1
For more information, please visit: http://seari.mit.edu Economics of Human Systems Integration Kevin Liu, S.M. in Technology and Policy (expected in 2010) Advisors: Dr. Donna Rhodes, Dr. Ricardo Valerdi © 2009 Massachusetts Institute of Technology Motivation Applying COSYSMO to HSI What is Human Systems Integration? Case Study: Pratt & Whitney F119 Engine Problem 60s 70s 80s 90s SE/PM costs as % of total cost are increasing 8% 10% 11% 16% Procurement O&M RDT&E MilPers SE/PM Costs Human Systems Integration (HSI) is “the collection of interdisciplinary technical and management processes for integrating human considerations within and across all system elements.” HSI differs from related fields such as Human-Computer Interaction (HCI) and Human-Centered Design in that HSI specifically addresses human- related issues within systems engineering. costs 0 “do nothing” “do something” “do everything” 1 costs of negative outcomes (B) HSI costs (A) total costs (C=A+B) Optimum HSI Hypothesis: Human systems integration effort can be estimated as a function of systems engineering effort. Using the number and complexity of a system’s requirements and interfaces to estimate systems engineering and human systems integration effort is more effective than using existing approaches. Research Questions 1. How can we determine the “right” amount of effort to invest in HSI? 2. How much does HSI effort eventually cost? 3. How does HSI fit into the larger systems engineering picture? Major Recent UAS Existing Estimation Methods - Research shows SE/PM costs increasing - HSI considered subset of SE/PM - Some systems, SE/PM >25% of RDT&E and Procurement - In order for HSI to make a difference in life cycle cost, program managers must be able to justify initial investment. - Powers F-22 Raptor - 70-80% Improvement in shop visit rates - 75% fewer C-141 loads for support - Faster maintenance, reduced tools, designed for male & female maintainers Takeaways: The driving factor responsible for the F119’s successful application of HSI was the requirements established by the Air Force very early on in the system’s development. Although there was no formal group or program designated as “HSI” at P&W, its existing engineering groups covered almost all nine domains. P&W used systems engineering processes to integrate all domains, resulting in an excellent example of HSI practice. Data from Historical Systems Estimate of SE/PM as Ratio of Total “Rule of Thumb” Factors influencing Estimate Expert opinion Technology Changes Aircraft Weight # Units Hours, total engineering development Types of Estimation 1. Analogy 2. Expert Opinion 3. Heuristic/Rule-of-Thumb 4. Parametric Shortcomings of Existing Methods Advanced cost estimation techniques typically focus on other system costs, not SE/PM or HSI specifically. SE/PM & HSI are then estimated by rule-of- thumb. Existing parametric models do not adequately address systems engineering cost drivers in their cost estimating relationships (CERs) 0 50 100 150 200 250 300 350 400 450 H S I } } } <-“easy” <-“nominal” <-“hard” “easy” “nominal” “hard” Human Interfaces # Requirements HSI combines 9 domains of systems engineering early in the acquisition process. Decisions made in these stages can have large impacts on eventual life cycle cost. Since all acquisitions programs seek to maximize capability while minimizing cost, a methodology for estimating the cost of HSI is needed that can be applied as early as possible during system acquisition. COSYSMO SE Effort Calibration Effort Multipliers - Application factors -8 factors - Team factors -6 factors - Schedule driver Size Drivers # Requirements # Interfaces # Scenarios # Algorithms + 3 Volatility Factors General Form Human factors. Human factors engineering principles such as specified in MIL-STD-1472 shall be employed in each XXX system solution (Threshold = Objective). HSI-Specific This research is generously supported by the Air Force Human Systems Integration Office Effort Biography Kevin received a B.S. in Electrical Engineering from the U.S. Naval Academy in May, 2008. He is currently a 2ndLt. in the U.S. Marine Corps. He has worked at the National Institute of Standards and Technology (NIST), Johns Hopkins Applied Physics Lab (JHUAPL), and at the Air Force Human Systems Integration Office (AFHSIO). [email protected] Related Publications Liu, K.K., Valerdi, R., and Rhodes, D.H., "Cost Drivers of Human Systems Integration: A Systems Engineering Perspective," 7th Conference on Systems Engineering Research, Loughborough University, UK, April 2009. Liu, K.K., Valerdi, R., and Rhodes, D.H., "Economics of Human Systems Integration: The Pratt & Whitney F119 Engine," ASNE HSIS 2009, Annapolis, MD, March 2009.

