AN INTRODUCTION TO PROJECT

MANAGEMENT PROFESSIONAL

(PMP)

OUTLINE

●Presenter 1

○Advantages of PMP Certification

●Presenter 2

○Project Management Body of Knowledge

●Presenter 3

○Human Resource Management

●Presenter 4

○Guide to becoming a PMP

HISTORY OF PROJECT MANAGEMENT

PMI PROCESSES VS. SIX SIGMA

Reference: www.bernardotirado.com

FAST FACTS

DEMAND: ● Top skill set around the world● $12 T - ⅕ of world’s GDP is

spent on projects

Reference: PMI

ADVANTAGES OF PMP CERTIFICATION

Reference: PMI

ADVANTAGES OF PMP CERTIFICATION

(contd.)

● Resume looks great● Reflects your knowledge and experience in the field of project

management● PMP managers have better compensation than non PMP’s● Improves professional network and job opportunities● Indicates commitment to profession of project management

PROJECT MANAGEMENT

● PROJECT MANAGEMENT BODY OF KNOWLEDGE (PMBOK) GUIDE

○Defines project management and related concepts

○Describes the project management life-cycle and processes

○Foundational project management reference

○Promotes a common vocabulary within the profession

○Identifies that subset of the project management body of knowledge generally recognized as good practice.

PROJECT MANAGEMENT

● PROJECT MANAGEMENT

○Application of knowledge, skills, tools, and techniques to project activities to meet the project requirements.

○It is accomplished through appropriate application and integration of 47 logically grouped project management processes.

○These groups comprise of five process groups.

THE FIVE PROCESS GROUPS

1. Initiating

1. Planning

1. Executing

1. Monitoring & Controlling

1. Closing

TEN KNOWLEDGE AREAS

1. Integration management

2. Scope management

3. Time management

4. Cost management

5. Quality management

6. Human resource management

7. Communication management

8. Risk management

9. Procurement management

10.Stakeholder management

VIDEO ON HISTORY OF PROJECT

MANAGEMENT

Reference: https://www.youtube.com/watch?v=C1uxCBx2-UQ

PROCESSES & KNOWLEDGE AREAS

INPUTS, TOOLS & TECHNIQUES & OUTPUT

MANAGING PROJECTS

● Identifying requirements

● Addressing concerns and expectations of stakeholders &

managing their requirements

● Balancing project constraints

o Scope, schedule, budget, quality, resources & risk

CHARACTERISTICS OF A PROJECT

LEADER

ROLES & QUALITIES OF A PROJECT

MANAGER

● Satisfy the needs of the project, task needs and team needs

● Area –specific skills and general proficiencies required for the project

● Interpersonal Skills○ Leadership○ Team Building○ Communication○ Influencing○ Trust Building○ Coaching

A VIDEO ON TEAMWORK

Human Resources Management

The processes that organize and manage the project team

Why Do We Manage Human Resources?

• Clearly defined roles and responsibilities are essential for the successful project

• Roles and responsibilities are assigned to one of six groups

• Project Sponsor

• Senior Management

• Project Team

• Stakeholders

• Functional Manager

• Project Manager

• Project Sponsor• Accept the product

• Provide key dates

• Risk threshold

• Senior Management■ Provide planning time■ Prioritize projects■ Prioritize triple constraint■ Issue project charter■ Protect the project• Project Team

■ Perform work tasks■ Manage stakeholders■ Define quality■ Review project performance

Common Responsibilities

Common Responsibilities

• Stakeholders

• Approve project changes

• Verify Scope

• Become risk owners

• Functional Manager■ Assigns individuals to team■ Assist with team member

performance issues■ Notify PM of other project

resources demands

• Project Manager■ Integrate project components■ In charge of project (not necessarily resources)■ Accountable for project failure■ Measure performance and act■ Does NOT sign the project charter

How Do We Manage Human Resources?

