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Investors Presentation
January 2016
1
Overview
Strategy
Key Post IPO events & actions taken
AGENDA
H1 2015-16 Results Roadshow
H1 Results Highlights
Outlook
BRANDS
eDreams ODIGEO has built a highly successful travel business over the past 15 years
325M monthly searches
139 Web sites1
44 countries where we
operate
16M customers served
last year
#1 Flight retailer
in Europe
2
1 Includes sites across all markets, brands, and devices
H1 2015-16 Results Roadshow
Online travel is a large and growing market with untapped opportunities
3
Worldwide Business to consumer eCommerce spending (US$bn, 14-15E)
324
152 134
329
174
151
LeisureTravel
Apparel Consumerelectronics
1.9x
2.2x
Online travel penetration of total travel
42%
25% 20%
43% 45%
31%
23%
45%
EU APAC LatAm US
2013A 2015E
Online Leisure Travel is the
largest eCommerce category with
untapped segments
Improving world economy, with
air travel historically growing
faster than GDP
Online travel gaining share from
offline, with OTAs gaining share
vs. supplier direct
Passenger traffic growth vs. world GDP growth
1 2 3
OTA share of online travel evolution
39% 37%
41%
35%
40% 41%
40%
36%
EU APAC LatAm US
2013A 2015E
Source: Euromonitor Source: IATA 2010, Economist Intelligence Unit (EIU), ICAO
Source: PhoCusWright European Online Travel Overview 10th Edition (2015), PhoCusWright U.S. Online Travel Overview 14th Edition (2015), PhoCusWright Asia Pacific Online Travel Overview 8th Edition (2015); PhoCusWright Latin America Second Edition Online Travel Overview (2014)
H1 2015-16 Results Roadshow
1 ICAO/IATA for scheduled passenger traffic figures indexed to 1980 (IATA forecast for 2015); 2 Economist Intelligence Unit GDP in constant US$ (2005) indexed to 1980; 3 Calculated as passenger traffic growth index divided by World GDP growth index; 4 2015E for LatAm; 5 2015E for US and LatAm
2014 A
2015E
1
2
3
4
5
Last 10 years average ratio
of 1.9x2
1.0x
1.2x
1.4x
1.6x
1.8x
2.0x
2.2x
2.4x
2.6x
2.8x
3.0x
100
200
300
400
500
600
1980 1985 1990 1995 2000 2005 2010 2015
Passenger traffic growth
World GDP growth
Travel/GDP Ratio
eDreams ODIGEO has a strong presence in the most attractive geographic markets worldwide
8%
9%
13%
13%
16%
20%
20%
25%
25%
25%
33%
36%
36%
47%
50%
110%
France
Scandinavia
UK
ANZ
Germany
US
Japan
Italy
Chile
Spain
Mexico
Brazil
India
Peru
Colombia
China
Online travel gross bookings 2013 growth by market in increasing order of 2015 gross bookings8
eDreams ODIGEO presence
eDreams ODIGEO has strong presence in the fragmented and complex European travel market which is highly attractive to OTAs
Number of airlines1
Market share of top 4 airlines1
US Europe
c. 120 c. 60
29% 75%
Proportion of domestic vs. International
travel1
Fragmentation of flight routes1,2
Domestic 20%
Int’l 80%
Int’l 23%
Domestic 77%
Supply
Custo
mer
habits
Dis
trib
ution
Oth
er
Top 3 players4
80%
Other 20%
Top 3 players 63%
Other 37%
Number of countries
/ /
Languages 235 26
Currencies 117 1
OTA market concentration
Service fee by airlines/OTAs
50 1
3
1 Industry research; 2 Top 10 from-to city pairs - % of total passengers; 3 Priceline, Expedia and eDreams ODIGEO, based on gross bookings as reported and defined in PhoCusWright reports; 4 Expedia, Orbitz and Travelocity, based on gross bookings as reported and defined in PhoCusWright reports; 5 European Union designated by agreement with member states; 6 English and Spanish taken into account; 7 Includes Norway, Switzerland and 9 countries belonging to the EU but not to the Eurozone; 8 Asia Pacific Online Travel Overview Eighth Edition, European Online Travel Overview Tenth Edition, Latin America Online Travel Overview Second Edition, U.S. Online Travel Overview Fourteenth Edition
