Board of Directors Meeting 10:00-11:30 AM …...Little Bits Designs USA 7/21/2018 348 Dropped - Requested Lubbock Urology Clinic, LLP 7/1/1988 348 Dropped - Requested N3 Real Estate

Board of Directors Meeting 10:00-11:30 AM Thursday, August 29, 2019

Lubbock Country Club 10:00 Welcome, Call to Order and Invocation Chairman Abel Castro Sponsor: Mike Stevens, Co-Owner, Action Printing June Ambassador of the Month: Marty Brantley, Owner, MasterServ West Texas July Ambassador of the Month: Tracy Polk, Marketing Director, Impact Collision Centers July Business of the Month: MCM Elegante Hotel & Suites, Janie Zuniga, Sales Manager and Venita Yelley, General Manager August Business of the Month: DesignEnvy, Donya Butler, Partner, Marketing & Brand Manager 10:20 Discuss/Approve Consent Agenda Chairman Abel Castro

1. Meeting Minutes for June (Attachment 1) 2. Membership Reports

a. New Members (Attachment 2) b. Actual Dropped Members (Attachment 3) c. Members to be Dropped (90-days Past Due) (Attachment 4) d. Membership Value Report (Attachment 5)

3. September Calendar of Events (Attachment 6) 4. Board Attendance Roster (Attachment 7) 5. July Financial Recaps (Attachment 8) 6. Program of Work Division Reports (Attachment 9)

10:25 New Business Chairman Abel Castro

1. Discuss Census 2020 Support Efforts and Voter Education and Registration Drive 2. Discuss 2022 Board of Directors Nominating Committee Appointment (Att. 10)

10:30 Old Business Chairman Abel Castro

1. Update on West Texas Veterans Cemetery 2. Update on Association Health Plan/West Texas Employer Health Plan

10:40 Strategic Planning Update Chairman-Elect Gabe Vitela

1. Discuss Board Retreat and Evaluations (Attachment 11) 2. Draft 2020 Strategic Plan/Program of Work Objectives (Attachment 12)

10:50 CEO’s Report CEO Eddie McBride

1. Discuss Foundation Donation for David R. Seim Leadership Series 2. Update on U.S. Chamber Accreditation Application

11:00 Chairman’s Comments and Adjourn Chairman Abel Castro

Attachment 1, Page 1 of 2

Board of Directors Meeting Minutes 10:00-11:30am Thursday, June 27, 2019

4ORE! Golf

2019 Board Members *Present

Jeremy Barbee Travis Barnett* Byrnie Bass Sharon Bass Steve Beck* Keith Bryant Fernando Bustos Rey Carrasco* Abel Castro*

Chris Chambers* Casey Doyle* Bud Holmes Jeff Horn Chris James* Dana Johnston Brent King* Shara Konechney* Mike Lambert*

Beth Lawson* Chris Lonngren Dana Madison* Dave Marcinkowski* Eddie McBride* Michelle McCord Shelly Nutt* Kathy Oaks Becky Palmer

Tony Pena Cory Powell* Kathy Rollo* Pam Sharpe* Shannon Spencer* Kathy Timms Gabriel Vitela* Robert Wood*

Staff *Present

Taylor Frick* Sheri Nugent* Norma Johnson*

Amy Marquez* Patsy Moffett* Haily Wells*

Cathy Potter Kyle Jacobson* Laura Mendoza*

Charetta West* Rachel McMillan* Angela Lambert*

Welcome

1. Chairman Abel Castro called the meeting to order and provided the invocation. 2. The meeting host Leila Love with 4ORE! Golf, welcomed the group. 3. The Ambassador of the Month, Nickoy Kunkel, Store Manager, Office Depot - Marsha Sharp

Fwy. and Tobe Callahan, Store Manager, Office Depot - Slide Rd. 4. The June Business of the month, Paulene Salomon, Kona-Ice of South Lubbock was

recognized. Consent Agenda

1. Reviewed minutes and reports. a. Minutes b. Membership Reports c. Calendar of Events d. Board Attendance

2. Approval was made with a motion by Shelly Nutt and a second by Dana Madison. Treasurer’s report

1. Treasurer Dave Marcinkowski reviewed the May 2019 financial reports. a. Approval was made with a motion by Chris James and a second by Shara Konechney.

New Business

1. Program of Work Division Reports a. Business Advocacy Division, Vice Chairwoman Dana Madison.

i. The group was updated on the various committees.


ii. The group was updated on upcoming projects and events.b. Communications & Public Relations Division, Vice Chairwoman Becky Palmer.

i. Haily Wells provided the report in the absence of Becky Palmer.ii. The group was updated on the various committees.

c. Community Development Division, Vice Chairwoman Sharon Bass.i. Amy Marquez provided the report in the absence of Sharon Bass.

ii. The group was updated on the various committees.iii. The group was updated on upcoming projects and events.iv. Young Professionals Chairman Travis Barnett updated the group.

d. Programs, Services and Events Division, Vice Chairman Casey Doyle.i. CFO Sheri Nugent provided the report in the absence of Casey Doyle.

ii. The group was updated on the various committees.ii. The group was updated on upcoming projects and events.

e. Services and Member Engagement Division, Vice Chairman Chris Lonngren.i. CFO Sheri Nugent provided the report in the absence of Chris Lonngren.

ii. The group was updated on the various committees.iii. The group was updated on upcoming projects and events.

Old Business 1. Chairman Abel Castro updated the group on the West Texas-Eastern New Mexico Veterans

Cemetery.2. CEO Eddie McBride updated the group on the Association Health Plan/West Texas Employer

Health Plan.

Strategic Planning Update 1. Chairman-Elect Gabe Vitela updated the Board on the Strategic Objectives.2. CEO Eddie McBride presented the draft agenda for the board retreat.

CEO’s Report 1. CEO Eddie McBride presented the Chamber President/CEO Succession Plan for approval.

a. Approval was made with a motion by Chris James with a second by Shara Konechney.

Chairman’s Comments

1. Chairman Abel Castro updated the group on various calendar items.

The meeting was adjourned.

