Analysis to support CALEA Standards Prepared by: Christie Goddard

Analysis to support CALEA StandardsAnalysis to support CALEA Standards

Prepared by:Prepared by:

Christie GoddardChristie Goddard

Purpose of Analysis

• Analysis is a validation of performance and professionalism

• Tool for agency resource allocation

Definition of Analysis

Analysis is a systematic, structured process for dissecting an event into its basic parts to identify important essential elements. Analysis should reveal patterns or trends that could be predictive or could indicate program effectiveness, training needs, equipment upgrade needs and/or policy modification needs.

Collect

Event/Element

Data

Collate

Event/Element

Data

Document and report findings

Identify

Patterns/ Trends

Identify cause and/or effect of Patterns/ Trends

Analysis is continual. It never stops.

Collect

Event/Element

Data


Collect Event/Element Data

• In order to analyze data, you must first collect it.

• List what the data is (i.e., Calls for Service based on location, time of day, type of response, photographs, etc.)

• Where did you get the data? (i.e., CAD system, U.C.R., Citizen Survey, etc.)

• The time period in which the data is collected, (i.e., January 1, 2012 to December 31, 2012, 0800 hours through 1600 hours, etc.).

Collect

Event/Element

Data

Collate

Event/Element

Data


Collate Event/Element Data

0.0%

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18.0%

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Day of week

Street crime allegations by day of week

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6%

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10%

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200Location 2002 2001 ChangeBy Pass 48 & Main 10 5 50.00%Broadway and Main 10 1 90.00%Broadway and Miller Rd 9 5 44.44%Columbus and By-Pass 48 7 1 85.71%Columbus and Monroe 7 9 -28.57%Broadway and Silver 7 4 42.86%Cook and By Pass 48 7 10 -42.86%By Pass 48 and Monroe Rd 6 1 83.33%Miller Rd and Drake 6 1 83.33%Warren and Broadway 5 3 40.00%Silver and West 5 1 80.00%Cincinnati and West 5 1 80.00%

Put the data in some type of order so that it can be reviewed.

THIS IS NOT AN ANALYSIS !!!

This is a Visual Representation of Data

Collate Event/Element Data

Grievance Type Grievance Total

Work Schedule 2

Supervisor 1

Discipline 4

Grievances Analysis for 2012:

Collect

Event/Element

Data

Collate

Event/Element

Data

Identify

Patterns/ Trends


Identify Patterns/ Trends

• Handing someone raw data does not tell them anything.

• Data is open to interpretation.• Identify the W’s

- Who, What, When, Where, Why - Where does the patter/trend occur?- When does the patter/trend occur?- Who is working when the patter/trend is

occurring?- Is this an isolated problem?

Collect

Event/Element

Data

Collate

Event/Element

Data

Identify

Patterns/ Trends




• What harm results from the pattern/trend?• Who is directly affected by the pattern/trend?

• Potential Areas to Review:

- program effectiveness, training, equipment, and policies

Collect

Event/Element

Data

Collate

Event/Element

Data


Identify

Patterns/ Trends




The results of the Grievances Analysis for 2012 revealed a total of seven grievances. Two grievances related to work schedules, one was specific to a supervisor and the remaining four were related to discipline.


Grievance Type Grievance Total

Work Schedule 2

Supervisor 1

Discipline 4

Document and Report Findings

Upon reviewing the grievance relating to the two work schedule grievances were filed from patrol officers who had been reassigned to different shifts and supervisors and were not happy with their assignments. Based upon department policy, patrol officers are required to rotate their shift and supervisor assignments every four months, unless otherwise instructed by the Chief of Police. The two patrol officers in question were retrained on departmental policies relating to working hours and assignments and no further action was required.

The grievance filed against the supervisor was submitted by one of her subordinates. The subordinate claimed the supervisor was improperly singling her out for mistreatment and discipline. The grievance was thoroughly investigated by the internal affairs division and determined to be a personality conflict between supervisor and subordinate. Both employees were counseled on the department’s policies relating to conflict resolution. The four grievances filed regarding discipline were also thoroughly investigated and determined to be founded. All employees were disciplined appropriately for his or her offense as outlined in the department’s policies.


Recommendations/Conclusions:Upon reviewing all grievances submitted for 2012, for patterns or trends that could be predictive or could indicate program effectiveness, training needs, equipment upgrade needs and/or policy modification needs, it has been determined that some retraining of employee related to departmental policies was needed. All employees have been appropriately retrained and no further action was required.


What do we do when there are not enough events/elements to conduct an analysis?

