2
SRBEducationSolutions.com A Member of StarDyne Technologies Technology Empowering Education WEB BASED Automated Dispatch The Automated Dispatch System Web home page can be customized to include instructions unique to each district and web links to external documents such as absence policies and procedures, leave approval request forms and other HR documents. Automated Dispatch System Web is designed so that no employee training is required. An introduction video guides new users through the process of logging an absence. Each web page has prompts and Help links to instruct the employee on what information needs to be entered. The codes and prompts that display during the absence logging process can be customized per employee category. For example, you can have one set of absence codes available for selection for Teachers and a different set for Support staff. The absent employee does not need to remember any absence codes or replacement employee numbers. At every selection prompt a drop down box is available that the employee can select the appropriate code from. Automated Dispatch Lite Instructions to the replacement employee can be typed into a text box when logging an absence. These instructions will be spoken to the replacement employee during the dispatch process using “text to speech” software. Administrators can select from a listing of all employees that are assigned to their location and log or cancel absences on the employees’ behalf. An absent employee can view upcoming absences to confirm the absence has been dispatched as well as identify the replacement employee. The replacement employee can view details of dispatches and read or listen to the instructions from the absent employee. They can also view a map showing how to get to their dispatch location. Unavailability dates for replacement employees can be viewed, deleted or updated. Employees eligible for overtime can enter extra time. They can only enter a time range that is outside of their regularly scheduled hours and they can indicate whether they want the overtime paid or banked. Calls need to be made by administrative personnel rather than automated. A good application is for school districts that use location-based call out instead of central call out. Employees can enter absences using web portal with all features of automated dispatch. Web Reports are available immediately for employee responsible for calling replacements. CALL SALES TOLL FREE AT 1-866-998-2800 HR Module

Automated Dispatch W E B B A S E D - PowerSchool

  • Upload
    others

  • View
    2

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Automated Dispatch W E B B A S E D - PowerSchool

SRBEducationSolutions.comA Member of StarDyne Technologies

Technology Empowering Education

W E BB A S E DAutomated Dispatch

• TheAutomatedDispatchSystemWebhomepagecanbecustomizedtoincludeinstructionsuniquetoeachdistrictandweblinkstoexternaldocumentssuchasabsencepoliciesandprocedures,leaveapprovalrequestformsandotherHRdocuments.

• AutomatedDispatchSystemWebisdesignedsothatnoemployeetrainingisrequired.Anintroductionvideoguidesnewusersthroughtheprocessoflogginganabsence.EachwebpagehaspromptsandHelplinkstoinstructtheemployeeonwhatinformationneedstobeentered.

• Thecodesandpromptsthatdisplayduringtheabsenceloggingprocesscanbecustomizedperemployeecategory.Forexample,youcanhaveonesetofabsencecodesavailableforselectionforTeachersandadifferentsetforSupportstaff.

• Theabsentemployeedoesnotneedtorememberanyabsencecodesorreplacementemployeenumbers.Ateveryselectionpromptadropdownboxisavailablethattheemployeecanselecttheappropriatecodefrom.

Automated Dispatch Lite

• Instructionstothereplacementemployeecanbetypedintoatextboxwhenlogginganabsence.Theseinstructionswillbespokentothereplacementemployeeduringthedispatchprocessusing“texttospeech”software.

• Administratorscanselectfromalistingofallemployeesthatareassignedtotheirlocationandlogorcancelabsencesontheemployees’behalf.

• Anabsentemployeecanviewupcomingabsencestoconfirmtheabsencehasbeendispatchedaswellasidentifythereplacementemployee.

• Thereplacementemployeecanviewdetailsofdispatchesandreadorlistentotheinstructionsfromtheabsentemployee.Theycanalsoviewamapshowinghowtogettotheirdispatchlocation.

• Unavailabilitydatesforreplacementemployeescanbeviewed,deletedorupdated.

• Employeeseligibleforovertimecanenterextratime.Theycanonlyenteratimerangethatisoutsideoftheirregularlyscheduledhoursandtheycanindicatewhethertheywanttheovertimepaidorbanked.

• Callsneedtobemadebyadministrativepersonnelratherthanautomated.Agoodapplicationisforschooldistrictsthatuselocation-basedcalloutinsteadofcentralcallout.

• Employeescanenterabsencesusingwebportalwithallfeaturesofautomateddispatch.

• WebReportsareavailableimmediatelyforemployeeresponsibleforcallingreplacements.

CAll SAlES Toll fREE AT 1-866-998-2800 HR Module

Page 2: Automated Dispatch W E B B A S E D - PowerSchool

CAll SAlES Toll fREE AT 1-866-998-2800 HR Module

Without Automated Dispatch Module

With Automated Dispatch Module

ABSENT EMPLOYEE

Calls Board Office

Talks to HR Dispatch Clerk

who enters absence details

Emergency(last minute calls)

clerk calls replacement

Clerk enters dispatch details

ReplacementEmployee

ABSENT EMPLOYEE

Web Portal

Enters

through

Absence is created

automaticallywith SRB’s HR System

Calls replacement via telephone with

SRB’s AutomatedDispatching Module

ReplacementEmployee

School reviews and authorizes Daily absences and dispatches with SRB’s

Attendance Management Module

Telephone