Cashless Catering

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Cashless Catering 2011

Text of Cashless Catering

  • WILLINGDON COMMUNITY SCHOOL

    Willingdon Community School Broad Road Eastbourne BN20 9QX

    ANINSIGHTTOTHENEWCASHLESSSCHOOLMEALSSYSTEM

    FORPARENTS/CARERSANDSTUDENTS

    PreparedforWILLINGDONCOMMUNITYSCHOOL

    ByCunninghamsCashlessCateringSystems

  • WILLINGDON COMMUNITY SCHOOL

    Willingdon Community School Broad Road Eastbourne BN20 9QX

    WhatisaCashlessSystem?AttheheartofthecashlesssystemthereisacomputercontrolledbyI.M.P.A.C.T.Software.Thisallowsthesystemtorecogniseeachindividualstudent,holdindividualcashbalances,recordcashspentandcashreceivedrecordwheremoneyisspent,onwhatfood,onanyspecificdateandtimeofday.Howarestudentsrecognisedbythesystem?EachstudentwillhavetheirfingerprintregisteredwhichwillthenbetranslatedtoanAlphaNumericnumber,theimageisthendiscarded,whenusedthiswillthenenterthemintothesystemprogramandidentifythembyanumber.Howisthisthenusedtoobtainaschoolmeal?TheStudentsimplyplacestheirfingeronascanneratthepointofsale;adisplaywillshowtheserverthestudentsname,tutorandcurrentcashbalanceheldwithinthesystem.Theselectedfooditemswillbeenteredintothesystemfromanitemisedkeyboardwhiletheamountspentandthenewcashbalancewillshowonthedisplay.Howismoneyenteredintothesystem?(a) ByChequepaymentmadetoCHARTWELLSviatheCanteenManagertocoveranyperiod.i.e.

    Term1/2TermMonthorWeekorafixedmonetaryamountofyourownchoice.ChequepaymentstobehandedtotheCanteenstaff(orReceptionwhenthecanteenisclosed)..

    (b) ByCashviatheCanteenManager,placedinanenvelopeandhandedtoCanteenstaff,asfor

    chequepayments.***NB***ToenabletheCanteenManagertoidentifythestudentaccountinwhichtoplaceanypaymentbyChequeorCashWritetheFullNameandTutorgroupofthestudentonthebackofthechequeorontheenvelopeinwhichthecashisplaced.Ifthepaymentistobesharedbetweentwostudents,identifybothwithfullnameandtutorgroup.(c) ByCashintoanautomaticcashrevaluationterminallocatedintheschooldininghallwhichis

    settoaccept20105notesaswellas2150p20p10pcoins.Howdoestherevaluationstationwork?FirstlythestudentplacestheirfingeronthescannermountedontheRevaluationStationtoentertheI.M.P.A.C.Tsystemwhichwilldisplaythestudentsnameandcurrentcashbalanceheldwithinthesystem.Thesecondstagecoinsareinsertedintotheslot.Eachincrementalcashbalancewillshowonthedisplay.Presstheredbuttonistotellthesystemthatthetransactioniscompleted.Howwillthestudentbeabletocheckwhatthecurrentcashbalanceisheldinthesystematanyonetime?(a) Byusingtherevaluationstation.Placetheirfingeronthescannerdisplaythecurrentcashbalance.

    Thereisnoneedtodepositanymoney,justpresstheredbuttontofinish.

  • WILLINGDON COMMUNITY SCHOOL

    Willingdon Community School Broad Road Eastbourne BN20 9QX

    (b) AlsoaRemoteDisplayatthepointofsalewillshowthenewcashbalancewhenthefoodserviceisfinished.

