388

BIBLIOGRAPHY

ARTICLE

1. Anand,V.,Nambiar,V.(n.d.). Indian Food Retail Sector in the Global Scenario.

Retrieved from www.sathguru.com/Note_on_Retail_Industry.pdf

2. Andam, Z. (2003).e-commerce and e-business. Retrieved from

www.apdip.net/publications/iespprimers/eprimer-ecom.pdf

3. Asim, M., Hashmi, Y. (2005).E-Loyalty. Company‟s secret weapon on the

web. Retrieved from

4. Bagri,V.(n.d.). Implications Of FDI in Retail. Retailer June-July 2006.pp-90-

94

5. Baye, M., Morgan, J., Scholten, P. (n.d.). Temporal price dispersion: Evidence

from an online consumer electronics market. Retrieved from

http://faculty.haas.berkeley.edu/rjmorgan/Temporal%20Price%20Dispersion%

20v2.7.pdf

6. Bromuri, S., Urovi, V., Contreras, P., Stathis, K. (n.d.). A virtual e-retailing

environment in GOLEM. Retrieved from

http://hesso.academia.edu/StefanoBromuri/Papers/187605/A_Virtual_ERetaili

ng_Environment_In_GOLEM

7. Chai, L., Piew, T., Ling, K. (n.d.). The effects of shopping orientations, online

trust and prior online purchase experience toward customers‟ online purchase

389

intention. International Business Research Vol. 3, No. 3; July 2010.

8. Channel Push Online Services Pvt. Ltd. (2009). State of Online Retailing in

India. Retrieved from http://www.slideshare.net/egully/state-of-online-

retailing-in-india

9. Choithani, C. (2009). Entry of Corporate Retail: A case study from Mumbai

impacts on hawkers & small retailers. Retrieved from

http://www.focusweb.org/content/entry-corporate-retail-impacts-hawkers-

small-retailers-case-study-mumbai

10. Collier, J., Bienstock, C. (n.d.). How do customers judge quality in an e-tailer?

Retrieved from

ftp://ftp.cba.uri.edu/classes/dellabitta/PRICE%20SEMINAR%20%20BUS%20

610/ARTICLES%20V1/HOW%20DO%20CONSUMERS%20JUDGE%20QU

ALITY%20IN%20AN%20ETAILER.pdf

11. Collier, J., Bienstock, C. Measuring Service Quality in E-Retailing. Journal of

Service Research 2006 8: 260. doi: 10.1177/1094670505278867

12. Das, A., Agarwal, R.(2010). Cashless Payment System in India- A Roadmap.

Retrieved from http://dspace.library.iitb.ac.in/jspui/handle/10054/1732

13. Das,P.(2011). Multi-Brand Retailing in India: curse or boon? Retrieved from

www.psalegal.com/upload/publication/assocFile/ENewslineMarch2011.pdf

14. Dasgupta, P., Sengupta, K. (2002). E-commerce in the Indian insurance

390

industry: prospects and future. Electronic Commerce Research,2,pp. 43-60

15. Dash, M. (n.d.). Next-Generation retailing in India: An empirical study using

factor analysis. International Review of Management and Marketing Vol. 1,

No. 2, 2011, pp. 25-35. Retrieved from

www.econjournals.com/index.php/irmm/article/view/18

16. Delafrooz, N., Paim, L., Haron, S., Sidin, S., Khatibi, A. (n.d.). Factors

affecting students‟ attitude toward online shopping. African Journal of

Business Management Vol. 3 (5), pp. 200-209 May 2009.Retrieved from

http://www.academicjournals.org/ajbm/PDF/pdf2009/May/Delafrooz%20et%2

0al..pdf

17. Dhanabhakyam,M.,Shanthi,A.(n.d.).Indian Retail Industry-Its Growth,

Challenges and Opportunities. Retrieved from

aculty.ksu.edu.sa/75973/Documents/ICC.pdf.

18. Ding, M. (2010). A study of consumer trust in internet shopping and the

moderating effect of risk aversion in Mainland China. Retrieved from

libproject.hkbu.edu.hk/trsimage/hp/07050526.pdf

19. du Plessis, P. Mostert, P., North, E. (2004). Period of internet usage: An

indicator of the buying behavior of internet users? SAJEMS NS Vol 7 (2004)

No 1.Retrieved from www.mendeley.com/.../period-internet-usage-indicator...

- United States

391

20. Eichengreen, B., Gupta, P. (2010).The Service Sector as India‟s Road to

Economic Growth? Retrieved from

www.icrier.org/pdf/Working%20Paper%20249.pdf

21. Eid, M. (n.d). Determinants of e-commerce customer satisfaction, trust and

loyalty in Saudi Arabia. Retrieved from

http://www.csulb.edu/journals/jecr/issues/20111/Paper5.pdf

22. FICCI. (2009, December-January).FOOTFALLS.Vol-1, Issue-2.Retrieved from

www.ficci.com/SPdocuments/20038/Footfalls-dec-jan.pdf

23. FICCI. (2009, May-June).Footfalls.

24. FICCI. (2010, December-January).footfalls.Vol-1, Issue-5.Retrieved from

www.ficci.com/SPdocuments/20038/Footfalls-dec-jan.pdf

25. FICCI. (2010, June-July).footfalls.

26. FICCI.(2008,October-November).FOOTFALLS.Vol-1,Issue-1.Retrieved

www.ficci.com/SPdocuments/20039/Footfalls-oct-nov08.pdf

27. FICCI.(2008,October-November).FOOTFALLS.Vol-1,Issue-1.Retrieved

www.ficci.com/SPdocuments/20036/Footfalls-may-june.pdf

28. FICCI.(2010,March-April).FOOTFALLS.Vol-1,Issue-3.Retrieved from

www.ficci.com/SPdocuments/20037/Footfalls-mar-apr.pdf

29. Gupta, A. (n.d.). Foreign Direct Investment in Indian Retail Sector: Strategic

392

Issue and Implications. International Journal of Management and Marketing

Research. Vol-1, Issue-1. Retrieved from

www.skirec.com/images/download/ijmmr/5.pdf

30. Gupta, A., Shivkamal. (n.d.).The Online Revolution. Retrieved from

www.ibef.org/download/CoverStory_080609.pdf

31. Gupta, R., Kumar, P., Bhatiani, R. (n.d.). A Financial Deep Dive into India‟s

Retail Sector. Technopak Perspective:Vol-2, pp.03-07.Retrieved from

http://www.technopak.com/Perspective/vol2/A%20Financial%20Deep%20Dri

ve%20into%20india%27s%20retail%20sectors.pdf

32. Gupta, R., Sharma, V., Mukharji, A. (2010). A quarterly report by Technopak

perspective volume 04.pp.1-92. Retrieved from

www.technopak.com/Perspective/vol4/TPK-Perspective-vol4.pdf

33. Guruswamy,M., Sharma,K., Mohanty,J. Korah,T.(n.d.). FDI in India‟s Retail

Sector: More Bad than Good? Retrieved from www.jstor.org/stable/4416196

34. Guruswamy,M.,Sharma,K.,Mohanty,J.,Korah,T.(n.d.).FDI in India‟s Retail

Sector More Bad than Good? Retrieved from cpasindia.org/reports/15-fdi-

retail-india-more-trouble.pdf

35. Haque, A., Khatibi, A. (2005).E-shopping: Current practices and future

opportunities towards Malaysian customer perspective. Journal of social

science.1 (1):41-46(2005).