c. 6% c. 24%
Multi-legged segments Many Fewer
Airline brand recognition Low High
Legal, Tax, Payment methods Many Fewer
# of affiliates Large Large
4
eDreams ODIGEO is present & growing in 15 out of 16 largest online travel markets identified by PhoCusWright
H1 2015-16 Results Roadshow
SOURCE: Capital IQ
NOTE: ROC = EBIT/Ave (FY, FY-1)
25
18
55
15
15
15
0
1
2
3
4
5
6
7
8
9
10
11
12
0 5 10 15 20 25 30 35 40 45 50 55
Revenue CAGR, FY’95-’14, %
Cruise Ships
Hotels
Tour Operators
Motor Vehicle Rental and Leasing
Online Travel Agencies
Airlines
Average ROC, FY’95-’14, Percent
Online intermediary players successfully link customers to products and thereby capturing above market-average value
15-25% Typical OTA commission per booking charged to hotels
Priceline has a current market capitalization of $66 billion. This is more than the three largest hotel chains combined: Hilton ($26b), Marriott ($19b), Starwood ($13b)
Average EBIT margin, FY’95-’14, %
5 H1 2015-16 Results Roadshow
6
Overview
Key Post IPO events & actions taken
H1 2015-16 Results Roadshow
AGENDA
Strategy
H1 Results Highlights
Outlook
Key Post IPO Events: Changes in business environment and PR by suppliers
H1 2015-16 Results Roadshow
1 Disappointed the market in two occasions last year: FY 2013-14 Results (20th of June
2014) and Q1 2014-15 Results (29th of August 2014), with changes in the Outlook for
2014-15 fiscal year, driven by a change in Google Algorithm and higher competition
from smaller players in France & Italy:
From: Business to grow revenue margin close to 10% and stable Adjusted EBITDA margins (last fiscal year 27%)
To: Flat revenue margin and €90 million of Adjusted EBITDA (21% margin)
2 BA/Iberia Announcement (24th of October 2014) to remove their fares from 3 out of
our 67 branded websites:
Huge overreaction by the market on something that it was really small for the company – only 3 out of 67 websites were fares removed. We sell over 400 other airlines so saw no impact on our bookings. Bookings theoretically at risk at the time only represented 1,4% of our total flight bookings, and in less than 24 hours represented only 0,2% as BA/IB reassumed fares in most of our websites.
7
Change in Management (26th of January 2015) - The Board of Directors of eDreams ODIGEO announced the appointment of Dana Dunne as New Chief Executive Officer
NEW STRATEGY AND ORGANISATION
− New strategy – More customer focus
− Management reorganization to become more lean and nimble
EARLY RESULTS
− 4 earnings releases meeting or exceeding guidance
− Return to growth in
• Bookings
• Revenue margin
• and Adjusted EBITDA
Actions Taken: Change in Management, New Strategy and New Organisation
Positive trends in Adjusted EBITDA
(29.2)% (21.5)%
(29.5)%
(10.8)%
0.7% 1.4%
(35)%
(25)%
(15)%
(5)%
+5%
June-14Old
Sep-14Old
Dec-14Old
Mar-15Old
Jun-15Restated
Sep-15Restated
YoY variation
Top line growth trend improving
+2%
(4)% (3)%
+2%
+4%
+13%
+5%
+2%
(2)%
+2%
+6%
+6%
(5)%
+5%
+10%
+15%
June-14Old
Sep-14Old
Dec-14Old
Mar-15Old
Jun-15 Sept-15
Bookings growthRevenue Margin growth
YoY variation
H1 2015-16 Results Roadshow
