A best practice guidefrom some of the leading innovators in Europe

Creating a Multi-user Experience with Multi-Touch Technology

3MTM Multi-Touch Displays

ISSUE 3

Multi-User Multi-Touch the future is here now

Top Ten Tips for a great Multi-Touch Experience

Successful examples

Real World Experience

3M Partners

Multi-Touch Products

About 3M and Multi-Touch

Index

Multi-User Multi-Touch the future is here now

Top Ten Tips for a great Multi-Touch Experience

Some of Europe’s biggest brands and most innovative companies are pioneering a new way to create and engaging multi-user experiences, using multi-touch AV technology. Breaking new ground in how to present a diverse array of information in an exciting, interactive format, multi-touch make it easier for consumers to interact with brands and with each other.

For example, different ‘windows’ can be simultaneously opened to create a multi-faceted in-store experience that encourages greater sales, or to train employees in a more compelling way, or to create entertainment tools that blend games, competitions, video trailers and product sales all in one.

Early adopters include: retailers, car showrooms, estate agents, museums, galleries, exhibitions centres, cinemas, sports venues, video games, casino owners, corporate offices for demonstrations, sales and training purposes. And multi-touch is here to stay: according to research firm BCC,

this is a market predicted to be worth $7.3 billion by 2018.

What is multi-user Multi-Touch? Turning theory into success

We’re all familiar with single or dual touch technology, via our smartphones, tablets, the check-in screen at the local doctor’s surgery and increasingly, laptops and desktop computers too. Touch technology has become a very intuitive and familiar way to communicate or access information.

Multi-touch technology takes that a step further, creating an interactive multi-user experience

that can be applied to all kinds of environments. The technology itself has improved considerably over the past few years: resistive and infra-red touch technologies were replaced with passive capacitive touch (PCT). Now, we are delighted to announce the available of the next generation of multi-touch, using advanced metal mesh technology developed by 3M, which takes response, durability and image quality to a new level.

Advice from 3M and its Multi Touch partners based on real-world experience:

1. Display locationWall-mounted may be easier where space is very constricted, but table-top designs are better for drawing attention and make it easy for several people to collaborate. Also look for touch technology that is easily viewable, even in bright light.

2. Consistent touchAn unresponsive screen is very frustrating for users, so make sure it is fast to respond and consistent in performance. Look for zero-lag, despite how much information is being displayed or number of simultaneous users. Bezel-free design ensures that the screen is touch-sensitive right to the very edges.

3. Robust and self-serviceIf high levels of user traffic are expected, look for a robust system that is ‘fit and forget’. This applies to both the hardware and the software. No-one wants a system that constantly needs a member of staff to constantly check if it is working properly or needs re-booting.

4. Simple and intuitive softwareMulti-touch technology is all about being interactive and intuitive, so it is essential that the software design reflects this by being very easy to use, without requiring any training or explanation. Look for specialists in natural user interface design and develop – or commission – software that will support a collaborative, multi-user environment.

5. Keep it simpleDon’t try to do everything at once: aim for an engaging but not overly complex user experience. The system should also be so simple that employees can use it without training and will become such fans that they will encourage customers to use the system.

6. Think multi-platformConsider that other systems or technologies may have to be integrated, whether now or in the future. Rather than multi-touch systems being standalone, consider integrating them as part of your overall customer contact strategy, for instance having the same apps available on tablets and smartphones, as well as on the multi-touch system.

7. An integrated approachBy linking multi-touch units to back-office systems such as CRM and databases, multi-touch can be used to gather all kinds of useful customer data.

8. Make it easy to update and upgradeIt should be simple to update the content without needing specialist expertise. Ask what further support is on offer: depending on the system provider, this can include round-the-clock support or remote diagnostics and software upgrades.

9. Smart brandingThe furniture housing multi-touch screens lend themselves well to colourful, impactful branding. Examples in the market so far include screens built into coffee tables and mobile vending machines.

10. The right support and expertiseWork with a system designer and hardware provider that has a track-record in multi-touch and so knows what pitfalls to avoid. Also, make sure that once installed, there is strong on-going support.

Of course, any new technology is only as good as how it is being deployed, the quality of content or applications being supported, plus other factors such as usability and durability. In this guide, 3M and its partner network provide some insight into what makes a great multi-touch experience.

