8122019 Automated Bill Auditing

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ContainRevenueLeakageContainRevenueLeakage

AutomatedPre-bill Auditing Solution

A UNIQUE

ONE983085OF983085A983085KIND

SOLUTION

8122019 Automated Bill Auditing

httpslidepdfcomreaderfullautomated-bill-auditing 24

TSP

Revenue leakage

Bill-run delays

Subscriber

Dissatisfied Customers

Customer Churn

Impacted StakeholdersManual auditing of Bills

Small sample size for audit dueto 48-hr time constraint

Configuration issues in bill plan

Process related issues in timelyconnectiondisconnection of VASdiscounts

-$

Possible Revenue Leakage Sources

that arrests revenue leakage andincreases customer satisfaction through accurate bills thereby

increasing telecom operatorrsquos brandvalue

uniservetrade Assure | 2

An Automated

Pre-Bill Audit System

Stringent Regulatory

Penalities

Bad PressNEWS

8122019 Automated Bill Auditing

httpslidepdfcomreaderfullautomated-bill-auditing 34

Audit sampleselection

Plan configurationassurance

Planconfigurator

Bill run assurance

Key functionalities

At one of our implementations uniserveAssure identified revenue leakage to thetune of 004 month-on-month in a span of5 months among a sample of 500000 subscribers caused by incorrect applying ofdiscounts

In a separate instance uniserve Assure

detected 2000 ++ cases of excess discountwithin a span of 5 months

Campaigning

The TelecomOperator ran a

campaign to

identify errors intheir bills toincrease theirbrand image

Sample selection based

on

almost all the

components of a bill

plan

Various customer andcontract status

Random selection

supports both percentage

based and no of

contracts for a bill-cycle

Report on total no of

contracts selected alongwith contract IDs

Facilitates smoother pre-bill audits

Provision to validate production

planscomponents as soon as launched to

ensure error-free

Native Plan Configurator

engine supports creation

of all the rate plan

components

Supports individual and

bulk rate plan creation

Acts as independent Rate

Plan source for bill audit

Automates the validation of all the bill entities

Validations of all discount types across subscribers and across multiple accounts

Recurring and non-recurring changes validations covering 130+ Scenarios

Supports multi-validation

Bill Vs Uniserve Assure (audit)

Bill amp Uniserve Assure (audit) Vs Bill Plan

Generation of audit reports either in CSV format or index to Database

Separate audit logs for entities with errors for quick issue resolution Helps MarketingBusinessIT team know the impact of a bi ll Plan before it is

launched

uniservetrade Assure | 3

8122019 Automated Bill Auditing

httpslidepdfcomreaderfullautomated-bill-auditing 44

8122019 Automated Bill Auditing

httpslidepdfcomreaderfullautomated-bill-auditing 24

TSP

Revenue leakage

Bill-run delays

Subscriber

Dissatisfied Customers

Customer Churn

Impacted StakeholdersManual auditing of Bills

Small sample size for audit dueto 48-hr time constraint

Configuration issues in bill plan

Process related issues in timelyconnectiondisconnection of VASdiscounts

-$

Possible Revenue Leakage Sources

that arrests revenue leakage andincreases customer satisfaction through accurate bills thereby

increasing telecom operatorrsquos brandvalue

uniservetrade Assure | 2

An Automated

Pre-Bill Audit System

Stringent Regulatory

Penalities

Bad PressNEWS

8122019 Automated Bill Auditing

httpslidepdfcomreaderfullautomated-bill-auditing 34

Audit sampleselection

Plan configurationassurance

Planconfigurator

Bill run assurance

Key functionalities

At one of our implementations uniserveAssure identified revenue leakage to thetune of 004 month-on-month in a span of5 months among a sample of 500000 subscribers caused by incorrect applying ofdiscounts

In a separate instance uniserve Assure

detected 2000 ++ cases of excess discountwithin a span of 5 months

Campaigning

The TelecomOperator ran a

campaign to

identify errors intheir bills toincrease theirbrand image

Sample selection based

on

almost all the

components of a bill

plan

Various customer andcontract status

Random selection

supports both percentage

based and no of

contracts for a bill-cycle

Report on total no of

contracts selected alongwith contract IDs

Facilitates smoother pre-bill audits

Provision to validate production

planscomponents as soon as launched to

ensure error-free

Native Plan Configurator

engine supports creation

of all the rate plan

components

Supports individual and

bulk rate plan creation

Acts as independent Rate

Plan source for bill audit

Automates the validation of all the bill entities

Validations of all discount types across subscribers and across multiple accounts

Recurring and non-recurring changes validations covering 130+ Scenarios

Supports multi-validation

Bill Vs Uniserve Assure (audit)

Bill amp Uniserve Assure (audit) Vs Bill Plan

Generation of audit reports either in CSV format or index to Database

Separate audit logs for entities with errors for quick issue resolution Helps MarketingBusinessIT team know the impact of a bi ll Plan before it is

launched

uniservetrade Assure | 3

8122019 Automated Bill Auditing

httpslidepdfcomreaderfullautomated-bill-auditing 44

8122019 Automated Bill Auditing

httpslidepdfcomreaderfullautomated-bill-auditing 34

Audit sampleselection

Plan configurationassurance

Planconfigurator

Bill run assurance

Key functionalities

At one of our implementations uniserveAssure identified revenue leakage to thetune of 004 month-on-month in a span of5 months among a sample of 500000 subscribers caused by incorrect applying ofdiscounts

In a separate instance uniserve Assure

detected 2000 ++ cases of excess discountwithin a span of 5 months

Campaigning

The TelecomOperator ran a

campaign to

identify errors intheir bills toincrease theirbrand image

Sample selection based

on

almost all the

components of a bill

plan

Various customer andcontract status

Random selection

supports both percentage

based and no of

contracts for a bill-cycle

Report on total no of

contracts selected alongwith contract IDs

Facilitates smoother pre-bill audits

Provision to validate production

planscomponents as soon as launched to

ensure error-free

Native Plan Configurator

engine supports creation

of all the rate plan

components

Supports individual and

bulk rate plan creation

Acts as independent Rate

Plan source for bill audit

Automates the validation of all the bill entities

Validations of all discount types across subscribers and across multiple accounts

Recurring and non-recurring changes validations covering 130+ Scenarios

Supports multi-validation

Bill Vs Uniserve Assure (audit)

Bill amp Uniserve Assure (audit) Vs Bill Plan

Generation of audit reports either in CSV format or index to Database

Separate audit logs for entities with errors for quick issue resolution Helps MarketingBusinessIT team know the impact of a bi ll Plan before it is

launched

uniservetrade Assure | 3

8122019 Automated Bill Auditing

httpslidepdfcomreaderfullautomated-bill-auditing 44

8122019 Automated Bill Auditing

httpslidepdfcomreaderfullautomated-bill-auditing 44