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Model Curriculum
AUTO SERVICE TECHNICIAN
SECTOR:SUB-SECTOR:OCCUPATION:
REF ID:NSQF LEVEL:
Model Curriculum
AUTO SERVICE TECHNICIAN
SECTOR: SECTOR:
OCCUPATION: :
NSQF LEVEL:
AUTOMOTIVE AUTOMOTIVE VEHICLE SERVICETECHINICAL SRVICE & REPAIR ASC/Q1403, VERSION 1.0 5
AUTO SERVICE TECHNICIAN
AUTOMOTIVE VEHICLE SERVICE
TABLE OF CONTENTS
1. Curriculum
2. Trainer Prerequisites
3. Annexure: Assessment Criteria
TABLE OF CONTENTS
3. Annexure: Assessment Criteria
01
05
06
Auto Service Technician
Level 5 CURRICULUM / SYLLABUS
This program is aimed at training candidates for the job of a ““Automotive” Sector/Industry and aims at building the following key competencies amongst the learner
Program Name Auto Service Technician Level
Qualification Pack Code ASC/Q1403
Version No. 1.0
Pre-requisites to Training
Diploma in
Training Outcomes After completing this programme, participants will be able to:
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Auto Service Technician
This program is aimed at training candidates for the job of a “Auto Service Technician LevelSector/Industry and aims at building the following key competencies amongst the learner
Auto Service Technician Level-5
ASC/Q1403
Version Update 17-03-201
Diploma in Mechanical/Automobile Engineering
After completing this programme, participants will be able to:
Carry out the diagnosis of the vehicle for
requirements:-
Diagnose operational faults to identify the root cause of the
trouble and take necessary action post analysis to repair the
vehicle (covers 2W 3W and 4W of all types)
Carry out service, major repair and overhauling in
mechanical aggregates of the vehicles:- understand auto
component manufactures specifications, technology used in
function of components and carryout repair and overhaul of
mechanical systems and aggregates of the vehicles
Carry out service, major repairs and overhaul of electrical
and electronic faults:- understand the auto componen
manufactures specification related to electrical/electronic parts
and its allied aggregates, identify the need for any repair and
carry out necessary rectification post root cause analysis
Plan and organize work to meet expected out comes
& understand work content and output required in a given
time, maintain set quality standards, identify and manage
organizational resources efficiently and effectively.
Work Effectively in a Team:-know and follow organizational
policies and procedures for working with colleagues.
Maintain a healthy, safe and secure working environment
- know prevailing environmental norms, government policies,
and work to eliminate common breaches in health &saf
Auto Service Technician
Auto Service Technician Level-5”, in the Sector/Industry and aims at building the following key competencies amongst the learner
2017
After completing this programme, participants will be able to:
Carry out the diagnosis of the vehicle for repair
Diagnose operational faults to identify the root cause of the
take necessary action post analysis to repair the
Carry out service, major repair and overhauling in
understand auto
specifications, technology used in
repair and overhaul of
mechanical systems and aggregates of the vehicles
and overhaul of electrical
understand the auto component
manufactures specification related to electrical/electronic parts
, identify the need for any repair and
carry out necessary rectification post root cause analysis
Plan and organize work to meet expected out comes, plan
understand work content and output required in a given
time, maintain set quality standards, identify and manage
organizational resources efficiently and effectively.
know and follow organizational
policies and procedures for working with colleagues.
Maintain a healthy, safe and secure working environment:
norms, government policies,
and work to eliminate common breaches in health &safety.
This course encompasses 6 out of 6Technician Level-5” Qualification Pack issued by “
Sr. No.
Module Key Learning Outcomes
1 Introduction Theory Duration
(hh:mm) 10:00 Practical Duration (hh:mm) 00:00 Corresponding NOS Code Bridge Module
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•
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2 Carry out diagnosis of vehicle for repair requirements Theory Duration (hh:mm) 50:00
Practical Duration
(hh:mm)
75:00
Corresponding NOS Code ASC/ N 1404
At the end of the module the learner should be able to:
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6 National Occupational Standards (NOS) of “Auto Service ” Qualification Pack issued by “Automotive Skills Development Council
Key Learning Outcomes Equipment Required
Brief outlines about the course and the scope
Familiarization about various Auto manufactures.
Knowledge of service process of an automotive workshop
Responsibilities of service technician and customer expectations
Job opportunies for an auto technician
white board, marker, projectorscreen, computer, screen
At the end of the module the learner should be able to:-
Understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle
Follow standard operating procedures for using workshop tools and equipment for fault diagnosis or troubleshoot problem in a vehicle
Obtain sufficient information from customer/service advisor to make an assessment of service and repair needs of the vehicle
Review the job card and understand customer complaints
Follow standard operating procedure set out for diagnosing faults (in case of complex faults take the assistance of the senior diagnosis technician/ technical manager)
Use checklists and standard OEM operating procedures to understand if the fault is because of improper servicing, or low levels of oils, coolants, grease etc. or poor quality oil/ air filter set.
Conduct inspection of the engine and aggregates to diagnose need for repairs or adjustment in various engine aggregates
Conduct inspection of mechanical, electrical and electronic systems to diagnose need for repairs, adjustment or part replacement
Compare results of diagnostic
• Basic Tool Box
• Workshop tool/equipmentpan, oil can, jackbench vice, twopneumaticcompressor, bins/equipmentaligner, Headchanger,
• 2 w, 3w, and 4w training vehicles of all types i.e. petrol, diesel, CNG, electric , LPG
• Tools: pressure indicators:feeler gauges, multimetre, temp gauge, dialtyre pressure indicator
• electrical and electronicequipment: voltammeters,testing based neon timing etc
• pullers: ball joint separators,bearing pullers, gear pullertools, slide hammers etc.
• Specialty wrenches:wrenches, chainlocking wrenches,etc.
• measuring equipment:callipers, gauges, steel ruler etc
• organic light emitting displays— anti-abs/air bag scan tools,automotive scanners,scanners, modular
Auto Service Automotive Skills Development Council”.
Equipment Required
white board, marker, projector, screen, computer, screen
Basic Tool Box
Workshop tool/equipment :drain pan, oil can, jack hydraulic,
vice, two post lift/ ramp, pneumatic tools, air compressor, bins/ racks, trolley, equipment stands, Wheel aligner, Head light aligner, tyre changer, wheel balancer etc.
2 w, 3w, and 4w training vehicles of all types i.e. petrol, diesel, CNG, electric , LPG
Tools: pressure indicators: feeler gauges, multi-metre, flow metre, temp gauge, dial gauge, tyre pressure indicator etc.
electrical and electronic testing equipment: volt meters, ammeters, ohmmeters, battery
equipment, computer diagnostic equipment, timing light, oscilloscopes
pullers: ball joint separators, bearing pullers, gear puller tools, slide hammers etc.
Specialty wrenches: alignment wrenches, chain wrenches, locking wrenches, lug wrenches
measuring equipment: vernier callipers, micrometer, feeler gauges, steel ruler etc
organic light emitting displays -lock braking system
abs/air bag scan tools, automotive scanners, graphing scanners, modular diagnostic
Sr. No.
