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Arthur Coleman542 Essex Avenue
Gloucester, MA 01930978-290-3088
EDUCATION Salem State University, Salem, MA Bachelor of Science in Economics December 2014Minor in Pre-Law
COURSESReal Estate Licensure Economic ResearchPolitical Economy
Economic DevelopmentBusiness LawEconomics and Religion
WORK EXPERIENCENational Fish and Seafood, Gloucester, MASales Account Manager March 2015- October 2015
Maintained constant contact with key customers to develop and maintain relationships Conducted projections for key customers Investigated claims against National Fish and Seafood Actively worked with the Director of Sales to setup new customers Setting daily workload, tracking progress, revising plans to ensure customer satisfaction is met Researched questions that salespeople had about their account Monitored sales orders for price discrepancies Evaluated the amount of sales generated by customers
Shaws Supermarket, Gloucester, MA June 2008 – May 2015Customer Service
Train new employees on opening and closing procedures Order supplies and food products for various departments Ensure that ordered products are accounted for and properly stored Create inventory adjustments when needed Interact with customers to ensure satisfaction
Wolf Hill Garden Center, Gloucester, MA November 2005 – June 2008Customer Service
Assisted in helping customers with plants and shrubbery for designs Ensured customers were satisfied with purchases Ensured plants were sellable
MILITARY EXPERIENCEUnited States ArmySupply Specialist May 2014 – Present
Order supplies to ensure operational efficiency Inspect items to ensure proper condition Issue hand receipts to transfer liability to individual soldiers Ensure all items are received and note any product not received
Chemical, Biological, Radiological and Nuclear Specialist July 2011 – May 2014 Worked in real time environment with a live chemical agent Department of Defense HAZMAT Certified Wore full Mission Orientated Protective Posture (MOPP) gear
Human Intelligence Collector December 2010 – July 2011 Used interrogations to extract information Disseminated pertinent information to proper officials Wrote reports about the findings in the interrogations Received active TS/SCI Clearance
COMPUTER SKILLSPC; Windows; Microsoft Word, PowerPoint, Excel, Adobe Illustrator, internet, email