Successful examples

About cereno

cereno first started in 1999 (under the trading name of ISDN Datacom Ltd), offering a portfolio of communication and collaboration services, design and consultancy. Over the years, it has expanded into the areas of web, video and audio conferencing, supporting clients in the UK and worldwide. A major milestone in its history is the recent launch of nuVa, a sophisticated interface for collaborative communication which breaks new ground in the way that

people can work together in a highly visual, interactive environment. nuVa was created following extensive research sponsored by the defence industry and conducted at the University of Cambridge, Massachusetts Institute of Technology and other top institutes. Development of the technology is now continued by cereno in-house.

Challenges

cereno realised that many organisations struggle with the

whole collaborative process, despite advances in technology. Many markets are still very much paper-based, with meetings around a table, changes or ideas captured on a document or drawing. This very linear-approach causes delays and means that information needs to be translated into another format to be captured (scanned, for instance) and makes it hard for remote contributors to play a role without relying on costly travel. Of course, video and web conferencing addresses the geographic problem,

but screen-sharing of single documents – particularly the ability to view multiple content and ‘flip’ between them – is still a clunky, limited experience that gets in the way of, rather than enhancing, knowledge exchange.

The answer

Jocelyn Lomer, founder of cereno, could see that there was a potential market for a solution that overcomes these problems: “nuVa completely emulates the experience of a natural meeting with paper and artefacts that stimulate creativity: the difference is that it all happens digitally and in a high visual, interactive and futuristic way.”

The key components of nuVa are cereno’s proprietary software, a large format 3M multi-touch multi-user and interactive display housed in a hydraulic stand, creating a natural environment around which users can huddle around to discuss and share multiple pieces of on-screen information at the same time. These might include CAD drawings, interactive maps, Web content and Microsoft documents. Vertically facing the users is a large computer monitor, which via video conferencing, enables remote collaborators to take part in the same meeting. They will typically also have a multi-touch or touch screen at their end, so that they receive exactly the same experience as everyone else involved.

The cereno solution has some very tangible benefits: as well as engendering a more conducive collaborative and creative environment, it encourages faster decision

making (people can agree and sign off on amendments there and then), while also reducing unnecessary travel. It is ideal for industries such as engineering, construction and design, plus vertical markets such as rail, architects, utilities or oil and gas.

Why multi-touch and 3M

Says Caroline Goatley, Marketing Manager for cereno solutions, “People use multi-touch intuitively. We’re all used to touch on our smartphones: multi-touch is the next step and it’s also interactive. When people try out the system, they can’t keep their hands off it, because it’s so enjoyable to use. I haven’t seen anyone struggling with it and training is minimal.”

“We chose 3M because having evaluated what was available, 3M is the best. The metal mesh technology provides the most natural experience, we like the look and feel, the conductive layer is very thin, the touch experience is consistent and performance is good even in bright lighting: we can draw back the curtains in our sunny demo room without any problems. The 3M 55 and 65-inch metal mesh displays are also very robust, so we can deploy the system in confidence knowing that our customers will find it easy and trouble-free to use.”

“Plus, the 3M reputation precedes it: as well as the technology meeting our expectations, the support from the UK 3M team has been excellent.”

cereno helps businesses to collaborate, communicate and interact more effectively – with some help from Multi-Touch TechnologyInteractive multi-touch displays from 3M are helping cereno solutions to grow its business by offering its customers a ground-breaking solution for communicating and collaborating over complex work projects. Featuring 3M proprietary ultrafine metal mesh technology, the systems enable people to interact, brainstorm ideas and make decisions in a very visual, real-time way. Furthermore, cereno has extended the whole solution to include remote collaborators, by using video-conferencing integrated within its in-house developed, patented technology nuVa. Use of 3M multi-technology is at the heart of nuVa and was chosen for its design quality and reputation.

About Riga Motor Museum

Latvia’s Riga Motor Museum is home to a most impressive collection of antique motor vehicles. Among the hundred-plus models in the collection are some extremely rare and iconic cars, motorbikes, buses and vans, many of which have been lovingly restored in the museum’s own restoration workshop.

Launched in 1989, the 4000 square metre museum re-opened in the summer of 2016, following

a comprehensive three-year refurbishment project to not only to make room for new acquisitions, but to also take the visitor experience to a whole new level.

This includes the use of audio-visual technology to help tell some of the stories behind these amazing vehicles and the history of the automotive industry itself. The museum is set to be one of the region’s most popular tourist attractions and is likely to attract international enthusiasts. However, there is a serious message behind

the museum, which is funded by the country’s road traffic safety directorate: it aims to be a place of learning, with a particular focus on teaching children about automotive engineering history, technology, science and road traffic safety.

