BMC Atrium Core 7.6.03 Master Index

8/20/2019 BMC Atrium Core 7.6.03 Master Index

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BMC Atrium Core 7.6.03

Master Index

August 2010


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If you have comments or suggestions about this documentation, contact Information Design and Development by email at

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Customer Support

You can obtain technical support by using the Support page on the BMC Software website or by contacting CustomerSupport by telephone or email. To expedite your inquiry, please see “Before Contacting BMC Software.”

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■ In the United States and Canada, call 800 537 1813. Outside the United States and Canada, contact your local supportcenter for assistance.

■ Submit a new issue at http://www.bmc.com/support.







Preface 5

Preface

This master index enables you to locate topics throughout the BMC Atrium Core7.6.03 documentation set. The master index is intended for all levels of BMCAtrium Core users.

This master index includes subject entries from the manuals listed in Table 1-1.This table also shows the abbreviation that is used in the master index for each

manual.

Table 1-1: Manuals in the master index (Sheet 1 of 2)

Title Document provides Abbreviation

BMC Atrium Core 7.6.03Concepts and Planning Guide

Information about CMDB concepts andhigh-level steps for planning andimplementing your BMC Atrium Coreimplementation.

ACP

BMC Atrium Core 7.6.03Developer’s Reference Guide

Information about creating API programsusing C API functions and data structures.

ADR

BMC Atrium Core 7.6.03Installation Guide Information about installing, upgrading,and uninstalling BMC Atrium Core

features.

AI

BMC Atrium Core 7.6.03Troubleshooting Guide

Information about resolving issues withBMC Atrium Core components, includingAPI, filter, and console error messages andtheir solutions.

AT

BMC Atrium CMDB 7.6.03 Administrator's Guide

Information about setting permissions,configuring federation, modifying the datamodel, configuring an impact model, andother administrative tasks in BMC AtriumCMDB.

CA

BMC Atrium CMDB 7.6.03Data Modeling Guide

Best practices for using the classes that BMCprovides for BMC Atrium CMDB (both theCDM and extensions) to model complex

business entities, focusing on the use ofmultiple related CIs to model an entityrather than on general information about aclass or attribute.

CDM

BMC Atrium CMDB 7.6.03Normalization andReconciliation Guide

Information about normalizing data inBMC Atrium CMDB and reconciling CIsfrom different data providers into a singleproduction dataset.

CNR



6 Master Index


BMC Atrium CMDB 7.6.03User's Guide

Information about using BMC AtriumCMDB, including searching for andcomparing CIs and relationships, relating

CIs, viewing history, running impactsimulations, and viewing federated data.

CUG

BMC Atrium IntegrationEngine 7.6.03 ADKDeveloper's Guide

Information about how to build adaptersthat can transfer information between anexternal data store and either BMC RemedyAR System forms or BMC Atrium CMDB.

IED

BMC Atrium IntegrationEngine 7.6.03 User's Guide

Information about how to create dataexchanges and data mappings, define rulesand queries, activate event-driven dataexchanges and define connection settings,and conceptual information about BMC

Atrium Integration Engine.

IEU

BMC Atrium Core 7.6.03Product Catalog and DMLGuide

Information about configuring the ProductCatalog and DML, updating vendor data,and creating aliases for products,manufacturers, and categorizations.

PC

Table 1-1: Manuals in the master index (Sheet 2 of 2)

Title Document provides Abbreviation



Preface 7

Activating links in the master index

The following procedures update the file names of your BMC Atrium CMDBdocumentation to activate links in the BMC Atrium Core 7.6.03 Master Index.

This procedure is necessary only for documentation obtained from the Customer

Support site. Links in the master index obtained from the product media and theElectronic Product Distribution (EPD) site function correctly.

! To activate links in the BMC Atrium CMDB 7.6.03 Master Index

1 Make sure that the BMC Atrium Core 7.6.03 Master Index and the related BMCAtrium CMDB documents that you downloaded from the Customer Support siteare located in the same directory.

2 Rename the PDF files as follows:

Downloaded file name New file name

160635.pdf 160635_AtriumCore7.6.03_ConceptsPlanningGuide.pdf

160629.pdf 160629_AtriumCore7.6.03_InstallationGuide.pdf

160636.pdf 160636_AtriumCore7.6.03_TroubleshootingGuide.pdf

160639.pdf 160639-ACDevGuide.pdf

160641.pdf 160641_CMDB7.6.03UG.pdf

160644.pdf 160644_CMDB7.6.03AG.pdf

160646.pdf 160646_CMDB7.6.03_NRG.pdf

160647.pdf 160647_CMDB7.6.03_DataModelingGuide.pdf

160656.pdf 160656_AtriumCore7.6.03_ProductCatalogDMLGuide.pdf

160663.pdf 160663_AIE7.6.03_UsersGuide.pdf

160664.pdf 160664_AIE7.6.03_ADKDevelopersGuide.pdf



8 Master Index




Master Index 9

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Index

Symbols# parameter IEU 221$field$ option for BMC Remedy AR System query

syntax IEU 209$KEYLIST$ reserved word IED 29

Aaborted Reconciliation Engine jobs AT 15abstract classes

about ACP 52data replication ACP 53, ACP 62deprecating CA 208extending ACP 62with data replication CA 41without data replication CA 41

access points binding CDM 38modeling CDM 36

accessingBMC Atrium CMDB ACP 89BMC Atrium Core Console CUG 15BMC Remedy AR System database PC 124,

PC 132CMDB data ACP 26Product Catalog from CM PC 124, PC 133federation AT 59

activating

data exchanges IEU 162federated instances ADR 71, ADR 161active link error messages AT 143Active status CA 60activities, Merge

missing endpoints AT 30multiple Configuration Items (CIs)

merges AT 30activities, removing from jobs CNR 89Adapter Development Kit IEU 18

code requirements IED 26compiler requirements IED 26

debugging facilities IED 73files installed IED 27interface IED 19logging facilities IED 72, IED 73

adapter object class IED 46adapter rule helper utility IEU 38

DB2 IEU 38file IEU 50Oracle IEU 42SQL IEU 45XML IEU 50

adapter templatedefault location IED 51definition of IED 20files installed IED 29preparing the development

environment IED 52, IED 53adapters

about CA 75configuring initialization parameters IED 33custom CA 86documenting IED 70installers, building IED 69licensing IED 68registering CA 86, IED 68rule syntax list, creating IED 34uninstalling IED 69

addingaliases, company PC 91attributes to existing classes ACP 60data manually ACP 137product entries PC 72products to suites PC 78related files to patch entries PC 78Software Library Item attachments PC 77subclasses to the Common Data Model ACP 61workflow to BMC Atrium CMDB ACP 155

addresses, modelingIP CDM 37MAC CDM 38network CDM 39

adjacency lists ADR 54

http://160663_aie7.6.03_usersguide.pdf/



http://160664_aie7.6.03_adkdevelopersguide.pdf/

http://160636_atriumcore7.6.03_troubleshootingguide.pdf/

http://160635_atriumcore7.6.03_conceptsplanningguide.pdf/


http://160644_cmdb7.6.03ag.pdf/




http://160647_cmdb7.6.03_datamodelingguide.pdf/



http://160641_cmdb7.6.03ug.pdf/

http://160656_atriumcore7.6.03_productcatalogdmlguide.pdf/






http://160639-acdevguide.pdf/






http://160646_cmdb7603nrg.pdf/






















































































































10 Master Index


adjacency matrixes ADR 54adjacent nodes ADR 164, ADR 165ADK_ERROR return value IED 54ADK_OK return value IED 54

ADK_WARNING return value IED 54administrative groups, modeling CDM 62Administrative Information tab AT 15, AT 16, AT 18Adobe Flash settings CUG 17advanced settings

character set IEU 159debugging IEU 159performance IEU 159using IEU 159

Advanced Settings tab AT 42, AT 102, AT 103after you install AI 88AIE roles

Definitions Admin role CA 20User role CA 20

AIE service IEU 18, IEU 223command-line parameter IEU 216debug file (aiemain.dbg) IEU 223language translation for log IED 72overview IED 19rule syntax IEU 198running on UNIX, from a command line IEU 217

AIE. See BMC Atrium Integration Engineaie.cfg file

editing IEU 224

location IEU 219parameters IEU 221sample file IEU 219

aie.cfg file parameters# (pound sign) IEU 221ARLogin IEU 221ARPassword IEU 221ARServerName IEU 222AsyncInterval IEU 222ChunkSize IEU 223CMIBlock IEU 223ConfigInterval IEU 222

ConfigPassCount IEU 222CustomAdapter IEU 223DB2InstName IEU 223DebugOn IEU 223FileDataPath IEU 223logging IEU 223MaxDebugSize IEU 223MaxLogSize IEU 224OraDbDirPath IEU 224PrivateRPCPort IEU 224Srvgroup IEU 224StackTrace IEU 224

TimeStampDebug IEU 224AIE:Exchange_Runs form IEU 172, IEU 173, IEU 235aie001 script AI 90aiecfedit IEU 224

aiemain.dbg filedisabling IEU 223enabling IEU 223

aiexfer utilitycommand syntax examples IEU 192completion code messages IEU 193,completion codes returned by IEU 193definition of IEU 18, IED 19

aliasescompany, adding PC 91company, modifying PC 92mapping categorizations CNR 40

mapping products and manufacturers CNR 40Apache Axis2 ADR 36Apache Tomcat AT 37API

compatibility ADR 26for normalization, logging CNR 50logs AT 86

application layer infrastructure ACP 31Application Pending form AT 18application roles

AIE Definitions Admin CA 20AIE User CA 20

Atrium Foundation Admin CA 21Atrium Foundation Viewer CA 20Atrium Impact Simulator User CA 19CMDB Console Admin CA 16, CA 19CMDB Console User CA 19CMDB Data Change CA 18CMDB Data Change All CA 18CMDB Data View CA 17CMDB Data View All CA 18CMDB Data Viewer CA 19CMDB Definitions Viewer CA 19CMDB RE Definitions Admin CA 20, CNR 140

CMDB RE Manual Identification CA 20,CNR 140

CMDB RE User CA 16, CA 20General Access CA 21NE Administrator CA 20NE User CA 20Unrestricted Access CA 21

application serverlogs, web services AT 92modeling applications on CDM 47

application systems, modeling applicationson CDM 47














http://160629_atriumcore7.6.03_installationguide.pdf/































































































































































































Master Index 11


applicationsgenerating forms for CA 188groups CA 15hosting environment CDM 47

infrastructure CDM 47modeling business aspects CDM 49opening CUG 17relationships CDM 48roles CA 17running on application servers CDM 47running on application systems CDM 47running on computer systems CDM 48using with extended data models ACP 64

approvingpatches PC 84products PC 83, ACP 125

products in bulk PC 85versions PC 84

AR Database link PC 132AR System

See BMC Remedy Action Request System (BMCRemedy AR System)

AR System Application Service Password AI 36AR System server user name AI 34AR System server group, upgrading AI 70AR System Server Maximum Thread value AI 36AR System server plugin, changing the port

number AI 30

ar.cfg file, configuring CNR 140ar.conf file, configuring CNR 140arapi.log file AT 107architecture

BMC Atrium CMDB ACP 29BMC Atrium CMDB API ADR 18BMC Atrium Core ACP 25BMC Remedy AR System ACP 32overview ADR 18

ARERR 6230, troubleshooting AT 38ARERR 9280, troubleshooting AT 38ARERR 9391, troubleshooting AT 39

arerror.log file AT 107ARLogin parameter IEU 221ARPassword parameter IEU 221arrecond.sh script file AT 23arrows, dependency relationships and CDM 12ARServerName parameter IEU 222assessing configuration data source

environments ACP 75Asset Management. see BMC Remedy Asset

Managementassigning

data mappings to a data exchange IEU 141

permissions roles CA 22AsyncInterval parameter IEU 222Atrium Console

error messages AT 38

filter error messages AT 147troubleshooting AT 33

Atrium Core. see BMC Atrium CoreAtrium Explorer

about ACP 22associating queries with a technical

service CA 116BMC Remedy AR System and CA 196CI groups CUG 58Classes section CUG 31configuring CA 184creating CIs CUG 68

creating filters CUG 61default CI editor, changing CA 192display pane CUG 22filtering relationships CUG 61filters CUG 21, CUG 61Find section CUG 32Impacted Services section CUG 30interface CUG 19launching from browsers CA 200layout options CUG 22navigation pane CUG 31opening CUG 16

opening federated data CUG 63options CUG 20Properties section CUG 30relating CIs ACP 109, CUG 71relationship lines CUG 26restricting displayed instances CUG 61table view CUG 20toolbar CUG 20topology view CUG 20viewing links CUG 63Views section CUG 32zoom bar CUG 23

Atrium Foundation AdminComputed group CA 16regular group CA 16role CA 21, PC 60

Atrium Foundation ViewerComputed Group CA 16regular group CA 16role CA 20, PC 60























































































































































































12 Master Index


Atrium Impact Simulatorabout ACP 22Calbro Services example CUG 88cells in server group environments,

implementing CA 109function AI 12impact states CUG 89interface CUG 90opening CUG 17opening related requests CUG 93, CUG 97table view CUG 92topology view CUG 91User role CA 19,using with BMC Service Impact

Manager CUG 88, CA 108, CA 109using without BMC Service Impact

Manager CUG 89Atrium Integration Engine. See BMC Atrium

Integration EngineAtrium Plugin Port Number AI 36Atrium widget

error messages AT 38mid tier and AT 37troubleshooting AT 34

attachLimits structure ADR 151Attachment Details form PC 77attachment limits ADR 151attachments, adding to Software Library Items PC 77

attributesabout ACP 46, CDM 9adding to existing classes ACP 60adding to views CA 186additional CDM 10audit options CA 58C API data structures ADR 144Category ACP 60class ADR 179creating CA 52creating multiple ADR 74, ADR 82data structures ADR 144

definitions ADR 144deleting CA 48, ADR 86, ADR 87deprecating CA 203, CA 208editing CA 94expanding CI parameters ADR 91extending the Common Data Model ACP 60for impact CNR 19generating fields for AR System ACP 64hidden CDM 83index information ADR 178Item ACP 60key CDM 10

managing ADR 68missing in Data Field Mapping window AT 54moved CDM 83name ADR 179

