Biotech Job Search Assistant Day 06/10/2010 Client Analysis Khanh Chau 6/10/2010

The Nummi Reemployment Center (NRC) project was officially opened

on April 1st, 2010 with the mission to smooth the career transition of

4000+ Nummi dislocated workers who were impacted by the NUMMI

plant closure.

The Business Services Team of the NRC organized a job search assistant

day for the bio-technology industry cluster on Jun 10, 2010, two

months after the project started.

At the very early stage of the project cycle, we would like to learn in-

depth clients’ needs and goals, targeting to design future services

delivery in meeting clients’ interest and to achieve the project

deliverable time line. We focus in learning clients’ geographic pattern,

next six-month career goals, and targeted job of interest.

I have conducted a client survey analysis based on the survey findings

from the event using Excel Pivot Table. The followings are findings:

We have 29 clients participated at the event.

Nummi clients live in a large geographic span across East Bay area.

Out of 38% in clients’ pool live in Fremont, 10% from Hayward, 10%

from San Jose, and the rest come from many other cities of the East

Bay area of California.

Nearly 59% of clients are actively looking for jobs, 38% of which are

in the middle zone - looking for jobs right away or obtaining TTA

trainings to upgrade skills in their career transitions.

There is a high concentration of clients’ interest in the blue collar

job and in the manufacturing environment; out of which, 83%

clients look for Assembler job, 10% look for Quality Control or

Technician positions.

Target jobs