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8/2/2019 Bms Slides-research Process_notes
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Methods of Research in Business
SYBMS Mithibai College
Siddharth Sankhe
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Research
What it means?
The systematic investigation into and study of
materials and sources in order to establish facts
and reach new conclusions.
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A Research Problem refers to
Some difficulty an organization faces and wishes toobtain a solution from the same
About Research Problem..
The most important part of solving a research problemis to CLEARLY DEFINE THE PROBLEM
problem clearly stated is half solved Ambiguous research problem leads to ambiguous
results
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Research Methodology
A method to solve the research problem
systematically
What does it involve Gathering data
Using of statistical techniques
Interpreting data
Drawing conclusions based on the data interpreted
Moreover, Research methodology is a blue-print of the actual
study
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RESEARCH PROCESS
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Refers to
establishing
relation
between
variables.
Identify a
CAUSE of an
effect or
vice-versa
Research Question
Development of Hypothesis*
Scope
Exploratory*
Descriptive*
Causal*
Sample type*
Sample size
Primary*
Secondary*
Editing
Coding
Tabulating
To shed light
on the real
nature of the
problem
(EXPLORE)
More specific
towards a
problem and
describes the
currentsituation
(DESCRIBE)
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Data collection
TYPES OF DATA
PRIMARY DATA
OBSERVATION SURVEY
QUESTIONNAIREPERSONALINTERVIEW
FORMAL & INFORMAL
INDIVIDUAL & FOCUS GROUP
EXPERIMENTAL
SECONDARY DATA
INTERNAL
E.g.:
Sales Records
Financial
Statements
Debtors and
Creditors reports
EXTERNAL
Consulting reports
Books
Magazines
Newspapers
Internet
Other ReportsAnd Records
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Introduction
Defn: A hypothesis is an unproven statement
or proposition about a factor or phenomenon
that is of interest to the researcher.
It may, for example, be a tentative statement
about relationships between two or more
variables.
Often, Not always, a hypothesis is a possible
answer to the research question.
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A hypothesis is extremely useful but it can be
done without.
For instance, researching about glass frit or
glass elevation or micro chips. (exploratory)
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Example (null not included)
Situation: in the midst of global meltdown and
forecasts by financial analysts with respect to
current market situations, NOTHING is more
comforting than trusted, familiar foods andtreats.
For instance, does hot soup make people feel better
on a rainy day or when they have cold, partiallybecause they have consumed the same during
the same situations when they were growing up?
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Consider doing market research for
COMFORT FOODS?, derive hypothesis.
RQ1: What foods are considered to be comfort foods?
H1:Potato chips are considered comfort food
H2:Ice cream is considered comfort food
RQ2: When do people eat comfort foods?H3:People eat comfort food when they are happy
H4:People eat comfort food when they are sad
RQ3: How do people become attached to comfort foods?H5:People are attached to comfort foods that are consistent with
their personality
H6:People are attached to comfort foods because of past associations
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Sources of
Hypothesis
Theory
Observation
Past
ExperienceCase studies
Similarity
Deducing from a general
existing theory. E.g.:
PSUs are socially
responsible to provide
employment
Generalobservation
methods .
E.g.: Mystery
shopping
A company
producing
apparels tellsthe
researcher
that jeans are
fastest
moving
apparels
Published
cases
Mostly in relation to
human beings foe
e.g.: dressing, food
habits, culture etc.
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Role of Hypothesis
Helps guide investigator in the right direction
Clarity of thoughts in terms of what is to be
studied
Determine the type of research
Hypothesis, formulated or tested, if found to
be true becomes a part of accepted theory
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Characteristics of a good hypothesis
Clarity of concept- should emphasize on concept
Logical-should make sense
Ability to test-verifiable
Statistical tools-verifiable using stat tools
Subjectivity elimination- no ambiguity e.g.:overlook, financial year endings
Clear/specific-clear cut statement
Simple-less assumptions Theory support-should be drawn from an existing
theory and support the new theory
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Characteristics of a good hypothesis
Clarity of concept
Logical
Ability to test
Statistical tools
Subjectivity elimination
Clear/specific
Simple
Theory support
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Types of Hypothesis
2 major types of Hypothesis
1) Null
2) Alternate
The simplistic definition of the null is as the opposite of the alternativehypothesis, H1, although the principle is a little more complex than that.
