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ASTRAL WARRANTY 1-Year Limited Warranty ASTRAL guarantees that all products, when shipped, are free from manufacturing defects or faults and when installed, applied, and used according to specifications. All products are warranted for a period of one year from the date of purchase, unless specified on the individual product warranty. Defective products which fail during the warranty period, except as a result of improper installation or modifications, damages or losses, careless handling, negligence or any other abuse, may be replaced or repaired without charge within 60 days of the receipt of defective products. No claims for cartage, labor, or other consequential damages will be allowed. EXCEPT AS STATED IN THIS SECTION, ASTRAL, ITS SUBSIDIARIES AND AFFILIATES MAKE NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO ANY MATTER WHATSOEVER. IN PARTICULAR, ANY AND ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND NO INFRINGEMENT OF THIRD PARTY RIGHTS ARE EXPRESSLY EXCLUDED. 15-Year Fiberglass Filters Limited Warranty A. The fiberglass filter body is warranted for 15-years from date of purchase for defects in materials and workmanship according to the prorated schedule that follows. B. The internal plumbing is warranted for 3-years for defects in materials and workmanship from the date of purchase. TIME FROM PURCHASE DATE: % PAY REQUIRED BY OWNER: Until 5 years 0% 5-6 years 10% 6-7 years 20% 7-8 years 30% 8-9 years 40% 9-10 years 50% 10-11 years 60% 11 -12 years 70% 12-13 years 80% 14-15 years 90% 15+ years 100% The prorated values are for replacement or repair of the warranted product.

ASTRAL WARRANTY - poolweb.net · ASTRAL WARRANTY 1-Year Limited Warranty ASTRAL guarantees that all products, when shipped, are free from manufacturing defects or faults and when

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Page 1: ASTRAL WARRANTY - poolweb.net · ASTRAL WARRANTY 1-Year Limited Warranty ASTRAL guarantees that all products, when shipped, are free from manufacturing defects or faults and when

ASTRAL WARRANTY 1-Year Limited Warranty ASTRAL guarantees that all products, when shipped, are free from manufacturing defects or faults and when installed, applied, and used according to specifications. All products are warranted for a period of one year from the date of purchase, unless specified on the individual product warranty. Defective products which fail during the warranty period, except as a result of improper installation or modifications, damages or losses, careless handling, negligence or any other abuse, may be replaced or repaired without charge within 60 days of the receipt of defective products. No claims for cartage, labor, or other consequential damages will be allowed. EXCEPT AS STATED IN THIS SECTION, ASTRAL, ITS SUBSIDIARIES AND AFFILIATES MAKE NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO ANY MATTER WHATSOEVER. IN PARTICULAR, ANY AND ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND NO INFRINGEMENT OF THIRD PARTY RIGHTS ARE EXPRESSLY EXCLUDED. 15-Year Fiberglass Filters Limited Warranty A. The fiberglass filter body is warranted for 15-years from date of purchase for defects in materials and workmanship according to the prorated schedule that follows. B. The internal plumbing is warranted for 3-years for defects in materials and workmanship from the date of purchase. TIME FROM PURCHASE DATE: % PAY REQUIRED BY OWNER: Until 5 years 0% 5-6 years 10% 6-7 years 20% 7-8 years 30% 8-9 years 40% 9-10 years 50% 10-11 years 60% 11 -12 years 70% 12-13 years 80% 14-15 years 90% 15+ years 100% The prorated values are for replacement or repair of the warranted product.

Page 2: ASTRAL WARRANTY - poolweb.net · ASTRAL WARRANTY 1-Year Limited Warranty ASTRAL guarantees that all products, when shipped, are free from manufacturing defects or faults and when

The manufacturer reserves the right to determine whether a filter needs to be repaired or replaced. EXCLUSIONS OF WARRANTY Damages or failures due to filter being exposed to temperatures below 32 degrees F or above 125 degrees F. Damages or failures due to transportation or impacts to the filter body. Damages or failures due to chemical corrosion due to improper water maintenance. Damages or failures due to improper installation or unauthorized modifications. Damages or failures due to exceeding the rated pressure of the filter. Damages or failures due to not following the installation manual. Damages or failures due to air being trapped in the filter causing air compression damage. OBLIGATIONS OF MANUFACTURER The manufacturer must respond to any warranty claim in a reasonable amount of time from date of request. The manufacturer will provide on-site service for this product until 15 years from date of purchase and the cost for these repairs will be paid according to the prorated program above. For example, between 8 and 9 years, the owner responsible to pay for 40% of the repair cost established by the manufacturer. After 15 years, the manufacturer will no longer provide on-site service. If the owner wishes to have the product repaired, it must be returned at the owner’s expense to the manufacturer for evaluation. If the manufacturer determines the product is repairable, the owner will be responsible to pay for 90% of the repairs and all transportation, and reinstallation costs. In case of replacement or repair of the product the manufacturer is not responsible for any transportation, labor, removing, reinstallation or facility shutdown costs to include any expenses related to replacement parts. The manufacturer does not authorize any persons to do warranty work without express written consent. Prorated percentages are based on the current years price list. In case of lateral replacement, the manufacturer is not responsible for any cost related to installing new laterals. USE OF THIS WARRANTY The request for service under this warranty must be communicated to the persons from whom this product was purchased. For this warranty to be valid, it is necessary to provide original documentation of purchase of the product as well as the serial number and product code. Without the proof of purchase and serial number, this warranty is null and void.

Page 3: ASTRAL WARRANTY - poolweb.net · ASTRAL WARRANTY 1-Year Limited Warranty ASTRAL guarantees that all products, when shipped, are free from manufacturing defects or faults and when

Repairs or replacements under this warranty must first be authorized by the manufacturer. Installing of filter constitutes an agreement that this warranty has been read and agreed upon.