Module Key Learning Outcomes
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3 Carry out service and major repairs in mechanical aggregates and overhauling of a vehicle Theory Duration
(hh:mm) 30:00 Practical Duration (hh:mm) 65:00 Corresponding NOS Code ASC/ N 1405
At the end of the module the learner should be able to:
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•
•
•
•
Key Learning Outcomes Equipment Required
inspections and tests against vehicle specifications and any regulatory requirements
Finalise the list of all the service, repair and replacement requirements for the vehicle post the diagnosis in consultation with service advisor/ supervisor
Understand the various precautions to be taken to avoid damage to the vehicle and its components while working on diagnosis or troubleshooting the vehicle for any faults
Ensure that trainings organized by the OEM from time-to-time are attended and knowledge levels are upgraded (esp. in case of newly launched products, product refreshes)
Drive a relevant 2/3/4 wheeler vehicle which is an important part of the diagnosis of the type of vehicle that is dealt by the relevant OEM
information systems
• Personal ProtectionGloves, ear plugs,
• Workshop Safety: Fireextinguishers
• First Aid
• Consumable: cotton waste,petrol/diesel, coolant,grease, storagefilters, oil filters,glow plugs etc
• Vehicle service vehicle hand book, job orders,work order, completionrequests, feedbackTechnical reference
• Teaching Aids: Charts, CBTs,Videos.
• Laptops
At the end of the module the learner should be able to:-
Understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle (including major aggregates like engine. gear box, transmission systems propeller shaft etc.)
Follow standard operating procedures for using workshop tools and equipment for service and repairs of various vehicle aggregates
Review the job card and understand service and repair work to be carried out in the various aggregates( including overall of various aggregates like engine)
Ensure that the correct spare parts, lubricants, tools and other materials required have been obtained
Service, repair and overhaul: - Engines and fuel system (diesel, petrol, electrical, CNG, LPG etc.)
• cooling system
• radiator
• emission and exhaust system
• brake system
• Basic Tool Box
• Workshop tool/equipment:drain pan, oil can, jackhydraulic, bench vice, twolift/ ramp, pneumaticcompressor, specialmaintenance tools, bins/ racks, stands,waste oillight aligner, tyre changer, wheel balancer etc.
• Diesel/ petrol / CNG / LPG /Hybrid training Vehicle
• Tools: pressuremulti-metre, flowgauge, dialpressure indicator
• Trim or moulding tools:carbon scrapers, gasketscrapers,
• other tools: hand tools, powertools, lifting and jackingequipment, tensioningequipment, brake roller chassis dynamometer,suspension activation, securityactivator etc
• pullers: ball joint separators,
Equipment Required
information systems
Personal Protection Equipment: Gloves, Safety Shoes, goggles, ear plugs, boiler suit
Workshop Safety: Fire extinguishers
First Aid
Consumable: cotton waste, petrol/diesel, coolant, lubricant, grease, storage containers, air filters, oil filters, spark plugs, glow plugs etc
Vehicle service manuals, vehicle hand book, job orders, work order, completion material requests, feedback forms, Technical reference books.
Teaching Aids: Charts, CBTs,
Basic Tool Box
Workshop tool/equipment: drain pan, oil can, jack hydraulic, bench vice, two post lift/ ramp, pneumatic tool, air
essor, special maintenance tools, bins/
trolley, equipment stands, drums for storage of
oil, Wheel aligner, Head aligner, tyre changer, balancer etc.
Diesel/ petrol / CNG / LPG / Hybrid training Vehicle
Tools: pressure indicators: metre, flow metre, temp
gauge, dial gauge, tyre pressure indicator etc.
Trim or moulding tools: carbon scrapers, gasket scrapers, spoons etc.
other tools: hand tools, power tools, lifting and jacking equipment, tensioning equipment, brake roller tester, chassis dynamometer, suspension activation, security activator etc
pullers: ball joint separators,
Sr. No.
Module Key Learning Outcomes
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Key Learning Outcomes Equipment Required
• clutch assembly
• gearbox, drive-train assembly and transmission systems (manual, automatic etc.)
• steering system
• suspension system
• tyres and wheels
• hydraulic and pneumatic system
• various lubrication systems
Dismantle, assess, repair, clean, replace, adjust and reassemble the vehicle mechanical aggregates/ components
Identify vehicle components requiring change due to continuous wear and tear(including oil and air filters in the engine aggregate)
Ensure all dismantled components and aggregates are cleaned and conditioned prior to reassembly
Carry out service, repair and overhauling activities safely to ensure:
• no damage to the vehicle or other vehicles
• no damage to vehicle components and systems
• no contact with hazardous materials
Ensure disposal of materials (including waste oil, scrap of failed parts/ aggregates)in accordance with the organisation’s policies
Ensure, in consultation with the service advisor, approval of the customer on all repairs carried out
Record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
Ensure any other repair requirements observed in the other components/ aggregates systems (like engine, gear box etc.) while repairing/ overhauling of braking systems are communicated to service advisor
Follow standard operating procedures for using workshop tools and equipment
Ensure all workshop tools,
bearing pullers, gear pullertools, slide hammers etc.
• Specialty wrenches: alignmentwrenches, chain wrenches,locking wrenches, lugwrenches etc.
• measuring equipment: verniercallipers, microgauges, steel ruler, measuringtape etc
• Personal ProtectionEquipment: Gloves, SafetyShoes, goggles, ear plugs,boiler suit
• Workshop Safety: Fireextinguishers
• First Aid
• Consumable: cotton waste,petro;/diesel, coolant,lubricant, grease, storagecontainers, air filters, oil filters,spark plugs, glow plugs etc
• Samples: seals, sealants,fittings, gaskets, joints,fasteners, etc
• worn out/ defective/ spurioussamples: seal, gaskets, clutchplate, brapads, spark plug, oil filter, air cleaner
• Vehicle service manuals,vehicle hand book, job orders,work order, completionmaterial requests, feedbackforms, Technical referencebooks.
• Teaching Aids: Charts, CBTs,Videos.
• Hammers ball pedriver, files , torque wrenches, grease gun, compression gauge, vacuum gaugebalancing machine, drillstaps, tacho meter, injector
• Cut sections of engine and vehicle aggregates and assemblies i.e. brake clutch, steeringtransmission and other for training
Equipment Required
bearing pullers, gear puller tools, slide hammers etc.
Specialty wrenches: alignment wrenches, chain wrenches, locking wrenches, lug wrenches etc.
asuring equipment: vernier callipers, micrometer, feeler gauges, steel ruler, measuring tape etc
Personal Protection Equipment: Gloves, Safety Shoes, goggles, ear plugs, boiler suit
Workshop Safety: Fire extinguishers
First Aid
Consumable: cotton waste, petro;/diesel, coolant, lubricant, grease, storage containers, air filters, oil filters, spark plugs, glow plugs etc
Samples: seals, sealants, fittings, gaskets, joints, fasteners, etc
worn out/ defective/ spurious samples: seal, gaskets, clutch plate, brake shoes, brake
spark plug, oil filter, air cleaner etc.
Vehicle service manuals, vehicle hand book, job orders, work order, completion material requests, feedback forms, Technical reference
Teaching Aids: Charts, CBTs, Videos.
Hammers ball peen, screw driver, files , torque wrenches, grease gun, compression gauge, vacuum gauge, wheel balancing machine, drills, taps, tacho meter, injector/spark plug cleaner
Cut sections of engine and vehicle aggregates and assemblies i.e. brake clutch, steering electrical, transmission and other for training.
Sr. No.
