16
Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS FOR BUSINESS REGISTRATION IN KOSOVO KOSOVO BUSINESS REGISTRATION AGENCY OCTOBER 2016

BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

  • Upload
    others

  • View
    9

  • Download
    0

Embed Size (px)

Citation preview

Page 1: BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

Ministria e Tregtisë dhe Industrisë

Ministarstvo Trgovine i Industrije

Ministry of Trade and Industry

BASIC PERFORMANCE INDICATORS FOR

BUSINESS REGISTRATION IN KOSOVO

KOSOVO BUSINESS REGISTRATION AGENCY

OCTOBER 2016

Page 2: BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

CONTENTS

1. INTRODUCTION ............................................................................................................................. 3

II. AVERAGE DAYS TO REGISTER A BUSINESS ........................................................................... 4

III. AVERAGE DAYS TO REGISTER AN LLC .................................................................................. 6

IV. BUSINESS REGISTRATION TIME BY REGISTRATION CENTER ....................................... 7

V. REGISTRATION BY LEGAL FORM OF BUSINESS ORGANIZATION .............................. 8

VI. DEREGISTERED BUSINESS ORGANIZATIONS ................................................................... 10

VII. REGISTRATION OF BRANCHES OF FOREIGN COMPANIES BY COUNTRY OF

ORIGIN .......................................................................................................................................... 12

VIII. REGISTRATION OF BUSINESS ORGANIZATIONS BY GENDER ................................ 14

IX. CONCLUSION .............................................................................................................................. 16

Page 3: BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

3

1. INTRODUCTION

This report is a result of joint assessment conducted in the first half of 2016 by the Kosovo Business

Registration Agency (hereinafter “KBRA”) with the support of the USAID Partnerships for

Development Project (hereinafter “USAID PFD”) of a number of performance indicators related to

the business registration process in Kosovo, conducted in accordance with the Law on Business

Organizations.

This activity flows from the analysis of the Starting a Business Indicator of the World Bank Doing

Business Report, conducted as part of the doing business reforms launched by the Government of

Kosovo in December 2015. The development of this report was specified as one of the short-term

measures in the reform memorandum for the Starting a Business Indicator, developed by the Ministry

of Trade and Industry.

During this period, a joint team composed of KBRA officials and USAID PFD advisers analyzed a

range of indicators related to the performance of KBRA, including:

Times of business registration both generally and by municipality;

Total number of businesses registered by legal form and by municipality;

Total number of businesses deregistered by business form and by municipality;

Total number of branches of foreign companies registered by country of origin;

Total number of women participating (as partners or shareholders) in Kosovo business

organizations, and

Total number of women owned individual businesses.

USAID, through its current USAID Partnerships for Development Project, as well as previous

projects has continuously supported MTI and KBRA through legal improvements, staff training,

capacity building and other activities aimed at improving the business registration process. These

activities have contributed to the considerable reduction of the time required for business

registration and the elimination of steps in the business registration process, as reflected in the

World Bank’s Doing Business Report where Kosovo’s rank increased by 117 places since 2010

(from 164th in the world in 2010 to 47th, in the world in 2016).

Another purpose of this report is to initiate what is expected to become a regular assessment

process of the performance of the KBRA central office and municipal registration centers and to

inform decision-making aimed at further improving the business registration process which is an

ongoing process that has so far resulted in decreasing the cost of registration, decreasing the time

for registration and eliminating unnecessary barriers for registering a business.

As the business registration process progresses towards full electronic registration, it is expected

that the number of indicators and the quality of the data will be increased and reflected in

subsequent reports.

This report analyses data extracted from the business registry of KBRA on businesses required by

specific laws in Kosovo to be registered at KBRA. According to the Law on Business Organizations

the process of registration of business organizations in Kosovo is a formal, administrative and

informative act. Consequently, this report does not make any assumptions or provide any

information on the number of business organizations which are active and operating in Kosovo and

focuses instead only on business organizations registered or de-registered at KBRA. To obtain a

clearer picture of the number, size and operational status of business organizations and other

economic entities engaged in economic activity in Kosovo would require a more comprehensive

Page 4: BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

4

effort involving other Government institutions, including primarily the Tax Administration of Kosovo

and Ministry of Public Administration.

According to the Law on Business Organizations and other applicable laws, KBRA currently registers

the following legal forms of business organizations: Individual Business, General Partnership, Limited

Partnership, Limited Liability Companies, Joint Stock Companies, Branches of Foreign Companies

and Agricultural Cooperatives.