393

36. IT industry performance annual review: 2008-09.Retrieved from

www.mediamughals.com/docs/research/2008-

09_IT_Annual_review.pdf/Magazine & Newspaper Articles

37. Janssen, M., Noll, R. (2005). Internet retailing as a marketing strategy.

Retrieved from people.few.eur.nl/janssen/research/05038.pdf

38. Janssen, M., Rob van der Noll. (2005). Internet Retailing as a Marketing

Strategy. Tinbergen Institute Discussion Paper. TI 2005-038/1

39. Joseph, M., Soundararajan, N., Gupta, M., Sahu, S. (2008). Impact of

organized retailing on the unorganized sector. Retrieved from

www.dipp.nic.in/English/Publications/Reports/icrier_report_27052008.pdf

40. Jun, M., Yang, Z., Kim, D. (2003). Customers‟ perceptions of online retailing

service quality and their satisfaction. Retrieved from

www.emeraldinsight.com/0265-671X.htm

41. Kierkegaard, P. (n.d.). Fear of e-shopping – anxiety or phobia? Int. J.

Technology Transfer and Commercialization, Vol. 7, No. 1, 2008.Retrieved

from inderscience.metapress.com/index/8663814810656006.pdf

42. Kolesar, M., Galb raith, R. (n.d.). A services-marketing perspective on e-

retailing: implications for e-retailers and directions for further research.

Internet Research: Electronic Networking Applications and Policy Volume 10.

Number 5. 2000. pp. 424-438. Retrieved from

394

www.emeraldinsight.com/journals.htm?articleid=863692

43. Kshetri, N. (2005). Barriers to e-commerce and competitive business models in

developing countries: A case study. Electronic Commerce Research and

Applications 6 (2007) 443–452.Retrieved from

papers.ssrn.com/sol3/papers.cfm?abstract_id=1269024

44. Kshetri, N. (2007). Barriers to e-commerce and competitive business model in

developing countries: A case study. Electronic Commerce Research and

Applications 6 (2007) 443-452.

45. Lantieri, T. (2008) Variable Relationships in Online Retailing: Cultivating

Consumer satisfaction and loyalty. Retrieved from

http://digitalcommons.pace.edu/cgi/viewcontent.cgi?article=1071&context=ho

norscollege_theses

46. Lee, K., Tan, S. (2002). E-retailing versus physical retailing: A theoretical

model and empirical test of consumer choice. Journal of Business Research 56

(2003) 877– 885. Retrieved from http://www-e.uni-

magdeburg.de/evans/Journal%20Library/ E-business/e-retailing.pdf

47. Ling, K., Chai, L.Piew, T. (n.d). The Effects of Shopping Orientations, Online

Trust and Prior Online Purchase Experience toward Customers‟ Online

Purchase Intention. International Business Research Vol. 3, No. 3; July

2010.Retrieved from

www.ccsenet.org/journal/index.php/ibr/article/download/6506/5122

395

48. Mahajan, V., Srinivasan, R. & Wind, J. The Dot.com Retail Failures of 2000:

Were There Any Winners? Journal of the Academy of Marketing Science 2002

30: 474

DOI: 10.1177/009207002236919

49. Malyadri, P., Rao, K. (2011). Indian retail marketing scenario: A pivotal role

towards economic growth. Economic Affairs Vol. 56 No.2 June 2011 (Page

133-138).Retrieved from

www.ndpublisher.in/Last_Issue/EA/05_Economics.pdf

50. Mishra, S. (2009, May).GIS in Indian Retail Industry-A Strategic Tool.

International Journal of Marketing Studies.Vol-1, No-1, pp.50-57.

51. Mishra.S. (2010).Luxury and Lifestyle Retail in India: A Multifaceted Market.

International Journal of Arts and Sciences.pp.267-277.

52. Nangai, S. (December, 2010).Rural retail: To touch $ 25bn by 2020. Retrieved

from www.pdf-txt.com/pdf/retail-in-India-2020.html - United

53. Norazah Bte Mohd Suki (n.d). Motivation and concern factors for internet

shopping: A Malaysian Perspective. Retrieved from www.ejeta.org/second-

issue/ejeta-2002.05.14.04.09.49.pdf

54. Plesssis, P., Mostert, P., North, E. (n.d).Period of internet usage: An indicator

of the buying behavior of internet users? SAJEMS NS Vol 7 (2004) No 1.

55. Rajpal, A., Singh, P. (n.d.). The Indian Consumer Landscape: Now and

396

Beyond. Technopak Perspective: Vol-1, pp 16-26. Retrieved from

http://www.technopak.com/Perspective/vol1/Reasons%20to%20be%20Cautiou

sly.pdf

56. Rangtu, S., (n.d.) Indian Retailing-A Cash Management Perspective. HSBC‟s

Guide to Cash and Treasury Management in Asia Pacific 2007. Retrieved from

www.hsbcne t.com/transaction/attachments/.../46_india_indian_retailing.pdf

57. Reiss, D., Biswas, R. (2007).The Evolving Retail Market in India. Research

Review, pp.26-37. Retrieved from

www.icsc.org/srch/rsrch/researchquarterly/current/rr2007141/INDIA.pdf

58. Rossiter, J. (n.d.). ER-SERVCOMPSQUAL: A measure of e-retailing service

components quality. Service Science 1(4), pp. 212-224,Retrieved from

www.sersci.com/ServiceScience/upload/12529707730.pdf

59. Rotem-Mindali, O., Salomon, I. (2005). The impacts of E-retail on the choice

of shopping trips and delivery: Some preliminary findings .Retrieved from

deas.repec.org/a/eee/transa/v41y2007i2p176-189.html

60. Sahney, S., Shrivastava, A., Bhimalingam, R. (n.d.). Consumer attitude

towards online retail shopping in the Indian context. Retrieved from

www.iitkgp.ac.in/fac-profiles/showprofile.php?empcode=bWmUW

61. Salisbury, T. (2010). The Future, On Sale: The Indian Retail Market. Retrieved

from csis.org/files/publication/sam_137.pdf

397

62. Shahbnam, S., Bino, P. (2008).Employment in Retail Sector: A comparison of

unorganized and organized retail in India. Adecco TISS Labour Market

Research Initiatives.

63. Sharma, S., Mittal, S. (n.d.).Prospects of E-commerce in India. Retrieved from

www.rimtengg.com/iscet/proceedings/pdfs/adv_nw_tech/43.pdf

64. Sim, C., Jashua, R., Lau, B. (n.d.). Barriers to the adoption of e-commerce

among small and medium sized enterprises: A study on the non-adopters in

Malaysia. Retrieved from

http://researchbank.swinburne.edu.au/vital/access/manager/Repository/swin:12

627

65. Singh, B., Karma,S. FDI in the Indian Retail Sector- Problems and Prospects.

International Journal of Research in Commerce, IT and Management.

volume:1(2011), pp 98-105

66. Singh, P., Kar, S. (2007). An insight into the growth of new retail formats in

India. Retrieved from www.iimahd.ernet.in/publications/data/2007-03-

04_PKSinha.pdf

67. Singh, S. Emergence of payment system in the age of electronic commerce:

The state of art. Asia Pacific Journal of Finance and Banking Research Vol. 3.

No. 3. 2009. pp.18-40.

68. Singh,M.(n.d). Foreign Direct investment in Retailing un India-Its emergence

398

& prospects. Retrieved from bimtech-retail.com/downloads/FDI-

RetailDude.pdf

69. Singhal, A. Changing India, Changing Consumption, Changing Consumers.

Technopak perspective, Volume 03, pp.01-11.