Name versus ShortDescription CDM 10namespaces CA 43naming and numbering rules ACP 64NormalizationStatus, values CNR 23normalized CNR 14permissions CA 26, CA 45propagating for weak relationships CA 53propagation sources ADR 213propagation targets ADR 213retrieval information ADR 146retrieving ADR 94, ADR 107setting ADR 126, ADR 133

sort information ADR 206, ADR 207substitution CA 102substitution of ACP 86Type ACP 60updating manually ACP 138validating CI ADR 125values ADR 152

audit forms ACP 147audit history, class definition AT 58Audit tab AT 58auditing

attribute options CA 58

best practices ACP 151configuring for classes CA 58overview CA 57

auditsattribute options ACP 150Calbro Services example ACP 149class options ADR 153copy option ACP 147life cycle ACP 151log option ACP 148restricting ACP 150retrieving CI data ADR 100

retrieving modified CI instances ADR 100specifying qualifications ACP 150tracking changes to instance data ACP 146types ACP 147value lists ADR 154, ADR 155viewing instance history CUG 83

author, setting CA 41auto-identify datasets CNR 102Axis2 ADR 36















































































































































































































Master Index 13


B base classes

about CDM 9

BMC_BaseElement CDM 9BMC_BaseRelationship CDM 9relationship CDM 9views CA 186

batch normalizationconfiguring CNR 46initial CI loading CNR 24logging CNR 49overview CNR 42

benefitsBMC Remedy AR System ACP 33decision-making support ACP 35

federated data ACP 31integration ACP 35Service Asset and Configuration

Management ACP 34 best practices

adding workflow ACP 156auditing ACP 151categorizations ACP 124 PC 113data exchanges ACP 129importing data to BMC Atrium CMDB ACP 135multitenancy instance permissions CA 28setting up categorization in

pre-production PC 49 bidirectional data transfers, testing ACP 136 binding, access point CDM 38 blank values, validity of IEU 77, IEU 103, IEU 128 blanks, trailing IEU 77, IEU 104, IEU 128BLOBs (binary large objects), retrieving

instance ADR 103BMC Asset dataset

about ACP 78, CUG 65, CUG 66duplicate CIs in AT 26

BMC Atrium CMDB Engine log AT 86BMC Atrium CMDB Java API log AT 87

BMC Atrium CMDB. See BMC Atrium ConfigurationManagement Database (BMC Atrium CMDB)

BMC Atrium Configuration Management Database(BMC Atrium CMDB)

about ACP 20, ADR 43API logs AT 94architecture ACP 29C API error messages AT 109CMDB CDM 9cleaning up data AT 74data model ACP 46distributed, with BMC Remedy ITSM AI 138

function AI 12installation error, importing file AI 114

Java API logs AT 87logs AT 86

Online Help, installing AI 62permission issues AT 69production dataset ACP 78Server-side API logs AT 86

BMC Atrium Configuration Management Database(BMC Atrium CMDB) APIs

architecture ADR 18C ADR 19

Java ADR 20overview ADR 18programming ADR 22programs, when to write ADR 22

sample source code ADR 43terminology changes ADR 23web services ADR 20

BMC Atrium Corearchitecture ACP 25

build number CUG 14configuration issues AT 65documentation CDM 13implementing ACP 117Maintenance Tool AI 112managing ACP 145version number CUG 14

BMC Atrium Core Consoleaccessing CUG 15active link error messages AT 143applications and tools CUG 16client-side logging AT 84closing CUG 14configuring Product Catalog PC 59logging out CUG 14opening CUG 13opening applications CUG 17server-side logging AT 85toolbar CUG 14

versus API programming ADR 22BMC Atrium Core Web Services

API ADR 36Infrastructure ADR 36Infrastructure function AI 12Registry ADR 36

BMC Atrium Core widgetsembedding in BMC Remedy AR System

forms CA 198launching CA 196launching from browsers CA 200

BMC Atrium Discovery and Dependency Mapping
























































































































































































14 Master Index


configuration data discovered ACP 74dataset ACP 78discovering data ACP 74relating CIs CUG 68, CUG 71

running and scheduling tasks ACP 82BMC Atrium Impact Simulator port setting AI 37BMC Atrium Integration Engine

about ACP 24AIE service fatal error AT 48AIE service stopped AT 47, AT 48configuring ACP 127data exchange issues AT 42data exchange statistics AT 103Data Field Mapping window AT 54data mapping issues AT 46debug messages AT 100

debugging AT 94debugging initialization phase AT 102debugging processing phase AT 103eie.cfg file AT 94eieEventCleanup.dbg file AT 100eieEventListener.dbg file AT 100eieEventMgr.dbg file AT 100eiemain.dbg file AT 100enabling debug logging AT 94function AI 12instance management issues AT 49introduction to IED 16, IEU 14

log messages AT 96logs AT 94managing instances AT 49maximum number of instances on a

computer AI 27missing attributes AT 54opening CUG 17Online Help, installing AI 62reasons for deploying multiple instances AI 27reserved words IED 29, IED 32RPC port error AT 54Rule Helper issues AT 53

service issues AT 47SQL adapter issues AT 49transferring data ACP 74troubleshooting AT 41

BMC Atrium Product Catalogabout ACP 23, ACP 96aliases, mapping CNR 40and normalization CNR 15approving products ACP 125

best-practice categorizations ACP 124categorizing product entries PC 35CI Type and normalization CNR 15

creating entries PC 71defined PC 14error messages AT 167, AT 175exporting data PC 101

importing data CA 144fields PC 32function AI 13mapping categorization aliases CNR 40mapping name aliases CNR 40modifying categorization values PC 48opening CUG 17Online Help, installing AI 62preparing for normalization CNR 28product files PC 24queries PC 135relation to Normalization Engine ACP 94

results of upgrading AI 75simulating changes after normalization CNR 37troubleshooting installation AI 115validating data CA 151

BMC Atrium Product Catalog entriesadding product suites PC 78creating custom PC 71deleting PC 85patches PC 76, PC 78relating to companies PC 81removing company relationships PC 83

BMC Atrium Web Services Registry, function AI 13

BMC BladeLogic Client Automation, running andscheduling tasks ACP 82

BMC Configuration Automation for Clientssupported platforms PC 126using with Product Catalog PC 123

BMC Configuration Import dataset ACP 78BMC Configuration Management

configuration data discovered ACP 73dataset ACP 78

BMC Default Continuous joboverview CNR 78resetting continuous mode CNR 79

BMC Discovery products CDM 9See also BMC Atrium Discovery and Dependency

MappingBMC Impact Solutions, using new classes ACP 64
























































































































































































Master Index 15


BMC Remedy Action Request System (BMC RemedyAR System)

about PC 135AIE service accidentally stops AT 47

API documentation IEU 18, IED 19architecture ACP 32Atrium Explorer and CA 196

benefits ACP 33BMC Atrium CMDB and ACP 32CM supported platforms PC 126creating forms ADR 138error logs AT 107federated data ADR 162field permissions CA 26forms, finding instances CUG 56form permissions CA 26

groups CA 14Home Page IEU 31licenses CA 25query syntax IEU 209, IEU 210required version AI 15roles CA 22security script PC 124, PC 125users CA 14using with extended data models ACP 64

BMC Remedy AR System. See BMC Remedy ActionRequest System

BMC Remedy Administrator, required version AI 15

BMC Remedy AR System query syntax$field$ option IEU 209function syntax IEU 210syntax statement IEU 209value option IEU 209

BMC Remedy Asset Managementcategorizing bulk inventory and

schedules PC 33dataset ACP 78using with Product Catalog PC 16

BMC Remedy Change Managementcategorizing change requests and

templates PC 34opening a request from Atrium Impact

Simulator CUG 93, CUG 97BMC Remedy Developer Studio, required

version AI 15BMC Remedy IT Service Management (BMC Remedy

ITSM) IEU 182categorizing records PC 33generating forms CA 187using with Normalization Engine CNR 24

BMC Remedy Knowledge Management, categorizingsolutions PC 34

BMC Remedy Service Desk, categorizing incidents,known errors, problem investigations, andscripts PC 35

BMC Remedy User

accessing BMC Atrium Integration Enginewith IEU 30

required version AI 15BMC Sample dataset ACP 78BMC Service Impact Manager (SIM), using with

Atrium Impact Simulator CUG 88BMC.ADDM dataset ACP 78BMC.ASSET.SANDBOX dataset ACP 78BMC_AccessPoint class ACP 55, CDM 36, CDM 39,

CDM 66BMC_Application class CDM 44, CDM 47BMC_ApplicationInfrastructure class CDM 44,

CDM 47BMC_ApplicationService class CDM 64BMC_ApplicationSystem class CDM 54, CDM 56,

CDM 63BMC_BaseElement class ACP 55, CDM 9BMC_BaseRelationship class ACP 56, CDM 9BMC_BusinessService class CDM 64BMC_Cluster class CDM 41BMC_Collection class ACP 55, CDM 65BMC_Component class ACP 56BMC_Component relationship CDM 12BMC_ComputerSystem class

about CDM 18, CDM 23additional attributes CDM 20, CDM 23key attributes CDM 19patches CDM 23products CDM 23virtual systems CDM 26

BMC_ComputerSystem, and post-upgradeutility AI 83

BMC_ConcreteCollection classabout CDM 62additional attributes CDM 62

BMC_ConnectivityCollection class

about CDM 65additional attributes CDM 65

BMC_ConnectivitySegment classabout CDM 76additional attributes CDM 77

BMC_DataBase classabout CDM 55additional attributes CDM 56

BMC_DataBaseStorage classabout CDM 58additional attributes CDM 58

BMC_DefaultAccountPermissions form CA 30

































































































































































































16 Master Index


BMC_Dependency class ACP 56BMC_Dependency relationship CDM 12BMC_DiskDrive class

about CDM 69

additional attributes CDM 69BMC_Document class ACP 55BMC_ElementLocation class ACP 56BMC_Equipment class ACP 55BMC_FederatedBaseElement class ACP 57BMC_FederatedBaseRelationship class ACP 57BMC_FileSystem class CDM 58BMC_Genealogy class ACP 56, CDM 25BMC_Genealogy relationship CUG 27BMC_HardwareSystemComponent class


BMC_Impact class ACP 56BMC_Impact relationship CNR 19BMC_IPConnectivitySubnet class

about CDM 74, CDM 75additional attributes CDM 75

BMC_IPEndpoint classabout CDM 37additional attributes CDM 37

BMC_LAN class CDM 79BMC_LANEndpoint class


BMC_LogicalEntity class ACP 55, CDM 30, CDM 55BMC_LPAR class CDM 33BMC_Media class CDM 68, CDM 69BMC_MemberOfCollection class ACP 56BMC_MemberOfCollection relationship CDM 12BMC_MFVirtualSystem class CDM 33BMC_MFVirtualSystemEnabler class CDM 33BMC_NetworkPort class


BMC_OperatingSystem classabout CDM 34

additional attributes CDM 34BMC_Organization class


BMC_Patch class CDM 22, CDM 46BMC_Person class ACP 55BMC_Product class


BMC_ProtocolEndpoint class CDM 36, CDM 74BMC_ResourceAllocationSettingData class CDM 31BMC_ResourcePool class CDM 30

BMC_RoutingGroupConnector classabout CDM 66additional attributes CDM 66

BMC_Settings class ACP 55

BMC_SoftwareServer classabout CDM 52, CDM 63additional attributes CDM 53, CDM 63database servers CDM 54Oracle Listeners CDM 56software servers CDM 52

BMC_StorageSubsystem classabout CDM 71additional attributes CDM 71

BMC_System class ACP 55BMC_SystemComponent class ACP 55BMC_SystemService class ACP 55

BMC_TapeDrive classabout CDM 68additional attributes CDM 68

BMC_VirtualSystem class CDM 32BMC_VirtualSystemEnabler class

about CDM 27BMC_VirtualSystemEnabler, and post-upgrade

utility AI 83BMC_VirtualSystemSettingData class CDM 27BMC_VMWare class CDM 32BMC_WAN class CDM 79

browsers, accessing BMC Atrium Integration Engine

with IEU 32 browsing the data model CA 36 build number, BMC Atrium Core CUG 14 building adapter installers IED 69 building adapters, connecting to the data

source IED 77 building CMDBs

phased implementation ACP 42Stage 1 ACP 40Stage 2 ACP 40Stage 3 ACP 41Stage 4 ACP 41

Stage 5 ACP 42 bulk data, loading ACP 27 bulk entries

beginning transactions ADR 72committing transactions ADR 90ending transactions ADR 90invoking API calls ADR 67rolling back transactions ADR 90starting ADR 72transaction functions ADR 67

bulk inventory, categorizing PC 33 bundling log files AT 108



























































































































































































Master Index 17


business aspects of applications, modeling CDM 49 business entities, modeling Microsoft

Exchange CDM 60 business services

Calbro Services example ACP 112copying from production CA 114described ACP 109

CC API

See also C API data structures overviewcompilers ADR 34compiling on HP machines ADR 34components ADR 19driver source code ADR 29

header files ADR 29installation package ADR 29library files ADR 30library links ADR 34overview ADR 19

C API attribute data structuresattachLimits ADR 151charLimits ADR 149CMDBAttributeGetStruct ADR 146CMDBAttributeLimit ADR 147CMDBAttributeLimitList ADR 151CMDBAttributeNameId ADR 151

CMDBAttributeValueList ADR 152CMDBAttributeValueListList ADR 152CMDBAttributeValueStruct ADR 152CMDBSortList ADR 206CMDBSortStruct ADR 207CMDBWeakPropagatedAttrs ADR 213CMDBWeakPropagatedAttrsList ADR 214currencyLimits ADR 150dateLimits ADR 150decimalLimits ADR 150enumLimits ADR 150integerLimits ADR 149

overview ADR 144realLimits ADR 149

C API bulk entry transaction functionsCMDBBeginBulkEntryTransaction ADR 72CMDBEndBulkEntryTransaction ADR 90overview ADR 67

C API class data structuresCMDBClassRelationship ADR 156CMDBClassTypeInfo ADR 157CMDBIndexList ADR 177CMDBIndexStruct ADR 178overview ADR 144

C API copy functions ADR 67C API data model functions

CMDBCreateAttribute ADR 74CMDBCreateClass ADR 77

CMDBCreateMultipleAttributes ADR 82CMDBDeleteAttribute ADR 86CMDBDeleteClass ADR 87CMDBGetAttribute ADR 94CMDBGetClass ADR 97CMDBGetListClass ADR 104CMDBGetMultipleAttributes ADR 107CMDBSetAttribute ADR 126CMDBSetClass ADR 128CMDBSetMultipleAttributes ADR 133CMDBSynchMetaData ADR 138overview ADR 68

C API data structures overview ADR 19, ADR 141C API environment functions

CMDBGetServerPort ADR 115CMDBInitialization ADR 123CMDBSetServerPort ADR 136CMDBSystemInit ADR 139CMDBTermination ADR 139overview ADR 68

C API error messages AT 109C API export and import functions

CMDBExportData ADR 92CMDBExportDef ADR 93

CMDBImportData ADR 121CMDBImportDef ADR 122overview ADR 68

C API federation data structuresCMDBFederatedActivateInfo ADR 161CMDBFederatedARInfo ADR 162overview ADR 144

C API federation functionsCMDBActivateFederatedInContext ADR 71CMDBExpandParametersForCI ADR 91CMDBGetRelatedFederatedInContext ADR 114CMDBRunQualificationForCI ADR 125

overview ADR 68C API free functions ADR 69C API functions overview ADR 19, ADR 65C API general purpose data structures

CMDBVersionInfo ADR 212CMDBVersionInfoList ADR 213overview ADR 144

C API import and export data structuresCMDBExportItem ADR 158CMDBExportItemList ADR 159CMDBExportItemStruct ADR 159CMDBImportItem ADR 175






















































































































































































18 Master Index


CMDBImportItemList ADR 175CMDBImportItemStruct ADR 176CMDBItemTypeAttribute ADR 179CMDBItemTypeClass ADR 179

CMDBXMLExportItemList ADR 214CMDBXMLImportItemList ADR 215overview ADR 144

C API instance data structuresCMDBAuditInfoStruct ADR 153CMDBAuditValueList ADR 154CMDBAuditValueListList ADR 155CMDBClassNameId ADR 155CMDBClassNameIdList ADR 155CMDBInstanceList ADR 178CMDBInstanceStruct ADR 179CMDBQualifierStruct ADR 181

overview ADR 144C API instance functions

CMDBCreateInstance ADR 81CMDBCreateMultipleInstances ADR 85CMDBDeleteInstance ADR 88CMDBDeleteMultipleInstances ADR 89CMDBGetCopyAuditData ADR 100CMDBGetInstance ADR 102CMDBGetInstanceBLOB ADR 103CMDBGetListInstance ADR 105CMDBGetMultipleInstances ADR 110CMDBSetInstance ADR 131