The challenges of creating a compelling visitor experience

The museum realised that it had to clearly communicate an increasingly diverse and vast amount of information to visitors, such as

Fast Facts

Products 3M Multi Touch Display 55 and 65 inch

Key reasons for choosing 3M user experience, performance, robust design

Results successful implementation of interactive Multi-Touch System as part of a ground-breaking collaboration and communications medium

Results

While nuVa is a recent introduction, it is also gaining a great deal of interest from a wide variety of organisations. Here are a couple of comments from early users:

“Having seen the exciting collaboration solution nuVa supplied by cereno that delivers remote real-time task based meetings where all data, documents and applications can be shared simultaneously; I believe that Amey can significantly benefit from the use of nuVa between remote teams at our national and international offices thereby improving real-time task based communications, fostering design innovation and delivering advanced project management, resulting in improved business performance and competitive advantage. “ (Amey).

“nuVa has revolutionised our global design meetings, previously we had considerable issues involving the collaborative design of industrial freezing machines between the U.K. and Thailand...We can now collaborate in absolute real time just as though we are in a real face to face design meeting...delivering significant business benefits in quality, understanding, saved time and ultimately cost.” (Jon Trembley, Air Products).

With the development of nuVa, cereno is one of the latest organisations in Europe demonstrating the potential of multi-touch technology to create exciting visual applications, develop new ways of communicating and collaborating and to open up new market opportunities.

For more information: www.cerenosolutions.com

Riga Motor Museum – bringing automotive history to life using multi-touch AVRiga Motor Museum is a highly innovative visitor attraction in Latvia’s capital city, housing one of the most comprehensive and exciting collections of antique automobiles globally. There’s something for everyone: a fun and educational place for children; an amazing experience for vehicle enthusiasts; or simply a great day out for visitors.

The museum, which re-opened its doors in July 2016 after an ambitious three-year redevelopment project, has put audio-visual at the heart of its exhibit strategy, with a heavy emphasis on multi-touch technology to take the visitor experience to a whole new level of engagement and interaction.

The multi-touch systems were provided by local audio-visual technology specialist SOLAVI, incorporating 32 inch displays supplied by 3M and chosen for their reliability and design, including palm rejection and bezel-free edges.

Fast Facts

The system integrator was SOLAVI

Products 3M Multi Touch Displays 32 inch

Key reasons for choosing 3M reliability, quality, palm-rejection, bezel-free design

Results 30 multi-touch systems ready for museum re-launch in July 2016

telling the story behind a particular motor car and its driver; or the evolution of the European automotive industry, or educating children. The answer was to use interactive AV technology to create a multi-layered approach, allowing lots of different types and levels of information to be relayed to visitors, whether children, casual adult visitors or car enthusiasts.

After a thorough tender process, the museum selected to work with local firm SOLAVI, to provide not just the audio-visual elements, but interactive and sound systems too. Established in 2008, SOLAVI has worked with numerous private and public sector clients in Europe, offering high quality sound, light and video services and solutions. The company had prior experience in the museum market, so was sympathetic to some of the particular challenges involved in this project.

Says Aija Bauere, Public Relations Specialist, Riga Motor Museum: “SOLAVI clearly showed themselves as a professional and reliable long-term partners and we appreciate their prompt service.”

Says Ints Berzins, founder of SOLAVI, “Museums have very particular needs: it is essential to create an engaging visitor experience and these days, that means being more interactive and innovative. It’s no longer enough to just give people a button to press. They have high expectations, plus as floor-space is always limited, museums have to find new ways to exhibit information, so audio-visual has become a vital and strategic element of the visitor experience, not just an afterthought.

“Multi-touch technology was a logical recommendation for us to make to the museum, particularly when thinking about children, who are already used to touch technology through their phones and other devices. Touch is a very intuitive way to communicate and multi-touch takes that experience one step further, enabling more information to be accessed, or for more than one person to interact with the display at the same time.”

Aija Bauere adds, “Modern technology such as multi-touch displays are essential for a museum which positions itself as a modern, knowledge sharing and educating institution. Interactive and entertaining, multi-touch screens allow the museum to share information in a more exciting way. Also, a museum’s collection accumulates an immense amount of information: multi touch displays make this content easily accessible.”

An exciting way to engage with visitors

However, in common with any visitor-facing technology, it was imperative that the multi-touch systems were able to cope with large volumes of unsupervised use. “We chose 3M technology for several reasons. The displays are extremely robust, so they can cope with visitors leaning on them. I particularly like the palm rejection, a feature which means that if someone is accidentally leaning on the display, the screen knows not to react.