Respectfully Submitted,

Eddie McBride President

Attachment 2

Company Dues PaidAmaziah Enterprises Visionary 450.00$ 450.00$ Ambit Energy Power Hub Visionary 450.00$ 450.00$ Bender Terrace Catalyst 2,500.00$ 2,500.00$ Braum's Elite 1,000.00$ 1,000.00$ BSLT Triathlon, Inc. Visionary 450.00$ 450.00$ Davis Paintless Dent Repair Visionary 450.00$ 450.00$ First Convenience Bank Visionary 450.00$ 37.50$ Growler USA Visionary 450.00$ 450.00$ Hand of the Cook Visionary 450.00$ 37.50$ Hub City Billiards Visionary 450.00$ 37.50$ Ike's Woodfire Grill Elite 1,000.00$ 1,000.00$ InXpress Visionary 450.00$ 112.50$ Johnny Carino's Visionary 450.00$ 225.00$ Keller Williams - Hilltop Real Estate Group Visionary 450.00$ 450.00$ Llano Estacado Cattle Company Elite 1,000.00$ 500.00$ Lubbock CPR Elite 1,000.00$ 500.00$ Marshall Allen Engraving Visionary 450.00$ 450.00$ Play Street Museum Elite 1,000.00$ 1,000.00$ Zach's Club West Elite 1,000.00$ 500.00$

Total Joins 19 13,900.00$ 10,600.00$

Lubbock Chamber of CommerceActual Joins

July 2019

Attachment 3

Company Member Since Dues Drop ReasonBoard Action

AeroCare 10/7/2011 841 DroppedAPN Property, LLC (Milwaukee Plaza Shopping Ce 5/24/2017 348 DroppedCombined Insurance 5/9/2018 348 DroppedCrusty's Wood Fired Pizza 5/2/2014 348 DroppedEddy Holloway CPA, Inc. 5/25/2018 348 DroppedFamilia Dental 3/22/2018 424 DroppedJim Landtroop Agency 5/17/2017 348 DroppedKingdom Tire & Lube, LLC 5/16/2018 377 DroppedLost Cajun, The 5/30/2018 424 DroppedLubbock Neighborhood Connection 5/26/2017 348 DroppedMarker Ink, LLC 5/17/2018 377 DroppedMerle Norman Cosmetic & Day Spa 5/10/2018 348 DroppedPower House Quality Flooring 5/25/2016 348 DroppedRed Zone Cafe 5/10/2017 534 DroppedRemedy Wellness Spa 5/17/2018 348 DroppedRockfish Seafood 6/12/2018 841 DroppedSparx Flooring Store 5/25/2018 575 DroppedSterling Building Materials 5/24/2017 348 DroppedWe The People 4 We The People 5/5/2018 348 DroppedWestex Pools 5/17/2018 348 DroppedBattery Joe - 19th & Quaker 5/7/2010 424 Dropped - FCBaynetta M. Jordan P.C. 6/26/2012 377 Dropped - FCCrisis Center of the Plains 12/19/2007 360 Dropped - FCIC Commerce 5/23/2008 348 Dropped - FCKeith & Keita Jones Farming 7/17/2006 348 Dropped - FCKi Corp 2/23/2004 464 Dropped - FCSouth Plains Aero, Inc. 5/29/2007 348 Dropped - FCSunwest Construction, Inc. 5/30/2006 377 Dropped - FC

Total Count 28 $11,615.00

Lubbock Chamber of CommerceActual Drops

July 2019

Attachment 3

Company Member Since Dues Drop ReasonRequested Cancellation

Barry Weaver Insurance 5/10/2006 348 Dropped - RequestedCharles W. Darter, Jr. CPA 7/16/2018 377 Dropped - RequestedDouble T Cable Services, Inc. 5/25/2011 700 Dropped - RequestedLittle Bits Designs USA 7/21/2018 348 Dropped - RequestedLubbock Urology Clinic, LLP 7/1/1988 348 Dropped - RequestedN3 Real Estate 7/12/2018 395 Dropped - RequestedRetrospecs Optical 7/11/2018 348 Dropped - RequestedAlliance Insurance Agency 5/27/2016 377 Dropped - Requested - FCBecton Insurance Agency, Inc. 5/17/2006 377 Dropped - Requested - FCCaravan Self Storage & RV 7/8/2005 348 Dropped - Requested - FCCZB, LLC / Mac Five Trucking 7/23/2008 377 Dropped - Requested - FCGateways Counseling, PC 6/12/2006 348 Dropped - Requested - FCJames Brothers Implement Co. Inc. 7/24/2007 534 Dropped - Requested - FCLubbock Telco Federal Credit Union 6/27/2006 348 Dropped - Requested - FCMoss Capital Management, Inc. 6/1/2006 348 Dropped - Requested - FCWayne Avenue Baptist Church 6/29/2006 348 Dropped - Requested - FCWest Texas Foods Inc 7/1/1985 424 Dropped - Requested - FC

Total Count 17 $6,693.00

Out of BusinessGreene & Greene Agency 5/15/2006 348 Dropped - OOB

Total Count 1 $348.00

ReinstatementsCompany Member Since Dues Drop Reason

The Watering Well Eatery Active 464.00$ 464.00$ Computex Technology Solutions Active 377.00$ 377.00$ La Quinta Inn Lubbock West Medical Center Active 518.00$ 518.00$