    Ifwepayforasetnumberofschoolmeals,canitbespentinoneday?No,adailyspendlimitof5.00willbesetforallstudentsandnofoodabovethatlimitcanbebought.Onrequestbyparent/careronly,anindividualstudentlimitofyourchoicecouldalsobeset,toincludeaschooldinnerandbreaktimesnacksWhatifthestudentdoesnotholdasufficientcashbalanceonedaytopayforaschooldinner?Inemergencycasessuchasthis,whereallalternativeoptionshavebeenappropriatelyexploredbythestudenttoavoidrequestingaloanfromtheschool,thesystemhastheexceptionfacilitytocreditastudentsaccount,forthatdayonly.However,justasbefore,thestudentwouldbeexpectedtobringsomemoneywiththemthenextdaytorepaytheloanandrecreditthesystembyusingtherevaluationstationorbychequepaymenttoCHARTWELLSviatheCanteenManager.Thesystemwillautomaticallyaccountforanyoutstandingmonieswhenthestudentsaccountisnextcredited,soparents/carersmustensurethatanyexceptionloantothestudentbytheschoolisallowedfor,thefollowingday.Whataboutstudentsentitledtoafreeschoolmeal?Thesystemworksexactlythesameforallstudentswhethertheypayorhaveafreeschoolmeal.Allstudentshavetheirownaccounttouseinexactlythesameway.Theamountallocatedforthefreeschoolmealwillbeenteredintothesystembythesoftwaredaily.Thesystemwillthenallowonadailybasistherequiredcashamountforeachindividualstudenttobeallottedtotheircurrentcashbalance.However,anyunderspendormisseddinnerwillbeidentifiedbythesystemandwillnotbeaddedtothenextdaysbalance.Thestudentcanalsoaddextracashontohisorherbalanceinthesystembyusingtherevaluationstation,toenableagreaterdailyspendontheschooldinnerthanallocatedbytheirfreemealallowance.Therewillbenomorequeuingtobeissuedafreemealpassorhavingthestudentsnameenteredintothefreemealregisteratthetillpoint.Howwillhealthyeatingbeencouraged?Afterthenewsystemhasbeenoperatingforawhile,wehopetoenhancetheschoolshealthyeatingpolicy.Whenthefoodisselectedonthecanteenserverskeypad,itoffersparents/carersuponrequest,theopportunitytoseewherehealthyeatingchoiceshavebeenselected.Whatismeantbydietarycontrol?Shouldthestudenthaveaspecificfoodallergy,orbeadiagnoseddiabetic,thismedicalinformationcanbecodedintothesystem,preventingfoodswithallergyingredientsfrombeingservedtoaparticularstudent,byautomaticallylockingoutrelevantbuttonsonthekeyboard.Willstudentshaveproblemsinusingthissystem?Somestudentsmayfinditdifficulttocontroltheiraccountsforthefirstcoupleofweeks,butbecauseofadailyspendlimit,mostlearnthisimportantlifeskillveryquicklyandwillenjoybeingincontroloftheiraccount.

  • WILLINGDON COMMUNITY SCHOOL

    Willingdon Community School Broad Road Eastbourne BN20 9QX

    Willwebeabletohaveanyinformationonhowthesystemisbeingused?Reportscanbeobtainedfromthesystemgivingcomprehensiveinformationonallaspectsofuseforeachindividualstudentaswellaseachdaysservice.Thesereportscanbeforaspecificdayorbetweenanydatesyouwish,theywillbedatedandtimedtotheminute,andcanbeobtainedfromtheCanteenManager.(a) Toshoweveryitemoffoodservedandthetotalcostofeachserving.(b) IndividualpaymentsmadedirecttoCHARTWELLSbychequeorcashandmanuallyenteredinto

    thesystem.(c) Eachpaymentmadebycashattherevaluationstationbythestudentandifrequired,even thenumberofindividualcoinsandthedenomination.(d) Atotaloverviewtoshowthedate,timeandlocationwithcostofeachpurchasevalueofall

    manualchequeorcashpayments,valueofallcashdepositedintherevaluationstationandcurrentcashbalance

    DataHandling

    Certaindatawillbeheldonthesystemtoenableaccurateoperation.Thiswillincludeyourchildsname,tutor,photo,accountbalanceandmealentitlement.ThisdatawillbehandledundertheguidelinesoftheDataProtectionActandonlyusedbypartiesdirectlyinvolvedwiththeimplementationofthesystem.IfyouhaveanyconcernspleasecontactSchoolReception.