For the purposes of this report, days have been calculated based on the measurement of calendar

days, and the report measures data collected and processed until June 30th, 2016. The report uses

the following time periods for the assessment:

Time periods of assessment

The time required for registration 1) January 1st 2010 – June 30th 2016

2) January 1st 2016 – June 30th 2016

The total number of registration and deregistration 1) January 1st 2003 – June 30th 2016

2) September 1999 – June 30th 2016

The total number of branches of foreign companies

registered in Kosovo 1) September 1999 – June 30th 2016

The total number of women as individual owners or

their participation as partners or shareholders in

partnerships or corporations

2) 2nd half of 2012 – June 30th 2016

The variance in the time periods assessed was needed to maintain data accuracy or due to data

availability, e.g KBRA only began collecting gender data in the second half of 2012.

II. AVERAGE DAYS TO REGISTER A BUSINESS

Business organizations as defined in the Law on Business Organizations are required to register at

KBRA central office in Pristina or in one of the 28 municipal business registration centers across

Kosovo. This section of the report measures the number of days needed to register a business

organization.

Chart I presents an overall view of the average time required to register a business organization

during the period January 1st, 2010 to June 30th, 2016 and presents a total average based on

registration of all legal forms of business organizations despite large variances in the time required

for the registration of the various types, e.g the time required for registering an Individual Business is

considerably shorter than the time required for registering a Joint Stock Company.

As can be seen in Chart 1 below, from January 1st, 2010 until June 30th, 2016, the average number of

days needed to register a business in Kosovo decreased from 2.92 to 2.28 days, which represents a

21.92 % improvement in time required for registering a business organization during this period.

Page 5: BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

5

Chart 1: Average days to register a business organization January 1st 2010 – June 30th 2016:

The doted red line shows the year when KBRA started to issue fiscal number for business

organizations at KBRA offices together with the business registration certificate. Before 2012, the

Tax Administration of Kosovo issued this number.

Furthermore, Chart 2 below shows that in just six months from January 1st, 2016 until June 30th,

2016, the average number of days needed to register a business in Kosovo decreased from an

average of 2.56 to 1.59 days, which represents a 37.89 % improvement in time required for

registering a business organization during this period.

Chart 2: Average days to register a business organization January 1st, 2016 – June 30th, 2016:

2.56

2.572.59

2.21

2.04

1.59

0

0.5

1

1.5

2

2.5

3

3.5

4

Jan Feb Mar Apr May Jun

Day

s

2.92 2.74

2.36 2.18

2.55 2.53

2.28

-

0.50

1.00

1.50

2.00

2.50

3.00

3.50

2010 2011 2012 2013 2014 2015 2016

Day

s

Page 6: BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

6

III. AVERAGE DAYS TO REGISTER AN LLC

As the most common corporate form, this section of the report analyzes the time required to

register a Limited Liability Company (LLC). Chart 3 below shows that from January 1st, 2010 until

June 30th, 2016, the average number of days needed to register a business in Kosovo decreased from

an average of 6.71 to 3.05 days, which represents a 54.54% improvement in time required for

registering an LLC for this period.

Chart 3: Average Days to Register an LLC in 2010 – 2016:

The doted red line shows the year when KBRA started to issue fiscal number for business

organizations at KBRA offices together with the business registration certificate. Before 2012, the

Tax Administration of Kosovo issued this number.

Furthermore, Chart 4 below shows that in just six months from January 1st 2016 until June 30th

2016, the average number of days to register an LLC decreased from an average of 3.80 to 1.95

days, which represents a 48.68% improvement in time required for registering an LLC during this

period.

Chart 4: Average days to register an LLC January 1st, 2016 – June 30th, 2016:

6.71

5.85

4.50 4.08 3.99 3.94

3.05

-

1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

2010 2011 2012 2013 2014 2015 2016

Day

s

Page 7: BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

7

IV. BUSINESS REGISTRATION TIME BY REGISTRATION

CENTER

Table 1 below shows the average number of days needed to register a business organization by

municipal business registration center during the period from January 1st, 2010 until June 30th, 2016.

The table displayed below includes 28 municipal business registration centers and KBRA central

office which also covers Pristina and Obiliq/ć municipalities.

Dragash/š is the municipal business registration center with the best performance in terms of the

days needed to register a business organization during this period, followed by Istog/k, Peja/Peč,

Viti/Vitina and Klinë/a.

