47
© Copyright 2016 BMC Software, Inc. 1 Internal Use Only Automated Mainframe Intelligence Vice President, Customer Success Kevin McGuinn

Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

  • Upload
    others

  • View
    2

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 1Internal Use Only

Automated Mainframe Intelligence

Vice President, Customer Success

Kevin McGuinn

Page 2: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 2Internal Use Only

Anyone remember this guy?

Stewart Alsop eating his words.

In 1991, tech writer Alsop wrote, “I predict that the last mainframe will be unplugged on March 15, 1996. In 2002 he admitted he was wrong”.

Page 3: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 3Internal Use Only3 © Copyright 07/30/19 BMC Software, Inc. - BMC Confidential

91%

Percentage of respondents that see a

positive long-term outlook for the

mainframe

62%

Percentage of respondents that expect capacity

growth

• Cost Optimization• Security/Compliance• Availability• Modernization

Top challenges listed by respondents

*Preliminary data from the 2019 BMC Annual Mainframe Survey

The World Runs on the MainframeBMC Mainframe Survey

Page 4: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 4Internal Use Only4 © Copyright 07/30/19 BMC Software, Inc. - BMC Confidential

The World Runs on the Mainframe

92/100of the top banks

87%of all credit card transactions

The Trusted Platform for the Digital Economy

*https://www.ibm.com/it-infrastructure/z/why-mainframe

90%of the largest airlines

Page 5: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 5Internal Use Only5© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential—Internal Use Only

Economics of the Mainframe

TotalGlobal IT Cost

$3.5T

$500B$3.0T

Mainframes efficiently run

68% of the world’s

production workloads

68% of workloads at 6% of the total IT costs

ProductionWorkloads

68%

IT Cost 500B

$28B 473B6%

Page 6: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 6Internal Use Only6© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential—Internal Use Only

“The value gained by moving applications from the traditional enterprise

platform onto the next “bright, shiny thing” rarely provides

an improvement in the business process of the company’s bottom line.”

‘Considering Leaving Legacy IBM Platforms? Beware, as Cost Savings May Disappoint, While Risking Quality’ – Gartner, Thomas Klinect, Mike Chuba, 21 March 2019

Page 7: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 7Internal Use Only7© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential—Internal Use Only

“Despite reports of its inevitable demise, mainframe use is growing. Some of this is

due to entrenchment, but it’s also due to mainframe’s inherent strength as a

platform, particularly with high transactional workloads and security.”

‘Tackling The Unsexy Challenge Of Mainframe Modernization’ – Forrester, Dec, 2018

Page 8: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 8Internal Use Only

Looking to the Future - People

Page 9: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 9Internal Use Only9© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential

Looking to the Future

Page 10: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 10Internal Use Only10© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential

Looking to the Future

Page 11: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 11Internal Use Only11© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential

Looking to the Future

Knowledge Capture– Product knowledge– Troubleshooting knowledge– Training & Enablement

Common Interface:– YouTube– Support Site– Communities

Knowledge “self service”

Backfill

• Part Time with Overlap

• Rare Talent

• Early In Career

Page 12: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 12Internal Use Only12© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential

YouTube Mainframe Channel

Page 13: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 13Internal Use Only13© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential

Quick Courses & Knowledge Articles

Page 14: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 14Internal Use Only14© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential

BMC Communities

Page 15: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 15Internal Use Only15© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential

Internal/OL Training

Page 16: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 16Internal Use Only

Looking to the Future -Technology

Page 17: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 17Internal Use Only

Data Pressures© Copyright 2018 BMC Software, Inc.

Operational costs (CPU, MLC) are too high

Cost

Utility jobs take too long and cause too much interruption

Availability

SLAs are at risk or performance is sub-optimal

Performance

Skyrocketing volumes of data

Size

Page 18: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 18Internal Use Only18© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential—Internal Use Only

Automating key processes

Controlling costs

Agile and DevOps

Redeploying staff and investing in training

You Are Responding Well

* 2018 BMC Mainframe Research. Large shops defined by GP MIPS deployed.

