Backup Exec™ System Recovery 2010 Accelerate your Revenue with Complete System and Data Protection Title Date

Backup Exec™ System Recovery 2010 Accelerate your Revenue with Complete System and Data Protection

Title

Date

Backup Exec System Recovery 2010

Did You Know…….

80Over of SMB’s believe they lack adequate

backup and recovery protection %

of SMB’s can only tolerate 4 hours or less of downtime59%

Data protection is this year’s #1 priority for your small business customers!

47 SMB’s do not have desktop backup%

2


Small Business LandscapeRisks = Opportunity

• Most experience frequent outages

– 76 percent live in regions susceptible to disasters

– Outages in past year: Average of three (hackers, power outage, natural disaster)

• Yet almost half (47 percent) have no formal DR plan

• Backups are inconsistent

– Only 60 percent of company or customer data is backed-up

– Only one in five (23 percent) back-up daily!

• SMBs acknowledge a disaster would cause data loss

– More than half expect they would lose at least 40 percent of their data

2009: Symantec SMB Disaster Preparedness Survey

3


Why Backup?

Faster Recoveries

• Dramatically minimize downtime and disruption to your business.

Flexibility

• Flexibility—Recover single email messages or files, or a complete system in minutes

Maximum Staff Utilization

• Protects your largest and most important IT investment: staff time and productivity

Broad Disaster Protection

• Protection—Off-site backups, security integration

Operational Efficiency

• Single-interface protection across Windows environments 4


Backup Exec System Recovery 2010Meeting Small Business Customer’s Needs

1- 4 Windows Servers• Perfect stand-alone solution for SMB customers, scales to

larger environments working in conjunction with Backup Exec• Recover data or complete servers in minutes, not hours or days

Complete System and Data Protection for Desktops and Laptops• Restore individual data files/folders or entire desktops/laptops in

minutes – even to dissimilar hardware

Fast, Simple, Disk-Based Protection• Save backups to various disk storage devices, including SAN,

NAS, direct-attached storage, CD/DVD/Blu-ray• Flexible off-site protection for enhanced disaster recovery

5


Backup Exec System Recovery 2010How we help your customers

• Backup automatically while you work• Protect proactively, both data and systems• Ensure your ability to recover from disaster

Manage your business, not your

backups

• Recover complete Windows systems in minutes• Recover to different hardware or virtual environments• Restore files or folders, Exchange email messages, or

SharePoint documents in seconds

Easily recover what you need, when and where you need it

• Enables reliable, automated recovery• Uses disk-based technology for rapid recovery

• Recovers anytime, from anywhere

Minimize the impact of downtime

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Maximize Your Backup Revenue Potential

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Force 1: Expand Every Deal Size

• Attach backup from server to desktop• Attach storage hardware

• Cross-sell integrated solutions

Force 2: Help Your Customers

• Implement or improve their backup and recovery capabilities

Force 3: Your Unique Opportunity

• Install revenue opportunities• Define best practices

• Leverage Symantec resources for success

Force 4: Your Winning Solution

• Simple, cost-effective backup and recovery for small business



What Can Companies Lose?

• What would your customer lose if one of their servers crashed …– Sales transactions

– Employee productivity

– Production

– Email & other business data

– Reputation

9


The Backup Exec System Recovery Opportunity

• A simple, cost-effective backup solution ideal for small businesses.

• Server and desktop recovery in minutes, not hours or days.

• Integrated off-site backup enhances disaster recovery efforts, maintains productivity, profits, and customer confidence.

• Award-winning technology named Top 10 Products of the Year by eWeek Channel Insider.

• Customers running a tape-only backup environment, offer Symantec Backup Exec.

10


What’s New . . . From a High Level

• Support for Linux Servers (Red Hat and SUSE) – Coming December 2009

• New Virtual Edition for BESR, Enhancements for Protecting Virtual Environments

• Backup Exec System Recovery Management Solution

• Support for the latest Microsoft Operating Systems and applications including:

– Windows Server 2008 R2

– Windows 7

– Exchange 2010

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Backup Exec System Recovery 2010 Linux Edition


Linux Overview

• BESR Linux Edition Features:

– Hot & cold imaging of Linux servers

– Full backups only; no incremental support

– Compression & encryption supported

– Linux SRD creation tool

– Granular file recovery

– No dissimilar hardware support

– Command line interface

– Managed through BESR Management Solution

• Versions of Linux supported

– Red Hat 5.1, 5.2, 5.3 (32 and 64 bit (not ia64)

– SUSE Server 10 SP1 and SP2 (32 and 64 bit (not ia64)

– Desktop versions are not supported

– General Availability: December 2009

13

Backup Exec System Recovery 2010 Virtual Edition

New Virtual Edition

Purchase a single license of the Backup Exec System Recovery Virtual Edition and protect an unlimited number of Windows virtual guest machines per host.

