critically acclaimed Broadway stageshow WICKED to release a series of travel packages incorporating flights, hotels and tickets to the show.
Packages including return flights from BNE, one night accom and one A-Reserve ticket to WICKED are priced from $434 per person.
NZ ice drive attractionSoutHern Hemisphere
Proving Grounds, located on the South Island of New Zealand, has opened an ice-driving experience using land acquired in its purchase of the adjacent Snow Park.
The experience is available both as an individual experience and as a corporate team-building activity which can be packaged with accom and function catering.
NKOTB on the StripPioneering boy band New
Kids on the Block have confirmed they will perform four concerts at The Axis in Planet Hollywood, Las Vegas from 10-13 Jul this year.
The band will also appear at a variety of pool parties and after-show parties over the four days.
Tickets for the shows will go on sale from 4am AEDST Fri 05 Apr.
Wildman reopensnortHern Territory-based
eco-resort Wildman Wilderness Lodge has reopened for the 2014 season, appointing Melissa Hoare as its new general manager.
This season the property has introduced a new range of fishing tours by boat, airboat, helicopter & 4WD, led by Scott McMillan.
Travel Leaders to UKameriCan leisure & corporate
agency giant Travel Leaders Group has expanded into the UK, with new headquarters opened in London as the group eyes new markets in the UK and Europe.
Travel Leaders Group consists of multiple brands including Cruise Holidays, Vacation.com, Protravel and Tzell UK, with the organisation turning over annual sales figures in excess of US$20 billion.
In North America, Travel Leaders turns over US$5b in sales annually.
Following its grand opening two days ago, the sheraron Melbourne has unveiled its new signature restaurant and bar on its roof-top. The Little Collins St Kitchen is a 90-seat dining outlet designed by Hecker Guthrie, aimed at portraying a homely restaurant flooded with
natural light, offering American Oak furniture, white tiles & Italian marble.
Set to open in the northern summer, raffles Istanbul marks the brand’s entry into Turkey. The new property will sit on the shoreline in Beşiktaş overlooking the Bosphorus and the Princess Islands. Rooms will each offer large balconies, with a rooftop pool transforming
into the local nightlife scene with live music and a champagne bar.
Accommodation UpdatesWeLCoMe to Accommodation Updates, Travel Daily’s Wed feature. If your property has undergone some recent changes you would like to make the industry aware of, send a brief description with an image to [email protected].
Lease deal extensiongLoBaLCarS has extended its
Earlybird deadline for European self-drive lease to 11 Apr following strong customer demand.
The savings comprise extra free days and reduced pick-up & drop-off fees on Citroen, Peugeot and Renault leases, with vehicles available from $29 per day.
More details on 1300 789 992.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 8
Wednesday 2nd Apr 2014
Today’s issue of TD is coming to you courtesy of The Travel Corporation, which is hosting
100 Aussie travel agents on the American explorer Mega Famil.
The Trafalgar group travelled north from Los Angeles to Monterey where they enjoyed a Be My Guest experience at Happy Girl Kitchen, an organic sustainable farm-to-table eatery with all items sourced the same day from local farms.
They’ve also taken in the Napa Valley and the hippie atmosphere of San Francisco’s Haight-Ashbury precinct.
The group now heads for Las Vegas via Santa Barbara.
on location in
the usA
Trafalgar’s Mega US grouptraveL agents with Trafalgar on the Travel Corporation Mega Famil
have enjoyed a fabulous trip including Trafalgar signature inclusions such as Hidden Treasures, Highlight Dinners, Be My Guest Experiences, Local Specialties and Edible Excursions.
A highlight of the trip was when they rolled their sleeves up for a hands-on cooking lesson at Ramekins Cooking School in the Napa Valley - after bottling their own personal wine blends at Ravenswood Winery.
In San Francisco the itinerary included a personalised tour of the Haight Ashbury district, where the agents learned all about Flower Power and the wild times of the sixties from two local legends, Izu and Sam, who had both lived in the area along with Janice Joplin, Jimi Hendrix and the Grateful Dead during the “summer of love” and appear to have never left.