Module Key Learning Outcomes
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4 Carry out service and repairs of electrical and electronic faults in a vehicle Theory Duration (hh:mm) 50:00 Practical Duration (hh:mm) 70:00 Corresponding NOS Code ASC/N 1406
At the end of the should be able to :
• Understand the auto componentmanufacturer specifications related to thecomponents
• Follow standard operating procedures forequipment electronic components in
• Review the job card and understand work toelectronicthe supervisor or
• Ensure that the correct spare parts tools andservice andelectronicobtained
• Repair and overhaul:
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Key Learning Outcomes Equipment Required
equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
Ensure that trainings organized by the OEM from time-to-time are attended and knowledge levels are upgraded (esp. in case of newly launched products, product refreshes)
At the end of the module the learner should be able to :-
Understand the auto component manufacturer specifications related to the various electrical and electronic components and allied aggregates
Follow standard operating procedures for using workshop tools and equipment for repair of electrical/ electronic components in a vehicle
Review the job card and understand work to be carried out in the electrical/ electronic aggregates as indicated by the supervisor or service advisor
Ensure that the correct spare parts tools and other materials required for service and repair of the electrical/ electronic components have been obtained
Repair and overhaul:
stability/steering/ suspension systems (including electronic stability systems, vehicle dynamic control, closed loop electronic steering and multi-class Bus systems)
engine management systems (including fuel cell technology/hydrogen, on line maintenance and remote diagnostics, common rail diesel direct injection, drive by wire, multi-class Bus systems and closed loop diesel engine management systems)
transmission/driveline systems (including clutches, torque converters, mechanical and automatic transmissions, drive and power take-off shafts and differentials, mechatronic modules and multi-class Bus systems)
braking systems (including ABS, engine brakes, electric retarders, electric trailer brakes, brake by wire and multi-class Bus systems)
• Basic Tool Box
• Workshop tool/equipment:drain pan, oil can, jackhydraulic, bench vice, twolift/ ramp, pneumaticcompressor, specialmaintenance tools, bins/ racks, stands,waste oil,light aligner, tyre changer, wheel balancer etc.
• Diesel/Petrol/CNG/LPG/Electric hybrid Training Vehicls
• Cut sections of Engine and vehicleassembly i.e. brake, clutch, steering wheels & similar items
• batteries andsystem
• power(including charging systemsespecially for electrical andhybrid vehicles)wire harness,ignition, electronicconditioning
• energy recuperationsystems, if applicable electric, gas and hybridvehicles)
• electronic systems includingactive and passive safety,media, comfort andconvenience,restraintnetworkingsystems
• electronic control unit
• hydraulic and pneumaticSystem
Equipment Required
Basic Tool Box
Workshop tool/equipment: drain pan, oil can, jack hydraulic, bench vice, two post lift/ ramp, pneumatic tool, air compressor, special maintenance tools, bins/
trolley, equipment stands, drums for storage of waste oil, Wheel aligner, Head
aligner, tyre changer, balancer etc.
Diesel/Petrol/CNG/LPG/Electric hybrid Training Vehicls.
Cut sections of Engine and aggregates and
assembly i.e. brake, clutch, steering electrics, tyres and wheels & similar items
batteries and power storage system
power- generating systems (including charging systems especially for electrical and hybrid vehicles) electrical wire harness, lighting, ignition, electronic and air-conditioning systems etc.
energy recuperation systems, if applicable (e.g. in electric, gas and hybrid vehicles)
electronic systems including active and passive safety, media, comfort and convenience, supplementary restraint systems (SRS), networking and other systems
electronic control unit
hydraulic and pneumatic System
Sr. No.
Module Key Learning Outcomes
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• systemsunits, compactradio, speaker types,crossovers, balancers, aerials andmulti
• electric and hybrid vehicle systems (includingdrive systems,conditioning systems,protection systems and multiBus systems)
• climate control systems (including airconditioning, heating, blending systems and
• gearbox, drivetransmission systems (manual, automatic
• electrical wire harness, lighting, ignition,systems etc.
• electronic active and passive safety, media,supplem(SRS), networking and other
• electronic control unit
• hydraulic and pneumatic system
• Repair all electrical and electronic faults
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• Repair indirect faults caused on the major
Key Learning Outcomes Equipment Required
safety systems (including fire suppressing, work load detecting, tyre pressure control, speed/load limiting, traction control, seat belt pre-tensioning, roll over protection, object detection, navigation aids, intelligent transport systems, intelligent SRS systems, adaptive cruise control, multi-class Bus systems, active and passive collision avoidance, infrared vision, lighting and windscreen wipers control)
Convenience and entertainment systems (including audio and visual units, compact disks, analogue tapes, radio, speaker types, amplifiers, crossovers, balancers, aerials and multi-class Bus systems)
electric and hybrid vehicle systems (including battery technology, motor drive systems, motor controllers, air conditioning systems, electronic protection systems and multi-class Bus systems)
climate control systems (including air conditioning, heating, blending systems and multi-class Bus systems)
gearbox, drive-train assembly and transmission systems (manual, automatic etc.)
electrical wire harness, lighting, ignition, electronic and air-conditioning systems etc.
electronic active and passive safety, media, comfort and convenience, supplementary restraint systems (SRS), networking and other systems
electronic control unit
hydraulic and pneumatic system
Repair all electrical and electronic faults including direct faults in:
• input sensors
• output actuators
• wiring harnesses
• computer systems
• calibration/adjustment specifications
• component specifications
• component assembly
• component damage
• system modifications
Repair indirect faults caused on the major mechanical or other aggregates
• various lubrication systems
• sensors, actuators, relays etc
• Tools: pressure indicators:multi-temp pressure indicator etc.or moulding tools:scrapers, gasketscrapers, spoons etc.
• other tools:powerjackingtensioningroller tester,dynamometer,activation, securityetc
• pullers: ball joint separators,bearing pullers, gear pullertools, slide hammers etc.
• Specialty wrenches: alignmentwrenches,lug wrenches etc.
• measuring equipment: vernierfeelermeasuring
• Personal ProtectionEquipment: Gloves, SafetyShoes, goggles, ear boiler suit
• Workshop Safety: Fireextinguishers
• First Aid
• Consumable: cotton waste,petro;/diesel, coolant,lubricant, grease, storagecontainers, air filters, oil filters,plugs etc
• Samples: seals, sealants,fittings, gaskets, fasteners, etc
• worn out/ defective/ spurioussamples: seal, gaskets, clutchbrake pads,filter, air cleaner
• Vehicle service manuals,vehicle hand book, job orders,
Equipment Required
arious lubrication systems
sensors, actuators, relays
Tools: pressure indicators: -metre, flow metre, gauge, dial gauge, tyre
pressure indicator etc. Trim or moulding tools: carbon scrapers, gasket scrapers, scrapers, spoons etc.
other tools: hand tools, power tools, lifting and jacking equipment, tensioning equipment, brake roller tester, chassis dynamometer, suspension activation, security activator
pullers: ball joint separators, bearing pullers, gear puller tools, slide hammers etc.
ecialty wrenches: alignment wrenches, chain wrenches, locking wrenches,
wrenches etc.
measuring equipment: vernier callipers, micrometre, feeler gauges, steel ruler, measuring tape etc
Personal Protection Equipment: Gloves, Safety Shoes, goggles, ear plugs, boiler suit
Workshop Safety: Fire extinguishers
First Aid
Consumable: cotton waste, petro;/diesel, coolant, lubricant, grease, storage containers, air filters, oil filters, spark plugs, glow plugs etc
Samples: seals, sealants, fittings, gaskets, joints, fasteners, etc
worn out/ defective/ spurious samples: seal, gaskets, clutch plate, brake shoes, brake pads, spark plug, oil filter, air cleaner etc.