“3M displays also offer plenty of touch points and the bezel-free design means that the AV experience goes right to the very edge of the screen. Also, we already knew 3M and its reputation for product quality, so when I saw its Multi-Touch Range at the ISE exhibition in Amsterdam, I knew we’d found the right product range for the Riga Motor Museum project.”

What’s on show

The museum is divided into different areas, including: the history of the car, cars from the 1920s, 30s and 40s, the Kremlin collection, other Soviet cars, the Latvian automotive industry, cult cars, motorsports, trucks and other special-purpose vehicles. Multi-touch systems are installed in each of these areas, to help tell each story and to elevate the visitor experience beyond just fact-giving to something more interactive, fun and immersive.

Information accessible via the multi-touch systems

is diverse, including images, text and videos, with interactivity built-in wherever possible. For instance, panoramic 360 degree views make it easy to zoom and move around the interior of a vehicle, while another feature lets the user change the colour of a car, rotate it or alter the background. Being multi-touch, the systems mean that more than one person can interact with information displayed at the same time.

Each systems incorporates a 3M Multi-Touch Display (32 Inch), linked to hidden computer processors which link back to an overall media server. The applications and interfaces on the multi-touch systems were especially created for the museum.

The multi-touch systems are housed in table-style furniture, designed to support a robust, reliable and problem-free experience, regardless of high visitor volumes.

Project success

Installation of all the AV, interactive and sound systems started in September 2015 and was ready in time for the museum’s re-opening in July 2016, ready for the 26,000 visitors who streamed through the doors in the first month alone. Says Ints Berzins, “The museum’s directors have told us they are very happy with the outcome of the project.

“The multi-touch systems are already receiving a lot of use and have performed extremely well, able to cope with high volumes of users seven days a week. They’re particularly popular with children visiting the museum.”

SOLAVI also reports a good relationship with 3M: “The products have met our expectations and the 3M staff have been very supportive at every stage of the project. The Riga Motor Museum is a great example of how multi-touch technology can be used in an imaginative way to take the visitor experience to a whole new level, making it possible to display far more information than would be possible with traditional museum AV systems, as well as making it fun and easy for visitors to interact with the exhibits and each other.”

Concludes Aija Bauere, “The 3M Multi-Touch Displays have exceeded our expectations. At first, we weren’t sure that people would use the displays as the main source of information, but we have been proved wrong.

It’s been particularly important for our museum, where the main audience is families; we’ve noticed that children use the displays intuitively. By choosing multi touch displays, we have made our content more accessible and fulfilled our mission of teaching and sharing knowledge.”

For more information: www.motormuseum.com and www.SOLAVI.lv/en

Azure creates a luxury, interactive experience – with some help from Multi-Touch TechnologyInteractive multi-touch systems have given Azure an engaging entertainment tool that allows clients to explore for themselves what this award-winning luxury lifestyle company has to offer. Featuring content developed by Azure itself, the systems use 3M multi-touch displays, with interactive solutions provider Solatys providing integration, consultancy and project management.

About Azure

One of Europe’s top vacation ownership specialists, Azure has been established for more than a decade, with a portfolio that includes membership at the five star Radisson Blu Resort & Spa, Golden Sands in Malta. With more than 5,500 members and employing 130+ staff, Azure aims to offer consumers a premium holiday experience and has recently branched out into part-ownership of power boats, yachts and performance cars.

Challenges

Azure is positioned firmly at the

luxury end of the market, with affluent consumers who expect the very best. This is why Azure has a strategic focus on using innovative technology wherever possible, to help create a cutting edge environment featuring high quality content and materials.

For instance, Azure wanted to create an engaging and interactive AV experience for members – and potential members – at its flagship hotel in Malta, making it easy for them to explore the potential of everything that Azure has to offer.

“Our members want to be able to look at information themselves and make their own decisions, in their own time. Our sales staff are there

to be advisors, not to do a hard sell,” said Perry Newton, Project Director.

Perry could see the potential of multi-touch technology to create the immersive, multi-faceted customer experience that he envisaged, but when the Azure team started researching the market, they were disappointed with the quality available. Says Perry: “The displays we looked at suffered from pixilation, lag and did not support multiple touch points effectively, especially in screens above 15 inches. Since our systems are in use all day every day and need to be able to support multiple hands at the same time, this was not acceptable.”

Fast Facts

The system integrator was Solatys www.solatys.com

Products 3M Multi Touch Display 21.5 inch and 42 inch

Key reasons for choosing 3M reliability, performance, bezel-free design

Key reasons for choosing Solatys experience, responsiveness, willingness to go the extra mile

Results successful implementation of interactive Multi-Touch System that help existing and potential members explore the Azure portfolio, with added ‘wow factor’

For more information: Azure www.azure.com.mt

The answer

Azure was on the verge of cancelling the project, but then it came across 3M and its integration company Solatys, a European-based provider of integrated multi-youch solutions.

