EVALUATION INSTRUMENT

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APPENDIX A

LETTER OF REQUEST TO THE RESPONDENTS

Saint Paul University- Quezon CityCollege of Business and TechnologyInformation and Technology DepartmentDear __________________________:

Please be informed that we are conducting a capstone project entitled ___________________________________________________in fulfillment of the degree, Bachelor of Science in Information Technology. In this connection, we have constructed a questionnaire to evaluate the acceptability of the developed software product. Your participation in the study by way of answering the questionnaire is very vital. Without it, the study will not be as complete as it should be.

Please feel assured that your anonymity and the information you will give will be treated with the strictest confidentiality.

Thank you very much for your very kind response to our request and if you are interested we will supply you with the results of our research project.

Very sincerely yours,

APPENDIX B

EVALUATION INSTRUMENT (for Users)(Title of your Thesis)General Direction. Please accomplish this questionnaire very carefully and honestly. Please rest assured that any information that you supply will be treated with the greatest confidentiality and anonymity.

Name (optional): ______________________________ Company: ________________________________Sex ____ Male ____ FemaleSector: __ Education

__ Banking

__ Military

__ Medical

__Government

__IT

__ Industry Others (please specify) _____________

Kindly put a check mark at the right of the software evaluation characteristics under the proper heading to indicate your assessment on the software product based on the specified factor.

Numerical RatingEquivalent

5

Excellent

4

Very Good

3

Good

2

Fair

1

Poor

SOFTWARE EVALUATION CHARACTERISTICSExcellentVery GoodGoodFairPoor

FUNCTIONALITY

Functions required for the system are implemented (suitability)

Functional accuracy is provided (accurateness)

Functions meet specifications (compliance)

Ease of connecting with other systems is provided (interoperability)

Substantial security is provided (security)

RELIABILITY

Software includes no bug: (maturity)

A certain system level is maintained even when a trouble occurs (fault tolerance)

Normal operations are restored readily, when a failure occurs (recoverability)

USABILITY

Easy to operate (understandability)

Easy to remember (learnability)

Allows easy operation management (operability)

APPENDIX C

EVALUATION INSTRUMENT (for IT Experts)(Title of your Thesis)

General Direction. Please accomplish this questionnaire very carefully and honestly. Please rest assured that any information that you supply will be treated with the greatest confidentiality and anonymity.

Name (optional): ______________________________ Company: ________________________________Sex ____ Male ____ FemaleSector: __ Education

__ Banking

__ Military

__ Medical

__Government

__IT

__ Industry

Others (please specify) _____________

Kindly put a check mark at the right of the software evaluation characteristics under the proper heading to indicate your assessment on the software product based on the specified factor.

Numerical RatingEquivalent

5

Excellent

4

Very Good

3

Good

2

Fair

1

Poor

SOFTWARE EVALUATION CHARACTERISTICSExcellentVery GoodGoodFairPoor

FUNCTIONALITY

Functions required for the system are implemented (suitability)

Functional accuracy is provided (accurateness)

Functions meet specifications (compliance)

Ease of connecting with other systems is provided

(interoperability)

Substantial security is provided (security)

RELIABILITY

Software includes no bug: (maturity)

A certain system level is maintained even when a trouble occurs

(fault tolerance)

Normal operations are restored readily, when a failure occurs

(recoverability)

USABILITY

Easy to operate (understandability)

Easy to remember (learnability)

Allows easy operation management (operability)

EFFICIENCY

Provides good responses high throughput (time behavior)

Allows effective use of system resources (resource behavior)

MAINTAINABILITY

Allows easy analysis of design documents and programs when a

bug is found (analyzeability)

Allows easy expansion and modification of the system (changeability)

Modification of the system does not affect others (stability)

Laborious tests are not required after a modification is made

(testability).

PORTABILITY

Provides flexible environment (adaptability)

Providing easy installation work (installability)

Complying with porting specifications (conformance)

Allows easily replacement with other software (replaceability)

APPENDIX D

SUMMARY OF EVALUATION RESULTS (Users - 20 / IT Experts - 10)

SOFTWARE EVALUATION CHARACTERISTICSExcellentVery GoodGoodFairPoor

FUNCTIONALITY

Functions required for the system are implemented (suitability)

Functional accuracy is provided

(accurateness)

Functions meet specifications (compliance)

Ease of connecting with other systems is provided (interoperability)

Substantial security is provided (security)

RELIABILITY

Software includes no bug: (maturity)

A certain system level is maintained even when a trouble occurs (fault tolerance)

Normal operations are restored readily, when a failure occurs (recoverability)

USABILITY

Easy to operate (understandability)

Easy to remember (learnability)

Allows easy operation management

(operability)

EFFICIENCY

Provides good responses high throughput

(time behavior)

Allows effective use of system resources

(resource behavior)

MAINTAINABILITY

Allows easy analysis of design documents and programs when a bug is found (analyzeability)

Allows easy expansion and modification of the system (changeability)

Modification of the system does not affect others (stability)

Laborious tests are not required after a modification is made (testability)

PORTABILITY

Provides flexible environment (adaptability)

Providing easy installation work (installability)

Complying with porting specifications

(conformance)

Allows easily replacement with other software

(replaceability)

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