Experience Financial Aid Coordinator – Service10/14 – presentFront Range Community College, Fort Collins, CO

Manage staff of 3 service advisors at the Larimer Campus Oversee the Satisfactory Academic Progress (SAP) appeals committee Oversee the outreach efforts of the service advisors at the Larimer Campus Review professional judgment and dependency override appeals and provide

secondary review to ensure data is corrected accurately Provide leadership and guidance to staff to ensure dissemination of accurate and

timely information to students, parents, faculty and staff Provide training to ensure the highest quality of customer service, Provided leadership and guidance while overseeing the scholarship coordinator

position as it was being developed Represent FRCC on the CCCS SAP Committee Provide counseling to students and parents with resolution of financial aid issues and

disputes Oversaw the outreach efforts of the scholarship coordinator Work as a team with other coordinators to ensure the highest quality of customer

service is provided

Financial Aid Coordinator - Loans & Scholarships8/12 – 10/14Front Range Community College, Fort Collins, CO

Manage institutional, state and donor scholarships Supervise staff of 4 processing advisors Perform quality assurance over all scholarship and loan processes Provide guidance to staff and training to ensure accurate award packages. Develop procedures to ensure consistency and accuracy Work as a team with other coordinators to ensure students funds are disbursed in a

timely manner

Financial Aid Technician 11/01 – 8/12Laramie County Community College, Cheyenne, WY

As lead technician over staff of 6, oversee the daily workflow. Oversee the implementation of automated financial aid packaging and satisfactory academic

progress. Oversee the implementation of the STARS program (scholarship management program). Implemented process management. Oversee the setup of the computer system and troubleshoot any issues that may happen. Provide customer service to students with regard to all financial aid, scholarship and

veterans’ affairs matters. Respond to telephone inquiries, word processing, and filing and maintaining student records,

provide assistance to sponsors, sponsorship billing, track work study hours, assist students with filling out financial aid applications, scholarship applications and admissions applications.

Visit high schools to talk with students and parents on financial aid nights. Oversee and administer the Hathaway Scholarship program by reviewing student files for

eligibility, calculating specialized GPA’s, review semester and yearly reports to submit to the Wyoming Department of Education.

Supervise approximately 1-2 work study students each semester. Assist with scholarship day activities, orientation activities, and provided campus tours.

Kelly Bauer1300 Patton Street, Fort Collins, CO 80524

307.286.4261 kellysvenk@hotmail.com

Professional Achievements

Chair of RMASFAA Membership Committee 2014 - 2015 Vice-Chair of the RMASFAA Membership Committee 2013-2014 Registrar of RMASFAA Summer Institute 2016 Vice-Registrar of RMASFAA Summer Institute 2015 Chair of Summer Institute Entertainment 2012 Vice-Chair of Summer Institute Entertainment 2011 President of WYASFAA 2011-2012 academic year. President of WYASFAA 2010-2011 academic year. President-Elect of WYASFAA 2009-2010. Recipient of RMASFAA O.R. “Jack” Hendrix Award for “Rookie of the Year” 2010 Chair of the RMASFAA Training Committee 2009-2010.

o As Chair of this committee I developed a leadership presentation for professional development. This information was presented at each of the 8 RMASFAA states: Those states include; Wyoming, Utah, Kansas, Nebraska, Montana, Colorado, North Dakota and South Dakota.

Vice-Chair of the RMASFAA Training Committee 2008-2009. Secretary of the Wyoming Association of Student Financial Aid Administrators (WYASFAA)

2007-2009 Site-Coordinator for Wyoming College Goal Sunday 2003 - 2012

Education University of Wyoming, Laramie, WYo Bachelors, Organizational Leadership, December 2013

Laramie County Community College, Cheyenne, WYo Associate of Arts, General Studies, December 2009o Associate of Applied Science, Business Office Technology, May 1998

Rocky Mountain Association of Student Financial Aid AdministratorsOctober 2007 – October 2008o Graduate of Rocky Mountain Association of Student Financial Aid

Administrators (RMASFAA) Leadership Pipeline – a yearlong leadership program through RMASFAA to develop and enhance leadership skills.