Total Reinstatements 3 1,359.00$ 1,359.00$

TOTAL DROPPED 43 $17,297.00

Attachment 4

Profile Name Total CostMember

SinceStatus

50th Street Caboose 665 6/13/2006 plans to renewAmerican Diabetes Association Lubbock 348 7/27/2001 UndecidedAycock Mediaworks 377 10/20/2009 UndecidedBeyondFaith Hospice, LLC 450 6/6/2018 UndecidedBilliard's Plus 377 6/7/2006 UndecidedBilly Sims Trailer Town 534 6/8/2016 UndecidedBledsoe Insurance Agency, Inc. 377 6/19/2006 PaidBuilt for Dreams, Inc. 371 6/11/2010 Request to be droppedBullfrog Spas of Lubbock, LLC 348 6/28/2018 UndecidedCalvillo Funeral Home 377 6/4/2010 Request to be droppedCharles Perry, PC 377 6/14/2006 UndecidedChase Bank - Lubbock 377 6/7/2018 UndecidedChick-fil-A at Raider Park 841 6/28/2012 plans to renewCTE Networking 377 6/22/2006 UndecidedDr. John E. Streit 377 6/8/2006 UndecidedDr. White and Associates, P.C. 348 6/12/2018 UndecidedFairfield Inn & Suites by Marriott - Lubbock Southwest 348 6/30/2016 UndecidedFlying M, LLC 424 2/21/2017 UndecidedFranks & Pleasant, LLP 348 6/25/2014 UndecidedGarrett and Swann, LLP 377 6/6/2001 UndecidedGerber Collision & Glass- Lubbock 50th St. 941 6/30/2017 UndecidedGuardian Home Care Services 424 6/6/2006 UndecidedHorseshoe Knot Event Center 377 6/15/2016 UndecidedInsight Vision Care PC - DBA Plains Optical 377 1/1/1988 UndecidedJoe & Mitzie Smith Farming 348 6/22/2007 UndecidedLawrence, Littlefield, Jacob & Ferris, LLP 377 6/15/2006 UndecidedLubbock Private Defenders' Office 424 6/22/2009 UndecidedLux Nails & Spa 348 6/6/2018 UndecidedMCM Elegante Hotel & Suites 1505 6/1/1982 PaidMMX Capital 377 6/23/2011 out of business

Members to be Dropped by End of Month

Attachment 4

Profile Name Total CostMember

SinceStatus

ND White Services 377 6/16/2014 UndecidedNew Dimensions Tabernacle 348 6/2/2018 plans to renewOccMed Associates, LP - 45th Street 348 7/11/2013 UndecidedOffice Depot - Slide Rd 792 12/1/1992 plans to renewPegasus Enterprises, LLP 348 6/18/2007 out of businessPrestige Roofing and Construction 348 6/27/2018 plans to renewQuality Pest Control 348 6/7/2006 UndecidedR.P.'s Heavy Duty Towing, Inc. 424 6/14/2007 UndecidedRegal Park Medical Center 450 6/27/2018 UndecidedRiddle, Ayres & Diaz, LLC 377 6/15/2006 UndecidedSustainable Edge Construction & Roofing 348 6/16/2014 UndecidedTexas Farm Bureau Insurance 424 6/13/2000 PaidThe Funky Door Bistro & Wine Bar 627 6/23/2016 UndecidedThe Sleep Station 348 6/23/2017 UndecidedThriftway Supermarket 464 6/8/2006 UndecidedTriple G Renovations 464 6/8/2017 plans to renewWaller Companies 424 6/26/2008 UndecidedWest Texas Association of Talent Development 348 6/29/2018 out of businessWestview Residential Services, Inc. 377 6/7/2006 Undecided

49 21,900.00$

Paid 2,306.00 3Renewing 3,458.00 6

Undecided 14,315.00 35Requested to be Dropped 748.00 2Out of Business / Merged 1,073.00 3

21,900.00

Attachment 5

No. Memb. ValueNo.

Memb.Value

No. Memb.

Value

NO. OF MEMBERS & BOOK VALUEBeg of Yr Members & Book Value 1865 $1,019,575 1746 $ 1,061,210 1865 1,019,575$ Out of Business (7) (2,559) (1) (348) (24) (8,731) 90+ Day Delinquent & Value (14) (4,929) (28) (11,615) (156) (68,969) Requested Cancellations (14) (4,967) (17) (6,693) (113) (46,625)Reinstated 1 338 3 1,359 7 2,728Total Dropped (34) (12,117) (43) (17,297) (286) (121,597)New Accounts 31 15,739 19 13,900 149 103,096Net Adjustment for Dues Changes (2) 12,000 (8) 68,739

MONTH END MEMBERS & BOOK VALUE 1862 $1,023,197 1,720 $1,069,813 1720 1,069,813

% Compared to 1st of the Month99.84% 100.36% 98.51% 100.81% 92.23% 104.93%

% Compared to January 1, 2019 99.84% 100.36% 92.23% 104.93% 92.23% 104.93%Average Member 549.51$ 621.98$

No. Memb. ValueNo.

Memb.Value

No. Memb.

Value

NO. OF MEMBERS & BOOK VALUEBeg of Yr Members & Book Value 1893 $1,006,747 1882 $ 1,015,927 1893 1,006,747$ Out of Business (3) (1,212) (1) (338) (13) (5,481) 90+ Day Delinquent & Value (15) (5,816) (16) (6,261) (74) (29,441) Requested Cancellations (12) (4,252) (10) (6,229) (59) (24,850)Reinstated 2 656 5 2,237 15 7,287Total Dropped (28) (10,624) (22) (10,591) (131) (52,485)New Accounts 35 12,971 22 7,958 134 51,901Net Adjustment for Dues Changes 7,505 0 11,203

MONTH END MEMBERS & BOOK VALUE 1900 $1,016,599 1,882 $1,013,294 1896 1,017,366

% Compared to 1st of the Month100.37% 100.98% 100.00% 99.74% 100.16% 101.05%

% Compared to January 1, 2018 100.37% 100.98% 99.42% 100.65% 100.16% 101.05%Average Member 535.05$ 536.59$

TO DATE

2018

July 2019

January 2018 July 2018

Chamber Membership Value Report

TO DATE

2019July 2019January 2019


Memo for Board of Directors From: Eddie McBride, President Date: August 23, 2019 Subject: September 2019 Calendar of Events August 29 Board of Directors Meeting 10:00 AM-Lubbock Country Club 30 Ribbon Cutting: Lubbock Electric Company’s 75th Anniversary 11:00 AM-1108 34th St. September 3 Ribbon Cutting: 30 Minute Hit 4:00 PM-6305 66th St. 4 “I’m a Member! Now What?” 11:30 AM- Wells Fargo 2nd Floor, San Jacinto Room New Ambassador Orientation 4:00 PM-LCOC Conference Room 5 Agriculture Committee Meeting 9:00 AM-LCOC Conference Room Business After Hours Sponsored by Texas Tech Credit Union 5:30 PM-4005 98th St. 6 Ribbon Cutting: Shipley Donuts 9:30 AM-8710 University Transportation Committee Meeting 10:30 AM-LCOC Conference Room 9 Hub City BBQ Team Leads Meeting 4:00 PM-LCOC Conference Room 11 Leadership Lubbock Committee Meeting 3:30 PM-LCOC Conference Room 12 Small Business Roundtable-Recruiting and 9:00 AM-LCOC Conference Room Retaining Talent