15Backup Exec System Recovery 2010


Improved Virtual Support

• Supports the latest virtual environments, including VMware vSphere 4.0, Microsoft Hyper-V Server 2008 R2, and Citrix XenServer 5.x.

• Convert backup images to VMware and Hyper-V virtual formats

• Converted VMDK’s are now uploaded/imported in a single step and include improved performance capabilities

• Support for the new Microsoft hypervisor including the ability to protect Hyper-V virtual machines

• Converted VHD files can be stored directly to Hyper-V instance

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Backup Exec System Recovery 2010 Virtual Recovery Capabilities

– Dramatically Reduce System Downtime - Scheduled physical to virtual conversions enable immediate system recovery in virtual environments

– Reduce Management Time and Set-up - Easy-to-use, virtual conversion wizard provides scheduled or on-demand P2V conversion for quick recovery

– Recover Back to Different Physical or Virtual Hardware (V2P) - Recovery to Completely Different Physical or Virtual Hardware

– Supports the Latest Virtual Environments - VMware vSphere 4.0, Hyper-V Server 2008 R2 and Citrix XenServer 5.x

Virtual Server


Physical or Virtual Recovery and Conversion


Backup Exec System Recovery 2010 Management Solution


Backup Exec System Recovery 2010 Management Solution

Reliability and ScalabilityThe power and scalability of BESR Solution combined with the features and usability of BESR Manager

Simplified Administration

Mixed EnvironmentsSupport

Storage Management

Enhanced OffsiteProtection

Improved DisasterRecovery

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Backup Exec System Recovery 2010 Protecting Your SMB Customers


Complete System Recovery In Minutes

Offsite CopyFTP Server

Protected Server

System X

NAS / SAN Device SCSI, SATA, SAS USB / Firewire Flash Memory DVD/Blu-ray

X

Dissimilar Hardware

System

Virtual System

System

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Flexible Offsite Protection

• Enhancing Your Disaster Recovery Efforts– Select up to two offsite destinations

– Offsite destinations can include DAS, network locations, even FTP

Protected System

NAS / SAN

DAS

PrimaryDestination

FTP Server

RecoveryPointCopy

RecoveryPointCopy

RecoveryPointCopy

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Granular Restore Option Now Included

• Restore files and folders with the ability to search multiple recovery points at the same time

• Restore Exchange email, folders, mailboxes, without full mailbox backups – supports Exchange 2010

• Recover Microsoft SharePoint Server documents from a single system recovery point

Granular Data Recovery In Seconds – From a Single

Interface

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Customer’s disaster recovery time fell from 36 hours to 2 hours and nearly $2 million dollars in cost avoidance per year with BESR

Disaster Recovery Savings

Average number of disaster recovery events each month 1

Average disaster recovery time pre-deployment 36 hours

Average disaster recovery time post-deployment 2 hours

IT FTE net mean salary rate per hour for one FTE $33.16

IT FTE Annual Savings $13,528

End-users impacted during each disaster recovery event 200

Downtime during each disaster recovery event pre-deployment 36 hours

Downtime during each disaster recovery event post-deployment 2 hours

End user estimated net mean salary rate per hour $24.04

End-user Labor Savings $1,961,539

Total IT and End-user Savings $1,975,066 per year

Alchemy Solutions Group 2008 - A Backup Exec and Backup Exec System Recovery Business Value Whitepaper

The $avings with Backup Exec System Recovery

24

Susie Spencer

Note to presenters, I am working to get an SMB customer success story to use in place of this. In the meantime, you can either delete or use noting that this is a story for a larger customer.


Pricing, Licensing & Availability


Core Product Symantec MSRP

Backup Exec System Recovery Server Edition

Backup Exec System Recovery Windows Small Business Server Edition

Backup Exec System Recovery Desktop Edition

Backup Exec System Recovery Linux Edition

Backup Exec System Recovery Virtual Edition

Backup Exec System Recovery Starter Kit– includes 5 Server Edition licenses (including the Granular Restore Option) and 10 Desktop Edition licenses

Add-Ons/Optional Components

Backup Exec System Recovery Management Solution (available to all Backup Exec System Recovery customers at no charge)

Backup Exec System Recovery 2010 New Pricing

26

Under Embargo Until September 15, 2008

• For customers who require 24x7x365 access to technical experts

• FREE Product Upgrades • Faster response times than

Basic Maintenance• Most purchased offering• 23% of MSRP

• Recommended minimum for Symantec products:- Many jobs run in the middle

of the night- Hackers don’t keep business

hours

Essential Support

• Support during business hours

• Includes FREE Product Upgrades

• Lowest price option

• 18% of MSRP

Basic Maintenance

Provide customers with the level of protection they need


Backup Exec System Recovery 2010 28

Technical Upgrades

BESR 7.0 & 8.x BESR 2010

LSR 3.0, 6.0 or BESR 6.5 BESR 2010

May Upgrade Directly

Must Uninstall Previous Version and Reinstall


Product Availability

This information is under NDA Embargo until November 2, 2009

Backup Exec System Recovery 2010 (includes Server, Small Business Server, Desktop and Virtual Editions and the Starter Kit)