The trip continued to Santa Barbara - via Walmart of course for some retail therapy - where they
checked into the Fess Parker beachside hotel and were welcomed to Stella Mare’s Bistro - popular with celebrities such as Oprah, Ellen De Generes and Portia De Rossi for a special Be My Guest experience - lots more pics online at facebook.com/traveldaily.
aBove: Justine Demarchi from Jetset Travel Port Augusta; Kieran Mackenzie, Travelscene Cessnock; and Ashlee Harriss, Flight Centre Busselton admire a spectacular view of Santa Barbara.
BeLoW: Kimberley Reyes enjoyes a “Trafalgar Special” cocktail made by Stella Mare’s gm Larry Nobles.
aBove: Joanna Tink from Flight Centre Rouse Hill; Jessica Yazbeck, Flight Centre Bankstown; and Leya Pearce, Trafalgar Travel Sales Manager sample some tasty treats during an Edible Excursion through Ferry Plaza Farmer’s Markets in San Francisco.
LeFt: Kimberley Reyes of Flight Centre Docklands and Holly Whiting from Flight Centre Sutherland enjoy a Highlight Dinner.
rigHt: More seasoning? Shea Fagan from Helloworld Nerang picks up some culinary tips from Executive Chef Roth at Stella Mare’s Bistro.
rigHt: Aimee Cruickshank from Trafalgar savours some yummy cheese with Alana Granci of Flight Centre Armadale.
LeFt: Aimee Cruickshank and Leya Pearce of Trafalgar at Stella Mare’s.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 9
Wednesday 2nd Apr 2014
Travel Daily is Australia’s leading travel industry publication.Produced each weekday since 1994, the newsletter is first with the latest industry news and is available by paid subscription to people within the travel industry. Sign up for a free 14 day trial subscription at www.traveldaily.com.au.Postal address: PO Box 1010, Epping, NSW 1710 AustraliaStreet address: 4/41 Rawson St, Epping NSW 2121 Australia P: 1300 799 220 (+61 2 8007 6760) F: 1300 799 221 (+61 2 8007 6769)
Travel Daily is a publication of TDaily Pty Ltd ABN 34 108 508 765. All content fully protected by copyright. Please obtain written permission to reproduce any material. While every care has been taken in the preparation of Travel Daily no liability can be accepted for errors or omissions. Information is published in good faith to stimulate independent investigation of the matters canvassed. Responsibility for editorial comment is taken by Bruce Piper.
Publisher/managing editor: Bruce Pipereditor: Guy Dundasassistant editor: Matt LennonContributors: Jenny Piper and Barry MathesonEmail: [email protected]
advertising and marketing: Christie-Lee Lachance, Lisa Martin and Magda HerdzikEmail: [email protected] manager: Jenny PiperEmail: [email protected] of the travel daily group of publications.
business events news
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Ch-ch-ch-changes in under 2 minutes with Amadeus Ticket Changer
Ticket Changer
Q.2: True or False? Papua New Guinea Tourism new website (www.doKokoda.com) provides
comprehensive information on the Kokoda trek including inspirational testimonials from past trekkers
and links to approved treks.
WIN A TRIP TO PNGTO DO KOKODA
To coincide with the launch of PNG Tourism’s new Kokoda campaign and website ‘Do Kokoda’, this month PNG Tourism, Air Niugini & Back Track Adventures are giving you and a friend the chance to trek Kokoda during the 100th year anniversary of the ANZAC.
Thousands of people walk in the footsteps of heroes on Kokoda each year through the jungles of the Owen Stanley Ranges in Papua New Guinea, our closest neighbours and allies.
The prize includes: • Back Track Kokoda trek package for two including flights. • 2 x return economy flights between Australia and Port Moresby with Air Niugini. • 10 night/11day package - 2 nights accommodation at Holiday Inn Port Moresby and 8 nights at Kokoda Track camping• Total Prize Value: $11,000Each day Travel Daily will ask a PNG-related question – just read the issue and email us your answer. There will be 19 questions in total. At the end of the month the subscriber with the most correct entries and the most creative response to the final question will win this incredible experience.
Email your answers to: [email protected] here for terms & conditions of the competition.
