Bangladesh Grameen Bank

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    How Innovation Champions Lead:

    The Case of Winning New Jobs

    Richard H. Price

    University of Michigan

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    An initial example of an innovation

    champion: Muhammed Yunus and

    the Grameen Bank In the mid seventies Muhammed Yunus, a

    Bangladeshi economist, took his students on a

    field trip to a poor villageThey interviewed a woman making bamboo

    stools who had to borrow 15 cents to make each

    stool and pay 10 % interest per week on herloan. She was obviously trapped in a cycle of

    poverty.

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    How did Yunus do it?

    Yunus saw something was terribly wrong, leanta few dollars to each crafts person in the village,and saw it spark initiative and enterprise

    Against advice of banks and governments heestablished Grameen Bank, to make microloans,asking no collateral, now serving 2 millionenterprises, 98% women, 95% loans paid back

    Nobel Prize awarded 2007

    A visionary perhaps, but how did he do it?

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    Who is Muhammed Yunus and how

    did he create the Grameen Bank?

    Muhammed Yunus is a social innovator who

    exercised his leadership to create a new social

    institution

    Who are these people? How do they do what

    they do? Are they distinctive in some way?

    Can we learn from them about both

    organizational innovation and leadership?

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    Sensing opportunities: Muhammed

    Yunus insight

    How can we get enterprise capital to the poor?

    Can we create a bank loan without conventional

    collateral?

    Can we create a system based on mutual trust,

    accountability and participation?

    Can mutual reliance for repayment createmillions of small enterprises?

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    Reframing the idea of a Bank:

    Grameen (Village )Bank

    Select the truly needy and most reliableborrowers [enterprising poor village women]

    Use borrowers skill and motivation as an asset:

    Self chosen projects [repair, livestock, crafts] Organize borrowers into small supervised

    groups

    Make small loans without collateral, repayableweekly over a year. New loans depend onsuccessful payback of the first loan

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    Organizing: Creating group

    interdependence as a key to success

    in Grameen Bank Groups of five borrowers, but only two eligible

    for loans initially

    Group observes the first two borrowers for amonth, others become eligible only after

    successful payback begins by the first two

    Peer pressure for success, collectiveresponsibility becomes an asset and collateral

    Interest rate 16% per year, repayment rate 95%

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    Three leadership moves of

    innovation champions

    Sensing opportunities: (Baron, 2006; Hisrich

    et al, 2007) Entrepreneurship, seeing

    opportunity where others see only problems

    Reframing: (Goffman, 1974; Lakoff, 1980)

    Framing the innovation to match local demands

    Organizing: (Weick ,1979; Heath and Sitkin,

    2001) Goal alignment among stakeholders to

    motivate cooperation

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    What is a social innovation?

    Generating and implementing new ideas

    on how people should organize their socialinteractions

    Aimed at one or more common goals or needs

    May be narrow, e.g., a new technique for doingcollaborative work

    Or broad in scope, e.g., the environmentalmovement

    Innovation is not simply invention, it is inventionput to use (Evans, 2004)

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    Streams of literature exploring social

    innovation

    Organization theory: Characteristics oforganizations, institutions and industries(Damanpour 1991; Rogers, 1995)

    Life history studies of Gandhi, Roosevelt (Gardner,1993)

    Leadership research: Characteristics and tactics ofleaders who solve problems in organizations

    (Mumford, 2002) Social movement theory (McAdam, McCarthy &

    Zald, 1996)

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    Types of Social Innovations

    Principle: General guideline or value. Have a

    backup plan to avoid discouragement

    Program: Integrated set of actions serving a

    specific purpose: The JOBS program

    Organizational model: Overarching structure

    for mobilizing people and resources for a

    specific purpose: Tyhon: National Job Search

    Program in Finland

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    Another Social Innovation: Winning New JOBS [ WNJ ]:

    Teaching People Successful Job Search Strategies

    Principal Developers and CollaboratorsRobert D. Caplan

    Richard H. PriceMichelle van Ryn

    Amiram D. Vinokur

    Recent Master TrainersSteve Barnaby

    Joan CurranPaula Wishart

    fn:Jobs-PP-mr26.ppt

    Michigan Prevention Research CenterInstitute for Social Research

    University of MichiganAnn Arbor, Michigan 48106-1248

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    BEHAVIOR

    Job-SearchBehavior

    Effectivesearch

    Persistentsearch

    CONTENT

    Major Topics Identifying marketable skills Networking for job leads Thinking like the employer Contacting employers Presenting oneself on

    application, resume andinterview

    Anticipating barriers andsetbacks

    PROCESS

    Intervention

    Active Teachingand Learning

    Elicit participation

    Problem solving Social modeling Role playing Graded exposure Reinforce

    appropriatebehavior

    Create Supportive Environment

    Unconditional positive regard Open to diverse views and choices Moderate self-disclosure Sharing experiences Social support/encouragement