Note: Following a change in revenue recognition in Q4 of fiscal year ending March 2015, from departure date to booking date for hotels, cars and dynamic packages, figures of fiscal year ending March 2015 have been restated
8
9
Overview
Key Post IPO events & actions taken
H1 2015-16 Results Roadshow
AGENDA
Strategy
H1 Results Highlights
Outlook
Management reorganisation, team in place to significantly improve the business
10
Building one “eDreams ODIGEO” (brand agnosticism)
Focus on empowerment and aligning incentives
Strong senior management team with diverse industry experience
Review of employee engagement
CEO
Dana Philip Dunne
Chief Operating
Office & Chief Technology
Officer
Philippe Vimard
Chief Financial Officer
David Elizaga
Chief Marketing
Officer
Jerome Laurent
Chief Vacation Products Officer
Juan Uribe
Chief Revenue Officer
Sophie Bernard
Chief Customer Services Officer
Gerrit Goedkoop
Chief People Officer
Blandine Kouyaté
H1 2015-16 Results Roadshow
New
New New New New
11
New Strategy – Strategic progress – Overview 1 Traffic source (channel mix)
Successful shift in mix to less expensive traffic sources
Improved individual channel performance
2 Mobile
Mobile bookings now accounting for 24% of total eDreams ODIGEO bookings
Mobile bookings increased 55% y-o-y; Quarterly mobile downloads increased 44% y-o-y
3 Customer experience
One Front roll-out completed for all our brands (except Travellink)
Customer satisfaction significantly increasing
4 Lean and nimble, with enhanced product quality
36% of our engineers already in the new agile product development methodology
Faster product development - Significant number of new functionalities launched for both Mobile and Desktop
5 Revenue diversification
Meta business growing 54%
The proportion of bookings with service options growing by 64% in calendar year
6 Culture and talent
Skills level in Middle management increasing
Empowering management in the organization to deliver results in a more agile way
H1 2015-16 Results Roadshow
30.6
2.6
28.0
-
5
10
15
20
25
30
35
Sep.15 Reduction Sep-16
Channel Mix Optimization
Successful shift in mix to less expensive
traffic sources
Focus on lower cost channels and
customer retention
Change in mix to less expensive traffic
sources and improved individual channel
performance
15% growth in bookings in Q2 in our flight
business coupled with reduction of our
variable costs per booking
Variable costs per booking lower compared
to last year as strategic initiatives start to
pay off on our marketing costs
H1 2015-16 Results Roadshow
In Euros
-8%
Variable cost per booking
12
BRANDS
13
+55% Flight mobile
bookings increase y-o-y
+44% y-o-y increase of quarterly Mobile
downloads, reaching 5.3 million
15%
18% 18% 18%
20%
24%
10%
15%
20%
25%
Q1
Jun-14
Q2
Sep-14
Q3
Dec-14
Q4
Mar-15
Q1
Jun-15
Q2
Sep-15
eDreams Opodo Go Voyages iOS Apps Live
Android launch across all brands
One Front + New Functionalities
H1 2015-16 Results Roadshow
As a % of flight bookings Flight Mobile bookings
Mobile development program: Strong growth in Mobile Bookings
Note: On previous presentations, data was based on flight orders since past data were not available for bookings. Information is now available for the quarters mentioned. Note that the difference between an order and a booking is the fact that a booking has tickets issued and is invoiced to the customers whereas the orders, due to different reasons, may not finalize into a booking.
Source: Management information. unaudited.