Spring offshoot to flyCHineSe low-cost carrier Spring
Airlines will commence operation of its Japanese offshoot Spring Airlines Japan on 27 Jun.
Flying under IATA designator “IJ”, the carrier will initially operate twice daily services from Tokyo Narita to each of Hiroshima, Saga & Takamtasu using B737-800 jets.
Alamo agent webinaraLamo Car Hire is inviting
travel agents to register to view a 45-minute training webinar taking place tomorrow at 11am AEDST.
The session will look at the benefits of Alamo vehicle rental both in the USA and Canada.
To register to view, CLiCK Here.
Subcontinent savingsdiSCountS of up to $1,480 per
couple have been released on a range of Insight Vacations’ Exotics Collection itineraries taking in India, Nepal and Bhutan.
Deals are valid for select groups from Oct to Feb 2015, with featured itineraries including the 13-day Classical India with Nepal tour, departing on 13 Oct or 16 Feb, priced from $3,915ppts.
Phone 1300 727 767 for more.
JQ eyes int’l from NTLjetStar Australia & NZ chief
exec David Hall has said the idea of operating international flights from Newcastle was of interest once planned upgrades at the gateway are completed next year.
According to the Newcastle Herald, flights to Singapore, Bali, Fiji, other Asian destinations and New Zealand could be served from Newcastle directly, with the latter marked as a “priority”.
Hall praised the efforts of NTL management for securing $11.1m in funding to complete stage one of an $80m redevelopment.
Stage one works are tentatively scheduled for completion next Jul.
HaPPy Birthday to Grand Pacific Tours!
The touring company yesterday celebrated 18 years in operation in New Zealand, and now has a product line-up of Affordable
Coach, Luxury Coach, Ultimate Small Group Touring and Special Interest tours in the country.
The team are pictured above celebrating the milestone donned in party hats at their Victoria HQ enjoying some party pies.
Travel DailyFirst with the news
Peak mobile app dealPeaK Travel Group has teamed
with US mobile app firm TripLingo to offer “a survival guide for business travellers.”
The app offers tools to help travellers navigate when abroad.
Abu Dhabi GP ticketsFormuLa One fans can take
advantage of a 30% discount on ticket packages to the 2014 Etihad Airways Abu Dhabi Grand Prix run between 20-23 Nov, with admission passes now on sale - see www.yasmarinacircuit.com.
CALL AA’S FRIENDLY, DEDICATED TEMPS …
THE ROAR OF THE LION AFRICA WHOLESALE RESERVATIONS X 2
MELBOURNE – SALARY PKG UP TO $60K (DOE) Stop wasting your talent and move to this Africa wholesale
role today. This 5 star wholesaler now requires 2 African enthusiasts to join their growing wholesale department. If
you have first hand knowledge of luxury products in Africa, personal travel experience in Africa and a positive can do
attitude, then we can help you make the move behind the scenes. This role will see you working Monday – Friday hours only and you will be offered a high base salary of up to $60K
plus unforgettable 5 star famils and free parking.
ARE YOU READY FOR MORE? GROUP TRAVEL CONSULTANT
MELBOURNE (WEST) - SALARY PKG UP TO $50K (PACKAGE) HOT off the press, we have an exciting NEW group reservations role located in the Western Suburbs of
Melbourne. This role will see you dealing with worldwide leisure groups ranging from 10 to100 passengers and
booking tailor made itineraries inclusive of air and land. Working M- F hours only you will be rewarded with a high
base salary and be part of fun team environment. If you have at least 12 month retail experience (groups preferred) then
we want to help you secure this role. Apply today.
HIGH END, LUXURY TRAVEL! RETAIL TRAVEL AGENT
SYDNEY – SALARY PACKAGE TO $65K This boutique retail travel operator is looking for a talented,
experienced retail consultant to join this well established team. Your day to day responsibilities will include booking
amazing world wide itineraries and high end touring. This company offers amazing perks including access to
global travel discounts and ongoing career progression. They also offer excellent training and support.
Minimum 2 years travel consultant experience and strong time management skills. Don’t delay – apply today!