13 Government Relations Committee Meeting 10:30 AM-LCOC Conference Room 19 YP Committee Meeting 4:00 PM-LCOC Conference Room Business After Hours Sponsored by FirstBank & Trust 5:30 PM-Abuelo’s Patio, 4401 82nd St. 20 Executive Committee Meeting 12:00 PM-LCOC Conference Room 23 Hub City BBQ Committee Meeting 4:00 PM-Wells Fargo 2nd Floor, San Jacinto Room 24 Leadership Lubbock-Youth & Education Day 8:00 AM-Wells Fargo Building Board of Directors Meeting 10:00 AM-Overton Hotel and Conference Center State of the TTU System Luncheon 11:30 AM-Overton Hotel and Conference Center Ribbon Cutting: Merrell & Nichols Dentistry 3:00 PM-4101 84th St., Ste. C 25 September Ambassador Luncheon 12:00 PM-Overton Hotel and Conference Center 28 Ribbon Cutting: South Plains Food Bank Farm Building 10:30 AM-76th & Ave. B 30 Hub City BBQ Team Leads Meeting 4:00 PM-LCOC Conference Room

Attachment 7

Board Member 1/31 2/28 3/28 4/25 5/30 6/27 7/25Barbee, Jeremy Y E Y Y Y E EBarnett, Travis Y E Y Y E Y YBass, Byrnie Y Y Y Y E E EBass, Sharon Hyde Y Y Y Y E E EBeck, Steve Y Y Y Y Y Y YBryant, Keith Y E E Y Y Y EBustos, Fernando Y E E E Y Y ECarrasco, Rey Y E Y Y Y Y YCastro, Abel Y Y Y Y Y Y YChambers, Chris Y Y Y Y Y Y YDoyle, Casey Y Y Y Y U E YHolmes, Bud Y E Y E U U EHorn, Jeff E Y E Y E E EJames, Chris E Y Y E Y Y YJohnston, Dana Y Y E Y Y Y EKing, Brent Y Y Y Y E Y YKonechney, Shara Y Y Y Y Y Y YLambert, Mike Y Y Y Y Y Y YLawson, Beth Y Y Y Y E Y YLonngren, Chris E E E Y Y E EMadison, Dana Y Y Y Y Y Y YMarcinkowski, Dave E Y Y Y Y Y YMcBride, Eddie Y Y Y Y Y Y YMcCord, Michelle Y E Y Y Y Y ENutt, Shelly Y Y Y Y E Y EOaks, Kathy Y E Y Y Y E EPalmer, Becky E Y E E Y E YPena, Tony Y E Y E E Y EPowell, Cory Y Y E Y E Y YRollo, Kathy Y Y E Y Y E YSharpe, Pam Y E E Y Y E YSpencer, Shannon Y E E Y Y Y YTimms, Kathy Y Y Y Y Y Y EVitela, Gabe Y Y Y Y Y E YWood, Robert E Y E Y Y Y Y

E=Excused Absence U=Unexcused Absence Y=Attended

2019 Board Attendance

A member of the Board of Directors who shall be absent without prior notification from three (3) consecutive regular meetings du program year (January through December) of the Board of Directors shall automatically be dropped from membership. Members from five (5) regular meetings during the program year unless absences are approved by a majority vote at a duly called meeting o shall be dropped from membership on the board.

Attachment 8 Page 1 of 4

2019 2018 2019 2018

Cash & Investments 417,551 681,421.42 A/P & Accruals 116,336 97,143 PAC Restricted funds 13,761 28,910 Notes Payable - -

Total 431,313 681,421 Deferred Income - (1) Receivables / Prepaids 500,286 206,966 Accrued Liabilities 24,821 4,205 Property & Equipment 8,010 10,193 Net Assets 798,451 797,233

939,608 898,581 939,608 898,581 Total Assets

Total Liab and Net Assets

Statement of Financial Position (unaudited)For the Period ending

July 2019

Assets Liabilities and Net Assets

0

200

400

600

800

1,000

1,200

Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19

Thou

sand

s

Statement of Financial Position

Assets Liabilities Equity


OPERATING ACTIVITIES July 2019 July 2018Net Income -25,401 7,502Adjustments to reconcile Net Incometo net cash provided by operations:

Prepaid ExpensesDue to /From Foundation -2,390Accounts Receivables 16,707 31,227Accounts Payable -1,500 57Accounts Payable - Visa 2,509 -9,959Employee Insurance Payable 665 -508Federal Withholding Tax 7,573 -7,747Insurance Payable 833 578

Employee Retirement Payable 6,989 0United Way Payable 299 315

6,286 21,465

INVESTING ACTIVITIESFurniture and EquipmentFurniture and FixturesBuildingsAccumulated Depreciation

Net cash provided by Investing Activities 0 0

FINANCING ACTIVITIESNet cash proviced by Financing Activitites

Deferred IncomeUnrestricted Net Assets

Net cash provided by Financing Activities 0 0

Net cash increase for period 6,286 21,465Cash at beginning of period 425,027 660,057

Cash at end of period 431,312 681,521

Statement of Cash Flows (unaudited)For the Period Ending

July 2019


Actual Budget Variance Actual Budget Variance Revenues

Membership Revenue - Renewal 84,568 85,000 (432.16) 663,433 638,899 24,533.76 Membership Revenue - New 11,100 13,200 (2,100.00) 79,630 92,400 (12,770.34) Membership - Non-Renewal (18,541) (14,880) (3,661.16) (120,584) (94,879) (25,705.53) New Member Application Fee - - - (299) - (299.45) Engagement 903 1,583 (680.30) 28,369 17,585 10,783.94