BRANDS
Mobile New Product & Services - Increase focus on mobile, continues to attract a large share of our customers
14
New search and flight notifications
My trips
H1 2015-16 Results Roadshow
Search Latest searches Filters Flight status notifications
15
100% of the bookings via One Front (excluding Travelink)
Completely redesigned start to finish booking experience
For the first time ever persuasive messages through booking process that help the customers in their purchase decision
Fully re-designed checkout path has been deployed across our mobile web
H1 2015-16 Results Roadshow
New Product and Services - One Front faster product development, customer experience improving
16
With One Front implemented, rate of innovation accelerating and conversion rates improving
H1 2015-16 Results Roadshow
Fastest Flights Elapse Time Functionality
Latest searches Functionality
New Product and Services - One Front faster product development, customer experience improving
1 Ebookers 8.1 1 eDreams 8.2
2 Bravofly 7.6 2 Ebookers 8.1
3 eDreams 7.1 3 Go Voyages 8.0
4 Go Voyages 6.9 4 Lastminute 7.9
5 Travelgenio 6.3 5 Travelgenio 5.8
6 Opodo 5.6 6 Bravofly 5.0
7 Lastminute 4.6 7 Opodo 4.8
8 AirFrance 4.1 8 Ryanair 4.3
9 easyJet 3.5 9 Lufthasa 4.0
10 Expedia 3.4 10 AirFrance 3.7
11 Ryanair 3.3 11 Norwegian 3.4
12 BA 3.2 12 Expedia 3.0
13 Vueling 2.4 13 BA 2.7
14 Alitalia n.a 14 easyJet 2.5
15 Air Berlin n.a 15 Alitalia 2.1
16 Lufthasa n.a 16 Vueling 2.0
17 Norwegian n.a 17 Air Berlin 1.6
Significant improvement in Customer Experience and client satisfaction
Trustpilot average scores continues to improve
Source: Trustpilot, average scores France, Italy, Spain, Germany & UK
Note: Not weighted by country n.a: Not available
H1 2015-16 Results Roadshow
Recent awards
Best customer service company award voted by Die Welt (one of the biggest daily German newspapers)
In the category “OTAs”, Opodo.de came #1 for 2015/16
A large-scale customer survey, with approximately one million participants, took into account 1,998 companies in Germany
Opodo.co.uk won 2 British Travel Awards
1st Price Best Flight Booking Website
3rd Place Best Online/Call Centre Travel Agent
The most prestigious consumer-voted travel awards in the UK
Over 300K people voting
Best Online Travel Partner (global award for eDreams ODIGEO).
CFI has more than 110,000 readers and provides insights into some areas of international finance and development issues both in print and online
Ranking Nov-14 Ranking Nov-15
17
18
Overview
Key Post IPO events & actions taken
H1 2015-16 Results Roadshow
AGENDA
Strategy
H1 Results Highlights
Outlook
First Half Results Highlights
Bookings trend continues to improve (+8%) and revenue margin growth stabilizing at (+6%)
Adjusted EBITDA, up +1%
Strategic initiatives on track
Good results in line with guidance
Cash Flow in line with historical seasonality pattern; cash at €106.9* million
19
Guidance maintained for the full year
H1 2015-16 Results Roadshow
Note: Cash and cash equivalent net of overdrafts
4,963 5,381
H1 Sep-14Restated
H1 Sep-15
20
Optimization strategy around traffic mix delivering positive results
In € thousands Bookings Adjusted EBITDA Revenue Margin
Positive trends in Adjusted EBITDA quarterly evolution continue… Competitive landscape stabilising
Mobile channel bookings growing
Successful shift in mix to less expensive traffic sources
Individual channel improvement and micro pricing actions paying off
Growing market share
H1 2015-16 Results Roadshow
Note: Following a change in revenue recognition in Q4 of fiscal year ending March 2015, from departure date to booking date for hotels, cars and dynamic packages, figures of fiscal year ending March 2015 have been restated
Source: Consolidated financial statements. unaudited.
(21.5)%
(29.5)%
(10.8)%
0.7% 1.4%
(35)%
(25)%
(15)%
(5)%
+5%
Q2Sep-14
Old
Q3Dec-14
Old
Q4Mar-15
Old
Q1Jun-15
Restated
Q2Sep-15
Restated
YoY variation
217.6 230.8
H1 Sep-14Restated
H1 Sep-15
43.9 44.4
H1 Sep-14Restated
H1 Sep-15
In € million In € million +1% +8% +6%
Flight Progress in strategic initiatives delivering very strong
growth in bookings, +15% in Q2. First time in 7 quarters of double-digit growth
Revenue margin per booking decreasing as a result of channel mix being optimized for profitability
Non-Flight Growth in Dynamic Packages does not offset the
decline in packaged tours and relative stability in other products
Packaged tours business starting fundamental transformation
21
Positive results in the flight business
H1 2015-16 Results Roadshow
Flight bookings trend continues improving
In € million Flight - Revenue Margin
In € million Non Flight - Revenue Margin
+8%
+7%
(4)% (4)%
+3% +5%
+15%
(3)%
+2%
(9)%
(4)%
(8)% (15)%
(10)%
(5)%
+5%
+10%
+15%
+20%
Sep-14
Restated
Dec-14
Restated
Mar-15
Restated
Jun-15 Sept-15
Flight bookings growthNon-Flight bookings growth
86.0 92.7
171.8 183.5
Q2Sep-14
Restated
Q2Sep-15
H1Sep-14
Restated
H1Sep-15
24.3 24.3
45.8 47.2
Q2Sep-14
Restated
Q2Sep-15
H1Sep-14
Restated
H1Sep-15
+3%
+0%
YoY variation
Note: Following a change in revenue recognition in Q4 of fiscal year ending March 2015, from departure date to booking date for hotels, cars and dynamic packages, figures of fiscal year ending March 2015 have been restated
Source: Consolidated financial statements. unaudited.
