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Using Technology to Debunk the Post-Award Blame Game
.
Presented by Melanie Fontenot, Technical Consultant - AVEVA
Moderated by Paul Branch, COO and CTO - IACCM
AUGUST 4, 2020
What we will be covering today
© 2019 AVEVA Group plc and its subsidiaries. All rights reserved.
Introduction to AVEVA
Contract Transparency
Leveraging Predictive Analytics
Reducing Unexpected Risks
02
03
04
05 Automating Communications
07
01
DEBUNKING THE POST AWARD BLAME GAME
06 Closing Thoughts
Questions & Answers
Collaborate Create Pioneer
We harness the power of our ecosystem by working together to bring bold ideas
to life.
We discover new ways to empower people and industries, enabling the success of our
customers.
We build leading solutions across the asset and operations lifecycles that turn opportunity into business value.
4,200 partners
4,600+ employees
10+ industries
16,000+customers
20%+increase in efficiency
30%+improvement in
overall equipment effectiveness
100+ millionsaved from preventing
asset downtime
20%reduction in capital
projects
AssetPerformance
EngineerProcure
Construct
Operate andOptimize
Plan andSchedule
Monitor andControl
AVEVA Leader in Industrial Digital Transformation
EARLY WARNING INDICATORS
CLAIMS
OBLIGATIONS
CONTRACT AUDITABILITY
CHANGE CONTROL
PAYMENT VERIFICATION
EFFECTIVE
CHANGE CONTROL
MITIGATE
CONTRACTOR CLAIMS
ENHANCED
FINANCIAL CONTROL
BEST PRACTICE
GOVERNANCE
IMPROVED
CONTRACT DELIVERY
PROJECT PROFESSIONALS CONTRACT PROFESSIONALS CONTRACTORS STAKEHOLDERS BUSINESS IMPROVEMENT & GOVERNANCE
AVEVA Contract Risk Management
For Internal Use Only
Our Customers
Chemicals & PetrochemicalsEPC
MarineOil & GasPower & Utilities
Mining &Metals
250+ Capital Projects. Complex Projects (>$500M)
Importance of Contract Transparency
© 2020 AVEVA Group plc and its subsidiaries. All rights reserved.
“More than 9 out of 10 managers admit that they find
contracts difficult to read or understand.”
https://www.iaccm.com/resources/?id=8414&cb=1555895644
Five Contract Risks Causing Project Delays
Obligation
Management
Contract teams
disconnectedPoor Control
over Change
Claims &
Disputes
Financial
Control
Why is transparency important?
Better alignment and a trusted relationship between parties.
Milestones
Scope
T&Cs
Deliverables
Commitments
PaymentsTeam members
ObligationsStatus
ApprovalsRisks
Events
Changes Financial HealthInsurance
Contract Transparency Objectives
• Improved capital discipline
• Connected decision making
• Predictable commercial outcomes
• Fully auditable communications history
• DEBUNK THE BLAME GAME
Leveraging Predictive Analytics
© 2020 AVEVA Group plc and its subsidiaries. All rights reserved.
“More than 85% of executives lack key data or insights on performance.”
https://www.iaccm.com/resources/?id=8414&cb=1555895644
Leveraging Predictive Analytics
• Financial Health & Forecasting
• Obligation Bottlenecks
• Communication Response Time
• Performance Measurements
• Contract Progress
What do I need to know about my project?
Reducing Unexpected Risks
© 2019 AVEVA Group plc and its subsidiaries. All rights reserved.
Five Contract Risks Causing Project Delays
Obligation
Management
Contract teams
disconnectedPoor Control
over Change
Claims &
Disputes
Financial
Control
I need a single source of truth!
All contractual communications,
obligations, and responsibilities
centrally located on a secure cloud
solution connecting all decision
makers to improve contract delivery.Contract teams
disconnected
I need to keep my scope on schedule
Time-and-event based alerts lower
the risk of missing contractual
obligations.
Complete visibility to deliverables
and task owners promotes a
transparent relationship.
Obligation
Management
Source: IACCM – The Value of Contract Management
How can I improve my financial visibility?
Potential and pending commitments will be recorded and tracked to avoid unplanned cost overruns.
Automatic invoice reconciliation of detailed line items prevents the risk of inaccurate payments and penalties for late approvals.
Financial Control
I need a proactive claims defense
Should a claim arise, my solution
must provide a concise account of all
details including dates, stakeholder
approvals, communications, and
comments.
All data must be instantly available!
Claims & Disputes
How can I control change?
All change orders are initiated from
within one solution using best
practice communication templates,
utilizing workflows and process
chains while identifying the risk
impact.