    MainBenefits

    * Convenientwayofpayingforschoolmeals.Nomorelookingforchangeeverymorning.* Discouragesthemisuseofschooldinnermoneythroughspendinginshopsoutsideoftheschool

    grounds.* Specificfoodallergyingredientscanbebarredautomatically.* Healthyeatingisencouraged.* Queuingtimesarereducedthroughincreasedspeedofservice.* Automaticfreemealallocationwiththestudentremaininganonymous. * Detailedreportstoanalyseallaspectsoftheuseofthesystem. * HavingcontrolofstudentaccountsbystudentsusingtheI.M.P.A.C.T.Systemteachesimportant

    lifeskills.* Amoreefficientdeliveryofservicehelpsthecaterertoprovidewholesome,healthyandenjoyable

    schoolmealsatalowcost.

  • WILLINGDON COMMUNITY SCHOOL

    Willingdon Community School Broad Road Eastbourne BN20 9QX

    May2010DearParent/Carer,WearepleasedtoannouncethatweareinstallinganewcashlesssystemforthecateringserviceatWillingdonCommunitySchoolinJune2010.Ourdesireistocontinuetoprovideandimproveonthequalityoftheschoolmealservice,asprovidedbyChartwells,atyourschool.Wearesureyouwillappreciatetheadvantagesthenewsystemwillnowofferthecarersandstudentsoftheschool.Alsothesystemwillenableustodeliveramoreefficient,fasterserviceandtocontinuetoprovidewholesome,healthy,andenjoyablemealsatthelowestcost.ThesystemwillstartinoperationonThursday24thJune.Allstudentsandstaffwill,priortothisdate,beinformedofandgiventrainingonhowtousethesystem.FromthisdaynocashbecanbeacceptedattheactualfoodcounterTillPoint.Foryourconvenienceandtoassistusinouradministrationoftheservice,amethodofpaymentbychequewillalsobeintroduced.ThechequecanbemadepayabletoCHARTWELLS,andhandedtotheCanteenstaff(orReceptionwhenthecanteenisclosed).PleasewritethefullNameofStudentandTutorreferenceonbackofchequeandplaceinanenvelope.Cashcanalsobeplacedintoanenvelope,andhandedtotheCanteenstaff,asperchequepayments.PleasewritethefullNameofStudentandTutorreferenceonthebackoftheenvelope.Anyamountofmoneycanbepaidintoyouraccountheldwithinthesystem,moneyspentonfoodwillbetakenoutofthesystemandyoucancheckbyusingtherevaluationterminaltoseehowmuchisleft.TheCanteenManagerisalsoabletoprovideparents/carerswithareportdetailingeachitemoffoodserved,eachcreditmadetothesystem,foranytimeperiodandshowacurrentbalance.Thereisadailyspendlimitprogrammedintothesystemof5.00,howeverthiscanbeincreasedordecreasedforanindividualstudentbyparents/carers,makingawrittenrequesttotheCanteenManager.However,shouldyouwishyourchildtocontinuetobringdinnermoneytoschool,thefacilityforacceptingcashpaymentsforthedayoranumberofdayswillofcourse,alwaysbeavailable.However,allcashwillhavetobeenteredintothesystembyusingtheautomaticcashrevaluationterminals,locatedinthedininghall,andcannotbeusedtobuyfooddirectlyatthedinnercounters.Therevaluationunitsareprogrammedtoaccept20105notesaswellas2150p20p10pcoins.AsummaryoftheobjectivesoftheCashlessCateringSystemareshownonthenextpageandfurtherinformationonthesystemcanbeaccessedviatheschoolwebsiteatwww.willingdon.esussex.sch.ukYourSchoolhasadoptedthebiometricmethodofprovidingcashlesscatering,andadditionalinformationonthisfacilityisprovidedwiththiscorrespondence,andagain,isalsoaccessibleviatheschoolwebsite.Shouldparents/carersrequirefurtherinformationoncashlesscateringtherewillbeaninformationeveningonTuesday15thJuneat6.30pminthedininghall,whererepresentativesfromyourschool,ChartwellsandCunninghamswillbehappytoansweranyquestionsthatyoumayhave.CunninghamsCashlessCateringSystemsonbehalfofWillingdonCommunitySchool