76%of large shops say

they have Agile and DevOps practices in

use on their

mainframe*

Page 19: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 19Internal Use OnlySource: Creative Destruction Whips Through Corporate America – Innosight, U.S. CEO Outlook 2016, KPMG 2016

75%

of S&P 500 will be replaced

by 2027

The Future is Here...Go Digital or Go Extinct

67%of CEOs surveyed

believe the next three years are more critical for their industry than

the previous 50

Page 20: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 20Internal Use Only

✓ More quickly

✓ More securely

✓ Cost effectively

✓ In a sustainable way

Businesses are expecting to grow their mainframe

The goal is a modernization strategy to achieve digital…

* 2018 BMC Mainframe Research Report, Large Shops

The decision is not whether to go digital — The decision is HOW

Expected growth in Work:

1. Growing (70%)2. Maintain Existing (19%)3. Decrease (11%)

Page 21: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 21Internal Use Only

The Path to Digital is to Modernize

Predictive Analytics

Security

DevOps

Intelligent Automation

Artificial Intelligence

MachineLearning

Page 22: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 22Internal Use Only

Predictive Analytics

Page 23: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 23Internal Use Only23© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential—Internal Use Only

Planes temporarily grounded due to outage

Page 24: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 24Internal Use Only24© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential—Internal Use Only

Predictive Proactively Identifies System Problems

Page 25: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 25Internal Use Only25© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential—Internal Use Only

Other Vendors Claim the Same

Page 26: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 26Internal Use Only26© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential—Internal Use Only

True Predictive is Different

Out of the BoxIntelligence

Domain ExpertiseBuilt In

Deep and BroadData Sources

MultivariateAnalysis

Page 27: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 27Internal Use Only

Intelligent Automation

Page 28: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 28Internal Use Only

DB2 Resource Optimization is Key

Page 29: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 29Internal Use Only

Intelligent Utilities

• Intelligent, self-learning automation

• Complete suite of high performance DB2 Utilities with an Intelligent, Centralized Architecture

• Zero Outage Data Base Management

• Scalable to the extremes of digital business

IntelligentCentralized

Architecture

Page 30: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 30Internal Use Only

Intelligent Db2 Performance

Page 31: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 31Internal Use Only

-DSNZPARMS

-Overall virtual storage utilization

-Buffer pools

-Group buffer pools

-RID Pools

-EDM Pools

-Sort Pools

Intelligent management of DB2 system resources

Page 32: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 32Internal Use Only

DevOps for Db2

Page 33: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 33Internal Use Only33© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential—Internal Use Only

The App Economy is Driving Business

• Customer experience innovation is driving application development

• The App Dev Market is set to grow 30%+ annually for the next 5 years

• Companies are buying solutions, increasing M&A activity and developing in-house solutions

Page 34: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 34Internal Use Only34© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential—Internal Use Only

DevOps Drives Applications & AMI Drives DevOps

Improving Speed is a High Priority

of IT leaders say speed of application/product delivery is a critically or very important KPI

76% 67%

Velocity Gap Slowing Customers Down

of IT leaders say improving the speed of development cycles is a critical or high priority

Page 35: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 35Internal Use Only35© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential—Internal Use Only

Review changes for compliance

Today’s Velocity Gap is Inefficient

App Developer

App Dev Orchestration• URBAN CODE DEPLOY• ISPW• JENKINS• BMC RLM

Database Admin

Database Admin

Discuss changes after testing Change Manager

Compare to Production

CHG File

Start over if not compliant SQL Performance

Database Admin

DB Changes

PRODUCTION

Page 36: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 36Internal Use Only36© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential

Automated Database Changes in DevOps

DBA Review / Approve

Compare to Production

Build Change File

Meet Best Practice Standards?