• Four processes

• Develop Human Resources Plan

• Acquire Project Team

• Develop Project Team

• Manage Project Team

Develop Human

Resources Plan

Acquire Project

Team

Develop Project

Team

Manage Project

Team

Power and Leadership

• Powers of PM

(Order of Effectiveness)

• Expert

• Reward

• Referent

• Formal (legitimate)

• Penalty (coercive)

• Leadership Styles

■ Directing

■ Facilitating

■ Coaching

■ Supporting

■ Autocratic

■ Consultative

■ Consensus

Motivation Theories

• McGregor’s Theory of X and Y

• X People need to be watched every minute. They are incapable, avoid responsibility, and avoid work wherever possible

• Y People are willing to work without supervision and want to achieve. They can drive their own efforts

X X

Y

Motivation Theories

• Maslow’s Hierarchy of Needs

• People work for self actualization – to contribute and use their skills

Physiological

Safety

Social

Esteem

Self

Actualization

Motivation Theories

• Hertzberg's Theory• Hygiene Factors – Poor Hygiene Factors destroy

motivation• Working Conditions

• Salary

• Personal Life

• Relationships at Work

• Security

• Status

• Motivating Agents – Motivates people to work harder• Responsibility

• Self Actualization

• Professional Growth

• Recognition

Key Terms

• War Room – Project team located in single room to create project identity

• Expectancy Theory – Employees who believe that their efforts will lead to effective performance and who expect to be rewarded for their accomplishments remain productive as rewards meet expectations

• Perquisites – perks

• Fringe Benefits – Standard benefits given to all employees

Conflict Management

• Five Conflict Resolution Modes

• Withdraw

• Smoothing

• Compromising

• Forcing

• Problem Solving

Temporary Only – No Resolution

Provide Resolution

Conflict - What can I do?

Guide to becoming a PMP - Step 1 of 8

Step 1: Assess your eligibility as not everyone is eligible.

- A four year degree! Thanks to NED

- Three years (6000 hours) of project management experience with 4500 in leading/directing projects

- 35 hours of PDU

Guide to becoming a PMP - Step 2 of 8

Step 2: Fill out the application

- Very long application and have to provide lot of details

- You can do all online. You have 90 days to finish once you start the application

- Pay the fee which is $405

- Prepare for random audit. Certain %age get audited

Guide to becoming a PMP - Step 3 of 8

Step 3: Build a study plan

- 2 hours on weekdays (3 days) and 4 hours on weekends. (~10 hours a week). You can be ready in 3 months

- Try to make a study group of 3 to 4 people

- Communicate with your ‘stakeholders’ (who are likely to be affected by your study schedule)

Guide to becoming a PMP - Step 4 of 8

Step 4: Essential study materials

- Books

- PMBOK Guide: official, mostly for reference

- RITA book

- How to pass on your first try by Andy Crowe

- Instructor led classes (local)

- Doulos in Richardson www.doulospm.com

- Dallas Chapter www.pmidallas.org

- Simulation tests (online and paper format)

Guide to becoming a PMP - Step 5 of 8

Step 5: Tips and Techniques

- Use NED techniques

- Ratta, Formula and Scenarios types of questions

- 1000 + sample questions

- Flash cards (create your own on app or paper)

Guide to becoming a PMP - Step 6 of 8

Step 6: Practice tests and sample questions

- Last few simulated exams with 80% marks

- Type of questions

- situational (may be with extra info)

- Formula based (49 formulas, around 8 questions)

- Ratta question (which process belong to which KA)

- Interpretational (If …. then how or what …)

- Specific technique

Guide to becoming a PMP - Step 7 of 8

Step 7: Getting ready for exam day

- Enough sleep

- coffee

- 4 hour on computer with no internet :-)

- They will give you pencil, few papers

- Write your charts/formulas on the paper

- Calculator - you can use computer calculator or basic calculator

Guide to becoming a PMP - Step 8 of 8

Step 8: Recertification

- Earn 60 PDU every three years to maintain

- Pay the fee ~ $140 for recertification

- project-management-podcast gives upto 30 for free

Other Certifications

- PMI-ACP is another one to consider for folks in software/IT projects

- Much easier than PMP (35% of what it takes for PMP)