22
Expansion markets drive overall growth with Core back to positive growth in bookings
Core markets booking trend continue improving
(13)% (15)%
(12)% (10)%
+3%
+10% +14%
+21%
+26% +25%
(20)%
(10)%
+10%
+20%
+30%
Sep-14Restated
Dec-14Restated
Mar-15Restated
Jun-15 Sept-15
Core bookings growth
Expansion bookings growth
H1 2015-16 Results Roadshow
Expansion markets continue to drive overall growth, both in bookings and in revenue margin
Core markets back to positive booking growth for first time since December 2013
− All 3 markets within Core growing in bookings
With volume growth and market share growing, focus is on improving revenue trajectory
In € million Core Markets - Revenue Margin
Expansion Markets - Revenue Margin
66.8 63.4
132.9 127.6
Q2Sep-14
Restated
Q2Sep-15
H1Sep-14
Restated
H1Sep-15
43.5 53.5
84.7 103.2
Q2Sep-14
Restated
Q2Sep-15
H1Sep-14
Restated
H1Sep-15
In € million +22%
+23%
-5%
-4%
Note: Following a change in revenue recognition in Q4 of fiscal year ending March 2015, from departure date to booking date for hotels, cars and dynamic packages, figures of fiscal year ending March 2015 have been restated
Source: Consolidated financial statements. unaudited.
YoY variation
23
3.77x
1.73x
5.50x
-
1
2
3
4
5
6
Sep.15 Headroom Ratio cap
x LT
M A
dj.
EBIT
DA
2.6 2.4 2.2 2.2 2.1 2.2 2.2
0.0
1.0
2.0
3.0
Q4 14 Q1 15 Q2 15 Q3 15 Q4 15 Q1 16 Q2 16
Robust and steady interest coverage ratio
Total Debt Coverage Ratio (Total Net Debt (1) / LTM EBITDA)
Debt and Financial Expenses evolution Comparison Pre and Post IPO
Note : Covenants figures presented above are unaudited and at GEO Travel Finance level
1 IFRS net debt is calculated after deducting the financing fees capitalized
Debt cover ratio leave us plenty of headroom, debt reduced and stable interest coverage ratio
(million euros)
March 14 Pre-IPO
March 15 Post-IPO
Change
Financial Debt 499.4 457.5 (-41.9)
Net Financial Debt
353.3 335.7 (-17.6)
Financial Expenses paid
44.9 43.1 (-1.8)
24
Overview
Key Post IPO events & actions taken
H1 2015-16 Results Roadshow
AGENDA
Strategy
H1 Results Highlights
Outlook
Q2 results in line with guidance
European OTAs Online flight business forecast* to be flat in 2015 and to grow by 2.2% in 2016
Strategic initiatives on track and delivering results
Profits generated by strategic optimization reinvested to drive market share and revenue growth
Guidance maintained for the year as a whole:
− Bookings: >9.7 million
− Revenue Margin: >€436 million
− Adjusted Ebitda: €91-94 million
H1 2015-16 Results Roadshow
(*) Source: Phocuswright European Online Overview 10th Edition, December 2014
OUTLOOK 2015-16
25
25th of February – Q3 results
− Outlook Update for the FY 2015-16
20th of June – Full Year 2015-16 Results
− Outlook 2016-17
H1 2015-16 Results Roadshow
(*) Source: Phocuswright European Online Overview 10th Edition, December 2014
Next Important Dates
26