Says Perry Newton: “3M multi-touch displays performed in the way I expected them to and this gave us the confidence to commit to the project. The 3M displays are a very robust build: for instance, in the first six weeks, the systems were used every day for 12 hours with no problems at all.

“There are cheaper displays available, but in my opinion there is a difference between price and cost: what matters is value. The response time is fast – as good as an iPad – and there is no drag. This is important, because many people are already very familiar with touch technology through their smartphones, so have high expectations of performance. Plus, we also have some members who are less technically aware, so the system has to be simple and intuitive for them to use.”

Unlike some other displays, the surface is ideally flat with no bezel, so there is a consistent touch experience right to the edge. “The design of the 3M displays fits well with our purpose-built Corian table-top furniture,” says Perry Newton.

Installation

Azure built or sourced most of the systems’ applications and on-screen content, which will eventually be linked to its hotel management system. This will extend the benefits of Multi-Touch Technology beyond a sales tool, to create an end-to-end experience for guests or members. The main, larger multi-touch systems are located on the sales floor, with smaller systems dotted around the hotels.

By early summer 2015, more than 80 42-inch 3M display had been supplied by Solatys to Azure, plus a further 17 21.5 inch displays.

Results

Says Perry Newton: “It may be early days, but the feedback has been very positive. We don’t have to sell to our clients; the multi-touch systems help them make their own decisions in a visually entertaining way. For

instance, they can select different items to create their dream holiday experience and then share that via social media with their friends. The multi-touch systems do the job and they do it well, consistently, time and time again.

“When I walk around the sales floor, I see people interacting with the screens all the time and that tells me all I need to know.”

Q: Ints, can you tell us about SOLAVI’s background?

We founded SOLAVI in 2008. I’d already had 16 years in the AV industry and could see an opportunity to create a local AV company that focused on quality and reliability. Today, we are a team of seven people, including some

very talented engineers: many of our employees are InfoComm-certified specialists.

Q: Why do you think you’ve been so successful?

We work hard to create excellent solutions for our clients. As well

as having very experienced and knowledgeable employees, we also only work with very high quality products. There is some local competition, but we believe we are the market leader in this area. We’re looking to replicate what we’ve done in the Baltic region in other parts of the world.

SOLAVI Q&A for updated Best Practice GuideLatvia-based SOLAVI provides audio visual system design, complete solutions and consultancy services to a wide range of clients across the Baltic region, with ambitions beyond those boundaries. Its portfolio – which spans AV, PRO lighting and even stage equipment – includes multi-touch products from 3M. A SOLAVI project was the complete design and installation of all the AV at the newly refurbished RIGA Motor Museum. The use of multiple multi-touch systems was at the heart of this stunning, visually impressive high-tech project. However, this is just one of a wide array of completed AV projects carried out by SOLAVI in recent years. We asked Ints Berzins, founder of SOLAVI about the company and how it is using multi-touch to enhance its business success.

Q: Why is multi-touch an important part of your portfolio?

People are already used to the touch experience through their smartphones and other devices. We originally worked with infra-red single touch, but it had its limitations, so I wanted to find something better. The latest generation of multi-touch technology gives us that. When people try out multi-touch, they really enjoy using it and it provides the same intuitive experience as using a smartphone, but with the addition of multiple hands and simultaneous users being supported.

Q: You say that big size displays play a role, why is that?

When you have a large table or wall display, you can invite several people to participate and interact with each other. It’s makes a strong visual impact and is a great way for brands to demonstrate their content.

Q: Why did you choose to work with 3M?

I knew the brand and its reputation for high quality products, so when I met Judit from 3M at ISE and saw the range, it was a quick decision. The products are very high quality, reliable and we’ve been very happy with the support we’ve had from 3M. I don’t see us using any other manufacturer.

Q: Any advice for anyone looking at investing or working with multi-touch products?

Take the time to compare different products, they are not all the same. Take the opportunity to play with the technology and try to see it in a real situation where the technology is being used live: this will help you evaluate any issues, such as performance in bright lighting conditions. Number of touch points is important, but it should not be the only deciding factor. Above all, look for multi-touch displays and systems that are reliable and provide a consistent, high-quality user experience.

Q: First can you tell us about Solatys and why you set up the company in 2008?