Notify of non-compliance

Yes

No

Ap

plic

atio

n D

eve

lop

me

nt

Orc

he

stra

tio

nV

1 -

Jen

kin

s A

uto

mat

ion

Ser

ver

LUW

Change Manager

Page 37: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 37Internal Use Only

Security

Page 38: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 38Internal Use Only38 © Copyright 07/30/19 BMC Software, Inc. - BMC Confidential

The CISO’s Challenges

➢ Talent shortage

➢ False sense of security

➢ Ever-changing regulations

There will be

unfilled cybersecurity jobs by 2021 —enough to fill 50 NFL stadiums —according to Cybersecurity Ventures.

3.5 MILLION

Page 39: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 39Internal Use Only39© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential

The CISO

What does the CISO worry about?

Regulations, Mandates, and Potential Breaches

CISO success is measured by:

Uptime Metrics or Service Level Agreements

– performance based metrics

Budgetary considerationsCompliance, auditing,

and reporting

SLA - the time elapsed after a breach to

remediate

Page 40: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 40Internal Use Only40© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential

The #1 Question CISOs Need To Answer

How secure – and exposed – are we?

Answering this question requires visibility into all aspects of the organization's attack surface -- including cloud resources, containers, industrial control systems, and mobile devices, which may or may not be on the radar of IT.

© Copyright 2019 BMC Software, Inc.

Blog post – September 26th, 2018 -https://www.tenable.com/blog/four-cybersecurity-questions-every-ciso-should-be-ready-to-answer

Page 41: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 41Internal Use Only

#2Security is the second

highest priority on the mainframe survey

47%See audit as the key priority in security

Of mainframe platform owners time spent

managing audit

Up to 30%

Security Concerns Top our Survey

54% See security as a key mainframe strength

Page 42: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 42Internal Use Only42© Copyright 07/30/19 BMC Software, Inc. - BMC Confidential—Internal Use Only

Cost of Data Breaches by the Numbers

Average cost per lost/stolen record

Average total cost of data breach

Mean time to identify breach

Average cost per lost record, per capita in healthcare

Average cost per lost record, per capita in financial

~200Days

$3.9M

$148

$408

$206 Source: 2018 Ponemon/IBM report

Page 43: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 43Internal Use Only43 © Copyright 07/30/19 BMC Software, Inc. - BMC Confidential

Mainframe Attack Surface

Enumeration to identify user ID’s and passwords

Establish Reverse Shell

Exploit poorly protected APF authorized libraries

Unauthorized user privileged escalation

Webserver probe for vulnerabilities

Exploit vulnerabilities in Network Job Entry

Mainframe Security Exposure

The GapSECURITY INFORMATION &

EVENT MGMT (SIEM) SYSTEM

Scheduled feeds –generally overnight/ batch updates

SOC

ROUTERS,SWITCHES,FIREWALL

DOMAINCONTROLLER

END-USER SYSTEMS

MAIL EXCHANGE SERVER

z/OS EVENTMESSAGES

WEB SERVERS,CUSTOM APPS,DATABASES

Real-time Feed Real-time Feed

Real-time Feed Real-time Feed

Real-time Feed Manual Process

Page 44: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 44Internal Use Only

Intelligently automates the app dev process

AMI DevOps For Db2

Speeds up innovation

Improves quality & efficiency

Ensures business continuity

>

>

>

We must capture some of the app dev market!

Page 45: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 45Internal Use Only

See potential problems before they occur

AMI Predictive

Avoid costly disruptions to your business

Decrease time spent correcting anomalies

Leverage deep insights for better outcomes

>

>

How much does a disruption cost you?

>

Page 46: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 46Internal Use Only

Delivers security confidence

AMI for Security

Broad coverage of mainframe critical events

Real-time alerts to SIEMS

Out of the box compliance reporting

>

>

>

#1 CISO Question How secure – and exposed – are we?

Page 47: Automated Mainframe Intelligence - neodbug · Top challenges listed by respondents ... –performance based metrics Budgetary considerations Compliance, auditing, and reporting SLA

© Copyright 2016 BMC Software, Inc. 47Internal Use Only© Copyright 2018 BMC Software, Inc.