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Page 1: Biography Economics of Human Systems Integration

For more information, please visit: http://seari.mit.edu

Economics of Human Systems IntegrationKevin Liu, S.M. in Technology and Policy (expected in 2010)

Advisors: Dr. Donna Rhodes, Dr. Ricardo Valerdi

© 2009 Massachusetts Institute of Technology

Motivation

Applying COSYSMO to HSI

What is Human Systems Integration? Case Study:Pratt & Whitney F119 Engine

Problem

60s 70s 80s 90s

SE/PM costs as % of total cost are increasing

8%10%

11%

16%

Procurement

O&MRDT&E

MilPers

SE/PM Costs

Human Systems Integration (HSI) is “the collection of interdisciplinary technical and management processes for integrating human considerations within and across all system elements.”

HSI differs from related fields such as Human-Computer Interaction (HCI) and Human-Centered Design in that HSI specifically addresses human-related issues within systems engineering.

costs

0“do nothing” “do something” “do everything”

1

costs of negativeoutcomes (B)

HSI costs (A)

total costs(C=A+B)

Optimum HSI

Hypothesis: Human systems integration effort can be estimated as a function of systems engineering effort. Using the number and complexity of a system’s requirements and interfaces to estimate systems engineering and human systems integration effort is more effective than using existing approaches.Research Questions1. How can we determine the “right” amount of effort to invest in HSI?2. How much does HSI effort eventually cost?3. How does HSI fit into the larger systems engineering picture?

Major Recent UAS

Existing Estimation Methods

- Research shows SE/PM costs increasing- HSI considered subset of SE/PM

- Some systems, SE/PM >25% of RDT&Eand Procurement- In order for HSI to make a difference in life cycle cost, program managers must be able to justify initial investment.

- Powers F-22 Raptor- 70-80% Improvement in shop visit rates- 75% fewer C-141 loads for support- Faster maintenance, reduced tools, designed for male & female maintainers

Takeaways: The driving factor responsible for the F119’s successful application of HSI was the requirements established by the Air Force very early on in the system’s development. Although there was no formal group or program designated as “HSI” at P&W, its existing engineering groups covered almost all nine domains. P&W used systems engineering processes to integrate all domains, resulting in an excellent example of HSI practice.

Data from Historical Systems

Estimate of SE/PM as

Ratio of Total

“Rule of Thumb”

Factors influencing Estimate

Expert opinionTechnology Changes

Aircraft Weight# Units

Hours, total engineering development

Types of Estimation1. Analogy2. Expert Opinion3. Heuristic/Rule-of-Thumb4. Parametric

Shortcomings of Existing MethodsAdvanced cost estimation techniques typically focus on other system costs, not

SE/PM or HSI specifically. SE/PM & HSI are then estimated by rule-of-thumb. Existing parametric models do not adequately address systems engineering cost drivers in their cost estimating relationships (CERs)

0

50

100

150

200

250

300

350

400

450

HSI

}}}

<-“easy”

<-“nominal”

<-“hard” “easy”

“nominal”

“hard”

Human Interfaces

# Requirements

HSI combines 9 domains of systems engineering early in the acquisition process. Decisions made in these stages can have large impacts on eventual life cycle cost. Since all acquisitions programs seek to maximize capability while minimizing cost, amethodology for estimating the cost of HSI is needed that can be applied as early as possible during system acquisition.

COSYSMOSE

Effort

Calibration

Effort Multipliers

- Application factors-8 factors

- Team factors-6 factors

- Schedule driver

Size Drivers# Requirements# Interfaces# Scenarios# Algorithms

+3 Volatility Factors

General Form

Human factors. Human factors engineering principles such as specified in MIL-STD-1472shall be employed in each XXX system solution (Threshold = Objective).

HSI-Specific

This research is generously supported by the Air Force Human Systems Integration Office

Effort

BiographyKevin received a B.S. in Electrical Engineering from the U.S. Naval Academy in May, 2008. He is currently a 2ndLt. in the U.S. Marine Corps. He has worked at the National Institute of Standards and Technology (NIST), Johns Hopkins Applied Physics Lab (JHUAPL), and at the Air Force Human Systems Integration Office (AFHSIO)[email protected]

Related PublicationsLiu, K.K., Valerdi, R., and Rhodes, D.H., "Cost Drivers of Human Systems

Integration: A Systems Engineering Perspective," 7th Conference on Systems Engineering Research, Loughborough University, UK, April 2009.

Liu, K.K., Valerdi, R., and Rhodes, D.H., "Economics of Human Systems Integration: The Pratt & Whitney F119 Engine," ASNE HSIS 2009, Annapolis, MD, March 2009.