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• About BIG V• Product Features• Awards & Recognition• Happy customers
www.bigv.in
INDEX
www.bigv.in
BIG V TELECOM is a CRISIL Rated & the FIRST company in India to be incubated by TATA ELXSI. Big V operates in one of the fastest growing market in the world – Telecom. A market where technology developments are such that end users have to remain updated to stay ahead of the competition. Our Business Telephony Solutions are customer-driven & results-oriented . We pride ourselves on providing cost effective customer service and delivering technology with purpose.
We are market leaders & pioneers in creating profitable Business Telephony Solutions that deliver seamless convergence of voice & data ,across various sectors.
About Us
www.bigv.in
920 XXX XXXX / 1800 XXX XXXWelcome to XXXXXXXXXX
Location 1/ Option 1 –Dial 1
0222xxxxx /9820xxxxx
Location 2 / Option 2 – Dial 2
0222xxxxx /9820xxxxx
Location 3 / option 3 – Dial 3
0222xxxxx /9820xxxxx
Sample IVR Solution :
Note: The above call flow can be designed as per your requirement. This is a sample.
Call transferred to existing landline/Mobile
Automated SMS: Thank you for Calling XXXXXX Group, for further details please visit www.XXXXXXgroup.com or call us on 920xxxxxxx
• Exclusive Pilot Number• Multiple Call Attendance Facility• Multiple Language Support• Time / Call Routing• Detailed Call Log• Download Daily Conversations - Voice Log• Hot Call Transfer• Instant Notification via SMS• Automated Information Menus• Live Call Report• Bulk Voice Gateway• Bulk SMS Gateway• Offline Record Maintenance & feedbacks• Automatic Data Update System
www.bigv.in
Features of YOCC™
www.bigv.in
• Multiple call attendance and HOT call transfer: We provide virtual PRI lines so that you can attend multiple calls and never miss a telephone number, also transfer calls to any Mobile or Landline number across India ( not possible in any other system)
• Highly scalable & Cost effective: The infrastructure can be expanded at will, based on your requirement and is highly cost effective
• All the Hardware and system requirements are provided on CLOUD, so you don’t waste your precious capital in owning and maintaining telecom infrastructure
• Complete Management control: You can access all the details like attended calls, not attended calls and download all data in MS Excel through our web interface, now you can access info through our Mobile App as well
• Voice message Gateway: Send Voice call across network on Landline & Mobile and also to DND subscribed customers. Inform customers about new product, wish them on special occasion & many more……..
• SMS Gateway: Every caller will receive, a courtesy “Thank you SMS” from your organization, also run any Bulk SMS campaigns
• CRISIL certified for DATA security & many more……….
How can help you?
www.bigv.in
Reports – Mobile App
Home Page Details Total Call Split into Answered Calls split by Operator and Not answered and Menu
www.bigv.in
Reports – Website (1/2)
www.bigv.in
Reports – Website (2/2)
Details of all the Answered calls along with Audio recording and option to download data in MS Excel.
[email protected] / 97639316431
YOCC Numbers
9209079000
92092565659225800700
9209200023 9209061000
8976131313
We take a sense of pride in coming out as winner in all this prestigious forums, after such in-depth market research and due diligence carried out by creditable brands like IES,PWC and Brand Academy.
The success of Big V is on various factors like Innovative Technology and Products, No CAPEX Requirement, Flexible Pricing Strategy, Competent Technological Support
www.bigv.in
Awards & Recognitions
www.bigv.in
Thank YouIncase of any query, our team can visit your
organization and can also arrange for a DEMO session
Email: [email protected] | Call: 9029877711 / 9769316431
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