Serge: “Before setting up Solatys, I worked for industrial companies for 20 years and was aware of touch technology from its very early days. However, when Microsoft launched Surface, I immediately recognised the potential of multi-touch technology.

I could also see that combining my development skills with multi-touch technology and then offering that to possible customers in my region in France where there were no other companies a full, integrated service providing consultancy, hardware and software supply and design – was a clear business opportunity.”

Q: What kind of customers do you work with?

“It’s wide-ranging and these days, worldwide, with project across retail estate, banking, medical, tourism, hotels, office interior design and refurbishment, automotive…even a ski resort.”

Q: What’s the history of the 3M relationship and why do you use its products?

“We needed another supplier of multi-touch technology and I was aware of 3M in this area – having had experience of working with 3M small screen single touch displays in my previous role – so I contacted

the company to find out what was available. We tested several 3M multi-touch devices and were convinced by the performance, the robust design, the ability to integrate into other solutions, plus the global expertise and support from 3M.

3M was also very keen to partner with us because it could see we really understood the technology’s market and that we take development of applications specifically designed for multi-touch very seriously.”

What do you mean by applications specifically for multi-touch?

“A lot of the ways in which multi-touch screens are being used today

is to access web sites. Not only are website designs usually optimised for multi-touch, using the technology for this application is missing a big opportunity. When customers come to us asking for multi-touch, we always ask them to explain in more what do they want it for and often, what they really need is a single touch solution based on the type of application they will run.

However, other organisations are more forward-thinking and have invested in the development side, so that the multi-touch experience really IS adding value to the customer experience and will provide a proper return-in-investment. When applied properly, multi-touch technology can make a big impact.

It’s really important that as an industry, we all share these success stories and best practices in general. We need to educate end users what is possible.”

Why do you think Solatys has been so successful?

“Technical expertise is at the heart of what we do:

we don’t just offer products, we provide a complete solution and are strong on customer advice. We will never recommend something we do not believe we can deliver, or if we think it is not really what the customer needs. If you give the wrong advice, it will come back on you in the future. We take the time to understand our customers’ businesses, we do not focus on just selling as much product as possible. Also, we are very strong on a fast response time and try to resolve any customer requests as fast as possible.”

Q: What advice would you give to a customer or developer looking at multi-touch today?

“The design of the application must take full benefit of the number of touch points the device is offering to be qualify as truly ‘multi-touch’, otherwise it is useless. That is key. Show customers what is possible, don’t just sell them some screens. Also, start small: create one great multi-touch system and once the value of that is proven, you can build from that.”

Secrets of multi-touch successSolatys is one of the leading pioneers of multi-touch end user solutions in the world today. Based in France, it has worked with customers across industries and markets worldwide. Here, CEO and founder Serge Calderara shares some insight into his company’s success.

Real World Experience

3M Partners

About Omnivision StudiosSince 1993 PresTop Products has specialised in design, assembly and production of electric lifts, kiosks and touch tables. PresTop Products is part of the PresTop Group which also includes Omnivision Studios.

Omnivision Studios focus exclusively on the development of Multi-Touch applications and has worked with some of the world’s biggest brands and sells its products through a reseller channel.

In addition to custom development, the company has also created Omnitapps, modular touch-screen software that companies can use to easily configure and manage their own cost-effective Multi-Touch solutions.

www.omnivision.nl/enAbout AtracsysEstablished in 2004, Atracsys was originally a spin-off from the Swiss Federal Institute of Technology in Lausanne (EPFL). In 2007, it developed its first Multi-Touch table solution, setting a new bar in reliability and accuracy in the marketplace. Today, Atracsys is still at the forefront of Multi-Touch innovation, combined with its experience in natural user interfaces (NUIs).

Since 2007, it has developed and deployed over 300 interactive projects in over 18 countries worldwide, using its innovative technology tools and products, combined with a high calibre of in-house expertise.

www.atracsys.com

About Astec TechnologyUK-based Astec Technology is an innovations company that has specialises in delivering turn-key technology solutions to vertical markets for the past 25 years.

Companies turn to Astec for its help because they value its extensive industry experience, knowledge and exceptional customer service, whether a small local company or a globally recognized brand. Astec delivers hardware, software and bespoke solutions, all backed by a dedicated support team.

The company has developed SenseTable, a Multi-Touch table design that uses 3M Multi-Touch display technology. While potential customers are wide-ranging, SenseTable is seeing strong adoption in the UK property and estate agency market.

www.astectechnology.co.uk

About PyramidGerman company Pyramid has specialised in developing and manufacturing custom IT solutions for 25 years. A total of 100 people are employed at the headquarters in Freiburg and the production and logistics facility in Amt Wachsenburg, with additional offices in the USA, UK, Italy and France.