FOR ALL THE BEST VACANCIES VISIT www.aaappointments.com/aus NSW & ACT - 02 9231 6377 - [email protected]
VIC, WA & SA - 03 9670 2577 - [email protected] QLD - 07 3229 9600 - [email protected]
ACHIEVE A TRUE WORK LIFE BALANCE SYDNEY & MELBOURNE: TOP SALARY PACKAGE
TRAVEL RECRUITMENT CONSULTANT X 2 HOSPITALITY RECRUITMENT CONSULTANT X 1
Love being a part of the travel or hospitality industry
but thirsty for a new challenge? You can now use your exceptional industry knowledge, excellent
customer service and client relationship skills in an exciting new area.
Due to a very successful year, our Company is expanding. As part of our successful team, you will be responsible for
meeting our clients’ recruitment needs, whilst assisting candidates with their next career move.
FANTASTIC PERKS INCLUDE: A generous base salary + uncapped commission + amazing
staff rewards including monthly team incentives, annual bonuses and an Annual Luxury Conference.
Full training and career advancement is on offer.
Want to know more? Email your CV to [email protected]
or contact our MD on 02 9231 6377
NO MORE FACE TO FACE IN PERTH WHOLESALE CONSULTANTS X 5
PERTH – SALARY PKG UP TO $80K + (OTE) The lull is over in Perth! Due to company growth we have
5 exciting reservation roles that will see you working with a well known wholesaler in the heart of Perth. You will be
responsible for assisting your very loyal travel agents with their worldwide holidays. You will book everything from
flights, accommodation and transfers. With uncapped commission and global rewards such as famils and incentive trips you will love your new role. Min 12 months consulting
experience required. Call us today to find out more.
IS LEISURE TRAVEL YOUR ONE TRUE LOVE? RETAIL TRAVEL CONSULTANT
BRISBANE CBD – $50K OTE Are you a dedicated and passionate leisure travel
consultant? Is there no product you’d rather deal with? If you can liaise with clients of all budgets and tastes, deal with all destinations and tackle any enquiry – we require your expertise. Come and join this terrific team centrally
located in the CBD. You’ll love the variety in this role and the challenges each day will bring. Earn a strong salary package
+ $$ bonuses, be given the chance to hone your skills with ongoing training, famils and more.
TAKE CHARGE RETAIL TRAVEL MANAGER
ROCKHAMPTON - SALARY PACKAGE DEP ON EXP Looking for your chance to make your mark in the travel
industry? We currently have the opportunity for an experienced senior consultant or assistant team leader to
step up and manage this successful travel team in Rockhampton. Having the support of the agency’s owners
you will have a constant flow of enquiries and feel secure in knowing you are part of a trustworthy brand. Strong salary
package + top benefits are on offer. This is role is interviewing now – don’t miss out!
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Working in partnership with the Australian Travel IndustryLeisure Travel Team LeaderGold Coast - $Competitive + Bonus - Ref 909PS1Are you an experienced Team Leader with strong GDS skills and excellent destination knowledge of North America? Do you motivate and drive your team to go above and beyond their targets? One of Australia’s fastest growing travel companies is expanding and recruiting now! You will be working in a medium sized call centre environment with 7 day shift rota managing a team of 6 consultants. Competitive base and phenomenal bonus structure offered!For more information, please call Peta on (02) 9113 7272 or click APPLY
Luxury Travel ConsultantBrisbane CBD - $Competitive - Ref 891/PSH1Are you an experienced worldwide Luxury Travel Consultant with extensive cruise product knowledge? My client is expanding their reservations team and are looking for an experienced Travel Consultant with a genuine passion for Cruise to join their team. If you have excellent destination knowledge, a passion for cruise and proven experience smashing set sales targets, then I’d love to hear from you. Excellent package is offered!For more information, please call Peta on (02) 9113 7272 or click APPLY
Senior Leisure/ Cruise ConsultantUpper North Shore/ Sydney - $40K + Comm - Ref: 908LB1No more tedious commute to the CBD for the lucky star consultant who joins this amazing team. Enjoy working close to home in the St Ives area. Bring your strong consulting skills and solid travel sales experience to this busy agency who pride themselves on providing 5* service to all clientele from a modern store front. You will be rewarded with a great salary + commissions, along with an opportunity to work with a fantastic team selling luxury products.For more information, please call Lynsey on (02) 9113 7272 or click APPLY