Backup Exec System Recovery Management Solution 2010

– General Availability: November 2, 2009– Languages: English, German, French, Italian, Spanish, Japanese, Simplified

Chinese, Traditional Chinese, Korean, Brazilian Portuguese, Russian

Backup Exec System Recovery 2010 Linux Edition

– General Availability: December 7, 2009– Languages: English


Backup Exec System Recovery 2010Competitive, Opportunity and Selling Scenarios


Backup Exec System Recovery 2010 Competitive Matrix

Functionality

Backup Exec System

Recovery 2010

Acronis Backup &

Recovery 10

CommVault 1-Touch System

RecoveryCristie BMR

StorageCraftShadowProtect

Microsoft Windows

Server Backup

Physical to Virtual Scheduler

Cold Image Backup

Deduplication

Comprehensive Virtual Support(VMDK/VHD/Wizard Driven)

Granular Exchange and SharePoint Recovery

Dissimilar System Recovery

Web Self-Service Search and Retrieve

Customizable Recovery CD

Centralized Management Capability

Integration with Security and Systems Management Solutions

31

* Recovery points created in native VHD format ** No ability to import recovery points directly to a VMware ESX / vSphere server ^ Requires additional purchase of $295 USD ^^ Must be created manually; doesn’t ship with product

^

**

*

^^


Backup Exec System Recovery Small Business Opportunity!

• Ensures comprehensive solution deployments

• Provide market leading data and system protection

• Rich Opportunity: many SMB customers lack server or desktop backup

• Accelerate other lines of business

• Partner differentiation

• Typical Sales Cycle:

• 30 – 90 days

Growing the Deal Size

ServicesDisaster recovery planning, off-site copy services,

virtualization design & implementation

Hardware and Software

Attach / UpgradeTarget SMB customers

Upgrade from competing products

Server, Desktop/Laptop, Backup Exec System Recovery, storage

hardware

32


Backup Exec System Recovery 2010 Customer Training

• Title: Symantec Backup Exec System Recovery 2010: Administration*

• Delivery Method: Instructor-Led Training (classroom)

• Length: 3 days

• Abstract: This course shows how to use Backup Exec System Recovery 2010 in combination with Backup Exec System Recovery Management Solution to create and implement a system backup and disaster recovery plan across an enterprise.

* course available: Jan 2010

Visit http://go.symantec.com/education_backupexec to see training options for the entire Backup Exec family of products

33

http://go.symantec.com/education_backupexec


Why Customers Buy – Scenario #1

SMB customer W/O Backup Exec or other data protection solution

Often purchased as a result of new hardware, or hardware upgrade

Typical sales cycle should be no longer than 1-3 months and may require testing 60-day evaluation software in their own environment

34


Why Customers Buy – Scenario #2

SMB/Enterprise customer WITH Backup Exec or other data protection solution

For larger transactions, typical sales cycle will run 1-3 months and may require testing full NFR (one-year timed out) software in their environment

35


Next Steps: Educate – Evaluate – Engage


Educate your Customers – www.backupexec.com

VideosVideosDatasheets & White PapersDatasheets & White Papers

37

Flash ToursFlash Tours


• Quick Start Guides

• Competitive Battlecards

• Sales Scripts

• Whitepapers

• Customer Presentations

• NFR’s …and more

Backup Exec Family PartnerNet Resources

38


Customer Product Advisor and Product Configurator

http://go.symantec.com/productadvisor

39

http://go.symantec.com/productadvisor


Evaluate

Free 60 Day Trial of Backup Exec System Recovery 2010

Available November 2, 2009

(Fully Functional)

www.backupexec.com

40


Questions & Answers

Copyright © 2007 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.

TO

SUBJECT

Appendix


Backup Exec System Recovery 2010 Competitive Matrix

Functionality

Backup Exec System

Recovery 2010

Acronis Backup &

Recovery 10

CommVault 1-Touch System

RecoveryCristie BMR

StorageCraftShadowProtect

Microsoft Windows

Server Backup

Physical to Virtual Scheduler

Cold Image Backup

Windows 7 & Windows Server 2008 R2 Support

Comprehensive Virtual Support(VMDK/VHD/Wizard Driven)

Granular Exchange and SharePoint Recovery

Dissimilar System Recovery

Web Self-Service Search and Retrieve

Customizable Recovery CD

Centralized Management Capability

Integration with Security and Systems Management Solutions

* Recovery points created in native VHD format ** No ability to import recovery points directly to a VMware ESX / vSphere server ^ Requires additional purchase of $295 USD ^^ Must be created manually; doesn’t ship with product

^

**

*

^^

Documents

Backup Exec™ System Recovery 2010 Accelerate your Revenue with Complete System and Data Protection Title Date