70. Sinha. (April 2009). “Ecommerce in India-The Real Challenges”

71. Sirari,A.(n.d.). Foreign Direct Investment in Indian Service Sector. IJER. pp

10-18

72. Spiller, P, .Lohse, G. (n.d.). A Classification of Internet Retail Stores.

Retrieved from portal.acm.org/citation.cfm?id=1189834

73. Sudalaimuthu, S., Lilly, J. (n.d.). Emerging Trends Of E-commerce in India.

Retrieved from www.fibre2fashion.com/.../emerging-trend-of-e-commerce-in-

india.pdf?

74. Suki, N., Ahmed, M., Thyagarajan, V. (n.d).Motivation and concern factors for

internet shopping: A Malaysian Perspective. Retrieved from

www.ejeta.org/second-issue/ejeta-2002.05.14.04.09.49.pdf

75. Sumanjeet (2008), “Factors Affecting the Online Shoppers‟ Satisfaction: A

Study of Indian Online Customers”, The South East Asian Journal of

Management, Vol. 11, No. 1, pp 3-11.

76. Sumanjeet (2008), “Securing Payment Systems in the Age of Electronic

Commerce”, International Journal of Management Research and Technology,

399

vol. 2, No. 1, pp 19-32.

77. Szymanski, D., Hise, R. (n.d.). E-Satisfaction: An initial examination.

Retrieved from Szymanski, %20e-satisfaction,

%20an%20initial%20examination.pdf.

78. Tripathi, A. (n.d.). Emerging trends in modern retail formats & customer

shopping behavior in Indian scenario: A meta-analysis & review. Retrieved

from analysees.co.uk/PDF/Emerging-Trends-in-Modern-Retail-Formats.pdf

79. Vaithianathan, S. (n.d.). A review of e-commerce literature on India and

research agenda for the future. Electron Commer Res (2010) 10: 83–97

DOI: 10.1007/s10660-010-9046-0

80. Walczuch, R., Seelen, J., Lundgren, H. (2001). Psychological determinants for

consumer trust in e-retailing. Retrieved from

http://dbis.rwth-aachen.de/conf/rseem2001/papers/walczuch.pdf

81. Wang, M. (n.d.). Assessment of e-service quality via e-satisfaction in e-

commerce globalization. Retrieved from

http://www.ejisdc.org/ojs2/index.php/ejisdc/article/viewFile/68/68

82. Yashaswi. (n.d.). E-retailing: Is India ready for it? Retrieved from

blog.jumadi.in/is-india-ready-for-e-retailing/

83. Zaman, M., Meng, M. (n.d.). Internet shopping adoption: A comparative study

400

on city and regional consumers. Retrieved from

smib.vuw.ac.nz:8081/WWW/ANZMAC2002/papers/pdfs/p300_zaman.pdf

84. (2007).New Consumer Dynamics: The impact on modern retailing. Retrieved

from http://www.pwc.com/gx/en/retail-consumer/dynamics/from-sao-paulo-

shanghai-new-consumer-dynamics-impact-modern-retailing.jhtml

85. (2009). Ninetieth Report on Foreign and Domestic investment in retail sector.

Retrieved from

http://www.prsindia.org/uploads/media/vikas_doc/docs/1244460168~~Foreign

%20&%20Domestic%20Investment%20in%20Retail%20Sector.pdf

86. (Dec 2010).KPMG predicts high demand, Rol in the Indian food retail and

logistics sector. LIVEJOURNAL. Retrieved from www.sclc.in/kpmg-predicts-

high-demand.htm

87. (n.d.)Service Sector. Retrieved from http://indiabudget.nic.in

401

BOOKS

1. Rao, A. (2008), “Research Methodology; For Management and Social Science‖,

Excel Books, New Delhi.

2. Bhattacharya, D. (2009), ― “Research Methodology”,( 2nd ed.). Excel Books,

New Delhi

3. Malhotra, N.(2006) ― “Marketing research: an applied orientation” PHI (5t h

ed.).

4. Kothari,C. “Research Methodology: Methods and Techniques”. ( 2nd ed.), NEW

AGE INTERNATIONAL (P) LIMITED, PUBLISHERS, New Delhi.

5. Beri,G.(2006). “Marketing Research”. (3 rd ed.). Tata McGraw-Hill, New Delhi.

6. Kotler,P., Keller,K ,Koshy,A. & Jha,M. (2009). “Marketing Management”.(13 th

ed.).Dorling Kindersley (India) Pvt.Ltd., New Delhi.

402

CONFERENCE PROCEEDINGS

1. Gopal, V., Suryanarayana, A. (n.d.). Growth Drivers and Challenges for

Organized Retailing in India. Paper presented at 2010 International Conference

on Business and Economics Research vol.1 (2011) © (2011) IACSIT Press, Kuala

Lumpur, Malaysia

2. Lennstrand, B., Wikström, S., Persson, C. (n.d.). E-commerce in a multi-channel

retailing context. Paper presented at the ITS2002 Conference in Seoul, Korea, 18-

21 August 2002.

3. Prassas, G., Pramataris, K., Papaemmanouil, O. (2001, July).Dynamic

recommendations in internet retailing. Paper presented at The 9th European

Conference on Information Systems Bled, Slovenia

4. Sreejith, A., Jagathy, R. (2007).Organized Retail Market Boom and Indian

Society. International Marketing Conference on Marketing & Society, (pp.603-

612).Kolkata

403

RESEARCH REPORTS

1. A CII-AT Kearney Report. (2006).Retail in India: Getting organized to drive

growth. New Delhi

2. AT Kearney. The BRIC Promise

3. Ablett, J., Baijal, A. (May 2007).The „Bird of Gold‟. The rise of Indian Consumer

market.

4. Shrivastava, B., Abhichandani, T. (2011).Report on Online Commerce. Mumbai:

Dr.Subho Ray, President, on behalf of Internet and Mobile Association of India.

5. Bhatia, D. (2007).Retail Sector.

6. (2010).BMI India Retail ReportQ1 2011.

7. CB RICHARD ELLIS. (January to June 2010).Market View: India Retail

8. CEA (March 2009).International Insider Series: Global Retail and Distribution.

9. Census of India 2001. (2003). Housing Profile: Gujarat. New Delhi.

10. Census of India 2001. Basic Data Sheet, District Bharuch.

11. Census of India 2001. Basic Data Sheet, District Surat.

12. Census of India 2001. Basic Data Sheet, District Navsari.

13. Census of India 2001. Basic Data Sheet, District Valsad.

14. Checkpoint. (2010).The Global Retail Theft Barometer 2010.

15. CII-AT Kearney. (2006).Retail in India-getting Organized to drive growth.

16. Datamonitor, O. (2008).Internet access in India, Industry profile, Datamonitor,

July 2008.

17. DIBD-OMII. (October 2010).The Indian Food Industry.

18. Deloitte. (2010).Indian retail market: Changing with the changing times.

404

19. Deloitte. (October 2009).Emerging from the downturn: Global Powers of

Retailing 2010.London.

20. Deloitte. (2011).Leaving Home Global Powers of Retailing 2011.London.

21. DEMETER GROUP. (2011).Retail Industry 2010 Review and 2011 Outlook. San

Francisco.

