TOPIC

An investigation into the safety measures being used at Affiliate Computer Service (ACS) within the past (2) years.

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Aim of the researcher

The aim of this project is to get a full understanding of the safety and features in place at (ACS)

Affiliate computer service, and find ways in which these measures would be more effective, the

researcher will also make recommendations on how these features can be improved.

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Introduction

WORKPLACE SAFETY, it has been tested and proven that a happy and secure

employee generates better output. Take good care of your employees by incorporating

workplace safety management in your organization. Encourage and motivate your

workforce to perform better with passion and zeal.

Statement of the Problem

Any workplace May it be a factory or an office or any location a place of work is basically a

second home to employees .Ensuring the safety of employees in such places in every possible

way ,is an important responsibility of the employer.

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October 3, 2011

Stock farm Road Valley View Stony hill

St. Andrew

Telephone: 8598321

The Human Resource Manager

Affiliate computer services

Naggohead St. Catherine

Dear Sir/Madam,

I am a student of the Institute of higher learning and I am writing the Office Administration in

the may-June 2012examination. I am interested in conducting this research at ACS Naggohead

branch in order to facilitate the requirement of Caribbean Examination Council Examination.

Also to acquire marks that could not be gained under normal examination conditions. Any

information obtain will be kept confidential

I am looking forward for your favorable response.

Yours truly

Ann-Marie Stephens

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FUNCTIONS

(1) One function of the safety department is to ensure the equipment is are in good working

condition.

(2) To ensure that safety measures are put in place to guide employees.

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GATHERING DATA

METHOD OF DATA COLLECTION

Primary Data Collection :

The researcher gathered information on a first hand basis using Questionnaires, and

Observation,.

Data Collection

In order to complete this research the researcher will be using both primary and secondary data

collection methods. Primary data collection will be in the form of questionnaires, while

secondary data collection will be in the form of printed material example, internet and books.

The researcher decided to use both the primary and secondary data collection. The primary

method of data collection used in a questionnaire which consists of ten questions, as the

researcher felt that this was adequate in answering the research questions.

The secondary method of data was also used in collecting information. This was done to gain

additional knowledge of the topic being investigated.

Advantages

1. It is straight forward and easy to understand.

2. This method provides confidentiality.

3. It is cost effective and it saves time.

Disadvantages

1. Questionnaires can get destroyed easily.

2. They can get lost.

3. Persons can tell lies on questionnaires.

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POPULATION SIZE

The research was be conducted on the ACS , Port more office , which has a population size of

approximately one hundred people including a management team of managers and senior

managers this includes male and females.

SAMPLE SIZE

The researcher chose this Company because of the fact that she works with the company, and it

was easier obtaining information without going to unfamiliar places which would not provide her

with the necessary information ten employees participated, which consist seven women and three

men. This includes one person from the workforce department and nine persons from the

Amazon account 3 males and 7 females).

The instrument was developed with the view to collect data in the following areas:

a. Maintenance

b. Workforce

c. Amazon account

d. NWC account

e. Assus account

f. Audible account

g. administration

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Research Questions

The following questions were use to investigate the following effects

(1). What are some of the safety measures in place at ACS?

(2). What are the benefits of having a safety department?

(3). How often are the different safety measures used at ACS?

(4) How are employees coping with these safety measures in place?

(5) Hoe are employees informed each time a new measure or device is put in place?

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ACTIVITIES

Date Activities Comments

October 1 Complete title for SBA which is to

be approved by teacher.

Title was approved and teacher advised to move

on with project.

October 3 Write letter to company requesting

permission to conduct my project on

the company

Received call from admin department informing

me permission was granted.

October 13 Seek help in writing the questions for

the research

Got help from a co worker to formulate

questions.

October 30 Types questionnaires. Questionnaires were typed with help.

November

5

Observe equipment and business

forms accompanied by a supervisor.

I observe various types of equipment and

business forms used at ACS.