Table 1: Average days to register a business organization by Business Registration Center January 1st, 2010 –

2016:

Municipality 2010 2011 2012 2013 2014 2015 2016 Average

Deqan/Dečane 2.41 2.22 2.55 2.43 5.35 2.86 1.89 2.84

Dragash/š 3.75 1.59 1.32 1.17 1.39 2.17 1.80 1.83

Ferizaj/Uroševac 2.53 3.03 2.79 2.48 2.57 2.20 2.08 2.55

Fushë Kosovë/Kosovo

Polje 3.30 2.64 2.14 2.35 2.41 3.33 2.68 2.68

Gjakova/Ðjakovica 3.00 2.13 2.24 1.90 2.29 2.13 2.04 2.25

Gjilan/Gnjilane 2.40 1.95 1.57 1.52 2.00 2.16 2.31 1.97

Gllogoc/Glogovac 2.17 1.98 2.12 1.60 2.55 1.97 1.78 2.03

Graqanicë/Gračanica 4.58 4.91 2.36 2.38 3.09 2.78 2.58 2.85

Hani i Elezit 5.00 1.00 3.00 2.67 7.17 2.98 2.44 3.49

Istog/k 2.18 1.53 1.60 1.48 2.12 2.15 2.16 1.88

Kaqanik/Kačanik 1.82 2.03 1.77 1.60 2.55 2.42 3.38 2.11

Kamenicë/a 2.48 2.04 2.22 1.52 1.70 2.24 2.07 2.02

Klinë/a 2.96 2.72 1.88 1.54 1.73 1.91 1.41 1.96

Lipjan 2.91 2.23 2.33 1.88 2.23 2.17 1.85 2.23

3.80

3.36 3.49

3.18

2.51

1.95

-

0.50

1.00

1.50

2.00

2.50

3.00

3.50

4.00

Jan Feb Mar Apr May Jun

Day

s

Page 8: BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

8

Malishevë/Mališevo 2.64 3.91 1.99 1.54 2.55 3.45 2.15 2.63

Mitrovicë 2.57 2.54 2.79 1.60 1.90 1.74 1.68 2.13

North Mitrovica 2.36 2.78 2.48 6.83 4.62 3.33 1.92 3.69

Novo Brdo/Novobërdë 2.00 2.93 3.16 3.76 4.30 3.69 5.38 3.73

Peja/Peć 2.89 2.25 1.55 1.31 2.00 1.78 1.91 1.92

Podujevë/o 4.13 2.64 2.05 1.45 2.01 1.70 1.51 2.07

Pristina 3.43 3.29 2.80 3.00 2.83 3.32 3.06 3.09

Prizren 2.55 2.84 2.19 1.68 2.02 2.01 1.69 2.17

Rahovec/Orahovac 3.28 3.27 2.89 1.82 2.47 1.67 1.53 2.44

Štrpce/Shëtrpce 4.04 4.39 2.46 2.60 2.69 4.93 2.70 3.27

Shtime/Štimlje 2.09 2.09 2.32 2.80 2.34 1.82 1.94 2.21

Skenderaj/Srbica 2.57 2.62 1.73 1.52 2.27 2.91 2.19 2.16

Suhareka/Suva Reka 3.08 2.48 2.63 1.60 3.24 2.30 2.05 2.46

Viti/Vitina 2.21 2.42 1.83 1.35 1.88 1.99 2.40 1.93

Vushtrri/Vučitrn 2.56 2.41 2.28 2.00 2.40 2.25 2.06 2.28

*The red color indicates higher average number of days to register a business organization.

*The green color indicates small average number of days to register a business organization.

V. REGISTRATION BY LEGAL FORM OF BUSINESS

ORGANIZATION

Table 2 below presents the number of registered business organizations by legal form of business

organization and by year of registration for the period from 1999 to June 30th, 2016. This table

presents the total number of registered business organizations in a given year, it does not reflect

deregistration which are reflected in Tables 4 and 5 below. The data shows that the most registered

legal form of business organization is the Individual Business followed by the Limited Liability

Company. The least registered legal form of business is the Limited Partnership.