    OUTCOMES

    Reemployment

    Reducedeconomic

    hardship

    Improvedmentalhealth

    PERSON

    Mediating Processes

    Job-searchskills

    Job-search

    self efficacy

    Inoculationagainstsetbacks

    Personalcontrol

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    JOBS Delivery Protocol

    Recruitment in Michigan Unemployment Offices

    Five four-hour sessions, during a one-week period

    Group learning, 15-20 participants per group

    Male-female trainer pairs receive 160 hours of training

    Standardized training protocol (8-12 pages per session); standardizedmanual (367 pages)

    Observer quality control and constructive feedback

    Local community sites (community centers, schools, hotels, union halls)

    Based on: Caplan, Vinokur, Price & van Ryn (1989); Vinokur, Price, & Schul (1995)

    Contacted at 4 MESC Offices

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    Contacted at 4 MESC OfficesN = 31,560

    T1 pretest(N = 1801)

    Job SeminarIntervention(54% Participation Rate)

    T2 2-month posttest(80% Response Rate of T1)

    T3 6-month posttest(87% Response Rate of T1)

    T2 24-month posttest(79% Response Rate of T1)

    Figure 10. Research Design of JOBS II Field StudyAdapted from Vinokur, Price & Schul (1995)

    Met initial criteria and screenedN = 7,656

    Met all screening criteriaN = 3402

    Sampling

    Depression-IndicatedScore (Cases)

    N = 520

    Sampling

    Invited to theJOBS Field Experiment

    N = 2464

    Randomization

    CasesN = 300

    Surveyed atT1, T2, T3 & T4N = 204 at T1Control

    ConditionN = 552

    (Low Risk = 323)(High Risk = 229)

    JOBS ExperimentalConditionN = 1249

    (Low Risk = 763)(High Risk = 486)

    JOBS InterventionParticipants

    N = 671

    Manipulation CheckN = 670

    N = 460 N = 983

    N = 487 N = 1082

    N = 442 N = 988

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    -0.6

    -0.4

    -0.2

    0.0

    0.2

    0.4

    0.6

    0.8

    1.0

    1.2

    Screening 2-Month 6-Month

    Low Risk, Experimental

    Low Risk, Control

    High Risk, Experimental

    High Risk, Control

    Depression (z-score)

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    $1,302

    $870

    $509

    $1,063

    $643

    $331

    $200

    $400

    $600

    $800

    $1,000

    $1,200

    $1,400

    1 Month 4 Months 32 Months

    Full Experimental Group

    Full Control Group

    TOBIT predicted means of earnings per month

    adjusted for age, sex, education and income.

    Predicted Earnings Per Month

    From Vinokur, van Ryn, Gramlich & Price (1991)

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    Depression as a Function of Pattern of Employment at T2 (2-month) and at T3 (6-month) follow-ups

    2.24

    1.69

    1.89

    1.72

    1.64

    1.8

    1.62 1.64

    1.5

    2

    U-U E-U E-E U-E

    Cont. GroupExp. Group

    DEPRESSION at T3

    EMPLOYMENT STATUS AT TIME 2 AND TIME 3

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    Recent publications based on the

    WNJ project Price, R.H. (2006). Cultural collaboration: Implementing the JOBS program in China,

    California, and Finland. In C.M. Hosman (Ed.), Proceedings of the London SecondWorld Conference on the Promotion of Mental Health and Prevention of Mental andBehavioural Disorders. London: World Federation for Mental Health.

    Price, R.H., Choi, J.N., & Lim, S. (2006). Beyond the Iron Rice Bowl: Life stage andfamily dynamics in unemployed Chinese workers. In Malcolm Warner & Grace Lee,

    (Eds.) Unemployment in China. Routledge Curzon.

    Choi, J.N., Price, R.H., & Vinokur, A.D. (2003). Self-efficacy changes in groups: Effectsof diversity, leadership and group climate. Journal of Organizational Behavior, 24(4),357-372.

    Price, R.H., Choi, J., & Vinokur, A.D. (2002). Links in the chain of adversity

    following job loss: How financial strain and loss of personal control lead to depression,impaired functioning and poor health. Journal of Occupational Health Psychology, 7(4),302-312.

    Price, R.H. & Liluo Fang (2002). Unemployed Chinese workers: Survivors, the

    worried young and the discouraged old. International Journal of Human ResourceManagement. 13(3), 416-430.

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    Winning New JOBS today

    Program: Group based training in job search using behavioral scienceprinciples (Robert Caplan, Richard Price, Amiram Vinokur)

    Research: Two US large scale randomized trials, one international randomizedtrial [Finland], four quasi-experimental effectiveness trials [China, Ireland,California, Maryland]

    Outcomes: More rapid reemployment, higher quality jobs, positive cost benefitresults, prevents episodes of depression in high risk populations and inoculatesagainst depression in subsequent job losses.