Vehicle service manuals, vehicle hand book, job orders, work order,
Sr. No.
Module Key Learning Outcomes
by theelectronicimproperhave damagedalternator
• Remove, refit and test electrical componentsfollowing major/ minoractivities
• Dismantle, assess, repair, clean, replace,vehicle electric and
• Ensure all dismantled components (othercomponents)conditioned prior to
• Ensure disposal of materials (including scrapaccordancepolicies
• Understand the various precautions to becomponents/ aggregates of a vehicle whileaggregates
• Record all service and repairs carried out andassignedthe next
• andmaintained bychecks, calibrationwhere necessary
• Ensure atoolsthe
• Ensure that trainings organized by the OEMand(esp. in caseproducts, product
5 Plan and organize work to meet expected outcomes Theory Duration
(hh:mm) 20:00 Practical Duration (hh:mm) 30:00
At the end of the module should be able to
•
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Key Learning Outcomes Equipment Required
by the influence of electrical and electronic aggregate (e.g. influence of improper working on the ECU might have damaged the charging of the alternator
Remove, refit and test electrical components for normal operation following major/ minor body repair activities
Dismantle, assess, repair, clean, replace, adjust and reassemble vehicle electric and electronic units
Ensure all dismantled components (other than the electrical or electronic components) are cleaned and conditioned prior to reassembly
Ensure disposal of materials (including scrap of failed parts/ aggregates) in accordance with the organisation’s policies
Understand the various precautions to be taken to avoid damage to other components/ aggregates of a vehicle while working on electrical/ electronic aggregates
Record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
Ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
Ensure any malfunctions observed in tools and equipment are reported to the concerned persons
Ensure that trainings organized by the OEM from time-to-time are attended and knowledge levels are upgraded (esp. in case of newly launched products, product refreshes)
completionrequests, fTechnical reference
• Teaching Aids: Charts, CBTs,
At the end of the module the learner should be able to
Perform the job within given time as per quality standards/work schedule
Identify and manage resource and use it efficiently and effectively
Perform in accordance with the organisational policies and procedures
Manage his/her time effectively at work
Whiteboard/
Computer, typical 5 S literature
Equipment Required
completion material requests, feedback forms, Technical reference books.
Teaching Aids: Charts, CBTs, Videos.
Whiteboard/ Markers,
Projector,screen typical 5 S literature
Sr. No.
Module Key Learning Outcomes
Corresponding NOS Code ASC/N001
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•
6 Work effectively in a team Theory Duration (hh:mm) 20:00 Practical Duration (hh:mm) 35:00
Corresponding NOS Code ASC/N 0002
At the end of the module the learner should be able to
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7 Maintain a Healthy, Safe and Secure working environment
Theory Duration (hh:mm) 20:00
Practical Duration (hh:mm) 30:00
Corresponding NOS Code ASC/N0003
•
•
•
•
•
Total Duration
Theory Duration
200:00
Practical Duration
300:00
Unique Equipment Required:Unique Equipment Required:• Basic Tool Box• Workshop tool/equipment: drain pan, oil can, jack hydraulic, bench vice, two postlift/ ramp, pneumatic tool, air compressor, special maintenance tools, bins/ racks,trolley, equipmen
Key Learning Outcomes Equipment Required
Apply best practices to keep workplace clean
Acquire knowledge and understanding required for planning & organising.
At the end of the module the learner should be able to
Interact & communicate effectively with colleagues including members in the owngroup as well as other groups
Use all forms of verbal and non-
verbalmethods to communicate
clearly andeffectively with
colleagues, supervisors,customers
and other stakeholders
Judge customers’ body language
and use an appropriate approach t
o deal with them
Apply the best practices for groom
ing tolook presentable and make g
ood impression on customers
Use proper personal etiquettes at
work place
Acquire knowledge and understan
ding required for team working
Whiteboard/
Computer, studies
Perform as per organisation policies & procedures tomaintain a safe, secure working environment
Maintain safe & secure workplace
Use best practice to remove potenial hazardsat workplace and prevent accidents
Apply appropriate strategies to deal with emergencies and accidents at workplace
Apply relevant norms to the vehicles and spare parts to ensure no damage to the environment
Whiteboard/
Computer,
Fire extinguisher, First aid, , BS IV-VI and disposal of hazardous items and parts to provide an overview
Unique Equipment Required: Unique Equipment Required:
Basic Tool Box Workshop tool/equipment: drain pan, oil can, jack hydraulic, bench vice, two
post lift/ ramp, pneumatic tool, air compressor, special maintenance tools, bins/ racks, trolley, equipment stands, drums for storage of waste oil , Wheel aligner, Head
Equipment Required
Whiteboard/ Markers,
Projector,screen,case
Whiteboard/ Markers,
Computer, Projector,
extinguisher, First aid, , BS VI and disposal of hazardous
items and parts to provide an
Workshop tool/equipment: drain pan, oil can, jack hydraulic, bench vice, two
lift/ ramp, pneumatic tool, air compressor, special maintenance tools, bins/
t stands, drums for storage of waste oil , Wheel aligner, Head
Sr. No.
Module Key Learning Outcomes
light aligner, tyre changer, wheel balancer etc.
• - air supply systems-aggregate cooling system- emission and exhaust - ignition systems- clutch assembly- clutch operating system- gearbox (manual and automatic)- drivelines and hubs- drive- steering system- suspension system- brake system - tyres and wheels (including wheel alignment)- radiator- batteries and power storage system- powerelectricaland hybrid vehicles)- electrical wire systems etc.- energy recuperation systems, if applicable (e.g. in electric, gas and hybridvehicles)- electronic systems including active and passive safety, media, comfort andconvenience, supsystems- electronic control unit- hydraulic and pneumatic system- various lubrication systems• sensors, actuators, relays metre,temp gauge, dial• Trim or moulding tools: carbon scrapers, gasket scrapers, scrapers, spoons etc. • other tools: hand tools, power tools, lifting and jacking equipment, tensioningequipment, brake roller tester, chassis dynamometer, susecurity activator etc• pullers: ball joint separators, bearing pullers, gear puller tools, slide hammers etc. • Specialty wrenches: alignment wrenches, chain wrenches, locking wrenches, lug wrenches etc.• measuring equipment: ruler,measuring tape etc• Personal Protection Equipment: Gloves, Safety Shoes, goggles, ear plugs, boilersuit • Workshop Safety: Fire extinguishers• First Aid• Safety signs• SOP Charts on safety • Consumable: cotton waste, petro;/diesel, coolant, lubricant, grease, storage
Key Learning Outcomes Equipment Required
light aligner, tyre changer, wheel balancer etc.