Disciplined Change
Control
Automating Communications
© 2020 AVEVA Group plc and its subsidiaries. All rights reserved.
Principles of Relational Contracting
Starts with Communication.
Ends with Continuous Improvement and Trust .
Example of typical email inbox
© 2020 AVEVA Group plc and its subsidiaries. All rights reserved.
How can I find any information in this mess?
Intelligent Communications
• Live Status
• Automated Workflow
• Analytic Data
• Process Chain
• Tracked Obligation
• Indisputable History Audit
Absolutely Required
Contract Communications
Company
Send
Receive
Review
Respond
Letters
Minutes of Meetings
Reports
Change Orders
Payment Verification
Amendments
Certificates
Letters
Minutes of Meetings
Reports
Change Requests
Payment Application
Authorization Requests
Certificate Requests
Contractor
Change Control
• Preapproved Process Chain
• Identifying the Impact
• Dynamic Workflow
© 2020 AVEVA Group plc and its subsidiaries. All rights reserved.
Change Request
Change Proposal
Change Order
Payment Verification
© 2020 AVEVA Group plc and its subsidiaries. All rights reserved.
AFP Review Clarifications Approval
What precisely is being claimed? Prices & supporting documentation
Correct rate, prices, totals?
Missing documentation, “off contract” rates, arithmetical errors, un-founded claims, anomalies?
Is there a complete commercial indisputable audit trail?
AVEVA Solution Overview
© 2020 AVEVA Group plc and its subsidiaries. All rights reserved.
BREAKING NEWS: AVEVA PROCON IS NOW
AVEVATM CONTRACT RISK MANAGEMENT
Same level of contract control.New name.
Why? AVEVA is updating it’s product names to reflect their function.
When? June 2020
Contact for more info:[email protected]
Solution SuiteWhat does Contract Risk Management Include?
Contract Risk Management
Audit & Award
Pre-Qualification
Tender Management
Contractor
Registration
Online Tendering
Lessons Learnt/Feedback
Control Changes &
Obligations
Track Payments/Budget
Control
Manage Communications
Manage Claims & Disputes
PRE-AWARD POST-AWARD
ANALYTICSA part in Transactional Management but is NOT an ERP system
Stores active Contractual Documents but is NOT an EDMS
Captures financial exposure but is NOT a Cost Controls system
IS a Advanced Communication & Contractual Risk Management System
Final Thoughts
• Complete Contract Transparency
• Leveraging Predictive Analytics
• Reducing Unexpected Risks
• Automating Communications
Using Technology to Debunk the Post Award Blame Game
Q&AWhat do you want to know? Submit your questions in the Q&A Widget.
Submit questions under the Questions Widget Type your Questions & Submit
© 2020 AVEVA Group plc and its subsidiaries. All rights reserved.
Remember…Don’t forget to download additional information from the Resources Widget!
Click the ‘Resources’ WidgetDownload Resources
© 2020 AVEVA Group plc and its subsidiaries. All rights reserved.
Thank You!
© 2020 AVEVA Group plc and its subsidiaries. All rights reserved.
AVEVA Contact Information:[email protected]@aveva.com
Moderator & Host:[email protected]
We hope you found the presentation informative, and ask that you share your feedback by taking a short survey available in the webinar platform. Your feedback is very important, as it helps us improve our programs.
This presentation may include predictions, estimates, intentions, beliefs and other statements
that are or may be construed as being forward-looking. While these forward-looking statements
represent our current judgment on what the future holds, they are subject to risks and
uncertainties that could result in actual outcomes differing materially from those projected in
these statements. No statement contained herein constitutes a commitment by AVEVA to
perform any particular action or to deliver any particular product or product features. Readers
are cautioned not to place undue reliance on these forward-looking statements, which reflect our
opinions only as of the date of this presentation.
The Company shall not be obliged to disclose any revision to these forward-looking statements to
reflect events or circumstances occurring after the date on which they are made or to reflect the
occurrence of future events.
© 2019 AVEVA Group plc and its subsidiaries. All rights reserved.
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@avevagroup
ABOUT AVEVA
AVEVA is a global leader in engineering and industrial software driving digital transformation across the entire asset and operational life cycle of capital-intensive industries.
The company’s engineering, planning and operations, asset performance, and monitoring and control solutions deliver proven results to over 16,000 customers across the globe. Its customers are supported by the largest industrial software ecosystem, including 4,200 partners and 5,700 certified developers. AVEVA is headquartered in Cambridge, UK, with over 4,400 employees at 80 locations in over 40 countries.
aveva.com
© 2019 AVEVA Group plc and its subsidiaries. All rights reserved.