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Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] 3400 Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark Anne Mette McAloone 24 th May 2007 Slide 1/18 A Practical Example of Facilitated Work Based Learning (FWBL) from a Danish Company Implementing LEAN Anne Mette McAloone [email protected]

Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 [email protected] 3400 HillerødFax (+45) 48 225 335 Denmark

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Page 1: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 1/18

A Practical Example of Facilitated Work Based Learning (FWBL) from a Danish Company Implementing LEAN

Anne Mette [email protected]

Page 2: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 2/18

Motivation & background

• Adult Vocational Training Programme– Arbejdsmarkedsuddannelse (AMU)

• Teaching in industry • Specialised to the company needs• Long-term relation with the company• Course-on-demand

Page 3: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 3/18

Disposition

• Motivation & background• An example of FWBL:

– The company, its employees and the LEAN strategy

– The courses and structure– The benefits of the training– Off-courses learning

• The LEAN CD-ROM– Contents and uses

Page 4: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 4/18

The company

• Haldor Topsøe A/S• Located in Frederikssund• Production in 8 divisions• Process industry – produce catalysts• Approx. 550 employees on site• Implementing LEAN since 2005• Successful integration of training and LEAN• Close relation to the LEAN consultant; Lasse

Veng

Page 5: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 5/18

The target employees

• Machine operators• Blacksmiths• Engineering dept.• Production planning• Laboratory• Quality dept.• Technicians

VSM

courses Poka Yoke

courses

Page 6: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 6/18

• Focus on training employees the LEAN principles

• Periodic training for current and new employees

• Ensure that all employees receive exactly the same training

• Use e-learning, as a supplement to traditional training

• Support by the management

The LEAN strategy

Page 7: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 7/18

1 Orden

•Arbejdsplads & 5S–• Organisation, roller

og ansvar• Problemløsning

••

•Målstyring & Kaizen

2 Stabilitet

• TPM and SMED•Standardiseret

arbejde• Poka Yoke

• TPM and SMED•

• PokaYoke

3 Fleksibilitet

• Andon – stop og støt

• Lagerstyring•Fleksibilitet over-

for volumen ændringer

• Andon – stop

••

4 Træk system

• Hyppige leveringer

• Kanbansystem

• Volumen ændringer

• Kanbansystem

5 Kunde integration

• Produktion i takt

• Kontrol af kundelagre

Nul fejl

• VSM

1/5 2005 - 1/5 2006 20/3 2006 – 1/7 2007

The LEAN steps

Page 8: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 8/18

The LEAN courses

• Spring 2006– LEAN introduction & Value Stream Mapping (VSM)– 18 courses over 1 year – 3 days course– 300 employees directly related to production and 50 in

admin

• Spring 2007– Problem solving & Poka Yoke– 15 courses over 6 months – 2 days course– 280 employees directly related to production and 20 in

admin

• Autumn 2007– Process control & statistics– Planning of the courses in progress

Page 9: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 9/18

The course structure

• Theoretical knowledge• Practical training/exercises• Discussion (between divisions)• Group work (project & teams)• On the job/off the job - project (1-4

weeks)• Project presentation (managers present)• Exam, course evaluation and certificate

Page 10: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 10/18

The benefits

• Learning through doing the work– The learning process begins after the course,

which is the most interesting process of learning

• Problem solving in own areas– It is relevant and makes a difference!

• Obtaining and using production information– Forcing employees to seek production data and

costs

Page 11: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 11/18

And what it is worth

• Each course delivers 3-4 improvement projects and generate many more ideas

• Implementing LEAN and working with continuous improvement saves money

• Employees enter the LEAN management • Some of the projects has a potential cost

reduction/saving of more than 800.000 DKK

Page 12: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 12/18

Developing the LEAN CD-ROM

• e-learning material for teaching – “The future industrial worker”– “The future office worker”– Supported by The European Social Fund

• Alternative to LMS (Moodle) platform• Portrait companies working with LEAN• Teaching in a specific LEAN tool - VSM

Page 13: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 13/18

LEAN CD-ROM contents

Page 14: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 14/18

Supplement to training

• For new employees• Refresh knowledge• Present to managers• Use in LEAN events/workshops• Use as a dictionary and assist

in project work

Page 15: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 15/18

Interviews and cases

Page 16: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 16/18

The Value Stream Mapping lecture

Page 17: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 17/18

Conclusion

• The workplace is turned into a learning place

• Communicate the company strategy and goals into the training material

• Include company specific knowledge and information in the course

• Evaluation of course and current needs

Page 18: Anne Mette McAloone 24 th May 2007 Slide 1/18 Peder Oxes Allé 4Tlf. (+45) 48 225 300 info@eanord.dk 3400 HillerødFax (+45) 48 225 335  Denmark

Peder Oxes Allé 4 Tlf. (+45) 48 225 300 [email protected] Hillerød Fax (+45) 48 225 335 www.eanord.dk Denmark

Anne Mette McAloone

24th May 2007Slide 18/18

Please take your own copy of the LEAN CD-ROM• Learn more about LEAN• Get stories and hints

from two Danishcompanies workingwith LEAN

• Try the quiz• Teach yourself VSM