Travel ConsultantCanberra - Competitive + OTE - Ref 857SJ2Are you a travel industry professional looking for a fresh challenge? This is a dream Travel Consultant role based in Canberra on a full or part time basis. Uncapped earning potential with recognition & rewards for your hard work are offered with this fantastic travel role. You will ideally have international & domestic travel industry experience, be well travelled and have the passion to find the right holiday for your clients. Call me today for a confidential chat!For more information, please call Sarah on (02) 9113 7272 or click APPLY
Retail Travel ConsultantMelbourne - $42-45K + Incentive - Ref 458DB1New retail travel position! This well established travel company are looking for their next travel superstar to join there team! If you have two years plus experience as a Travel Consultant, love working with targets and delivering customer service, then read on! This position is working within a dynamic team; no day will be the same! You will be selling worldwide destinations and working with targets and commission. If this sounds like you then apply today!For more information, please call Deborah on(02) 9113 7272 or click APPLY
Senior High End Retail Leisure ConsultantS. Melbourne - $Competitive + Incentives - Ref 5920KF1Wanting to take ownership of your role with the support of a manager and agency? Bored of fully working on your own? We have the position for you! This growing TMC are offering you the opportunity to work in an established office with your own client base with the added support and ongoing training from an agency with the chance to grow your existing client base. Within your role you will be booking exclusive, high-end travel packages and airfares.For more information, please call Kate on(02) 9113 7272 or click APPLY
Wholesale Travel Specialist Adelaide - $32.5-38K + Super + Fams - Ref 0866NC2 A fantastic chance to join one of the leading travel wholesale specialists in the Adelaide area. We are looking for the perfect Travel Consultant to join this close knit team. You will answer email and phone enquiries relating to a range of bookings for this amazing area, including walking holidays, camper van hire and fly drives. This is a fantastic role if you have excellent personal experience of travelling New Zealand and have a genuine passion for the travel industry.For more information, please call Natalie on(02) 9113 7272 or click APPLY
Specialist Reservation Travel ConsultantPerth - $40-45K + Super + Bonus - Ref 0887NC5This is an awesome opportunity to join some of the leading, award winning wholesalers in the Perth area as a Specialist Reservation Travel Consultant. Have you sold and extensively travelled to Africa or South America or India or Sri Lanka? If so, then we need to speak to you! We have many fantastic roles to start in 2014. These leading, award winning wholesalers are looking for team players with two years front line travel industry experience.For more information, please call Natalie on(02) 9113 7272 or click APPLY
Find your ideal travel job at www.TravelTradeJobs.com.au
online... on mobile... in branch
Cruise SpecialistBrisbane CBD. $40K+Plus Uncapped Comm: Ref:1003PS1Are you a senior travel consultant looking to step in a specialist role? Do you have a passion for cruise with extensive river cruising product knowledge? This independent travel company are expanding and are looking for a hard working, sales focused consultant o join their family friendly team. If you are looking for a role where you will get your work life balance back yet not having to compromise on your salary then this could be the role for you! An excellent base salary is on offer along with an uncapped commission scheme and extensive company benefits. Apply now!
For more information please call Peta on (02) 9113 7272 or click APPLY now.
Africa Travel SpecialistMelbourne $45 - $50k + bonus Ref:1098KF1Do you have experience in building tailor made trips to Africa? Have you travelled Africa extensively? My client, a luxury tour operator requires an Africa Tailor Made Consultant with hands on experience of this fantastic destination. Your role will be to tailor luxury holidays to Africa whilst working towards targets. You will ensure that all hotels, lodges, flights and excursions are booked correctly and maintain exceptional customer service in this fast paced travel environment.
For more information please call Kate on (02) 9113 7272 or click APPLY now
Retail Travel Consultant – Several rolesNewcastle – Competitive + bonus – Ref:1077SJ1Due to company growth I have several travel consultant roles in Newcastle and the surrounding areas. If you have two years travel consulting experience and are ready for the next challenge in your travel career then this is for you. Various environments both shopping centre and suburbs. Fantastic earning potential with an uncapped commission structure plus travel perks are on offer with this reputable and respected travel company. Call me for a confidential chat.