CMDBSetMultipleInstances ADR 135overview ADR 70

C API query data structuresCMDBGetObjectList ADR 163CMDBGetObjectStruct ADR 163CMDBGetRelationList ADR 163CMDBGetRelationStruct ADR 164CMDBGraphAdjacentList ADR 164CMDBGraphAdjacentStruct ADR 165CMDBGraphList ADR 165CMDBGraphStruct ADR 166CMDBGraphWalkObjectList ADR 166

CMDBGraphWalkObjectStruct ADR 167CMDBGraphWalkQueryStruct ADR 167CMDBGraphWalkRelation ADR 169CMDBGraphWalkRelationList ADR 170CMDBGraphWalkResultStruct ADR 171CMDBGraphWalkSelectorAndFilterList ADR 1

72CMDBGraphWalkSelectorAndFilterStruct ADR

173CMDBGraphWalkStateStruct ADR 174CMDBNestedQueryStruct ADR 180CMDBQueryArithOpStruct ADR 181

CMDBQueryAttributeName ADR 182CMDBQueryObject ADR 184CMDBQueryObjectList ADR 186CMDBQueryObjectSelectorList ADR 187

CMDBQueryObjectSelectorStruct ADR 188CMDBQueryQualifierAndOrStruct ADR 188CMDBQueryQualifierSetOpStruct ADR 189CMDBQueryQualifierSimpleOpStruct ADR 190CMDBQueryQualifierStruct ADR 192CMDBQueryQualifierValueSetStruct ADR 193CMDBQueryQualifierValueStruct ADR 194CMDBQueryStruct ADR 198overview ADR 145

C API query functions by path ADR 124CMDBGraphQuery ADR 53, ADR 116

CMDBGraphWalkBegin ADR 118CMDBGraphWalkEnd ADR 119CMDBGraphWalkNext ADR 120CMDBQueryByPath ADR 46overview ADR 50, ADR 70

C API Reconciliation Engine data structuresCMDBREClassQualList ADR 203CMDBREClassQualStruct ADR 204CMDBREDatasetList ADR 204CMDBREDatasetPair ADR 205CMDBREJobRunInfo ADR 205CMDBREJobRunInfoList ADR 206

overview ADR 146C API Reconciliation Engine functions

CMDBCancelJobRun ADR 73CMDBGetJobRun ADR 112CMDBGetListJobRun ADR 113CMDBStartJobRun ADR 137overview ADR 70

C API sessionsinitializing ADR 123terminating ADR 139

C API user interface component data structuresCMDBUIComponentInfo ADR 207

CMDBUIComponentResult ADR 211CMDBUIComponentResultList ADR 212overview ADR 146

C API user interface component functionsCMDBGetCMDBUIComponents ADR 111overview ADR 70

C API utility functionsCMDBCreateGuid ADR 80CMDBGetVersions ADR 115overview ADR 70

cache refresh interval CA 191Calbro Services





























































































































































































Master Index 19


about ACP 37adding custom workflow ACP 155auditing ACP 149

business service ACP 112

CI eligibility matrix ACP 69data model CA 34extending the data model ACP 63federated data example CA 74federating data ACP 84mapping CIs to data sources ACP 74multitenancy ACP 90normalizing data ACP 98populating BMC Atrium CMDB ACP 139query examples ADR 47, ADR 51reconciling datasets ACP 78service model ACP 108

users, creating CA 23calls

C API function ADR 19debugging with data structure contents ADR 43invoking bulk entry API ADR 67

cardinality ACP 48deleting relationships that violate AT 76finding relationships that violate AT 73

cardinality, relationship class CDM 13cascading delete ACP 49categorization

benefits PC 32

best practices PC 113classes CA 41, ACP 51, ACP 62creating new entries PC 72data, summary PC 50default values PC 40, PC 122discovery PC 39fields on CI and Product Catalog PC 32hardware configuration items PC 114implementing PC 47managing changes PC 56mapping aliases CNR 40miscellaneous configuration items PC 117

network configuration items PC 119normalization examples PC 43normalization steps PC 41overview PC 32planning and implementing PC 31re-categorizing PC 51reporting PC 38reviewing PC 51searching PC 38setting up data PC 49, PC 51software configuration items PC 120structure, defining PC 47

use by product features PC 38use in BMC products PC 33use in BMC Remedy ITSM PC 33use of "Other" as a value PC 48

validation workflow PC 39workflows PC 38

categorizing bulk inventory PC 33change requests PC 34configuration items PC 33incidents PC 35known errors PC 35problem investigations PC 35Product Catalog entries PC 34, PC 35solutions PC 34

Category attributes ACP 60

CBaseAdapter objectconstructor method IED 76description of IED 46destructor method IED 76methods for IED 76role in debugging IED 74role in logging IED 73use in building adapters IED 50, IED 52CCM_USER PC 124, PC 125, PC 133

CDM. See Common Data Modelcdm2html utility CA 68cdm2html.bat file CA 71

CEIEDataExchangeDef object, methods for IED 101challenges to SACM ACP 42Change Pending status CA 60changes, tracking instance data ACP 146changing

attribute permissions CA 26, ACP 120Remedy Application Service password CNR 51

character limits ADR 149Characteristics tab AT 144charLimits structure ADR 149checksum IEU 78, IEU 104, IEU 129choose filter CUG 58

chunks, next in graph walk ADR 120ChunkSize parameter IEU 223CI change events ACP 152CI eligibility matrix ACP 69CI groups CUG 58CI instances. See instancesCI labels, defining for classes CA 63, CA 64CI Relationship Viewer. See Atrium ExplorerCI Type and normalization CNR 15CIM. See Common Information Modelcircles, collection relationships and CDM 12CIs. See configuration items
























































































































































































































20 Master Index


class descriptions, setting CA 41class forms CA 184, CA 185class library

definition of IED 19

files installed IED 28, IED 29Class Manager

about ACP 23creating classes CA 38deleting classes CA 59display pane CA 35modifying classes CA 38navigation pane CA 36opening CUG 16Permissions tab CA 26viewing classes CA 36

classes

about ACP 46abstract ACP 52abstract with data replication CA 41, ACP 53abstract without data replication CA 41accessing BMC Atrium CMDB directly ADR 44adding attributes to existing ACP 60adding attributes to forms CA 186attribute index information ADR 178audit options ADR 153

base CDM 9BMC Atrium CMDB ACP 54BMC_AccessPoint CDM 36, CDM 39, CDM 66

BMC_Application CDM 44, CDM 47BMC_ApplicationInfrastructure CDM 44,

CDM 47BMC_ApplicationSystem CDM 54, CDM 56,

CDM 63BMC_BaseElement CDM 9BMC_BaseRelationship CDM 9BMC_BusinessService CDM 64BMC_Cluster CDM 41BMC_Collection CDM 65BMC_Component CDM 12BMC_ComputerSystem CDM 18, CDM 23

BMC_ConcreteCollection CDM 62BMC_ConnectivityCollection CDM 65BMC_ConnectivitySegment CDM 76BMC_DataBase CDM 55BMC_DataBaseStorage CDM 58BMC_Dependency CDM 12BMC_DiskDrive CDM 69BMC_FileSystem CDM 58BMC_HardwareSystemComponent CDM 35BMC_IPConnectivitySubnet CDM 74, CDM 75BMC_IPEndpoint CDM 37BMC_LAN CDM 79

BMC_LANEndpoint CDM 38BMC_LogicalEntity CDM 30, CDM 55BMC_LPAR CDM 33BMC_Media CDM 68, CDM 69

BMC_MemberOfCollection CDM 12BMC_MFVirtualSystem CDM 33BMC_MFVirtualSystemEnabler CDM 33BMC_NetworkPort CDM 39BMC_OperatingSystem CDM 34BMC_Organization CDM 61BMC_Patch CDM 22, CDM 46BMC_Product CDM 64BMC_ProtocolEndpoint CDM 36, CDM 74BMC_ResourceAllocationSettingData CDM 31BMC_ResourcePool CDM 30BMC_RoutingGroupConnector CDM 66

BMC_SoftwareServer CDM 52, CDM 63BMC_StorageSubsystem CDM 71BMC_TapeDrive CDM 68BMC_VirtualSystem CDM 32BMC_VirtualSystemEnabler CDM 27BMC_VirtualSystemSettingData CDM 27BMC_VMWare CDM 32BMC_WAN CDM 79C API data structures ADR 144cardinality of relationship CDM 13cardinality violations AT 73categorization CA 41, ACP 51

CI labels CA 63, CA 64class names ADR 151cleaning up AT 77configuration item ACP 46configuration item (CI) definitions ADR 144configuring auditing CA 58configuring for normalization CNR 36controlling layout of forms CA 184creating CA 38creating with cmdbdriver ADR 37creating with core attributes ADR 77data ADR 144

data model ACP 54data model definitions AT 80data storage methods ACP 50data structures ADR 144default instance permissions CA 29definition audit history AT 58deleting CA 59, ADR 87deleting instances AT 77, ACP 49deprecated virtual system CDM 32deprecating CA 203exporting definitions ADR 93exporting qualified ADR 92



































































































































































































































Master Index 21


extending ACP 61federation validation errors AT 61FiberChannel CDM 39final CA 41

forms for base CA 186generating help for CA 68icons CA 61importing data ADR 121importing definitions ADR 122index information ADR 177instance group thresholds CA 67linking to federated instances CA 104, CA 105managing ADR 68migrating CA 136modifying CA 36, CA 38names ADR 151, ADR 155, ADR 179

names, setting CA 41namespace names ADR 151, ADR 155namespaces CA 43naming and numbering rules ACP 64permissions CA 25properties CA 40Quick-Edit attributes CA 66regular CA 41, ACP 50relationship ACP 47relationship definitions ADR 144relationship information ADR 156replicating subclasses ACP 53

retrieving ADR 97, ADR 104retrieving list of UI components ADR 111roles CA 44setting properties ADR 128singleton CA 41status CA 60subclasses CDM 9terminology CDM 9tooltips CA 65type information ADR 157types CA 41

Classes section CUG 31

client-side logging, BMC Atrium CoreConsole AT 84

CListOfRule object IED 44, IED 126CListOfRuleWithValue object IED 45, IED 127clone, BMC_Genealogy relationship CUG 27CloseConnection method

description of IED 77use in building adapters IED 55

closing BMC Atrium Core Console CUG 14clusters, modeling software and hardware CDM 41CM. See Configuration ManagementCMDB Console Admin Group computed

group CA 16CMDB Console Admin role CA 16, CA 19CMDB Console User Group computed group CA 16CMDB Console User role CA 19

CMDB Data Change All role CA 18CMDB Data Change Group computed group CA 16CMDB Data Change role CA 18CMDB Data View All role CA 18CMDB Data View Group computed group CA 16CMDB Data View role CA 17CMDB Data Viewer role CA 19CMDB Definitions Viewer Group computed

group CA 16CMDB Definitions Viewer role CA 19CMDB Engine library loading errors AT 107CMDB Environment layer ACP 31

CMDB RE Definitions Admin role CA 20, CNR 140CMDB RE Manual Identification role CA 20,

CNR 140CMDB RE User Group computed group CA 16CMDB RE User role CA 16, CA 20, CNR 140CMDB Write Security dynamic group CA 16CMDB, categorizing configuration items PC 33CMDB. See BMC Atrium CMDBCMDB:EventGenerator filter CA 181CMDB:Events form CA 180, CA 183CMDB:Sample:EventNotification form CA 181cmdb2asset utility CA 184

CMDBActivateFederatedInContextfunction ADR 71

cmdbapi21.jar AI 71CMDBAttributeGetStruct structure ADR 146CMDBAttributeLimit structure ADR 147CMDBAttributeLimitList structure ADR 151CMDBAttributeNameId structure ADR 151CMDBAttributeValueList structure ADR 152CMDBAttributeValueListList structure ADR 152CMDBAttributeValueStruct structure ADR 152CMDBAuditInfoStruct structure ADR 153CMDBAuditValueList structure ADR 154

CMDBAuditValueListList structure ADR 155CMDBBeginBulkEntryTransaction function ADR 72CMDBCancelJobRun function ADR 73CMDBClassNameId structure ADR 155CMDBClassNameIdList structure ADR 155CMDBClassRelationship structure ADR 156CMDBClassTypeInfo structure ADR 157CMDBCreateAttribute function ADR 74CMDBCreateClass function ADR 77CMDBCreateGuid function ADR 80CMDBCreateInstance function ADR 81CMDBCreateMultipleAttribute function ADR 82































































































































































































































22 Master Index


CMDBCreateMultipleAttributes function ADR 82CMDBCreateMultipleInstances function ADR 85CMDBDeleteAttribute function ADR 86CMDBDeleteClass function ADR 87

CMDBDeleteInstance function ADR 88CMDBDeleteMultipleInstances function ADR 89cmdbdiag, starting AT 72cmdbdriver command-line client AI 123cmdbdriver data decompression AT 63cmdbdriver program

commands for API functions ADR 218commands for controlling ADR 223overview ADR 37using from command line ADR 39

cmdbdriver utility CA 138, CA 164cmdbdriver.sh file ADR 39

CMDBEndBulkEntryTransaction function ADR 90cmdbengdebug.log file AT 86, AT 87CMDBExpandParametersForCI function ADR 91CMDBExportData function ADR 92CMDBExportDef function ADR 93CMDBExportItem structure ADR 158CMDBExportItemList structure ADR 159CMDBExportItemStruct structure ADR 159cmdbExtLoader utility, starting CA 165CMDBf data types CA 91CMDBFederatedActivateInfo structure ADR 161CMDBFederatedARInfo structure ADR 162

CMDBGetAttribute function ADR 94CMDBGetClass function ADR 97CMDBGetCMDBUIComponents function ADR 111CMDBGetCopyAuditData function ADR 100CMDBGetInstance function ADR 102CMDBGetInstanceBLOB function ADR 103CMDBGetJobRun function ADR 112CMDBGetListClass function ADR 104CMDBGetListInstance function ADR 105CMDBGetListJobRun function ADR 113CMDBGetMultipleAttribute function ADR 107CMDBGetMultipleInstances function ADR 110

CMDBGetObjectList structure ADR 163CMDBGetObjectStruct structure ADR 163CMDBGetRelatedFederatedInContext

function ADR 114CMDBGetRelationList structure ADR 163CMDBGetRelationStruct structure ADR 164CMDBGetServerPort function ADR 115CMDBGetVersions function ADR 115CMDBGraphAdjacentList structure ADR 164CMDBGraphAdjacentStruct structure ADR 165CMDBGraphList structure ADR 165CMDBGraphQuery function ADR 53, ADR 116

CMDBGraphStruct structure ADR 166CMDBGraphWalkBegin function ADR 118CMDBGraphWalkEnd function ADR 119CMDBGraphWalkNext function ADR 120