Table 2: Number of business organizations registered by legal form and year of registration

Year

Ind

ivid

ual

Bu

sin

ess

Gen

era

l

Part

ners

hip

s

Lim

ited

Part

ners

hip

s

Lim

ited

Lia

bilit

y

Co

mp

an

y

Join

t S

tock

Co

mp

an

y

Bra

nch

of

Fo

reig

n

Co

mp

an

y

Agri

cu

ltu

ral

Co

op

era

tive

To

tal

2003* 47,427 1,425 77 649 284 11 1 49,874

2004 11,374 258 2 745 67 34 9 12,489

2005 7,916 281 752 42 54 20 9,065

2006 5,254 247 5 792 66 50 10 6,424

2007 4,529 244 859 44 57 9 5,742

2008 6,652 314 2 952 39 82 8 8,049

2009 6,313 226 899 18 111 5 7,572

2010 6,460 209 1 1014 21 94 6 7,805

2011 6,550 203 1113 14 59 1 7,940

2012 7,930 181 2 1477 31 70 8 9,699

2013 7,373 113 1982 18 42 4 9,532

2014 7,355 91 1 2125 29 66 4 9,671

Page 9: BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

9

2015 7,385 78 2527 27 50 8 10,075

2016 1,847 14 1032 6 10 1 2,910

Total 134,365 3,884 90 16,918 706 790 94 156,847

*The total number of business organizations registered in 2003 as presented in the Table 2, includes 43,796

business organizations registered from 1999 until February 21, 2003 and 6,078 business organizations

registered from February 22, 2003 until December 31, 2003.

Table 3 presents the number of registered business organizations by legal form and by the

municipality in which the business organization has its registered address. This table presents data

for businesses registered from 1999 to June 30th, 2016.

Table 3: Number of business organizations registered by legal form and by municipality of registered address

Regis

trati

on

Cen

ter

Ind

ivid

ual

Bu

sin

ess

Gen

era

l

Part

ners

hip

s

Lim

ited

Part

ners

hip

s

Lim

ited

Lia

bilit

y

Co

mp

an

y

Join

t S

tock

Co

mp

an

y

Bra

nch

of

Fo

reig

n

Co

mp

an

y

Agri

cu

ltu

ral

Co

op

era

tive

To

tal

Deqan/Dečane 2,131 25 107 5 1 1 2,270

Dragash/š 1,333 12 29 2 6 1,382

Ferizaj/Uroševac 10,357 314 2 973 26 21 4 11,697

Fushë Kosovë/Kosovo

Polje 3,399 84 3 624 13 26 4,149

Gjakova/Ðjakovica 7,292 151 24 652 69 6 6 8,200

Gjilan/Gnjilane 8,725 175 2 767 17 22 4 9,712

Gllogoc/Glogovac 3,484 40 1 189 4 10 5 3,733

Gračanica/Graqanicë 458 14 210 5 5 2 694

Hani i Elezit 57 1 20 78

Istog/k 2,416 29 197 6 3 6 2,657

Kaqanik/Kačanik 2,518 67 3 143 3 6 3 2,743

Kamenicë/a 2,436 50 110 1 1 1 2,599

Klinë/a 2,418 42 2 104 10 2 4 2,582

Lipjan 3,720 107 2 324 4 25 2 4,184

Malishevë/Mališevo 2,127 31 118 2 4 4 2,286

Mitrovicë/a 6,666 169 1 382 63 10 1 7,292

North Mitrovica 2,654 94 6 210 19 5 4 2,992

Novo

Brdo/Novobërdë 250 4 23 277

Peja/Peč 8,434 242 6 648 15 17 3 9,365

Podujevë/o 4,567 63 2 253 5 2 2 4,894

Pristina 28,598 1,537 29 8,795 398 575 8 39,940

Prizren 12,377 305 4 919 15 31 7 13,658

Rahovec/Orahovac 2,814 49 2 229 3 4 5 3,106

Štrpce/Shtërpce 744 4 1 47 2 1 799

Shtime/Štimlje 1,652 30 104 1 5 1,792

Skenderaj/Srbica 2,452 54 98 3 1 5 2,613

Page 10: BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

10

Suharekë/Suva Reka 2,904 41 252 7 3 1 3,208

Viti/Vitina 3,344 96 190 7 6 2 3,645

Vushtrri/Vučitrn 4,038 54 201 1 4 2 4,300

Total 134,365 3,884 90 16,918 706 790 94 156,847

VI. DEREGISTERED BUSINESS ORGANIZATIONS

Table 4 presents the number of business organizations deregistered at KBRA from 1999 until June

30th, 2016 by legal form of business organization and by year of deregistration. The process of

deregistration of business organizations for the purposes of the Law on Business Organizations and

this report means deregistration of the business organization from the KBRA registry, which results

in the termination of the existence of a business organization as a separate entity. Deregistration

from the KBRA registry, in the majority of cases, is done after voluntary termination of the business

organization, but can also be mandatory, as a result of bankruptcy procedures or by court order in

accordance with applicable law. The highest number of deregistered business are Individual

Businesses with a total of 12212 Individual Businesses deregistered during this period, whereas the

second most deregistered business organization legal form is the Limited Liability Company with 452

Limited Liability Companies deregistered.

