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12 May 2010 Rhossili Village Hall AGM 1 Annual General Meeting 2011 Treasurer’s Report A Sustainable Focus for the Community

Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

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Page 1: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

12 May 2010 Rhossili Village Hall AGM 1

Annual General Meeting  2011Treasurer’s ReportA Sustainable Focusfor the Community

Page 2: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

2010‐11

• Accounts• Sustainability

• Bunkhouse• Guest Satisfaction

• Statistics

• Income

• Maintenance

• Marketing

• Web site

• Prospects for 2011‐1211 May 2011 Rhossili Village Hall AGM 2

Page 3: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

Income ExpenditureEvents 2,114.57 Events 47.73Hall Hire 676.00 Licences 341.23Hall Hire Local 716.00 Maintenance 3,976.40Hall Hire Community Council 60.00 Insurance 1,331.10Hall Hire with Bunkhouse 1,220.00 Cleaning 2,657.25Bunkhouse Bookings 25,023.00 Consumables 1,390.14Bunkhouse Bookings (2011-12) 11,523.00 Bunkhouse Refunds 180.00Bunkhouse Misc. (Lost keys etc) 169.31 Facilities 410.61Card Charges 67.28 Card Services 259.59Refunds (Utilities) 320.99 Utilities (Oil/Water/Elec/Net/Bins) 5,450.18Donations 162.55 Marketing 1,473.53Donations Car Park 364.71 Staff & Training 7,248.73Donations Book Sales (P. Bevan) 385.00 Professional Fees 1,018.50Interest 2.38 Loan Repayment/Bank Charges 2,328.00

Sub Total (Income) 42,804.79 Sub Total (Running Costs) 28,112.99Tax Refund (2009-10) 75.00 Tax Paid -Bunkhouse Bonds 9,700.00 Bunkhouse Bond Refunds 9,100.00Capital Income (Grants) - Capital Expenditure (Development) 8,751.00

Total 52,579.79 Total 45,963.99Less uncleared credit - Less Cheques not yet presented 380.00

Total Income 52,579.79 Total Expenditure 45,583.99Less Expenditure 45,583.99

Balance 6,995.80

Bank Accounts Balance Current 9,689.49Held at Bank end FY 2009-10 9,149.90 Savings 3,449.21Final Balance for FY 2010-11 6,995.80 Development 195.00Less accrued expenditure 2009-10 712.00 Deposit 2,100.00

Balance on 31-Mar-11 15,433.70 Balance on 31-Mar-11 15,433.70

11 May 2011 Rhossili Village Hall AGM 3

Page 4: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

Cash Flow Trend

12 May 2009 Rhossili Village Hall AGM 4

£0

£20,000

£40,000

£60,000

£80,000

£100,000

£120,000

£140,000

£160,000

Cumulative

Income

Expenditure

Page 5: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

Sustainability

11 May 2011 Rhossili Village Hall AGM 5

Page 6: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

14 May 2009 Rhossili Village Hall AGM 6

Page 7: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

Bunkhouse Guest Satisfaction

Visitor Book• Great source of praise, and amusement!• Now all entries are transferred to the web site

Guest Survey• April every year – using SurveyMonkey.com• Almost everything was rated Good to Excellent again• Once again, 100% would recommend the bunkhouse to others.

Email messages

11 May 2011 Rhossili Village Hall AGM 7

Page 8: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

12 May 2009 Rhossili Village Hall AGM 8

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

80.0

90.0

100.0

Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

Perc

enta

ge o

f Gue

st N

ight

s

Percentage Monthly Occupancy per Financial Year

2007-08

2008-09

2009-10

2010-11

2011-12

Figures for 2011‐12 are Confirmed Bookings to date

Bunkhouse Occupancy

Page 9: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

14 May 2009 Rhossili Village Hall AGM 9

0

10

20

30

40

50

60

70

80

90

100

2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Con

firm

ed B

ooki

ngs

Event

Sole

Full

Shared

Occupancy Type

Page 10: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

12 May 2009 Rhossili Village Hall AGM 10

0

10

20

30

40

50

60

1 2 3 4 5 6 7 8 9

Num

ber o

f Boo

king

s

2007-08

2008-09

2009-10

2010-11

2011-12

Friday & Saturday nights continue to be the most popular

Bunkhouse VisitsNumber of Nights per Booking

Page 11: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

11 May 2011 Rhossili Village Hall AGM 11

£0

£5,000

£10,000

£15,000

£20,000

£25,000

£30,000

£35,000

£40,000Cumulative Monthly Bunkhouse Booking Receipts

2007-08

2008-09

2009-10

2010-11

2011-12

2012-13

Previous Financial Year

Bunkhouse Receipts

Page 12: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

14 May 2009 Rhossili Village Hall AGM 12

£0

£5,000

£10,000

£15,000

£20,000

£25,000

£30,000

£35,000

£40,000

2006-07 2007-08 2008-09 2009-10 2010-11

Income (£)

Current FY (£)

Next FY (£)

Bookings (£)

Bunkhouse Income

Page 13: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

Payments

11 May 2011 Rhossili Village Hall AGM 13

Card Payments• Second full  financial year of operation• Used by 33% (was 24%) of customers• Cheques are being gently phased out

Bunkhouse Bond• For large groups• Less damage this year, apart from two groups• Change to Sole Occupancy

Page 14: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

Maintenance

Painting• Bunkhouse bedrooms• Showers

Electrical • Hall sockets replaced• New PIR lights near front door and over patio steps

Drains• Kitchen and Utility waste pipes replaced• Blue paper towels!

Risk Assessment11 May 2011 Rhossili Village Hall AGM 14

Page 15: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

Local referrals• Gower Holidays• Hardingsdown Bunkhouse

Online channels• groupaccommodation.com• independenthostelguide.co.uk• bunkhousesinwales.com• visitwales.com

Leaflet reprint

We need good photos of people using the facilities…

Marketing

11 May 2011 Rhossili Village Hall AGM 15

Page 16: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

New Web site – launched on 27 March 2011• New Web host JustHost.com

Web site visits (rhossili.org.uk): 12 months to 26 March 2011• Direct 23% (27%, 50%),  • Referral 37% (28%, 25%)• Search 40% (45%, 25%) • Most popular Search keywords: “Rhossili Bunkhouse” (30%)

Google• Google Analytics for visitor statistics• Google Maps for Location and Guide maps• Google Calendars for Hall Events & Activities and for Bunkhouse Availability

www.rhossilibunkhouse.com

11 May 2011 Rhossili Village Hall AGM 16

Page 17: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

Prospects

Financial Stability• £20,000 loan now down to £10,000

Solar (PV) panels• Capital cost around £15k. Would need grant funding.

Marketing• Maintain online channels. Visit Wales grading

Maintenance• Hall seating. Lounge patio doors and carpet

more Community Engagement

11 May 2011 Rhossili Village Hall AGM 17

Page 18: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

11 May 2011 Rhossili Village Hall AGM 18

Thanks

• Our Volunteers

• Our Staff

• Our Partners

• Your continued support

Page 19: Annual General Meeting 2011 - rhossili.org.ukAnnual General Meeting 2011. Treasurer’s Report A Sustainable Focus for the Community. 2010‐11 • Accounts • Sustainability •

12 May 2010 Rhossili Village Hall AGM 19

Annual General Meeting 2011www.rhossilibunkhouse.com

[email protected]