CMDBGraphWalkObjectList structure ADR 166CMDBGraphWalkObjectStruct structure ADR 167CMDBGraphWalkQueryStruct structure ADR 167CMDBGraphWalkRelation data structure ADR 169CMDBGraphWalkRelation structure ADR 169CMDBGraphWalkRelationList structure ADR 170CMDBGraphWalkResultStruct structure ADR 171CMDBGraphWalkSelectorAndFilterList

structure ADR 172CMDBGraphWalkSelectorAndFilterStruct

structure ADR 173CMDBGraphWalkStateStruct structure ADR 174

CMDBImportData function ADR 121CMDBImportDef function ADR 122CMDBImportItem structure ADR 175CMDBImportItemList structure ADR 175CMDBImportItemStruct structure ADR 176CMDBIndexList structure ADR 177CMDBIndexStruct structure ADR 178CMDBInitialization function ADR 123CMDBInstanceList structure ADR 178CMDBInstanceStruct structure ADR 179CMDBItemTypeAttribute structure ADR 179CMDBItemTypeClass structure ADR 179

CMDBNestedQueryStruct structure ADR 180CMDBQualifierStruct structure ADR 181CMDBQueryArithOpStruct structure ADR 181CMDBQueryAttributeName structure ADR 182CMDBQueryByPath function ADR 46, ADR 124CMDBQueryObject structure ADR 184CMDBQueryObjectList structure ADR 186CMDBQueryObjectSelectorList structure ADR 187CMDBQueryObjectSelectorStruct

structure ADR 188CMDBQueryQualifierAndOrStruct

structure ADR 188

CMDBQueryQualifierSetOpStructstructure ADR 189

CMDBQueryQualifierSimpleOpStructstructure ADR 190

CMDBQueryQualifierStruct structure ADR 192CMDBQueryQualifierValueSetStruct

structure ADR 193CMDBQueryQualifierValueStruct

structure ADR 194CMDBQueryStruct structure ADR 198CMDBREClassQualList structure ADR 203CMDBREClassQualStruct structure ADR 204












































































































































































































Master Index 23


CMDBREDatasetList structure ADR 204CMDBREDatasetPair structure ADR 205CMDBREJobRunInfo structure ADR 205CMDBREJobRunInfoList structure ADR 206

CMDBRowLevelSecurity permission CA 27,ACP 121

CMDBRunQualificationForCI function ADR 125CMDBs

BMC Atrium infrastructure layer ACP 30configuration items and ACP 68data types ACP 68implementing ACP 42integrating ITIL processes ACP 35

CMDBSetAttribute function ADR 126CMDBSetClass function ADR 128CMDBSetInstance function ADR 131

CMDBSetMultipleAttribute function ADR 133CMDBSetMultipleInstances function ADR 135CMDBSetServerPort function ADR 136CMDBSortList structure ADR 206CMDBSortStruct structure ADR 207CMDBStartJobRun functions ADR 137CMDBSynchMetaData function ADR 138CMDBSystemInit function ADR 139CMDBTermination function ADR 139CMDBUIComponentInfo structure ADR 207CMDBUIComponentResult structure ADR 211CMDBUIComponentResultList structure ADR 212

CMDBVersionInfo structure ADR 212CMDBVersionInfoList structure ADR 213CMDBWeakPropagatedAttrs structure ADR 213CMDBWeakPropagatedAttrsList structure ADR 214CMDBWriteSecurity permission CA 27, ACP 121CMDBXMLExportItemList structure ADR 214CMDBXMLImportItemList structure ADR 215CMIBlock parameter IEU 223CMS architecture ACP 29CMS Data layer ACP 30CNewAdapter object IED 52CNewRule object IED 57

code requirements IED 26collection relationships, example CDM 12combining reconciliation activities ACP 105command support methods required by

adapter IED 66command-line client AI 123command-line interface

configuration files CA 130difference files CA 130instruction files CA 130metadata mapping files CA 130object type CA 132

package files CA 130XML files used in CA 129

command-line parameter IEU 216commands

cmdbdriver ADR 39cmdbdriver for API functions ADR 218controlling cmdbdriver ADR 223

Common Data Model (CDM)about ACP 23, ACP 46, ACP 54abstract classes ACP 62abstract classes with data replication ACP 62adding attributes ACP 60adding subclasses ACP 61BMC applications and ACP 64BMC Impact Solutions and ACP 64BMC products and ACP 59

categorization classes ACP 62classes ACP 61configuration item classes ACP 55diagram ACP 59documenting ACP 65existing attributes ACP 60extending ACP 59final classes ACP 62naming and numbering rules ACP 64regular classes ACP 61relationship classes ACP 56, ACP 61sample models ACP 58

singleton classes ACP 62Common Information Model (CIM) ACP 23, ACP 54companies

adding aliases PC 91aliases, modifying PC 92relating to Product Catalog entries PC 81

Company Alias Update dialog box PC 91Company dialog box PC 90, PC 94Compare Dataset activity, tracking changes

with ACP 146comparing datasets ACP 101, CNR 118, CNR 124compiler requirements IED 26

compilers, C API ADR 34compiling adapter templates on UNIX IED 26Component relationship CUG 27, CDM 12components

C API ADR 19hardware examples CDM 35modeling hardware CDM 35service model CDM 9subnet relationships CDM 75

computed groups CA 22computer systems

applications running on CDM 48















































































































































































































24 Master Index


modeling CDM 21sample data models ACP 58

conditions, query CUG 40ConfigInterval parameter IEU 222

ConfigPassCount parameter IEU 222configuration data

assessing source environments ACP 75datasets and ACP 77discovered by BMC Atrium Discovery and

Dependency Mapping ACP 74discovered by BMC Configuration

Management ACP 73unified representation ACP 46

configuration fileediting IEU 224location IEU 219

parameters IEU 221sample file IEU 219

configuration issuesBMC Atrium Core AT 65Reconciliation Engine AT 14

configuration items (CIs)about ACP 68BMC_AccessPoint ACP 55BMC_BaseElement ACP 55BMC_Collection ACP 55BMC_Document ACP 55BMC_Equipment ACP 55

BMC_LogicalEntity ACP 55BMC_Person ACP 55BMC_Settings ACP 55BMC_System ACP 55BMC_SystemComponent ACP 55BMC_SystemService ACP 55categorizing PC 33classes ACP 46CMDBs and ACP 68Common Data Model classes ACP 55creating CUG 68datasets and ACP 77, ACP 94

default editor in Atrium Explorer,changing CA 192

defined ACP 68deleting ACP 155duplicate AT 26, AT 28examples ACP 68extending ACP 61isVirtual attribute CUG 70linking to federated interfaces CA 104mapping to discovery data sources ACP 72missing ACP 155multiple merges AT 30

names, mapping aliases CNR 40normalizing process CNR 14, CNR 16null values and normalization CNR 22related data ACP 71

relating CUG 71relationships ACP 70status. See NormalizationStatusundiscovered ACP 155unidentified AT 20, AT 26, AT 28viewing CUG 58virtual computers CUG 24, CUG 70

Configuration Items (CIs) and RelationshipCorrection Tool AT 74

Configuration Managementcontrolling ACP 36teams, establishing ACP 40

configuration management databases. See CMDBsconfigurations, normalization, importing and

exporting CA 153, CNR 51configuring

ar.cfg and ar.conf files CNR 140auditing CA 58

batch normalization CNR 46BMC Atrium Integration Engine ACP 127classes for normalization CNR 36continuous normalization conditions CNR 44continuous reconciliation CNR 78datasets for normalization CNR 31

federated data CA 74form generation CA 188multitenancy ACP 121normalization logging CNR 49permissions ACP 119reconciliation system settings CNR 140reconciliation threads CNR 142RPC ports and threads CNR 48

configuring, Product Catalog PC 59Connect button PC 134connection parameters

DB2 IEU 167

managing IEU 167Oracle IEU 168SQL Server IEU 170

Connection Settings tab AT 43connection settings, defining IEU 147connectivity

modeling IP CDM 74modeling physical CDM 75

connectorsmodeling routing group CDM 65relationship with routing groups CDM 66



































































































































































































Master Index 25


consolesBMC Atrium Core AT 33BMC Atrium Core, active link errors AT 143BMC Atrium Core, client-side logging AT 84

BMC Atrium Core, server-side logging AT 85 Job History AT 18

constant syntax IEU 198, IEU 199constant| reserved word IED 32container IED 32continuous normalization

configuring conditions CNR 44logging CNR 49overview CNR 41

continuous reconciliationBMC Default Continuous job CNR 78configuring CNR 78

resetting BMC Default Continuous job CNR 79controlling

access ACP 89Configuration Management ACP 36

Copy auditing CA 57copy functions ADR 67CopyCMDBGraphWalkQueryStruct

function ADR 67CopyCMDBGraphWalkRelation function ADR 67CopyCMDBGraphWalkRelationList

function ADR 67CopyCMDBGraphWalkResultStruct

function ADR 67CopyCMDBGraphWalkSelectorAndFilterList

function ADR 67CopyCMDBGraphWalkSelectorAndFilterStruct

function ADR 67CopyCMDBInstanceList function ADR 67CopyCMDBInstanceStruct function ADR 67CopyCMDBNestedQueryStruct function ADR 67CopyCMDBQueryObject function ADR 67CopyCMDBQueryObjectList function ADR 67CopyCMDBQueryObjectSelectorList

function ADR 67

CopyCMDBQueryQualifierStruct function ADR 67CopyCMDBQueryQualifierValueStruct

function ADR 67CopyCMDBQuerySortList function ADR 67CopyCMDBQuerySortStruct function ADR 67CopyCMDBQueryStruct function ADR 67copying

dataset instances ACP 105, CNR 119queries CUG 54services and organizations from

production CA 114correcting Rule Helper issues, BMC Atrium

Integration Engine AT 53CQuery object

copy constructor method IED 112description of IED 42, IED 47

destructor method IED 112methods for IED 112, IED 116new object constructor method IED 113

CQueryWithListOfRuleValuecopy constructor method IED 131destructor method IED 131new object constructor method IED 132

CQueryWithListOfRuleValue objectmethods for IED 131

CQueryWithRowsOfValuecopy constructor method IED 134destructor method IED 134

new object constructor method IED 135CQueryWithRowsOfValue object

description of IED 45methods for IED 134

Create button, Product Catalog Setup form AT 65Create Relationship Mode button CUG 21CreateNewQuery method


CreateNewRule methoddescription of IED 78use in building adapters IED 56

CreateQueryString methoddescription of IED 79use in building adapters IED 60

CreateRuleValues methoddescription of IED 80use in building adapters IED 62

creatingAR System forms ADR 138attributes, multiple ADR 74, ADR 82CBaseAdapter object IED 52CI classes CA 38CIs CUG 68

classes ADR 77classes with cmdbdriver ADR 37custom Product Catalog entries PC 71datasets CNR 102federated links CA 105filters CUG 61forms ADR 138forms for applications CA 188forms for ITSM CA 187Instance Permission rules CNR 53instance permissions CA 28, CA 30instances with cmdbdriver ADR 37




















































































































































































26 Master Index


instances, CI ADR 81instances, multiple CI ADR 85instances, multiple relationship ADR 85instances, relationship ADR 81

patches for Product Catalog entries PC 76Precedence Sets CNR 111product entries PC 72product files PC 79Qualification Sets CNR 92related patch IDs PC 76relationships between CIs CUG 71Software Library Items PC 77Suite Rollup rules CNR 57unique IDs ADR 80Version Rollup rules CNR 54

CRowsOfValueList object IED 44, IED 126

CRulecopy constructor method IED 105destructor method IED 105new rule constructor method IED 105

CRule objectdescription of IED 40, IED 46methods for IED 105role in debugging IED 73

CRuleWithValueconstructor method IED 127copy constructor method IED 128destructor method IED 128

CRuleWithValue objectdescription of IED 45methods for IED 127

CSV flat filesdefining connection settings IEU 150error handling IEU 175logging errors IEU 175

currency limits ADR 150currencyLimits structure ADR 150custom classes, filters AI 146custom data, importing and exporting CA 140, PC 98custom properties of class CA 42

Custom setup, described AI 35custom workflow, adding ACP 155CustomAdapter parameter IEU 223customer support CA 3, IED 3, IEU 3, ACP 3,

CDM 3, ADR 3, AI 3, CNR 3, PC 3, AT 3, CUG 3customizing Product Catalog entries PC 71CValue

copy constructor method IED 117destructor method IED 117empty constructor method IED 117object, methods for IED 117, IED 125

CValueList object IED 44, IED 125

DDASD

example instance CDM 70

example subsystem instance CDM 72modeling CDM 69

dataaccess ACP 26auditing ACP 146BMC Atrium CMDB model ACP 46

bulk loading ACP 27cleaning up in BMC Atrium CMDB AT 74configuration ACP 46creation methods required by adapter IED 61custom, importing and exporting CA 140, PC 98decompression, cmdbdriver AT 63

deletion methods required by adapter IED 63exporting custom CA 142federated ACP 82federated class validation errors AT 61importing custom CA 144, PC 102importing to BMC Atrium CMDB ACP 135migrating to BMC Atrium CMDB ACP 135open access ACP 26opening federated CUG 63partitioning ACP 27programmatic access to ACP 27querying BMC Atrium CMDB CUG 33

reconciling ACP 99, ACP 139related to configuration items ACP 71replicating abstract class ACP 53replicating BMC Atrium CMDB ACP 92searching for invalid AT 72tracking changes ACP 146types stored in ITIL CMDBs ACP 68

Data Exchange application IED 18, IEU 16, AT 103data exchanges

activating IEU 162assigning data mappings to IEU 141creating IEU 136, ACP 129

debug file AT 100, AT 101debug files, timestamp IEU 224definition IED 18defining multiple data mappings IEU 141defining parameters IEU 136defining schedules IEU 138definition of IEU 16, IEU 133,example IEU 134issues AT 42running in event-driven mode IEU 138running in schedule-driven mode IEU 138running on UNIX IEU 217


































































































































































































































Master Index 27


data exchanges (continued)running simultaneously IEU 134statuses ,IEU 172, IEU 235statistics AT 103

strategy with BMC Atrium CMDB IEU 134triggering one from another IEU 146verifying conditions IEU 163

Data Exchanges Information window AT 42, AT 94,AT 102, AT 103

Data Field Mappingtab AT 97window AT 54

Data Integrity Checker AT 72Data Key IEU 172, IEU 235data key queries IEU 71, IEU 123, IEU 210data key query syntax

field option IEU 211KEY syntax IEU 212KEYLIST syntax IEU 212value option IEU 212

data limits ADR 150Data Mapping & Schedule tab IEU 35data mapping

creating ACP 128assigning to a data exchange IEU 141defining delete field mappings IEU 68, IEU 120defining queries IEU 209, IEU 213issues AT 46

tab AT 42data model

browsing CA 36deprecating classes and attributes CA 203deprecating use cases CA 205functions, C API ADR 68generating help for CA 68saving as image CA 60updated, installing after deprecation CA 213

data modelsSee also Common Data Modelabout ACP 22, ACP 46, CDM 10

abstract ACP 52abstract with data replication ACP 53attributes ACP 46Calbro Services example ACP 63categorization ACP 51checking class definitions AT 80classes ACP 46correcting AT 71data storage methods ACP 50extensibility ACP 23, ACP 46industry standards ACP 23, ACP 54inheritance ACP 46

object-oriented ACP 23regular ACP 50synchronizing changes ACP 54viewing AT 71

Data object class IED 43data retrieval methods required by adapter IED 60Data Source Name (DSN) PC 127data storage method CA 41, ACP 50data stores

creating and modifying CA 87defined CA 87

data structures, C APIattribute ADR 144class ADR 144export ADR 144federation ADR 144

general purpose ADR 144import ADR 144instance ADR 144list of ADR 144overview ADR 141printing ADR 43query ADR 145Reconciliation Engine ADR 146user interface component ADR 146

data transfer, direction of IED 16, IEU 14Data Type attribute fields CA 49data update methods required by adapter IED 62

data values, Integration Engine reservedwords IED 32

Data View AI 35Data Visualization Form modules AT 62data, exporting custom PC 101database connection methods required by

adapter IED 55Database link PC 132database servers

modeling CDM 54relationships CDM 57

databases

backing up AI 69modeling CDM 55port numbers PC 134relationships CDM 57settings, Reconciliation Engine and AT 32user, CCM_USER PC 124

datasetsabout ACP 77, ACP 94auto-identifying CNR 95BMC Asset ACP 78BMC Configuration Import ACP 78BMC Sample ACP 78













































































































































































