Table 4: Number of business organizations deregistered by legal form and by year of deregistration

Year

Ind

ivid

ual

Bu

sin

ess

Gen

era

l

Part

ners

hip

s

Lim

ited

Part

ners

hip

s

Lim

ited

Lia

bilit

y

Co

mp

an

y

Join

t S

tock

Co

mp

an

y

Bra

nch

of

Fo

reig

n

Co

mp

an

y

Agri

cu

ltu

ral

Co

op

era

tive

To

tal

1999-2007* 1,476 23 9 1,508

2008 652 24 15 3 5 699

2009 1,051 29 20 6 4 1,110

2010 1,324 52 78 11 3 1,468

2011 861 38 1 39 2 12 1 954

2012 1,026 39 54 3 5 1,127

2013 1,426 37 48 8 1,519

2014 1,538 45 74 4 24 1 1,686

2015 2,095 43 80 15 2,233

2016 763 10 35 4 812

Total 12,212 340 1 452 29 80 2 13,116

*The data on the total number of business organizations deregistered from 1999 – 2007, were migrated in the

KBRA database in 2007. The data in this table for year 2007 includes business organizations deregistered from

1999 to 2007.

Page 11: BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

11

Table 5 shown below, presents the number of business organizations deregistered at KBRA from

1999 to June 30th, 2016 by legal form of business organization and by municipality in which the

business organization has its registered address.

Table 5: Number of business organizations deregistered by legal form and by municipality of registered address

Regis

trati

on

Cen

ter

Ind

ivid

ual

Bu

sin

ess

Gen

era

l

Part

ners

hip

s

Lim

ited

Part

ners

hip

s

Lim

ited

Lia

bilit

y

Co

mp

an

y

Join

t S

tock

Co

mp

an

y

Bra

nch

of

Fo

reig

n

Co

mp

an

y

Agri

cu

ltu

ral

Co

op

era

tive

To

tal

Deqan/Dečane 256 2 258

Dragash/š 231 1 232

Ferizaj/Uroševac 786 21 18 3 828

Fushë Kosovë/Kosovo

Polje 271 7 17 4 299

Gjakova/Ðjakovica 820 23 29 1 873

Gjilan/Gnjilane 645 18 21 2 686

Gllogoc/Glogovac 338 2 5 1 2 348

Gračanica/Graqanicë 43 3 1 47

Hani i Elezit 6 6

Istog/k 147 2 3 152

Kaqanik/Kačanik 246 10 5 261

Kamenicë/a 210 2 3 215

Klinë/a 190 4 194

Lipjan 216 5 8 3 232

Malishevë/Mališevo 198 3 2 203

Mitrovicë/Mitrovica 720 26 7 2 755

North Mitrovica 52 1 3 1 57

Novo

Brdo/Novobërdë 8 8

Peja/Peč 939 27 8 2 3 1 980

Podujevë/o 484 6 11 501

Pristina 1,785 115 1 239 21 60 2,221

Prizren 1,425 38 41 2 1,506

Rahovec/Orahovac 201 1 6 208

Štrpce/Shtërpce 66 2 1 69

Shtime/Štimlje 130 1 131

Skenderaj/Srbica 395 7 402

Suharekë/Suva Reka 594 8 2 1 605

Viti/Vitina 181 4 2 187

Vushtrri/Vučitrn 629 10 13 652

Total 12,212 340 1 452 29 80 2 13,116

Page 12: BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

12

VII. REGISTRATION OF BRANCHES OF FOREIGN

COMPANIES BY COUNTRY OF ORIGIN

Based on the Law on Business Organizations, a foreign company is defined as any business

organization that has been duly established and is currently validly existing under the law of a

jurisdiction outside Kosovo and which may engage in business activities in Kosovo through the

registration of a branch in Kosovo at KBRA. Table 6 below shows the total number of branches of

foreign companies registered in Kosovo pursuant to the Law on Business Organizations, by country

of origin from 1999 until June 30th, 2016.