22. Dryden. (2001).Business-To-Consumer E-Commerce Statistics.

23. Economic Survey 2007-2008. State wise literacy rate (1951-2001).

24. ERNST&YOUNG. (2010).Retail

25. ERNST&YOUNG. (March 2009).Organizing for organized retail in India.

26. ERNST&YOUNG. (2008).Retail market and Opportunity. Gurgaon.

27. eTechnology Group. (September 2007).Consumer E-commerce in India

2006/07.Mumbai.

28. Euromonitor International Ltd. World Retail Data. London.

29. Euromonitor International Ltd. (2008). Annual Gross Income – India.

30. Frank, K. (2010).India Organized Retail Market Diagnosis & Outlook.

31. FICCI. (July 2009).FMCG Sector: Road Ahead.

32. Gupta, P. Organized Retail in India. The Next Growth Frontier.

33. Gupta, R. (2010).Overview of India‟s Consumer and Retail Sector.

34. IAMAI. (2010).I-Cube 2009-10: Internet in India .Mumbai: Dr.Subho Ray.

35. IAMAI. (July 2010).Report on Mobile VAS in India: 2010.

36. IAMAI. (March 2011).Report on Online Commerce. Mumbai: Dr.Subho Ray.

37. IBEF. (2009).RETAIL

38. I-Cube. (2009).I-Cube 2008: Internet in India. Mumbai.

405

39. I-Cube. (2007).Internet in India. A Report by IMRB International and IAMAI.

40. IMAGES F&R Research. India Retail Report 2009.New Delhi.

41. IMAGES Retail, August 2005.

42. IMRB International. (December 2010).Internet Usage and Habits of Cyber Café

Users.

43. IMRB International. (December 2009).Mobile Internet in India. Mumbai: Dr.

Subho Ray.

44. IOAI (2005).Ecommerce Security 2005.A survey by Internet and Online

Association.

45. Interbrand. (2011).Best Retail Brands 2011.UK.

46. International Monetary Fund. (April 2009).World Economic Outlook: Crisis and

Recovery. Washington.

47. Jaggi, R. (2009).Prospects in Indian Retail Sector.

48. Karamchandani, D. (January 2011).India Retail Apparel. Mumbai.

49. KPMG. Accelerating growth in Gujarat.

50. KPMG. FDI in Multi-Brand Retail Trading.

51. KPMG. (2005).Indian Retail: on the fast track, Time for bridging capability gaps.

52. KPMG. (2009).Indian Retail: Time to change lanes.

53. KPMG. (December 2010).Sharing Knowledge on topical issue in retail industry.

54. KPMG. „Retail Outlook for China 2005‟.

55. KPMG. „Trends in Retailing-Germany‟.

56. My DECKER CAPITAL. (2011).China Retail Sector-Macro Trends.

57. NCAER, FCR, (n.d.). Twenty places to watch.

406

58. Nielsen. (January 2011).Global Consumer Confidence, Concerns and

Spending.USA.

59. (2009).Pantaloon Retail Limited: 2008-09 ANNUAL RESULTS.

60. PricewaterhouseCoopers. (2007).Retailing 2015: New Frontiers.

61. Pwc. Strong and Steady 2011 Outlook for Retail and Consumer Product Sector in

Asia.

62. Ramkumar, D. (March 2011).Role of Agriculture in Indian Retail. New Delhi.

63. RASTOGI, R. India: Country Report on E-commerce initiatives.

64. Sage Pay. (2010). The E-Business Benchmark Report.

65. Sahni, H. (September 2006).The changing face of organized retail & it‟s potential

impact on packaging industry. Gurgaon.

66. Shah, D. (July 2010).Retail industry gearing for expansion albeit cautiously:

CARE Research. Mumbai.

67. (2010).SHOPPERS STOP: START SOMETHING NEW

68. Singhal, A. (2009).India Growth Story: Pyramid To Diamond-Rise of Consuming

Class.

69. Singhal, A. (November 2010). India 2015: A New Economy, New Consumer, New

Opportunity for Home Textile and Furnishings.

70. (2011).Survey, FICCI Economic Outlook. New Delhi.

71. Technopak. Unlocking the potential of India‟s Gems & Jewellery Sector. Ireland.

72. Rajpal, A., Singh, P.Technopak. The Indian Retail Landscape: Now and Beyond.

73. The 2008 AT Kearney Development Index. (2008).Emerging Opportunities for

Global Retailers. Chicago.

407

74. The 2009 AT Kearney Development Index. (2009).Windows of Hope for Global

Retailers. Chicago.

75. The 2010 AT Kearney Development Index. (2010).Expanding Opportunities for

Global Retailers. Chicago.

76. The IMAP. (2010).Retail Industry Global Report-2010.

77. (October 2010).The Indian Food Industry.

78. (April 2010).The Indian Telecom Service Performance indicators October-

December 2009.New Delhi.

79. The Investment Commission, G.o. (2008).India: Opportunities in world‟s largest

democracy. Mumbai: Repro India Ltd.

80. UNCTAD. (2001).E-commerce and development report 2001.

81. Wilson, L. (2011).Retail Industry Study.

408

THESIS (Unpublished)

1. Gunnnesson, T., Soderlund, K. (n.d). Creative competitive advantage in mature e-

retail markets. Handelshogskolan i Stockholm.

2. Mao, D. (2010). A Study of Consumer Trust in Internet Shopping And the

Moderating Effect of Risk Aversion in Mainland China. Hong Kong Baptist

University, Hong Kong

3. Massagli, M. (2000). E-tail VS Retail: The Future of the downtown regional

shopping centre. Massachusetts institute of technology.

4. NUR ZAILAN BIN OTHMAN (2008). Integrating consumer trust in building an

e-commerce website. Faculty of Computer Science and Information

SystemUniversiti Teknologi Malaysia.

5. Persson, C. (2001). Strategies for enhancing consumer interaction in electronic

retailing. Royal Institute of Technology, Sweden.

6. Spiller, P., Lohse, G. (n.d). A classification of internet retail store. University of

Pennsylvania, Philadelphia, Pennsylvania.

7. Xaun, W. (2007). Factors Affecting The Achievement Of Success In E-Tailing In

China‟s Retail Industry: A Case Study Of The Shanghai Brilliance Group.

Southern Cross University, Australia.

409

WEBSITES

1. Indian Retail Opportunities, Challenges and Outlook. Retrieved September

05, 2011, from http://www.dnb.co.in/IndianRetailIndustry/insight.asp

2. Basu,P. (2010).Key driver of growth in Indian Retail. Retrieved June 10,

2011, from http://www.slideshare.net/pinakibasu100/key-drivers-of-growth-

in-indian-retail

3. NV Sivakumar. (n.d.). Indian retail embraces private labels. Retrieved July 10,

2011, from http://retail.franchiseindia.com/magazine/2011/june/Indian-retail-

embraces-private-labels_46-3-1/

4. (n.d.). An analysis of Foreign Direct Investment in India. Retrieved July 12,

2011 from

http://www.lawyersclubindia.com/articles/print_this_page.asp?article_id=341

8

5. (n.d.).Shop online Tension free from best shopping networks. Retrieved from

http://www.wizardjournal.com/tech-reviews/online-shopping-networks-

india.html

6. (n.d.). Online payment security. Retrieved from

http://www.electronicpayments.co.uk/security.jsp

7. (n.d.). SPAR India. Retrieved from

http://www.sparindia.com/Sections.aspx?secid=51&MenuID=6

8. (n.d.). Types of Retail Outlets. Retrieved from

http://www.managementstudyguide.com/types-of-retail-outlets.htm

410

9. Kumar ,R. (n.d.). Types of Retail Formats in India. Retrieved July 25, 2011

from http://www.ehow.com/list_6679006_types-retail-formats-india.html

10. (n.d.). 8 Most Sought Ways to Pay for Online Goods Purchase in India.