28 Master Index


BMC.ADDM ACP 78Calbro Services example ACP 78comparing ACP 101, CNR 118, CNR 124configuring for normalization CNR 31, PC 43,

PC 86copying instances ACP 105, CNR 119creating CNR 102deleting instances ACP 105, CNR 119, AT 75duplicate Configuration Items (CIs) in

source AT 28finding invalid IDs AT 73identifying ACP 80identifying instances CNR 95merging ACP 101, CNR 65merging data CNR 105normalization AT 66

production ACP 78purging instances ACP 105, CNR 119reconciliation CNR 66reconciliation and CNR 135reconciling ACP 99renaming ACP 105, CNR 119, CNR 135Sandbox and BMC Asset CUG 65

date limits ADR 150dateLimits structure ADR 150DB Connector for the BMC Remedy AR

System PC 124, PC 135DB2 connection parameters, managing IEU 167

DB2, adapter rule helper utility IEU 38DB2, defining connection settings IEU 149db2helper.sh AI 90DB2InstName parameter IEU 223DB-Link PC 126debug file

.dbg IEU 226aieEventCleanup.dbg IEU 225aieEventListener.dbg IEU 226aieEventMgr.dbg IEU 226aiemain.dbg IEU 225

debug file (aiemain.dbg)

disabling IEU 223enabling IEU 223

debug file (aiemain.dbg), timestamp IEU 224debug messages, AIE AT 100debugging

AIE log settings AT 94AIE service debug file, timestamp IEU 224APIs ADR 43BMC Atrium Integration Engine AT 94calls with data structure contents ADR 43data exchange debug files, timestamp IEU 224data exchanges AT 100, AT 101

maximum debug file size IEU 223Reconciliation Engine AT 91

debugging facilitiesCBaseAdapter object, role of IED 74

CRule object, role of IED 73, IED 74methods used IED 74overview IED 72setting your adapter name IED 53

DebugOn parameter IEU 223decimal limits ADR 150decimalLimits structure ADR 150decompression, data, in cmdbdriver AT 63DeepClone method IED 106default categorization values PC 122default instance permissions CA 29default location of installed files for Adapter

Development Kit IED 27default values, categorization PC 40defining

categorization structure PC 47, PC 49connection settings IEU 147

CSV flat files IEU 150DB2 IEU 149Oracle IEU 152SQL Server IEU 154XML IEU 157

data exchange parameters IEU 136delete field mappings for AR forms IEU 120

delete field mappings for CI classes IEU 68multiple data mappings IEU 141icons for classes CA 61queries IEU 213rule defining schedules IEU 138rule syntax

data values IED 32queries IED 33

rules IEU 198tooltips for classes CA 65

definitionsattribute ADR 144

class audit history AT 58configuration item (CI) ADR 144configuring data exchange AT 42data model class AT 80exporting class ADR 93exporting Reconciliation Engine AT 24importing class ADR 122relationship ADR 144

Definitive Hardware Library (DHL), approvingproducts ACP 125

Definitive Media Library (DML)See also BMC Atrium Product Catalog






















































































































































































































Master Index 29


about ACP 24approving products ACP 125defined ACP 97

Definitive Product Library Console PC 78

Definitive Software LibrarySee BMC Atrium Product Catalog

delete field mapping, defining IEU 68, IEU 120delete queries IEU 75, IEU 122, IEU 126DeleteRuleValues method


deletingattributes ADR 86cascading ACP 49class instances AT 77classes ADR 87

configuration items ACP 155dataset instances ACP 105instances ACP 49, ADR 88instances in datasets AT 75instances, multiple ADR 89orphan relationships AT 76Product Catalog entries PC 85Product Catalog relationships PC 83relationships ACP 49relationships that violate cardinality AT 76

demand data exchanges, running IEU 164Dependency relationship CUG 26

dependency relationships, examples CDM 12deprecated class CDM 84deprecated virtual system classes CDM 32deprecating

attributes CA 208classes and attributes CA 203limitations to replacing subclasses CA 205,

CA 206, CA 207overview process CA 204scenarios not supported CA 208subclass and replacing with sibling CA 206subclass and replacing with superclass CA 205

subclass with subclass sibling CA 207updated data model, installing CA 213use cases CA 205

Deprecation utilitymappings, creating CA 209overview CA 204updated data model, installing CA 213using CA 209

destination classes ACP 47destination directory, described AI 34DETAILS entries in RE job log AT 2development environment

code requirements IED 26compiler requirements IED 26directory structure IED 27files installed IED 27, IED 28, IED 29, IED 30

preparing IED 50DHL. See Definitive Hardware Librarydiagrams

about CDM 11representing relationships in CDM 11

dialog boxesCompany Alias Update PC 91Company and Organization PC 90, PC 94

diamonds, component relationships and CDM 12diary history field IEU 78, IEU 128difference files CA 130direction of data transfer IED 16, IEU 14

disablinglogging IEU 223Normalization Features CNR 31normalization globally CNR 51

discoveryBMC Atrium Discovery and Dependency

Mapping ACP 74categorization PC 39data sources ACP 75deleting undiscovered CIs ACP 155tasks ACP 74products CDM 9

discovery applicationscreating CIs CUG 68relating CIs CUG 71

discovery process, running in pre-productionenvironment PC 51

disk drives CDM 35disk partitions CDM 35Display buttons CUG 20display pane CA 35, IEU 33

actions CUG 27, CUG 28views of dataset CUG 22

distributed CMDB

best practices AI 141writing to production dataset AI 140

Distributed Management Task Force(DMTF) ACP 23, ACP 54

dllmain objectdescription of IED 46use in building adapters IED 50, IED 52

DML. See Definitive Media LibraryDMTF. See Distributed Management Task ForceDoCommand method








































































































































































































30 Master Index


documentingadapters IED 70extensions ACP 65

driver command-line client AI 123

drives, disk CDM 35DSL. See BMC Atrium Product CatalogDSO

best practices AI 141CMDB option CA 191defined AI 137setting CA 191

duplicate Configuration Items (CIs) AT 26, AT 28dynamic service model CA 116dynamic service modeling CA 116

Eeditinginstances CUG 75queries CUG 54

eie.cfg file AT 94EIE:ARMappingInfo form AT 97EIE:CMDBDataMapping form AT 46, AT 101EIE:CMDBRelMapping form AT 101EIE:DataExchange form AT 101EIE:DataMapping form AT 46, AT 101EIE:Log form AT 96EIE:MappingInfo form AT 46

eieEventCleanup.dbg file AT 100eieEventListener.dbg file AT 100eieEventMgr.dbg file AT 100eiemain.dbg file AT 100Element Location relationship CUG 26eligibility matrix ACP 69enabling

logging IEU 223Normalization Features CNR 31

endpoints, missing AT 30enum limits ADR 150enumLimits structure ADR 150

environmentapplication hosting CDM 47functions ADR 68

error handling. See .csv fileerror messages

Atrium Console AT 38Atrium Console filter AT 147Atrium widget AT 38BMC Atrium CMDB C API AT 109BMC Atrium Core Console active link AT 143BMC Atrium Integration Engine AT 96BMC Remedy AR System server AT 107

CMDB Engine library loading AT 107Product Catalog AT 167, AT 175Reconciliation Engine AT 153

errors

AIE RPC port AT 54fatal AIE service AT 48fatal Reconciliation Engine job AT 15federation plugin RPC AT 60multiple Configuration Items (CIs) match

issues AT 26Event Channels

configuring classes for ACP 153interfaces to ACP 154overview ACP 152performance considerations ACP 154permission roles for ACP 154

subscribing to ACP 153Event Request interface

activating requests through workflow IEU 195definition of IED 19, IEU 18invoking requests through aiexfer IEU 189

event types CNR 85event-driven mode, running IEU 138events

notifying users of CA 180polling for instances CA 183publishing CA 180Reconciliation Engine job AT 89

examplesCMDBGraphQuery function ADR 55configuration item ACP 68DASD instance CDM 70DASD subsystem instance CDM 72finding all CIs related to instances ADR 51finding all computers in divisions ADR 47finding relationships of CI instances ADR 57,

ADR 60relationship ACP 71server CDM 21storage subsystem instances CDM 71

tape drive instance CDM 69tape drive subsystem instance CDM 71test cases for validation ACP 136

Exchange. See Microsoft Exchange serversexchanges, data. See data exchangesexecution of data exchanges, managing IEU 143existing instances, BMC Atrium Integration

Engine AI 47expanding

CI parameters ADR 91federated instances ADR 71

exporting





















































































































































































Master Index 31


BMC AIE data CA 156BMC Atrium CMDB data ADR 68C API data structures ADR 144C API functions ADR 68

class data, qualified ADR 92class definitions ADR 93class instances CA 138custom data CA 142data CA 156, ADR 144functions ADR 68items ADR 158, ADR 159normalization configurations CA 153, CNR 51Product Catalog data CA 142reconciliation definitions CA 154, CNR 145

exporting data IEU 176to a file IEU 178

to a server IEU 176exporting Reconciliation Engine definitions AT 24exporting, custom data PC 101Extended Data layer ACP 30extending the Common Data Model

about ACP 59abstract classes ACP 62abstract classes with data replication ACP 62adding attributes ACP 60adding subclasses ACP 61BMC applications and ACP 64BMC Impact Solutions and ACP 64

BMC products and ACP 59categorization classes ACP 62classes ACP 61diagram ACP 59documenting ACP 65existing attributes ACP 60final classes ACP 62naming and numbering rules ACP 64regular classes ACP 61relationship classes ACP 61singleton classes ACP 62

extensible data models ACP 23

Extension Loader CA 162extensions

creating manually CA 162installing CA 165overview CA 162packaging CA 171verifying installation CA 169

Ffailover support IEU 172fatal errors

AIE service AT 48Reconciliation Engine job AT 15

federated classes ACP 57federated data

about ACP 27, ACP 82as part of a CMS ACP 29attribute substitution ACP 86

benefits ACP 31Calbro Services example ACP 84foreign key substitution ACP 87manually configuring on production

server CA 160model ACP 25, ACP 27querying for CUG 42using ACP 83

federated data classes

attributes CA 94creating CA 91deprecating CA 208editing CA 94

federated data model, about ACP 27federated infrastructure ACP 29federated instances

activating ADR 71, ADR 161retrieving ADR 114

federated interfaces. See launch interfacesfederated links. See launch linksfederated relationship classes

creating CA 95deprecating CA 208editing CA 98

federationaccess AT 59adapters CA 75AR system data ADR 162attributes CA 94class-level links CA 104CMDBf data types CA 91concepts CA 76configuring CA 74

data class validation errors AT 61data structures ADR 144data types, supported CA 90expanding instances ADR 71federated data classes CA 91federated relationship class CA 95functions ADR 68instance activation data ADR 161

federation (continued) JDBC data types CA 90launch interfaces CA 100launch links CA 105





































































































































































































32 Master Index


launch method CA 98launching instances ADR 71plugins CA 75, CA 77, CA 81plugins, RPC errors AT 60

retrieval method CA 89retrieving instances ADR 114

Federation Managerabout CA 74opening CUG 16viewing links in Atrium Explorer CUG 63

federation methods ACP 84FiberChannel class CDM 39field option for data key query syntax IEU 211file, adapter rule helper utility IEU 50FileDataPath parameter IEU 223files

creating for products PC 79relating to patches PC 78

files installedadapter template IED 29class library IED 28, IED 29default location IED 27overview IED 27sample flat file adapter IED 30

Filter dialog box CUG 62filtering graph nodes ADR 173filters

Atrium Console error messages AT 147

CMDB:EventGenerator CA 181creating CUG 61described CUG 61using CUG 61

final classes CA 41, ACP 62Find section CUG 32Find tab

interface CUG 34toolbar CUG 35

finding instancesBMC Remedy AR System forms, using CUG 56BMC Remedy ITSM forms, using CUG 56

saved query CUG 36foreign key substitution CA 102, ACP 87form name CA 131forms

adding attributes to views CA 186Application Pending AT 18Attachment Details PC 77audit ACP 147

base class CA 186creating ADR 138BMC Atrium CMDB class CA 185BMC Remedy ITSM CA 187

BMC_DefaultAccountPermissions CA 30CMDB:Events CA 180, CA 183CMDB:Sample:EventNotification CA 181controlling layout of class CA 184

Data Visualization AT 62EIE:ARMappingInfo AT 97EIE:CMDBDataMapping AT 46, AT 101EIE:CMDBRelMapping AT 101EIE:DataExchange AT 101EIE:DataMapping AT 46, AT 101EIE:Log AT 96EIE:MappingInfo AT 46embedding widgets in forms CA 198generating for applications CA 188generating for ITSM CA 187intermediate CA 133

launching generation CA 189log ACP 148many-to-many CA 133many-to-one CA 133one-to-many CA 132one-to-one CA 133permissions CA 26Product Catalog Alias Mapping PC 87Product Catalog Setup PC 72, PC 76, AT 65RE:Precedence AT 17self-joins CA 188Server Information AT 31, AT 34, AT 38, AT 39

Software Library Item PC 77staging CA 145, PC 103subclass CA 185

framework, application CDM 47free functions ADR 69FreeCMDBAttributeGetStruct function ADR 69FreeCMDBAttributeLimit function ADR 69FreeCMDBAttributeLimitList function ADR 69FreeCMDBAttributeLimitStruct function ADR 69FreeCMDBAttributeValueList function ADR 69FreeCMDBAttributeValueListList function ADR 69FreeCMDBAuditInfoStruct function ADR 69

FreeCMDBAuditValueList function ADR 69FreeCMDBAuditValueListList function ADR 69FreeCMDBClassNameIdList function ADR 69FreeCMDBClassTypeInfo function ADR 69FreeCMDBExportItemList function ADR 69FreeCMDBExportItemStruct function ADR 69FreeCMDBFederatedActivateInfo function ADR 69FreeCMDBGetObjectList function ADR 69FreeCMDBGetRelationList function ADR 69FreeCMDBGraphAdjacentList function ADR 69FreeCMDBGraphAdjacentStruct function ADR 69FreeCMDBGraphList function ADR 69























































































































































































