Total Member Engagement 78,030$ 84,903$ (6,874)$ 650,548$ 654,006$ (3,458)$ Programs, Services, and Events 112 3,000 (2,888) 457,119 444,000 13,119 Community Relations 70 - 70 10,675 10,000 675 Media Relations 500 1,208 (708) 8,550 15,250 (6,700) Voice of Business 525 625 (100) 52,475 61,125 (8,650)

Total Programs 1,207$ 4,833$ (3,626)$ 528,819$ 530,375$ (1,556)$ Total Revenue 79,237$ 89,737$ (10,500)$ 1,179,368$ 1,184,381$ (5,014)$

ExpensesEngagement (327) 650 (977) 16,415 22,050 (5,635)

Total Member Engagement (326.54)$ 650.00$ (976.54)$ 16,415.26$ 22,050.00$ (5,634.74)$

Personnel & Related Cost 78,162 79,105 (943) 615,815 610,210 5,605 Operations 28,358 29,882 (1,524) 192,466 186,654 5,812

Total Personnel & Operations 106,520$ 108,987$ (2,467)$ 808,281$ 796,864$ 11,417$ Programs, Services, and Events 2,552 2,000 552.00 135,271 136,900 (1,629.06) Community Relations 350 - 350.00 650 - 650.00 Media Relations - - - - - - Voice of Business 51 - 50.92 37,046 29,000 8,046.01

Total Programs 2,953$ 2,000$ 953$ 172,967$ 165,900$ 7,067$ Total Expenses 109,146$ 111,637$ (2,490)$ 997,663$ 984,814$ 12,849$

Net Income (Loss) Before Dep (29,910)$ (21,900)$ (8,010)$ 181,704$ 199,567$ (17,863)$

Depreciation Expense - - - - 5,000 (5,000.00) Bad debt from prior year (3,438) - (3,437.50) (1,137.50) 5,000 (6,137.50)

Net Income (Loss) (26,472)$ (21,900)$ (4,572)$ 182,842$ 189,567$ (6,725)$ Political Action Committee 1,072 2083 (1,011.75) -3332.15 22000 (25,332.15)

(25,401) (19,817) (5,584) 179,510 211,567 (32,057)

Financial Results (unaudited)For the Period ending

July 2019Month to date Actual Year to Date


Revenues Expense Net Revenues Expense Net Revenues Expense NetAnnual Membership Meeting 25,450 387 25,063 # 38,000 20,000 18,000 (12,550) (19,613) 7,063Business Expo Revenue 89,170 41,427 47,743 # 85,000 45,000 40,000 4,170 (3,573) 7,743Business After Hours Revenue 6,000 108 5,892 # 23,000 1,000 22,000 (17,000) (892) (16,108)You’re a Member! Now What? 150 0 150 1,000 500 500 (850) (500) (350)Harvest Lunch Revenue 8,350 0 8,350 # 8,500 3,500 5,000 (150) (3,500) 3,350Salute to AG Lunch 13,020 3,617 9,403 # 8,500 4,000 4,500 4,520 (383) 4,903TTU Kick-Off Breakfast 15,750 2,094 13,656 # 23,000 13,000 10,000 (7,250) (10,906) 3,656State of TTU Luncheon 10,900 0 10,900 # 10,000 8,000 2,000 900 (8,000) 8,900Business at its Best 1,430 1,072 359 # 6,000 4,000 2,000 (4,570) (2,928) (1,641)

Education Luncheons 11,176 0 11,176 # 8,000 5,000 3,000 3,176 (5,000) 8,176Golf Tournament Revenue 68,225 288 67,937 # 83,000 25,000 58,000 (14,775) (24,712) 9,937Prayer Luncheon Revenue 27,872 13,756 14,116 # 36,000 15,000 21,000 (8,128) (1,244) (6,884)Barbecue Cook-Off Revenue 38,400 2,573 35,827 # 130,000 45,000 85,000 (91,600) (42,427) (49,173)Uncorked 84,847 51,499 33,348 # 75,000 45,000 30,000 9,847 6,499 3,348Young Professionals - FTN 0 0 0 2,000 400 1,600 (2,000) (400) (1,600)Young Professionals - 20 under 40 0 0 0 # 15,000 8,000 7,000 (15,000) (8,000) (7,000)Young Professionals - Lunch & Learn 1,470 0 1,470 # 500 500 0 970 (500) 1,470Diversity and Inclusion Summit / Lunch 36,955 18,450 18,505 # 35,000 20,000 15,000 1,955 (1,550) 3,505Receptions 0 0 0 4,000 3,000 1,000 (4,000) (3,000) (1,000)Candidate School 0 0 0 500 500 0 (500) (500) 0Legislative Appreciation Lunch 18,104 0 18,104 # 15,000 10,000 5,000 3,104 (10,000) 13,104Legislative Forum 19,000 0 19,000 7,000 12,000 0 (7,000) (12,000)Web Banner Ads 7,500 0 7,500 45,000 150 44,850 (37,500) (150) (37,350)Ribbon Cuttings 7,000 0 7,000 12,000 0 12,000 (5,000) 0 (5,000)Oher Digita Media 1,050 0 1,050 3000 0 3000 (1,950) 0 (1,950)

Net Program 491,819 135,271 321,998 686,000 283,550 402,450 -194,181 (148,279) -45,902

Analysis of Program ResultsFor the Period ending

July 2019

YTD Annual Budget Variance


Memo for Executive Committee and Board of Directors From: Eddie McBride, President and CEO Date: August 23, 2019 Subject: Program of Work and Division Reports Business Advocacy—Vice Chairwoman Dana Madison Government Relations/Issues Management • The Chamber hosted the Civic and Public Leadership Academy sponsored by One Guy from

Italy on July 31 with roughly 35 in attendance. Mike Stevens of Action Data, Kim Davis of Nomiss Communications and Becky Garza, City of Lubbock, were among the speakers. We were also joined by elected officials including Congressman Arrington, Judge Parrish, Mayor Pope, and Lubbock ISD trustee Beth Bridges.

• The Chamber attended the West Texas Legislative Summit in San Angelo on August 8. “International Trade: Agriculture, Energy & Transportation” was the theme of this year’s summit, and included various panels that discussed trade developments related to each industry.