Table 6: Branches of foreign companies registered in Kosovo

Nr. Country Branches of Foreign Companies

1. Albania 168

2. Macedonia 58

3. Germany 58

4. Switzerland 51

5. Turkey 50

6. United States 38

7. Slovenia 38

8. Croatia 35

9. Italy 31

10. Serbia 19

11. Bosnia and Herzegovina 19

12. United Kingdom 19

13. Bulgaria 15

14. Austria 8

15. Greece 8

16. Montenegro 7

17. Netherlands 7

18. Hungary 7

19. France 6

20. Denmark 5

21. Sweden 5

22. Belgium 4

23. Czech Republic 4

24 Romania 3

25. Spain 3

26. Slovakia 2

27. Norway 2

Page 13: BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

13

28. Ireland 2

29. Poland 2

30. Canada 2

31. Marshall Islands 2

32. Seychelles 1

33. Kenya 1

34. Malta 1

35. Panama 1

36. Finland 1

37. Luxembourg 1

38. Bahamas 1

39. Portugal 1

40. Cyprus 1

41. Belize 1

42. Iceland 1

43. San Marino 1

44. Afghanistan 1

45. Cayman Islands 1

46. Latvia 1

47. Virgin Islands, British 1

48. Liechtenstein 1

49. Lithuania 1

Total 696

Page 14: BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

14

VIII. REGISTRATION OF BUSINESS ORGANIZATIONS

BY GENDER

The data in Charts 5 and 6 present the gender participation in business organizations registered

from the second half of 2012 until June 30th 2016, since the gender of owners, partners and

shareholder first started to be recorded at KBRA in the second half of 2012. Due to the different

nature of legal forms of business organizations, the data below is presented separately for women-

owned Individual Businesses, which usually tend to be smaller sole proprietorships and separately for

other legal forms of business organizations were women participate as partners or shareholders in a

larger or more diverse business organization.

As the most common form of business organization in Kosovo, Chart 5 below measures the

percentage of female owners in Individual Businesses. While still relatively low, the data shows an

increasing trend of registration of Individual Businesses by women.

Chart 5: Percentage of Individual Businesses by Gender

87.8% 88.9% 90.4% 86.4% 85.7%

12.2% 11.1% 9.6% 13.6% 14.3%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

2012 2013 2014 2015 2016

% M % F

Page 15: BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

15

Chart 6 reflects the percentage of partners or shareholders according to gender, in business

organizations, excluding individual businesses, registered in Kosovo. While still relatively low, the

data shows an increasing trend of participation of females as partners or shareholders.

Chart 6: Percentage of Partners and Shareholders by Gender

83.8% 82.7% 83.2% 78.2% 76.7%

16.2% 17.3% 16.8% 21.8% 23.3%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

2012 2013 2014 2015 2016

% M % F

Page 16: BASIC PERFORMANCE INDICATORS FOR BUSINESS ......Ministria e Tregtisë dhe Industrisë Ministarstvo Trgovine i Industrije Ministry of Trade and Industry BASIC PERFORMANCE INDICATORS

16

IX. CONCLUSION

The Ministry of Trade and Industry, in order to further improve the efficiency of registration at

KBRA undertook a number of actions:

Initiated development, institutionalization, and regular use of performance metrics drawing

on official registration data to monitor the time across municipal registration centers for

processing of registration applications and identify best performers and most improved;

Increased focus on ensuring compliance with the Law on Business Organizations;

Deepened coordination between the Kosovo Business Registration Agency and the Tax

Administration of Kosovo to improve the process time for registration applications and

issuance of tax identification numbers at KBRA registration centers, including the

development and execution of a formal Memorandum of Understand between KBRA, TAK

and the Ministry of Public Administration for deeper and continued cooperation in February

2016. KBRA and TAK systems are fully integrated;

Conducted comprehensive customer service training programs with all KBRA and municipal

business registration staff.

The methodology used for the development of this report, is expected to be replicated by KBRA

and to result in the publication of regular performance measurement reports prepared and published

by the KBRA to inform further process improvements. USAID Partnerships for Development will

continue to support the approach until full institutionalization.

Going forward, it is also crucial that the new Draft Law on Business Organizations, being currently

drafted at MTI, to include the same principals of the current Law on Business Organizations

regarding business registration, namely that business registration is a formal administrative process,

which imposes no barriers and burdens on businesses wishing to register at KBRA.