Master Index 33


FreeCMDBGraphStruct function ADR 69FreeCMDBGraphWalkObjectList function ADR 69FreeCMDBGraphWalkObjectStruc function ADR 69FreeCMDBGraphWalkObjectStruct

function ADR 69FreeCMDBGraphWalkQueryStruct

function ADR 69FreeCMDBGraphWalkRelation function ADR 69FreeCMDBGraphWalkRelationList function ADR 69FreeCMDBGraphWalkResultStruct function ADR 69FreeCMDBGraphWalkSelectorAndFilterList

function ADR 69FreeCMDBGraphWalkSelectorAndFilterStruct

function ADR 69FreeCMDBGraphWalkStateStruct function ADR 69FreeCMDBImportItemList function ADR 69

FreeCMDBIndexList function ADR 69FreeCMDBInstanceList function ADR 69FreeCMDBNestedQueryStruct function ADR 69FreeCMDBQualifierStruct function ADR 69FreeCMDBQueryObject function ADR 69FreeCMDBQueryObjectList function ADR 69FreeCMDBQueryObjectSelectorList

function ADR 69FreeCMDBQueryQualifierStruct function ADR 69FreeCMDBQueryQualifierValueStruct

function ADR 69FreeCMDBQueryResultGraph function ADR 69

FreeCMDBQuerySortList function ADR 69FreeCMDBQuerySortStruct function ADR 69FreeCMDBQueryStruct function ADR 69function syntax

BMC Remedy AR System queries IEU 210rules IEU 198

function| reserved word IED 32functions, C API

bulk entry transaction ADR 67copy ADR 67data model ADR 68environment ADR 68

export and import ADR 68federation ADR 68free ADR 69instance ADR 70list of ADR 67query ADR 70Reconciliation Engine ADR 70user interface component ADR 70utility ADR 70

GGeneral Access role CA 21, PC 60general purpose data structures ADR 144

generating help for data model CA 68GetContainer method

query IED 113rule IED 106

GetDataExchangeName method IED 101GetDecimal method IED 118GetEIEDataType method


GetErrMsg methodquery IED 114rule IED 107

GetFirstVenConfigParam method IED 101GetInt method IED 118GetKeyList method


GetLicenseString method IED 87GetProductName method IED 87GetQuery method

CQueryWithListOfRuleValue IED 132CQueryWithRowsOfValue IED 135

GetQueryString method IED 114GetReal method IED 119

GetRowsOfValueList method IED 136GetRule method IED 129GetRuleAttributes method

description of IED 87role in debugging IED 74use in building adapters IED 54, IED 56

GetRuleString method IED 108GetRuleValues method

description of IED 88not used for commands IED 66use in building adapters IED 61

GetRuleWithValueList method IED 133

GetStatusMessage method IED 91GetString method IED 119GetTime method IED 120GetType method IED 120GetULong method IED 121GetValue method IED 129GetVenConfigParamAt method IED 102GetVenConfigParamLength method IED 103GetVenDataType method IED 108global normalization, disabling CNR 51goals of SACM ACP 34graph nodes





















































































































































































34 Master Index


filtering ADR 173structure ADR 166

graph walk beginning ADR 118

ending ADR 119next chunk ADR 120object list ADR 166objects ADR 167query functions ADR 50query results ADR 171query structure ADR 167relationship to walk ADR 169starting ADR 118state ADR 174

graphsadjacency lists ADR 54

adjacency matrixes ADR 54C API query data structures ADR 145lists ADR 165

Group relationship CUG 26groups ACP 91

See also setsaccess CA 14application CA 15Atrium Foundation Admin CA 16Atrium Foundation Admin Computed CA 16Atrium Foundation Viewer CA 16Atrium Foundation Viewer Computed

Group CA 16BMC Atrium CMDB permissions CA 15CI CUG 58CMDB Console Admin Group CA 16CMDB Console User Group CA 16CMDB Data Change Group CA 16CMDB Data View Group CA 16CMDB Definitions Viewer Group CA 16CMDB RE User Group CA 16CMDB Write Security CA 16computed CA 22modeling routing CDM 65

modeling routing connectors CDM 65permissions CA 15RE Definition Author (Reconciliation Engine

Definition Author) CA 16RE Manual Identification (Reconciliation Manual

Identification) CA 16RE Operator (Reconciliation Engine

Operator) CA 16

Hhardware

CIs, categorizing PC 114

component examples CDM 35modeling clusters CDM 41modeling components CDM 35

header filesBMC Atrium CMDB program ADR 35, ADR 36C API ADR 29installed IED 28

helpinstalling AI 62generating CA 68types of AI 62

helper utility

about IEU 38DB2 IEU 38file IEU 50Oracle IEU 42SQL IEU 45XML IEU 50

Heterogeneous Services Initialization File PC 129Hidden attributes CDM 83hidden class permissions CA 25, ACP 120History tab IEU 34history, recording IEU 78, IEU 128hosting environments, application CDM 47

HP computers using C API, compiling ADR 34HP-UX, required version AI 16HS_FDS_CONNECT_INFO parameter PC 129HS_FDS_SHAREABLE_NAME parameter PC 129HS_FDS_TRACE_LEVEL parameter PC 129HTML help, generating CA 68

IIBM AIX, required version AI 16icons

CI label CA 63, CA 64

class status CA 61defining for classes CA 61display pane CA 35

identificationconfiguring standard rules CNR 144standard rules CNR 143

Identification rules required CNR 99Identify If No Match option AI 73identifying

activity overview CNR 65datasets ACP 80instances ACP 100
















































































































































































Master Index 35


IDscreating globally unique ADR 80finding invalid dataset AT 73related patch PC 76

resetting reconciliation AT 74illustrative models

about CDM 11server CDM 21

impact modeldescribed CA 108services, manually creating CA 119using with BMC Service Impact

Manager CA 108Impact relationship CUG 26impact relationships and normalization CNR 19impact simulation

CIs, including CUG 91comparing CUG 94described CA 108impact states CUG 89loading CUG 94quick, running CUG 96results CUG 91running CUG 93

impact states CUG 89Impacted Services section CUG 30implementing

categorization PC 47

BMC Atrium Core ACP 117CMDBs ACP 42

implementing required methodscommand support IED 66data creation IED 61data deletion IED 63data retrieval IED 60data update IED 62database connection IED 55initialization IED 53key list creation IED 58, IED 59rule validation IED 56

transaction processing IED 64import data

using BMC Remedy Data Import CA 159,IEU 180

using BMC Remedy Data Import commandline IEU 180

using BMC Remedy Import IEU 180using BMC Remedy Import command

line CA 159, IEU 180import management module, purpose ACP 73importing

BMC AIE data CA 158

C API data structures ADR 144C API functions ADR 68class data ADR 121class definitions ADR 122

class instances CA 139CMDB data ADR 68custom data CA 144, PC 102data ADR 144, ACP 135functions ADR 68items ADR 175, ADR 176normalization configurations CA 153, CNR 51Product Catalog data CA 144reconciliation definitions CA 155, CNR 146workflows on the source and destination

servers AI 148incremental merge CNR 80, CNR 81, CNR 108,

CNR 110incremental merge jobs ACP 102, ACP 132Indexes tab CA 55industry standards, data model ACP 23, ACP 54infrastructure

about ACP 29application CDM 47application layer ACP 31BMC Atrium CMDB ACP 29CMDB Environment layer ACP 31CMDB layer ACP 30CMS Data layer ACP 30

federated ACP 29related data ACP 30

inheritance ACP 46initialization methods required by adapter IED 53initialization phase

AIE debug logging AT 102of data transfers IEU 19overview IED 20role in building adapters IED 54

Initialize methoddescription of IED 91use in building adapters IED 54

initializingC API sessions ADR 123networks ADR 139servers ADR 139

inline normalization overview CNR 41installation

activity file, creating CA 174control file IED 20error importing file AI 114silent AI 127


































































































































































































36 Master Index


installed filesadapter template IED 29class library IED 29default location IED 27

overview IED 27sample flat file adapter IED 30

installers for adapters, building IED 69installing

BMC Atrium CMDB extensions CA 165, CA 171API package ADR 29

Instance Permissions, creating rules CNR 53InstanceId attribute CUG 70, CUG 74, CUG 76instances

See also configuration itemsadding IEU 227attributes ADR 179

audited ACP 147auditing history CA 57BLOBs, retrieving ADR 103C API management functions ADR 70C API structures ADR 144CMDBRowLevelSecurity permissions CA 27,

ACP 121CMDBWriteSecurity permissions CA 27,

ACP 121comparing CUG 81configuration item (CI) ADR 163copying dataset ACP 105, CNR 119

correcting invalid relationships AT 75creating configuration item (CI) ADR 81creating relationship ADR 81creating with cmdbdriver ADR 37data ADR 144default permissions CA 29definitions ADR 144deleting ADR 88, AT 77, CUG 77deleting dataset ACP 105, CNR 119deleting from overlay datasets ACP 80deleting in datasets AT 75deleting relationship class ACP 49

editing CUG 75expanding CI parameters ADR 91expanding federated ADR 71federated ADR 71, ADR 114, ADR 161, CUG 42finding CUG 37finding cardinality violations AT 73finding invalid dataset IDs AT 73finding related ADR 45group thresholds, defining for classes CA 67history, viewing CUG 83identifying CUG 81identifying in datasets ACP 80, ACP 100,

CNR 65launching federated ADR 71linking to federated data CA 104lists ADR 178

management functions ADR 70notifying users about CA 180permissions CA 27polling event CA 183promoting CUG 79purging dataset ACP 105, CNR 119relating CIs CUG 71relationship ADR 163, ADR 164replicating ACP 53retrieving ADR 102, ADR 105, ADR 110retrieving BLOBs ADR 103retrieving CI audit data ADR 100

retrieving federated ADR 114retrieving list of ADR 105retrieving multiple ADR 110retrieving single ADR 102sample audit ACP 151searching for related ADR 116setting attributes for multiple ADR 135setting CI ADR 131setting relationship ADR 131specifying permissions CA 28status IEU 235starting IEU 230

stopping IEU 231structures ADR 144unidentified AT 20, AT 26, AT 28

instruction files CA 130integer limits ADR 149integerLimits attribute structure ADR 149integrating IT processes ACP 35integration benefits ACP 35interfaces

federated CA 100modeling network CDM 39relationships for network CDM 77

intermediate form CA 133interval, setting cache refresh CA 191inventories, modeling software CDM 22inventory password PC 134invoking requests using aiexfer, Event Request

interface IEU 189IP addresses, modeling CDM 37IP connectivity, modeling CDM 74IsDirectionARDataIntoVendor method IED 104IsDirectionVendorDataIntoAR method IED 104IsNull method IED 121































































































































































































































Master Index 37


IsValid methodquery IED 114rule IED 108

isVirtual attribute, configuration items CUG 70

IT Infrastructure Library (ITIL)about ACP 33data types ACP 68SACM ACP 33

Item attributes ACP 60items to export ADR 158, ADR 159items to import ADR 175, ADR 176ITIL. See IT Infrastructure Library

J Java API

environment components ADR 35header files ADR 35, ADR 36overview ADR 20logs AT 87program requirements ADR 35

Java Runtime, required version AI 2, AI 15 JDBC data types CA 90 Job Event Information window AT 90 Job History Console AT 18 jobs. See normalization jobs; reconciliation jobs Join forms, and distributed CMDB AI 139

Kkeys IED 58key attributes CDM 10key list creation methods required by adapter

with a query IED 58, IED 59without a query IED 58

key queries IED 33KEY syntax for data key queries IEU 212keyboards CDM 35KEYLIST syntax for data key queries IEU 212

LL2 topology, modeling CDM 75L3 topology, modeling CDM 74labels CA 63, CA 64language translation for log file IED 72LANs, modeling CDM 74, CDM 77launch interfaces

about CA 100access methods CA 100creating CA 100

linking CA 104, CA 105launch links

about CA 104, CA 105creating CA 105

launch method of federation ACP 85defined CA 98launch interfaces CA 100launch links CA 105linking by class CA 104linking by instance CA 104

launchingfederated instances ADR 71form generation CA 189

layout options CUG 22left-side classes ACP 47library files

C API ADR 30installed IED 29

library links, C API ADR 34library. See class librarylicense management PC 16licenses (BMC Remedy AR System) CA 25licensing adapters IED 68limits

attachment ADR 151character ADR 149currency ADR 150date ADR 150

decimal ADR 150enum ADR 150integer ADR 149real ADR 149

linking federated interfaces CA 104, CA 105linking libraries, C API ADR 34links, active, error messages AT 143loading bulk data ACP 27loading, CMDB Engine library AT 107Localized views and data AI 35location of

configuration file IEU 219

installed files IED 27Product Catalog entry patch PC 76

Log auditing CA 57log files

bundling AT 108disabling IEU 223enabling IEU 223maximum size IEU 224Normalization Engine CNR 49Reconciliation Engine CNR 141zipping up AT 108

Log Files tab AT 57, AT 58, AT 107





















































































































































































38 Master Index


log forms ACP 148log messages, recording IED 72log zipper, how to use AI 113logging

batch normalization CNR 49continuous normalization CNR 49normalization CNR 49normalization API CNR 50

logging facilitiesCBaseAdapter object, role of IED 73language translation IED 72overview IED 72SetLogMessage method IED 73setting your adapter name IED 53

logging out BMC Atrium Core Console CUG 14logging parameter IEU 223

logsAPI AT 86application server AT 92BMC Atrium CMDB AT 86BMC Atrium CMDB API AT 94BMC Atrium CMDB Engine AT 86, AT 106BMC Atrium CMDB Java logs AT 87BMC Atrium Core Console, client side AT 84BMC Atrium Core Console, server side AT 85BMC Atrium Integration Engine AT 94, AT 96BMC Remedy AR Server AT 107DETAILS entries AT 21

Java API AT 87Reconciliation Engine AT 21, AT 88Systinet AT 92TRACE entries AT 21web services AT 91

MMAC addresses, modeling CDM 38machines, virtual CDM 25Maintenance Tool, launching AI 112makefile.unix.samp file IED 26

managingattributes ADR 68BMC Atrium Core ACP 145classes ADR 68categorization changes PC 56connection parameters IEU 167, IEU 168,

IEU 170data models ADR 68execution of data exchanges IEU 143instances ADR 70, IEU 226, IEU 232reconciliation jobs ADR 70

manual identification CNR 104

manually updating attributes ACP 138many-to-many forms CA 133many-to-one forms CA 133mapping

categorization aliases CNR 40configuration items to discovery data

sources ACP 72data AT 46metadata CA 130product and manufacturer aliases CNR 40

Mapping Information window AT 103MarketVersion attribute CNR 19matching CIs AT 26matrixes, representing graphs as adjacency ADR 54MaxDebugSize parameter IEU 223maximum file size

debug IEU 223log IEU 224

MaxLogSize parameter IEU 224Member of Collection relationship CUG 26members, relationship ACP 47memory CDM 35memory, releasing ADR 69merge

configuring standard rules CNR 144data from datasets CNR 105data, incrementally CNR 80, CNR 81, CNR 110standard rules CNR 143

Merge activity AI 74missing endpoints AT 30multiple Configuration Items (CIs)

merges AT 30merging datasets

about ACP 101incrementally ACP 102, ACP 132, CNR 108independent activities ACP 103one activity ACP 102overview CNR 65

messages, AIEdebug AT 100

log AT 96messages, error

Atrium Console AT 38Atrium Console filter AT 147Atrium widget AT 38BMC Atrium CMDB C API AT 109BMC Atrium Core Console active link AT 143BMC Atrium Integration Engine AT 96BMC Remedy AR System server AT 107CMDB Engine library loading AT 107Product Catalog AT 167, AT 175Reconciliation Engine AT 26, AT 153





































































































































































