November

20

I took the information I recorded

from the observation to my teacher

for her opinion

She told me that it was very informative and I

should not begin to write the project.

November

24

I went to issue questionnaire to the

employees

I was pleased with the level of co-operation I

received from the workers.

Feb 27 I started writing my project roughly

from the information obtain from the

company

I sat at the library my friend and I began writing

the project, which was proven difficult to

develop into a successful project.

Feb 28 I issued questionnaires’ to sample

size

Persons were given 2 days yo complete them.

March 2 I went to collect the questionnaires. I had to wait for approximately one hour to

collect the questionnaire.

March 20 I wrote my project and handed it to

the teacher for marking

I was pleased when the teacher told me that it

was very good

March 31 I completed writing my project The teacher read the project and gave me my

final grade which was successful

Your comments must be related to the activities. In other words if you prepare your questionnaire as an activity you need to comment on when you give it out and what procedure you used

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Regulations and Company Policies

While carrying out this research at (ACS) Affiliate computer service one rule the researcher had

to abide by no tailgating rule where every one has to use his / her own swipe card to enter and

exit the building.

You are looking at safety at the work place and you did not see anything else. Are there no

factory Act that must be followed by the business.

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Part 3- Presentation

Report

The report is based on the questions that were asked by the researcher of the workers of ACS.

The research shows that 90% of the workers at ACS Naggohead Portmorere believe that the

greatest challenge faced by workers is working a late shift , of this amount 7 were females and 2

males 10 % said there challenge is limited transportation provided by the company, females

shows a greater concerned for working late shifts, according to the respondents some of the

safety measures in place at ACS are :warning signs, safety drills, educating of employee on

safety, emergency exits and the use of fire extinguishers . While 80% of respondents said they

have never seen a fire drill carried out at ACS , 20% said fire drills were carried out once every

5-10 months , 70% of the respondents said they are not sure how they are coping with the

security measures in place at ACS 20% said they are coping very well and 10% said they are

coping well,70% of respondents said they are not in agreement with the safety measures in place

30% are in agreement ,all the respondents thinks a sick bay should be implemented. Of the tem

respondents seven were females and three males.

Pie chart showing responses to question 5:What are some of the challenges faced by

employees?

Late shifts.Limited transportation.Insufficient security.

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The above chart show that out of a total of 10 employees males and females 90% of them thinks

one of the greatest challenge faced by employees is having to work a late shift ,10 % thinks the

greatest challenge is having limited transportation provided no one thought insufficient security

was a challenge.

Statistic table showing responses to question 7: How often do you have fire drills

carried out?

ANSWERS FREQUENCY PERCENTAGE

once per month 0 0

5-10 months 2 20%

never 8 80%

The statistic table above shows that out of a total of 10 employees male and female 80% or 8

said they have never done a fire drill at ACS 20% or 2 persons said fire drills are carried out

once per months and thinks a fire drill was carried out within the last 3-5 months.

If possible the worker should be given a shift based on the area they live in and the availability of

transportation to that area. and vice versa. Once workers feel comfortable getting home after

work it makes working throughout the day easier and more comfortable and

There are benefits such as:

1. Improved health and safety for workers

2. Higher morale throughout the workplace

3. Improved quality

4. Improved productivity

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5. Improved competitiveness

6. Decreased absenteeism and turnover

7. Fewer workplace injuries/health problems

It was unanimous among the respondents at ACS that a sickbay should be implemented as proper

and safe working environment will improve the quality and quantity of service in terms of

quality, and competitiveness. The resulting advantages of proper security in the workplace

brought about by the use of the technology employed were the creation of additional capital, the

improvement in production and less time consuming for the workers

All of the male and female staff at ACS acknowledges that adequate working condition were

in place for the workers to enjoy.

Based on the foregoing conclusions, the following recommendations were made:

1 In addition to having new technology, the management ACS Portmore needs to ensure

that the workers health and safety are looked after so as to maintain the level of productivity.