2w,3w and 4w training vehicle, diesel, petrol, CNG , LPG, electric air supply systems
aggregate cooling system emission and exhaust system ignition systems clutch assembly clutch operating system gearbox (manual and automatic) drivelines and hubs drive-train assembly and transmission systems (manual, automatic etc.)steering system suspension system brake system (including regenerative braking systems)tyres and wheels (including wheel alignment) radiator batteries and power storage system power-generating systems (including charging systems especially for
electrical and hybrid vehicles)
electrical wire harness, lighting, ignition, electronic and airsystems etc.
energy recuperation systems, if applicable (e.g. in electric, gas and hybridvehicles)
electronic systems including active and passive safety, media, comfort andconvenience, supplementary restraint systems (SRS), networking and othersystems
electronic control unit hydraulic and pneumatic system various lubrication systems sensors, actuators, relays etc Tools: pressure indicators: multi
metre, temp gauge, dial gauge, tyre pressure indicator etc.
Trim or moulding tools: carbon scrapers, gasket scrapers, scrapers, spoons
other tools: hand tools, power tools, lifting and jacking equipment, tensioningequipment, brake roller tester, chassis dynamometer, susecurity activator etc
pullers: ball joint separators, bearing pullers, gear puller tools, slide hammers
Specialty wrenches: alignment wrenches, chain wrenches, locking wrenches,
wrenches etc. measuring equipment: vernier callipers, micrometre, feeler gauges, steel
ruler, measuring tape etc
Personal Protection Equipment: Gloves, Safety Shoes, goggles, ear plugs, boiler
Workshop Safety: Fire extinguishers First Aid Safety signs SOP Charts on safety norms and drills Consumable: cotton waste, petro;/diesel, coolant, lubricant, grease, storage
Equipment Required
diesel, petrol, CNG , LPG, electric
train assembly and transmission systems (manual, automatic etc.)
(including regenerative braking systems)
generating systems (including charging systems especially for
harness, lighting, ignition, electronic and air-conditioning
energy recuperation systems, if applicable (e.g. in electric, gas and hybrid
electronic systems including active and passive safety, media, comfort and plementary restraint systems (SRS), networking and other
: pressure indicators: multi-metre, flow
Trim or moulding tools: carbon scrapers, gasket scrapers, scrapers, spoons
other tools: hand tools, power tools, lifting and jacking equipment, tensioning equipment, brake roller tester, chassis dynamometer, suspension activation,
pullers: ball joint separators, bearing pullers, gear puller tools, slide hammers
Specialty wrenches: alignment wrenches, chain wrenches, locking wrenches,
vernier callipers, micrometre, feeler gauges, steel
Personal Protection Equipment: Gloves, Safety Shoes, goggles, ear plugs,
Consumable: cotton waste, petro;/diesel, coolant, lubricant, grease, storage
Sr. No.
Module Key Learning Outcomes
containers, air filters, oil filters, spark plugs, glow plugs etc• Samples: seals, sealants, fittings, gaskets, joints, fasteners, etc• worn out/ defective/ sshoes,brake pads, spark plug, oil filter, air cleaner etc.• Vehicle service manuals, vehicle hand book, job orders, work order, completion• Teaching Aids: Charts, CBTs, Videos.• Cleaning equipment and solutions• Case Study • Charts of dos and Don’ts in work area.• Audio/video on English course• Reference books English• Work books for English• CBTs on working on computer• Computer system• UPS• Internet connection
Grand Total Course Duration: 5 (This syllabus/ curriculum has been approved by
Key Learning Outcomes Equipment Required
containers, air filters, oil filters, spark plugs, glow plugs etcSamples: seals, sealants, fittings, gaskets, joints, fasteners, etcworn out/ defective/ spurious samples: seal, gaskets, clutch plate, brake
shoes, brake pads, spark plug, oil filter, air cleaner etc.
Vehicle service manuals, vehicle hand book, job orders, work order, completion material requests, feedback forms, Technical reference books.
Teaching Aids: Charts, CBTs, Videos. Cleaning equipment and solutions Case Study - Audio/video Charts of dos and Don’ts in work area. Audio/video on English course Reference books English Work books for English CBTs on working on computer Computer system UPS Internet connection
500Hours, 0 Minutes
(This syllabus/ curriculum has been approved by Automotive Skill development council
Equipment Required
containers, air filters, oil filters, spark plugs, glow plugs etc Samples: seals, sealants, fittings, gaskets, joints, fasteners, etc
purious samples: seal, gaskets, clutch plate, brake
Vehicle service manuals, vehicle hand book, job orders, work order, material requests, feedback forms, Technical reference books.
development council)
Trainer Prerequisites for Job role: “mapped to Qualification Pack: “A Sr. No.
Area Details
1 Description To deliver
detailed “ASC/Q1403
2 Personal Attributes
• Aptitude
competent,
• Strong
part of
well-organised
• Eager
and newer
and its
• Should
instruments,
• Should
problems
• Should
training.
3 Minimum Educational Qualifications
ITI/ Diploma /Engineer (mechanical engineering) from a recognized institute
4a Domain Certification
Certified
ASC/Q1403
ASDC guidelines.
4b Platform Certification
Recommended
mapped
score-80%,
5 Experience � Minimum 3 years
� Minimum 2 years of experience in Automotive Service Industry for Diploma/ Engineer (mechanical engineering)
� Working experience on latest tools and equipments used for vehicle servicing
Trainer Prerequisites for Job role: “Automotive Service Technician Lmapped to Qualification Pack: “ASC/Q1403, v1.0”
deliver accredited training service, mapping to the
above, in accordance with the Qualification“ASC/Q1403”.
Aptitude for conducting training, and pre/ post work
competent, employable candidates at the end of the training.
Strong communication skills, interpersonal skills, ability to
of a team; a passion for quality and for developing
organised and focused.
to learn and keep oneself abreast of the latest developments
newer technologies used in the various systems of the
its aggregates is highly desirable.
Should be able to demonstrate the usage of workshop equipment,
instruments, special instruments and tools.
Should have sharp diagnostic abilities for identifying
problems in vehicles and troubleshoot.
Should be hands-on with servicing of vehicles to provide experiential
ITI/ Diploma /Engineer (mechanical engineering) from a recognized
for Job Role: “Trainer Service Technician” mapped
ASC/Q1403. Minimum qualifying score-80 %, as per
guidelines.
Recommended that the Trainer is certified for the Job Role: “Trainer”,
to the Qualification Pack: “SSC/1402”. Minimum qualifying
80%, as per ASDC guidelines.
Minimum 3 years of experience in Automotive Service Industry for ITI
Minimum 2 years of experience in Automotive Service Industry for Diploma/ Engineer (mechanical engineering)
Working experience on latest tools and equipments used for vehicle servicing
Automotive Service Technician L-5”
the curriculum
Qualification Pack
to ensure
training.
to work as
developing others;
developments
the vehicle
equipment,
reasons of
experiential
ITI/ Diploma /Engineer (mechanical engineering) from a recognized
mapped to QP:
“Trainer”,
qualifying
of experience in Automotive Service Industry for ITI
Minimum 2 years of experience in Automotive Service Industry for
Working experience on latest tools and equipments used for vehicle
Annexure: Assessment Criteria
Assessment Criteria
Job Role
Qualification Pack
Sector Skill Council
Sr. No.
Guidelines for Assessment
1 Assessment to be conducted
nd theassessment criteria
2 Assessment to be carried
3 ASDC assessments will be
Practical skills and also basic
would include:
i. Theory/Knowledge
ii. Practical demonstration iii. Face to Face Viva
4 Theory/Knowledge assessment
r
eachassessment that generates
back end.
- Exception to an online test
availability of requisitebroad
- On line test would be conducted
proctoringis deployed.