Master Index 39


meta name CA 131metadata, mapping

migrations CA 130-y parameter to specify mapping

document CA 137methods required to build adapter

command support IED 66data creation IED 61data deletion IED 63data retrieval IED 60data update IED 62database connection IED 55initialization IED 53rule validation IED 56transaction processing IED 64

methods, federated interface access CA 100

Microsoft Data Access Component (MDAC) PC 131Microsoft Exchange servers

modeling CDM 63modeling administrative groups CDM 62modeling business entities CDM 60modeling organization CDM 61modeling services CDM 64modeling software CDM 64relationships CDM 63relationships for organizations CDM 62

Microsoft SQL Server, AIE and AT 49Microsoft Visual C++ IED 26

Microsoft Windows Management Instrumentation(WMI) ACP 23, ACP 54

mid tierApache Tomcat and AT 37requirements for AI 18ServletExec and AT 37troubleshooting AT 37

migratingBMC AIE data CA 156BMC Atrium CMDB CA 129BMC Atrium Core, overview CA 128BMC Remedy AR System data CA 128

class definitions CA 130class instances CA 138, CA 139data to BMC Atrium CMDB ACP 135federated data on production server,

manually CA 160forms CA 132, CA 133normalization data CA 153Product Catalog data CA 140reconciliation data CA 154

migratorcli utilitydescribed CA 130examples CA 136

Minimal setup, described AI 35minimum API version ADR 21missing

attributes AT 54

endpoints AT 30modeling

access points CDM 36application business aspects CDM 49

business services CDM 49computer systems CDM 21DASD CDM 69database servers CDM 54database storage CDM 58databases CDM 55hardware clusters CDM 41hardware components CDM 35

IP addresses CDM 37IP connectivity CDM 74L2 topology CDM 75L3 topology CDM 74LANs CDM 74, CDM 77MAC addresses CDM 38Microsoft Exchange administrative

groups CDM 62Microsoft Exchange business entities CDM 60Microsoft Exchange server

organization CDM 61Microsoft Exchange server services CDM 64

Microsoft Exchange server software CDM 64Microsoft Exchange servers CDM 63network addresses CDM 39network interfaces CDM 39network topology CDM 74, CDM 77operating systems CDM 34Oracle Listeners CDM 56patches CDM 22physical connectivity CDM 75router group connectors CDM 65routers CDM 24routing groups CDM 65

services, business CDM 49software clusters CDM 41software inventory CDM 22software servers CDM 52storage entities and devices CDM 68storage subsystems CDM 70tape drives CDM 68virtual systems CDM 25WANs CDM 74, CDM 77

models. See data models; illustrative models; servicemodels

Modify Server Configuration window AT 14, AT 19




































































































































































































40 Master Index


modifyingclasses CA 36company aliases PC 92instance permissions CA 28, CA 30

list of platforms PC 88Product Catalog categorization values PC 48

modules, Data Visualization Form AT 62monitoring console

accessing IEU 32viewing data exchanges IEU 33

monitors CDM 35Moved attributes CDM 83mtxoci81_win2k.reg registry file PC 131multiple data mappings, defining IEU 141multiple threads, Reconciliation Engine and AT 31multitenancy CA 28, CA 29

Calbro Services example ACP 90configuring ACP 121defined ACP 89in normalization CNR 22

NName versus ShortDescription CDM 10names

class ADR 151, ADR 155namespace ADR 151, ADR 155Reconciliation Engine log file AT 89

namespaces CA 41, CA 43namespaces, reconciliation and CNR 68naming rules for extensions ACP 64naming, for relationships CNR 20navigation pane CA 36, CUG 31NE Administrator role CA 20, CNR 28NE User role CA 20, CNR 28ne_classconfig CNR 36nested rules IEU 198network configuration items, categorizing PC 119networks

initializing ADR 139

interface relationships CDM 77modeling addresses CDM 39modeling interfaces CDM 39modeling LANs CDM 77modeling topologies CDM 74, CDM 77modeling WANs CDM 77ports CDM 35

next chunk, graph walk ADR 120nodes, adjacent ADR 164normalization

batch, overview CNR 42Calbro Services example ACP 98

configuring classes CNR 36configuring datasets CNR 31configuring logging CNR 49continuous, overview CNR 41

dataset issues AT 66exporting configurations CNR 51importing configurations CNR 51inline, overview CNR 41

jobs CNR 46modes ACP 95, CNR 41overview CNR 14plugin issues AT 66process overview CNR 16

Normalization Engineabout ACP 20example ACP 94

log AT 106Port Number AI 36relationship to Product Catalog ACP 94

Normalization featuresenabling CNR 31Impact Normalization CNR 19overview CNR 14Relation Name CNR 20Version Rollup CNR 19

Normalization Manager, opening CUG 16Normalization Simulation utility CNR 37normalization, importing and exporting

configurations CA 153NormalizationStatus, values CNR 23notifying users about events CA 180null value and normalization CNR 22Number of Instances AI 47numbering rules for extensions ACP 64

Oobject-oriented data models ACP 23objects, classes of IED 43, IED 46one-to-many form CA 132

open access to data ACP 26Open Launch in Context Menu button CUG 20OpenConnection method


opening, BMC Atrium Core Console CUG 13operating systems, modeling CDM 34Options button CUG 20Options tab AT 47options, Atrium Explorer CUG 20options.txt file, options AI 128Oracle connection parameters, managing IEU 168





































































































































































































Master Index 41


Oracle Listeners, modeling CDM 56Oracle, adapter rule helper utility IEU 42Oracle, defining connection settings IEU 152OraDbDirPath parameter IEU 224

Order AI 74orphans, deleting relationship AT 76other, categorization value PC 48overlay datasets

about ACP 79deleting instances ACP 80instance IDs ACP 80queries to ACP 80

Ppackage files CA 130

package.xml file, creating CA 172parameters

command line IEU 216debug file IEU 223debug timestamp IEU 224expanding CI ADR 91

parent classes ACP 47Partial group relationship CUG 26partitioning

about ACP 27data ACP 27datasets and ACP 77

partitions, disk CDM 35password

changing Remedy Application Service CNR 51changing AIE stops service AT 48

patchescreating for entries PC 76creating related IDs PC 76in the Product Catalog adding files PC 78modeling CDM 22specifying locations PC 76

paused Reconciliation Engine jobs AT 15pending changes ACP 54

performance, Reconciliation Engine AT 31, AT 32permissions

about ACP 89AIE Definitions Admin role CA 20AIE User role CA 20AR System field CA 26AR System form CA 26assigning roles CA 22Atrium Foundation Admin role CA 21, PC 60Atrium Foundation Viewer role CA 20, PC 60Atrium Impact Simulator User role CA 19attribute CA 25

BMC Atrium CMDB ACP 89change attribute CA 26, ACP 120class CA 25class and attribute AI 74

classes, configuring default CA 30CMDB Console Admin CA 16, CA 19CMDB Console Admin role CA 16, CA 19CMDB Console User role CA 19CMDB Data Change CA 18CMDB Data Change All CA 18CMDB Data Change All role CA 18CMDB Data Change role CA 18CMDB Data View All CA 18CMDB Data View All role CA 18CMDB Data View role CA 17CMDB Data Viewer role CA 19

CMDB Definitions Viewer role CA 19CMDB RE Definitions Admin role CA 20,

CNR 140CMDB RE Manual Identification role CA 20,

CNR 140CMDB RE User CA 16, CA 20, CNR 140CMDB RE User role CA 16, CA 20, CNR 140configuring ACP 119default instance CA 29General Access role CA 21, PC 60groups CA 15, ACP 91hidden class CA 25, ACP 120

instance CA 27, AI 74NE Administrator role CA 20, CNR 28NE User role CA 20, CNR 28roles CA 17, ACP 92row-level rules CNR 53row-level security CA 27scenarios CA 31setting CA 45Unrestricted Access role CA 21, PC 60view attribute CA 26, ACP 120visible class CA 25, ACP 120write security CA 27

Permissions tab CA 25, CA 26personal queries CUG 42phases of CMDB implementations ACP 42physical connectivity, modeling CDM 75planning

bringing data into BMC Atrium CMDB ACP 67 building CMDBs ACP 41categorization PC 31CMDB requirements ACP 40data model ACP 45driving value ACP 42establishing management teams ACP 40



































































































































































































































42 Master Index


normalization ACP 93reconciliation ACP 99service model ACP 107solutions and tools ACP 41

platforms, modifying list of PC 88plugins

administering CA 75AR CA 83CMDBf CA 81federation RPC errors AT 60

JDBC CA 77normalization issues AT 66

polling event instances CA 183polling interval, reducing RE job queue AT 19populating, SQL field information IEU 47ports

configuring for RPC CNR 48errors, AIE RPC AT 54network CDM 35numbers for databases PC 134retrieving ADR 115setting ADR 136

post-installation tasks AI 88Precedence Association AI 74Precedence Sets, creating CNR 111precedence syntax IEU 198, IEU 200, IEU 207pre-production environment, running discovery

process PC 51

previewing normalization CNR 37Primary Key Mapping tab AT 46print routines, BMC Atrium CMDB ADR 43print.c file ADR 43printing ADR 43PrivateRPCPort parameter IEU 224process command syntax IEU 198, IEU 206process| reserved word IED 32processes

checking status AT 18integrating IT ACP 35verifying completion AT 19

processing phase IED 21AIE debug logging AT 103of data transfers IEU 20

processors CDM 35Product Catalog. See BMC Atrium Product CatalogProduct Catalog Alias Mapping form PC 87Product Catalog Console

about PC 24entries PC 24Product Catalog View PC 24Product Category tab PC 83, PC 85products in suite PC 24

Search Criteria PC 24Storage Location PC 24

Product Catalog Setup formCreate button AT 65

creating related patch IDs PC 76customizing entries PC 72viewing records AT 66

product categorization. See categorizationProduct Category tab PC 83, PC 85production datasets, defined ACP 78products

adding entries PC 72adding to suites PC 78creating files for PC 79modeling CDM 22

Products in Suite table PC 78

programmatic access to data ACP 27programming BMC Atrium CMDB APIs ADR 22programs

cmdbdriver ADR 37header files in Java API ADR 35, ADR 36

Promote Sandbox Changes button CUG 21promoting changes to BMC Asset CUG 66promoting instances CUG 79Promotion Preview Dialog CUG 79, CUG 80propagating attribute values ADR 213Properties section CUG 30properties, class CA 40

provider organizations, creating CA 110publishing events CA 180purging dataset instances ACP 105, CNR 119

QQualification Sets, creating CNR 92qualifications

audit ACP 150reconciliation jobs ADR 203, ADR 204string ADR 181strings ADR 181

queriesabout CUG 37C API data structures ADR 145CI and relationship by path ADR 124conditions CUG 40configuring for RPC CNR 48copying CUG 54defining IEU 209defining rule syntax for IED 33editing CUG 54example ADR 57, ADR 60federated data CUG 42



































































































































































































Master Index 43


filtering graph walk for ADR 172, ADR 173functions ADR 70graph list definitions ADR 165graph lists ADR 165

graph nodes for ADR 166key IED 58key query IED 33nested objects ADR 180overlay dataset ACP 80options CUG 55parameters CUG 41personal CUG 42Product Catalog PC 135Query Builder, using CUG 44relational-algebra formatting CUG 40row-level query IED 33

sample CUG 36saved CUG 36Service Management Integration PC 136shared CUG 42structure CUG 39variable conditions CUG 41

Query Builderadvanced queries, creating CUG 49queries, creating new CUG 44simple queries, creating CUG 45

query syntaxSee also BMC Remedy AR System query syntax;

data key query syntaxrow-level syntax, SRC syntax IEU 213

quick impact simulation, running CUG 96Quick-Edit attributes, defining for classes CA 66

RRE Definition Author regular group CA 16RE Manual Identification regular group CA 16RE Operator regular group CA 16RE. See Reconciliation EngineRE:Precedence form AT 17

real data limits ADR 149realLimits attribute structure ADR 149recategorizing Product Catalog entries PC 51, PC 54reconciliation

about ACP 139combining activities ACP 105comparing datasets ACP 101, CNR 118copying dataset instances ACP 105, CNR 119data ACP 99deleting dataset instances ACP 105, CNR 119executing jobs ACP 105, CNR 119exporting definitions CNR 145

identifying datasets CNR 65identifying instances ACP 100importing definitions CNR 146

jobs ACP 105

merging datasets ACP 101, CNR 65namespaces and CNR 68, CA 43purging datasets ACP 105, CNR 119renaming datasets ACP 105, CNR 119

Reconciliation Engineabout ACP 21, ACP 99C API data structures ADR 146C API functions ADR 70configuration changes AT 14database settings and AT 32debugging AT 91duplicate Configuration Items (CIs) AT 26,

AT 28error messages AT 26, AT 153executing jobs ACP 105, CNR 119exporting definitions AT 24log file entries AT 90log issues AT 21log naming conventions AT 89logs AT 88managing jobs ADR 70missing endpoints AT 30modifying server configuration CNR 140multiple Configuration Items (CIs)

merges AT 30multiple threads AT 31operations by way of workflow CNR 80performance problems AT 31, AT 32starting AT 14troubleshooting AT 13unidentified instances AT 20

Reconciliation Engine jobsaborted AT 15AR System server restarted AT 16classId does not exist AT 17events for log file AT 89

failed AT 15failing to start AT 18fatal errors AT 15incomplete AT 19insufficient memory AT 17paused AT 15polling interval AT 19Reconciliation Engine restarted AT 16troubleshooting AT 15viewing records AT 18

Reconciliation Identity attribute CNR 95reconciliation IDs, resetting AT 74























































































































































































































44 Master Index


reconciliation jobscanceling ADR 73combining activities in ACP 105continuous CNR 78

creating CNR 87datasets ADR 204, ADR 205initiating with workflow CNR 80qualifications ADR 203, ADR 204retrieving ADR 112, ADR 113retrieving data for running ADR 112retrieving list of running ADR 113retrieving logs ADR 112running ADR 205, ADR 206starting ADR 137

Reconciliation Manager tab AT 14, AT 19, AT 89Reconciliation Manager, opening CUG 16

ReconciliationIdentity attribute CUG 70, CUG 74,CUG 76

recording log messages IED 72Red Hat linux, required version AI 16refresh interval, setting cache CA 191registering adapters

overview IED 68Windows IED 68

regular classes CA 41about ACP 50extending ACP 61

related data ACP 30

relating CIs CUG 71relating CIs using Atrium Explorer ACP 109Relation Name, overview CNR 20relational-algebra formatting CUG 40relationship lines CUG 26relationships

about ACP 47adding to CIs CUG 21application CDM 48

base class CDM 9BMC_BaseRelationship ACP 56BMC_Component ACP 56, CDM 12

BMC_Dependency ACP 56, CDM 12BMC_ElementLocation ACP 56BMC_Genealogy ACP 56BMC_Impact ACP 56BMC_MemberOfCollection ACP 56, CDM 12cardinality ACP 48, CDM 13cascading delete ACP 49Common Data Model ACP 56company and Product Catalog entry PC 81configuration item ACP 70database CDM 57database server CDM 57

datasets and ACP 77, ACP 94deleting ACP 49deleting cardinality violations AT 76deleting instances of ACP 49

deleting orphans AT 76deprecating CA 208destination ACP 47examples ACP 71examples of collection CDM 12examples of component CDM 12examples of dependency CDM 12extending ACP 61extending classes ACP 61filtering CUG 61finding cardinality violations AT 73fixing invalid AT 75

impact normalization CNR 19left-side ACP 47members ACP 47Microsoft Exchange organization CDM 62Microsoft Exchange server CDM 63name normalization CNR 20network interface CDM 77placement ACP 47Product Catalog entry PC 81properties for CA 43representing in illustrative models CDM 11right-side ACP 47

routing groups and connectors CDM 66software servers CDM 53source ACP 47storage subsystem CDM 72subnet component CDM 75viewing CUG 58virtual system CDM 33weak ACP 48, CDM 13