• The Government Relations Committee this month featured an update from County Judge Curtis Parrish on County affairs including the Expo Center, the County tax rate, and the transportation improvement projects from May’s bond election.

• The Legislative Appreciation Luncheon sponsored by StarCare Specialty Health System is scheduled for August 27 at the Overton Hotel. We will honor our State Legislators and have invited all West Texas Legislators to thank them for their efforts on the Texas Tech University School of Veterinary Medicine.

• The State of the Texas Tech University System Luncheon sponsored by AimBank is scheduled for September 24 at the Overton Hotel. We will hear from Texas Tech University System Chancellor and Texas Tech University Health Sciences Center President Tedd Mitchell and Texas Tech University President Lawrence Schovanec regarding new developments, Fall attendance, and other updates within the Texas Tech System.

Agriculture & Natural Resources • The Committee this month was briefed by Kody Bessent of Plains Cotton Growers, who

provided an update on the cotton crop conditions in Texas. Transportation • The Committee this month was briefed by David Jones of the Lubbock Metropolitan

Planning Organization on the City of Lubbock’s recently approved Pedestrian and Bicycle Master Plan.

• We are working to collect input from Lubbock businesses regarding air travel needs and preferred routes in preparation for outreach visits with airlines later this year including the Chamber and Lubbock Mayor Dan Pope. The Lubbock Airport is funding the design of a


survey from Ricondo & Associates. We are working to determine which dates in the Fall would be suitable for a meeting with each airline that services the Lubbock Airport.

• Citibus is conducting a Comprehensive Operational Analysis, in which they are seeking input from area businesses regarding bus routes and optimizing services. The Chamber has collected contact information from businesses interested in participating in the survey and passed it along to Citibus.

Communications & Public Relations —Vice Chairwoman Becky Palmer Media and Communications • finalized Accreditation Application (mailed to DC on Aug. 15) • joined the TTU “Our Town, Our Team” committee – first meeting Aug. 23 • updated the Marketing & Communications Style Guide to new standards • Chamber Brand Realignment – kicked off August 1

o “What is the Lubbock Chamber…” video created by DesignEnvy o Campaign to unveil a new “C” word each week – kicked off Aug. 12 o Members have been asked to send videos/quotes are about each word o Updated website to “new look” and created a “What is the Lubbock Chamber”

webpage for campaign o Updating all chamber collateral with “new look”

Message Development and Promotion • Civic & Public Leadership Academy (held July 31)

o Facebook Boost ($50): Engagement 165; Reach 2,306; Link Clicks 23; Photo Clicks 7; Comments / Shares 13 Targeted specific interests

• Wreck ‘Em Tech Athletic Breakfast (general promotions underway) o Facebook Event Boost ($50): Ticket Clicks 37; Reach 4,750 o Ramar agreed to be the Media sponsor again this year - PSA will air on all stations

eight times throughout the day until the breakfast; ticket giveaways on DoubleT 97.3; Look Around Lubbock and live radio interviews to be held on morning of event

o Membership email o AJ ¼ page color ad (trade) – Sun., Aug. 11

• Legislative Appreciation Luncheon (general promotions underway) o AJ ¼ page color ad (trade) – Sun., Aug. 18

• Leadership Lubbock o Filmed testimonials to use throughout the year o Created video with committee chairwoman Lindley Herring and incoming chair Mike

Lambert encouraging people to apply for 2020 class (applications opened July 29) o Facebook boost ($100): Engagement 298; Reach 3,135; Engagement 298; Link Clicks

135; Photo Clicks 44; Likes/Shares 15 targeted only people and friends of those that like the Chamber page


• Young Professionals of Lubbock o Created a “closed” facebook group for members only to share news and schedule

meet ups among one another o Top 20 Under 40 promotions underway

Facebook boost ($100): Engagement 501; Reach 7,808; Link Clicks 66; Photo Clicks 287; Likes/Shares 10

• Targeted specific interests • Hub City BBQ Cook-off

o Media and promotions planning with KCBD / Griffin Wink o Tickets go on sale and promotions start later this month

• Business at its Best (planning underway and promotions start end of Aug.) o Title: Securing Your Information - Small Entry Points Could Be the Breaking Point

• Continuous posting on “Lubbock Business Network” – blog • Releases: Wreck ‘Em Tech Breakfast; Legislative Appreciation Luncheon; Top 20 Under 40

Nominations Open; Businesses to Fly Flags / Banners Welcoming Students Back; Norma selected for Education Fellowship; New Staff (Rachel / Angela); Chamber Joins USMCA Support Letter

Public Relations and Community Engagement • Working with TTU Athletics on a “Chamber Game” for discounted tickets at the K-State

game (Nov. 30) • Media coverage included: Ribbon Cuttings/Groundbreakings; Eddie on monthly KFYO radio

show; Amy – KLLL for TTU Breakfast; Impact College Students have on local economy INT (Haily)

• Upcoming coverage: Amy – Fox34 (TTU Breakfast) – Aug. 19; working on scheduling Leadership Lubbock and Hub City BBQ INTs

Community Development—Vice Chairwoman Sharon Hyde Bass Leadership Lubbock • Health & Wellness day was held on July 17 • City/County Government Day will be held on August 21. We will be attending the Wreck

‘Em Tech Breakfast. • Graduation planning has begun Be the “E” Entrepreneur Program • Draft Timeline for program roll out has been created • Planning has begun for a January 2020 start Young Professionals of Lubbock • The third annual Summer Bash was held on July 11 at Two Docs Brewing, sponsored by

West Texas, REALTORS. Roughly 70 were in attendance. • The Young Professionals held its quarterly Lunch and Learn in conjunction with the

Chamber’s Civic and Public Leadership Academy.


• The Young Professionals held an Off the Clock event sponsored and hosted by First United Bank on August 15. The mentor speakers were the owners of Two Docs Brewing. Roughly 45 were in attendance.