Retrieved July 15, 2011 from http://www.sendmoneyindia.org/blog/8-most-

sought-ways-to-pay-for-online-goods-purchase-in-india/

11. Ameen,S. Difference Between B2B and B2C Explained Thoroughly.

Retrieved August 10, 2011 from http://community.tradekey.com/article-

34/Difference_Between_B2B_and_B2C_Explained_Thoroughly.html

12. http://www.hypercityindia.com/contact.asp

13. (n.d).Nilgiri‟s at the heart of great taste. Since 1905. .Retrieved August 15,

2011 fromhttp://www.nilgiris1905.com/aboutus.asp

14. (n.d.). Retail Outlets, THE „In & Out‟ CONCEPT. Retrieved August 16, 2011

from http://www.bharatpetroleum.com/wheels/inOutStores.asp

15. (n.d.).PROMART: Big Brands, Big Discounts, 365 Days. Retrieved August

17, 2011 from http://www.promart.org/about_us.html

16. http://www.thelootstores.com/

17. (n.d.) Shopping Malls in India to Grow By an Unbelievable 50%, from 190

Now to 280 in 2011: CBRE Retrieved August 18, 2011from

http://www.bizindia.net/news/News.asp?newsID=404&catID=61

18. (n.d.).Croma. Retrieved from

http://www.cromaretail.com/aboutus/overview.html

19. (n.d.) Ethnicity India‟s First Modern Ethnic Retail Brand Retrieved on August

20, 2011 from http://www.pantaloonretail.in/fashion-ethnicity.asp

411

20. Mittal,S. Easy day‟s for bharti? Learning from the Reliance experience, the

Bharti-Wal-Mart combine is kicking off its retail operations in a low-key

manner. Retrieved on August 21, 2011 from

http://www.businessandeconomy.org/03042008/storyd.asp?sid=3122&pageno

=1

21. (n.d.) .Reliance tend to opens 150 stores by 2012. Retrieved on August 21,

2011 from

http://news.infibeam.com/blog/news/2011/01/01/reliance_trends_opens_150_

new_stores_by_2012.html

22. (n.d.).Music World is India‟s largest chain of music store retailing: RPG.

Retrieved from

http://www.rpggroup.com/our_business/retail/music_world.aspx

23. (n.d.). U.S. Retail Industry Overview. Retrieved from

http://www.plunkettresearch.com/retailing%20stores%20market%20research/i

ndustry%20statistics

24. (n.d.). Introduction to the Retail Industry. Retrieved from

http://www.plunkettresearch.com/retailing%20stores%20market%20research/i

ndustry%20overview

25. (n.d.). What is Costco? Retrieved from

http://www.costco.co.uk/what_is_costco/what_is_costco.htm

26. (n.d.). Retail: Overview. Retrieved from

http://ww2.prospects.ac.uk/cms/ShowPage/Home_page/Explore_job_sectors/

Retail/overview/p!egiLLL

412

27. (n.d.). Retail: Overview. Retrieved from

http://www.prospects.ac.uk/industries_retail_overview.htm

28. (n.d.). J Sainsbury plc. Retrieved from

http://www.j-sainsbury.co.uk/index.asp?pageid=12

29. RNCOS. (n.d.). Rising Online Sales Driving the Brazilian Retail Industry.

Retrieved from http://www.freeprnow.com/pr/rising-online-sales-driving-the-

brazilian-retail-industry

30. (n.d.).METRO GROUP - the Driving Force in International Trade and Retail.

Retrieved from

http://www.metrogroup.de/internet/site/metrogroup/node/9280/Len/index.htm

l

31. (n.d.). Metro AG. Retrieved from http://en.wikipedia.org/wiki/Metro_AG_

32. (n.d.). Retail and Wholesale Industry. Retrieved from http://www.german-

business-portal.info/GBP/Navigation/en/Business-Location/Service-

Industries/retail-and-wholesale-industry,did=336586.html?view=renderPrint

33. (n.d.).Skills shortage predicted in Indian service sector. Retrieved from

http://www.randstad.com/the-world-of-work/skills-shortage-predicted-in-

indian-service-sector

34. (n.d.) Making Progress in Preventing Shrink. Retrieved from

http://www.randstad.com/the-world-of-work/skills-shortage-predicted-in-

indian-service-sector

413

35. (n.d.). Indian Retail: A Growth Story. Retrieved from

http://www.jagranjosh.com/articles/Indian-Retail-A-Growth-Story-

1294393971-1

36. (n.d).Evolution of the Indian Retail Sector. Retrieved from

http://www.naukrihub.com/india/retail/overview/evolution/

37. (n.d.) AN ANALYSIS OF INDIAN RETAIL INDUSTRY. Retrieved from

http://www.docstoc.com/docs/27855682/AN-ANALYSIS-OF-INDIAN-

RETAIL-INDUSTRY

38. (2010).Indian Retail Industry Trends. Retrieved from

http://www.slideshare.net/hemanthcrpatna/a-dissertation-report-on-indian-

retail-industry-trends.

39. Tyagi, E. (n.d). Foreign Direct Investment in Indian Retail Sector – An

Analysis. Retrieved from http://www.legalindia.in/foreign-direct-investment-

in-indian-retail-sector-%E2%80%93-an-analysis

40. FICCI & Austrade. (n.d.). Retail Sector: Economic & Regulatory Enablers.

Retrieved from http://www.indianwineacademy.com/india_in_numbers.asp

41. (n.d.). A project report on consumer preference towards organized and

unorganized retail stores. Retrieved from

http://www.slideshare.net/hemanthcrpatna/a-project-report-on-consumer-

preference-towards-organized-and-unorganized-retail-stores

42. (n.d). Deeper Relax Norms for Cash and Carry Format. Retrieved from

http://www.business-standard.com/

414

43. (n.d.). India Retail Sector. Retrieved from

http://business.mapsofindia.com/india-industry/retail.html

44. (n.d.). Indian Retail Industry-Its Growth, Challenge and Opportunity.

Retrieved from http://www.fibre2fashion.com/industry-article/free-retail-

industry-article/indian-retail-industry-its-growth-challenges-and-

opportunities/indian-retail-industry-its-growth-challenges-and-

opportunities7.asp

45. Plunkett Research, Ltd. (n.d.). Introduction to the Retail Industry. Retrieved

from

http://www.plunkettresearch.com/retailing%20stores%20market%20research/i

ndustry%20overview

46. (n.d.). Shoppers stop profile. Retrieved from

http://www.slideshare.net/jas.bhatia/shoppers-stop

47. (n.d). Trent. Retrieved from

http://www.tata.com/company/profile.aspx?sectid=f4fpW5pl8MY=

48. (n.d). Retail Companies India. Retrieved from

http://www.globalretailbusiness.com/company/retail-companies-india.html

49. (n.d.). Lifestyle Department Stores. Retrieved from

http://www.landmarkgroupme.com/retail/landmark-brands/lifestyle-

department-stores/

50. (May 18, 2011). Online sales soar in SA. Retrieved August 10, 2011 from

http://www.thezimbabwean.co.uk/news/39694/online-sales-soar-in-sa.html

415

51. (n.d.). Mobile commerce sales 2010-2016. Retrieved August 10, 2011 from

http://www.internetretailer.com/trends/sales/

52. (Sep 20, 2004).CHAUPAL SAGAR - Unlocking rural markets. Retrieved

August 17, 2011from http://www.itcportal.com/about-itc/newsroom/press-

reports/PressReport.aspx?id=627&type=C&news=Tradition-comes-alive

53. Parikh,A. (June 13, 2006). Electronic retail growth estimated to click @ 30%.

Retrieved June 29, 2011 from http://www.sify.com/finance/electronic-retail-

growth-estimated-to-click-30-news-default-jegrAuiebef.html

54. (July 2006).e-Commerce in India: Making a comeback. Retrieved from

http://www.nasscom.in/Nasscom/templates/Normal Page.aspx? =id=49732

55. (September 15, 2006). Why hyper marts are a hit in India. Retrieved August

14, 2011 from http://www.rediff.com/money/2006/sep/15spec.htm

56. (November 3, 2006). Reliance Fresh retail supermart opens in Hyderabad.