Remedy Application Service, changingpassword CNR 51

removing activities CNR 89removing adapters IED 69

renaming datasets ACP 105, CNR 119, CNR 135replicating data ACP 92reporting, categorization PC 38reports

instance comparison CUG 83invalid dataset IDs AT 73relationship cardinality violations AT 73

requirements ADR 21, ADR 35code IED 26compiler IED 26mid tier AI 18security AI 18
































































































































































































































Master Index 45


resetting reconciliation IDs AT 74response queries IEU 74, IEU 122, IEU 125restricting audits ACP 150retrieval method of federation ACP 85

attributes CA 94defined CA 89federated data classes CA 91, CA 94federated relationship classes CA 96, CA 98

Retrieve Delta IEU 181Retrieve Delta option IEU 104Retrieve Source Records IEU 181Retrieve Source Records option IEU 104reviewing, categorization PC 51right-side classes ACP 47risks to successful SACM ACP 42roles ACP 92

AIE Definitions Admin CA 20AIE User CA 20application CA 17assigning CA 22assigning permissions CA 22Atrium Foundation Admin CA 21, PC 60Atrium Foundation Viewer CA 20, PC 60Atrium Impact Simulator User CA 19BMC Atrium CMDB permissions CA 17CMDB Console Admin CA 16, CA 19CMDB Console User CA 19CMDB Data Change CA 18

CMDB Data Change All CA 18CMDB Data View CA 17CMDB Data View All CA 18CMDB Data Viewer CA 19CMDB Definitions Viewer CA 19CMDB RE Definitions Admin CA 20, CNR 140CMDB RE Manual Identification CA 20,

CNR 140CMDB RE User CA 16, CA 20, CNR 140General Access CA 21, PC 60in relationships CA 44NE Administrator CA 20, CNR 28

NE User CA 20, CNR 28permissions CA 17Unrestricted Access CA 21, PC 60

routers, modeling CDM 24routing groups

modeling CDM 65modeling connectors CDM 65relationship with connectors CDM 66

row-level permissionscreating rules for CNR 53

row-level queries IED 33, IEU 70, IEU 75, IEU 121row-level security CA 27

RPCAIE port errors AT 54federation plugin errors AT 60

rule helper utility

DB2 IEU 38file IEU 50Oracle IEU 42SQL IEU 45XML IEU 50

rule syntaxBMC Atrium Integration Engine reserved

words IED 32, IED 29data values IED 32queries IED 33

rule validation methods required by adapter IED 56rules

configuring for identifcation CNR 144configuring for merge CNR 144constant syntax IEU 198, IEU 199defining IEU 198function syntax IEU 198precedence syntax IEU 198, IEU 200, IEU 207process command syntax IEU 198, IEU 206SQL command syntax IEU 198, IEU 205standard for identification and merge CNR 143stmt command syntax IEU 207Suite Rollup CNR 57target process command syntax IEU 198,

IEU 206target SQL command syntax IEU 198, IEU 205vendor rules IEU 199Version Rollup CNR 54

Run Layout button CUG 22running data exchanges on demand IEU 164running jobs CNR 79running the AIE service on UNIX, from a command

line IEU 217

SSACM. See Service Asset and Configuration

Managementsample file, aie.cfg IEU 219sample flat file adapter

definition of IED 20files installed IED 30

sample queries CUG 36samples

BMC Atrium CMDB API source code ADR 43C API driver programs ADR 29Common Data Model ACP 58instance audits ACP 151






























































































































































































































46 Master Index


LAN computer system data models ACP 58source code ADR 43typical computer system data models ACP 58

Sandbox dataset CUG 65, CUG 67

sandboxes, copying services and organizations fromproduction CA 114

saved queries CUG 36schedule-driven mode, running IEU 138schedules, reconciliation weekly CNR 79scripts, using ADR 40searching categorizations PC 38searching for instances ADR 116security IEU 224security script PC 124self-join forms CA 188server group IEU 30

installation procedure AI 58reconciliation CNR 69

Server Group Operation Ranking form AI 58Server Information form AT 31, AT 34, AT 38, AT 39server ports

retrieving ADR 115setting ADR 136

serversillustrative model CDM 21initializing ADR 139modeling database CDM 54modeling Microsoft Exchange

organization CDM 61modeling software CDM 52retrieving ports ADR 115setting ports ADR 136software, relationships CDM 53

server-side logging, BMC Atrium CoreConsole AT 85

Service Asset and Configuration Management(SACM) ACP 19, ACP 33

benefits ACP 34challenges, success factors, and risks ACP 42data accuracy ACP 36

data availability ACP 36goals ACP 34ITIL and ACP 33

Service Catalogabout ACP 24copying services and organizations CA 114creating services CA 113described CA 112dynamic service model CA 116editing queries CA 116mapping services CA 115opening CUG 16

provider organizations CA 110service impact model, manually creating CA 119

Service Management Integration queries PC 136service model

Calbro Services example ACP 108components of CDM 9described CA 108dynamic service modeling CA 116structure ACP 134

servicesAIE fatal error AT 48AIE stopped after password change AT 48AIE stops AR System server on UNIX AT 47BMC Atrium Integration Engine AT 47logs, web AT 91modeling business CDM 49

modeling Microsoft Exchange server CDM 64starting web AT 65

ServletExec AT 37sessions

initializing C API ADR 123terminating C API ADR 139

SetContainer methodquery IED 115rule IED 109

SetDecimal method IED 122SetErrMsg method

query IED 115

role in debugging IED 74rule IED 109

SetInt method IED 122SetLogMessage method

description of IED 93role in logging IED 73

SetNull method IED 123SetQuery method

CQueryWithListOfRuleValue IED 133CQueryWithRowsOfValue IED 136

SetQueryString method IED 116SetReal method IED 123

SetRowsOfValueList method IED 137SetRule method IED 130SetRuleString method IED 110SetRuleWithValueList method IED 133sets

creating Precedence CNR 111creating Qualification CNR 92

SetStatusMessage methoddescription of IED 94role in debugging IED 74

SetString method IED 124SetTime method IED 124





























































































































































































Master Index 47


setting up, categorization data PC 49setting your adapter name IED 53SetULong method IED 125setup options described AI 35

SetValidity methodquery IED 116role in debugging IED 74rule IED 110

SetValue method IED 130SetVenDataType method IED 111shared queries CUG 42ShortDescription versus Name CDM 10SHR:SchemaNames form CA 187silent installer AI 127simulating normalization CNR 37simulations. See impact simulations

singleton classes CA 41, ACP 62Skip Auto-Identify of Master AI 73SOA (service-oriented architecture) ACP 28soft deleted CUG 78software

modeling clusters CDM 41modeling inventory CDM 22modeling Microsoft Exchange server CDM 64

software configuration items, categorizing PC 120software license management

and normalization CNR 19software servers

modeling CDM 52relationships CDM 53

Solaris, required version AI 16source classes ACP 47source code

C API driver ADR 29sample BMC Atrium CMDB API ADR 43

source datasets, duplicate Configuration Items (CIs)in AT 28

source syntaxSQL adapter, AIE and AT 49SQL command syntax IEU 198, IEU 205

SQL field information, populating IEU 47SQL Server

defining connection settings IEU 154managing connection parameters IEU 170

SQL views ADR 44SQL, adapter rule helper utility IEU 45sql| reserved word IED 32SRC syntax for row-level queriesSrvgroup parameter IEU 224StackTrace parameter IEU 224staging forms, for importing data CA 145standard rules CNR 143

startingAIE debug logging AT 94cmdbdiag program AT 72Reconciliation Engine AT 14

Reconciliation Engine jobs AT 18web services AT 65

StartTransaction methoddescription of IED 94use in building adapters IED 65

statistics, data exchange AT 103status

Active CA 60Change Pending CA 60class CA 41

stmt command syntax IEU 207StopTransaction method


storagemodeling database CDM 58modeling entities and devices CDM 68modeling subsystems CDM 70subsystem relationships CDM 72

Storage Location PC 77Storage Location form PC 77subclasses CDM 9

adding to the Common Data Model ACP 61creating ACP 61

federated data ACP 57form views CA 185

subnet components, relationships CDM 75substitution

attribute ACP 86foreign key ACP 87

subsystemsexamples of storage instances CDM 71modeling storage CDM 70

success factors with SACM ACP 42Suite Rollup, creating rules CNR 57suites

adding products PC 78creating rules CNR 57

superclasses, setting CA 41support, customer CA 3, IED 3, IEU 3, ACP 3,

CDM 3, ADR 3, AI 3, CNR 3, PC 3, AT 3, CUG 3supported database platforms PC 126SupportTransaction method


SUSE linux, required version AI 16synchronizing data model changes ACP 54syntax ($KEYLIST$) IEU 212









































































































































































































48 Master Index


syntax statement for BMC Remedy AR Systemqueries IEU 209

syntax. See rule syntaxsystem administrator user name and

password PC 134system normalization, disabling CNR 51systems. See application systems; computer systems;

operating systems; virtual systemsSystinet logs, web services AT 92

Ttable view CUG 20tabs

Administrative Information AT 15, AT 16, AT 18Advanced Settings AT 42, AT 102, AT 103

Audit AT 58Characteristics AT 144Connection Settings AT 43Data Field Mapping AT 97Data Mappings AT 42Indexes CA 55Log Files AT 57, AT 58, AT 107Options AT 47Permissions CA 25, CA 26Primary Key Mapping AT 46Product Category PC 83Reconciliation Manager AT 14, AT 19, AT 89

tape drivesexample instance CDM 69example subsystem instance CDM 71modeling CDM 68

target process command syntax IEU 198, IEU 206target SQL command syntax IEU 198, IEU 205targetprocess| reserved word IED 32targetsql| reserved word IED 32teams, Configuration Management ACP 40technical services

copying from production CA 114queries, editing CA 118

Terminate methoddescription of IED 96use in building adapters IED 54

terminating C API sessions ADR 139terminology, Atrium Console versus API ADR 23test cases for validation ACP 136testing unidirectional and bidirectional data

transfers ACP 136threads

reconciliation CNR 142RPC, configuring CNR 48

timestamp parameters for debug files IEU 224

TimeStampDebug parameter IEU 224timing, for upgrades AI 70tnsnames.ora file PC 127toolbar, BMC Atrium Core Console CUG 14

tooltips, defining for classes CA 65topologies

modeling L2 CDM 75modeling L3 CDM 74modeling network CDM 74, CDM 77resizing CUG 23view CUG 20

TRACE entries in RE job log AT 21tracking instance data changes ACP 146trailing blanks IEU 77, IEU 104, IEU 128transaction processing methods required by

adapter IED 64

triggering one data exchange from another IEU 146troubleshooting

BMC Atrium Product Catalog AI 115help installation AI 120online help AI 120

Type attributes ACP 60types of reconciliation events CNR 85

Uundiscovered relationship information, adding

manually ACP 138

Unicode option PC 126unidentified Configuration Items (CIs) AT 20, AT 26,

AT 28unidirectional data transfers, testing ACP 136Unified Modeling Language (UML) CDM 11uninstaller, silent AI 134uninstalling

silent mode AI 134adapters IED 69

UNIXremoving adapters IED 69running the AIE service, from a command

line IEU 217unrelating companies and dictionary entries PC 83Unrestricted Access role CA 21, PC 60update queries IEU 72, IEU 122, IEU 124UpdateRuleValues method


updating records only if values change IEU 78,IEU 104, IEU 129

upgradingAR System server group AI 70supported versions AI 68





























































































































































































Master Index 49


Use Fixed Port option IEU 234user interface components

data structures ADR 146functions ADR 70

query results ADR 211, ADR 212retrieving ADR 207retrieving lists ADR 111

user_view password PC 134users

access CA 14creating CA 23

using advanced settings IEU 159utilities

BMC Atrium CMDB ADR 70cmdb2asset CA 184cmdbdriver CA 164

functions ADR 70migratorcli CA 130

VValidateQualifier method


validatingattributes, CI ADR 125custom data CA 151data import using BMC Atrium Integration

Engine ACP 138validation errors, federated data class AT 61value option

BMC Remedy AR System query syntax IEU 209data key query syntax IEU 212

vendor rules IEU 199verifying data exchange conditions IEU 163version information, BMC Atrium CMDB AT 63version number, BMC Atrium Core CUG 14version, retrieving BMC Atrium CMDB

component ADR 115Version Rollup

creating rules CNR 54overview CNR 19

viewingarrecond.sh file AT 23BMC Atrium CMDB version information AT 63data models AT 71instance details prior to promotion, Promotion

Preview Dialog CUG 79Reconciliation Engine job records AT 18Reconciliation Engine log file events AT 89records in Product Catalog Setup form AT 66

views CA 185, CA 186

copying CUG 59creating CUG 59deleting CUG 59saving CUG 59

saving as an image CUG 60SQL ADR 44

Views section CUG 32virtual computers, configuration items CUG 24,

CUG 70virtual machines ACP 56, CDM 25Virtual relationship CUG 26virtual systems

deprecated classes CDM 32modeling CDM 25relationships CDM 33

virtualization management ACP 28

visible class permissions CA 25, ACP 120vzUtil.properties AI 83

WWANs, modeling CDM 74, CDM 77weak relationships ACP 48, CDM 13web services ACP 28

API logs and AT 94application server logs AT 92function AI 12logs AT 91

starting AT 65Systinet logs AT 92

web services APIApache Axis2 ADR 36BMC Atrium Core Web Services

Infrastructure ADR 36BMC Atrium Core Web Services

Registry ADR 36documentation ADR 36overview ADR 20

widgets. See Atrium Widget; BMC Atrium Corewidgets

WindowsAdd/Remove Programs IED 69registering adapters IED 68removing adapters IED 69required version AI 16system registry IED 69

windowsData Exchanges Information AT 42, AT 94,

AT 102, AT 103Data Field Mapping AT 54

Job Event Information AT 90Mapping Information AT 103



















































































































































































50 Master Index


Modify Server Configuration AT 19WMI. See Microsoft Windows Management

Instrumentationworkflow

best practices for adding ACP 156Calbro Services example ACP 155categorization PC 38categorization validation PC 39executing against compared instances CNR 120,

CNR 126starting jobs with CNR 80

working with data exchangesactivating IEU 162running on demand IEU 164verifying conditions IEU 163

worksheet, installations AI 34

write security CA 27

XXML

adapter rule helper utility IEU 50defining connection settings IEU 157

Zzip file, BMC Remedy AR System security

script PC 125zipping log files AT 108zoom bar

Zoom Fit CUG 23Zoom In CUG 23Zoom Out CUG 23














































Third-party product terms

The following terms apply to third-party products that are included with or in a BMC Software product as described in the BMC

Software, Inc., License Agreement that is applicable to the BMC Software product.



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BMC Atrium Core 7.6.03 Master Index