Programs, Services & Events Division--Vice Chairman Chris Lonngren Chamber Golf Classic • Chamber Golf Classic was held on July 22 The Rawls Course with a total of 64 Teams Wreck 'Em Tech Athletics Breakfast • Wreck ‘Em Tech Athletics Breakfast was held on August 21 at the Lubbock Memorial Civic

Center from 6:30 AM – 8 AM with 451 Attendees • Football Head Coach Matt Wells, Head Track & Field Coach Wes Kittley and Volleyball Head

Coach Tony Graystone we are highlighted speakers • Byrnie Bass and John Zwiacher served as emcees Hub City BBQ • Hub City BBQ will be held on October 10 at the South Plains Fair grounds from 5 PM – 8 PM • Chairwoman Lora Homan with Hurricane Beach Car Wash and Co-Chair is Megan

Sunderman with the Texas Tech Club have held 4 planning committee meetings • Planning in underway for the BBQ, teams and additional sponsors are being secured • Tickets will go on sale by September 2 Business at its Best: Seminars for Business Success

• Planning has begun for a potential seminar on September 26 to cover smaller office equipment and the danger of small entry points to your secure information.

Small Business Round Tables

• Planning has begun for small business roundtable to discuss Recruiting and Retaining Talent • Tentatively scheduled for September 12 at the Lubbock Chamber of Commerce • Invitations will go out to a segmented group of businesses Business Expo

• 2020 Business Expo will be on February 6 at the Lubbock Memorial Civic Center Services and Member Engagement – Vice Chair Casey Doyle July Membership Average per Member Goal / Budget 24 $ 13,200 $550

New Members - Internal 12 $ 7,600 $633

New Member – Outside Sales 7 $ 6,300 $900

New Members – TRC / Other 0 $ 0 $0

Total New Members 19 $ 13,900 $732

Total Membership 1720 $1,069,813 $622


Laura Mendoza Amaziah Enterprises Ambit Energy Power Hub InXpress

Johnny Carino's Lubbock CPR Zach's Club West

Cathy Potter

BSLT Triathlon, Inc. First Convenience Bank Keller Williams - Hilltop Real Estate Group

Llano Estacado Cattle Company Marshall Allen Engraving Play Street Museum

Fran Bohannon Bender Terrace Braum's Davis Paintless Dent Repair Growler USA

Hand of the Cook Hub City Billiards Ike's Woodfire Grill

Ambassadors • We currently have 268 Ambassadors • June Ambassadors of the Month was Marty Brantley from MasterServ West Texas & Team

of the month was Team Salamon. • July Ambassador of the month is Tracy Polk from Impact Collision Centers and Team of the

month is Team Salamon • August monthly luncheon was August 14 sponsored & hosted by Goodwill Industries of

Northwest Texas with 50 attendees Ribbon Cuttings/Ground Breakings • We had 8 Ribbon Cuttings and 1 groundbreaking in June • We had 10 Ribbon cuttings in July • 7 Ribbon cuttings are scheduled for August Business after Hours • July 25 was sponsored and hosted by Stacked Breakfast & Lunch with 116 attendees • August 8 was sponsored & hosted by Caprock Home Health Services, Inc. with 85 attendees • August 22 will be sponsored & hosted by Premiere Cinema I’m a Member! Now What? • The next “I’m a Member! Now What?” Will be September 4 held as a luncheon at the Wells

Fargo Building sponsored by Lubbock Shuttle


Memo for Board of Directors From: Eddie McBride Subject: Class of 2022 Board of Directors Nominating Committee Date: August 29, 2019 Chairman Abel Castro appointed the following to subject in accordance with our Bylaws: Gabe Vitela, Chairman Cory Powell Ray Carrasco Chris Chambers Casey Doyle Becky Palmer Eddie McBride This committee will meet and select board directors in the following manner (excerpt from our Bylaws): Section 2: Selection and Election of Directors A. Nominating Committee. At or prior to the regular July meeting, the Chairman of the

Board shall appoint, subject to approval by the Board of Directors, a Nominating committee of seven (7) members of the Chamber. This shall include one director from each class based on expiration of terms, plus the chairman-elect who shall serve as the chair. The remaining three members may or may not be directors. No more than two members may serve on the nominating committee two consecutive years. Notice shall be conveyed to all members in good standing either through an existing communication, i.e., newsletter or by mail, e-mail or fax, that nominations are being accepted for directors. Nominations shall remain open ten (10) days from the date of mailing. All nominations received shall be given to the nominating committee for consideration.

B. On or prior to September 1, the Nominating Committee shall present to the President a

slate of eleven (11) candidates to serve three-year terms to replace the directors whose regular terms are expiring. Each candidate must be an active member in good standing and must have agreed to accept the responsibility of a directorship. No board member


who has served more than a total of six consecutive years is eligible for election for an additional term. A period of one (1) year must elapse before eligibility is restored.

C. Publicity of Nominations. Upon receipt of the report of the Nominating Committee, the

President shall immediately notify the membership by mail, email or Chamber newsletter of the names of persons nominated as candidates for directors and the right of petition.

D. Nominations by Petition. Additional names of candidates can be nominated by petition

bearing the genuine signature of at least twenty-five (25)-qualified members of the Chamber. Such petition shall be filed with the Nominating Committee with ten (10) days after notice has been given of the names of those nominated. The determination of the Nominating Committee as to the legality of the petition shall be final.

E. Determination. If a legal petition shall be present with additional candidates, the names

of all candidates shall be arranged on a ballot in alphabetical order. Instructions will be to vote for eleven (11) candidates only. The President shall cause this ballot to be mailed to all active members at least 15 days before the regular November Board meeting. The ballots shall be marked in accordance with instructions printed on the ballot and returned to the chamber office within ten days. The Board of Directors shall at its regular December Board meeting declare the eleven (11) candidates with the greatest number of votes elected.

F. If no petition is filed within the designated period the nominations shall be closed and the

nominated slate of eleven (11) candidates shall be declared elected by the Board of Directors at their regular December Board meeting.

G. Judges. In the event of nomination by petition, the Chairman of the Board shall appoint,

subject to the approval of the Board of Directors, at least three (3), but not more than five (5) judges who are not members of the Board of Directors or candidates for election. One will be designated chairman. Such judges shall have complete supervision of the election, including the auditing of the ballots. They shall report the results of the election to the Board of Directors.