Retrieved August 16, 2011 from

http://www.dancewithshadows.com/business/reliance-fresh.asp

57. (August 14, 2007). Reliance Retail launches hypermarket in Ahmedabad.

Retrieved August 12, 2011 from

http://www.inrnews.com/realestateproperty/india/ahmedabad/reliance_retail_l

aunches_hyper.html

58. (AUGUST 15, 2007). Indian Retail Mad Rush and the Problems. Retrieved

from http://www.retailtechblog.com/2007/08/indian-retail-mad-rush-and-

problems.html

416

59. (January 14, 2008). Trent's Star Bazaar comes to Bangalore. Retrieved from

http://www.tata.com/company/releases/inside.aspx?artid=tpgk8u5Tltk=

60. Chaudhary,D. (Mar 4 2008). As organized retailing takes off in India, so do

discount chains. Retrieved May 20, 2011 from

http://www.livemint.com/2008/03/03230536/As-organized-retailing-takes-

o.html

61. (Apr 16, 2008) Bharti opens its first retail store „Easy Day. Retrieved on

August 20, 2011 from http://www.financialexpress.com/news/bharti-opens-

its-first-retail-store-easy-day/297631/2

62. Kumar, P. (July 06, 2008). Organized Retail In India. Retrieved from

http://blogs.expressindia.com/showblogdetails.php?contentid=306131

63. IBEF. (September 19, 2008). Indian retail to touch US$ 390.68 billion mark

by 2010. Retrieved from

http://www.ibef.org/artdisplay.aspx?tdy=1&art_id=20343&cat_id=60

64. (December 24, 2008). Bharti Retail expands via compact hypermarket

segment. Retrieved on August 21, 2011 from

http://news.franchiseindia.com/retail/Bharti-Retail-expands-viacompact-

hypermarket-segment-324/

65. (February 26, 2009). Trouble in Store: A Setback for India's Organized Retail

Sector. Retrieved August 17, 2011 from

http://knowledge.wharton.upenn.edu/india/article.cfm?articleid=4355

417

66. Porush. (July 31, 2009).India‟s Online Retail Saga. Retrieved August 20,

2011, from http://www.watblog.com/2009/07/31/indias-online-retail-saga-a-

review/

67. (August 14, 2009). Hariyali Kisaan Bazaar: Developing Rural Retail Business

in India. Retrieved August 17, 2011from

http://www.farmingfirst.org/2009/08/hariyali-kisaan-bazaar-developing-rural-

businesses-in-india/

68. (October, 2009). EBay. Retrieved http://en.wikipedia.org/wiki/EBay.

69. Fourth Dimension. (November 11, 2009). Organized Retail in India to

Witness Double Digit Growth. Retrieved from

http://www.blogofindia.in/organized-retail-in-india-to-witness-double-digit-

growth/

70. (November 25, 2009). No negative impact of organized retail on unorganized

sector. Retrieved July 13, 2011 from http://www.business-

standard.com/india/news/no-negative-impactorganised-retailunorganised-

sector/79169/on

71. (December 29, 2009). ORGANIZED VS UNORGANIZED RETAIL

SECTOR. Retrieved July 13, 2011 from

http://seedsnapster.blogspot.com/2009/12/organized-vs-unorganized-retail-

sector.html

72. Sinha. (January 19, 2010). Retrieved from http://www.pluggd.in/broadband-

speed-in-india2-297/

418

73. (Feb 03, 2010). Bharti Retail takes store tally to 59 in north India. Retrieved

on August 21, 2011 from http://www.franchise-

plus.com/Fullstory.asp?news_id=3776&cat_id=3

74. (FEBRUARY 15, 2010).How did organized retail shape in India? Retrieved

from http://india.retailmantra.com/2010/02/how-did-organized-retail-shape-

in-india.html

75. (March 8, 2010). E-retail will influence 53% of purchases by 2014, Forrester

says. Retrieved August 10, 2011 from

http://www.internetretailer.com/2010/03/08/e-retail-will-influence-53-of-

purchases-by-2014-forrester-says

76. Retailnu (April 9, 2010).Retailers work under one roof by sharing space.

Retrieved July 25, 2011 from

http://retailnu.wordpress.com/2010/04/09/retailers-work-under-one-roof-by-

sharing-space/

77. (May 03, 2010).How to shop online on eBay India. Retrieved July 15, 2011

from http://mrintech.com/how-to-do-shopping-on-ebay-india

78. (June 30, 2010). Asia-Pacific region embraces use of credit and debit cards.

Retrieved August 9, 2011 from http://www.usatoday.com/money/world/2010-

06-30-chinadebt30_CV_N.htm

79. Money life Digital Team (September 02, 2010). India loses $65 billion every

year due to inefficient supply chain systems. Retrieved from

http://www.moneylife.in/article/4/8786.html

419

80. Oberai,V. (September 09, 2010). High Attrition: A Concern? Retrieved from

http://retail.franchiseindia.com/articles/Retail-Operations/HR-and-

People/High-Attrition-A-Concern-265/

81. Malhotra, A. (Sept. 20, 2010).Nielson Report on top online shopping trends in

India. Retrieved August 9, 2011 from http://www.indiasocial.in/nielsen-

global-online-shopping-report/

82. (October 24, 2010).Retail Business. Retrieved from

http://askretail.blogspot.com/2010_10_01_archive.html

83. Hemant Batra. (November 3, 2010). FDI in Retailing Sector in India-Pros &

Cons. Retrieved July 11, 2011, from http://www.legallyindia.com/1468-fdi-in-

retailing-sector-in-india-pros-cons-by-hemant-batra

84. Technopak Advisors. (November 15, 2010). KIT: Consumer durables and

electronics retail in India. Retrieved from http://www.business-

standard.com/india/news/kit-consumer-durableselectronics-retail-in-

india/414786/

85. (Nov 24, 2010).India tops in retail theft. Retrieved from

http://www.businesseconomics.in/?p=65

86. (December 09, 2010). Trent Hypermarket to launch Tesco products in India.

Retrieved August 20, 2011 from

http://www.tata.com/company/Media/inside.aspx?artid=CA6fF9MUh5E=

87. (Dec 13, 2010). Usage of Credit Cards Surging in India. Retrieved August 9,

2011 from http://www.rncos.com/Press_Releases/Usage-of-Credit-Cards-

Surging-in-India.htm

420

88. (December 23, 2010). FutureBazaar Website Hacked, Down For 48 Hours.

