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ATM & Cash Innovation Europe The Bank of England’s perspective on the future of cash Victoria Cleland, Chief Cashier 13 June 2017

ATM & Cash Innovation Europe · ‘UK moves towards cashless ... • ING: Only 21% in UK would go completely cashless if they could • 2017 UK Payment Markets: 2.7 million people

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Page 1: ATM & Cash Innovation Europe · ‘UK moves towards cashless ... • ING: Only 21% in UK would go completely cashless if they could • 2017 UK Payment Markets: 2.7 million people

ATM & Cash Innovation Europe

The Bank of England’s perspective

on the future of cash

Victoria Cleland, Chief Cashier

13 June 2017

Page 2: ATM & Cash Innovation Europe · ‘UK moves towards cashless ... • ING: Only 21% in UK would go completely cashless if they could • 2017 UK Payment Markets: 2.7 million people

50 Years Ago… 1967: £2.87bn of notes in

circulation

Page 3: ATM & Cash Innovation Europe · ‘UK moves towards cashless ... • ING: Only 21% in UK would go completely cashless if they could • 2017 UK Payment Markets: 2.7 million people

Technology Has Changed The Way We Live Our Lives

Page 4: ATM & Cash Innovation Europe · ‘UK moves towards cashless ... • ING: Only 21% in UK would go completely cashless if they could • 2017 UK Payment Markets: 2.7 million people

Alternatives More Widely Available And Accepted

Plastic cards

Mobile payments

Local currencies

Electronic payments

Digital currencies

Page 5: ATM & Cash Innovation Europe · ‘UK moves towards cashless ... • ING: Only 21% in UK would go completely cashless if they could • 2017 UK Payment Markets: 2.7 million people

‘UK moves towards cashless society’

Independent, May 2015

‘The end of cash as we know it?’

The Telegraph, May 2015

‘Cash still king for consumers as ATM numbers reach all-time high’ LINK, May 2015

Polarised Media Coverage

Page 6: ATM & Cash Innovation Europe · ‘UK moves towards cashless ... • ING: Only 21% in UK would go completely cashless if they could • 2017 UK Payment Markets: 2.7 million people

Demand For Cash Continues To Grow

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

3.00%

3.50%

4.00%

4.50%

5.00%

0

10

20

30

40

50

60

70

1975 1980 1985 1990 1995 2000 2005 2010 2015

NIC:GDP %

BoE Notes in Circulation

(£bn)

£1 £5 £10 £20 £50 NIC/GDP

6.1% 12.8% 7.2%

4.8%

Selected annual growth rates from 2016/17

1967 2017

NIC

Page 7: ATM & Cash Innovation Europe · ‘UK moves towards cashless ... • ING: Only 21% in UK would go completely cashless if they could • 2017 UK Payment Markets: 2.7 million people

The Number Of Cash Payments Is In Decline…

Source: Payments UK

Whilst the value of cash payments has remained fairly steady

Page 8: ATM & Cash Innovation Europe · ‘UK moves towards cashless ... • ING: Only 21% in UK would go completely cashless if they could • 2017 UK Payment Markets: 2.7 million people

A Similar Story With ATM Withdrawals*

46,000

47,000

48,000

49,000

50,000

Value of withdrawals (£mn)

500

550

600

650

700

750

800

Number of withdrawals (mn)

Source: 2017 Q1 ATM Market Report

*Quarterly data smoothed to demonstrate

trend

Page 10: ATM & Cash Innovation Europe · ‘UK moves towards cashless ... • ING: Only 21% in UK would go completely cashless if they could • 2017 UK Payment Markets: 2.7 million people

Potential Drivers

Domestic hoarding

Interest rates Trust in financial institutions

Contingency

The shadow economy

Tax levels Labour market regulations Government intervention

Overseas demand

Exchange rates

Migration

Tourism

Transactions

Availability of alternatives

Cost to merchants

Cyber/data capture

Consumer attitudes to cash:

- Ease of use

- Budgeting

What Might Influence Future Demand For Cash?

Page 11: ATM & Cash Innovation Europe · ‘UK moves towards cashless ... • ING: Only 21% in UK would go completely cashless if they could • 2017 UK Payment Markets: 2.7 million people

Bank Of England View: There Is A Future For Cash

• Relied on by some, valued by many

• ING: Only 21% in UK would go completely cashless if

they could

• 2017 UK Payment Markets: 2.7 million people in the

UK rely on cash, 5% of all adults, relatively evenly

spread across age groups

Page 12: ATM & Cash Innovation Europe · ‘UK moves towards cashless ... • ING: Only 21% in UK would go completely cashless if they could • 2017 UK Payment Markets: 2.7 million people

The Cash Industry Has Played A Key Role In Making

Cash Relevant And Acceptable

ATM dispense targets

Code of Conduct for the

Authentication of

Machine-Dispensed

Banknotes Polymer Transition

Page 13: ATM & Cash Innovation Europe · ‘UK moves towards cashless ... • ING: Only 21% in UK would go completely cashless if they could • 2017 UK Payment Markets: 2.7 million people

There Is A Future For Cash: We Must Continue To

Invest In It

• Successful £5 launch

• Industry engagement for £10

• Unveil 18 July 2017

– Educational materials

available

• Issue September 2017

• Only polymer £10s issued after

launch

• Businesses need to be prepared

[email protected]

Page 14: ATM & Cash Innovation Europe · ‘UK moves towards cashless ... • ING: Only 21% in UK would go completely cashless if they could • 2017 UK Payment Markets: 2.7 million people

“Surprises are foolish things. The

pleasure is not enhanced, and

inconvenience is often considerable.”

Jane Austen, Emma (1816)