William (Bill) R. Callahan 617.833.2308

williamcallahanjr@gmail.com Professional Profile: Industrious and solutions‐oriented commercial real estate (both international and domestic) professional with diverse range of experience. Looking for a position in a technology‐focused firm to leverage my expertise in supporting high performance workplaces. Summary of Qualifications:

► Experienced in real estate portfolio strategy, site analysis, and selection and acquisition integration ► Accomplished in using workplace design to support employee wellness and business goals, including

alternative workplace strategies ► Adroit negotiation of office leases, data center service agreements, maintenance contracts, and

construction projects to maximum value and minimize risk ► Skilled business continuity planner with extensive knowledge of engineering and operating

requirements for business critical information technology infrastructure ► Proven track record supervising multiple projects with challenging deadlines in diverse regions ► Flexible approach and work well independently or in teams, familiarity working closely with IT, HR,

finance, and legal departments Professional Experience: Senior Manager, Real Estate and Facilities NetSuite Inc., Boston, Massachusetts (2015 – Present) Develop real estate strategy to align with core business goals: Co‐facilitated company growth of 30% year over year; created an alternative workplace strategy to optimize office utilization. Select sites and negotiate leases for offices in Eastern North American and the United Kingdom: Lead studies of building infrastructure to determine suitability and estimate necessary capital improvements; analyze and present alternatives with discounted cash flows to management; author and exchange letters of intent with potential landlords; work with counsel to ensure favorable lease terms; completed nine lease transactions in 15 months, including a sublease and a lease buyout in the United Kingdom. Direct facilities operations across ten locations: Supervise staff of six office managers and receptionists; handle day‐to‐day operational needs of offices for 1,200 employees; organize and administer regular maintenance of building systems; provide programming for employee engagement; negotiate, oversee, and track vendor contracts for maintenance services, office supplies, catering, and office equipment. Directly managed seven build‐out projects across the US, Canada and the UK, each completed before deadline and under budget: Serve as point person coordinating Operations and IT teams; coordinate move logistics with end users. Administered Computer Aided Facilities Management program implementation. Accomplishments:

► Studied, originated, and presented an alternative workplace strategy to senior management that has potential to save company 6.5M over the next five years

► Completed lease and build out of 23,000sf Central London project in five months to meet deadline ► Spearheaded development of IT Infrastructure Standards to improve and standardize office server

rooms, data cabling, and security installations (access control and video recording)

William (Bill) R. Callahan Page 2

Associate Director, Corporate Operations Eze Software Group, Boston, MA (2007 – 2015) Executed real estate strategies to align with core business goals and objectives: Analyzed opportunities created by natural growth and acquisitions; co‐facilitated company growth of 340% over eight years; consolidated offices in six locations to minimize occupancy expense; expanded offices in five locations to meet business demand; supervised the opening of five locations, including four international locations. Selected sites and negotiated leases for a variety of properties and uses, e.g. office, data centers, and expatriate housing and managed facilities operations across thirteen locations: Consistently monitored critical infrastructure to insure business continuity; implemented reporting on key performance indicators: facility uptime, preventative maintenance completed, work order status, employee satisfaction, vacancy analysis, and physical security incidents. Independently managed nine office build‐outs, each completed on time and under budget and established and implemented a robust business continuity plan: Liaised with business units to develop uptime requirements; designed business continuity plan to accommodate office, data, and telephony failover; trained, tested, and revised plan. Supported the development of annual occupancy budget, managed rent payments, lease database, and reporting: Administered firm‐wide capital budget; monitored budget development and reporting. Accomplishments:

► Developed and implemented Physical Security Policy ► Created, presented, and executed real estate integration plan for acquisition of 200+ employee firm

which resulted in significant cost savings of 2M over five years ► Initiated and primary developer of internal ergonomic workplace standards and programs. Worked

with HR, executive staff, and external vendors to develop robust ergonomic program ► Hired as Business Analyst (2007 – 2008); promoted to Senior Business Analyst (2008 – 2011);

promoted to Associate Director of Corporate Operations (2011 – 2015) Additional Professional Experience: Social Studies Teacher

► Brookline High School, Brookline, MA (2004 – 2007) ► Yorktown High School, Yorktown Heights, NY (2000 – 2004) ► Choir Academy of Harlem, New York, NY (1998 – 2000)

Professional Affiliations and Additional Training: International Facility Management Association (IFMA), Member

► Candidate: Certified Facilities Manager Commercial Operators of Real Estate (CORENET), Member Education: Boston University, Boston, MA, Certificate in Commercial Real Estate, Candidate

► Coursework includes: Building Systems, Commercial Lease Analysis, Fundamentals of Investment Analysis, Fundamentals of Real Estate Transactions

Harvard, Cambridge, MA, Masters of Education, Concentration in the Teaching of Social Studies Bowdoin College, Brunswick, ME, AB. Cum Laude, History and Environmental Studies, minor: Education