Pyramid has developed polytouch®, a Multi-Touch system that features lag-free, fast information processing, superior image quality, and a frameless design with no image shift. Polytouch® units have been installed worldwide, with customers including some of Europe’s best known retail brands.

www.polytouch.de/en

About SolatysEstablished in 2008, Solatys has 25 years of expertise in touch application development. Solatys’ expertise is based on the successful completion of many projects over the years and today, the company is a leading developer and designer of multi-touch and collaborative application solutions, focused on creating a superb customer experience in different vertical markets.

Solatys supports customers globally, providing interactive systems that comprise hardware, software and consultancy. The company offers both standard and bespoke solutions, both of which are designed for a fast return-on-investment. Solatys is also the originator and owner of PropertySense, a highly successful system developed for the real estate market.

www.solatys.com

About cerenocereno first started in 1999 (under the trading name of ISDN Datacom Ltd), offering a portfolio of communication and collaboration services, design and consultancy. Over the years, it has expanded into the areas of web, video and audio conferencing, supporting clients in the UK and worldwide. A major milestone in its history is the recent launch of nuVa, a sophisticated interface for collaborative communication which breaks new ground in the way that people can work together in a highly visual, interactive environment. nuVa was created following extensive research sponsored by the defence industry and conducted at the University of Cambridge, Massachusetts Institute of Technology and other top institutes. Development of the technology is now continued by cereno in-house.

www.cerenosolutions.com

About SOLAVILatvia-based SOLAVI provides audio visual system design, complete solutions and consultancy services to a wide range of clients across the Baltic region, with ambitions beyond those boundaries. Its portfolio – which spans AV, PRO lighting and even stage equipment – includes multi-touch products from 3M. A recent SOLAVI project was the complete design and installation of all the AV at the newly refurbished RIGA Motor Museum, but this is just one of a wide array of completed AV projects carried out by SOLAVI in recent years.

www.solavi.lv/en

High Performance Multi-Touch Displays

3M™ Multi-Touch Display M2167PW3M™ Multi-Touch Display M2467PW 3M™ Multi-Touch Display M2767PW 3M™ Multi-Touch Display C2167PW 3M™ Multi-Touch Display C3266PW

3M™ Multi-Touch Display C4267PW3M™ Multi-Touch Display C4667PW 3M™ Multi-Touch Display C5567PW 3M™ Multi-Touch Display C6587PW

Diagonal Size M2167PW: 21.5”M2467PW: 24” 27” 21.5” 32” C4267PW: 42”

C4667PW: 46” 55” 65”

Aspect Ratio 16:9 16:9 16:9 16:9 16:9 16:9 16:9

Display Form Factor Desktop Desktop Open Frame Chassis Display Display Display Display

Number of Simultaneous Touch Points 20 40 20 80 80 80 80 points with palm rejection

Touch Response Time* 6 ms 10 ms* 8 ms 10 ms* 12 ms* 10 ms* 12 ms*

Display Resolution 1920 x 1080 (Full HD) 1920 x 1080 (Full HD) 1920 x 1080 (Full HD) 1920 x 1080 (Full HD) 1920 x 1080 (Full HD) 1920 x 1080 (Full HD) 3840 x 2160 (UHD)

Display Colors 16.7 Million 16.7 Million 16.7 Million 16.7 Million 1.07 Billion 1.07 Billion 1.07 Billion

Pixel Pitch M2167PW: 0.248mm x 0.248mm M2467PW: 0.277mm x 0.277mm 0.311mm x 0.311mm 0.248mm x 0.248mm 0.364mm x 0.364mm C4267PW: 0.485mm x 0.485mm

C4667PW: 0.177mm x 0.530mm 0.21mm x 0.63mm 0.372mm x 0.372mm

Backlight LED LED LED LED LED LED LED

Viewing Angle 178° (Vertical/Horizontal) 178° (Vertical/Horizontal) 178° (Vertical/Horizontal) 178° (Vertical/Horizontal) 178° (Vertical/Horizontal) 178° (Vertical/Horizontal) 178° (Vertical/Horizontal)

Brightness 250 Nit 250 Nit 250 Nit 500 Nit 700 Nit 700 Nit 450 Nit

Brightness with Touch Sensor 217 Nit 217 Nit 225 Nit 450 Nit 630 Nit 630 Nit 405 Nit