Retrieved July 25, 2011 from http://retail-guru.com/futurebazaar-website-

hacked-down-for-48-hours/

89. (Dec 24, 2010). Bharti Retail expands in Central India, forays into

Chhattisgarh. Retrieved on August 21, 2011 from

http://citiesbazar.com/india/chhattisgarh/easyday_raipur-241210.php

90. Rastogi,A. (JANUARY 18, 2011). Indian Retailers offering Loyalty

Programmes to woo consumers! Retrieved August 7, 2011 from

http://trak.in/tags/business/2011/01/18/indian-retailers-loyalty-programmes/

91. Xinhua. (January 19, 2011). China's e-commerce turnover up 22% in 2010.

Retrieved from http://www.chinadaily.com.cn/bizchina/2011-

01/19/content_11879504.htm

92. (January 20, 2011). China's retail sales up 18.4% in 2010. Retrieved from

http://www.chinadaily.com.cn/imqq/bizchina/2011-

01/20/content_11889634.htm

93. (Jan 21, 2011). Rasul Bailay. Future Group plans wholesale stores in rural

markets. . Retrieved August 19, 2011from

http://www.livemint.com/2011/01/20215319/Future-Group-plans-wholesale-

s.html?atype=tp

94. Xinhua. (January 21, 2011). Retail sales in China to grow 15% in 2011.

Retrieved from http://www.chinadaily.com.cn/bizchina/2011-

01/21/content_11896242.htm

421

95. YouthKiAwaaz. (January 22, 2011). Retail Sector Gearing Up For FDI, Are

Local Retailers Worried? Retrieved July 07, 2011, from

http://www.youthkiawaaz.com/2011/01/fdi-in-indian-retail-industry/

96. Mankani,Y. (January 26, 2011). Internet Usage Statistics of India-A 2010

Report. Retrieved July14, 2011 from

http://www.goospoos.com/2011/01/india-internet-broadband-users-gender-

age-statistics-2010/

97. Pahwa,N. (January 29, 2011). PayPal Restricts Payments To India, Bars

Purchases; Why They‟re Right. Retrieved July 17, 2011 from

http://www.medianama.com/2011/01/223-paypal-india-rbi/

98. (February 2, 2011). India's 20 hottest e-commerce startups. Retrieved August

10, 2011 from http://www.rediff.com/business/slide-show/slide-show-1-tech-

indias-20-hottest-e-commerce-sites/20110202.htm

99. Mitter,S. (Feb 16, 2011). Online retailing logs 50% growth. Retrieved August

20, 2011 from http://www.financialexpress.com/news/online-retailing-logs-

50-growth/750664/0

100. AMBREEN ATHAR. (February 20, 2011). India's e-retail outlook. Retrieved

July 14, 2011 from http://www.newzglobe.com/article/20110220/indias-e-

retail-outlook

101. Carini,A. (February 28, 2011). European Online Retail Forecast 2010 To

2015. Retrieved August 10, 2011 from

http://www.forrester.com/rb/Research/european_online_retail_forecast,_2010

_to_2015/q/id/58597/t/2

422

102. Wauters, R. (February 28th, 2011).Forrester: Online Retail Industry In The

US Will Be Worth $279 Billion In 2015. Retrieved from

http://techcrunch.com/2011/02/28/forrester-online-retail-industry-in-the-us-

will-be-worth-279-billion-in-2015/

103. (March 01, 2011). Retail Industry Expects Boom in 2011.Retrieved from

http://newsystocks.com/news/3985615/index-2.html

104. My Capital. (March 2011). China‟s Retail Industry Development Prospect.

Retrieved from

http://www.mydeckercapital.com/Documents/20110411%20MDC%20China

%20Retail%20Industry%20Research%20Report%20EN%20.pdf.

105. (July, 2011). Brazil Retail Report Q3 2011. Retrieved from

http://www.bizreportshop.com/product/bmi/Brazil-Retail-Report-Q2-

2011_179494.html

106. (March 4th, 2010).Reliance footprints expand in Bangalore. Retrieved on

August 21, 2011 from http://www.reliance-tracker.in/tag/reliance-footprint/

107. Hogg,C. (March 7, 2011). China's online retail booms as consumer base

grows. Retrieved August 15, 2011 from http://www.bbc.co.uk/news/business-

12662127

108. Desai,A. (MARCH 8, 2011). India crosses 800 Million Telecom Subscribers –

Adds 19m mobile users in Jan! Retrieved August 7, 2011 from

http://trak.in/tags/business/2011/03/08/indian-telecom-subscriber-growth-

january-2011/

423

109. Schonfeld,E. (March 8th, 2010). Forrester Forecast: Online Retail Sales Will

Grow To $250 Billion By 2014. Retrieved August 10, 2011 from

http://techcrunch.com/2010/03/08/forrester-forecast-online-retail-sales-will-

grow-to-250-billion-by-2014/

110. Donnell, S. (Mar 18, 2011). U.K. Consumer Confidence at Record Low on

Economic Worries. Retrieved from http://www.bloomberg.com/news/2011-

03-18/u-k-consumer-confidence-declines-to-record-low-on-economy-jobs-

concerns.html

111. (March 30, 2011).Research and Markets: Global Retail Report 2011.

Retrieved from

http://www.bloomberg.com/apps/news?pid=conewsstory&tkr=MEO:GR&sid

=ac9Nw82NKaSg

112. (April 1, 2011). World's top 10 retail giants. Retrieved August 16, 2011 from

http://www.rediff.com/business/slide-show/slide-show-1-worlds-top-10-retail-

giants/20110401.htm

113. Akrani,G. (April 02, 2011).What is Departmental Store? Meaning and

Feature. Retrieved from http://kalyan-city.blogspot.com/2011/04/what-is-

departmental-store-meaning-and.html

114. Wentz,L. (April 06, 2011). Online Sales Growing 18% a Year in Brazil,

Forrester Says. Retrieved August 10, 2011 from

http://adage.com/article/global-news/online-sales-growing-18-a-year-brazil-

forrester/226816/

424

115. Krautstrunk, M. (April 8, 2011). U.S. Retail Industry: Ripe For E-Commerce.

Retrieved from http://www.resourcenation.com/blog/u-s-retail-industry-ripe-

for-e-commerce/32059/

116. (Apr 14th 2011). Retailing in India. Send for the supermarketers. Retrieved

August 16, 2011 from

http://www.economist.com/node/18560587?story_id=18560587&fsrc=rss

117. (April 25, 2011). Rural retail gets momentum in state. Retrieved August 19,

2011from http://www.ibef.org/artdisplay.aspx?cat_id=60&art_id=28618

118. Kamath, R. (May 7, 2011). Spencer's Retail may break even in 18 months.

Retrieved on August 21, 2011 from http://www.business-

standard.com/india/news/spencers-retail-may-break-even-in-18-

months/434791/

119. (May 9, 2011). White revolution in the hinterland as demand booms.