2019 Board Retreat Evaluation Results (20 responses) Chamber Choices topics with 25% or more “I Don’t Know” or “No” answers:

• Do Candidates for local political office often seek Chamber guidance and advice on business and community issues?

• Does the Chamber have an advocacy alert program in place to “make the phones ring” and turn up the heat” with elected officials?

• Is there a policy platform in place that allows the Chamber to take action and communicate positions quickly?

• Is the Chamber “two steps ahead” of most other groups, because it spends a significant amount of time in horizon scanning?

• Does the Chamber have a Business Retention and Expansion (BR&E) program? • Has the Chamber recently conducted a public opinion poll (either on its own or with

a group) to gather feedback from the community or registered voters on key issues? • Does the Chamber excel at collecting and analyzing feedback from its members (Not

just an annual survey)?

Board Self Evaluation with high “Needs Improvement” or “Ok” answers (all others were excellent):

• I review the Board information prior to each meeting (most “needs improvement” or “2” ratings with “4” being excellent responses, over ½).

• I am always on the lookout for others to “take my place” on the Chamber Board. • I do a good job at getting others engaged with the Chamber. • I do a good job following through on the commitments I make (most “ok” or “3”

ratings with “4” being excellent responses). • I understand the difference between governance and management. • I listen during Board discussions and avoid distractions. • I am accepting of new ideas.


2019 Board Retreat Critique Responses Areas with most less than “excellent” responses (20 total responses):

• Enough time given for discussion (five responses with “3” ratings with “4” being excellent).

• The El Dorado Hotel was comfortable and easy to access (three responses with “3”

ratings).

• Five areas had two “3” ratings and six areas had one “3” rating.

• All others were excellent ratings. Comments/suggestions:

• Really enjoyed the ABC activity. Maybe incorporating more team activities in the future will be helpful in relationship building with the Board.

• Need to do more facilitator-less meetings with the Board more often. • Topics were relevant. • More in-depth conversations about diversity and education opportunities. • Want more opportunities to be involved in one of the strat plan areas/task force. • Kudos to staff. • Great retreat.


2020 Strategic Plan Objectives (August 22, 2019)

Business Advocacy Division Government Relations Objective 1: Convene a Political Action Task Force to examine the need to use political influence, create a candidate PAC, and improve our current PAC mission in order to be a catalyst for effective leadership at the local, state and federal level. Or, stay with current efforts of championing pro-business issues and not get into candidate support.

Next steps: 1. Meet with Task Force Chair Dave Marcinkowski and pick task force members. 2. Meet with task force and develop charges. 3. Present to Executive Committee and confirm process.

Community Development Division Diversity and Inclusion Objective 2: Strengthen, refine and enhance the Chamber’s efforts to be a catalyst in defining and building economic inclusion and recognizing all aspects of diversity in business.

Initiatives: Rebrand—Better Business Through Diversity. Done. After Action Items: Begin planning with group of interested and involved parties for continuing Diversity efforts. Next steps: 1. Meet with Task Force Chair Cory Powell and pick task force members. 2. Meet with task force and develop charges. 3. Begin planning for 2020 Diversity Summit. 4. Present to Executive Committee and confirm process.

Objective 3: Create a way to measure diversity of our membership. Underway.

Leadership Lubbock Objective 4: Strengthen Leadership Lubbock, enhance and augment the LL pipeline. (1st Qtr 2020) Education Objective 5: Enhance the Chamber relationship with community’s universities and educational institutions including technical training opportunities.

Initiatives: Convene a meeting with Presidents (TTU, LCU, Wayland, and SPC); hear from them how the Chamber can better support them and the business community

o Create a developmental process based on community involvement to help accomplish support of their students


o Initially, focus on nursing shortage in Lubbock Create a task force led by Byrnie Bass with Dana Madison and Beth Bridges to examine the process and meet with educational leaders and business community members. Next Steps: 1. Meet with Task Force Chair Byrnie Bass and other members to determine follow-on

efforts. 2. Present to Executive Committee and confirm process.

Objective 6: Retain more college graduates in Lubbock.

Initiatives: o Work with our connections in each University

Timeline: After completion of Objective 5. Programs, Services and Events Division Business Education (Updated): Business at its Best Seminar Series (in conjunction with Small Business Roundtables Objective 7) Small Business Roundtables (Updated) Objective 7: Provide a collaborative forum to allow small businesses to share experiences. Give small businesses more opportunities to tell their stories and learn from other small business owners, by using social media and blog opportunities. Underway. Member Engagement Division Objective 8: Begin implementation of Tiered Dues Model with full staff involvement under the direction of the Board of Directors and Executive Committee. Underway. Objective 9: Review and update Governance Policy and create more Board member engagement through monthly boards meetings by increasing involvement in areas of focus

Initiatives: o Review and update Governance Policy (highest priority) and include Bylaws,

Financial and Personnel policies − Utilize MAKE--Modify, Add, Keep, Eliminate process o Reorganize Board meetings to allow more interaction and discussion (i.e. small

roundtable discussions) − Define areas of focus and involvement needed to enhance meetings o Reorganize Board agenda/packets to remove any repetition

Next Steps: 1. Meet with Task Force Chair Diannah Tatum and members, begin Bylaws review, and

make recommendations for updates and changes to Executive Committee. 2. Follow up with Governance and Finance Policies.


Objective 10: Purchase new Chamber building and create innovative staff workspaces and opportunity for shared spaces for members.

Initiatives: o Develop fund raising plan to build and maintain future building. o Learn from other Chambers who built their new facilities.

Champion: Create task force led by Chairman to plan, review and evaluate best options for new location. Timeline: Create 3-year timeline for planning, funding, construction and relocation. Next Steps: 1. Meet with task force and consider realtor selection. 2. Begin search for new property or land location. 3. Determine best funding process and fund raising efforts if needed.

Documents

Board of Directors Meeting 10:00-11:30 AM …...Little Bits Designs USA 7/21/2018 348 Dropped - Requested Lubbock Urology Clinic, LLP 7/1/1988 348 Dropped - Requested N3 Real Estate