Multimedia Audio Input, 3 Watt Audio Speaker Audio Input, 3 Watt Audio Speaker N/A Audio Input, 5W + 5W @ 8Ω Audio Input, 5W + 5W @ 8Ω Audio Input, 5W + 5W @ 8Ω Audio Input, 5W + 5W @ 8Ω

Surface Treatment 3M Anti-stiction Surface Coating 3M Anti-stiction Surface Coating Anti-glare Anti-glare Anti-glare Anti-glare Anti-glare

Touch Communication USB USB USB USB USB USB USB

Video Connections HDMI, VGA, DisplayPort HDMI, VGA, DisplayPort VGA, DVI-D HDMI, VGA, DVI, Display Port HDMI, DVI, VGA, Display Port(HDCP)

HDMI, DVI, VGA, Display Port(HDCP)

HDMI, DVI, VGA, Display Port(HDCP)

Power Supply External, 110/220 VAC External, 110/220 VAC External, 110/220 VAC Internal, 110/220 VAC Internal, 110/220 VAC Internal, 110/220 VAC Internal, 110/220 VAC

Cables Included Power Supply, USB, HDMI, DVI Power Supply, USB, HDMI, DVI Power Supply, USB, VGA, DVI Power Cord, USB, Serial, VGA, DVI, HDMI, Display Port, Audio Cable

Power Cord, USB, VGA, DVI, HDMI, Display Port, Audio Cable

Power Cord, USB, VGA, DVI, HDMI, Display Port, Audio Cable

Power Cord, USB, VGA, DVI, HDMI, Display Port, Audio Cable

VESA Pattern M2167PW: 100x100 M2467PW: 100x100; 100x200 100x100; 100x200 100x100 200x200 400x400 400x400 400x400

Operating Systems Compatibility

Windows 10/8/7/Vista/XP, Linux & Mac OS

Windows 10/8/7/Vista/XP, Linux & Mac OS

Windows 10/8/7/Vista/XP, Linux & Mac OS

Windows 10/8/7/Vista/XP, Linux, Mac OS & Android

Windows 10/8/7/Vista/XP, Linux, Mac OS & Android

Windows 10/8/7/Vista/XP, Linux, Mac OS & Android

Windows 10/8/7/Vista/XP, Linux, Mac OS & Android

Warranty 1 year 1 year 1 year 3 year 3 year 3 year 3 year

Part Number M2167PW: 98-0003-3729-9 M2467PW: 98-0003-3786-9 M2767PW: 98-0003-3787-7 C2167PW: 98-0003-4242-2 C3266PW: 98-1100-0728-7 C4267PW: 98-1100-0727-9

C4667PW: 98-1100-0726-1 C5567PW: 98-1100-0725-3 C5567PW: 98-1100-0698-2

* Touch Response Time is the time between two reported touch points.

* up to 40 touches

* up to 20 touches

* up to 20 touches

* up to 20 touches

* up to 20 touches

3M Multi-Touch Displays M18 | M21 | M24 | M27: Connections

USB Touch Audio HDMI Display Port Power SupplyVGA

Flat Front Surface (Virtual Bezel)90-degrees

of Adjustment3M Multi-Touch Displays C2167PW Flat Front Surface

3M Multi-Touch Displays C4267PW, C4667PW and

C5567PW Flat Front Surface C3266PW, C4267PW, C4667PW and C5567PW Connections

Audio (in/out)

Serial (in/out)

Serial Touch

USB Touch

AC Input

On/Off HDMIDisplay Port

VGADVI

USB TouchRemote OSD Power SupplyVGA DVI

3M Multi-Touch Displays

C2167PW Connections

Please recycle. Printed in Italy © 3M 2015. All rights reserved. 70-0000-0000-0

About 3M and Multi-Touch

3MTM Multi-Touch displays and systems are being used across retail, digital signage, gaming kiosks, leisure, education, automotive and corporate environments. The range features screen diameters ranging from 18.5 inch to 65 inch, with up to 80 touch points, 2K and 4K formats supported.

3M works closely with partners across Europe and in 2014, launched its Multi-Touch Developer Network. The network is a web-based resource that gives carefully selected designers and developers an opportunity to showcase an inspiring range of applications to a global audience of potential customers.

3M Multi-Touch Developer Network website

3M United Kingdom PLC3M CentreCain RoadBracknellBerkshireRG12 8HTUKTel: +44 1344 857837email: touchsales-uk@mmm.comwebsite: www.3m.com/multitouch

Raphaël Menard, Key Account Manager, Natural User Interfaces, Atracsys

“We are very happy with the support we get from 3M; it is very reactive and we trust its products. Our customers also have a very good opinion of 3M products: proof of reliability, innovation and quality.”