CHI 2013 SDC SUPPLEMENTAL MATERIAL

BLINDSPOTSwesley lauka, ben mullins & phillip tularak

Growing Student Perspectives Through Self-Directed Exposure

RESEARCH

DESIGN EVOLUTION

EVALUATION

SOLUTION

RESEARCH

DESIGN EVOLUTION

EVALUATION

SOLUTION

how do people change perspectives?PROBLEM INVESTIGATION

factors of influence

how do you influence perspectives?PROBLEM INVESTIGATION

building a shared perspective

USER RESEARCH STORY ELICITATIONS

“There's a whole world of really interesting careers out there that you just don't learn about unless you're in the right place at the right time.”

“Don't pick a major pick a job. Plan out what it takes to do a job, and what you need to do to get there.”

“A lack of knowledge about the culture of a field can lead to regrets once one is in it. ”

USER RESEARCH FIRST-GENERATION INTERVIEWS

“Only after I was in college while did I realize I could have a secure future doing what I wanted to do.”

“I wish I had had more people telling me what I needed to be thinking about earlier.”

“I would not have ended up in the same place if I had not moved to a larger high school with more programs. ”

RESEARCH

DESIGN EVOLUTION

EVALUATION

SOLUTION

framing the design spaceDESIGN EVOLUTION

different problems for the professional and the student

mapping out the student journey

what about alternative career paths?

promoting wanderingDESIGN EVOLUTION

drawing inspiration from systems with similar behavior patterns

defining the elements of a successful student journey

brainstorming the user flowDESIGN EVOLUTION

what does it mean to navigate between stories? what is the value?

examining alternativesDESIGN EVOLUTION

filling in concepts one has read abouton a “life” map

different ways of visualizing the path one takes through stories

thinking of story navigation in termsof moving through them at different speeds

Integrating over LinkedIn, request further contact with the author

A story supplied by an alumni or professional

Simple, non-objective, response question

non-valuative response options

Discussion around the story

story layout ( early draft )DESIGN EVOLUTION

paper prototypingDESIGN EVOLUTION

RESEARCH

DESIGN EVOLUTION

EVALUATION

SOLUTION

TESTING THE SYSTEM PROTOTYPE IN ACTION

“I didnʼt know what left would do but assumed it would change direction ”

The user thought the stories were interesting and useful and liked that you could explore the area

“Awesome to connect with them, cool that there are comments - neat for following a question”

TESTING THE SYSTEM PROTOTYPE IN ACTION

“This type of evidence is extremely valuable” [ liked hearing the voice of the author ]

The user said they would be hesitant to click connect if they didnʼt know them, but would be more inclined if the author was an alumni.

“this is pretty depressing, but thatʼs alright. ”

iterating on feedbackEVALUATION

improving the directional metaphor

providing the user with more control

RESEARCH

DESIGN EVOLUTION

EVALUATION

SOLUTION

ACCESS AS

CONSUMER

ACCESS AS

CONTRIBUTOR

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2

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4

58

7

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9

10

11

89

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2

5

1

2

3 4

6

7

ENTER SEARCH QUERY

LANDING PAGE MY FAVORITES

LANDING PAGE MY DASHBOARD MY NOTIFICATIONS STORY SUBMISSION VIEW POST SUBMISSION VIEW

MY PROFESSIONAL EXPERIENCES

STORY VIEW

STORY VIEWMY STORY PATH

1. List of randomly selected stories

2. Keyword search for stories

3. Navigate to My Story Path

4. Navigate to My Favorites

5. List of favorited stories

6. Title of past viewed story

7. List of related stories

8. Connect with the story’s author

9. Add the story to My Favorites

1. Show the next story by choosing left turn or right turn, determining the degree of relatedness

2. Leave a comment on the story

1. Navigate to My Dashboard

2. Browse random story

3. Navigate to My Notifications

4. Submit a new story

5. List of submitted stories

6. Requests to Connect

7. New comments on submitted stories

9. Submit story 10. View submitted story

11. Return to My Experiences

8. List of declared work experiences from which one could write a story (pulled from LinkedIn profile)

AFTER TYPING, SUBMIT

VIEW LINKEDIN MAIL

SHOW NEW STORY

FAVORITE STORY

SEND CONTACT REQUEST

ADD COMMENT

CHOOSE STORY

SELECT DIRECTION

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Comments ADD COMMENT

I wish I had known that once you get into finance it's almost impossible to get out. When you submit your resume to companies in other industries, they have no interest in speaking with you because you 1) aren't involved in enough team-work, 2) are assumed to be a non-creative type, 3) won't fit with a less struc-tured environment. My education prepared me for NOTHING that I did since I was hired in a professional setting.

I wish I had known that it was more important to network than to learn, be-cause people who "knew people" have ended up in more desirable positions than the very intelligent, funny, and witty people I've known. Life isn't fair and anything you get in life depends on meeting with people face-to-face and having them say "I like you and I'm going to take a chance on you." If you don't force yourself into the lives of people you want to work with, you're never going to get what you want in life. You need an education to be considered, but your educa-tion is not what gets you hired.

Once a Banker, Always a Banker CONNECT

MAKE A

LEFT TURNMAKE A

RIGHT TURN

HOME FAVORITES MY PATH

BLINDSPOTSBACK

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litora torquent per conubia nostra, per inceptos himenaeos. Nulla feugiat blandit feugiat. Vivamus porta nulla id massa po

Nulla feugiat blandit feugiat. Vivamus porta nulla id massa po

ipsum ipsum.

Comments ADD COMMENT

I wish I had known that once you get into finance it's almost impossible to get out. When you submit your resume to companies in other industries, they have no interest in speaking with you because you 1) aren't involved in enough team-work, 2) are assumed to be a non-creative type, 3) won't fit with a less struc-tured environment. My education prepared me for NOTHING that I did since I was hired in a professional setting.

I wish I had known that it was more important to network than to learn, be-cause people who "knew people" have ended up in more desirable positions than the very intelligent, funny, and witty people I've known. Life isn't fair and anything you get in life depends on meeting with people face-to-face and having them say "I like you and I'm going to take a chance on you." If you don't force yourself into the lives of people you want to work with, you're never going to get what you want in life. You need an education to be considered, but your educa-tion is not what gets you hired.

Once a Banker, Always a Banker CONNECT

The Psychology of Building Supermarkets

Stumbling Into a Career

What in the World is Philigranology?

MAKE A

LEFT TURNMAKE A

RIGHT TURN

HOME FAVORITES MY PATH

BLINDSPOTSBACK

We would like to thank our advisor, Professor Sarita Yardi for her continued feedback and guidance. We would also like to thank Professors Eytan Adar and Mark Newman, and the entire School of Information community, especially Nikki Roda and Gierad Laput.

acknowledgements