5 ASDC assessor would be NOS/QP.
6 Cut off criteria for certification
Automotive Service Technician L
AGR/Q1403 , v1.0
Automotive
Guidelines for Assessment
conducted by ASDC as per competency output defined in the
provided in the NOS/QP
out by a third party Assessment Body duly affiliated
be comprehensive and cover all aspects of acquired
basic ability to communicate. Accordingly, evaluation process
Theory/Knowledge test
demonstration test Viva-Voce
assessment will be carried out on line throughalink
generates a random paper from a bank of questions available
test in favour of Paper Test would be subject to non-
requisitebroad band and/or hardware.
conducted in the presence of an ASDC assessor till web
conducting Practical and Viva as per the criteria provided
certification (Marks obtained in %):80 %
Automotive Service Technician L-5
the NOS/QP a
to the SSC.
knowledge,
process
provided fo
available at the
-
web enabled
provided in the
NOS Title/ NOS Elements
NOS & Performance Criterion Description
ASC/N 1404 Carry out diagnosis of vehicle for routine repairs requirements
Carry the diagnosis of the vehicle identify the root cause of the trouble
To be competent, the user/individual on the job must be able to:
PC1. understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle
PC2. understand the functioning of each system, component and aggregate (including both mechanical and electrical aggregates) of a vehicle
PC3. follow standard operating procedures for using workshop tools and equipment for fault diagnosis or troubleshoot problem in a vehicle
PC4. obtain sufficient information from customer/ service advisor to make an assessment of service and repair needs of the vehicle
PC5. review the job card and understand customer complaints
PC6. follow standard operating procedure set out for diagnosing faulcomplex faults take the assistance of the senior diagnosis technician/ technical manager)
PC7. use checklists and standard OEM operating procedures to understand if the fault is because of improper servicing, or low levels of oils, coolants, grease etc. or poor quality oil/ air filtered.
PC8. conduct inspection of the engine and aggregates to diagnose need for repairs or adjustment in various engine aggregates
PC9. conduct inspection of mechanical, electrical and electronic systems to diagnose need for repapart replacement
PC10. dismantle and reassemble aggregates of a vehicle (with help from other technicians and helper)
PC11. conduct routine and noninspections for preassessment, vehicle fitness assessment, emission testing, safety assessment, post
NOS & Performance Criterion Description Marks allocation
Carry out diagnosis of vehicle for routine repairs requirements
Theory Viva
To be competent, the user/individual on the job must be able to:
understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle understand the functioning of each system, component and aggregate (including both mechanical and electrical aggregates) of a vehicle follow standard operating procedures for using workshop tools and equipment for fault diagnosis or troubleshoot problem
a vehicle obtain sufficient information from customer/ service advisor to make an assessment of service and repair needs of the vehicle review the job card and understand customer complaints follow standard operating procedure set out for diagnosing faults (in case of complex faults take the assistance of the senior diagnosis technician/ technical manager) use checklists and standard OEM operating procedures to understand if the fault is because of improper servicing, or low levels of oils, coolants,
se etc. or poor quality oil/ air filtered. conduct inspection of the engine and aggregates to diagnose need for repairs or adjustment in various engine aggregates conduct inspection of mechanical, electrical and electronic systems to diagnose need for repairs, adjustment or part replacement
dismantle and reassemble aggregates of a vehicle (with help from other technicians and helper)
conduct routine and non-routine inspections for pre-purchase assessment, vehicle fitness assessment, emission testing, safety assessment, post-accident diagnostic
30 30
Marks allocation
Viva Practical
30 30
50 50
assessment, postassessment and manufacturer recall assessment
PC12. compare results of diagnostic inspectiospecifications and any regulatory requirements
PC13. finalise the list all the service, repair and replacement requirements of the vehicle post the diagnosis in consultation with service advisor/ supervisor
PC14. follow standard operating for using workshop tools and equipment
PC15. ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
PC16. ensure any malfunctions observed in tools andconcerned persons
PC17. understand the various precautions to be taken to avoid damage to the vehicle and its components while working on diagnosis or troubleshooting the vehicle for any faults
PC18. request assistance from a superior when required(esp. in cases where the complex diagnosis needs to be done and is out of scope)
PC19. assist junior technicians in their workPC20. ensure that trainings organized by the
OEM from timeknowledge levels are upgraded (esp. in case ofproduct refreshes)
PC21. drive a relevant 2/3/4 wheeler vehicle which is an important part of the diagnosis of the type of vehicle that is dealt by the relevant OEM
ASC/N 1405 Carry out service and major repairs in mechanical aggregate and overhauling
Service and major repairs in mechanical aggregates
To be competent, the user/individual on the job must be able to: PC1. understand the auto component
manufacturer specifications related to the various components/ aggregates in the vehicle(including major aggregates like
assessment, post-repair serviceability assessment and manufacturer recall assessment
compare results of diagnostic inspections and tests against vehicle specifications and any regulatory requirements
finalise the list all the service, repair and replacement requirements of the vehicle post the diagnosis in consultation with service advisor/ supervisor
follow standard operating procedures for using workshop tools and equipment
ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
ensure any malfunctions observed in tools and equipment are reported to the concerned persons
understand the various precautions to be taken to avoid damage to the vehicle and its components while working on diagnosis or troubleshooting the vehicle for any faults
request assistance from a superior en required(esp. in cases where the
complex diagnosis needs to be done and is out of scope)
assist junior technicians in their work ensure that trainings organized by the
OEM from time-to-time are attended and knowledge levels are upgraded (esp. in case of newly launched products, product refreshes)
drive a relevant 2/3/4 wheeler vehicle which is an important part of the diagnosis of the type of vehicle that is dealt by the relevant OEM
subtotal 60
Carry out service and major repairs in mechanical aggregate and overhauling
of a vehicle
Theory
Viv
To be competent, the user/individual on the job must be able to:
understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle(including major aggregates like
60 100
Viva
Practical
engine. gear box, transmission systems like propeller shaft etc.)
PC2. follow standard operating procedures fousing workshop tools and equipment for service and repairs of various vehicle aggregates
PC3. review the job card and understand service and repair work to be carried out in the various aggregates( including overall of various aggregates like engine)
PC4. ensure tlubricants, tools and other materials required have been obtained
PC5. service, repair and overhaul:
• engines and fuel system (diesel, petrol,
electrical, CNG, LPG etc.)
• cooling system
• radiator
• emission and exhaust system
• brake syste
• clutch assembly
• gearbox, drive
transmission systems (manual, automatic
etc.)