    Publications: Web site: http://www.isr.umich.edu/src/seh/mprc/

    Awards: Lela Roland NMHA Award, SAMHSA Exemplary Program Award,U.S. Department of Health and Human Services

    http://www.isr.umich.edu/src/seh/mprc/http://www.isr.umich.edu/src/seh/mprc/
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    New Challenge for WNJ:Global Economic Change

    Global Economic Restructuring

    Economic Restructuring Political Reform Technological Development

    -Loss of Manufacturing -Rise of Market Economics -Technological Displacement of Jobs

    -Rise of Service Industries -Institutional Change -Communication Industry Growth

    School to work

    Job loss & reemployment

    Multiple career changes

    Women enter work force

    Welfare to work

    Full to part time changes

    Multiple jobs, overload

    Early retirement

    Organized

    Support

    Systems

    Economic support

    Training

    Job transition

    programs

    Individual

    Differences

    Gender

    Ethnicity

    Education

    Resilience

    Social Support

    Work Transitions

    Individual/ Family Responses

    -Task

    Redistribution-Role Change

    Family

    -Relationship Change

    -Migration & Economic Development

    Community

    -Stress and Coping

    -Job Search

    Individual

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    Its about organizing, Weick, (1979);

    Heath and Sitkin (2001)

    Confronting the dynamic problem of aligning

    goals and coordinating actions Engaging norms to allow tacit coordination

    among actors

    Creation of trust, cooperation, legitimacy Use of social networks and communication

    channels

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    Strategies for Scaling Up

    Dissemination: Providing information andtechnical assistance [least resource intensive, littlecontrol over implementation]

    Affiliation network: Formal relationship betweentwo or more parties in network [both cooperation

    costs and benefits]

    Central authority: control of local sites by single

    organization [high control but high commitmentrequired]

    (Dees et al, 2004)

    Three leadership moves of

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    Three leadership moves of

    innovation champions scaling up in

    California, China and Finland Sensing opportunities: Innovation champions

    and partners see unemployment crisis as an

    opportunity Reframing: JOBS is reframed by champion to

    meet specific local cultural and political needs

    Organizing: Political needs and cultural normsare used to create organizational cooperation

    among stakeholders

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    Three Cases of Organizing Tactics for the JOBS Program by

    our Innovation Champion Partners

    Finland China California

    Champion:

    Jukka Vuori: Scientist & advocate

    in the Finnish Institute for

    Occupational Health

    Champion:

    Fang Liluo: Politician & influential

    in Institute of Psychology, National

    Academy of Sciences

    Champion:

    Tom Maloney: Social entrepreneur

    and consultant to the funding

    foundation

    Sensing opportunity:

    Unemployment as a national

    political problem for Finland afterend of Soviet Union

    Sensing opportunity:

    Downsizing creates the threat of

    dangerous political instability inPeoples Republic of China

    Sensing opportunity:

    Foundation wants to be put on the

    map in CaliforniaProtecting the health of Californians

    is foundation goal

    Reframing:

    JOBS will be accepted if it is

    becomes Finnish and is proven to

    work in Finland

    Reframing:

    JOBS will reduce family problems

    and new jobs will reduce social

    unrest

    Reframing :

    JOBS meets foundation goals

    because unemployment has

    negative effect on health

    Organizing:Government alliance to create a

    national program only after a

    randomized trial

    Logic of the welfare state,

    government bureaucracy, rational

    action is appropriate

    Organizing:Fang Liluo gets Red Letter from

    Minister and opens the doors to

    agencies in seven Chinese cities

    Hierarchy [go to the top], network,

    guanxi, authority for

    implementation

    Organizing:Philanthropy finds a cause.

    Funding for all partners to

    implement. No state plan.

    Disconnect between private

    foundation goals and state plans for

    dissemination

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    Fang Liluo as Innovation Champion

    Chinese government downsizing state own

    enterprises, millions of displaced workers

    WNJ could be adopted only through key

    connections to the top of the government

    Fang Liluos insight: Unemployment can

    threaten social unrest and a Red Letter will

    unlock resources for widespread dissemination

    of WNJ in seven Chinese cities

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    Jukka Vuori as Innovation

    Champion

    Unemployment in Finland as a national crisisafter the end of the Soviet Union

    Welfare state view that best solution [WNJ]

    was needed to unemploymentJukkas insight: Creating intergovernmental

    consensus on adoption of an evidence based

    program, though slow, was the path tocommitment of resources, wide acceptance anddissemination

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    12

    7639

    12

    27

    8

    16

    4

    1612

    20

    33

    75

    131

    48 178

    221 30

    52

    2865

    229

    649 206

    1017

    10981

    21262

    55

    1416263

    1429802

    829

    1058

    1235

    2288

    65

    9595096

    Tyhn groupactivities in

    Finland until year 2004

    Trained trainers 305(until year 2000)

    Method packages 3395

    Workbooks 35578

    Trainer networks

    7845

    453

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    Current Status of JOBS in each

    Country Today California: Individual adoption only. WNJ stopped when

    foundation funding ended, trainers continue usingintervention technology in their practice

    China: Limited continuation. WNJ continues in severalcities, but no new money committed for the hundred cities

    program as promised.

    Finland: Sustained and expanded. WNJ sustained andadapted to new populations. Continues as a nationalprogram throughout Finland, new Jobs-like programsdeveloped and tested for youth, elderly.