The null hypothesis is a hypothesis which the researcher tries to disprove,reject or nullify. Never accept a null, ether reject or fail to reject.
The 'null' often refers to the common view of something, while thealternative hypothesis is what the researcher really thinks is the cause of aphenomenon.
An experiment conclusion always refers to the null, rejecting or accepting
H0 rather than H1.
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Alternate hypothesis:
H1: Tomato plants exhibit a higher rate ofgrowth when planted in compost rather than
in soil.
And a null hypothesis:
H0: Tomato plants do not exhibit a higher rateof growth when planted in compost ratherthan soil.
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Research Objective: to identify-When studentsattend seminar classes, in addition to lectures,their performance increases.
The null and alternative hypothesis? Null Hypotheses (Ho): Undertaking seminar
classes has no effect on students
performance. Alternative Hypothesis (Ha): Undertaking
seminar class has a positive effect onstudents performance.
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Further classification on types of hypotheses
in notes
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SAMPLING
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Population
The aggregate of all the elements,sharing some common set ofcharacteristics that comprises theuniverse for the purpose ofmarketing research problem
Sample
A subgroup of the elements ofthe population selected for
the participation in the study
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Sampling process
1 Define the Population
2 Identify the sampling Frame
3 Specify the sampling Unit
4 Selection of sampling Method
5 Determination of sample Size
6 Specify sampling Plan
7
Selection ofSample
Depends on what your
research problem is
Want to know about
students? University is
my frame
Narrowed down sample.
Individuals who are to be
contacted are the sampling units
Probability sampling OR non
probability sampling
Depends on various factors such as
type of research, accuracy required
and size of populationA sampling plan is a detailed outline of
which measurements will be taken at
what times, on which material, in what
manner, and by whom.
You know what this means, right?
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Essentials of good sample
Representative Adequate Uniform IndependentGood
Sample
The sampleshould truly
represent the
characteristics of
the verse.
The size of thesample should be
adequate i.e.,
neither too large
nor small but
commensurate
with the size of
the population.
There should behomogeneity in
the nature of all
the units
selected for the
sample.
The method ofselection of the
sample should
be such that the
items of the
sample are
selected in an
independent
manner.
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NON PROBABILITY SAMPLING
Sampling techniques that do not use chance
selection procedures. Rather, they rely on
PERSONAL JUDGEMENT of the researcher
PROBABILITY SAMPLING
Sampling procedure in which each element ofthe population has a chance of being selected
for the sample
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Convenience Sample:
Respondents are selected because they happen to be inthe right place at the right time.
e.g.: interviewing people on the streets
Judgmental sampling:
Respondents are selected on based on the judgment
(belief) of the researcher.e.g.: selecting college students for AXE research
Quota sampling:
A two stage sampling technique. First stage consists ofdeveloping quotas. In the second stage, sample isselected either by convenience or Judgment.
e.g.: Interviewing 70 females and 30 males visiting a mall
for a research on fairness cream
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Simple Random sampling:
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Simple Random sampling:
Each element in the population has an equal chance of being selected as the sample. The
method is equivalent to lottery system.
e.g.: Randomly selecting roll numbers from class based on lottery
Systematic sampling:
In systematic sampling, the sample is chosen by selecting a random starting point and then
picking every nth interval
e.g.: every 10th roll number (1,11,21,31,41,51,61)
Stratified sampling: A two-step process in which the population is divided into sub-
population, or strata. Next, elements are selected from each stratum, usually using
simple random sampling techniques
e.g.: Creating a strata based on location/age/community and then respectively selecting a
sample from each strata.
Cluster sampling: A group of people are formed into different clusters based on various
classification/similarity/difference and then the clusters are chosen using simple random
sampling.
e.g.: We have 20000 people in a locality. We need to select 500 people for a research. So
based on sub localities, we create 80 units of 250 people and then randomly choose 2(2*250=500)
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THANK YOU
VERY MUCH