• steering system
• suspension system
• tyres and wheels
• hydraulic and pneumatic system
• various lubrication systems
PC6. conduct routine and nonfor vehicle fitness assessment, emission testing, safety assessment and postserviceability assessment
PC7. dismantle, assess, repair, clean, replace, adjust and reassemble the vehicle mechanical aggregates/ components
PC8. identify and change vehicle componentsrequiring change due to continuous wear and tear(including oil and air filters in the engine aggregate)
PC9. ensure all dismantled components and aggregates are cleaned and conditioned prior to reassembly
PC10. carry out service, repair and overhauling activities sa
• no damage to the vehicle or other vehicles
• no damage to vehicle components and systems
• no contact with hazardous materials
PC11. ensure disposal of materials (including waste oil, scrap of failed parts/ aggregates)in accordance with the
engine. gear box, transmission systems like propeller shaft etc.)
follow standard operating procedures for using workshop tools and equipment for service and repairs of various vehicle aggregates
review the job card and understand service and repair work to be carried out in the various aggregates( including overall of various aggregates like engine)
ensure that the correct spare parts, lubricants, tools and other materials required have been obtained
service, repair and overhaul:
engines and fuel system (diesel, petrol,
electrical, CNG, LPG etc.)
cooling system
radiator
emission and exhaust system
brake system
clutch assembly
gearbox, drive-train assembly and
transmission systems (manual, automatic
steering system
suspension system
tyres and wheels
hydraulic and pneumatic system
various lubrication systems
conduct routine and non-routine inspections vehicle fitness assessment, emission
testing, safety assessment and post-repair serviceability assessment
dismantle, assess, repair, clean, replace, adjust and reassemble the vehicle mechanical aggregates/ components
identify and change vehicle components requiring change due to continuous wear and tear(including oil and air filters in the engine aggregate)
ensure all dismantled components and aggregates are cleaned and conditioned prior to reassembly
carry out service, repair and overhauling activities safely to ensure:
no damage to the vehicle or other vehicles
no damage to vehicle components and systems
no contact with hazardous materials
ensure disposal of materials (including waste oil, scrap of failed parts/ aggregates)in accordance with the
10 30
10 30
20
60
organisaPC12. ensure, in consultation with the service
advisor, approval of the customer on all repairs carried out
PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
PC14. ensurobserved in the other components/ aggregates systems (like engine, gear box etc.) while repairing/ overhauling of braking systems are communicated to service advisor
PC15. follow standard operating procedures for using workshop t
PC16. ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
PC17. ensure any malfunctions observed in tools and equipment are reported to the concerned persons
PC18. inform the relevant persons where repairs/ overhauling of the aggregates are economically or technically infeasible
PC19. request assistance from a senior technician when required
PC20. assist junior technicians in their work
PC21. ensure that trainings OEM from timeknowledge levels are upgraded (esp. in case of newly launched products, product
refreshes)
ASC/N 1406 Carry out service and repairs of electrical and electronic faults in a
Service and repairs in electrical & electronic aggregates
To be competent, the user/individual on the job must be able to: PC1. understand the auto component
manufacturer specifications related to the various electrical and electronic components and allied aggregates
PC2. follow standard operatingusing workshop tools and equipment for repair of electrical/ electronic components in a vehicle
PC3. review the job card and understand work to
organisation’s policies ensure, in consultation with the service
advisor, approval of the customer on all repairs carried out
record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
ensure any other repair requirements observed in the other components/ aggregates systems (like engine, gear box etc.) while repairing/ overhauling of braking systems are communicated to service advisor
follow standard operating procedures for using workshop tools and equipment
ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
ensure any malfunctions observed in tools and equipment are reported to the concerned persons
inform the relevant persons where repairs/ overhauling of the aggregates are economically or technically infeasible
request assistance from a senior technician when required
assist junior technicians in their work
ensure that trainings organized by the OEM from time-to-time are attended and knowledge levels are upgraded (esp. in case of newly launched products, product
refreshes)
10 10
subtotal 60
Carry out service and repairs of electrical and electronic faults in a
vehicle
To be competent, the user/individual on the job must be able to:
understand the auto component manufacturer specifications related to the various electrical and electronic components and allied aggregates
follow standard operating procedures for using workshop tools and equipment for repair of electrical/ electronic components in a vehicle
review the job card and understand work to
10
10 10
30 ---
60 110
10
10
be carried out in the electrical/ electronic aggregates as indicated by the supervisor or service adv
PC4. ensure that the correct spare parts tools and other materials required for service and repair of the electrical/ electronic components have been obtained
PC5. repair and overhaul:
• stability/steering/ suspension systems
(including electronic stability syste
vehicle dynamic control, closed loop
electronic steering and multi
systems)
• electric over hydraulic systems (including
garbage compactors, crane rams,
steering control, excavator bucket
control, steering rudder control etc.)
• engine management
fuel cell technology/hydrogen, on line
maintenance and remote diagnostics,
common rail diesel direct injection, drive
by wire, multi
closed loop diesel engine management
systems)
• transmission/driveline systems (inc
clutches, torque converters, mechanical
and automatic transmissions, drive and
power take
mechatronic modules and multi
Bus systems)
• braking systems (including ABS, engine
brakes, electric retarders, electric trai
brakes, brake by wire and multi
Bus systems)
• safety systems (including fire
suppressing, work load detecting, tyre
pressure control, speed/load limiting,
traction control, seat belt pre
roll over protection, object detection,
navigati
systems, intelligent SRS systems,
adaptive cruise control, multi
systems, active and passive collision
avoidance, infrared vision, lighting and
windscreen wipers control)
• monitoring/protection systems (including
display types such as LCD, VFD, CRT,
HUD, re
analogue display, on board diagnostics,
remote/wireless monitoring systems and
be carried out in the electrical/ electronic aggregates as indicated by the supervisor or service advisor
ensure that the correct spare parts tools and other materials required for service and repair of the electrical/ electronic components have been obtained
repair and overhaul:
stability/steering/ suspension systems
(including electronic stability systems,
vehicle dynamic control, closed loop
electronic steering and multi-class Bus
systems)
electric over hydraulic systems (including
garbage compactors, crane rams,
steering control, excavator bucket
control, steering rudder control etc.)
engine management systems (including
fuel cell technology/hydrogen, on line
maintenance and remote diagnostics,
common rail diesel direct injection, drive
by wire, multi-class Bus systems and
closed loop diesel engine management
systems)
transmission/driveline systems (including
clutches, torque converters, mechanical
and automatic transmissions, drive and
power take-off shafts and differentials,
mechatronic modules and multi-class
Bus systems)
braking systems (including ABS, engine
brakes, electric retarders, electric trailer
brakes, brake by wire and multi-class
Bus systems)
safety systems (including fire
suppressing, work load detecting, tyre
pressure control, speed/load limiting,
traction control, seat belt pre-tensioning,
roll over protection, object detection,
navigation aids, intelligent transport
systems, intelligent SRS systems,
adaptive cruise control, multi-class Bus
systems, active and passive collision
avoidance, infrared vision, lighting and
windscreen wipers control)
monitoring/protection systems (including
play types such as LCD, VFD, CRT,
HUD, re-configurable systems, electronic
analogue display, on board diagnostics,
remote/wireless monitoring systems and
15
15
30
multi
• convenience and entertainment systems
(including audio and visual units,
comp
speaker types, amplifiers, crossovers,
balancers, aerials and multi
systems)
• theft deterrent systems (including remote
keyless entry (RKE), immobiliser system
design, passive entry systems, two way
RKE, fingerpri
codes, transmitter and receiver
operation, satellite systems)
• electric and hybrid vehicle systems
(including battery technology, motor drive
systems, motor controllers, air
conditioning systems, electronic
protection systems and mu
systems)
• climate control systems (including air
conditioning, heating, blending systems
and multi
• gearbox, drive
transmission systems (manual, automatic
etc.)
• electrical wire harness, lighting, ignition,
electronic and air
etc.