Retrieved August 19, 2011from

http://www.dnaindia.com/money/report_white-revolution-in-the-hinterland-

as-demand-booms_1541000

120. Sreya. (May 12, 2011). Decline in Internet Speed In India. Retrieved from

http://www.gev.com/2011/05/decline-in-internet-speed-in-india/

121. Rueter, T. (May 13, 2011).Wal-Mart invests in Chinese e-retailer. Retrieved

from http://www.internetretailer.com/2011/05/13/wal-mart-invests-chinese-e-

retailer

122. (n.d.).Discount Retailing in India. Retrieved May 20, 2011 from

http://www.indiareports.com/articles/discount_retailing_in_India_retailer.aspx

425

123. (May 23, 2011). Online retail sales growing in South Africa. Retrieved August

10, 2011 from http://www.mydreamcourse.co.za/blog/2011/05/23/online-

retail-sales-growing-in-south-africa/

124. (26 MAY 2011).The growth of China B2C slowed down in Q1 2011 and

Taobao stays leader. Retrieved August 10, 2011 from http://china-screen-

news.com/2011/05/the-growth-of-china-b2c-slowed-down-in-q1-2011-and-

taobao-stays-leader-analysys-international/

125. Kumar,M. (Jun 2, 2011). UPDATE 1-Foreign investment in Indian retail still

faces hurdles. Retrieved July 11, 2011, from

http://www.reuters.com/article/2011/06/02/india-retail-

idUSL3E7H21C920110602

126. (June 7, 2011). Global e-commerce to reach $1.4 trillion in 2015. Retrieved

August 9, 2011 from http://www.internetretailer.com/2011/06/07/global-e-

commerce-reach-14-trillion-2015

127. (June 08, 2011). Pranab hints at further liberalizing FDI policy. Retrieved July

13, 2011 from http://www.rediff.com/business/report/pranab-hints-at-further-

liberalising-fdi-policy/20110608.htm

128. Khatau,P. (June 14, 2011). E-Retail Therapy. Retrieved August 20, 2011,

http://mumbaiboss.com/2011/06/14/e-retail-therapy/

129. Carrefour to offer online shopping in India. (June 21, 2011). Retrieved

August, 2011 from http://www.moneylife.in/article/carrefour-to-offer-online-

shopping-in-india/17464.html

426

130. Kirmani,S. (July 4, 2011). Building Trust on Ecommerce Home Pages.

Retrieved August 7, 2011 from

http://www.uxmatters.com/mt/archives/2011/07/building-trust-on-

ecommerce-home-pages.php

131. (JULY 5, 2011).Online Retail Industry Report-2011 Assocham survey.

Retrieved August 9, 2011 from http://www.liveblogs.in/2011/07/online-retail-

industry-report-2011.html

132. (n.d.). Online Shopping. Retrieved July 14, 2011 from

http://en.wikipedia.org/wiki/Online_shopping

133. (n.d.). Payment Gateway Integration. Retrieved July 15, 2011 from

http://www.weblinkindia.net/ecommerce-solutions/payment-gateway-

solutions.htm

134. (n.d.). PayPal. Retrieved July 17, 2011 from

http://en.wikipedia.org/wiki/PayPal#India

135. (n.d.). E-CASH - Anonymous Electronic Payments. Retrieved July 17, 2011

from http://cui.unige.ch/~deriazm/apps/ecash/

136. (n.d.).ELECTRONIC CASH. Retrieved July 17, 2011 from

http://ishcmcwiki.wikispaces.com/electronic+cash

137. Singh,B. (August 7, 2011). What Will Be the Online Retail Scene in India By

2012? Retrieved September, 2011 from

http://www.imediaconnection.in/article/306/Marketing/what-will-be-the-

online-retail-scene-in-india-by-2012.html

427

138. (n.d.). Multi-Channel Retailing. Retrieved August 8, 2011 from

http://www.emarketer.com/Report.aspx?code=emarketer_2000476

139. (n.d.).India Internet. Retrieved August 8, 2011 from

http://digitalroutellc.com/research/india-internet/

140. (August 10th, 2007).HyperCITY to setup 68 stores in India. Retrieved August

11, 2011 from http://propertybytes.indiaproperty.com/index.php/city-

scape/hypercity-to-set-up-68-stores-in-india

141. (n.d.).eBay Retrieved August 11, 2011.

http://pages.ebay.in/aboutebay/thecompany/companyoverview.html

142. (n.d.). Avenue Super Marts Ltd. Retrieved August 12, 2011

fromhttp://www.dmartindia.com/about.html

143. (n.d.). Formats. Retrieved August 12, 2011 from

http://www.spencersretail.com/cms.php?page=formats

144. (n.d.) Store Locator. Retrieved August 12, 2011 from

http://www.spencersretail.com/store-locator.php?submenuheader=0

145. (n.d.)Product &Services. Retrieved August 14, 2011 from

http://www.morestore.com/hyper_product.html

146. (n.d.) More. Retrieved August 15, 2011 from

http://en.wikipedia.org/wiki/More_%28store%29

147. (n.d.).At a Glance. . Retrieved August 15, 2011 from

http://www.morestore.com/supermarket.html

148. (n.d.). Supermarket. Retrieved August 15, 2011

fromhttp://en.wikipedia.org/wiki/Supermarket

428

149. (n.d.). List of convenience stores. Retrieved August 16, 2011

fromhttp://en.wikipedia.org/wiki/List_of_convenience_stores#India

150. (n.d.). Convenience Stores. Retrieved August 16, 2011 from

http://business.mapsofindia.com/india-retail-industry/formats/convenience-

stores.html

151. (n.d). Pantaloon retail: General merchandise. Retrieved August 16, 2011 from

http://www.pantaloonretail.in/merchandise-brand_factory.asp

152. (n.d.).Mega Mart: About Us. Retrieved August 16, 2011 from

http://megamartstores.com/html/general/aboutus.html

153. (n.d.). Mydollarstore. Retrieved August 17, 2011 from

http://india.businessesforsale.com/indian/franchises/opportunities/mydollar-

store-franchise

154. (n.d.) How do Dollar Stores Stay in Business? Retrieved August 17, 2011

from http://www.wisegeek.com/how-do-dollar-stores-stay-in-business.htm

155. (n.d). Pantaloon retail: Store Locator. Retrieved August 17, 2011from

http://www.pantaloonretail.in/storelocator-

all.asp?id=0&store_id=6&Submit=Go

156. (n.d.). Hariyali Kisaan Bazaar. Retrieved August 17, 2011from

http://www.dscl.com/Business_Agree_HarKisBzr.aspx

157. (n.d.). Titan Company Profile. Retrieved August 20, 2011 from

http://titan.co.in/corporate/company-profile

158. (n.d.) Pantaloon. Retrieved on August 20, 2011 from

http://pantaloon.futurebazaar.com/indexPantaloon.jsp

429

159. (n.d.) Food: Pantaloon. Retrieved on August 20, 2011 from

http://www.pantaloonretail.in/food-spbar.asp

160. (n.d.) .Landmark Group: Retail. Retrieved on August 21, 2011 from

http://www.landmarkgroupme.com/retail/

161. (September 2011). Retail. Retrieved from

http://www.ibef.org/industry/retail.aspx

162. Implications of FDI in retail. (Tue, 13 Sep 2011). Retrieved July 13, 2011

from http://www.indianretailer.com/indianretailer0607/infocus02.php

163. (13 September 2011). Tesco and Walmart could move into India to solve

country's food problems. Retrieved from

http://www.telegraph.co.uk/finance/globalbusiness/8286994/Tesco-and-

Walmart-could-move-into-India-to-solve-countrys-food-problems.html

164. (October 31st, 2006). Reliance Fresh: Reliance enters the retailing market.

Retrieved August 16, 2011 from http://business.techwhack.com/1294-

reliance-fresh/

165. (n.d.) Affiliated Companies: Pantaloon Retrieved on August 20, 2011 from

http://www.pantaloonretail.in/affiliate_comp.asp