2 The fact that most of the respondents have never seen a fire drill at ACS it means in case

of an emergency most persons wouldn’t know the escape and so fire drills should be carried

out more frequently.

3 Since most of the necessary equipment are in place it does mean ACS is on the right path

and ACS Port more - implemented a fairly well working conditions, hence, management

must continue on this path.

BUSINESS FORMS OBSERVED.

DATE NAME USED FOR COMMENTS

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November 5 LEAVE FORM Used for the application of

sick leave maternity leave

vacation leave etcetera.

November 5 ORER FORM Used for ordering goods

and supplies.

November 5 RECEIPTS Acknowledgement of

money received and

evidence that the amount

stated has been paid

You also need to make comments on the documents observed. Are they ideal for what they are being used for.

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Equipment observedDATE EQUIPMENT USED FOR COMMENT

November 5 FIRE

EXTINGUISHER

Fire extinguisher was observed as

they are placed two on each

floor .The building has three floors

therefore there are six fire

extinguishers placed in the building.

November 5 Surveillance

CAMERA

Surveillance cameras were

observed as they are placed

throughout the building the most

obvious was placed in the dining

area at the rear of the building. This

used to protect the organization as

well as the employees.

November 5 Computers To record data-entry, storage

of information, making

calculations and for

correspondence

November 5 Fire hose Three fire hose were observed one

on each floor, these are placed in

the lobby of each floor.

You also need to make comments on the equipment you observed. Are they ideal for what they are being used for.

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References

Name of Author Publication Publisher Year

Stephen Danks Business Studies Longman 2001

S. Finisterre Office Administration Carlong Publishers 2004

WEBSITE

Buzzle.com

This is not how the referencing is to be done. You also need to include the title of the book and the edition. It is not place under columns

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QUESTIONNAIRE

The purpose of this questionnaire is to assist in the collection of data for a research on the

safety department of (ACS) Affiliate computer service for a school base assessment, the

researcher would be grateful if you could answer the following questions.

1) What gender are you?

Male ( ) female

2) What age range are you?

17-19 ( ) 20-25 ( ) 30-40 ( ) 40 and over ( )

3) How long have you being working at ACS?

1 yr ( ) 2-3 yrs ( ) 4-6 yrs ( ) 10 yrs or over

4) What department do you work in?

Maintenance ( ) Workforce ( ) Amazon ( ) NWC Account ( ) Assus Account ( )

Audible Account ( ) Administration ( )

5) What are some of the challenges faced by employees?

Late shifts ( ) Limited transportation ( ) insufficient security ( )

6) What are are some of the safety measures in place at ACS?

Warning signs ( ) Safety drills ( ) Educating employees on safety ( ) Emergency exits ( )

Fire extinguishers ( )

7) How often do you have fire drills carried out?

Once per month ( ) 3-5 months ( ) 5-10 months ( ) never ( )

8) How are employees coping with the security measures in place?

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Well ( ) Very well ( ) not sure ( )

9) Do you agree with the security measures in place?

Yes ( ) no ( )

10) Do you think a sick bay should be implemented at ACS?

Yes ( ) No ( ) Not sure ( )

TABLE OF CONTENTS

INTRODUCTION

STATEMENT OF THE PROBLEM

AIMS TO THE STUDY

FUNCTIONS

CORRESPONDENCE

RESEARCH QUESTIONS

METHOD OF DATA COLLECTION

ACTIVITIES

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REGULATION AND POLICIES

REPORT

BUSINESS FORMS

EQUIPMENT

LIST OF INFORMATIONS

QUESTIONNAIRE

You need to correct the table of content

SCHOOL BASED ASSESSMENT

IN

OFFICE ADMINISTRATION

TOPIC:: SAFETY DEPARTMENT AT ACS.

PRESENTED

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CANDIDATE ANN-MARIE STEPHENS

CANDIDATE # __________________

CENTRE # 100471

TERRITORY JAMAICA

YEAR OF PROJECT MAY-JUNE 2012

SCHOOL IHL

TEACHER

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