• electronic active and passive safety,
media, comfort and convenience,
supplementary restraint systems (SRS),
networking and other systems
• electronic control unit
• hydraulic and pneumatic system
PC6. repair all electrical and electronic faults including direct faults in:
• input sensors
• output actuators
• wiring harnesses
• computer systems
• calibration/adjustment specifications
• component specifications
• component assembly
• compone
• system modifications
PC7. repair indirect faults caused on the major mechanical or other aggregates by the influence of electrical and electronic aggregate (e.g. influence of improper working on the ECU might have damaged
multi-class Bus systems)
convenience and entertainment systems
(including audio and visual units,
compact disks, analogue tapes, radio,
speaker types, amplifiers, crossovers,
balancers, aerials and multi-class Bus
systems)
theft deterrent systems (including remote
keyless entry (RKE), immobiliser system
design, passive entry systems, two way
RKE, fingerprint technologies, rolling
codes, transmitter and receiver
operation, satellite systems)
electric and hybrid vehicle systems
(including battery technology, motor drive
systems, motor controllers, air
conditioning systems, electronic
protection systems and multi-class Bus
systems)
climate control systems (including air
conditioning, heating, blending systems
and multi-class Bus systems)
gearbox, drive-train assembly and
transmission systems (manual, automatic
electrical wire harness, lighting, ignition,
electronic and air-conditioning systems
electronic active and passive safety,
media, comfort and convenience,
supplementary restraint systems (SRS),
networking and other systems
electronic control unit
draulic and pneumatic system
repair all electrical and electronic faults including direct faults in:
input sensors
output actuators
wiring harnesses
computer systems
calibration/adjustment specifications
component specifications
component assembly
component damage
system modifications
repair indirect faults caused on the major mechanical or other aggregates by the influence of electrical and electronic aggregate (e.g. influence of improper working on the ECU might have damaged
20
20
50
the charging of the alternat
PC8. remove, refit and test electrical components for normal operation following major/ minor body repair activities
PC9. dismantle, assess, repair, clean, replace, adjust and reassemble vehicle electric and electronic units
PC10. ensure all dismantled components (othethan the electrical or electronic components) are cleaned and conditioned prior to reassembly
PC11. ensure disposal of materials scrap of failed parts/ aggregates) accordance with the organisation’s policies
PC12. understand the various precautions to taken to avoid damage to other components/ aggregates of a vehicle while working on electrical/ electronic aggregates
PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
PC14. ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
PC15. ensure any malfunctions observed in tools and equipment are reported to the concerned persons
PC16. request assistance from a senior technician or aggregate specialist when required
PC17. inform the relevant persons where repairs are economically or technically infeasible
PC18. ensure that trainings organized by the OEM from timeknowledge lof newly launched products, product
refreshes)
ASC/N 0001 Plan & organize work to meet expected
Work requirements including various activities within the given time and set quality standards
To be competent, the user/individual on the job must be able to:
PC1. keep immediate work area clean and tidy
PC2. treat confidential organisation’s guidelines
PC3. work in line with organisation’s policies and procedures
PC4. work within the limits of job role PC5. obtain guidance from appropriate
people, where necessaryPC6. ensure work meets the agreed
the charging of the alternator
remove, refit and test electrical components for normal operation following major/ minor body repair activities
dismantle, assess, repair, clean, replace, adjust and reassemble vehicle electric and electronic units
ensure all dismantled components (other than the electrical or electronic components) are cleaned and conditioned prior to reassembly
ensure disposal of materials (including scrap of failed parts/ aggregates) in accordance with the organisation’s policies
understand the various precautions to be taken to avoid damage to other components/ aggregates of a vehicle while working on electrical/ electronic aggregates
record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
ensure any malfunctions observed in tools and equipment are reported to the concerned persons
equest assistance from a senior technician or aggregate specialist when required
inform the relevant persons where repairs are economically or technically infeasible
ensure that trainings organized by the OEM from time-to-time are attended and knowledge levels are upgraded (esp. in case of newly launched products, product
refreshes)
10
Subtotal 55Plan & organize work to meet expected
outcome Viv
To be competent, the user/individual on the job must be able to:
keep immediate work area clean and
treat confidential information as per the organisation’s guidelines work in line with organisation’s policies and procedures work within the limits of job role obtain guidance from appropriate people, where necessary ensure work meets the agreed
1
10
20
55 110 Viva
Practical
15
30
requirementsAppropriate use of resources
PC7. establish and agree on work
requirements with appropriate peoplePC8. manage time, materials and cost
effectivelyPC9. use resources in a responsible manner
ASC/N 0002 Work effectively in a team
Interact & communicate effectively with colleagues including member in the own group as well as other groups
To be competent, the user/individual on the job must be able to:
PC1. maintain clear communication with colleagues (by all face-towritten)
PC2. work with colleagues to integrate workPC3. pass on information to colleagues
line with organisational requirements both through verbal as well as nonverbal means
PC4. work in ways that show respect for colleagues
PC5. carry out commitments made to colleagues
PC6. let colleagues know in good time if cannot carry out commitments, explaining the reasons
PC7. identify problems in working with colleagues and take the initiative to solve
PC8. follow the organisation’s policies and procedures for working with colleagues
ASC/N 0003
Maintain a healthy, safe and secure working environment
Resources needed to maintain a safe, secure working environment
To be competent, the user/individual on the job must be able to:
PC1. comply with organisation’s current health, safety and security policies and procedures
PC2. report any identified breaches in health, safety, and security policies and procedures to the designated person
PC3. Coordinate with other resources at the workplace to achieve the healthy, safe and secure environment for all incorporating all government normsesp. for emergency situations like fires,
requirements
establish and agree on work requirements with appropriate people manage time, materials and cost effectively use resources in a responsible manner
10
Subtotal 25Work effectively in a team Theory Viv
To be competent, the user/individual on the job must be able to:
maintain clear communication with colleagues (by all means including
to-face, telephonic as well as written) work with colleagues to integrate work pass on information to colleagues in line with organisational requirements both through verbal as well as non-verbal means work in ways that show respect for colleagues carry out commitments made to colleagues let colleagues know in good time if cannot carry out commitments, explaining the reasons identify problems in working with colleagues and take the initiative to solve these problems follow the organisation’s policies and procedures for working with colleagues
20
Subtotal 20Maintain a healthy, safe and secure
working environment Theory Viv
To be competent, the user/individual on the job must be able to:
comply with organisation’s current health, safety and security policies and procedures report any identified breaches in health, safety, and security policies and procedures to the designated person Coordinate with other resources at the workplace to achieve the healthy, safe and secure environment for all incorporating all government norms esp. for emergency situations like fires,
20
10
20
25 50 Viva
Practical
20
50
20 50 Viva
Practical
20
40
earthquakes etc. PC4. identify and correct any hazards like
illness, accidents, fires or any other natural calamity safely and within the limits of individual’s authority
PC5. report any hazards outside the individual’s aperson in line with organisational procedures and warn other people who may be affected
PC6. follow organisation’s emergency procedures for accidents, fires or any other natural calamity
PC7. identify and recommend opportunities for improvisecurity to the designated person
PC8. complete all health and safety records are updates and procedures well defined
earthquakes etc. identify and correct any hazards like illness, accidents, fires or any other natural calamity safely and within the limits of individual’s authority report any hazards outside the individual’s authority to the relevant person in line with organisational procedures and warn other people who may be affected follow organisation’s emergency procedures for accidents, fires or any other natural calamity identify and recommend opportunities for improving health, safety, and security to the designated person complete all health and safety records are updates and procedures well defined
Subtotal 20
Total 360 24
20 40
240
460