Even if no data..analysis must be done

-Analyze polices and procedures

Common Errors

Just reporting raw data, no Narrative

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

18.0%

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Day of week

Street crime allegations by day of week

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

10%

0

20

40

60

80

100

120

140

160

180

200

Location 2002 2001 ChangeBy Pass 48 & Main 10 5 50.00%Broadway and Main 10 1 90.00%Broadway and Miller Rd 9 5 44.44%Columbus and By-Pass 48 7 1 85.71%Columbus and Monroe 7 9 -28.57%Broadway and Silver 7 4 42.86%Cook and By Pass 48 7 10 -42.86%By Pass 48 and Monroe Rd 6 1 83.33%Miller Rd and Drake 6 1 83.33%Warren and Broadway 5 3 40.00%Silver and West 5 1 80.00%Cincinnati and West 5 1 80.00%

Common Errors

Basic one or two sentence summary, only restating what data is reporting

The results of the Grievances Analysis for 2012 revealed a total of one grievance.


Grievance Type Grievance Total 2012

Promotion 0

Work Schedule 0

Supervisor 0

Discipline 1

Requests Similar to Analysis

REVIEW-

To examine or study, Less formal than an Analysis

Example:

Review of Performance Evaluation….each performance evaluation report is reviewed and signed by the rater's

supervisor

(Standard numbers 35.1.5c LE, 3.4.5 PSCAP, 4.4.5 PSTAP)


EVALUATION-

A careful appraisal and study to determine the significance and/or worth or condition, and to draw conclusions pertaining to an item, project, or undertaking.

Example:

Rater Evaluation….A written directive requires raters to be evaluated by their supervisors regarding the quality of ratings given employees.

(Standard numbers 35.1.8 LE, 3.4.11 PSCAP, 4.4.9 PSTAP)


TASK ANALYSIS-

A systematic, structured process for dissecting a job into its basic parts. A task analysis identifies the important or essential elements of a job, the key work behaviors, and the knowledge, skills, and abilities required for these work behaviors.Can use same structure as analysis to get results/proof of compliance

Example:….. . A written task analysis of every class of every employee …..

(Standard numbers 21.1.1 LE, 3.1.1 PSCAP, 4.1.1 PSTAP)

TASK ANALYSIS: TASK ANALYSIS:

VALDOSTA POLICE DEPARTMENTVALDOSTA POLICE DEPARTMENT

Collect DataCollate Data

Document/Report


ADMINISTRATIVE REVIEW-

A DOCUMENTED review of an incident or occurrence prepared by or for the CEO or his/her designee. The review should indicate whether policy, training, equipment, or disciplinary issues should be addressed.

Standards Requiring Analysis

MAJOR STANDARDS REQUIRING ANALYSIS BY PROGRAM.

REVIEW EACH PROGRAM TO ENSURE YOU HAVE MET ALL STANDARDS REQUIRING ANALYSIS


1.3.13 Use of Force Analysis

Annually, the agency conducts an analysis of its use of force activities, policies and practices.

Law Enforcement Accreditation Program


25.1.3 Grievance Analysis

Annually, the agency conducts an analysis of its grievances, as well as supporting policies and practices.



41.2.2 Pursuit Analysis

A written directive governs pursuit of motor vehicles, to include:

j. conducting a documented annual analysis of pursuit reports; and

k. conducting a documented annual review of pursuit policies and reporting procedures.



2.2.5 Agency Liability, Report Analysis

The agency conducts an annual documented analysis of those reports required by standard 2.2.3, as well as the process for collecting and utilizing data from the respective reports.

Public Safety Communications Accreditation Program


3.5.3 Annual Analysis of Grievances

A written directive requires a documented annual analysis of grievances which includes a review of the policies, practices and procedures utilized to support the grievance process.

Public Safety Communications Accreditation Program


4.5.3 Analysis of Grievances

A written directive requires an annual analysis of grievances which includes a review of the policies, practices and procedures utilized to support the grievance process.

Public Safety Training Academy Accreditation Program


2.1.13 Annual Analysis of Use of Force Reports

The agency conducts a documented annual analysis of those reports required by standard 2.1.6, as well as the process for collecting and utilizing data from the respective reports.

Public Safety Campus Security Accreditation Program


14.1.3 Analysis of Grievances

The campus security agency compiles a documented annual analysis of grievances which includes a review of the policies, practices and procedures utilized to support the grievance process.

Public Safety Campus Security Accreditation Program

Analysis

All programs

Timeframe for Analysis

•Data completed within 12 months (Annual)- same 12 months each year

•Analysis needs to be completed within 6 months of data collection

•Even if no data..analysis must be done

Analysis

Commission Expectations

•A DOCUMENTED analysis that reviews the data and the policies and procedures that offers recommendations and conclusions based upon the information reviewed.

• Completed within the required timeframe of the standard.

•An actual analysis each year.. Do not simply copy and change dates.

Analysis Resources

• CALEA REGIONAL PROGRAM MANAGER

• International Association of Crime Analysts

• International Assn. of Law Enforcement Intelligence Analysts

• Justice Research and Statistics Association

QuestionsQuestions

Documents

Analysis to support CALEA Standards Prepared by: Christie Goddard