For more information please call Sarah on (02) 9113 7272 or click APPLY now.
Hotel Business Development ExecutivePerth - $50-55K– Ref:1073LA1Do you have a sound understanding of Hotel Account Management/Corporate Sales? If you have Business Development experience and a proven sales record then this leading hotel group are looking for you! They are currently recruiting for a Business Development Executive to assist with their ongoing expansion across the market. Previous experience in either the hotel or travel industry will be considered at a corporate level. This amazing opportunity is interviewing immediately.
For more information please call Lauren on (02) 9113 7272 or click APPLY now.
Senior Retail Travel ConsultantGold Coast - $DOE+ Uncapped Comm – Ref:1011PS1Are you an experienced Retail Travel Consultant looking for a better work life balance? This independent travel company are recruiting now and are looking for well travelled, target orientated consultants to join their centrally located Gold Coast office. If you have solid GDS skills, extensive worldwide product knowledge and looking for a better work life balance; this could be the chance you have been looking for! Working Mon – Fri 9 – 5 and a half day Saturday once per month!
For more information please call Peta on (02) 9113 7272 or click APPLY now.
Boutique Retail Travel ConsultantMelbourne $Attractive Package Ref:0865KF1Is travel not only your job but also your passion? Do you have an established client portfolio and looking for a rewarding move within the travel industry? Yes? Then this travel consultant position could be the move for you! This high-end boutique travel agency are looking for an experienced senior travel consultant to join their dedicated team in Melbourne. As an experienced travel consultant you can expect to be dealing with unique travel experiences to worldwide destinations, whilst focusing on a high delivery of customer service at all times.
For more information please call Kate on (02) 9113 7272 or click APPLY now.
Luxury Leisure Team Leader Sydney – Generous salary Ref:1075LY1This brand new role is with a fantastic Travel Company who treats their staff like gold! If you are an experienced Team Leader with a solid background in Leisure travel OR Corporate travel, looking to move into something new, challenging and exciting I’d love to hear from you. Bring your exceptional attention to detail here and join a friendly professional team of hard working consultants. Be rewarded with a generous salary plus bonuses, perks and family trips!
For more information please call Lynsey on (02) 9113 7272 or click APPLY now.
Travel Cruise ExpertAdelaide – $DOE Ref: 0893L1ATravel Consultant wanted for this busy retail agency in Adelaide. Your excellent knowledge of cruise along with your sales skills will be key for this leading company. If you have a minimum of 3 years’ experience in selling international and domestic destinations, the ability to meet deadlines, are proactive & organised then we want to hear from you! Only experienced cruise guru’s need apply for this niche role. Solid salary package on offer for the right candidate!
For more information please call Lauren on (02) 9113 7272 or click APPLY now.
We are delighted to be nominated again for the NTIA Awards 2014. If you enjoy working with us we would greatly appreciate your support
VoTE foR TRAVEL TRADE RECRuiTmEnT
Vo
TE
VOTE #1 GLOBUS FAMILY 2014 NTIA AWARDS
A VOTE FOR GLOBUS IS A VOTE FOR
PEACE ...of mind - for you and your clients
A VOTE FOR AVALON WATERWAYS
IS A VOTE FOR
FREEDOM ...of choice - with Avalon Choice
CLICK HERE TO VOTE TODAY!
VOTEMELINDA ROBILLIARD - VIC
VOTESHELLEY MARTIN - QLD
VOTEDARREN PERRY - NSW
VOTESHAUN MCINTOSH - WA
VOTEHAMISH EVANS - NSW
VOTEVICTORIA CHAPMAN - SA
Thankyou for nominating the Globus family! We now ask for your continued support and VOTE to take Globus, Avalon Waterways and our sales representatives
to the next level in the upcoming 2014 NTIA Awards.
A VOTE for the Globus Family means A VOTE for continued high level of service and product knowledge, ongoing support for you and your clients, plus more laughs and more lollies!
